chief service dispatcher

Sunbelt Rentals

<div>Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary<div>
Central Service Dispatcher 
 
Are you seeking an entrepreneurial, empowering workplace that allows you to: 
 
<ul><li>Develop a career track</li><li>Leverage your current skills while developing new skills</li><li>Work with an incredible team of people</li></ul> 
Sunbelt Rentals-the fastest growing rental business in North America-is seeking a Central Service Dispatcher. As a Central Service Dispatcher, you will ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with company and DOT standards. 
 
DUTIES AND RESPONSIBILITIES 
Assist Central Service Manager in the following: 
Coordinating and ensuring the timely and accurate dispatch of Road Mechanics so they can efficiently service equipment 
Creating and monitor road mechanic&rsquo;s schedules. 
Creating and monitor receipt and maintenance schedules for company equipment. 
Review daily and weekly driver logs in accordance with company and DOT standards. 
Perform daily truck inspections in accordance with company and DOT standards. 
Work closely with other store locations in order to assist them in meeting their customer&rsquo;s equipment needs. 
Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals. 
Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution 
Provide adequate feedback to the Region or District PC&rsquo;s regarding the timely delivery and receipt of equipment. 
Follow Standard Operating Procedures. 
 
QUALIFICATIONS 
High School Education 
Working knowledge of the DOT Federal Motor Carrier Safety Regulations 
Customer Service &amp; Dispatch training a plus 
At least two years prior knowledge of the applications of various construction/industrial equipment. 
Working knowledge of the delivery area. 
Able to effectively communicate. 
Lift, bend, stoop, squat, reach, crouch and kneel. Sit or stand for long periods of time 
 
This description is not an all- inclusive description of all job duties. Job duties and responsibilities may be assigned which are not mentioned above at any time based on the demands of the company. Essential functions and overtime eligibility may vary based on the specific task assigned to the position. 
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer &mdash; Minority/Female/Disabled/Veteran and any other protected class.</div>
Base Pay Range: $56,304.00 - 77,418.00<div>
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network. 
 
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:<ul><li>
Health, Dental and Vision plans</li><li>
401(k) Match</li><li>
Volunteer time off</li><li>
Short-term and long-term disability</li><li>
Accident, Life and Travel insurance, as well as flexible spending</li><li>
Tuition Reimbursement Options</li><li>
Employee Assistance Program (EAP)</li><li>
Length of Service Awards</li></ul>
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt&rsquo;s policies (unless specified in a collective bargaining agreement):<ul><li>
12-25 vacation days depending on years of service</li><li>
5 sick days</li><li>
6 holidays</li><li>
2 half day holidays</li><li>
2 floating holidays</li><li>
1 inclusion day</li><li>
1 volunteer day</li></ul> 
Gear up for an exciting career! 
 
Sunbelt Rentals supports service members. Veterans encouraged to apply.</div></div>

Central Service Dispatcher

Sani-Bright

Join the Sani-Bright Team as a Customer Service Specialist/Dispatcher!https://careers.hirebus.com/jobs/bd487c4a-bc38-481d-9e71-1fb414e45039Are you ready to ignite your career with a dynamic role that puts your exceptional organizational, client service, and computer skills to the test? Look no further! We're on the hunt for a top-notch Customer Service Specialist to join our team and take your talents to the next level.Position Highlights:As our Customer Service Specialist, you'll be the driving force behind the exceptional customer service at Sani-Bright Carpet Cleaning.What You&rsquo;ll Be Doing:<ul><li>Effectively manage incoming calls, texts, and emails</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/team sales targets and call handling quotas</li><li>Schedule &amp; communicate with technicians to meet customer requirements</li><li>Assign jobs based on priority to the available workforce</li><li>Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution</li><li>Serve and assist walk-in customers at our area rug check-in counter</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>What We Offer:<ul><li>A vibrant and energetic work environment.</li><li>Expert, on-going customer service training &amp; coaching support to keep you at the top of your game.</li><li>The chance to be the go-to expert for high-end customer service.</li><li>Opportunities for personal and professional growth.</li><li>Competitive compensation, bonuses, and benefits.</li><li>The satisfaction of knowing you're a key player in our team&rsquo;s success.</li></ul>Requirements to Shine:<ul><li>A magnetic phone presence and a customer-service superpower.</li><li>Preferably, 2 years previous experience working as a CSR or Dispatcher.</li><li>Juggling multiple tasks with grace is your forte.</li><li>Ability to work 1 Saturday each month.</li><li>You have the charisma to present and sell our outstanding services.</li><li>Typing at the speed of light&mdash;50 words per minute or more.</li><li>Additional computer experience preferred (familiar with modern Microsoft (excel, outlook, word, etc) and Customer Record systems (for example: Quickbooks, ServiceTitan, etc.) on Windows PC)</li><li>Self-motivated and ready to rock.</li><li>Eligible to work in the United States.</li><li>A clean record (pass a background check and drug screen).</li><li>Dress to impress in smart casual attire.</li></ul>If you're up for this thrilling challenge and ready to make a real impact, don't miss your chance to be our next Customer Service Specialist! Apply today and embark on a journey that will redefine your career path. Join Sani-Bright and become a vital part of our customer-centric service business!Apply here: https://careers.hirebus.com/jobs/bd487c4a-bc38-481d-9e71-1fb414e45039Job Type: Full-timePay: $43,000.00 - $50,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Customer Service Representative / Dispatcher - Join The Best In Indy!!!

Progress Pallet, Inc.

Job Overview We are seeking a dynamic and detail-oriented Customer Service Dispatcher to join our logistics team. In this vital role, you will coordinate transportation activities, manage freight and delivery schedules, and serve as the primary communication link between drivers, carriers, and clients. Your proactive approach will ensure smooth operations, timely deliveries, and exceptional service. This position offers an exciting opportunity to utilize your organizational skills and transportation knowledge in a fast-paced environment committed to excellence.Responsibilities<ul><li>Dispatch drivers and carriers efficiently using transportation management systems (TMS) to optimize routes and delivery schedules.</li><li>Coordinate freight shipments, shipping &amp; receiving activities, and fleet management tasks to meet customer expectations.</li><li>Utilize GPS technology and GIS tools to track vehicle locations, monitor routes, and provide real-time updates.</li><li>Maintain accurate data entry through typing and multi-line phone systems, ensuring all dispatch records are current and precise.</li><li>Communicate clearly with drivers, vendors, and customers via phone etiquette and professional communication skills to resolve issues promptly.</li><li>Monitor supply chain operations, analyze transportation data, and generate reports for continuous improvement efforts.</li><li>Support logistics functions by managing transportation planning, 3PL (third-party logistics) coordination, and shipping documentation.</li><li>Handle all driver communications.</li><li>Have a good understanding of DOT Requirements and HOS Requirements.</li><li>Good Understanding of email.</li></ul>Skills<ul><li>Strong analysis skills with the ability to interpret transportation data for effective decision-making.</li><li>Proficiency in transportation management systems; familiarity with Samsara is a plus.</li><li>Knowledge of GIS, GPS tracking, freight management, and logistics principles to support efficient dispatching.</li><li>Excellent communication skills combined with professional phone etiquette for interacting with internal teams and external partners.</li><li>Experience with shipping &amp; receiving procedures, fleet management software, and supply chain coordination.</li><li>Ability to handle multiple priorities using multi-line phone systems while maintaining attention to detail in data entry tasks.</li><li>Familiarity with transportation planning tools like SyteLine or similar ERP systems; understanding of 3PL operations enhances effectiveness. Join us in delivering outstanding service through proactive dispatching and seamless coordination! This role is essential in ensuring our transportation network operates smoothly while supporting our commitment to customer satisfaction. We welcome energetic professionals eager to grow their expertise in logistics and transportation management!</li></ul>Pay: $25.06 - $34.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li></ul>Work Location: In person

Customer Service Dispatcher

Mr Rooter Plumbing

Neighborly Group of St Louis is looking for an upbeat Customer Service Dispatcher. We service the St Louis and St Charles area in Plumbing, Electrical, HVAC and Property Restoration. Neighborly group of St Louis is a family combined of Mr. Rooter Plumbing, Aire Serv, Mr. Electric and Property Medic. We value our team members and want to partner with you for a brighter future.MUST HAVE - Customer service experience.We are looking for a full time position Sunday-Thursday 8am - 5pmDispatching skills not required, but a bonus to have!Our ideal candidate is a motivated, reliable self starter who works great in a fast paced team environment!The duties of the position include but are not limited to: Inbound call taking, dispatching, scheduling, and fielding customer questions.We are looking for customer experience representative that enjoys speaking with customers and values integrity and personal development. This role is a vital position in our company and we are looking for a long term fit.Neighborly Group of St Louis focuses on retention and growth of all of our team members. We reward our team members and value what they bring in experience. Let us help you achieve your personal and financial goals.Applicants must be versed in computers.We are an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, gender, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.Applicants must be able to pass a background check.Job Type: Full-timePay: $18.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you able to work every other Saturday?</li></ul>Experience:<ul><li>Computer operation: 5 years (Required)</li></ul>Work Location: In person

Westland Heating/Air Conditioning + Plumbing

We are looking for a Plumbing Dispatcher Customer Service Representative dispatching technicians and customer support. Represent the company and the business most professionally.Job Responsibilities:&middot; Customer Service answering phone calls incoming and entering information into the computer using software called Service Titan.&middot; Maintain the dispatch board and coordinate the best qualified technician for the jobs scheduled to include the on-call schedule.&middot; Debrief technicians on the customer needs.&middot; Handle and address customer complaints and elevate to service managers when necessary.&middot; Follow-up with customers and review invoices and offer additional service opportunities.&middot; Order parts for jobs sold.&middot; Create quotes for service work.&middot; Assist in pulling permits.&middot; Manage warranties, paperwork, and returns on warranty parts.&middot; Knowledge of local geographic territory.&middot; Ability to thrive in a fast-paced environment.&middot; Strong degree of self-motivation to provide exceptional customer service to customers by phone while directing our service technicians.&middot; Demonstrate good listening, written/verbal communication and interpersonal skills.&middot; Handle inbound and outbound phone calls while exceeding customer expectations.&middot; Assist in scheduling and rescheduling appointments.&middot; Daily interaction with customers to meet their needs as well as service managers, project managers and other team members.&middot; Provide support to the upper management, sales and other team members.&middot; Must have a positive attitude and an energetic personality.&middot; Other duties assigned based on qualifications.Minimum Qualifications:&middot; High school or equivalent education&middot; Two years&rsquo; minimum experience in customer service and dispatching experience&middot; Strong computer skills&middot; Excellent phone and communication skills&middot; Able to work full-time 7:30 a.m. &ndash; 4:30 p.m. Monday through Friday&middot; In office setting located in Westlake, Ohio&middot; Desk position with sitting, standing and walking requiredAbout the Company:Serves Northeast, Ohio Westland HVAC and Plumbing is family-owned and operated that has been in business for over 40 years. The company strives for a 5-Star experience for all their customers.https://westlandhvac.com/https://www.linkedin.com/company/northeast-mechanical-inc-dba-westland-heating-air-conditioning/posts/?feedView=allEEO:Westland is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statusPay: $20.00 - $26.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

State of Delaware

<div><h2 class="jobSectionHeader">Introduction</h2>
<div>Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!
</div><h2 class="jobSectionHeader">Summary Statement</h2>
<div>This position provides communication support to Delaware Animal Services, the law enforcement unit of the Office of Animal Welfare. Dispatcher will receive, prioritize and disseminate animal-related calls from the public to animal welfare officers in the field for investigation; provide customer service and education to callers where appropriate. Enters all calls into computer aided dispatch system. Also monitors officers' safety via radio.
</div><h2 class="jobSectionHeader">Essential Functions</h2>
<div>Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.<ul><li>
Receives and prioritizes calls regarding complaints, incidents and requests for information; determining if there is a problem/incident. 
</li><li>
Receiving and disseminating information to appropriate officer, supervisor, other sections, divisions and agencies based on the nature of the call using state-of-the-art radios and telephone which includes coordinating specific enforcement activities. 
</li><li>
Provides information to callers regarding section policies, procedures, operations, and applicable laws and regulations. 
</li><li>
Inputs information/data from callers regarding complaints, incidents and requests for information and from officers' crime reports into databases for tracking and reporting purposes; reviewing documents for completeness/accuracy, obtaining necessary/correct information. 
</li><li>
Conducts background checks and (FOIA) Freedom of Information Act searches.
 
</li><li>Generates reports for supervisors, manager and others; formats and types other materials such as memorandums and correspondence.</li></ul>
</div><h2 class="jobSectionHeader">Job Requirements</h2>
<div>JOB REQUIREMENTS for Communications Dispatcher
 
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
<div>
<ul><li>Knowledge of operating communication equipment such as analog or digital radio transmitter and receiver systems.
</li></ul><ul><li>Knowledge of eliciting and assessing information to make referrals or provide additional information to others.
</li></ul><ul><li>Knowledge of applying laws, rules, regulations, standards, policies and procedures.
</li></ul><ul><li>Knowledge of using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
</li></ul></div></div><h2 class="jobSectionHeader">Additional Posting Information</h2>
<div>This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.
</div><h2 class="jobSectionHeader">Conditions of Hire</h2>
<div>Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
</div><h2 class="jobSectionHeader">Selection Process</h2>
<div>The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the &ldquo;My Applications&rdquo; tab at StateJobs.Delaware.gov.
</div><h2 class="jobSectionHeader">Accommodations</h2>
<div>Accommodations are available for applicants with disabilities in all phases of the application and employment process.

Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.</div></div>

C/S Communications Dispatcher

Mr. Handyman

<div>Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we&rsquo;re growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We&rsquo;re looking for a friendly and outgoing office professional for our fast-paced office environment. 
Mr. Handyman is known for exceptional service, quality work, and our &ldquo;Done Right Promise.&rdquo; We stand behind this commitment because we only hire the best and work hard to take care of all our team members. 
Your Responsibilities as an Office Professional<ul><li>
Lead management and Scheduling &ndash; you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals</li><li>
Making Recommendations and Managing Expectations with Customers &ndash; You&rsquo;ll communicate with customers to guide them through their projects and assist with managing their expectations.</li><li>
Create Life-Long Customers &ndash; Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.</li></ul> 
To Succeed in this Role
To be successful and effective in your role, you must:<ul><li>
Live within the area</li><li>
Have professional communication and phone skills</li><li>
Have 2+ years of experience in an office setting</li><li>
Have computer experience with Office and Excel</li><li>
Be highly organized and detail oriented</li><li>
Be able to multi-task and problem solve</li><li>
Be self driven and motivated</li><li>
(ServiceTitan experience is a plus)</li></ul> 
Benefits &amp; Pay
The pay range for this position is dependent on your experience and ranges from $18 - $20/hr.
Additional Benefits:<ul><li>
Paid Holidays (6)</li><li>
Health Plans</li><li>
Dental/Vision Plans</li><li>
Mon-Fri work week</li><li>
Great work environment!</li></ul> 
Still with us? Great! 
Remember, we&rsquo;re looking to hire only the best. If that&rsquo;s you, APPLY TODAY! 
You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.</div>

Client Representative / Dispatcher

Search 10000+ Chief service dispatcher jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 chief service dispatcher jobs Near Me

Central Service Dispatcher

Customer Service Representative / Dispatcher - Join The Best In Indy!!!

Customer Service Dispatcher

Customer Service Dispatcher

Customer Service Dispatcher

C/S Communications Dispatcher

Client Representative / Dispatcher