chief of staff

Elevenlabs

<div><h2 class="jobSectionHeader"><b>About ElevenLabs</b></h2><p>
ElevenLabs is an AI research and product company transforming how we interact with technology.</p><p>
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.<br>
<br>
We have expanded from voice into three main platforms:</p><ul><li><p>
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.</p></li><li><p>
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.</p></li><li><p>
ElevenAPI gives developers access to our leading AI audio foundational models.</p></li></ul><p>
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.</p><p></p><h2 class="jobSectionHeader"><b>
How we work</b></h2><ul><li><p><b>
High-velocity: </b>Rapid experimentation, lean autonomous teams, and minimal bureaucracy.</p></li><li><p><b>
Impact not job titles: </b>We don&rsquo;t have job titles. Instead, it&rsquo;s about the impact you have. No task is above or beneath you.</p></li><li><p><b>
AI first:</b> We use AI to move faster with higher-quality results. We do this across the whole company&mdash;from engineering to growth to operations.</p></li><li><p><b>
Excellence everywhere: </b>Everything we do should match the quality of our AI models.</p></li><li><p><b>
Global team: </b>We prioritize your talent, not your location.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
What we offer</b></h2><ul><li><p><b>
Innovative culture:</b> You&rsquo;ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what&rsquo;s possible.</p></li><li><p><b>
Growth paths: </b>Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.</p></li><li><p><b>
Learning &amp; development</b>: ElevenLabs proactively supports professional development through an annual discretionary stipend.</p></li><li><p><b>
Social travel</b>: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.</p></li><li><p><b>
Annual company offsite: </b>Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.</p></li><li><p><b>
Co-working</b>: If you&rsquo;re not located near one of our main hubs, we offer a monthly co-working stipend.</p></li></ul><h2 class="jobSectionHeader"><b>
Chief of Staff, Middle East | ElevenLabs</b></h2><p>
ElevenLabs is one of the fastest-growing AI companies in the world, valued at $11B and expanding aggressively across Middle East. We're looking for a Chief of Staff to work directly alongside our GM of Middle East.</p><p><b>
About the role</b></p><p>
This is a high-trust, high-impact role for someone who combines sharp strategic thinking with hands-on execution. You'll be the operational backbone and strategic partner to the GM &mdash; driving revenue operations, keeping the team accountable to process, coordinating across some of the world's most complex enterprise relationships, and making sure nothing slips as we scale fast across a multi-market region. No job is too small. No task is beneath you. The upside is significant.</p><p></p><h2 class="jobSectionHeader"><b>
What you'll do</b></h2><ul><li><p>
Partner directly with the GM on strategy, revenue operations, and regional planning</p></li><li><p>
Own forecasting, pipeline hygiene, and capacity planning across the Middle East team</p></li><li><p>
Support and coordinate on complex deal execution</p></li><li><p>
Sit in on AE interviews, customer meetings, representing the GM when needed</p></li><li><p>
Manage complex calendars, cross-timezone coordination and projects</p></li><li><p>
Keep the team aligned on company processes and following through on commitments</p></li><li><p>
Identify and solve operational problems before they escalate</p></li><li><p>
Use AI tools to automate, streamline, and multiply your own impact</p></li><li><p>
Handle sensitive matters with discretion and act as a trusted partner across the org</p></li></ul><h2 class="jobSectionHeader"><b>
Who you are</b></h2><ul><li><p>
Low ego, high ownership, no task beneath you</p></li><li><p>
Smart, structured, and practical with genuine commercial instincts</p></li><li><p>
Comfortable in front of customers and equally comfortable in a spreadsheet or Salesforce dashboard</p></li><li><p>
Passionate about AI and excited to be at the center of a category-defining company</p></li><li><p>
Based in Singapore, same timezone as the team.</p></li><li><p><b>
Prior experience in consulting</b>, <b>investment/private banking</b>, RevOps or a high-growth startup GTM environment</p></li><li><p><b>
Fluent in English </b>(written and spoken); proficiency in <b>Arabic strongly preferred</b></p></li></ul><h2 class="jobSectionHeader"><b>
What you get</b></h2><p>
Ground floor opportunity on a regional team being constructed from scratch. Direct access to senior leadership. Real ownership from day one. The chance to help define ElevenLabs' trajectory across the world's fastest-growing AI markets and equity in a company that's just getting started in Middle East</p><p></p><p>
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.</p></div>

GTM Chief of Staff - Middle East

Al-Futtaim

<div><p><b>Job Requisition ID: </b>180522</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p><br>
<b>
Overview Of The Role:</b><br>
<ul><li>
The Senior Manager, CEO Office plays a crucial role in ensuring the CEO of the Group is well-prepared and informed for all strategic engagements. This demanding role involves creating briefing packs, tracking strategic projects, and maintaining key performance indicators. The role also encompasses significant executive communication responsibilities, ensuring that all speeches and communications reflect the CEO&rsquo;s voice perfectly. Operating at the intersection of intelligence, project delivery, and executive communication, this position requires close collaboration with senior leaders across various sectors and entails maintaining confidentiality and precision in a fast-paced environment.</li></ul><br>
<b>
What You Will Do:</b><br>
<h4 class="jobSectionHeader"><b>
Executive Briefings</b></h4><br>
<ul><li>
Produce CEO-grade briefing packs for external meetings, site visits, market tours, business reviews, and institutional engagements.</li><li>
Provide information on meeting attendees, commercial significance, essential questions, and key messages to convey.</li></ul><h4 class="jobSectionHeader"><b><br>
Actionable Intelligence</b></h4><br>
<ul><li>
Track geopolitical, economic, sector, and competitive developments relevant to the Group.</li><li>
Convert developments into concise, decision-ready reports for the CEO.</li></ul><h4 class="jobSectionHeader"><b><br>
Meeting Preparation and Follow-Through</b></h4><br>
<ul><li>
Coordinate preparation cycle for key CEO engagements.</li><li>
Capture and track outcomes, decisions, responsible parties, and timelines post-meetings.</li><li>
Ensure timely closure of follow-up actions.</li></ul><h4 class="jobSectionHeader"><b><br>
Strategic Project and Performance Tracking</b></h4><br>
<ul><li>
Maintain an updated view of agreed priority projects, monitoring milestones and risks.</li><li>
Keep clear reporting and scorecards for CEO-level priorities, producing insights and performance highlights.</li><li>
Identify matters that may require CEO attention.</li></ul><h4 class="jobSectionHeader"><b><br>
Executive Communications and Positioning</b></h4><br>
<ul><li>
Draft speeches, talking points, and correspondence for the CEO and senior executives.</li><li>
Ensure the communications reflect CEO's voice and are audience-appropriate.</li><li>
Support positioning of CEO and Group with partners, investors, governments, and media.</li></ul><h4 class="jobSectionHeader"><b><br>
Governance and Team Contribution</b></h4><br>
<ul><li>
Support the structure and cadence of leadership meetings, offsites, and reviews.</li><li>
Ensure agendas, materials, and decision records are concise and useful.</li><li>
Contribute actively to CEO Office team, sharing information and taking ownership of tasks.</li></ul><br>
<b>
Required Skills To Be Successful:</b><br>
<ul><li>
Exceptional written and spoken English.</li><li>
Strong project management skills, with the ability to handle concurrent workstreams.</li><li>
Commercial and geopolitical literacy with a focus on regional and Middle East dynamics.</li><li>
Proficiency with digital and AI tools to enhance productivity and quality of work.</li></ul><br>
<b>
What Qualifies You For The Role:</b><br>
<ul><li>
Minimum of 8 to 10 years in CEO or executive office, strategy consulting, corporate strategy, investment banking, or senior corporate affairs.</li><li>
Experience supporting a chief executive or board-level principal, handling sensitive material.</li><li>
Ability to research and synthesize complex information quickly and accurately.</li><li>
Strong written English skills, capable of producing high-quality executive communications.</li></ul><p><br>
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p><br>
<p></p>
<p>Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate <b>why</b> this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p><br>
<p></p>
<p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></div><p></p>

Senior Manager - CEO Office

360 HR Partners FZ LLC

<p><b>Job DescriptionTraveling Butler &ndash; Ultra High Net Worth (UHNW) Family</b></p><p><b>Position:</b> Traveling Butler</p><p><b>Location:</b> Abu Dhabi, UAE (Extensive International Travel)</p><p><b>Employment Type:</b> Full-Time</p><p><b>Reporting To:</b> Principal / Estate Manager / Chief of Staff</p><p><b>About the Role</b></p><p>A prominent Ultra High Net Worth (UHNW) family based in Abu Dhabi, is seeking an experienced, polished, and highly discreet <b>Traveling Butler</b> to provide exceptional personal service to the Principal and accompanying family members during international travel and at various private residences.</p><p>The successful candidate will be responsible for ensuring a seamless luxury experience, anticipating the Principal's needs, managing travel logistics from a service perspective, and maintaining the highest standards of hospitality, etiquette, and confidentiality.</p><p><b>Due to the extensive travel requirements across Europe, preference will be given to candidates holding a European passport, enabling visa-free travel within the Schengen region.</b></p><p><b>Key Responsibilities</b></p><p><b>Personal Service &amp; Guest Experience</b></p><ul><li>Deliver impeccable butler service in accordance with international luxury hospitality standards.</li><li>Anticipate and respond proactively to the Principal's personal preferences and requirements.</li><li>Prepare residences, hotel suites, yachts, and private accommodations before arrival.</li><li>Coordinate wardrobe presentation, luggage handling, garment care, and packing/unpacking.</li><li>Arrange meals, refreshments, and beverages according to the Principal's preferences.</li><li>Maintain the highest standards of discretion, privacy, and confidentiality at all times.</li></ul><p><b>Travel Support</b></p><ul><li>Accompany the Principal on frequent international travel, often at short notice.</li><li>Coordinate with private aviation, yacht crews, luxury hotels, chauffeurs, and local service providers.</li><li>Ensure smooth arrivals, departures, and transitions between destinations.</li><li>Liaise with security teams, Executive Assistants, and household staff to ensure seamless travel experiences.</li><li>Oversee luggage logistics and personal effects throughout the journey.</li></ul><p><b>Household &amp; Residence Management</b></p><ul><li>Prepare guest suites and living areas to the Principal's standards.</li><li>Supervise housekeeping and service staff where required.</li><li>Maintain inventories of luxury items, wardrobes, amenities, and personal belongings.</li><li>Ensure valuables are handled securely and appropriately.</li></ul><p><b>Hospitality &amp; Protocol</b></p><ul><li>Welcome VIP guests with exceptional etiquette and professionalism.</li><li>Coordinate formal dining, private entertaining, and special occasions.</li><li>Ensure silver service, table setting, and fine dining standards are consistently maintained.</li><li>Support protocol requirements during official or diplomatic engagements where applicable.</li></ul><p><b>Administration</b></p><ul><li>Maintain travel-related inventories and expense records.</li><li>Coordinate with family office personnel and service providers.</li><li>Assist with personal shopping, gift sourcing, and bespoke requests.</li><li>Support ad hoc personal and household requirements as directed.</li></ul><p><b>Candidate ProfileEssential Experience</b></p><ul><li>Minimum <b>4&ndash;10 years</b> of experience as a Butler within:</li><li>UHNW private households</li><li>Royal households</li><li>Private estates</li><li>Luxury yachts</li><li>Five-star luxury hotels or palaces</li><li>Proven experience travelling extensively with Principals or VIP families.</li><li>Strong understanding of international etiquette, protocol, and luxury service standards.</li></ul><p><b>Qualifications</b></p><ul><li>Professional Butler certification from recognised institutions (preferred).</li><li>Hospitality or Hotel Management qualification is advantageous.</li><li>Formal training in silver service, wine service, and protocol is desirable.</li></ul><p><b>Key Competencies</b></p><ul><li>Exceptional attention to detail</li><li>Outstanding interpersonal and communication skills</li><li>Impeccable presentation and grooming</li><li>Absolute discretion and confidentiality</li><li>Ability to anticipate needs proactively</li><li>Calm and composed under pressure</li><li>Highly organised with excellent time management</li><li>Flexible and adaptable to changing schedules</li><li>Strong cultural awareness and emotional intelligence</li><li>Service-oriented mindset with a &quot;nothing is too much trouble&quot; attitude</li></ul><p><b>Language Requirements</b></p><ul><li>Fluent English (essential)</li><li>Additional European language(s) such as French, Italian, Spanish, or German would be an advantage.</li></ul><p><b>Travel Requirements</b></p><p>This position involves <b>frequent international travel</b>, particularly throughout Europe, with flexibility to travel at short notice.</p><p><b>Due to the nature of the role and the requirement for unrestricted travel across multiple European countries, preference will be given to candidates holding a valid European passport or citizenship that permits visa-free travel within the Schengen Area.</b></p><p><b>Personal Attributes</b></p><ul><li>Highly professional and discreet</li><li>Loyal and trustworthy</li><li>Positive, polished, and service-driven</li><li>Physically fit and able to travel extensively</li><li>Comfortable working irregular hours, weekends, and holidays as required</li><li>Able to adapt seamlessly to different cultures, environments, and residences</li></ul><p>Pay: AED10,000.00 - AED16,000.00 per month</p><p>Work Location: In person</p>

Traveling Butler

CMA CGM

ID: 588605
<br><br>
<b>Location:</b><br>
Abu Dhabi, AE
<br><br>
<b>#job-location.job-location-inline { display:</b> inline; }
<br>Security and Intelligence Director Region IMEEA
<br><br>
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
<br><br>
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
<br>Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
<br><br>
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
<br><br>
Position Purpose
<br>The Regional Chief Security Officer (RCSO) leads security and strategic intelligence for the Regional Office. The role protects the Group’s people, operations, assets, information, reputation and supply chains while providing senior management with timely geopolitical and security analysis.
<br><br>
Within delegated authority, the RCSO may immediate protective measures and advise some relevant recommendations where risks exceed the Group’s accepted tolerance.
<br><br>
Key Responsibilities
<br><br>
Strategic Intelligence
<br>Monitor geopolitical, military, political and security developments affecting the Group.
<br>Produce executive assessments, early-warning reports, risk analyses and crisis briefings.
<br>Translate intelligence into actionable recommendations and contingency measures.
<br>In coordination with the Headquarter, advise Group Management, Regional Directors and Country General Managers during sensitive situations.
<br><br>
People Protection
<br>Oversee the protection of employees, seafarers, contractors and business travellers.
<br>Manage travel risks, security briefings, staff tracking and escalation protocols.
<br>Develop and test relocation, evacuation and emergency communication plans.
<br>Coordinate responses to threats, detention, civil unrest, conflict or medical-security incidents.
<br><br>
Security Governance
<br>Implement Group security policies and minimum standards across both regions.
<br>In accordance with Headquarter, lead security assessments covering countries, offices, ports, terminals and supply chains.
<br>Maintain regional risk registers, country ratings and mitigation plans.
<br>Advise on physical security, access control, guarding, CCTV and secure transportation.
<br>Monitor security providers and local security focal points.
<br><br>
Crisis Management and Business Continuity
<br>Lead the regional security response in coordination with the Headquarter during major incidents and crises.
<br>Ensure rapid escalation, executive reporting and coordinated protective action.
<br>Maintain and exercise crisis, evacuation and security-continuity plans.
<br>Conduct post-incident reviews and ensure corrective actions are implemented.
<br><br>
Operations Protection and Investigations
<br>Protect sites, cargo and logistics operations.
<br>Prevent supply-chain contamination.
<br>Lead investigations involving criminal activity, insider threats or information compromise.
<br>Recommend additional protection, alternative routes, operating restrictions or temporary suspension where required.
<br>Support counterintelligence and the protection of sensitive corporate interests.
<br><br>
Institutional Liaison
<br>Develop senior-level relationships with authorities.
<br>Represent GSI and the Group before relevant authorities and security partners.
<br>Coordinate with Legal, Compliance, Ethics, HR, HSE, Insurance, IT/Cybersecurity, Communications and Public Affairs.
<br><br>
Decision Authority
<br>Within delegated authority, the RCSO may direct immediate protective measures and recommend travel restrictions, relocation, evacuation, site closure or suspension of activities where risks exceed the Group’s accepted tolerance.
<br><br>
Candidate Profile
<br>10 + years’ experience in diplomacy, security, intelligence, defence, law enforcement, diplomacy or crisis management.
<br>Strong expertise in geopolitical analysis, people protection, investigations, supply-chain security and business continuity.
<br>Outstanding communication skills combined with strong judgment, enabling effective counsel to senior executives in complex, high-risk environments.
<br>Strong knowledge of the regions covered, combined with high standards of integrity and discretion.
<br>Fluent French and English and willingness to travel frequently; Regional languages are an asset.
<br><br>
Come along on CMA CGM’s adventure !

Security and Intelligence Director Region IMEEA

Big Chief LLC

<p><strong>Job Overview</strong><br /><br />Big Chief LLC, a leading brokerage, risk management, and consulting firm, is seeking a professional and welcoming <strong>Front Desk Clerk</strong> to join our team in <strong>Boulder, Colorado, United States</strong>. As the first point of contact for our company, you will play a crucial role in representing our core values of passionate service, strategic innovation, and ethical behaviour. This is a <strong>full-time</strong> position, ideal for a highly organised and customer-focused individual dedicated to providing an exceptional front-of-house experience. The offered compensation for this role is <strong>$21.47 USD per hour</strong>.<br /><br /><strong>Responsibilities</strong><br /><br />As our Front Desk Clerk, you will be responsible for a variety of administrative and clerical tasks. Your main duties will include:<br /><br />* Greeting clients, visitors, and guests in a professional and friendly manner.<br />* Answering, screening, and forwarding incoming phone calls to the appropriate personnel.<br />* Managing all incoming and outgoing mail, packages, and deliveries.<br />* Maintaining office security by following safety procedures and controlling access via the reception desk.<br />* Scheduling appointments and maintaining meeting room calendars.<br />* Ensuring the reception area is tidy, presentable, and equipped with all necessary stationery and materials.<br />* Providing basic and accurate information in-person and via phone or email.<br />* Performing other clerical duties such as filing, photocopying, and data entry.<br /><br /><strong>Qualifications</strong><br /><br />The ideal candidate will possess the following qualifications and skills:<br /><br />* Proven work experience as a Receptionist, Front Desk Clerk, or in a similar administrative role.<br />* Excellent written and verbal communication skills with a professional telephone demeanour.<br />* Proficiency in the Microsoft Office Suite (Word, Excel, Outlook).<br />* Exceptional organisational skills with the ability to multi-task and prioritise work effectively.<br />* A proactive approach to problem-solving and a keen eye for detail.<br />* A personable and positive attitude with a strong commitment to customer service.<br />* The ability to maintain discretion and confidentiality when handling sensitive information.<br />* Previous experience in a professional services or financial environment is desirable but not essential.</p>

Front Desk Clers

SkanAI

<div><div><b>Be at the Forefront of the Agentic AI Revolution</b></div><div></div><div><br>
At Skan AI, we are pioneering the context engine for human and agentic execution, bringing context from enterprise operators, systems, and processes to power how the world's largest organizations execute their most complex, mission-critical work.</div><div></div><div><b><br>
Why Skan AI</b></div><div></div><div><br>
We're in hyper-growth mode at exactly the right moment in history. As enterprises race to adopt agentic AI, we're uniquely positioned to deliver the clear signal they desperately need: a platform that trains and grounds AI Agents in trillions of real execution signals, enabling reliable, compliant automation of their most complex processes.</div><div></div><div><br>
Backed by Dell Technologies Capital and other leading investors, we're the only company that can bridge the gap between AI's promise and enterprise reality, making us perfectly positioned to define the agentic era for modern enterprises.</div><div></div><div><br>
Our diverse, collaborative team of 250+ innovators is solving category-defining challenges at the intersection of AI, process intelligence, and enterprise work. Diverse perspectives fuel breakthrough thinking, cross-functional collaboration is the norm, and our work directly transforms how Fortune 500 companies operate. We are shaping the future of work itself.</div><div></div><div><b><br>
About the Role</b></div><div></div><div><br>
We are looking for a senior commercial leader to own a portfolio of strategic BFSI accounts &mdash; primarily large banks, insurers, and financial services firms. This is not a traditional account management role. You are the executive sponsor, the commercial owner, and the trusted advisor to senior client stakeholders simultaneously.</div><div></div><div><br>
You will carry a net revenue retention and expansion quota, with direct accountability for renewals, upsell, and new use-case development across your assigned book of business. You will partner with a cross-functional team &mdash; including delivery, value engineering, and solutions &mdash; to ensure customers realize measurable business outcomes from their investment in Skan, and you will serve as the primary voice of the customer internally.</div><div></div><div><br>
The ideal candidate has managed large enterprise accounts at a B2B SaaS company or a leading Agentic provider, has deep familiarity with BFSI operating environments, and can hold credible conversations with COOs, CIOs, and CFOs about AI, automation, and transformation strategy. This is not a relationship-manager role &mdash; this is a quota-carrying commercial role where you are accountable for outcomes.</div><div><b>
Key Responsibilities</b></div><div><b>
Account Strategy &amp; Governance</b></div><ul><li>
Develop and execute multi-year account plans for each customer, aligning Skan's capabilities to the client's business objectives, transformation priorities, and operating model.</li><li>
Lead quarterly business reviews (QBRs) that connect Skan's impact to enterprise priorities and surface expansion opportunities across business units and geographies.</li><li>
Maintain executive sponsor relationships at the COO, CIO, CFO, and Chief Transformation Officer level, ensuring Skan is embedded in the client's strategic agenda.</li></ul><div></div><div><b><br>
Renewal &amp; Expansion</b></div><ul><li>
Own the commercial relationship end-to-end: forecast accuracy, contract negotiation, on-time renewals, and conversion of expansion opportunities.</li><li>
Identify and develop upsell and cross-sell opportunities across new business units, geographies, and use cases &mdash; including claims automation, underwriting ops, compliance, and loan processing.</li><li>
Carry a net revenue retention (NRR) and new ARR expansion quota across your assigned book of business.</li></ul><div></div><div><b><br>
Customer Outcomes &amp; Risk Management</b></div><ul><li>
Partner with the cross-functional account team &mdash; delivery, value engineering, solutions &mdash; to ensure consistent and measurable value delivery against customer success criteria.</li><li>
Proactively identify and mitigate account risk: adoption gaps, stakeholder transitions, competitive pressure, or delivery concerns.</li><li>
Maintain high customer satisfaction, strong platform adoption, and sustained engagement throughout the customer lifecycle.</li><li>
Escalate and resolve issues quickly, working cross-functionally to protect and strengthen the customer relationship.</li></ul><div></div><div><b><br>
Internal Advocacy &amp; Cross-Functional Alignment</b></div><ul><li>
Represent customer needs internally, influencing product, marketing, and services priorities to strengthen Skan's BFSI enterprise offering.</li><li>
Partner with the partnerships team to identify and activate GSI and SI co-delivery opportunities within your accounts.</li></ul><div><b>
Key Metrics for Success</b></div><ul><li>
Net Revenue Retention (NRR): Primary metric; target 150%+ NRR across assigned book of business.</li><li>
Expansion ARR: Net new ARR generated from upsell, cross-sell, and new use-case development within existing accounts.</li><li>
Executive Engagement: Depth and frequency of C-suite relationships maintained per account.</li><li>
QBR Cadence &amp; Quality: Quarterly business reviews delivered on schedule with documented ROI evidence and forward-looking expansion plans.</li></ul><div><b>
Ideal Candidate Profile</b></div><ul><li>
10+ years of experience in strategic account management or enterprise customer leadership at a B2B SaaS company or leading Agentic provider.</li><li>
Proven track record of managing and growing large enterprise accounts with Fortune 500 BFSI clients &mdash; banks, insurers, asset managers, or diversified financial services firms.</li><li>
Demonstrated success engaging and influencing C-suite executives (COO, CIO, CFO, Chief Transformation Officer) at global financial institutions, with experience navigating complex enterprise buying and governance environments.</li><li>
Strong commercial acumen, including experience structuring, negotiating, and closing large enterprise agreements and managing accurate revenue forecasts.</li><li>
Deep familiarity with BFSI operating environments and transformation priorities &mdash; claims, underwriting, loan operations, compliance, and back-office automation are areas you can speak to credibly.</li><li>
Conversant in AI and data concepts; able to credibly engage technical stakeholders on models, data flows, and platform architecture at a working level.</li><li>
Process intelligence, agentic AI, RPA, or automation domain experience strongly preferred.</li></ul><div><b>
Why Join Skan AI?</b></div><ul><li>
Be part of a category-creating company building the full agentic lifecycle.</li><li>
Own some of the most strategic BFSI enterprise relationships in the market, with a direct line to the C-suite at the world's largest financial institutions.</li><li>
Join a passionate, global team united by curiosity, integrity, and impact.</li><li>
In-office and remote work mix with global exposure.</li><li>
Competitive compensation and equity opportunities.</li></ul><div></div><div><i><br>
Skan AI is an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace around the world. We do not discriminate based on race, color, religion or belief, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, ancestry, age, disability, medical condition, genetic information, marital or family status, military or veteran status, or any other characteristic protected by applicable laws in the locations where we operate.</i></div><div><i>
We welcome people from all backgrounds and provide reasonable accommodations throughout the hiring process.</i></div></div>

Strategic Account Lead, Insurance

<div><div><b>Be at the Forefront of the Agentic AI Revolution</b></div><div></div><div><br>
At Skan AI, we are pioneering the context engine for human and agentic execution, bringing context from enterprise operators, systems, and processes to power how the world's largest organizations execute their most complex, mission-critical work.</div><div></div><div><b><br>
Why Skan AI</b></div><div></div><div><br>
We're in hyper-growth mode at exactly the right moment in history. As enterprises race to adopt agentic AI, we're uniquely positioned to deliver the clear signal they desperately need: a platform that trains and grounds AI Agents in trillions of real execution signals, enabling reliable, compliant automation of their most complex processes.</div><div></div><div><br>
Backed by Dell Technologies Capital and other leading investors, we're the only company that can bridge the gap between AI's promise and enterprise reality, making us perfectly positioned to define the agentic era for modern enterprises.</div><div></div><div><br>
Our diverse, collaborative team of 250+ innovators is solving category-defining challenges at the intersection of AI, process intelligence, and enterprise work. Diverse perspectives fuel breakthrough thinking, cross-functional collaboration is the norm, and our work directly transforms how Fortune 500 companies operate. We are shaping the future of work itself.</div><div></div><div><b><br>
About the Role</b></div><div></div><div><br>
We are looking for a senior commercial leader to own a portfolio of strategic BFSI accounts &mdash; primarily large banks, insurers, and financial services firms. This is not a traditional account management role. You are the executive sponsor, the commercial owner, and the trusted advisor to senior client stakeholders simultaneously.</div><div></div><div><br>
You will carry a net revenue retention and expansion quota, with direct accountability for renewals, upsell, and new use-case development across your assigned book of business. You will partner with a cross-functional team &mdash; including delivery, value engineering, and solutions &mdash; to ensure customers realize measurable business outcomes from their investment in Skan, and you will serve as the primary voice of the customer internally.</div><div></div><div><br>
The ideal candidate has managed large enterprise accounts at a B2B SaaS company or a leading Agentic provider, has deep familiarity with BFSI operating environments, and can hold credible conversations with COOs, CIOs, and CFOs about AI, automation, and transformation strategy. This is not a relationship-manager role &mdash; this is a quota-carrying commercial role where you are accountable for outcomes.</div><div><b>
Key Responsibilities</b></div><div><b>
Account Strategy &amp; Governance</b></div><ul><li>
Develop and execute multi-year account plans for each customer, aligning Skan's capabilities to the client's business objectives, transformation priorities, and operating model.</li><li>
Lead quarterly business reviews (QBRs) that connect Skan's impact to enterprise priorities and surface expansion opportunities across business units and geographies.</li><li>
Maintain executive sponsor relationships at the COO, CIO, CFO, and Chief Transformation Officer level, ensuring Skan is embedded in the client's strategic agenda.</li></ul><div></div><div><b><br>
Renewal &amp; Expansion</b></div><ul><li>
Own the commercial relationship end-to-end: forecast accuracy, contract negotiation, on-time renewals, and conversion of expansion opportunities.</li><li>
Identify and develop upsell and cross-sell opportunities across new business units, geographies, and use cases &mdash; including claims automation, underwriting ops, compliance, and loan processing.</li><li>
Carry a net revenue retention (NRR) and new ARR expansion quota across your assigned book of business.</li></ul><div></div><div><b><br>
Customer Outcomes &amp; Risk Management</b></div><ul><li>
Partner with the cross-functional account team &mdash; delivery, value engineering, solutions &mdash; to ensure consistent and measurable value delivery against customer success criteria.</li><li>
Proactively identify and mitigate account risk: adoption gaps, stakeholder transitions, competitive pressure, or delivery concerns.</li><li>
Maintain high customer satisfaction, strong platform adoption, and sustained engagement throughout the customer lifecycle.</li><li>
Escalate and resolve issues quickly, working cross-functionally to protect and strengthen the customer relationship.</li></ul><div></div><div><b><br>
Internal Advocacy &amp; Cross-Functional Alignment</b></div><ul><li>
Represent customer needs internally, influencing product, marketing, and services priorities to strengthen Skan's BFSI enterprise offering.</li><li>
Partner with the partnerships team to identify and activate GSI and SI co-delivery opportunities within your accounts.</li></ul><div><b>
Key Metrics for Success</b></div><ul><li>
Net Revenue Retention (NRR): Primary metric; target 150%+ NRR across assigned book of business.</li><li>
Expansion ARR: Net new ARR generated from upsell, cross-sell, and new use-case development within existing accounts.</li><li>
Executive Engagement: Depth and frequency of C-suite relationships maintained per account.</li><li>
QBR Cadence &amp; Quality: Quarterly business reviews delivered on schedule with documented ROI evidence and forward-looking expansion plans.</li></ul><div><b>
Ideal Candidate Profile</b></div><ul><li>
10+ years of experience in strategic account management or enterprise customer leadership at a B2B SaaS company or leading Agentic provider.</li><li>
Proven track record of managing and growing large enterprise accounts with Fortune 500 BFSI clients &mdash; banks, insurers, asset managers, or diversified financial services firms.</li><li>
Demonstrated success engaging and influencing C-suite executives (COO, CIO, CFO, Chief Transformation Officer) at global financial institutions, with experience navigating complex enterprise buying and governance environments.</li><li>
Strong commercial acumen, including experience structuring, negotiating, and closing large enterprise agreements and managing accurate revenue forecasts.</li><li>
Deep familiarity with BFSI operating environments and transformation priorities &mdash; claims, underwriting, loan operations, compliance, and back-office automation are areas you can speak to credibly.</li><li>
Conversant in AI and data concepts; able to credibly engage technical stakeholders on models, data flows, and platform architecture at a working level.</li><li>
Process intelligence, agentic AI, RPA, or automation domain experience strongly preferred.</li></ul><div><b>
Why Join Skan AI?</b></div><ul><li>
Be part of a category-creating company building the full agentic lifecycle.</li><li>
Own some of the most strategic BFSI enterprise relationships in the market, with a direct line to the C-suite at the world's largest financial institutions.</li><li>
Join a passionate, global team united by curiosity, integrity, and impact.</li><li>
In-office and remote work mix with global exposure.</li><li>
Competitive compensation and equity opportunities.</li></ul><div></div><div><i><br>
Skan AI is an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace around the world. We do not discriminate based on race, color, religion or belief, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, ancestry, age, disability, medical condition, genetic information, marital or family status, military or veteran status, or any other characteristic protected by applicable laws in the locations where we operate.</i></div><div><i>
We welcome people from all backgrounds and provide reasonable accommodations throughout the hiring process.</i></div></div><div></div>

Enterprise Account Executive

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