child and family services case manager

Child & Family Support Services

<div>Child &amp; Family Support Services (CFSS) is accepting applications for Full-time Case Manager in Yavapai County. 
The Case Manager position is perfect for a determined, experienced behavioral health technician (BHT), social worker or behavioral health professional looking for an exciting and rewarding career opportunity working with young adults and their families to be the primary point of contact in the coordination of comprehensive healthcare. This is not a supervisory position. Majority of time is spent in homes and the community rather than in an office setting. 
Case Manager Job Responsibilities:<ul><li>
Providing ongoing case management; coordinating behavioral health services, medical care, education, placement, finances, and socialization services to children and families with intense/complex needs.</li><li>
Collaborating with the family and team members to create support plans that accurately capture the strengths, needs and culture of the family.</li><li>
Facilitating Child and Family Team meetings; establishing an agenda, setting and maintaining a strength based meeting environment, staying within timeframes, giving all team participants the opportunity to contribute, holding people accountable for their commitments and the ability to assist a team in developing a consensus for children and families.</li><li>
Assisting young people and families in securing needed community resources and linkages to other services. Helping families to identify natural and informal supports.</li><li>
Service delivery can be inclusive of skills training and family support.</li><li>
Interacting professionally with other stakeholders: Division of Child Safety (DCS), Division of Developmental Disabilities (DDD), juvenile probation, Direct Service Providers (DSP), etc.</li><li>
Performing other duties related to the position</li></ul> 
This position requires afternoon, evening, and weekend work. Adaptability in scheduling, driving throughout the county and working within the homes and communities of the families we support is required. 
Case Manager Education/Experience Needed:<ul><li>
High school diploma or GED.</li><li>
Must be BHT with two (2) years of related behavioral health work experience, or a related bachelor&rsquo;s degree (preferred but not required).</li></ul>
Case Manager Requirements:<ul><li>
Must be 21 years or older</li><li>
Valid Arizona Driver's License with an acceptable 39 month driving record</li><li>
Reliable transportation, including proof of Insurance</li><li>
Candidates are required to submit a negative drug test</li><li>
Obtain an Arizona DPS Level One Fingerprint Clearance Card</li><li>
Complete Adult, Child, and Infant CPR and First Aid training</li></ul> 
Compensation: DOE 
We offer a full benefits package to all full-time employees, including:<ul><li>
Medical insurance</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
Life and disability insurance</li><li>
401(k) contribution match</li><li>
Paid time off and sick time</li><li>
Paid holidays</li><li>
Mileage reimbursement</li></ul>
CFSS was founded in 2003. Our mission is to prevent out-of-home care and support youth in achieving success within their homes and communities. We believe in the power of collaboration, compassion, and community. We&rsquo;re dedicated to providing outpatient behavioral health services that help children, youth, and young adults thrive. When you work with us, you become part of a mission-driven organization that values your skills, passion, and commitment to making a difference..
Please visit www.cfss.com for more information. 
*** Relevant experience may include jobs and positions like:<ul><li>
Behavioral Coach</li><li>
Behavioral Health Technician</li><li>
Case Aide</li><li>
Visitation Facilitator</li><li>
Community-based Specialist</li><li>
Family Support Worker</li><li>
Group Home Technician</li><li>
In-home Support</li><li>
Life Coach</li><li>
Mentor</li><li>
Care Coordinator</li><li>
Case Manager</li></ul> 
#IND16</div>

Case Manager

Compassionate Care

Job Summary Compassionate Care Inc. is seeking a Case Manager Supervisor/Therapist to provide clinical leadership and supervision for staff delivering behavioral health and family support services to children and families involved with the Tennessee Department of Children&rsquo;s Services.The Case Manager Supervisor/Therapist ensures services are delivered in accordance with DCS guidelines, agency policies, and evidence-based practices. This role provides supervision, case oversight, and program leadership to support Youths/families in achieving safety, stability, and long-term success.The ideal candidate must be a professional with strong leadership skills and experience in child welfare, family preservation, and therapy services.Key ResponsibilitiesClinical Supervision<ul><li>Provide weekly supervision to Case Managers and family support staff.</li><li>Review and approve clinical assessments, treatment plans, and progress documentation.</li><li>Ensure services align with DCS contract requirements and best practices.</li><li>Provide guidance on complex cases, crisis intervention, and safety planning.</li></ul>Case Management Oversight<ul><li>Monitor all assigned cases to ensure timely service delivery and youth progress.</li><li>Participate in Child and Family Team Meetings (CFTMs), case staffing, and court proceedings when required.</li><li>Coordinate care with DCS case managers, foster parents, schools, and other providers.</li><li>Ensure appropriate documentation and service completion.</li></ul>Staff Leadership and Development<ul><li>Supervise, coach, and mentor Case Managers staff and support staff.</li><li>Conduct staff evaluations and performance reviews.</li><li>Assist with training new team members.</li><li>Promote a supportive, ethical, and trauma-informed work culture.</li></ul>Compliance and Quality Assurance<ul><li>Ensure all clinical documentation meets DCS, state, and agency standards.</li><li>Monitor compliance with program policies and timelines.</li><li>Support internal Quality Assurance, quality improvement initiatives, and accreditation requirements.</li><li>Maintain confidentiality in accordance with HIPAA and agency policies.</li></ul>Community Collaboration<ul><li>Maintain collaborative relationships with:</li><li>DCS case managers</li><li>Schools and educational systems</li><li>Mental health providers and medical providers</li><li>Community agencies</li><li>Serve as a primary liaison between Compassionate Care Inc. and DCS partners.</li><li>Attend Providers meetings.</li><li>Minimum Qualifications</li></ul>Education<ul><li>Master&rsquo;s Degree in one of the following:</li><li>Social Work</li><li>Counseling</li></ul>Licensure (Preferred or Required)One of the following Tennessee licenses preferred:<ul><li>Licensed Clinical Social Worker (LCSW)</li><li>Licensed Professional Counselor (LPC-MHSP)</li></ul>Experience<ul><li>Minimum 3&ndash;5 years experience in:</li><li>Behavioral health</li><li>Child welfare</li><li>Family preservation services</li><li>Experience working with the Tennessee Department of Children&rsquo;s Services preferred.</li><li>Prior supervisory experience strongly preferred.</li></ul>Required Skills and Competencies<ul><li>Strong leadership and team management skills</li><li>Expertise in trauma-informed care</li><li>Knowledge of child welfare systems and DCS policies</li><li>Excellent documentation and compliance skills</li><li>Crisis intervention, conflict resolution and delegation</li><li>Strong communication and relationship-building abilities</li><li>Ability to manage multiple cases and staff effectively</li></ul>Work Environment<ul><li>Combination of office, community, and home-based service delivery</li><li>Occasional travel required to meet with families and community partners</li><li>Participation in on-call or crisis response rotation may be required</li></ul>Compensation &amp; Benefits (Example)Compassionate Care Inc. offers a competitive compensation and benefits package including:<ul><li>Competitive salary based on experience</li><li>Health, dental, and vision insurance</li><li>Paid time off and holidays</li><li>Mileage reimbursement for work-related travel</li><li>Professional development and training opportunities</li><li>Support for clinical licensure supervision (if applicable)</li></ul>Mission AlignmentAt Compassionate Care Inc., we are committed to providing high-quality, compassionate, and family-centered services that strengthen families and support the safety and well-being of children in our communities.Our team works collaboratively with families and the Tennessee Department of Children&rsquo;s Services to create lasting positive outcomes.Benefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Mileage reimbursement</li><li>Paid time off</li><li>Professional development assistance</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Case Manager Supervisor

Hands On Services Of Indiana INC

Job OverviewIndependent Contractor Case Manager is responsible for coordinating and overseeing services for children and families involved with the Department of Child Services (DCS). This role focuses on ensuring the safety, stability, and well-being of youth by developing, implementing, and monitoring individualized service plans in collaboration with families, caregivers, and community partners.Case Managers serve as a key point of contact between DCS, service providers, and families, working to support positive outcomes through advocacy, resource connection, and consistent case monitoring.Responsibilities<ul><li>Collaborate with DCS Family Case Managers (FCMs) to understand case goals, court orders, and service standards expectations</li><li>Develop and implement individualized service plans that align with DCS permanency goals</li><li>Provide ongoing case management, including regular check-ins with youth, caregivers, parents, relatives and service providers</li><li>Monitor client progress and adjust services as needed to ensure goal achievement</li><li>Document all services, interactions, and progress notes in a timely and accurate manner</li><li>Support caregivers with trauma-informed strategies, behavior management, and resource navigation</li><li>Advocate for client needs in team meetings, case reviews, and court-related discussions</li><li>Coordinate referrals to community resources such as counseling, education support, and life skills programs</li><li>Ensure compliance with DCS service standards, policies, state regulations, and agency standards</li><li>Participate in case staffing, Child and Family Team Meetings (CFTMs), and other required meetings</li></ul>Requirements<ul><li>Bachelor&rsquo;s or Master&rsquo;s Degree, or</li><li>High School Diploma, GED, or Associate&rsquo;s Degree with four (4) or more years of full-time casework experience focused on child protection and care</li><li>Valid Indiana Driver&rsquo;s License in good standing</li><li>Vehicle</li><li>Able to Pass all background checks</li><li>Able to work evening hours</li></ul>If the Direct Worker possesses an Associate Degree, High School Diploma, or GED, they must also have: At least 4 years full time employment experience providing direct casework services to children &amp; families that includes providing services to families that need assistance in the protection and care of their childrenPay: $30.00 - $50.00 per hourWork Location: Hybrid remote in Fort Wayne, IN 46804

State of Tennessee

<div>Job Information
<h3 class="jobSectionHeader">State of Tennessee Job Information</h3><div><div><div>
Opening Date/Time</div><div> 05/08/2026 12:00AM Central Time</div></div> 
<div><div>
Closing Date/Time</div><div> 05/14/2026 11:59PM Central Time</div></div> 
<div><div>
Salary (Monthly)</div><div> $4,178.00 - $6,245.00</div></div> 
<div><div>
Salary (Annually)</div><div> $50,136.00 - $74,940.00</div></div> 
<div><div>
Job Type</div><div> Full-Time</div></div> 
<div><div>
City, State Location</div><div> Waynesboro, TN</div></div> 
<div><div>
Department</div><div> Children's Services</div></div></div> 
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CASE MANAGERS-CHILD SAFETY, PERRY COUNTY 
 
A Motor Vehicle Records screening will be conducted prior to employment. 
 
This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to two years of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.
Necessary Special Qualifications: Applicants for this class must:<ul><li>
Must be at least twenty-one (21) years of age on the date of application;</li><li>
Be a citizen of the United States;</li><li>
Possess a valid driver's license prior to and during employment;</li><li>
Have a good moral character, as determined by investigation;</li><li>
Complete a criminal history disclosure form in a manner approved by the appointing authority;
</li><li>Have no conviction for a felony;</li><li>
Agree to release all records involving their criminal history to the appointment authority;</li><li>
Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;</li><li>
Submit to and pass a pre-employment screening test for use of illegal drugs.</li></ul>
Overview
This classification is responsible for professional case management work of considerable difficulty and lead work of routine difficulty; and performs related work as required. This is the lead level class in the DCS Case Manager job series. An employee in this class is responsible for leading and training subordinates in the performance of case management work for children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2* in that an incumbent of the latter performs working level case management work. This class differs from DCS Case Manager 4 in that an incumbent of the latter performs supervisory work over an entire case management team or single/small in an institutional setting.
Responsibilities
<ul><li>Serves as a mentor for less-experienced case management staff by providing guidance and suggestions for difficult/multi-faceted cases. Participates in multi-disciplinary teams including Child Protective Services Investigative Team, Foster Care Review Board, Community Advisory Board, in order to gain a global perspective about case planning decisions.
</li><li>Determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, determines the need for a safety plan, makes recommendations regarding permanency and/or termination of parental rights, monitors adoptive and foster families, recruits foster parents, conducts home visits, and coordinates/observes visitation.</li><li>
Maintains documentation for case files and other required documentation. Prepares for, participates and testifies in court proceedings.</li><li>
Conducts interviews with alleged child victims, individuals reporting alleged abuse or child neglect, child's family, and collateral contacts; gathers required information such as school records, demographic information, medical exam/psychological information, etc., identifies supports for children and families, administers client drug screens; and conducts required assessments/assessments of home. Conducts face-to-face visits with children, resource families, providers, kinship homes, and other relevant entities.</li><li>
Works flexible hours including weekends, holidays, and after hours. Schedules appointments, meetings, visitation with children on caseload. Transports children to various appointments safely, assists children in preparing for placement, and sitting with children who are awaiting placement.</li><li>
Communicates effectively and timely with others, engages with children and families to build trustful relationships, encourages clients to overcome barriers and achieve permanency, explains parental rights and other relevant documents to families, responds timely to families, providers, co-workers and supervision.</li><li>
Convenes and identifies members for Child and Family Team Meetings to work collaboratively with all Child and Family Team Meeting participants. Develops action steps and goals to be accomplished by the Team.</li><li>
Works within communities by making referrals to service providers on behalf of clients; collaborates with law enforcement officials and multi-disciplinary teams; trains foster parents, adoptive parents and community.
</li></ul>Competencies (KSA's)
Competencies:<ul><li>
Decision Quality</li><li>
Action Oriented
</li><li>Customer Focus</li><li>
Manages Conflict
</li><li>Communicates Effectively</li></ul>
Knowledge:<ul><li>
Clerical</li><li>
Customer and Personal Service</li></ul>
Skills:<ul><li>
Time Management
</li><li>Active Learning and Listening</li><li>
Complex Problem Solving
</li></ul>Abilities:<ul><li>
Written Comprehension</li><li>
Deductive Reasoning</li><li>
Inductive Reasoning
</li></ul>Tools &amp; Equipment
<ul><li>Electronic Devices</li><li>
Computers</li><li>
Motor Vehicles</li></ul>
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:<ul><li>
A valid driver's license</li><li>
For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.</li></ul>
Please include your Driver's License Information under the Licenses and Certifications section of your application.
**Agencies may allow an exception based on other factors.</div>

DCS CASE MANAGER 3 - 05082026-77436

Lutheran Services Florida

<div>Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others.

Purpose &amp; Impact:

The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency&rsquo;s core values.

Essential Functions:
<ul>
<li>Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing.</li>
<li>Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child.</li>
<li>Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced.</li>
<li>Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the electronic case file in chronological order, by subject, in accordance with the standardized case file format guidelines.</li>
<li>Submit service requests to the lead agency and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN.</li>
<li>Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary.</li>
<li>Arrange for, attend, and participate in individual case staffings as necessary. Complete all required staffing and application packets.</li>
<li>Conduct initial and/or ongoing child safety and family functioning assessments as required. Prepare initial and on-going safety plans as necessary.</li>
<li>Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk.</li>
<li>Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members.</li>
<li>Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective care-givers as needed. Plan and facilitate parental and sibling visits as needed and appropriate.</li>
<li>Transport children as needed.</li>
<li>Provide direct supervision of children awaiting placement.</li>
<li>Ensure that all Independent Living functions are completed as required</li>
<li>Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor.</li>
<li>Function as agency on-call Case Manager as scheduled.</li>
<li>Organize, prioritize and complete all work assignments by the established deadlines.</li>
</ul>
All duties are performed in accordance with the following standards:
<ul>
<li>Courtesy: Treat customers, the public and staff with courtesy, respect and dignity and presents a positive public image.</li>
<li>Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work.</li>
<li>Team Work: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization.</li>
<li>Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area.</li>
<li>Training: Attend and successfully complete all mandated training courses to obtain and maintain child welfare certification requirements and LSF training requirements.</li>
<li>Confidentiality: Adhere to all confidentiality rules.</li>
<li>On-Call: Perform on-call responsibilities as assigned. Carry an active cell-phone at all times during regularly scheduled work hours and during on call hours. Immediately respond to all calls.</li>
</ul>
Other Functions:

Perform other related duties and special assignments as required.

Physical Requirements:
<ul>
<li>Must have a high level of energy, be adaptable to irregular hours, be flexible to rotate on-call as needed, be able to travel as needed.</li>
<li>Valid driver&rsquo;s license and appropriate auto liability insurance ($10,000/$20,000) required.</li>
</ul>
Education:

Must possess a Bachelor&rsquo;s degree in a Human Services field. Degree in Social Work preferred.

Experience:
<ul>
<li>Must have a minimum of one year of relevant experience working with children.</li>
<li>Must obtain child welfare certification within one year of hire date.</li>
</ul>
Skills:
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Familiarity with and ability to use Microsoft Office programs Word and Excel.</li>
<li>Ability to type 45 words per minute.</li>
<li>Ability to drive both locally and throughout the state in connection with the duties of this position.</li>
<li>To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children.</li>
</ul>
Other:

Must demonstrate sensitivity to our service population&rsquo;s cultural and socioeconomic characteristics and needs.

Principal Accountabilities:
<ul>
<li>Reports directly to and follows directives of Case Management Supervisor.</li>
<li>Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff.</li>
<li>Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary.</li>
<li>Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans.</li>
</ul>
Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package including:
<ul>
<li>Medical, Dental and Vision</li>
<li>Telehealth (24/7 online access to Doctors)</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employer paid life insurance (1X salary)</li>
<li>13 paid holidays + 1 floating holiday</li>
<li>Generous PTO policy (starting at 16 working days a year)</li>
<li><ul><li>Note: Head Start employees paid time off and holiday schedule may differ</li>
</ul></li><li>403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement</li>
<li>Tuition reimbursement</li>
</ul>
LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: https://info.flclearinghouse.com</div>

Child Welfare Case Manager (10111)

<div>Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for talented Child Welfare Case Managers who want to make an impact in the lives of others.

The schedule for this role is flexible, Monday through Friday and on call!

Purpose &amp; Impact:

The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency&rsquo;s core values.

Essential Functions:
<ul>
<li>Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing.</li>
<li>Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child.</li>
<li>Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced.</li>
<li>Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format.</li>
<li>Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN.</li>
<li>Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary.</li>
<li>Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets.</li>
<li>Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. 
Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk.</li>
<li>Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members.</li>
<li>Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate.</li>
<li>Personal vehicle utilized to transport children as needed.</li>
<li>Ensure that all Independent Living functions are completed as required.</li>
<li>Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor.</li>
<li>Function as agency on-call Case Manager as scheduled.</li>
<li>Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff.</li>
<li>Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary.</li>
<li>Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans.</li>
<li>Organize, prioritize and complete all work assignments by the established deadlines. 
All duties are performed in accordance with the following standards: 
Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image.</li>
<li>Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work.</li>
<li>Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization.</li>
<li>Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area.</li>
<li>Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager.</li>
<li>Confidentiality: Adhere to all confidentiality rules.</li>
</ul>
Physical Requirements:
<ul>
<li>Valid Florida Driver&rsquo;s License and Insurance</li>
<li>Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences.</li>
<li>Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes.</li>
<li>Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed.</li>
<li>Certified First Aid/CPR, and crisis intervention.</li>
</ul>
Education/Experience
<ul>
<li>Must have a minimum of one year of relevant experience and certified or become certified within one year.</li>
<li>Must possess a Bachelor&rsquo;s degree in a Human Services field. Degree in Social Work preferred.</li>
</ul>
Skills/Abilities:
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Familiarity with and ability to use Microsoft Office programs Word and Excel.</li>
<li>Ability to drive both locally and throughout the state in connection with the duties of this position.</li>
<li>To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children.</li>
<li>Must demonstrate sensitivity to our service population&rsquo;s cultural and socioeconomic characteristics and needs.</li>
</ul>
Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package including:
<ul>
<li>Medical, Dental and Vision</li>
<li>Telehealth (24/7 online access to Doctors)</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employer paid life insurance (1X salary)</li>
<li>13 paid holidays + 1 floating holiday</li>
<li>Generous PTO policy (starting at 16 working days a year)</li>
<li><ul><li>Note: Head Start employees paid time off and holiday schedule may differ</li>
</ul></li><li>403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement</li>
<li>Tuition reimbursement</li>
</ul>
LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: https://info.flclearinghouse.com</div>

<div>Job Information
<h3 class="jobSectionHeader">State of Tennessee Job Information</h3><div><div><div>
Opening Date/Time</div><div> 05/08/2026 12:00AM Central Time</div></div> 
<div><div>
Closing Date/Time</div><div> 05/14/2026 11:59PM Central Time</div></div> 
<div><div>
Salary (Monthly)</div><div> $4,178.00 - $6,245.00</div></div> 
<div><div>
Salary (Annually)</div><div> $50,136.00 - $74,940.00</div></div> 
<div><div>
Job Type</div><div> Full-Time</div></div> 
<div><div>
City, State Location</div><div> Ashland City, TN</div></div> 
<div><div>
Department</div><div> Children's Services</div></div></div> 
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CASE MANAGERS-CHILD SAFETY, CHEATHAM COUNTY 
 
A Motor Vehicle Records screening will be conducted prior to employment. 
 
This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to two years of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination. 
Necessary Special Qualifications: Applicants for this class must:<ul><li>
Must be at least twenty-one (21) years of age on the date of application;</li><li>
Be a citizen of the United States;</li><li>
Possess a valid driver's license prior to and during employment;</li><li>
Have a good moral character, as determined by investigation;</li><li>
Complete a criminal history disclosure form in a manner approved by the appointing authority;
</li><li>Have no conviction for a felony;</li><li>
Agree to release all records involving their criminal history to the appointment authority;</li><li>
Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;</li><li>
Submit to and pass a pre-employment screening test for use of illegal drugs.</li></ul>
Overview
This classification is responsible for professional case management work of considerable difficulty and lead work of routine difficulty; and performs related work as required. This is the lead level class in the DCS Case Manager job series. An employee in this class is responsible for leading and training subordinates in the performance of case management work for children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2* in that an incumbent of the latter performs working level case management work. This class differs from DCS Case Manager 4 in that an incumbent of the latter performs supervisory work over an entire case management team or single/small in an institutional setting.
Responsibilities
<ul><li>Serves as a mentor for less-experienced case management staff by providing guidance and suggestions for difficult/multi-faceted cases. Participates in multi-disciplinary teams including Child Protective Services Investigative Team, Foster Care Review Board, Community Advisory Board, in order to gain a global perspective about case planning decisions.
</li><li>Determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, determines the need for a safety plan, makes recommendations regarding permanency and/or termination of parental rights, monitors adoptive and foster families, recruits foster parents, conducts home visits, and coordinates/observes visitation.</li><li>
Maintains documentation for case files and other required documentation. Prepares for, participates and testifies in court proceedings.</li><li>
Conducts interviews with alleged child victims, individuals reporting alleged abuse or child neglect, child's family, and collateral contacts; gathers required information such as school records, demographic information, medical exam/psychological information, etc., identifies supports for children and families, administers client drug screens; and conducts required assessments/assessments of home. Conducts face-to-face visits with children, resource families, providers, kinship homes, and other relevant entities.</li><li>
Works flexible hours including weekends, holidays, and after hours. Schedules appointments, meetings, visitation with children on caseload. Transports children to various appointments safely, assists children in preparing for placement, and sitting with children who are awaiting placement.</li><li>
Communicates effectively and timely with others, engages with children and families to build trustful relationships, encourages clients to overcome barriers and achieve permanency, explains parental rights and other relevant documents to families, responds timely to families, providers, co-workers and supervision.</li><li>
Convenes and identifies members for Child and Family Team Meetings to work collaboratively with all Child and Family Team Meeting participants. Develops action steps and goals to be accomplished by the Team.</li><li>
Works within communities by making referrals to service providers on behalf of clients; collaborates with law enforcement officials and multi-disciplinary teams; trains foster parents, adoptive parents and community.
</li></ul>Competencies (KSA's)
Competencies:<ul><li>
Decision Quality</li><li>
Action Oriented
</li><li>Customer Focus</li><li>
Manages Conflict
</li><li>Communicates Effectively</li></ul>
Knowledge:<ul><li>
Clerical</li><li>
Customer and Personal Service</li></ul>
Skills:<ul><li>
Time Management
</li><li>Active Learning and Listening</li><li>
Complex Problem Solving
</li></ul>Abilities:<ul><li>
Written Comprehension</li><li>
Deductive Reasoning</li><li>
Inductive Reasoning
</li></ul>Tools &amp; Equipment
<ul><li>Electronic Devices</li><li>
Computers</li><li>
Motor Vehicles</li></ul>
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:<ul><li>
A valid driver's license</li><li>
For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.</li></ul>
Please include your Driver's License Information under the Licenses and Certifications section of your application.
**Agencies may allow an exception based on other factors.</div>

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