chief concierge

six senses

<div>As Residences Chief Concierge, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties and Responsibilities :
As Residences Chief Concierge, I will assume full responsibility for the efficient operation in the following:
<ul><li>Lead and manage the Residences Concierge team, ensuring exceptional, proactive, discreet and highly personalized services for Residences Owners and their guests.</li><li>
Act as the primary lifestyle and experience curator for Residences Owners, understanding individual preferences, routines, expectations and long-term relationships.</li><li>
Coordinate all pre-arrival, in-residence, and post-departure services, ensuring continuity of service for long-stay and repeat Residence Owners and guests.</li><li>
Collaborate closely with the Director of Residences and resort teams including Guest Services, Housekeeping, Security, Engineering, Wellness, Reservations and Food &amp; Beverages teams to deliver seamless residential living.</li><li>
Oversee and curate arrangements for transportation, dining, wellness, cultural activities, private events, celebrations, and bespoke off-property experiences.</li><li>
Maintain in-depth knowledge of the destination, regional and international travel, cultural experiences, and Six Senses properties worldwide.</li><li>
Ensure absolute discretion, confidentiality, and data protection for all Residences Owners and Guests.</li><li><ul><li>Manage VIP, VVIP, HNWI, UHNWI and Royal Family handling including service recovery and resolution of any concerns with professionalism, empathy and authority.</li></ul></li><li>
Establish, maintain and regularly review relationships with trusted local and international partners and suppliers.</li><li>
Ensure rigorous adherence to LQA standards and Six Senses service benchmarks within the Residences and Resort.</li><li>
Maintain accurate residents and guest profiles, preferences, and service history within CRM systems.</li><li>
Support budgeting, cost control, and value optimization while preserving service excellence.</li><li>
Participate in recruitment, onboarding, training, coaching and performance development of concierge hosts.</li><li>
Remain current with industry trends and best practices to continuously enhance the residential product and service offering.</li><li>
Lead the ongoing rejuvenation of the department, ensuring processes remain relevant, innovative, and aligned with Six Senses wellness and sustainability practices.</li><li>
Processes will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.</li><li>
Regularly assess and review Residences amenities, services, products, and rates to ensure continued relevance and competitiveness.</li><li>
Maintain a visible presence throughout the property to ensure consistent adherence to LQA standards and service excellence.</li><li>
Ensure all legal, statutory, financial, safety, security, and emergency procedures are fully complied with.</li><li>
Implement, review and maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards.</li><li>
A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained by myself and all hosts in line with brand and statutory requirements.</li><li>
Ensure that interaction and communications between departments within the property are clear and effectively maintained to support the smooth running of the property.</li><li>
Ensure that all activities within my department are carried out ethically, honestly and in full compliance with local laws.</li><li>
Monitor and control departmental budgets, ensuring costs are managed responsibly while maintaining required service standards.</li><li>
Prepare and submit all legally required, confidential, and operational documentation related to the department.</li><li>
Attend or conduct the designated meetings and briefings as instructed by the Director of Residences with a two-way flow of pertinent information and communications.</li><li>
Perform any additional duties assigned by the Director of Residences and/or the General Manager and/or the Resort Manager.</li></ul>
Qualifications :
To execute the position of Residences Chief Concierge, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
<ul><li>Bachelor&rsquo;s degree in Hospitality, Hotel, or Business Management.</li><li>
Minimum five years&rsquo; experience in a senior residential concierge, guest experience leadership, or similar luxury residences operational role.
</li><li>Demonstrated experience working with HNWI, UHNWI, and VVIP clientele.</li><li>
High level of discretion, emotional intelligence, and cultural sensitivity.</li><li>
Strong knowledge of luxury lifestyle management, residential services, and bespoke travel planning.</li><li>
Advanced proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and familiarity with POS, PMS, and CRM systems.</li><li>
Excellent command of written and spoken Arabic and English.</li><li>
Thorough understanding of Six Senses brand standards, guidelines, facilities, and services.</li></ul>
The above is intended to provide an overview of the role and responsibilities for a Residences Chief Concierge at Six Senses Amaala It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses Amaala is an equal opportunity employer. This policy applies to all terms and conditions of employment
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Residences Chief Concierge

Hilton

<div>Chief Concierge | Waldorf Astoria Dubai Palm Jumeirah
A Chief Concierge with Waldorf Astoria Hotels and Resorts supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience.
What will I be doing
As Chief Concierge, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional Guest and customer experience. A Chief Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Supervise / Manage daily Concierge operations</li><li>
Set Departmental objectives, work schedules, budgets, policies and procedures</li><li>
Monitor the appearance, standards and performance of the Concierge Team Members with an emphasis on training and teamwork</li><li>
Ensure Team Members have current knowledge of hotel products, services, pricing and policies as well as a good knowledge of the local area</li><li>
Coordinating with other departments within the hotel, such as housekeeping, maintenance, and front desk, to ensure seamless service delivery and guest satisfaction.</li><li>
Maximize Sales revenues through up-selling and marketing programs.</li><li>
Handling any issues or complaints that arise during a guest's stay with professionalism and efficiency and finding satisfactory resolutions.</li><li>
Monitor Guest satisfaction reports and implement actions to improve results</li><li>
Maintain good communication and working relationships with all hotel areas</li><li>
Project a professional manner with an emphasis on hospitality and Guest service</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Continuously seeking feedback from guests and monitoring industry trends to identify areas for improvement in service delivery and guest satisfaction.</li><li>
Attend Front of House/Hotel meetings, as required</li></ul>
What are we looking for
A Chief Concierge serving Waldorf Astoria Hotels &amp; Resorts is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Minimum 4&ndash;6 years of experience in a luxury or ultra-luxury hotel environment, with proven exposure to Concierge or Front Office operations.</li><li>
Previous leadership experience within a Concierge or Front of House team, with a strong ability to mentor, motivate, and develop Team Members.</li><li>
Extensive knowledge of the local destination, including cultural attractions, dining, entertainment, events, and bespoke experiences, with the ability to curate personalized guest itineraries.</li><li>
Proven ability to deliver highly personalized, anticipatory service, exceeding the expectations of discerning luxury travelers and VIP guests.</li><li>
Strong understanding of luxury service standards, guest recognition practices, and complaint resolution at the highest level.</li><li>
Exceptional communication and interpersonal skills, with the confidence to engage professionally with high-profile guests, partners, and internal stakeholders.</li><li>
Demonstrated ability to manage multiple priorities and remain calm, resourceful, and solution-oriented in a fast-paced, high-pressure environment.</li><li>
High level of organizational skills and attention to detail, ensuring consistency, accuracy, and excellence in all guest interactions.</li><li>
Ability to build and maintain strong relationships with local vendors, partners, and service providers to enhance guest experiences.</li><li>
Proficiency in property management systems and Front Office technology, with a solid understanding of hotel policies and procedures.</li><li>
A genuine passion for hospitality, service excellence, and continuous improvement, with a strong commitment to upholding the brand&rsquo;s luxury standards.</li><li>
Flexibility to work a variety of shifts, including weekends, holidays, mornings, afternoons, and evenings, as required by operational needs.
</li></ul>What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.</div>

Chief Concierge | Waldorf Astoria Dubai Palm Jumeirah

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city&rsquo;s storied history and traditions to bring guests an exceptional experience in the heart of one of the world&rsquo;s most talked about destinations.
 
 
 Fairmont Quasar Istanbul is at once in touch with this fabulous city&rsquo;s past and part of its dynamic future, rising up from the heart of Istanbul&rsquo;s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize.
 
 
 
 Job Description
 
 
 
 Ensure the smooth operation of information and message, mail, luggage and transport with high level of quality and maximum courtesy.
 
 
 <ul>
 <li>
 Assigns, supervises and controls the activities of the Concierge staff.
 </li>
 <li>
 Fulfils all requests for information and services such as entertainment, transportation, sightseeing and excursions. Makes sure that all employees are supplied with all resources necessary to respond the inquiries.
 </li>
 <li>
 Regularly updates employees with regards to information concerning the hotel services, VIP s and daily functions for them to be well informed.
 </li>
 <li>
 Maintains accurate information with regards to shops and opening closing times, local attractions, transportation, flight information, restaurants and other relevant details.
 </li>
 <li>
 Ensures adequate stock of necessary guest stationary, brochures, leaflets, and promotional items.
 </li>
 <li>
 Controls plans and gives guidance for luggage service carried out for the guests for maximum efficiency.
 </li>
 <li>
 Establishes an efficient system for loading, unloading, collection, delivery, of guest luggage including safe storage for short and long term.
 </li>
 <li>
 Takes responsibility of luggage registration.
 </li>
 <li>
 Takes responsibility for all the equipment used in his department such as luggage trolleys, computers etc.
 </li>
 <li>
 Be acquainted with all the facilities offered by the hotel including in room facilities.
 </li>
 <li>
 Encourages promotion of hotel services by employees as appropriate.
 </li>
 <li>
 Oversees the lobby area and main entrance to ensure cleanliness and tidiness at all times.
 </li>
 <li>
 Controls access to the hotel and parking arrangements including valet parking and ensures that access road to main entrance is clear of traffic at all times.
 </li>
 <li>
 Supervises distribution of mail, parcels, messages and faxes to guests and offices, also redirection of the mail for the departed guests.
 </li>
 <li>
 Supervises dispatch of fax and messages in the absence of switchboard operators.
 </li>
 <li>
 Ensures the correct charging for payable services extended by the concierge to the guests.
 </li>
 <li>
 In collaboration with security, provides the required control of main entrance to the hotel.
 </li>
 <li>
 Investigates and follows up on guest complaints and takes remedial action for those not to be repeated.
 </li>
 <li>
 Handles guest complaints on the spot.
 </li>
 <li>
 Is fully responsible for the departmental induction for all the staff and provides ongoing on the job training to achieve required standards.
 </li>
 <li>
 Prepares work schedule and vacation schedule for the department.
 </li>
 <li>
 Carries out inspections for the purpose of maintaining high standards of appearance, hygiene and staff relations.
 </li>
 <li>
 Ensures that function board is updated daily and correctly.
 </li>
 <li>
 Is fully responsible for the Flags.
 </li>
 <li>
 Is fully responsible of the Limousine Department
 </li>
 <li>
 Knows and follows the fire and safety regulations of the hotel.
 </li>
 <li>
 Performs other duties assigned by his/her supervisor.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 The qualifications are:
 
 
 <ul>
 <li>
 University degree preferably Tourism &amp; Hotel Management,
 </li>
 <li>
 Good command of English
 </li>
 <li>
 At least 2+ years of Head Concierge experience in luxury hotel management.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits.
 
 
 
 Only Turkish or candidates which able to communicate in Turkish will be hired.
 
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Head Concierge

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Downtown, Dubai is looking for a Concierge Agent to join our Concierge team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &amp; Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.
About the job
Based at the Mandarin Oriental Downtown, Dubai within the Concierge Department in Dubai, the Concierge Agent is responsible for providing five-star services to all guests and colleagues. The Concierge Agent will be creative and accommodating to all of the guest&rsquo;s needs and requests. Concierge Agent reports to Chief Concierge.
As a Concierge Agent, you will be responsible for the following duties:<ul>
<li>
Engage guests in meaningful conversations to identify preferences and anticipate their complete needs for a personalized and successful experience.</li>
<li>
Assist with booking and organizing travel, entertainment, dining, and cultural activities while providing clear and accurate directions and transportation options.</li>
<li>
Maintain detailed records of guest requests and bookings using concierge software, and communicate key updates and challenges with management and colleagues.</li>
<li>
Possess deep local knowledge of Dubai, including transportation, dining, nightlife, shopping, arts, and cultural venues, ensuring all recommendations are personal and well-informed.</li>
<li>
Ensure guest satisfaction throughout the stay by delivering service aligned with MOHG Legendary Quality Experiences (LQEs) and responding effectively to all requests and complaints.</li>
<li>
Foster collaboration, participate in team meetings, and act as a role model with strong communication, empathy, and commitment to service excellence.</li>
</ul>
As a Concierge Agent, we expect from you:<ul>
<li>
Holds a senior school qualification or equivalent; Clefs d&rsquo;Or membership is a plus.</li>
<li>
Has a minimum of 3 years&rsquo; experience in a 5-star hotel environment, with at least 2 years in Concierge, Guest Relations, or Front Office roles.</li>
<li>
Previous work experience in Dubai is essential.</li>
<li>
Proficient in Microsoft Office, PSMS, Alice, and other relevant front office systems.</li>
<li>
Excellent English communication skills; additional language skills such as Arabic are preferred.</li>
<li>
Strong customer service orientation, interpersonal and organizational skills, with the ability to multitask, prioritize, and work flexible shifts in a fast-paced environment.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>
Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</li>
<li>
Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Concierge Agent

أديرا للضيافة | Adeera Hospitality - a PIF Company

<div>
 
 كن جزءًا من أحد المشاريع الفندقية الرائدة في قلب مركز الملك عبدالله المالي (كافد)! حيث يجتمع عمق الضيافة السعودية مع معايير التميّز العالمية. يقدم هذا الفندق الفاخر تجارب ضيافة متكاملة تشمل مطاعم راقية وخدمات مبتكرة، تعكس الطابع العصري لمدينة تنبض بالتطور والطموح.
 
 
 
 
 
 نرحب باستقبال طلبات التوظيف لمختلف الإدارات.
 
 
 للاطلاع على التفاصيل والتقديم، يُرجى زيارة الرابط التالي:
 
 
 https://careers.adeera.com
 
 
 
 
 
 
 
 
 Be part of a landmark addition to the King Abdullah Financial District (KAFD) &mdash; a new luxury hotel at the heart of Riyadh&rsquo;s financial hub. Where authentic Saudi warmth meets global excellence, this hotel stands at the very heart of KAFD.
 
 
 
 
 
 A place alive with Saudi Arabia&rsquo;s progressive energy, through destination dining and curated experiences, capturing the pulse of a district in constant evolution.
 
 
 
 
 
 Available positions are open across all functions.
 
 
 
 
 
 To learn more and to apply please visit the link
 
 
 https://lnkd.in/dvB27XkR
 
 
 
 
 
 
 
 
 Positions:
 
 
 
 
 
 
 Culinary
 
 
 <ul>
 <li>
 Chef de Cuisine
 </li>
 <li>
 Saudi Restaurant Chef de Cuisine
 </li>
 <li>
 Executive Pastry Chef
 </li>
 <li>
 Chef De Partie
 </li>
 <li>
 Culinary Coordinator
 </li>
 <li>
 Executive Sous Chef
 </li>
 <li>
 Head Butcher
 </li>
 <li>
 Sous Chef
 </li>
 <li>
 Saudi Restaurant Sous Chef
 </li>
 </ul>
 
 
 
 
 
 Engineering
 
 
 <ul>
 <li>
 AC Technician
 </li>
 <li>
 Asst. Director of Engineering
 </li>
 <li>
 Boiler / Plant Room Supervisor
 </li>
 <li>
 Duty Engineer
 </li>
 <li>
 Electrician - Technician
 </li>
 <li>
 Engineering Coordinator
 </li>
 <li>
 Engineering Team Leader
 </li>
 <li>
 Kitchen Technician
 </li>
 <li>
 Plumber
 </li>
 </ul>
 
 
 
 
 
 Executive Office
 
 
 <ul>
 <li>
 Health &amp; Safety Manager
 </li>
 <li>
 PA to General Manager
 </li>
 </ul>
 
 
 
 
 
 Finance
 
 
 <ul>
 <li>
 Asst. Director of Finance
 </li>
 <li>
 Payroll Executive
 </li>
 <li>
 Procurement Executive
 </li>
 <li>
 Procurement Manager
 </li>
 </ul>
 
 
 
 
 
 Food &amp; Beverage
 
 
 <ul>
 <li>
 Assistant Director of F&amp;B
 </li>
 <li>
 Executive Lounge &amp; Pool Manager
 </li>
 <li>
 F&amp;B Coordinator
 </li>
 <li>
 Restaurant Manager
 </li>
 <li>
 Saudi Restaurant Manager
 </li>
 <li>
 Banquet Operations Manager
 </li>
 </ul>
 
 
 
 
 
 Information Technology
 
 
 <ul>
 <li>
 IT Specialist
 </li>
 </ul>
 
 
 
 
 
 Rooms
 
 
 <ul>
 <li>
 Chief Concierge
 </li>
 <li>
 Duty Manager
 </li>
 <li>
 Executive Housekeeper
 </li>
 <li>
 Guest Services Manager
 </li>
 <li>
 Housekeeping Manager
 </li>
 <li>
 Housekeeping Order Taker
 </li>
 <li>
 Housekeeping Room Attendant
 </li>
 <li>
 Housekeeping Team Leader
 </li>
 <li>
 Laundry Team Leader
 </li>
 <li>
 Rooms Coordinator
 </li>
 <li>
 Tailor
 </li>
 <li>
 Uniform Room Attendant
 </li>
 </ul>
 
 
 
 
 
 Sales &amp; Marketing
 
 
 <ul>
 <li>
 Assistant Director of Marketing
 </li>
 <li>
 Assistant Director of Sales
 </li>
 <li>
 Director of Events
 </li>
 <li>
 Director of Revenue
 </li>
 <li>
 Events Coordinator
 </li>
 <li>
 Reservations Supervisor
 </li>
 <li>
 Reservations Manager
 </li>
 <li>
 Sales Coordinator
 </li>
 <li>
 Sales Manager
 </li>
 </ul>
 
 
 
 
 
 Security
 
 
 <ul>
 <li>
 Director of Security
 </li>
 <li>
 Security Manager
 </li>
 </ul>
 
 
 
 
 
 Stewarding
 
 
 <ul>
 <li>
 Chief Steward
 </li>
 <li>
 Stewarding Team Leader
 </li>
 </ul>
 
 
 
 
 
 Human Resources
 
 
 <ul>
 <li>
 Learning &amp; Development Coordinator
 </li>
 <li>
 Learning &amp; Development Manager
 </li>
 <li>
 People &amp; Culture Executive
 </li>
 <li>
 Talent Acquisition Manager
 </li>
 </ul>
</div>

Luxury Hotel - KAFD

First Real Estate & Maintenance Company

Job Title: Concierge (Arabic Speaker)Location: The Townhouses The Pearl, Scout Facility ManagementSalary: QAR 2,200Hiring: ImmediateJob Description:We are looking for a professional and proactive Concierge to join our team at The Townhouses The Pearl under Scout Facility Management. The ideal candidate will be an Arabic speaker with hospitality experience, committed to delivering exceptional guest services.Key Responsibilities:Welcome and assist guests with check-in/check-out procedures.Provide information about the property, services, and local attractions.Coordinate guest requests and ensure prompt resolution of issues.Arrange transportation, reservations, and other concierge services.Maintain a high level of guest satisfaction and professionalism at all times.Liaise with other departments to ensure seamless service delivery.Requirements:Fluent in Arabic (written and spoken); English is a plus.Previous hospitality experience preferred.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and handle multiple tasks.Flexible with shifts and available to start immediately.Benefits:Competitive salary: QAR 2,200Opportunity to work in a professional and dynamic hospitality environmentHow to Apply:Interested candidates can send their CV and cover letter to Email Id: mohamed@scout-fm.comJob Type: Full-timePay: From QAR2,200.00 per month

Concierge (Arabic Speaker)

Blaura Wellness and Fitness Center LLC

Job Description: Travel Concierge &amp; Experience CoordinatorLocation: Dubai, UAE Employment Type: Full-TimePosition OverviewBlaura is seeking an experienced Travel Concierge &amp; Experience Coordinator with strong expertise in booking systems, GDS platforms (Amadeus/Sabre), reservation management, and travel itinerary planning. The role is primarily focused on handling end-to-end travel services including flight bookings, staycations, resort/hotel reservations, holiday planning, visa requirements, travel insurance, and itinerary curation.The ideal candidate brings exceptional travel operations knowledge, familiarity with UAE tourism market, and the ability to handle diverse client needs&mdash;from economy to premium/luxury travel. Additionally, the role supports 20% event coordination for family and social events (kids&rsquo; parties, baby showers, wellness retreats) as part of a holistic concierge offering.Primary Responsibilities (80% Travel &amp; Concierge)Booking &amp; Reservation Management<ul><li>Manage flight, hotel, and experience bookings across GDS systems (Amadeus/Sabre) and travel reservation platforms.</li><li>Create, modify, and cancel bookings with complete accuracy; avoid errors in names, dates, destinations, visa rules.</li><li>Compare itineraries and pricing across airlines, routes, and classes based on client preferences.</li><li>Manage PNRs, fare rules, ticket issuance, re-issuance, and refunds where applicable.</li><li>Collaborate with DMCs, hotel partners, tour operators, destination specialists, and booking platforms.</li></ul>Travel Planning &amp; Client Experience<ul><li>Prepare customized itineraries for different budgets (economy/premium/luxury).</li><li>Recommend destinations, resorts, adventure activities, tours, wellness travel, and themed getaways.</li><li>Understand and advise on visa requirements, passport validity, travel insurance, health requirements.</li><li>Provide guidance for travel safety, documentation, airport processes, and baggage rules.</li><li>Knowledge of popular destinations such as Bali, Maldives, Thailand, Europe, UAE local tourism spots, and luxury staycation resorts is an asset.</li></ul>Accuracy &amp; Service Quality<ul><li>Cross-check all bookings to ensure 100% accuracy.</li><li>Handle difficult customers or last-minute issues calmly with solution-oriented communication.</li><li>Maintain professionalism in all communication channels: WhatsApp, email, calls, in-person.</li><li>Maintain reservation logs, invoicing, confirmations, cancellations, and client preference history.</li></ul>Revenue Generation &amp; Upselling<ul><li>Upsell tours, lounge access, airport transfers, insurance, room upgrades, activity add-ons, special experiences.</li><li>Suggest seasonal promotions and premium packages to maximize occupancy &amp; revenue.</li><li>Support management with development of new travel products and packages.</li></ul>Secondary Responsibilities (20% Events Support)<ul><li>Assist in planning and coordination of events like:</li><li>Kids&rsquo; birthday parties</li><li>Baby showers &amp; family gatherings</li><li>Wellness or corporate retreats</li><li>Staycation experiences &amp; themed events</li><li>Support with vendor booking, venue reservations, d&eacute;cor, entertainers, catering, photographers, etc.</li><li>Help prepare event schedules, checklists, budgets, and guest experience plans.</li><li>Provide concierge-style support to guests attending events or retreats.</li><li>Ensure events run smoothly with coordination between venue, vendors, and guests.</li></ul>Qualifications &amp; SkillsRequired:<ul><li>2&ndash;4+ years experience in travel concierge, agency operations, or GDS reservation services</li><li>Hands-on experience with GDS systems (Amadeus/Sabre) or travel CRMs</li><li>Experience with holiday planning, staycations, itinerary building &amp; destination research</li><li>Knowledge of visa/passport rules, travel insurance, airport requirements</li><li>Strong communication, problem-solving, and client handling skills</li><li>Proven ability to handle difficult customers/situations professionally</li><li>Sales mindset: experience with upselling travel add-ons, packages, or upgrades</li></ul>Preferred:<ul><li>Exposure to the UAE tourism market (hotels, resorts, attractions)</li><li>Experience coordinating small-scale private events</li><li>Vendor management experience</li></ul>Job Type: Full-time

Travel Concierge & Experience Coordinator (Women Only)

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