child welfare supervisor

Shasta County

Social Worker Supervisor I/II

Public Health Management Corporation

<div>PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent &mdash; managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment.

Job Description:

The LifeSet Clinical Supervisor provides clinical, operational, and people leadership to a team delivering the LifeSet model to young adults ages 17&ndash;23 transitioning from foster care to adulthood. This role is accountable for staff performance, service quality, documentation compliance, data accuracy, and model fidelity, while also serving as an active leader within the Older Youth Division.

The Clinical Supervisor directly supervises 4&ndash;5 LifeSet Specialists and oversees their associated caseloads (8&ndash;10 participants per specialist). In addition to program-specific leadership, this role contributes to division-wide initiatives, cross-program collaboration, and planning youth- and staff-centered events that strengthen engagement, morale, and outcomes.

Clinical &amp; Program Leadership
<ul>
<li>Serve as the clinical lead for the LifeSet team, ensuring adherence to the LifeSet model and Turning Points for Children&rsquo;s Mission and Values.</li>
<li>Provide ongoing clinical guidance, including weekly group supervision and oversight of:</li>
<li><ul><li>Treatment plans</li>
<li>Leadership Field Visits</li>
<li>Safety plans</li>
<li>High acuity cases</li>
<li>Intervention strategies and engagement approaches</li>
<li>All program model fidelity elements and documentation</li>
</ul></li><li>Collaborate with the Youth Villages Clinical Consultant, attending consultation and implementing recommended staff development strategies.</li>
<li>Provide crisis intervention support and participate in the 24/7 on-call rotation as scheduled.</li>
</ul>
People Management &amp; Staff Development
<ul>
<li>Directly supervise 4&ndash;5 LifeSet Specialists, including oversight of caseload management and service delivery.</li>
<li>Conduct individual supervision, group supervision, and team meetings.</li>
<li>Use a strength-based, solution-focused approach to assess staff performance and developmental needs.</li>
<li>Create and monitor individual professional development plans for each specialist.</li>
<li>Lead or coordinate trainings and skill-building opportunities to support continuous professional growth.</li>
<li>Conduct field supervision and joint visits to ensure staff competency, engagement quality, and model fidelity.</li>
<li>Participate in hiring, onboarding, training, and performance evaluations.</li>
</ul>
Documentation, Compliance &amp; PMR Oversight
<ul>
<li>Ensure all documentation, service records, and contractual requirements are completed accurately and on time.</li>
<li>Maintain direct responsibility for the accuracy, review, and submission of the Program Model Review.</li>
<li>Review session documentation and data reports to ensure integrity and audit readiness.</li>
<li>Identify documentation trends or gaps and provide supportive coaching and follow-up.</li>
</ul>
Operations &amp; Program Management
<ul>
<li>Support staff in operationalizing new processes, policy updates, and program innovations.</li>
<li>Ensure appropriate coverage planning for staff absences (vacation, sick leave, vacancies).</li>
<li>Support staff during court appearances, collateral meetings, and complex case situations.</li>
<li>Manage and approve program-related expenditures in accordance with agency policy.</li>
<li>Collaborate with internal departments and external partners to support effective program operations.</li>
</ul>
Older Youth Division Leadership &amp; Engagement
<ul>
<li>Serve as an active member of the Older Youth Division leadership team, contributing to planning, problem-solving, and continuous improvement efforts.</li>
<li>Collaborate across Older Youth programs to promote alignment and shared best practices.</li>
<li>Support the planning and execution of division-wide events, including:</li>
<li><ul><li>Youth engagement and enrichment activities</li>
<li>Staff recognition and morale-building events</li>
<li>Community outreach and partnership events</li>
</ul></li><li>Participate in division-wide initiatives, audits, trainings, and special projects as assigned.</li>
<li>Represent the LifeSet program and Older Youth Division in interdepartmental meetings and public forums as needed.</li>
<li>All other responsibilities as assigned.</li>
</ul>
Required Qualifications
<ul>
<li>Master&rsquo;s degree in Social Work, Psychology, Counseling, or a related human services field with a minimum of one (1) year of experience preferred 
OR 
Bachelor&rsquo;s degree with a minimum of five (5) years of progressive leadership experience in child welfare or human services</li>
<li>Demonstrated experience supervising and developing staff</li>
<li>Strong knowledge of child welfare systems, youth development, and family systems</li>
<li>Experience with crisis intervention and high-acuity populations</li>
<li>Ability to work evenings and weekends as needed, and participate in an on-call rotation is required.</li>
<li>Culturally responsive and sensitive to diverse, multi-cultural communities</li></ul> 


PHMC is an Equal Opportunity and E-Verify Employer.</div>

Clinical Supervisor - LifeSet

Texas Family Care Network

<div><h4 class="jobSectionHeader">Providing transformational change to the child welfare system in Region 5.</h4>
<h5 class="jobSectionHeader">*Services provided in the following counties - Polk, Tyler &amp; Hardin*</h5> 


Position Summary

The Case Management Supervisor leads a team of Case Managers in providing oversight and services to children and families. The Case Management Supervisor ensures the team follows agency policy, the Texas Family Code and Minimum Standards of child placing agencies. This position interacts routinely with clients, judges, attorneys, children, school personnel and all other aspects of the community.

The role of the Case Management Supervisor is a position requiring daily assessment and decision-making of child safety issues, and permanency. Case Manager Supervision requires initiative to independently organize and manage numerous tasks associated with the position. This role also requires routine interaction with Texas Department of Family and Protective Services staff, parents, children, youth, caregivers, contract providers, civil and criminal court personnel, community representatives, and other partner agencies.

Case Management Supervisors manage and develop members of their team to ensure that services to children, youth and families are set-up timely and directed toward child safety, permanency and well-being. Case Manager Supervisors ensure their team is trained and proficient in the policy and service model for Texas Family Care Network.

Responsibilities

1. Support/Service Delivery
<div>
<ul><li>Plans and manages unit operations to achieve goals and objectives for service delivery by monitoring caseloads, consulting with staff on case issues, approving leave and holding unit meetings.</li></ul>
<ul><li>Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public.</li></ul>
<ul><li>Identify potential kinship/fictive kin placement options and request home studies as needed.</li></ul>
<ul><li>Learns the background of the family and child/youth on each case to strategize how best to support them.</li></ul>
<ul><li>Participates in supervision meetings as directed/required by the Director.</li></ul>
<ul><li>Participates in other administrative and planning meetings as needed to facilitate case management functions.</li></ul>
<ul><li>Attends and actively participates in court hearings about the child and family.</li></ul>
<ul><li>Participates in supervisor on-call rotation and duties.</li></ul>
<ul><li>Ability to work independently to meet case management deadlines and job performance.</li></ul>
<ul><li>Completes other duties as assigned by the Case Management Director.</li></ul>
</div>
2. Communication
<div>
<ul><li>Develops and maintains effective working relationships between Texas Family Care Network staff, Department of Family and Protective Services staff, child welfare boards, the general public, legal, medical, educational, and other community resources.</li></ul>
<ul><li>Communicates regularly with the Director to address appropriate issues when necessary.</li></ul>
</div>
3. Supervision
<div>
<ul><li>Receive supervision.</li></ul>
</div><div><div><div><ul><li>Receive supervision from and actively communicate with supervisor on an ongoing basis throughout the week by phone, email, written message and when possible, in person regarding program matters.</li></ul>
</div>
</div> </div>b. Provides supervision.
<div><div><div><ul><li>Supervise staff directly or their supervisors depending upon the personnel actions including action plans, hiring, terminations, recruitment, vacation and sick day requests. Ensures that program staffing is qualified and provides continued safety of children served with high rates of success/program completion.</li></ul>
</div>
</div></div>4. Leadership
<div>
<ul><li>Leads a mobile unit of Case Managers who utilize technology.</li></ul>
<ul><li>Selects, manages, and develops staff through field visits, review of performance data, conferences, training, and performance evaluations.</li></ul>
<ul><li>Excellent training skills, program development, and strong leadership along with mentoring/coaching abilities.</li></ul>
<ul><li>Provides regular and consistent support/supervision to Case Managers/Senior Case Managers and provides opportunities for the professional development of assigned staff.</li></ul>
<ul><li>Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.</li></ul>
</div>
5. Community Engagement
<div>
<ul><li>Works collaboratively with other systems (education, health and justice systems) to improve outcomes for the child/youth and family.</li></ul>
<ul><li>Participates in meetings with collaborating partners and agencies.</li></ul>
</div>
6. Documentation
<div>
<ul><li>Document case records in accordance with policy.</li></ul>
<ul><li>Ensures accuracy and timeliness of data entered into systems, ensure that all relevant information exists in their records (e.g. client, family, employee, billing, etc.).</li></ul>
<ul><li>Completes appropriate forms and documentation concerning client contact including data entry into CoBris, IMPACT and other technology/case management systems.</li></ul>
</div>
7. Financial/Budget
<div>
<ul><li>Reports expenses and provides supporting documentation.</li></ul>
<ul><li>Adheres to deadlines for submitting and approving expense reports.</li></ul>
</div>
8. Risk Management and Safety
<div>
<ul><li>Adheres to mandated child abuse reporting laws.</li></ul>
<ul><li>Evaluates unit performance through case readings, data reports, and observation of unit operations to ensure unit compliance with policy, procedure and service control requirements.</li></ul>
<ul><li>Reviews case documentation on a regular schedule to monitor compliance.</li></ul>
<ul><li>Assures all policies, procedures, and standards relating to child safety and well-being are followed.</li></ul>
<ul><li>Follows policies and procedures for responding to and handling a crisis.</li></ul>
<ul><li>Completes online learning and policy acknowledgements by due date.</li></ul>
<ul><li>Attends and participates in all required trainings.</li></ul>
</div>
Qualifications
1. Education/Credentials/Licensure:
<div><ul><li>Bachelor&rsquo;s degree from an accredited college or university.</li></ul>
<ul><li>Valid state driver&rsquo;s license, safe driving record, and current auto insurance.</li></ul>
</div>
2. Experience:
<div><ul><li>Three (3) years of documented full-time experience with the Department of Family and Protective Services, with a SSCC, in a child-placing agency, in a residential child-care operation, or as a conservatorship caseworker or foster adoptive home development worker for the department. The experience must be in conducting assessments, service planning, or case management duties.</li></ul>
</div>
3. Clearances:
<div>
<ul><li>DPS
</li></ul><ul><li>DFPS
</li></ul><ul><li>FBI
</li></ul><ul><li>CBCU Eligibility Determination
</li></ul><ul><li>Child Abuse Clearances
</li></ul></div>Benefits
<div>
<ul><li>Medical coverage available with a Health Savings Account (HSA) with 100% employer match</li>
<li>Prescription coverage</li>
<li>Dental and vision plans</li>
<li>Dependent Care Flexible Savings Account</li>
<li>Retirement savings plan with an employer match</li>
<li>Free life insurance and AD&amp;D</li>
<li>Paid Time Off</li>
<li>9 paid holidays (7 recognized holidays plus a floating and birthday holiday per year)</li>
<li>Tuition reimbursement (if applicable)</li>
<li>Employee Assistance Program (EAP)</li></ul></div></div>

Case Management Supervisor (Team 8)

Clarvida

<div>Description
Job Title: Foster Home Supervisor 
Location: Denver CO Hybrid 
Employment Type: Full-time 
Salary: $21.00&ndash;$23.00/hour 
Date Posted: 02-26-2026 
About the Role 
The Foster Home Supervisor supports the foster care program by engaging, supporting, and growing foster and kinship homes to ensure the best possible placements for children. This role works directly with a team and foster homes to assess needs, identify growth opportunities, and ensure homes meet and maintain certification requirements. The Foster Home Supervisor operates in a dynamic environment that includes community-based home visits, engagement with youth placed in foster homes, and office-based responsibilities to ensure required documentation and compliance. This position also provides on-call support on a rotational basis to assist foster homes in crisis situations and prevent placement disruptions. 
 
Responsibilities<ul><li>
Engage, support, and grow foster and kinship homes to enhance placement stability</li><li>
Assess foster home needs and growth potential to determine best placement matches for children</li><li>
Ensure foster homes meet and maintain certification requirements and training standards</li><li>
Conduct community-based visits with foster homes and youth in placement</li><li>
Collaborate with team members to ensure compliance with program requirements and documentation standards</li><li>
Maintain accurate and timely documentation in accordance with agency and state guidelines</li><li>
Provide on-call crisis support to foster homes on a rotational basis to prevent placement disruptions</li><li>
Support foster parents in understanding policies, procedures, and regulatory requirements</li><li>
Partner with internal teams to ensure high-quality placement coordination and support services</li><li>
Monitor home compliance with applicable state regulations and agency standards</li><li>
Assist foster homes in completing required training and development activities</li><li>
Participate in team meetings, supervision, and collaborative planning sessions</li><li>
Track caseload progress and support quarterly incentive goals tied to performance metrics</li></ul> 
 Required Qualifications 
<ul><li>
Bachelor&rsquo;s degree in a Human Services field (Social Work, Psychology, or related field)</li><li>
Valid Driver&rsquo;s License with a clean driving record and current auto insurance</li><li>
Ability to pass fingerprinting and background checks</li><li>
Ability to obtain SAFE Certification (may be completed upon hire)</li><li>
Preferred: Experience in youth service programs such as Foster Care, Child Welfare, or Social Services</li><li>
Preferred: Knowledge of Volume 7 Colorado State Rules &amp; Regulations</li></ul> 

Compensation &amp; Benefits 
Full-time Employees:<ul><li>
Paid vacation days (increase with tenure)</li><li>
Separate sick leave that rolls over annually</li><li>
Up to 10 paid holidays*</li><li>
Medical, dental, and vision insurance options</li><li>
DailyPay &ndash; access your earnings without waiting for payday*</li><li>
Training, development, and continuing education credits for licensure requirements</li><li>
Flexible schedule you help create</li><li>
Hybrid work environment (office, community, home, virtual meetings, documentation)</li><li>
Quarterly incentives based on caseload performance</li><li>
Home requirement bonuses available</li><li>
Meaningful and supportive supervision and team environment</li><li>
Student Loan Forgiveness site eligibility (site approval does not guarantee individual approval)</li></ul> 
All Employees:<ul><li>
401(k)</li><li>
Free licensure supervision</li><li>
Pet insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Perks @ Clarvida &ndash; national discounts on shopping, travel, Verizon, and entertainment</li><li>
Mileage reimbursement*</li><li>
Cellphone stipend*</li></ul> 
(*Benefits may vary by state or county) 
 
Work Location 
Hybrid 
Employment Type 
Full-time 
 
How to Apply 
If you are passionate about supporting foster homes and ensuring safe, stable placements for youth, click &ldquo;Apply Now&rdquo; to join Clarvida as a Foster Home Supervisor. 
 
About Clarvida 
Clarvida&rsquo;s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services. 
Learn more: http://www.clarvida.com/mission-vision-and-values/ 
See other opportunities: https://www.clarvida.com/working-at-clarvida 
 
Equal Opportunity Employer 
Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic. 
Fraud Alert 
Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @clarvida.com email addresses, notifications@jobvite.com, or verified LinkedIn profiles associated with Clarvida email accounts. 
 
Keywords 
Foster Home Supervisor, Foster Care, Kinship Care, Child Welfare, Youth Services, Human Services, SAFE Certification, Placement Stability, Hybrid Role, Clarvida Careers</div>

Foster Home Supervisor

Children's Network of Hillsborough

<div>Mission Statement
The Children&rsquo;s Network of Hillsborough is committed to working with the community to protect children and preserve families.
General Purpose of Job
Manage the daily operations of the Intensive Family Services Dependency Case Management (IFST) staff, which serve children and families through early engagement intensive case management, while partnering with the Department of Children and Families protective investigators. The professional will ensure the IFST team focuses on improving the social and behavioral functioning of the family to maximize protective capacity of the parents and overall well-being of the children. The purpose is to support and supervise assessment, coordination, and delivery of identified services and treatment. Additionally, they will be required to review family assessments and ongoing documentation as well as participate in staffings to ensure parental progress and to maintain child safety and well-being.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities<ul><li>
Assign cases and related duties to staff and oversee service delivery.</li><li>
Evaluate, coordinate, and ensure necessary services and/or treatment are provided to achieve safety, permanency, and well-being of all assigned children and their families. Ensure assessments are completed timely; referrals are completed timely and assists case managers to ensure families access services timely.</li><li>
Foster relationships between family members, partners, community members, and the education system. Identify and understand what resources are available and build and maintain effective working relationships within a network of systems. Ability to network with, educate and involve community stakeholders.</li><li>
Review assessments and case plans with case managers, and provide consultation/directions to assure appropriateness, clarity, quality, and thoroughness</li><li>
Review and ensure that staff completes all documentation and reports in a professional and timely manner.</li><li>
Review and monitor case files for both internal and external quality assurance standards</li><li>
Supervise staff including regular individual and group staff meetings and case consultation</li><li>
Provide support to case managers dealing with crisis management; provide on-going assistance in coordinating services for clients</li><li>
Provide guidance to case managers by coaching, motivating, training, and providing other staff development activities, and develop training and staff development plans with each staff member</li><li>
Assist with the identification of staff training needs; provide and/or arrange training for new and existing staff on a regular basis</li><li>
Ensure service delivery complies with contractual requirements</li><li>
Prepare and conduct staff performance evaluations, including progressive discipline when appropriate</li><li>
Maintain and generate necessary reports and paperwork in a timely manner</li><li>
Provide direct casework in the absence of service staff</li><li>
Participate in the quality improvement process</li><li>
Participate in staffing&rsquo;s and meetings with other supervisors, administrators, and outside agencies</li><li>
Collect, analyze, and report data in area of supervision</li><li>
Treat all clients, co-workers and colleagues with courtesy, respect, and dignity</li><li>
Adhere to safety standards in the workplace</li><li>
Advise supervisor of significant events and pertinent issues</li><li>
Conduct oneself in a professional manner at all times</li><li>
Must be available to staff, families, and management after hours and weekends in the event of a crises or an emergency
</li><li>Other duties may be assigned as special projects may be requested</li></ul>
Working Hours
Children&rsquo;s Network of Hillsborough&rsquo;s standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is an in-office based position with fieldwork requirements, that averages 40 hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.
Travel
Travel within and outside of Hillsborough County is required. The employee must be able to drive and have reliable transportation to perform the essential functions of the position.
Training
All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure.
Supervisory Responsibilities
This position is responsible for providing direct supervision of the Child Welfare Case Management staff.
Education and Experience<ul><li>
Bachelor&rsquo;s degree from an accredited college or university in Human Services or another related field; and</li><li>
A minimum of two (2) years of child welfare related experience</li><li>
Current Child Welfare Certification or eligibility upon hire</li><li>
Prior supervisory experience preferred</li></ul>
Skills and Abilities
Exceptional leadership and communication skills, fostering collaboration across all organizational levels. Possess a strong aptitude for analytical thinking and data-driven decision-making, they excel at solving complex problems and implementing effective solutions. Proficient in project management, they adeptly handle multifaceted initiatives, ensuring deadlines are met and budgets are maintained. Highly adaptable to fast-paced and dynamic environments, they prioritize tasks efficiently while leveraging operational software and tools to enhance productivity. Strategic planning expertise and a commitment to fostering teamwork enable them to drive organizational success.
Pre-employment Requirements
Certificates, License, Registrations, backgrounds, drug screens, Etc.<ul><li>
Child Welfare Certification is required for this position</li><li>
Valid driver&rsquo;s license required, with proof of insurance, and a clean driver record</li><li>
Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE)</li><li>
Drug Screening upon hire</li><li>
Children&rsquo;s Network participates in E-Verify</li></ul>
Other Requirements
Language Skills
Must possess excellent verbal and written communication skills to effectively interact with diverse populations, including children, families, staff, and community partners. Ability to read, analyze, and interpret policies, procedures, and professional reports is essential. Must be able to write clear, concise, and accurate documentation and correspondence.
Mathematical Skills
Must possess basic mathematical skills to perform essential job functions, including the ability to add, subtract, multiply, and divide in all units of measure. Ability to apply concepts such as fractions, percentages, and basic statistics may be required for analyzing data, monitoring performance metrics, and managing resources. Accuracy and attention to detail are essential when handling documentation, budgets, and case-related data.
Reasoning Ability
Must demonstrate strong critical thinking and problem-solving skills to assess complex situations, make sound decisions under pressure, and guide staff through crisis intervention and case planning. Ability to interpret and apply policies, procedures, and regulations effectively. Must be able to identify potential risks, evaluate options, and implement appropriate solutions in a timely and ethical manner. Flexibility, sound judgment, and the ability to adapt to changing circumstances are essential.
Physical Demands
The physical demands of this position are generally moderate. The role may require extended periods of sitting, standing, and using a computer. Occasional lifting of office supplies, files, or materials up to 25 pounds may be required. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential job functions.
Work Environment
This is an in-office-based position focused on administrative work, where the noise level may be moderate. This role may involve occasional travel among agency locations, extended periods of computer work, and frequent interactions across multiple departments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
ADA: Children&rsquo;s Network of Hillsborough, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
EEO: Children&rsquo;s Network of Hillsborough, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.
Children&rsquo;s Network of Hillsborough, LLC is a Drug-Free Workplace.
Remember: If you are currently an employee of Children&rsquo;s Network of Hillsborough Florida, LLC, or one of our Case Management Organizations, it is necessary that you notify your current Supervisor, prior to applying.</div>

IFST Case Manager Supervisor

State of Tennessee

<div>Job Information
<h3 class="jobSectionHeader">State of Tennessee Job Information</h3><div><div><div>
Opening Date/Time</div><div> 03/19/2026 12:00AM Central Time</div></div> 
<div><div>
Closing Date/Time</div><div> 03/25/2026 11:59PM Central Time</div></div> 
<div><div>
Salary (Monthly)</div><div> $4,672.00 - $5,844.00</div></div> 
<div><div>
Salary (Annually)</div><div> $56,064.00 - $70,128.00</div></div> 
<div><div>
Job Type</div><div> Full-Time</div></div> 
<div><div>
City, State Location</div><div> Nashville, TN</div></div> 
<div><div>
Department</div><div> Children's Services</div></div></div> 
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, DAVIDSON COUNTY 
 
This position is not available for regular remote work. 
 
This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
Qualifications
Education and Experience: Graduation from an accredited college or university with a master's degree in social work or a related behavioral science field with a child or family focus and experience equivalent to three years of full-time professional child welfare case work including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination. 
 
OR 
Graduation from an accredited college or university with a bachelor's degree and experience equivalent to five years of full-time professional child welfare case work including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.
Necessary Special Qualifications: Applicants for this class must:
<ul><li>Complete a criminal history disclosure form in a manner approved by the appointing authority</li><li>
Agree to release all records involving their criminal history to the appointing authority</li><li>
Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check
</li><li>Submit to a review of their status on the Department of Health's vulnerable persons registry</li><li>
Possess a valid motor vehicle operator's license at the time of appointment in some positions
</li><li>Upon appointment, successfully complete a prescribed course of training offered by the Tennessee Department of Children's Services 
</li></ul> 
Overview
Summary: Under general supervision, is responsible for professional case management supervisory work of average difficulty; and performs related work as required. 
Distinguishing Features: This is the first full supervisory class in the DCS Case Manager job series. An employee in this class is responsible for the supervision of staff who are providing case management services for children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 3 in that an incumbent of the latter performs lead level case management work. This class differs from DCS Team Coordinator in that an incumbent of the latter is responsible for managing operations and programs in a regional or field office or multiple/large residential programs and supervises members of this class. 
Responsibilities
Making Decisions and Solving Problems:
<ul><li>Models a holistic approach to problem solving through exploring multiple sources and &quot;thinking outside the box&quot; to promote child welfare outcomes.
</li><li>Determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, and the need for a safety plan.</li><li>
Compares child's needs to family capabilities to appropriately match child with family.
</li><li>Reviews and assess cases for closure or transfer based on knowledge of policy requirements for case tasks to ensure safety, permanency, and well-being.
</li><li>Utilizes data to make decisions and plans to address issues, trends, and concerns to choose the best solutions.
</li><li>Makes recommendations for reunification or termination of parental rights to ensure permanency.
</li></ul> 
Judging the Qualities of Things, Services, or People:
<ul><li>Assesses the underlying needs and core family concerns in order to address key issues that will ensure safety.
</li><li>Evaluates the quality of service providers and resources such as counseling, placements, and case management in order to ensure families receive high quality services.
</li></ul> 
Interpreting the Meaning of Information for Others:
<ul><li>Interprets the meaning and intent of policies and procedures for staff, community partners, and clients.
</li></ul> 
Resolving Conflicts and Negotiation with Others:
<ul><li>Addresses conflicts among co-workers and leadership using conflict resolution skills to provide a harmonious working environment.
</li></ul> 
Getting Information:
<ul><li>Oversees intake interviews with individuals reporting suspected child abuse or neglect to ensure interviews are correctly prioritized.
</li><li>Discusses case information with subordinates to guide decision making process regarding case needs, resource allocation and outcomes.
</li><li>Ensures subordinates locate and identify natural, formal and informal supports to ensure diligent searches are conducted and documented in order to promote permanency.
</li><li>Reviews case information to assess appropriate case manager assignment in order to match the best fit for the case and rotation of schedule.
</li></ul> 
Evaluating Information to Determine Compliance with Standards:
<ul><li>Ensures that the rights of families are recognized and acknowledged to promote best practices.
</li><li>Reviews new and updated laws and policies, disseminate to staff to ensure compliance.
</li><li>Tracks, creates, and communicates reports on regional data to ensure State and Federal compliance.
</li><li>Tracks assessments to ensure data elements are meeting required time frames.
</li><li>Ensures information being submitted to outside entities (e.g. courts, service providers, law enforcement) are professional, accurate and consistent with DCS policies and procedures to provide high quality work.
</li></ul> 
Coaching and Developing Others:
<ul><li>Coach subordinates on understanding the underlying needs and core family concerns in order to address key issues that will ensure safety.
</li><li>Completes performance documents with subordinates using tools such as Performance Briefings, Performance Evaluations, Interims, Job Performance Plans, in order to ensure continuous professional development.
</li><li>Coaches, directs, and demonstrates job duties of staff for continuous professional development.
</li><li>Demonstrates tasks in computer programs for staff (e.g. Microsoft Excel, Microsoft Word, Microsoft Outlook, departmental system for entering child welfare information (TFACTS), etc.).
</li></ul> 
Updating and Using Relevant Knowledge:
<ul><li>Completes training and knowledge as required by the Department to be in compliance with policy.
</li><li>Reviews departmental policies for revisions and updates to provide accurate supervision.
</li><li>Communicates to field staff new policies, techniques, procedures, issues and systems.
</li><li>Demonstrates training techniques and knowledge as implemented by the Department to stay up to date with current child welfare best practices.
</li></ul> 
Developing and Building Teams:
<ul><li>Develops corrective action plans with underperforming subordinates, addresses specific behaviors with action steps to meet performance goals.
</li><li>Sets goals, establishes action steps, and addresses professional behavior of subordinates to meet desired outcomes.
</li></ul> 
Training and Teaching Other:
<ul><li>Utilizes a strength-based approach to identify areas for professional growth and development of subordinates.
</li><li>Identifies areas of deficiencies, develops training.
</li></ul> 
Performing Administrative Activities:
<ul><li>Maintains and update personnel files and supervisory notebooks for employees to document to support employee evaluation.
</li></ul> 
Staffing Organizational Units:
<ul><li>Interviews, selects, and hires in-coming staff in accordance with human resources guidelines.
</li></ul> 
Guiding, Directing, and Motivating Subordinates:
<ul><li>Develops and administers disciplinary actions as required to correct undesired outcomes.
</li><li>Conducts case conferences with subordinates to provide guidance, feedback, direction and next steps to promote safety, permanency and wellbeing.
</li><li>Ensures subordinates accurately complete demographic information from the child and family (e.g. Genogram, Ecomap, Lexus Nexus, etc.).
</li><li>Ensures subordinates enter all documentation regarding the child and family, to include case notes, legal petitions, adjudications, and assessments into child welfare information departmental systems (TFACTS).
</li></ul> 
Analyzing Data or Information:
<ul><li>Identifies, reviews, and compiles data from multiple sources to recognize trends in the child welfare and juvenile justice systems.
</li><li>Reviews and monitors ongoing assessments of subordinates to ensure quality case management.
</li><li>Analyzes data, response time, overdue reports, CFTM, placement reports, resource home reports, EPSDT and dental, face-to-face visits, review mega-report through use of SharePoint and Excel to track child welfare outcomes.
</li><li>Approves required assessments in a timely manner (e.g. Family Functional, CANS, YLS, FAST, etc.).
</li></ul> 
Establishing and Maintaining Interpersonal Relationships:
<ul><li>Engages with staff, children, and families to build a trustful relationship.
</li><li>Responds timely to follow-up with action steps.
</li><li>Encourages clients to be self-sufficient to overcome barriers and promote permanency.
</li><li>Communicates issues effectively to build solutions.
</li><li>Arrives prepared and on time to meetings.
</li><li>Responds timely, appropriately, and respectfully with families, providers, and staff.
</li></ul> 
Communication with Supervisor, Peers or Subordinates:
<ul><li>Represents directives from regional management to subordinates in order to ensure a positive work environment and maintain professional relationships.
</li><li>Identifies pertinent information about cases that require decisions and/or actions from leadership and DCS legal staff.
</li><li>Responds to phone calls and all correspondences in a professional, timely manner to model this behavior for subordinates.
</li></ul> 
Developing and Building Teams:
<ul><li>Participates as an active member of a team; provide support and rely on team members for knowledge and assistance as needed.
</li><li>Builds multi-disciplinary team to conduct peer reviews for cases to ensure quality case management services.
</li><li>Assists with identifying team members for a Child and Family Team Meeting who will work collaboratively with the Case Manager to develop action steps and goals to be accomplished by the child and family.
</li></ul> 
Communicating with Persons Outside Organization:
<ul><li>Participates in multi-disciplinary teams including Child Protective Investigative Team, Foster Care Review Board, Care Team, Community Advisory Board in order to gain a global perspective about case planning decisions.
</li><li>Provides high quality customer service with clients and community partners to promote effective outcomes.
</li><li>Follow-ups on complaints from community partners, legislative services, and others in a timely professional manner in order to build community teams.
</li><li>Exhibits a self- presentation of respectful, professional conduct to gain respect from community partners.
</li></ul> 
Interacting with Computers:
<ul><li>Performs advanced tasks in computer programs (e.g. Microsoft Office and TFACTS).
</li><li>Directs and assists staff with trouble shooting in computer programs (e.g. Microsoft Office, Excel, etc.).
</li></ul> 
Assisting and Caring for Others:
<ul><li>Provides subordinates with tools such as Employee Assistance Program, information about coping skills for secondary trauma, and other stress management supports.
</li><li>Directs staff to appropriate services during times of medical leave, FMLA, and bereavement.
</li><li>Directs staff to appropriate first aid-safety kits, and procedures during times of need to ensure safety and well-being of staff.
</li><li>Assists child to prepare for placement, adoption, reunification, etc., to include monitoring and sitting with child while they await placement.</li></ul> 

Coordinating the Work and Activities of Others:
<ul><li>Assigns cases and work assignments to DCS Case Managers through use of departmental systems for entering child welfare information (TFACTS) in order to meet work requirements.
</li><li>Creates on-call schedules for DCS Case Managers to allocate personnel in a fair and consistent manner.
</li></ul> 
Processing Information:
<ul><li>Audits case files and departmental systems for entering child welfare information (TFACTS) to ensure State and Federal laws to remain in compliance.
</li></ul> 
Scheduling Work and Activities:
<ul><li>Ensures subordinate schedule home visits in a timely manner per policy requirements.
</li><li>Works flexible hours including on-call, weekends, holidays and after hours.
</li><li>Ensures on-call, after hours schedule is developed, posted and entered into TFACTS (when required).
</li><li>Schedules case conferences, team meetings, performance briefings and other assignments as needed.
</li><li>Schedules appointments as necessary to provide high quality services.
</li></ul> 
Documenting/Recording Information:
<ul><li>Documents case conferences, performance evaluations, disciplinary actions and other information as needed into TFACTS or Edison to ensure appropriate supervision.
</li><li>Enters time, mileage, travel, files leave requests, into human resources web application to ensure accurate compensation.
</li><li>Approves time, mileage, travel, files, leave requests, into Edison.
</li></ul> 
Performing General Physical Activities:
<ul><li>Administers drug screen analysis to support field staff in making safety assessments, when necessary.
</li></ul> 
Operating Vehicles, Mechanized Devices, or Equipment:
<ul><li>Maintains logs, documentation and oversees the use of child restraint devices by staff to ensure safety.
</li><li>Supervises transportation processes to ensure safety and compliance with policy.
</li><li>Operates office machinery.</li></ul>
Competencies (KSA's)
Competencies:<ul><li>
Decision Quality</li><li>
Problem Solving</li><li>
Directing Others</li><li>
Organizing</li><li>
Conflict Management</li><li>
Sizing Up People</li><li>
Drive For Results</li><li>
Perseverance</li><li>
Organizational Agility</li><li>
Written Communications</li><li>
Ethics and Values</li><li>
Integrity and Trust</li></ul>
Knowledge:<ul><li>
Knowledge of computer program and office equipment, at an intermediate level, used on a daily basis</li><li>
Knowledge of Human Resources policies and procedures that will be used on a daily basis with supervision</li><li>
Knowledge of the Department of Children Services policies and procedures, at an intermediate level, used on a daily basis in the work environment</li></ul>
Skills:<ul><li>
The skill to manage one&iquest;s own time</li><li>
The skill to actively listen to others</li><li>
The skill to organize work efficiently and effectively</li><li>
The skill to use problem solving techniques, at an intermediate level, in daily work</li><li>
The skill to understand written sentences and paragraphs, at an intermediate level, in work related documents</li><li>
The skill to understand verbal communication, at an intermediate level, in work related situations on a daily basis</li><li>
The skill to listen to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li><li>
The skill to make appropriate decisions, at an intermediate level, on a daily basis
</li></ul>Abilities:<ul><li>
The ability to be culturally sensitive in the work environment</li><li>
The ability to demonstrate warmth and empathy when working with children and families</li><li>
The ability to demonstrate self-control in daily situations</li><li>
The ability to demonstrate critical thinking, at an intermediate level, in the work environment</li><li>
The ability to handle daily stressful situations in the work environment</li><li>
The ability to demonstrate flexibility in the work environment</li><li>
The ability to be a team player in the work environment</li><li>
The ability to work with the general public in the work environment on a daily basis</li><li>
The ability to manage multiple roles in the work environment on a daily basis</li><li>
The ability to develop and maintain personal growth within the team assigned to in the work environment</li><li>
The ability to coach and mentor best practices for the DCS Case Manager 1&iquest;s, 2&iquest;s and 3&iquest;s in the work environment on a daily basis</li></ul> 
Tools &amp; Equipment
<ul><li>Electronic devices</li><li>
Computers</li><li>
Motor vehicle</li></ul>
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:<ul><li>
A valid driver's license</li><li>
For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.</li></ul>
Please include your Driver's License Information under the Licenses and Certifications section of your application.
**Agencies may allow an exception based on other factors.</div>

DCS CASE MANAGER 4 - 03192026-76155

State of Maine

<div><h2 class="jobSectionHeader">If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State&rsquo;s career page and indicate on the application that they have previously worked for the State.
</h2>.
Department of Health and Human Services (DHHS)
Opening Date: March 18, 2026
Closing Date: March 31, 2026
Job Class Code: 5078
Grade: 27 (Supervisory Services)
Salary: $77,542.40 - $103,064.00* per year
*This is inclusive of a $7.50 recruitment and retention stipend. This position is eligible for an additional $1.00/hr. stipend for employees possessing a related Master&rsquo;s Degree.
Position Number: 020000-2815
Location: Sanford
Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.
Core Responsibilities:
As a Child Protective Services Casework Supervisor, you will plan, coordinate, direct, and monitor the activities of caseworkers and support staff in the areas of child protection, adoption, and substitute care assigned to your unit. You will assess and assign casework loads; and review, monitor and provide guidance to your staff concerning cases and service delivery. You will research and work with staff and peers to resolve critical and crisis situations. Your typical duties will include:
<ul><li>Ensuring established quality service standards are maintained.
</li><li>Conferring with and counseling workers regarding casework in order to assist with difficult cases and caseload problems.
</li><li>Reviewing and comparing work performance and/or products of staff with established standards to assess employee productivity levels and training needs.
</li><li>Connecting with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements.
</li><li>Evaluating and recommending program-wide changes and establishing unit procedures and goals in order to upgrade the quality and continuity of services.
</li><li>Coordinating activities between unit and service providers to effectively deliver social services to agency clients.
</li><li>Authorizing service provision and client/caseworker expenditures.
</li><li>Negotiating various contracts and agreements with service providers and others to ensure appropriate services are provided.
</li><li>Analyzing and reviewing cases to ensure compliance with state and federal laws, standards, and requirements, and initiate and participate in court hearings.
</li><li>Directing, coordinating, and/or participating in after-hours coverage to ensure appropriate staffing.
</li></ul>Minimum Qualifications:
To qualify, your background must include eight (8) years of education and/or professional experience in social work which includes at least two (2) years experience as a fully licensed social worker* (LSW). A Master&rsquo;s degree is preferred.
Preference will be extended to candidates possessing the following skills/experience:
<ul><li>Recent experience in professional child welfare casework.
</li><li>A thorough knowledge of and recent experience working with MACWIS/Katahdin.
</li><li>Four years experience as a fully-licensed social worker.
</li></ul>*An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.
Please submit a cover letter addressing your skills and/or prior experience in each of the three areas above.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you&rsquo;re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.
Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The Office of Child &amp; Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine. We have an anticipated vacancy in our Sanford office.
Application Information:
For questions about this position, please contact Nate Oliver, Program Administrator at Nathaniel.Oliver@maine.gov or call 207-286-2459.
Please submit all documents or files in PDF or Word format.
To request a paper application, please contact Lucia.Nadeau@Maine.gov
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto&mdash;&quot;Dirigo&quot; or &quot;I lead&quot;&mdash;as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
<ul><li>Work-Life Fit &ndash; Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
</li><li>Health Insurance Coverage &ndash; The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
</li><li>Health Insurance Premium Credit &ndash; Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .
</li><li>Dental Insurance &ndash; The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
</li><li>Retirement Plan &ndash; The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
</li><li>Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child&mdash;including non-birthing and adoptive parents&mdash;receive six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .
</li></ul>State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you&rsquo;re looking for a great next step, and want to feel good about what you do, we&rsquo;d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.</div>

Child Protective Services Caseworker Supervisor

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