child protective services case manager

State of Tennessee

<div><p><b>Job Information</b>
</p><h3 class="jobSectionHeader"><b>State of Tennessee Job Information</b></h3><p><div><div><div>
Opening Date/Time</div><div> 03/17/2026 12:00AM Central Time</div></div><br>
<div><div>
Closing Date/Time</div><div> 03/23/2026 11:59PM Central Time</div></div><br>
<div><div>
Salary (Monthly)</div><div> $4,178.00 - $5,212.00</div></div><br>
<div><div>
Salary (Annually)</div><div> $50,136.00 - $62,544.00</div></div><br>
<div><div>
Job Type</div><div> Full-Time</div></div><br>
<div><div>
City, State Location</div><div><p>
Cookeville, TN</p><p>
Chattanooga, TN</p><p>
McMinnville, TN</p><p>
Cleveland, TN</p></div></div><div><div><br>
Department</div><div> Children's Services</div></div></div></p><p><b><br>
LOCATION OF (4) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, BRADLEY COUNTY, PUTNAM COUNTY, HAMILTON COUNTY</b><br>
<br>
<b>This is a DCS Case Manager 3 position for the Drug Team in the Statewide Child Investigative and Referral Unit. There are four vacancies available across the TN Valley Region.</b><br>
<br>
<b>This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.</b></p><p><b>
Qualifications</b>
</p><p><b>Education and Experience:</b> Graduation from an accredited college or university with a bachelor's degree and experience equivalent to two years of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.</p><p><b>
Necessary Special Qualifications:</b> <i>Applicants for this class must:</i></p><ul><li>
Must be at least twenty-one (21) years of age on the date of application;</li><li>
Be a citizen of the United States;</li><li>
Possess a valid driver's license prior to and during employment;</li><li>
Have a good moral character, as determined by investigation;</li><li>
Complete a criminal history disclosure form in a manner approved by the appointing authority;
</li><li>Have no conviction for a felony;</li><li>
Agree to release all records involving their criminal history to the appointment authority;</li><li>
Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;</li><li>
Submit to and pass a pre-employment screening test for use of illegal drugs.</li></ul><p><b>
Overview</b>
</p><p>This classification is responsible for professional case management work of considerable difficulty and lead work of routine difficulty; and performs related work as required. This is the lead level class in the DCS Case Manager job series. An employee in this class is responsible for leading and training subordinates in the performance of case management work for children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2* in that an incumbent of the latter performs working level case management work. This class differs from DCS Case Manager 4 in that an incumbent of the latter performs supervisory work over an entire case management team or single/small in an institutional setting.</p><p><b>
Responsibilities</b>
</p><ul><li>Serves as a mentor for less-experienced case management staff by providing guidance and suggestions for difficult/multi-faceted cases. Participates in multi-disciplinary teams including Child Protective Services Investigative Team, Foster Care Review Board, Community Advisory Board, in order to gain a global perspective about case planning decisions.
</li><li>Determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, determines the need for a safety plan, makes recommendations regarding permanency and/or termination of parental rights, monitors adoptive and foster families, recruits foster parents, conducts home visits, and coordinates/observes visitation.</li><li>
Maintains documentation for case files and other required documentation. Prepares for, participates and testifies in court proceedings.</li><li>
Conducts interviews with alleged child victims, individuals reporting alleged abuse or child neglect, child's family, and collateral contacts; gathers required information such as school records, demographic information, medical exam/psychological information, etc., identifies supports for children and families, administers client drug screens; and conducts required assessments/assessments of home. Conducts face-to-face visits with children, resource families, providers, kinship homes, and other relevant entities.</li><li>
Works flexible hours including weekends, holidays, and after hours. Schedules appointments, meetings, visitation with children on caseload. Transports children to various appointments safely, assists children in preparing for placement, and sitting with children who are awaiting placement.</li><li>
Communicates effectively and timely with others, engages with children and families to build trustful relationships, encourages clients to overcome barriers and achieve permanency, explains parental rights and other relevant documents to families, responds timely to families, providers, co-workers and supervision.</li><li>
Convenes and identifies members for Child and Family Team Meetings to work collaboratively with all Child and Family Team Meeting participants. Develops action steps and goals to be accomplished by the Team.</li><li>
Works within communities by making referrals to service providers on behalf of clients; collaborates with law enforcement officials and multi-disciplinary teams; trains foster parents, adoptive parents and community.
</li></ul><p><b>Competencies (KSA's)</b>
</p><p><b>Competencies:</b></p><ul><li>
Decision Quality</li><li>
Action Oriented
</li><li>Customer Focus</li><li>
Manages Conflict
</li><li>Communicates Effectively</li></ul><p><b>
Knowledge:</b></p><ul><li>
Clerical</li><li>
Customer and Personal Service</li></ul><p><b>
Skills:</b></p><ul><li>
Time Management
</li><li>Active Learning and Listening</li><li>
Complex Problem Solving
</li></ul><p><b>Abilities:</b></p><ul><li>
Written Comprehension</li><li>
Deductive Reasoning</li><li>
Inductive Reasoning
</li></ul><p><b>Tools &amp; Equipment</b>
</p><ul><li>Electronic Devices</li><li>
Computers</li><li>
Motor Vehicles</li></ul><p><b>
TN Driver Standards</b>
</p><p>State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:</p><ul><li>
A valid driver's license</li><li>
For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.</li></ul><p><b>
Please include your Driver's License Information under the Licenses and Certifications section of your application.</b></p><p><i>
**Agencies may allow an exception based on other factors.</i></p></div>

DCS CASE MANAGER 3 - 03172026-76072

<div><p><b>Job Information</b>
</p><h3 class="jobSectionHeader"><b>State of Tennessee Job Information</b></h3><p><div><div><div>
Opening Date/Time</div><div> 03/17/2026 12:00AM Central Time</div></div><br>
<div><div>
Closing Date/Time</div><div> 03/23/2026 11:59PM Central Time</div></div><br>
<div><div>
Salary (Monthly)</div><div> $4,178.00 - $5,212.00</div></div><br>
<div><div>
Salary (Annually)</div><div> $50,136.00 - $62,544.00</div></div><br>
<div><div>
Job Type</div><div> Full-Time</div></div><br>
<div><div>
City, State Location</div><div> Greeneville, TN</div></div><br>
<div><div>
Department</div><div> Children's Services</div></div></div></p><p><b><br>
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, GREENE COUNTY</b><br>
<br>
<b>This is a DCS Case Manager 3 position for the Drug Team in the Statewide Child Investigative and Referral Unit. This position is currently located in Greene County.</b><br>
<br>
<b>This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.</b></p><p><b>
Qualifications</b>
</p><p><b>Education and Experience:</b> Graduation from an accredited college or university with a bachelor's degree and experience equivalent to two years of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.</p><p><b>
Necessary Special Qualifications:</b> <i>Applicants for this class must:</i></p><ul><li>
Must be at least twenty-one (21) years of age on the date of application;</li><li>
Be a citizen of the United States;</li><li>
Possess a valid driver's license prior to and during employment;</li><li>
Have a good moral character, as determined by investigation;</li><li>
Complete a criminal history disclosure form in a manner approved by the appointing authority;
</li><li>Have no conviction for a felony;</li><li>
Agree to release all records involving their criminal history to the appointment authority;</li><li>
Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;</li><li>
Submit to and pass a pre-employment screening test for use of illegal drugs.</li></ul><p><b>
Overview</b>
</p><p>This classification is responsible for professional case management work of considerable difficulty and lead work of routine difficulty; and performs related work as required. This is the lead level class in the DCS Case Manager job series. An employee in this class is responsible for leading and training subordinates in the performance of case management work for children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2* in that an incumbent of the latter performs working level case management work. This class differs from DCS Case Manager 4 in that an incumbent of the latter performs supervisory work over an entire case management team or single/small in an institutional setting.</p><p><b>
Responsibilities</b>
</p><ul><li>Serves as a mentor for less-experienced case management staff by providing guidance and suggestions for difficult/multi-faceted cases. Participates in multi-disciplinary teams including Child Protective Services Investigative Team, Foster Care Review Board, Community Advisory Board, in order to gain a global perspective about case planning decisions.
</li><li>Determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, determines the need for a safety plan, makes recommendations regarding permanency and/or termination of parental rights, monitors adoptive and foster families, recruits foster parents, conducts home visits, and coordinates/observes visitation.</li><li>
Maintains documentation for case files and other required documentation. Prepares for, participates and testifies in court proceedings.</li><li>
Conducts interviews with alleged child victims, individuals reporting alleged abuse or child neglect, child's family, and collateral contacts; gathers required information such as school records, demographic information, medical exam/psychological information, etc., identifies supports for children and families, administers client drug screens; and conducts required assessments/assessments of home. Conducts face-to-face visits with children, resource families, providers, kinship homes, and other relevant entities.</li><li>
Works flexible hours including weekends, holidays, and after hours. Schedules appointments, meetings, visitation with children on caseload. Transports children to various appointments safely, assists children in preparing for placement, and sitting with children who are awaiting placement.</li><li>
Communicates effectively and timely with others, engages with children and families to build trustful relationships, encourages clients to overcome barriers and achieve permanency, explains parental rights and other relevant documents to families, responds timely to families, providers, co-workers and supervision.</li><li>
Convenes and identifies members for Child and Family Team Meetings to work collaboratively with all Child and Family Team Meeting participants. Develops action steps and goals to be accomplished by the Team.</li><li>
Works within communities by making referrals to service providers on behalf of clients; collaborates with law enforcement officials and multi-disciplinary teams; trains foster parents, adoptive parents and community.
</li></ul><p><b>Competencies (KSA's)</b>
</p><p><b>Competencies:</b></p><ul><li>
Decision Quality</li><li>
Action Oriented
</li><li>Customer Focus</li><li>
Manages Conflict
</li><li>Communicates Effectively</li></ul><p><b>
Knowledge:</b></p><ul><li>
Clerical</li><li>
Customer and Personal Service</li></ul><p><b>
Skills:</b></p><ul><li>
Time Management
</li><li>Active Learning and Listening</li><li>
Complex Problem Solving
</li></ul><p><b>Abilities:</b></p><ul><li>
Written Comprehension</li><li>
Deductive Reasoning</li><li>
Inductive Reasoning
</li></ul><p><b>Tools &amp; Equipment</b>
</p><ul><li>Electronic Devices</li><li>
Computers</li><li>
Motor Vehicles</li></ul><p><b>
TN Driver Standards</b>
</p><p>State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:</p><ul><li>
A valid driver's license</li><li>
For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.</li></ul><p><b>
Please include your Driver's License Information under the Licenses and Certifications section of your application.</b></p><p><i>
**Agencies may allow an exception based on other factors.</i></p></div>

DCS CASE MANAGER 3 - 03172026-76075

<div><p><b>Job Information</b>
</p><h3 class="jobSectionHeader"><b>State of Tennessee Job Information</b></h3><p><div><div><div>
Opening Date/Time</div><div> 03/17/2026 12:00AM Central Time</div></div><br>
<div><div>
Closing Date/Time</div><div> 03/23/2026 11:59PM Central Time</div></div><br>
<div><div>
Salary (Monthly)</div><div> $4,178.00 - $5,212.00</div></div><br>
<div><div>
Salary (Annually)</div><div> $50,136.00 - $62,544.00</div></div><br>
<div><div>
Job Type</div><div> Full-Time</div></div><br>
<div><div>
City, State Location</div><div><p>
Nashville, TN</p><p>
Cookeville, TN</p></div></div><div><div><br>
Department</div><div> Children's Services</div></div></div></p><p><b><br>
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, DAVIDSON COUNTY, PUTNAM COUNTY</b><br>
<br>
<b>This is a DCS Case Manager 3 position for the Human Trafficking Team in the Statewide Child Investigative and Referral Unit. There are two vacancies available, one in Putnam County and one in Davidson County.</b><br>
<br>
<b>This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.</b></p><p><b>
Qualifications</b>
</p><p><b>Education and Experience:</b> Graduation from an accredited college or university with a bachelor's degree and experience equivalent to two years of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.</p><p><b>
Necessary Special Qualifications:</b> <i>Applicants for this class must:</i></p><ul><li>
Must be at least twenty-one (21) years of age on the date of application;</li><li>
Be a citizen of the United States;</li><li>
Possess a valid driver's license prior to and during employment;</li><li>
Have a good moral character, as determined by investigation;</li><li>
Complete a criminal history disclosure form in a manner approved by the appointing authority;
</li><li>Have no conviction for a felony;</li><li>
Agree to release all records involving their criminal history to the appointment authority;</li><li>
Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;</li><li>
Submit to and pass a pre-employment screening test for use of illegal drugs.</li></ul><p><b>
Overview</b>
</p><p>This classification is responsible for professional case management work of considerable difficulty and lead work of routine difficulty; and performs related work as required. This is the lead level class in the DCS Case Manager job series. An employee in this class is responsible for leading and training subordinates in the performance of case management work for children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2* in that an incumbent of the latter performs working level case management work. This class differs from DCS Case Manager 4 in that an incumbent of the latter performs supervisory work over an entire case management team or single/small in an institutional setting.</p><p><b>
Responsibilities</b>
</p><ul><li>Serves as a mentor for less-experienced case management staff by providing guidance and suggestions for difficult/multi-faceted cases. Participates in multi-disciplinary teams including Child Protective Services Investigative Team, Foster Care Review Board, Community Advisory Board, in order to gain a global perspective about case planning decisions.
</li><li>Determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, determines the need for a safety plan, makes recommendations regarding permanency and/or termination of parental rights, monitors adoptive and foster families, recruits foster parents, conducts home visits, and coordinates/observes visitation.</li><li>
Maintains documentation for case files and other required documentation. Prepares for, participates and testifies in court proceedings.</li><li>
Conducts interviews with alleged child victims, individuals reporting alleged abuse or child neglect, child's family, and collateral contacts; gathers required information such as school records, demographic information, medical exam/psychological information, etc., identifies supports for children and families, administers client drug screens; and conducts required assessments/assessments of home. Conducts face-to-face visits with children, resource families, providers, kinship homes, and other relevant entities.</li><li>
Works flexible hours including weekends, holidays, and after hours. Schedules appointments, meetings, visitation with children on caseload. Transports children to various appointments safely, assists children in preparing for placement, and sitting with children who are awaiting placement.</li><li>
Communicates effectively and timely with others, engages with children and families to build trustful relationships, encourages clients to overcome barriers and achieve permanency, explains parental rights and other relevant documents to families, responds timely to families, providers, co-workers and supervision.</li><li>
Convenes and identifies members for Child and Family Team Meetings to work collaboratively with all Child and Family Team Meeting participants. Develops action steps and goals to be accomplished by the Team.</li><li>
Works within communities by making referrals to service providers on behalf of clients; collaborates with law enforcement officials and multi-disciplinary teams; trains foster parents, adoptive parents and community.
</li></ul><p><b>Competencies (KSA's)</b>
</p><p><b>Competencies:</b></p><ul><li>
Decision Quality</li><li>
Action Oriented
</li><li>Customer Focus</li><li>
Manages Conflict
</li><li>Communicates Effectively</li></ul><p><b>
Knowledge:</b></p><ul><li>
Clerical</li><li>
Customer and Personal Service</li></ul><p><b>
Skills:</b></p><ul><li>
Time Management
</li><li>Active Learning and Listening</li><li>
Complex Problem Solving
</li></ul><p><b>Abilities:</b></p><ul><li>
Written Comprehension</li><li>
Deductive Reasoning</li><li>
Inductive Reasoning
</li></ul><p><b>Tools &amp; Equipment</b>
</p><ul><li>Electronic Devices</li><li>
Computers</li><li>
Motor Vehicles</li></ul><p><b>
TN Driver Standards</b>
</p><p>State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:</p><ul><li>
A valid driver's license</li><li>
For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.</li></ul><p><b>
Please include your Driver's License Information under the Licenses and Certifications section of your application.</b></p><p><i>
**Agencies may allow an exception based on other factors.</i></p></div>

DCS CASE MANAGER 3 - 03172026-76076

Texas Family Care Network

<div><h4 class="jobSectionHeader"><b><i>Providing transformational change to the child welfare system in Region 5</i></b><b><i>.</i></b></h4>
<h5 class="jobSectionHeader"><b>*Services provided in the following counties - Polk, Tyler &amp; Hardin*</b></h5><br>
<p></p>
<p><b>
Position Summary</b></p>
<p>
The Case Management Supervisor leads a team of Case Managers in providing oversight and services to children and families. The Case Management Supervisor ensures the team follows agency policy, the Texas Family Code and Minimum Standards of child placing agencies. This position interacts routinely with clients, judges, attorneys, children, school personnel and all other aspects of the community.</p>
<p>
The role of the Case Management Supervisor is a position requiring daily assessment and decision-making of child safety issues, and permanency. Case Manager Supervision requires initiative to independently organize and manage numerous tasks associated with the position. This role also requires routine interaction with Texas Department of Family and Protective Services staff, parents, children, youth, caregivers, contract providers, civil and criminal court personnel, community representatives, and other partner agencies.</p>
<p>
Case Management Supervisors manage and develop members of their team to ensure that services to children, youth and families are set-up timely and directed toward child safety, permanency and well-being. Case Manager Supervisors ensure their team is trained and proficient in the policy and service model for Texas Family Care Network.</p>
<p><b>
Responsibilities</b></p>
<p><b>
1. Support/Service Delivery</b></p>
<div>
<ul><li>Plans and manages unit operations to achieve goals and objectives for service delivery by monitoring caseloads, consulting with staff on case issues, approving leave and holding unit meetings.</li></ul>
<ul><li>Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public.</li></ul>
<ul><li>Identify potential kinship/fictive kin placement options and request home studies as needed.</li></ul>
<ul><li>Learns the background of the family and child/youth on each case to strategize how best to support them.</li></ul>
<ul><li>Participates in supervision meetings as directed/required by the Director.</li></ul>
<ul><li>Participates in other administrative and planning meetings as needed to facilitate case management functions.</li></ul>
<ul><li>Attends and actively participates in court hearings about the child and family.</li></ul>
<ul><li>Participates in supervisor on-call rotation and duties.</li></ul>
<ul><li>Ability to work independently to meet case management deadlines and job performance.</li></ul>
<ul><li>Completes other duties as assigned by the Case Management Director.</li></ul>
</div>
<p><b>2. Communication</b></p>
<div>
<ul><li>Develops and maintains effective working relationships between Texas Family Care Network staff, Department of Family and Protective Services staff, child welfare boards, the general public, legal, medical, educational, and other community resources.</li></ul>
<ul><li>Communicates regularly with the Director to address appropriate issues when necessary.</li></ul>
</div>
<p><b>3. Supervision</b></p>
<div>
<ul><li>Receive supervision.</li></ul>
</div><div><div><div><ul><li>Receive supervision from and actively communicate with supervisor on an ongoing basis throughout the week by phone, email, written message and when possible, in person regarding program matters.</li></ul>
</div>
</div> </div><p>b. Provides supervision.
</p><div><div><div><ul><li>Supervise staff directly or their supervisors depending upon the personnel actions including action plans, hiring, terminations, recruitment, vacation and sick day requests. Ensures that program staffing is qualified and provides continued safety of children served with high rates of success/program completion.</li></ul>
</div>
</div></div><p><b>4. Leadership</b></p>
<div>
<ul><li>Leads a mobile unit of Case Managers who utilize technology.</li></ul>
<ul><li>Selects, manages, and develops staff through field visits, review of performance data, conferences, training, and performance evaluations.</li></ul>
<ul><li>Excellent training skills, program development, and strong leadership along with mentoring/coaching abilities.</li></ul>
<ul><li>Provides regular and consistent support/supervision to Case Managers/Senior Case Managers and provides opportunities for the professional development of assigned staff.</li></ul>
<ul><li>Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.</li></ul>
</div>
<p><b>5. Community Engagement</b></p>
<div>
<ul><li>Works collaboratively with other systems (education, health and justice systems) to improve outcomes for the child/youth and family.</li></ul>
<ul><li>Participates in meetings with collaborating partners and agencies.</li></ul>
</div>
<p><b>6. Documentation</b></p>
<div>
<ul><li>Document case records in accordance with policy.</li></ul>
<ul><li>Ensures accuracy and timeliness of data entered into systems, ensure that all relevant information exists in their records (e.g. client, family, employee, billing, etc.).</li></ul>
<ul><li>Completes appropriate forms and documentation concerning client contact including data entry into CoBris, IMPACT and other technology/case management systems.</li></ul>
</div>
<p><b>7. Financial/Budget</b></p>
<div>
<ul><li>Reports expenses and provides supporting documentation.</li></ul>
<ul><li>Adheres to deadlines for submitting and approving expense reports.</li></ul>
</div>
<p></p><p><b>8. Risk Management and Safety</b></p>
<div>
<ul><li>Adheres to mandated child abuse reporting laws.</li></ul>
<ul><li>Evaluates unit performance through case readings, data reports, and observation of unit operations to ensure unit compliance with policy, procedure and service control requirements.</li></ul>
<ul><li>Reviews case documentation on a regular schedule to monitor compliance.</li></ul>
<ul><li>Assures all policies, procedures, and standards relating to child safety and well-being are followed.</li></ul>
<ul><li>Follows policies and procedures for responding to and handling a crisis.</li></ul>
<ul><li>Completes online learning and policy acknowledgements by due date.</li></ul>
<ul><li>Attends and participates in all required trainings.</li></ul>
</div>
<p><b>Qualifications</b></p>
<p><b>1. Education/Credentials/Licensure:
</b></p><div><ul><li>Bachelor&rsquo;s degree from an accredited college or university.</li></ul>
<ul><li>Valid state driver&rsquo;s license, safe driving record, and current auto insurance.</li></ul>
</div>
<p><b>2. Experience:
</b></p><div><ul><li>Three (3) years of documented full-time experience with the Department of Family and Protective Services, with a SSCC, in a child-placing agency, in a residential child-care operation, or as a conservatorship caseworker or foster adoptive home development worker for the department. The experience must be in conducting assessments, service planning, or case management duties.</li></ul>
</div>
<p><b>3. Clearances:</b></p>
<div>
<ul><li>DPS
</li></ul><ul><li>DFPS
</li></ul><ul><li>FBI
</li></ul><ul><li>CBCU Eligibility Determination
</li></ul><ul><li>Child Abuse Clearances
</li></ul></div><p><b>Benefits</b></p>
<div>
<ul><li>Medical coverage available with a Health Savings Account (HSA) with 100% employer match</li>
<li>Prescription coverage</li>
<li>Dental and vision plans</li>
<li>Dependent Care Flexible Savings Account</li>
<li>Retirement savings plan with an employer match</li>
<li>Free life insurance and AD&amp;D</li>
<li>Paid Time Off</li>
<li>9 paid holidays (7 recognized holidays plus a floating and birthday holiday per year)</li>
<li>Tuition reimbursement (if applicable)</li>
<li>Employee Assistance Program (EAP)</li></ul></div></div>

Case Management Supervisor (Team 8)

<div><p><b>Job Information</b>
</p><h3 class="jobSectionHeader"><b>State of Tennessee Job Information</b></h3><p><div><div><div>
Opening Date/Time</div><div> 03/17/2026 12:00AM Central Time</div></div><br>
<div><div>
Closing Date/Time</div><div> 03/23/2026 11:59PM Central Time</div></div><br>
<div><div>
Salary (Monthly)</div><div> $4,178.00 - $6,245.00</div></div><br>
<div><div>
Salary (Annually)</div><div> $50,136.00 - $74,940.00</div></div><br>
<div><div>
Job Type</div><div> Full-Time</div></div><br>
<div><div>
City, State Location</div><div><p>
Athens, TN</p><p>
Kingston, TN</p></div></div><div><div><br>
Department</div><div> Children's Services</div></div></div></p><p><b><br>
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, MCMINN COUNTY</b><br>
<br>
<b>A drug screening will be conducted prior to employment. A Motor Vehicle Records screening will be conducted prior to employment. Transcripts required.</b><br>
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<b>This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.</b></p><p><b>
Qualifications</b>
</p><p><b>Education and Experience:</b> Graduation from an accredited college or university with a bachelor's degree and experience equivalent to two years of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.</p><p><b>
Necessary Special Qualifications:</b> <i>Applicants for this class must:</i></p><ul><li>
Must be at least twenty-one (21) years of age on the date of application;</li><li>
Be a citizen of the United States;</li><li>
Possess a valid driver's license prior to and during employment;</li><li>
Have a good moral character, as determined by investigation;</li><li>
Complete a criminal history disclosure form in a manner approved by the appointing authority;
</li><li>Have no conviction for a felony;</li><li>
Agree to release all records involving their criminal history to the appointment authority;</li><li>
Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;</li><li>
Submit to and pass a pre-employment screening test for use of illegal drugs.</li></ul><p><b>
Overview</b>
</p><p>This classification is responsible for professional case management work of considerable difficulty and lead work of routine difficulty; and performs related work as required. This is the lead level class in the DCS Case Manager job series. An employee in this class is responsible for leading and training subordinates in the performance of case management work for children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2* in that an incumbent of the latter performs working level case management work. This class differs from DCS Case Manager 4 in that an incumbent of the latter performs supervisory work over an entire case management team or single/small in an institutional setting.</p><p><b>
Responsibilities</b>
</p><ul><li>Serves as a mentor for less-experienced case management staff by providing guidance and suggestions for difficult/multi-faceted cases. Participates in multi-disciplinary teams including Child Protective Services Investigative Team, Foster Care Review Board, Community Advisory Board, in order to gain a global perspective about case planning decisions.
</li><li>Determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, determines the need for a safety plan, makes recommendations regarding permanency and/or termination of parental rights, monitors adoptive and foster families, recruits foster parents, conducts home visits, and coordinates/observes visitation.</li><li>
Maintains documentation for case files and other required documentation. Prepares for, participates and testifies in court proceedings.</li><li>
Conducts interviews with alleged child victims, individuals reporting alleged abuse or child neglect, child's family, and collateral contacts; gathers required information such as school records, demographic information, medical exam/psychological information, etc., identifies supports for children and families, administers client drug screens; and conducts required assessments/assessments of home. Conducts face-to-face visits with children, resource families, providers, kinship homes, and other relevant entities.</li><li>
Works flexible hours including weekends, holidays, and after hours. Schedules appointments, meetings, visitation with children on caseload. Transports children to various appointments safely, assists children in preparing for placement, and sitting with children who are awaiting placement.</li><li>
Communicates effectively and timely with others, engages with children and families to build trustful relationships, encourages clients to overcome barriers and achieve permanency, explains parental rights and other relevant documents to families, responds timely to families, providers, co-workers and supervision.</li><li>
Convenes and identifies members for Child and Family Team Meetings to work collaboratively with all Child and Family Team Meeting participants. Develops action steps and goals to be accomplished by the Team.</li><li>
Works within communities by making referrals to service providers on behalf of clients; collaborates with law enforcement officials and multi-disciplinary teams; trains foster parents, adoptive parents and community.
</li></ul><p><b>Competencies (KSA's)</b>
</p><p><b>Competencies:</b></p><ul><li>
Decision Quality</li><li>
Action Oriented
</li><li>Customer Focus</li><li>
Manages Conflict
</li><li>Communicates Effectively</li></ul><p><b>
Knowledge:</b></p><ul><li>
Clerical</li><li>
Customer and Personal Service</li></ul><p><b>
Skills:</b></p><ul><li>
Time Management
</li><li>Active Learning and Listening</li><li>
Complex Problem Solving
</li></ul><p><b>Abilities:</b></p><ul><li>
Written Comprehension</li><li>
Deductive Reasoning</li><li>
Inductive Reasoning
</li></ul><p><b>Tools &amp; Equipment</b>
</p><ul><li>Electronic Devices</li><li>
Computers</li><li>
Motor Vehicles</li></ul><p><b>
TN Driver Standards</b>
</p><p>State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:</p><ul><li>
A valid driver's license</li><li>
For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.</li></ul><p><b>
Please include your Driver's License Information under the Licenses and Certifications section of your application.</b></p><p><i>
**Agencies may allow an exception based on other factors.</i></p></div>

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