child welfare manager

Pathways

<div>
 
 Description
 
 
 
 Case Manager - Child Welfare
 
 
 Location: South Bend, Indiana (Community-based)
 
 
 Employment Type: Full-time
 
 
 Salary: $33,000&ndash;$45,000
 
 
 
 About The Role
 
 
 
 Clarvida is seeking a Case Manager to support children, youth, and families involved in the child welfare system. In this role, you will provide education, guidance, and connection to community resources while working directly with families in foster and family homes. You will help families build skills that promote safety, stability, and long-term success.
 
 
 This position offers flexibility to create a schedule that fits your life while meeting client needs, with availability for after-hours crisis response as required. You will receive ongoing support through weekly supervision, training, and team collaboration.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Work directly with children, youth, and families in foster and family homes
 </li>
 <li>
 Provide supervised visitation and client transportation as needed
 </li>
 <li>
 Deliver parenting education and life skills training
 </li>
 <li>
 Support substance use education, budgeting, meal planning, housing, and employment assistance
 </li>
 <li>
 Link families to appropriate community resources and services
 </li>
 <li>
 Respond to after-hours crisis situations as required
 </li>
 <li>
 Maintain accurate, timely, and compliant documentation
 </li>
 <li>
 Participate in weekly supervision, training sessions, and team meetings
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 One of the following:
 
 
 </li>
 </ul>
 &ndash; Bachelor&rsquo;s or Master&rsquo;s Degree, or
 
 
 &ndash; High School Diploma, GED, or Associate&rsquo;s Degree with four (4) or more years of full-time casework experience focused on child protection and care
 
 
 <ul>
 <li>
 Valid Indiana Driver&rsquo;s License in good standing
 </li>
 <li>
 State-minimum auto insurance
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits
 
 
 
 Full-Time Employees
 
 
 <ul>
 <li>
 Incentive pay model
 </li>
 <li>
 Flexible schedule you help create
 </li>
 <li>
 Paid vacation days that increase with tenure
 </li>
 <li>
 Separate sick leave that rolls over annually
 </li>
 <li>
 Up to 10 paid holidays*
 </li>
 <li>
 Medical, dental, and vision insurance plan options
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Health, Dependent, and Transportation Flexible Spending Accounts
 </li>
 <li>
 Employee, spouse, and dependent basic and optional life insurance
 </li>
 <li>
 Training, development, and continuing education credits for licensure requirements
 </li>
 <li>
 Opportunities for advancement as Clarvida continues to grow
 
 
 </li>
 </ul>
 All Employees
 
 
 <ul>
 <li>
 401(k)
 </li>
 <li>
 Mileage reimbursement and cell phone reimbursement (or company-provided phone)
 </li>
 <li>
 Pet insurance
 </li>
 <li>
 DailyPay &ndash; access earned wages without waiting for payday*
 </li>
 <li>
 Financial wellness tools and resources
 </li>
 <li>
 Company laptop and IT support
 </li>
 <li>
 National discounts on travel, shopping, Verizon, and entertainment
 </li>
 <li>
 Benefit availability may vary by position, state, or county.
 
 
 </li>
 </ul>
 How to Apply
 
 
 If you are passionate about supporting children and families and want to make a meaningful impact through community-based services, we encourage you to apply for the Case Manager role with Clarvida.
 
 
 Application Deadline: Applications will be reviewed on a rolling basis until the position is filled.
 
 
 Learn more:www.clarvida.com/mission-vision-and-values
 
 
 See other opportunities:www.clarvida.com/working-at-clarvida
 
 
 Equal Opportunity Statement
 
 
 Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.
 
 
 Keywords
 
 
 case manager Indiana, child welfare case manager IN, family services Indiana, foster care case management, community-based case manager, Clarvida careers
</div>

Case Manager

Accompanied by God's Love

Foster Care and Adoption Case ManagerSalary: $38,000 Location: 85% RemoteJob Summary:Accompanied by God&rsquo;s Love (AGL), a faith-based foster care and adoption agency, is seeking a compassionate, dedicated, and experienced Foster Care and Adoption Case Manager. This position is responsible for supporting the safety, well-being, and permanency of children and youth in care while partnering with foster and adoptive families throughout their journey. The Case Manager coordinates services, monitors placements, facilitates communication among stakeholders, and ensures compliance with agency, state, and contractual requirements.The ideal candidate is innovative, solution-focused, and committed to strengthening outcomes for children and families through quality service delivery and caregiver support. Candidates must be fluent in both English and Spanish and able to communicate effectively, verbally and in writing, with children, youth, families, caregivers, community partners, and stakeholders from diverse backgrounds.Applicants must have a minimum of two (2) years of experience working in child welfare, foster care, adoption, case management, family preservation, or a related child-serving field. Experience working with children and families who have experienced trauma is strongly preferred.Education and Experience:<ul><li>Minimum of a Bachelor&rsquo;s degree in a Health or Human Services field.</li><li>2 years' experience in foster care services or working with at-risk children.</li><li>Must be 21, hold a valid driver's license, and provide proof of auto insurance, registration, and inspection.</li><li>Must successfully pass background screenings and submit to pre-employment and random drug testing.</li></ul>Key Responsibilities:<ul><li>Coordinate services for children in foster care, including medical, therapeutic, and developmental support.</li><li>Develop and maintain individualized service plans that address each child's unique needs.</li><li>Guide prospective adoptive families through the adoption process, ensuring compliance with legal and agency requirements.</li><li>Conduct home visits and in-person meetings, with four office days per month, and attend court hearings and team meetings as required.</li><li>Work with the educational liaison to meet the needs of children, foster families, schools, and service providers.</li><li>Work with the Treatment Director and therapist for behavioral support to foster families, helping address and manage behavioral challenges.</li><li>Manage client documentation, ensuring that records are maintained accurately and in accordance with agency policies.</li><li>Perform additional duties as needed to support the agency&rsquo;s mission and operations.</li></ul>Qualifications:<ul><li>Minimum of 2 years of experience in foster care or adoption case management.</li><li>Strong knowledge of child welfare policies, trauma-informed care, and behavioral management techniques.</li><li>Fluent English/Spanish is a must.</li><li>Strong writing and speaking skills are required.</li><li>Excellent communication, organizational, and advocacy skills.</li><li>Ability to work independently in a remote setting and attend in-office and court-related activities as required.</li><li>Proficiency in case management systems and software.</li></ul>Benefits:<ul><li>Competitive salary range of $39,000 - $41,000, based on experience.</li><li>Generous Paid Time Off (PTO) policy.</li><li>Comprehensive benefits package, including health, dental, and vision insurance.</li><li>Flexible work arrangement (85% remote with four office days per month).</li><li>Opportunities for professional development and career advancement.</li></ul>If you&rsquo;re passionate about advocating for children and families in foster care and adoption, we encourage you to apply!Job Type: Full-timePay: From $38,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Child welfare: 2 years (Required)</li></ul>Language:<ul><li>English and Spanish Fluntly (Required)</li></ul>Ability to Commute:<ul><li>Houston, TX 77014 (Required)</li></ul>Ability to Relocate:<ul><li>Houston, TX 77014: Relocate before starting work (Preferred)</li></ul>Work Location: Hybrid remote in Houston, TX 77014

Case Manager-Fluent in English & Spanish

Sarahs Inn

<div>Sarah&rsquo;s Inn is a community-based non-profit organization whose mission is to improve the lives of those affected by domestic violence and to break the cycle of violence for future generations. Our services and initiatives focus on ending relationship violence through domestic violence crisis intervention, community education, and violence prevention programs for youth. 
Job Title: Community Advocate: DV Co-Located Advocate

Department: Intervention/Community Advocacy 
Reports To: Community Advocacy Program Supervisor
 FLSA status: Exempt/Full-time 
 
 
 
Position Summary:

The goal of the Domestic Violence Co-Location Program (DVCLP) is to enhance the effectiveness of the child welfare interventions into the lives of families experiencing domestic violence. The Community Advocate for the DVCLP is responsible for providing support to both child welfare professionals working with families experiencing domestic violence and to all members of the family experiencing domestic violence and child welfare interventions. This position partners with DCFS to specifically target the shared goals of the domestic violence community and DCFS to end violence in Illinois families, reduce risk, enhance the safety of adult and child survivors, foster offender accountability, support parental strengths and protective capacities, and improve outcomes for children and families experiencing domestic violence in the child welfare system that promote safety, stability, wellbeing and healing. The Community Advocate will aim to improve communication and coordination among child welfare and other community-based services and systems. The Community Advocate reports to the Community Advocacy Program Supervisor, will work closely with the Associate Director on the DVCLP, and will work collaboratively with our Intervention team. 
Essential Duties and Responsibilities: Other duties may be assigned. 


Provide consultation to child welfare professionals.

The purpose of the consultation is to help build the capacity of child welfare professionals to adequately understand and interpret the dynamics and impact of the domestic violence on the family, and to craft effective interventions that enhance the safety, stability, wellbeing and healing of all members of the family.
<ul>
<li>Provide expert guidance, advice, professional opinions, and strategies related to domestic violence based upon the information gathered at the point of the intervention to child welfare workers</li>
<li>Provide guidance on questions for the child welfare worker to ask and information to gather.</li>
<li>Identify each parent/adult as either the adult survivor or parent using violence and coercive control (PUVCC)</li>
<li>Provide expertise in identifying the following: (1) the perpetrator&rsquo;s pattern of coercive control and battering tactics, and power and control, (2) the dynamics of domestic violence present in the particular home, and (3) the immediate and future safety risks to the adult and child survivors.</li>
<li>Identify the potential options for safety strategies..</li>
<li>Identify the adult survivor&rsquo;s strengths and protective efforts, and collaboratively build interventions that enhance these strengths and foster protective factors</li>
<li>Identify precautionary measures that the adult survivor took.</li>
<li>Analyze the impact of the perpetrator&rsquo;s violence on the children and risk of harm.</li>
<li>Determine high risk indicators for intimate partner homicide.</li>
<li>Provide coverage on the 24-hour crisis line during business hours (will be assigned shifts) and assistance with on-call (see below).</li></ul> 
Support DCFS involved Families and Provide Data for the DVCLP

The purpose of direct contact with families is to assist and support the family during the child welfare intervention, and to gather and interpret information that forms the basis for the effective intervention governed by an Informed Consent process.
<ul>
<li>The DVLCA will engage with all members of the families to provide information about child welfare, support and education on domestic violence, domestic violence safety planning, crisis intervention, advocacy, expedited access to domestic violence services, and referral to other community or social services.</li>
<li>Direct contact with families may occur in the survivor&rsquo;s home in accordance with the Home Visiting Policy, shelter, DCFS Office, Child and Family Team Meeting, partner Domestic Violence Agency, or other safe location.</li>
<li>Update and maintain database for project and provide reports as needed.</li>
<li>Ensure appropriate releases are signed in order to communicate with partner organizations, including DCFS.</li>
<li>The DVLCA will have a case load of 2-4 clients in which they provide advocacy services and emotional support.</li></ul> 


Educate child welfare professionals about domestic violence and Sarah&rsquo;s Inn services.

The purpose of trainings/education is to increase cross-system understanding of child welfare and domestic violence by specifically focusing on identified topics that enhance the ability of child welfare professionals to meet the complex needs of families experiencing domestic violence and to ensure that the domestic violence community, in turn understands the experiences of families in the child welfare system.
<ul>
<li>In collaboration with Sarah&rsquo;s Inn&rsquo;s Training &amp; Education Program, provide training to child welfare staff partner domestic violence staff, judges and community partners/stakeholders.</li>
<li>In collaboration with Sarah&rsquo;s Inn&rsquo;s Training &amp; Education Program, coordinate and train on topics, including but not limited to, dynamics and impact of domestic violence, unique needs of adult victims and children, partnering with domestic violence survivors to achieve child safety, safety planning strategies, perpetrator engagement and accountability, the impact of perpetrators&rsquo; violence on children and DV/child welfare best practice.</li>
<li>In coordination with the Domestic Violence Co-location Project partners, develop opportunities for co-trainings between agency and DCFS.</li>
<li>Participate in DCFS training opportunities.</li></ul> 


Provide comprehensive and quality services to victims of domestic violence and their families (includes children and teen witnesses) directly served by Sarah&rsquo;s Inn.
<ul><li>Provide direct DV services to survivors who contact Sarah&rsquo;s Inn directly. Any persons referred by the DVCLP should be assigned to a different staff member.</li>
<li>Provide on-going counseling and emotional support to victims of domestic violence and their families through in-person individual sessions and group sessions.</li>
<li>Provide crisis intervention, general and legal advocacy, referral, domestic violence education, safety planning, and emotional support for victims of domestic violence and their families over the phone or in-person.</li>
<li>Advocate on behalf of victims of domestic violence and their families within various systems to include social service, housing, economic, legal, health care and education.</li>
<li>Ensure professional relationships with clients to create an atmosphere of empathy, safety and support.</li>
<li>Maintain accurate and current information regarding issues and policies impacting clients and their families.</li>
<li>Design, plan and facilitate support and education groups if applicable.</li>
<li>Update and enhance knowledge of community resources and materials relevant to the clients we serve.</li>
<li>Coordinate responsibilities with team members to ensure client needs are met.</li>
<li>Update client files in a timely and accurate manner.</li>
<li>Update client case notes and service codes in a timely and accurate manner.</li>
<li>Achieve productivity expectations pertaining to service hours.</li>
<li>Maintain knowledge of internal organizational guidelines and protocols.</li>
<li>Work effectively with Intervention interns and volunteers.</li>
<li>Provide coverage on the 24-hour crisis line during business hours (will be assigned shifts) and assistance with on-call (see below).</li></ul> 


Actively participate in Community Collaborations and Education
The purpose of involving the DVCLA in community collaborations is to include the child welfare voice at community tables involving domestic violence and to coordinate a cross-sector team that collaborates to meet the needs of child welfare involved families.
<ul>
<li>Engage in current stakeholder initiatives and/or create new community stakeholder teams as necessary.</li>
</ul><ul><li>Provide community education presentations and professional trainings.</li>
<li>Participate in community awareness events.</li>
<li>Provide internal training to staff, volunteers, and interns.</li></ul> 


Participate in the on-call rotation for crisis line in order to support crisis line volunteers and clients (if exempt/full-time).
<ul>
<li>Provide back-up support using the on-call phone for the crisis line off hours (evenings, nights, and weekends) for a week-long shift. Position could have up to 4 week-long shifts a year.</li>
<li>Ensure support of volunteers who are on the line. Providing coverage if needed, answering questions, providing guidance, and taking over when clients are in need of support only staff can approve (hotel stays, transportation, food, etc.).</li>
<li>Texting shift reminders to the volunteers who are scheduled.</li>
<li>When on-call, responsible for responding to text line requests. The text line is directly linked to the on-call phone.</li>
<li>Provide prompt feedback about concerns or successes during the on-call shift to the Volunteer and In-Kind Coordinator.</li>
<li>Responsible for understanding and implementing the on-call and financial assistance procedures including awareness of technology used and troubleshooting as needed.</li></ul> 


Supervisory Responsibilities:
<ul><li>This job has no supervisory responsibilities.</li></ul> 


Locations and Schedule:

Your time will be spent supporting the following DCFS locations (in-person and remote):

8300 S. Emerald, Chicago, IL

1340 S. Damen, Chicago, IL

4415 Harrison, Hillside, IL 


Our office is located at 1547 Circle Ave, Forest Park, IL. 


Overall, this position is Monday through Friday during normal business hours, however there will be exceptions requiring evening and weekend hours (i.e. for Client or Sarah&rsquo;s Inn Events, outreach events, on-call duties, and if clients are experiencing an emergency). 
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Education and/or Experience:
<ul><li>BA degree and/or equivalent experience required.</li>
</ul><ul><li>One year or more experience providing direct service advocacy on behalf of victims of domestic violence and their families preferred.</li>
<li>One year or more experience providing counseling, advocacy, and/or case management services to families (volunteer and internship experiences included) preferred.</li>
<li>One year or more experience working with or within the child welfare system preferred.</li>
<li>One year or more experience in coordination of services and development of community partnerships preferred.</li>
<li>Completion of an Illinois Certified 40-Hour Domestic Violence Training preferred or required to complete within two months of employment.</li></ul> 


Knowledge and Skills:
<ul>
<li>Excellent oral and written communication skills.</li>
<li>Excellent organizational skills.</li>
<li>Fluency in Spanish, oral and written, required.</li>
<li>Demonstrated computer experience.</li>
<li>Knowledge of victims&rsquo;, children and youth issues specifically related to domestic violence preferred.</li>
<li>Demonstrated ability to prioritize and handle a variety of tasks, and meet established deadlines.</li>
<li>Ability to develop and maintain positive relationships with a wide variety of people, including but not limited to board members, staff, volunteers, interns, government officials, community partners, organizational donors and media.</li>
<li>Commitment to and experience in working with people from diverse cultural, ethnic, socioeconomic backgrounds.</li>
<li>Ability to work some evening and weekend hours.</li>
<li>Valid driver&rsquo;s license, access to a reliable car with current insurance.</li></ul> 


Success Factors/Job Competencies:
<ul><li>Integrity&amp; Ethics &ndash; models SAI Vision, Mission &amp; Values</li>
<li>Customer Focus &ndash; demonstrates commitment to customer</li>
</ul><ul><li>Collaboration &amp; Teamwork &ndash; embraces an inclusive workplace</li>
<li>Quality &ndash; produces quality work product</li>
<li>Innovation/Continuous Improvement &ndash; finds new and better ways of doing things</li>
<li>Job Knowledge &ndash; demonstrates a clear understanding of and executes roles and responsibilities</li>
<li>Time Management/Productivity &ndash; manages time and resources effectively</li>
<li>Problem Solving/Decision Making &ndash; demonstrates proper judgment, problem solving and decision making</li>
<li>Independence/Initiative &ndash; works with little or no supervision and seeks out new work</li>
<li>Communication &ndash; effectively communicates</li></ul> 


Physical demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Physical demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision and distance vision. 
Performance Standards:
<ul><li>Annual performance evaluation</li>
<li>Attainment of annual goals established between supervisor and incumbent</li></ul></div>

Community Advocate- DV Co-Located (Bilingual)

Novisync

<div></div><div><div><div><div><div>Location: Indianapolis IN USA
</div><div></div><div>Start Date: 07/06/2026
</div><div></div><div>Pay Rate: BETWEEN $24.87 and $43.2
</div><div></div><div>Essential Duties/Responsibilities:
<ul><li> Understanding of agency mission, vision, goals, user groups, business processes and workflows, and how MaGIK supports DCS business units.</li></ul>
<ul><li>Work at the highest level of information systems analysis while considering the technical and/or business implications of the application of technology and/or improve processes to the current and future business environment</li>
<li>Promotes the use of technical services to resolve business issues within the agency, division, or program area.</li>
<li>Deliver technical business solutions to customers while managing the expectations of customers, stakeholders, peers, and management.</li>
<li>Conducts daily interaction with the other MaGIK sub-teams (software development, quality assurance, systems support, and project management) including activity statuses, project planning, resource planning, issue management, and information updates.</li>
<li>Formulates and defines systems scope and objectives through research and fact-finding combined with a basic understanding of user needs, business systems and industry requirements for identified performance improvement projects.</li>
<li>Meets regularly with customer, stakeholders and management providing project and status updates.</li>
<li>Ensures business and user needs are met with timely and accurate service. Interacts with project managers to ensure project schedules and compliance.</li>
<li>Participates in development of technical standards, procedures, and policies.</li>
<li>Performs related duties as assigned.</li>
<li>Solid experience and knowledge of industry standards for business analysis methodologies; including but not limited to wire framing, conceptual design, developing functional and non-functional requirements, creating user stories, creating traceability matrices, developing business workflows, translating business requests for IT and vice versa; and system testing including system testing documentation.</li>
</ul><ul><li> Deep understanding of financial workflows and hands-on experience translating complex financial operations into scalable IT system requirements, configuration changes, and technical workflows.</li></ul>
<ul><li> Advanced knowledge and experience of Microsoft products: Outlook, SharePoint, Word, Excel, Project, and Visio. Other knowledge or useful experience of Salesforce, Jira, and Axure RP.</li></ul>
<ul><li> Expertise with full software development life cycle including software system analysis, functional design, technical design, development, testing, code review and production system support (Expert)</li></ul>
<ul><li> Ability to understand QA/Testing &ndash; Approaches and Applications</li></ul>
<ul><li> Strong understanding and experience of SDLC and IT governance methodologies, tools and approaches to successful project implementations; including Agile and Waterfall software development methodologies and project management principles.</li></ul>
<ul><li>Must have ability to quickly obtain a working knowledge of the IN Child Welfare information systems.</li>
<li>Must have ability to quickly obtain a working knowledge of the child welfare operations and functions of the divisions.</li>
<li>Must have the interpersonal and organizational skills necessary to assist large technology project staffs composed of multiple levels of technologist and related DCS child welfare services staff in order to recommend and manage solutions or resolve issues related to child welfare business systems.</li>
<li>Must have the knowledge and skills needed to assist the division in quality assurance, strategic planning and development, process improvements, and client relationships.</li>
<li>Must be current in the knowledge of new technologies relevant to child welfare business systems that will allow discussions and recommendations to division managers and their staff.</li></ul></div></div></div></div></div>

Business Analyst

A Blessing of Hope

<div>Job description 
Are you passionate about making a difference in families' lives? Do you love working with kids and partnering with parents on their journey to become the best they can be? If so, we want you on our team! 
At A Blessing of Hope Family Services, we&rsquo;re committed to reunifying families across Nebraska and Colorado and empowering parents and children to thrive. We&rsquo;re looking for Family Service Specialists who are positive, compassionate, and driven to help families in need. With us, you&rsquo;ll find a company culture built on support, encouragement, and appreciation for the hard work you do! 
As a Family Service Specialist, you will supervise visits in the client home, community during the evenings (2pm-8pm) and regularly at least one weekend day each week. The Families we serve have had children removed from the home and placed into the child welfare system due to allegations of abuse and/or neglect. 
During these supervised visits, you will provide engaging parenting skills assistant, help to strengthen a family&rsquo;s bond, and in the moment redirection and parent coaching in order to promote the safe and successful reunification of families.

You will be an advocate for the families, setting goals with the assistance of the caseworker and families, documenting progress, reporting any concerns of alleged abuse/neglect, testifying in court as needed, and providing transportation for the children and families we serve. 
What You'll Do
<ul>
<li>Support Family Goals: Work closely with families and the Department of Health and Human Services to help them reach goals set by their caseworker.</li>
<li>Visit Facilitation &amp; Transport: Facilitate visitations between children and their families, providing safe and reliable transportation to and from visits.</li>
<li>Documentation: Maintain accurate and unbiased reports of each visit.</li>
<li>Resource Assistance: Help families find and apply for resources that support their path to reunification and well-being.</li></ul> 


Why You&rsquo;ll Love Working with Us
<ul>
<li>Compensation: Starting at $25 per hour</li>
<li>Mileage Reimbursement: 30 cents per mile</li>
<li>Hours: Wednesday &amp; Friday 2-8 pm; Saturday or Sunday 8am-8pm</li></ul> 


What We're Looking For
<ul>
<li>Reliable Transportation to safely transport children and meet families. Valid insurance and drivers license required.</li>
<li>Clear Communication: able to read, write and speak Spanish fluently and strong documentation skills.</li>
<li>Positive Rapport with families to build trust and provide meaningful support.</li>
<li>Education: Preferred Bachelor&rsquo;s degree in a Human Services field , But NOT Required!(Social Work, Psychology, Human Services, Counseling, etc).</li>
<li>Experience: Prior experience working with kids, crisis intervention and conflict resolution, and knowledge of child development and the child welfare system</li>
<li>Age Requirement: Candidates must be at least 21 years old.</li>
<li>Background &amp; Driving Record: Clear criminal history and a driving record with no more than three points assessed.</li>
<li>Communication &amp; Writing Skills: Strong written communication skills for accurate and unbiased documentation, as well as excellent verbal communication skills via phone and email.</li></ul> 


Ready to make a meaningful impact in families' lives? Apply today and join a team where you&rsquo;ll feel appreciated and supported every step of the way! 
Responsibilities:

This role will be working with families to provide direction, coaching, and motivation to achieve the goals set by DHHS, and the court.
<ul>
<li>The focus for Family Support Specialists is supervising the protection and safety of the child and adult participants.</li>
<li>Maintain consistent and open communication with the DHHS, and your manager about your work with the families.</li>
<li>Build great rapport with the families we serve.</li>
<li>Ensuring that professional working relationships are created with families within your scope of duties and training.</li>
<li>Submit written incident reports within 24 hours and submit service documentation and mileage for all cases within 36 hours of providing the service with families.</li>
<li>Transport children and families to and from visitations.</li></ul> 


Join our team and help make a positive impact on the lives of families! 
Job Types: Part-time 
License/Certification:
<ul>
<li>Driver's License (Required)</li></ul></div>

Bilingual Spanish Speaking Family Support Specialist - PT Weld Co., CO

Hendall Inc.

<div>OVERVIEW
Hendall Inc., a mission-focused professional services firm based in Rockville, MD, is seeking a compassionate and detail-oriented Call Center Specialist to support a high-visibility call center that operates 24/7/365 to assist unaccompanied alien children (UAC), their sponsors, and related parties.
This role involves responding to sensitive, high-impact calls and providing real-time guidance, crisis response, and resource coordination to promote the safety and well-being of vulnerable youth. We are offering full-time and part-time roles which include nights, weekends, and holidays. Candidates must be available to work in either El Paso, TX or Rockville, MD.
DUTIES<ul><li>
Deliver high-quality, compassionate services to UAC, sponsors, community members, and other callers</li><li>
Communicate effectively in English and Spanish</li><li>
Maintain professional judgment, especially during crisis calls</li><li>
Respond to calls promptly</li><li>
Manage and de-escalate calls from individuals in crisis</li><li>
Triage calls for appropriate responses, referrals, and documentation</li><li>
Provide case management/referral services</li><li>
Apply quality standards to all calls and meet program deadlines</li><li>
Work with stakeholders, including legal service providers and court officials</li><li>
Assess changes affecting child safety and make referrals to officials</li><li>
Follow protocols and policies in call handling including post-call documentation</li></ul>
MINIMUM QUALIFICATIONS<ul><li>
Bachelor's degree in a relevant field, such as psychology, social work, mental health, or a related field.</li><li>
At least 1 year of child welfare experience.</li><li>
Bilingual in English and Spanish.</li><li>
Strong computer skills, including proficiency in Microsoft Excel, Word, Teams, and Outlook.</li><li>
Comfortable learning new systems and working with case management software.</li><li>
Exceptional verbal and written communication skills.</li><li>
Ability to navigate sensitive conversations and emotionally charged topics with professionalism and empathy.</li></ul>
PREFERRED QUALIFICATIONS<ul><li>
Prior call center experience, especially in behavioral health or child/family services.</li><li>
Familiarity with Federal government programs that support UAC.</li><li>
Working knowledge of trauma-informed care principles and best practices in crisis intervention.</li></ul>
ADDITIONAL INFORMATION<ul><li>
This is an onsite role located in our secure El Paso, TX and Rockville, MD facilities. Remote/virtual work is prohibited.</li><li>
As part of a 24x7x365 essential operation, this position may require work on evenings, weekends, holidays, or during emergency situations.</li><li>
A mandatory 3-week training period (combination of webinars, self-paced learning, and workshops) must be completed prior to shift assignment.</li><li>
U.S. Citizenship or Permanent Residency required. Must be eligible for Public Trust clearance</li></ul>
Salary Range: $18.00 per hour plus $5.09/hour health and welfare benefit
For a complete listing of benefits, please visit our careers page at www.hendall.com/careers
Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>

Call Center Specialist

Atlanta Shine

Job Summary We are seeking a passionate and energetic Preschool Lead Teacher to inspire young learners and foster a nurturing, engaging classroom environment. In this vital role, you will lead early childhood education initiatives, develop creative curricula, and support the holistic development of preschool children. Your enthusiasm and expertise will help lay a strong foundation for children&rsquo;s academic and social success, ensuring they feel safe, valued, and excited to learn every day.Duties<ul><li>Design and implement dynamic lesson plans aligned with early childhood education standards, incorporating curriculum development, literacy education, math, physical education, and hands on learning methods.</li><li>Create a warm, inclusive classroom atmosphere that promotes positive behavior management and supports children&rsquo;s emotional well-being.</li><li>Lead classroom activities that foster childhood development across cognitive, social, emotional, and physical domains.</li><li>Collaborate with families to communicate children&rsquo;s progress, address individual needs including special education and early intervention strategies, and promote child welfare.</li><li>Supervise and mentor assistant teachers and classroom staff to ensure effective classroom management and high-quality childcare.</li><li>Conduct assessments using standardized testing tools to monitor developmental milestones and tailor instruction accordingly.</li><li>Maintain detailed records of lesson plans, student progress, behavior reports, and compliance documentation in accordance with licensing requirements.</li></ul>Qualifications<ul><li>Proven experience working with children in preschool or daycare settings; prior classroom management experience is essential.</li><li>Strong knowledge of childhood development principles, early intervention techniques, literacy education, math instruction, and ECE methods.</li><li>Familiarity with special education practices and behavior management strategies to support diverse learners.</li><li>Demonstrated ability to develop engaging curricula that incorporate physical activity, arts, literacy, and STEM concepts suitable for toddlers through preschoolers.</li><li>Excellent communication skills for collaborating with families, colleagues, and community partners.</li><li>Certification in early childhood education or equivalent credentials preferred; additional training in special education or child welfare is a plus.</li><li>Ability to manage classroom routines efficiently while fostering a joyful learning environment. Join us in shaping the future by nurturing curious minds! We are dedicated to providing a supportive environment where early childhood educators can thrive professionally while making a meaningful impact on young lives. All positions are paid roles committed to fostering growth both for our staff and the children we serve.</li></ul>Job Types: Full-time, Part-time, ContractPay: $13.00 - $15.00 per hourWork Location: In person

Preschool Lead Teacher

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