chief solution architect

Fidelity Investments

<div><h3 class="jobSectionHeader">Job Description:</h3>
At Fidelity Wealth, we are seeking an accomplished Digital Experience Solutions Architect to join the Wealth Solution Architecture team to define the strategy for scalable solution architectures in support of the Visitor Engagement platform in the Marketing domain. In this role, you will collaborate with development teams and solution architects to drive solutions that meet changing business priorities and initiatives while assuring adherence to Enterprise standards for application, data, platform, and infrastructure layers. In addition, you will conduct risk assessment and reviews, work with enterprise leaders to standardize solutions and participate in Architecture Review boards.
The Expertise You Have
An Ideal candidate will bring a deep understanding of the User Experiences in the Marketing business domain and provide collaborative leadership to define and drive architecture strategies, patterns, standards, and guidelines. The ideal candidate should also demonstrate strong technical leadership with a proven ability to work with the business and drive solution alignment and adoption, reduce tech-debt and evolve the architecture roadmap in conjunction with business goals. Familiarity with data privacy, security, and regulatory compliance is required.
The Skills You Bring<ul><li>
Proven experience in defining and driving Technology Architecture evolution of complex tech stacks. This includes managing the Architecture Lifecycle of multiple concurrent solutions through strong communication skills, organizational skills, cross-functional collaboration (stakeholder management), business analysis, architecture definition, diagramming, documentation, POC creation, presentation skills, influential ability, and an ability to make progress despite ambiguity.</li><li>
Proven experience in engineering large-scale web applications end-to-end, with a focus on Customer Experience, Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization.</li><li>
Proficient in Cloud Architecture, Services, and Patterns. Hands-on experience with Core AWS services is a must-have, e.g. Amazon VPC, DNS, ELB, CloudFront, API Gateway, IAM, EC2, EKS, Lambda, Step Functions, SNS, SQS, EMR, S3, RDS, Oracle/PostgreSQL, DynamoDB, Secrets Manager, CloudFormation/Terraform, Data Lake, Data Fabric, Service Mesh, Event-Driven Architecture, Resiliency, Disaster Recovery, etc.</li><li>
Proven experience in Microservices Architecture with REST.</li><li>
Proven experience in Kubernetes (EKS preferred). &bull; Proven hands-on experience with the Front-End technologies such as Angular, NX Workspace, NodeJS, and NestJS are a must. &bull; Proven experience in DevSecOps and CI/CD automation (Jenkins Core and GitOps preferred).</li><li>
Proficient in Cloud/On-Premises Networking Topologies.</li><li>
Proven experience with Full-Stack JavaScript/TypeScript are a must.</li><li>
Java Micronaut or Spring framework preferred.</li><li>
Strong understanding of common Architecture Principles, Patterns, and trade-offs.</li><li>
Strong understanding of Domain-Driven Design, and an ability to apply it to new and existing domains.</li><li>
Strong understanding of the Twelve-Factor App.</li><li>
Ability to work both independently and with all levels of the organization, including technical and non-technical team members. &bull; Flexible, growth-oriented mindset with a strong sense of ownership.</li><li>
Experience in the financial services and Marketing domain is a plus</li><li>
Ability to translate business needs into scalable technical solutions.</li><li>
Familiarity with legal, risk, compliance, and cybersecurity standards.</li></ul>
You will proactively facilitate effective in-person and remote engagements across hybrid teams to drive, manage, &amp; monitor comprehensive Architectural Strategy execution. This includes, but is not limited to, Business Capability Analysis, Customer Journey Mapping, Architecture Design and Documentation, Technology and Solution Evaluations, and Domain Modeling, Front-End Architecture, API Strategy, Microservices Architecture, Cloud Adoption, Automation, and DevSecOps. In general, we are looking for a solid SolutionsArchitect with a proven track-record of working with multiple teams to lead and drive end-to-end architecture in a complex space.<h3 class="jobSectionHeader">
Certifications:</h3><h3 class="jobSectionHeader">
Category:</h3>
Information Technology
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.
Please be advised that Fidelity&rsquo;s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</div>

Director, Solutions Architecture

RhodeWay Financial

Position OverviewRhodeway Financial is seeking an experienced Cloud Solutions Architect to design, implement, and manage scalable cloud infrastructure that supports our financial systems and operations. This role is responsible for ensuring secure, reliable, and cost-effective cloud solutions while aligning technology with business objectives.Key Responsibilities<ul><li>Design and implement cloud architecture solutions using platforms such as AWS, Microsoft Azure, or Google Cloud</li><li>Develop and maintain scalable, secure, and high-performing cloud environments</li><li>Collaborate with IT, engineering, and business teams to define cloud strategies</li><li>Manage cloud migrations, deployments, and system integrations</li><li>Monitor system performance and optimize cloud resources for efficiency and cost</li><li>Ensure compliance with security standards and data protection policies</li><li>Establish best practices for cloud governance, backup, and disaster recovery</li><li>Document architecture designs, processes, and technical standards</li><li>Provide guidance and support to technical teams on cloud-related initiatives</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience)</li><li>5+ years of experience in cloud architecture or related roles</li><li>Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud</li><li>Experience with networking, virtualization, and system design</li><li>Understanding of security, compliance, and data protection practices</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and collaboration abilities</li></ul>Preferred Qualifications<ul><li>Cloud certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Solutions Architect)</li><li>Experience in financial services or regulated environments</li><li>Familiarity with DevOps practices and automation tools</li><li>Knowledge of containerization technologies such as Docker or Kubernetes</li></ul>Pay: $128,966.02 - $155,313.92 per yearWork Location: Remote

Cloud Solutions Architect

Harmonic Security

<div><h3 class="jobSectionHeader">About Harmonic Security</h3>
Harmonic Security lets teams adopt AI tools safely by protecting sensitive data in real time with minimal effort. It gives enterprises full control and stops leaks so that their teams can innovate confidently.
We are led by cybersecurity experts and backed by top investors including N47, Ten Eleven Ventures, and In-Q-Tel.
We&rsquo;ve achieved early traction and product-market fit, and we&rsquo;re now entering the phase where technical credibility, customer trust, and execution in the field will define the category. This role sits at the center of that inflection point. You&rsquo;ll shape how our most strategic customers experience Harmonic, influence the product roadmap through real-world insight, and build the technical field organization that helps turn early momentum into a category-defining company.<h3 class="jobSectionHeader">
About the Team</h3>
You'll report to the VP GTM Strategy &amp; Operations and work closely with product, engineering, marketing, and partner teams. This is a highly cross-functional role where you'll serve as the technical bridge between prospects evaluating our platform, customers deploying it, and partners extending our reach. You'll build and lead a world-class solution architecture team while delivering solutions that meet complex enterprise security requirements.<h3 class="jobSectionHeader">
About the Role</h3>
We're looking for a rare combination: a security architecture expert who can build and lead teams, architect enterprise solutions, and serve as a trusted technical advisor to our customers' security leaders. This is a player-coach role where you'll split your time between hands-on customer engagement, team building, and technical thought leadership. If you've ever been called a &quot;field CTO&quot; or wished you could combine deep security expertise with the thrill of customer-facing problem solving, this role is for you.<h3 class="jobSectionHeader">
What You Will Do</h3><ul><li>
Serve as the technical voice of our company in strategic customer conversations, from initial discovery through proof-of-concept and deployment</li><li>
Conduct security architecture assessments and design solutions that address complex enterprise requirements</li><li>
Present to CISOs, security architects, and engineering teams with credibility and executive presence</li><li>
Handle technical objections and competitive scenarios with confidence and depth</li><li>
Recruit, hire, and mentor a world-class team of solution architects</li><li>
Partner with Director of Technical Enablement to create technical enablement programs for internal and partner teams</li><li>
Establish best practices for customer engagement, technical discovery, and proof-of-concept delivery</li><li>
Act as the voice of the customer to product and engineering teams, translating field insights into roadmap priorities</li><li>
Publish technical content on GenAI security, MCP architecture, and modern threat landscapes</li><li>
Speak at industry conferences and customer events</li></ul><h3 class="jobSectionHeader">
What Success Looks Like</h3><ul><li>
Become the go-to technical leader for our most strategic customer opportunities</li><li>
Refine and improve SA processes and customer facing interactions, maintain conversion rates from POV to close at 50%</li><li>
Deliver SA enablement and field readiness for new product launches: Endpoint Agent, MCP Gateway</li></ul><h3 class="jobSectionHeader">
What You Bring</h3><ul><li>
10+ years in enterprise security with deep knowledge of security architecture, zero trust, threat modeling, and compliance frameworks</li><li>
Hands-on experience with SaaS security models, API security, and cloud-native architectures</li><li>
Strong understanding of emerging GenAI security challenges: prompt injection, data leakage, model poisoning, and adversarial attacks</li><li>
Familiarity with gateway architectures, proxy technologies, and protocol-level security (MCP/Model Context Protocol experience a major plus)</li><li>
Experience with endpoint security, including agent deployment, telemetry collection, and EDR/XDR concepts, and real-time threat detection</li><li>
Proven track record of closing complex, enterprise-level security deals through technical influence</li><li>
Experience building technical teams from the ground up in startup or high-growth environments</li><li>
Exceptional demo skills and ability to translate technical complexity into business value</li><li>
Experience recruiting, developing, and retaining top technical talent</li><li>
Strong coaching and mentoring skills with a focus on career development</li><li>
Comfortable with the ambiguity and pace of Series A startup life</li></ul><h3 class="jobSectionHeader">
You Might Be a Fit If</h3><ul><li>
You've been called a &quot;field CTO&quot; and loved it</li><li>
You've built technical teams before and know what great looks like</li><li>
You get energized by customer conversations and solving hard technical problems</li><li>
You've navigated competitive deals and won on technical merit</li><li>
You're excited about GenAI security and the opportunity to define a new category</li><li>
You thrive in startup environments where you can shape both product and process</li><li>
You believe the best technical leaders are also great coaches and mentors</li></ul>
Benefits<h3 class="jobSectionHeader">
Why Join Us</h3>
This is not just a job. It is an opportunity to be part of a team that is redefining cybersecurity and AI safety. We believe today's talent is tomorrow's success, and we are committed to creating an environment where you can do the best work of your life.<ul><li>
Competitive compensation and meaningful equity with a direct stake in Harmonic's success</li><li>
Comprehensive benefits including health, dental, vision, and 401k matching</li><li>
A small, passionate team that values transparency, creativity, and learning</li><li>
Thoughtful leadership that cares deeply about growth, impact, and people</li><li>
Annual global offsites</li><li>
The chance to directly shape both our product and our culture as we build a category-defining company</li></ul><h3 class="jobSectionHeader">
Harmonic's Core Values</h3>
Flourish in the Unknown Never Full
We embrace new, unfamiliar situations that require initiative and rapid decision-making. We orient ourselves quickly and deliver results with minimal guidance.
Never Full
We raise our hands, take on challenges, and assist others whenever possible. We hunger for opportunities to learn and do more.
Perfect Harmony
We support one another to create cohesion and unity. We collaborate openly, share feedback honestly, and help everyone produce their best work.</div>

Head of Solution Architecture/Sales Engineering

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community and help us put health first 
</h1>
The Principal Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Principal Solutions Architect provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience.
Role Summary
The Principal Architect for Conversational AI owns the end-to-end technical architecture for enterprise-grade voice and chat experiences&mdash;from NLU/LLM orchestration and dialog policy to integrations, observability, security, and production reliability. You will define standards, reference architectures, and platform patterns that enable multiple product teams to build consistent, safe, scalable conversational journeys across channels.
This role blends hands-on systems design with strategic technical leadership: you&rsquo;ll shape platform direction, guide engineering teams, and ensure solutions meet performance, compliance, and customer experience goals.
Key Responsibilities<ul><li>
Enterprise conversational architecture<ul><li>
Define target-state architecture for conversational AI across voice + chat + messaging.</li><li>
Establish reference patterns for: intent/routing, dialog management, LLM tools/function calling, RAG, and human handoff.</li></ul></li><li>
LLM + NLU orchestration<ul><li>
Design hybrid approaches using NLU (intents/entities) where deterministic behavior is needed and LLMs where flexibility adds value.</li><li>
Build patterns for prompt engineering, tool use, safety rails, grounding, and response evaluation.</li></ul></li></ul><ul><li>
Conversation design meets engineering<ul><li>
Partner with Conversation Designers to translate journeys into scalable dialog systems.</li><li>
Formalize conversation state models, slot-filling strategies, fallbacks, barge-in, and recovery behavior.</li></ul></li><li>
Integrations + enterprise systems<ul><li>
Architect integrations to CRM, scheduling, claims, EHR/EMR, identity, billing, knowledge bases, ticketing, and contact center platforms.</li><li>
Standardize APIs, event-driven flows, caching, and data contracts.</li></ul></li><li>
Platform capability leadership<ul><li>
Own architectural decisions for:<ul><li>
ASR/TTS pipelines (voice)</li><li>
channel adapters</li><li>
session/state persistence</li><li>
policy engines</li><li>
personalization and context</li><li>
experimentation / A/B testing</li></ul></li></ul></li><li>
Reliability, security, compliance<ul><li>
Define guardrails for PHI/PII handling, data retention, encryption, key management, audit logging.</li><li>
Ensure compliance alignment (HIPAA, SOC2, GDPR&mdash;depending on industry).</li><li>
Set SLOs, error budgets, DR patterns, and scalability targets.</li></ul></li><li>
Observability + quality<ul><li>
Implement conversation analytics standards: containment, task completion, deflection, CSAT proxies, latency, hallucination rates, escalation reasons.</li><li>
Establish evaluation frameworks (offline + online), regression testing, and golden conversation sets.</li></ul></li><li>
Technical leadership<ul><li>
Serve as the principal technical advisor across teams.</li><li>
Lead architecture reviews, mentor senior engineers, influence roadmap and investment priorities.</li><li>
Identify build vs buy opportunities and vendor selection criteria.</li></ul></li></ul>
What You&rsquo;ll Build / Own (Deliverables)
 Conversational AI reference architecture (voice + chat)<ul><li>
Platform standards: tool calling, state, memory/context, grounding, safety policy, fallback patterns</li><li>
A reusable conversation runtime framework (or governance model if using vendor platforms)</li><li>
Integration blueprint for core enterprise services</li><li>
Observability &amp; evaluation standard operating model (dashboards, QA pipelines, red-team tests)</li></ul>
Technical Skills (Typical Stack)<ul><li>
Languages: Python, Java, TypeScript/Node, Go (any 1&ndash;2 strong)</li><li>
LLM layer: OpenAI / Azure OpenAI / Anthropic / Bedrock; tool/function calling; RAG patterns</li><li>
NLU/dialog: Dialogflow, Lex, Rasa, Nuance, custom NLU</li><li>
Voice: ASR/TTS services, SIP/telephony concepts, IVR/contact center integrations</li><li>
Infra: Kubernetes, serverless, Terraform, CI/CD, secrets management</li><li>
Data: Redis, Postgres, vector DBs (optional), message bus (Kafka), observability tooling</li><li>
Security: IAM, encryption, audit logging, data classification, tokenization/masking</li></ul><h1 class="jobSectionHeader"> 

Use your skills to make an impact 

</h1>Required Qualifications<ul><li>
10+ years software engineering experience with 3+ years in AI/ML systems or conversational platforms.</li><li>
Proven architecture ownership for distributed systems in production (high availability, scalable, observable).</li><li>
Deep knowledge of at least one:<ul><li>
Contact center / conversational platforms (Genesys, NICE, Twilio, Amazon Connect, Dialogflow, Nuance, etc.)</li><li>
LLM orchestration frameworks/patterns (tool use, RAG, retrieval, safety layers, prompt/versioning)</li></ul></li></ul><ul><li>
Strong experience with:<ul><li>
API design (REST/gRPC), event-driven systems (Kafka/PubSub), and integration patterns</li><li>
Cloud architecture (AWS/Azure/GCP), IaC, CI/CD</li><li>
Data security practices for sensitive data (PII/PHI) and governance controls</li></ul></li><li>
Ability to communicate architecture clearly to executives and engineers (diagrams, decision records, tradeoffs).</li></ul>
Preferred Qualifications<ul><li>
Experience deploying voice systems: ASR/TTS tuning, barge-in, turn-taking, latency optimization.</li><li>
Experience with evaluation &amp; testing for LLM/agent systems:<ul><li>
automated conversation testing, hallucination detection, rubric scoring, red teaming</li></ul></li><li>
Experience in regulated environments (healthcare, finance, insurance, public sector).</li><li>
Familiarity with knowledge graphs, ontology-driven reasoning, or deterministic policy engines.</li><li>
Track record of leading multi-team platforms (enablement, adoption, governance).</li></ul>
Additional Information
Success Metrics (How We&rsquo;ll Know You&rsquo;re Winning)<ul><li>
Reduced time-to-launch for new conversational experiences via reusable patterns</li><li>
Higher containment and task completion with stable CSAT/NPS</li><li>
Lower latency and fewer failure loops / escalations</li><li>
Measurable improvement in reliability (SLO attainment), observability, and incident reduction</li><li>
Consistent governance of prompts/tools/models with safe rollout &amp; rollback practices</li></ul>
Leadership Competencies<ul><li>
Architectural judgment: picks the simplest thing that will work (and scales)</li><li>
Pragmatic AI mindset: knows where LLMs shine and where deterministic logic must own the flow</li><li>
Influences without authority; builds alignment across product, design, security, and ops</li><li>
Mentors and raises the bar across engineering</li></ul>
This role is not a &ldquo;lead developer on one team.&rdquo; It is a cross-domain architecture owner responsible for platform standards and enterprise adoption. 
 
Work-At-Home Requirements<ul><li>
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.</li><li>
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.</li><li>
Satellite and Wireless Internet service is NOT allowed for this role.</li><li>
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li></ul>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$172,200 - $236,900 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 04-23-2026<h1 class="jobSectionHeader"> 

About us 
</h1>
Humana Inc. (NYSE: HUM) is committed to putting health first &ndash; for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Principal Solutions Architect for Conversational AI

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
AWS Specialist Solutions Architects (SSAs) are technologists with expert level domain-specific knowledge. They can solve our customer&rsquo;s most complex problems and scale their knowledge throughout our global sales organization. Most importantly, they form the bridge between our customers and product teams, bringing first hand customer experience into our product roadmaps and feature development plans. 
 
Key job responsibilities 
We are looking for a strong Solutions Architect with deep expertise in agentic AI systems to enable new capabilities for our customers deploying Agentic AI workloads on AWS. This is not a traditional GenAI role&mdash;you will own the GTM strategy for the next wave of agent capabilities where AI moves from answering questions to taking action: persistent memory, dynamic user profiles and personalization, research agents, agentic AI evaluation, and responsible AI guardrails&mdash;capabilities that move agents from demos to enterprise-grade production systems. We are looking for someone who has built and shipped production-ready agentic AI systems, not just prototypes, and understands the hard architectural choices required to close the gap between demo and deployment at scale. You will interact with customers directly to understand their hardest business problems, help them architect and implement scalable agentic solutions (often via proof-of-concepts), and feed those field insights back to shape the product features that developers will build on. Working with account teams, research scientists, and product teams, you'll drive agent implementations, define new solution patterns, and create new solutions. 
 
We are part of the Worldwide Specialist Organization at AWS, a team of customer-obsessed architects and technical business leaders. We work backwards from our customer's most business-critical problems to build global go-to-market plans and scale innovations across industries and domains. 
 
About the team 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
Why AWS? 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
Inclusive Team Culture 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
Mentorship &amp; Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>10+ years of IT development or implementation/consulting in the software or Internet industries experience</li><li>8+ years of specific technology domain areas (e.g. AI/ML, software development, cloud computing, data &amp; analytics, systems engineering) experience</li><li>1+ years of design, implementation, or consulting in agentic AI, multi-agent systems, or LLM-based application architectures experience</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience building, deploying or supporting production-ready AI systems with persistent memory, user personalization, or agent orchestration at enterprise scale</li><li>Experience with responsible AI frameworks, guardrail architectures, and safety patterns for agent systems operating in regulated industries (e.g. financial services, healthcare, energy, public sector)</li><li>Experience designing and operationalizing evaluation frameworks for AI systems&mdash;including benchmark design, human-in-the-loop assessment, and production monitoring</li><li>Experience building and deploying production-ready AI systems with persistent memory, user personalization, or agent orchestration at enterprise scale</li><li>Hands-on experience with foundation models, agent frameworks, tool-use patterns, retrieval-augmented generation, and evaluation methodologies for agentic AI systems</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually 
USA, CA, Sunnyvale - 176,600.00 - 239,000.00 USD annually 
USA, DC, Washington Dc - 153,600.00 - 207,800.00 USD annually 
USA, NY, New York - 169,000.00 - 228,600.00 USD annually 
USA, TX, Austin - 153,600.00 - 207,800.00 USD annually 
USA, TX, Houston - 153,600.00 - 207,800.00 USD annually 
USA, WA, Bellevue - 153,600.00 - 207,800.00 USD annually 
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually</div>

Worldwide Specialist Solutions Architect - AgenticAI, Data & AI GTM

JazzCash

<div>
 
 
 Title:
 
 Expert Solution Design
 
 
 Grade Level:
 
 L2
 
 
 Location:
 
 Islamabad
 
 
 Last Date to Apply
 
 : 16th March 2026
 
 
 
 
 What is Expert Solution Design?
 
 
 
 In this role you will work with stakeholders to formulate a requirement document and give your technical input regarding the feasibility of an idea. Once the requirement document is up to date and approved, your role will take this idea to the drawing board and translate that idea into a reality. You will be expected to collaborate with internal as well as external stakeholders to analyze and deliver the end-product. Moreover, the Solution finalization with all relevant teams like product, architecture and Development team will be done by you.
 
 
 &nbsp;
 
 
 The role reports directly to the Manager Solution Design Team.
 
 
 &nbsp;
 
 
 
 What does Expert Solution Design do?
 
 
 
 &nbsp;
 
 
 &bull; Manage JAZZCASH products -Product lifecycle from ideation to feature roll outs. Selects correct design concepts and fundamental technology used for new products or improvement for existing ones
 
 
 &bull; Plans and formulates aspects of research and development proposals such as objective or purpose of project, applications that can be utilized from findings, costs of project, and equipment and human resource requirements
 
 
 &bull; Manage diverse set of stakeholders and lead cross functional teams responsible for end to end product deliveries
 
 
 &bull; Should be aware of DFS offerings and services and understand the needs of a telco/digital/ DFS user to deliver effective solutions
 
 
 &bull; Supplement the product go-to-market plans. Ensuring a timely delivery of projects in collaboration with other departments
 
 
 &bull; Lead the ideation, technical development, and launch of innovative digital products in the DFS domain
 
 
 &bull; Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
 
 
 &bull; Define and analyze metrics that inform the success of products
 
 
 &bull; Understand the overall strategic and competitive position and deliver products that are recognized best in the industry
 
 
 &bull; Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
 
 
 &bull; Experience in requirement gathering, analysis, change management, quality assurance and testing of products
 
 
 &bull; Process development and implementation for each product
 
 
 &bull; Learn and implement Branchless Banking Platform configurations
 
 
 &bull; Conducting SIT's and UAT cycles for internal / external stake holders
 
 
 
 
 JazzCash is an equal opportunity employer. We celebrate, support, and thrive on diversity and&nbsp; are committed to creating an inclusive environment for all employees.
 
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 
 Requirements
 
 
 
 
 
 What are we looking for and what does it require to be Expert Solution Design?
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2 - 5 years of relevant experience
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum Bachelor's degree in Computer Science or equivalent
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product Management
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advance communication/ negotiation skills for managing cross-functional projects.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work under pressure
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to meet strict deadlines
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Team player
 
 
 
 
 Benefits
 
 
 
 
 
 Why Join JazzCash?
 
 
 
 As one of the largest digital financial services providers in Pakistan, our objective is to continue to change the lives of our 57 million customers for the better.
 
 
 Recognized&nbsp;as one of the leading employers in the country, JazzCash epitomizes the philosophy that each JazzCash&nbsp;employee is passionately living a better life every day, inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer obsession.
 
 
 This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Expert Solution Design

Zong CMPak Ltd

<div>
 
 Job Purpose:
 
 <ul>
 <li>
 Own the regional
 
 presales, insales and project delivery for enterprise and government opportunities related to DICT, Solutions &amp; Cloud. Co Own Regional Revenue &amp; Solutions targets.
 
 Turn customer needs into clear solution outlines and compliant proposals, then drive a clean handover and on-schedule delivery with NOMC/Engineering/Cloud Business Center&mdash;ensuring customer acceptance and billing start on time. Build a reusable solutions library and continuously improve win rate, cycle time, and delivery quality
 </li>
 </ul>
 
 Job Responsibilities:
 
 
 
 Opportunity Qualification &amp; Pursuit Setup:
 
 
 <ul>
 <li>
 Partner with Regional Sales &amp; Services to qualify opportunities, set pursuit plans and bid timelines, and align to the industry play for each account
 </li>
 <li>
 Lead customer discovery and produce the solution outline; coordinate detailed architecture, BoQ/BoM, and SoW with HQ DC &ndash; Solutions Pre Sales &amp; Project Management and Solution Architecture &amp; Design (and Cloud where applicable)
 </li>
 </ul>
 
 
 Presales Execution &amp; Bid Management:
 
 
 <ul>
 <li>
 Own presales activities: demos, PoCs, site surveys, partner quotations, and clear documentation of assumptions/risks
 </li>
 <li>
 Build technical write-ups and pricing inputs; submit accurate, on-time proposals that meet approval rules and margin guardrails
 </li>
 <li>
 Coordinate internal approvals with Products, Finance, Legal, and Credit/Contracts to ensure proposals are compliant and executable
 </li>
 </ul>
 
 
 Contract Coordination &amp; Clean Handover:
 
 
 <ul>
 <li>
 Drive contract coordination so executed terms match the agreed scope, SLAs, acceptance criteria, milestones, and billing triggers
 </li>
 <li>
 Prepare the handover pack (design pack, acceptance criteria, project plan, risk log, partner roles) for NOMC/Engineering and confirm readiness
 </li>
 </ul>
 
 
 In-Sale Project Coordination &amp; Delivery Support:
 
 
 <ul>
 <li>
 After contract, lead project kick-off; track milestones, issues, and changes; keep the customer and Account Manager aligned
 </li>
 <li>
 Work with NOMC/Engineering/IT to ensure quality delivery to the agreed plan; escalate blockers early with crisp status and recovery actions
 </li>
 <li>
 Secure customer acceptance and documentation for billing start evidence; close out lessons learned
 </li>
 </ul>
 
 
 Knowledge &amp; Continuous Improvement:
 
 
 <ul>
 <li>
 Maintain a regional solutions library (reference designs, templates, checklists) and ensure teams use approved standards
 </li>
 <li>
 Capture win/loss and price-to-win insights; feed improvements to HQ DC and Product Owners
 </li>
 <li>
 Coach presales and PM teams on proposal quality, scope control, and stakeholder management
 </li>
 </ul>
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 Education:
 
 <ul>
 <li>
 In principle have a minimum of Bachelors Degree or above
 </li>
 </ul>
 
 Work Experience:
 
 <ul>
 <li>
 Minimum Experience: 4 yrs. or Above
 </li>
 </ul>
</div>

Regional Head Solutions & Delivery Center -Central

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