chronic disease manager

Devoted Health

<p></p><div><p><b>Job Description</b></p><p><b><i>
A bit about this role:</i></b></p><p></p><p>
Devoted Medical has built a best-in-class Hypertension Clinic to manage and coordinate care in a manner consistent with Devoted&rsquo;s values of treating every member like family. Members with chronic conditions, like hypertension, often lack access to high-quality care because of a scarcity of primary or specialist care in their community or personal barriers to traveling to seek care. Elevated blood pressure is the leading contributor of cardiovascular morbidity and mortality&ndash; in fact, complications from raised blood pressure account for 53% of all heart disease and stroke deaths globally. Despite a mountain of proven effective interventions, the prevalence of hypertension and adverse events related to cardiovascular disease are rising at an alarming rate.</p><p></p><p>
We are on a mission to eradicate preventable death due to hypertension by replicating best-in-class hypertension care through our virtual care platform. Our multidisciplinary team combines remote monitoring, medication management, and high-touch disease education to deliver seamless specialty care in the comfort of our members&rsquo; homes.
</p><p></p><p>As a Cardiovascular Clinical Guide, you will make a meaningful impact every day by supporting members throughout their care journey. Drawing on your coaching skills, you&rsquo;ll review each member&rsquo;s medical history, medications, and lifestyle habits, and help them build the confidence and tools they need to monitor and improve their cardiovascular health. You&rsquo;ll play a key role on our specialty care team, empowering members to set achievable goals, overcome barriers, and make lasting changes that lead to healthier, more fulfilling lives.</p><p></p><p><b><i>
Responsibilities will include:</i></b></p><ul><li><p>
Screen members for eligibility in the Hypertension Clinic</p></li><li><p>
Provision BP monitors, assess proper measurement technique, and reinforce accurate self-monitoring practices</p></li><li><p>
Conduct comprehensive hypertension assessments, including review of medical history, medications, adherence patterns, and lifestyle habits</p></li><li><p>
Deliver intensive lifestyle and nutrition counseling focused on sodium and alcohol reduction, weight management through heart-healthy eating and portion control, increased physical activity, and smoking cessation support</p></li><li><p>
Identify barriers to healthy behaviors and coach members toward realistic, sustainable health goals</p></li><li><p>
Utilize motivational interviewing skills with the goal to influence positive sustained behavioral changes</p></li><li><p>
Maintain accurate and timely documentation of all member interactions</p></li><li><p>
Schedule follow-up appointments with yourself, program providers, or the member&rsquo;s primary care provider as needed</p></li><li><p>
Connect members with the right resources within Devoted to troubleshoot clinical or care-coordination issues</p></li><li><p>
Coordinate multidisciplinary care with Devoted teams, including Specialty Care NPs, Clinical Pharmacists, Social Workers, Behavioral Health, Community Guides (financial assistance), Clinical Associates, and Outbound Guides</p></li><li><p>
Serve as the member&rsquo;s primary point of contact throughout program enrollment, guiding them through the care journey</p></li><li><p>
Synchronize and communicate care plans with PCP or other community care providers</p></li><li><p>
Conduct outreach calls to members as needed</p></li><li><p>
Identify and close applicable Stars measure gaps during member visits to support quality and performance goals</p></li></ul><p></p><p><b><i>
Required skills and experience:</i></b></p><ul><li><p>
Experience as a Medical Assistant or in a clinical/healthcare setting</p></li><li><p>
At least 2 years of work experience in longitudinal chronic disease management (e.g., primary care, specialty care, etc.)</p></li></ul><p></p><p><b><i>
Desired skills and experience:</i></b></p><ul><li><p>
Spanish bilingual is highly desired</p></li><li><p>
Experience caring for Medicare patients</p></li></ul><p><b><i><br>
Hours:
</i></b></p><ul><li><p><b>EST Candidates:</b></p><ul><li><p><b>
9:20am - 6:00pm</b></p></li><li><p><b>
10:00am- 6:40pm</b></p></li></ul></li><li><p><b>
CST Candidates:</b></p><ul><li><p><b>
8:20am - 5:00pm</b></p></li><li><p><b>
9:00am - 5:40pm</b></p></li></ul></li><li><p><b>
MST Candidates:</b></p><ul><li><p><b>
8:40am - 4:20pm</b></p></li><li><p><b>
9:20am - 6pm</b></p></li></ul></li><li><p><b>
PST Candidates:</b></p><ul><li><p><b>
8:20am - 5pm
</b></p></li></ul></li></ul><p></p><p><b><i>Pay range: </i></b>$27-$30/hour</p><p></p><p>
Employer-sponsored health insurance and dental and vision plan with low or no premium</p><p></p><p><b>
#LI-Remote</b></p><p></p><p>
The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.</p><p></p><p>
Our Total Rewards package includes:</p><ul><li><p>
Employer sponsored health, dental and vision plan with low or no premium</p></li><li><p>
Generous paid time off</p></li><li><p>
$100 monthly mobile or internet stipend</p></li><li><p>
Stock options for all employees</p></li><li><p>
Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles</p></li><li><p>
Parental leave program</p></li><li><p>
401K program</p></li><li><p>
And more....</p></li></ul><p></p><ul><li><i>Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.</i></li></ul><p></p><p>
Healthcare equality is at the center of Devoted&rsquo;s mission to treat our members like family. We are committed to a diverse and vibrant workforce.</p><p></p><p>
At Devoted Health, we&rsquo;re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That&rsquo;s why we&rsquo;re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company &mdash; one that combines compassion, health insurance, clinical care, service, and technology <b>-</b> to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!</p><p></p><p>
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted&rsquo;s Code of Conduct, our company values and the way we do business.</p><p></p><p>
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</p><p></p><p>
The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.</p><p></p><p>
Our Total Rewards package includes:</p><ul><li><p>
Employer sponsored health, dental and vision plan with low or no premium</p></li><li><p>
Generous paid time off</p></li><li><p>
$100 monthly mobile or internet stipend</p></li><li><p>
Stock options for all employees</p></li><li><p>
Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles</p></li><li><p>
Parental leave program</p></li><li><p>
401K program</p></li><li><p>
And more....</p></li></ul><p></p><ul><li><i>Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.</i></li></ul><p></p><p>
Healthcare equality is at the center of Devoted&rsquo;s mission to treat our members like family. We are committed to a diverse and vibrant workforce.</p><p></p><p>
At Devoted Health, we&rsquo;re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That&rsquo;s why we&rsquo;re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company &mdash; one that combines compassion, health insurance, clinical care, service, and technology <b>-</b> to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!</p><p></p><p>
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted&rsquo;s Code of Conduct, our company values and the way we do business.</p><p></p><p>
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</p></div>
<br><div></div><div><div><div><div><div><p>We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by individuals purporting to represent Devoted Health. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for &ldquo;start up costs&rdquo; or &ldquo;equipment&rdquo;), or seek to collect sensitive personal information. These job postings and offers are <b>NOT</b><b> </b>authorized by Devoted Health and Devoted is not responsible for fraudulent offers, personal information that you may have disclosed, or payments made to third parties purporting to represent Devoted. We have reported this matter and are cooperating with law enforcement agencies. Devoted Health will never ask for financial commitment or contribution from a candidate at any stage of the recruitment process.</p></div></div></div></div></div><p></p>

Cardiovascular Clinical Guide

Arcare

<div><p><b>Job Title:</b> Chronic Disease Case Manager LPN<br>
<b>Job Type:</b> Full-time (Monday-Friday, 8:00 AM - 5:00 PM)<br>
<b>Travel:</b> 0-15%</p>
<p><b>
Qualifications:</b></p>
<ul><li>
Associate&rsquo;s Degree in a related field required; LPN license in the appropriate state preferred</li><li>
At least one year of experience in a medical facility, with a background in case management or chronic disease care preferred</li><li>
Proficiency in Microsoft Office and the ability to learn and utilize electronic health record (EHR) systems</li><li>
Current CPR and TB certification (required at hire date and annually thereafter)</li><li>
Strong organizational, communication, and interpersonal skills</li></ul>
<p><b>
Job Summary:</b><br>
<b>Discover a rewarding career at Arcare.</b> We are seeking a dedicated and patient-focused Chronic Disease Case Manager LPN to join the Arcare team. In this role, you will provide education and case management support to patients living with chronic diseases, including those with HIV. You will work closely with healthcare providers, care teams, and external organizations to ensure patients receive the support they need to manage their health effectively.</p>
<p>
Responsibilities include coordinating chronic care services, providing health education, monitoring patient progress, and assisting with referrals. The ideal candidate will possess excellent communication skills, a strong understanding of chronic disease management, and the ability to build meaningful relationships with patients and their care teams. This role combines hands-on support with administrative duties to improve patient outcomes and promote overall well-being.</p>
<p><b>
Key Responsibilities:</b></p>
<ul><li>
Develop individualized care plans for patients enrolled in chronic disease management programs.</li><li>
Monitor and update care plans regularly based on patient needs and acuity levels.</li><li>
Provide health education on disease prevention, management, and healthy lifestyle habits.</li><li>
Assist patients with navigating healthcare systems, including scheduling appointments and accessing resources.</li><li>
Conduct regular follow-ups with patients via phone, telehealth, or in-person visits.</li><li>
Collaborate with healthcare providers to coordinate care and case conferences.</li><li>
Maintain accurate and timely documentation in electronic health records (EHR) and other required systems.</li><li>
Advocate for patients by connecting them to community resources and support services.</li><li>
Provide education about medication adherence, disease management, and risk reduction.</li><li>
Participate in outreach events and community activities as directed.</li><li>
Ensure compliance with all federal, state, and local regulations related to care delivery.</li></ul>
<p><b>
Skills &amp; Attributes</b></p>
<ul><li>
Strong communication and relationship-building skills, with the ability to work with diverse populations</li><li>
Knowledge of chronic disease management and local healthcare resources</li><li>
Ability to adapt to changing environments and technologies</li><li>
Detail-oriented with strong organizational and time-management skills</li><li>
Ability to work independently and collaboratively as part of a care team</li></ul>
<p><b>
Company Paid Benefits:</b></p>
<ul><li>
Health, dental, and vision insurance</li><li>
Paid time off (sick and vacation, up to 96 hours accrued annually)</li><li>
Eight (8) paid holidays</li><li>
One (1) floating holiday</li><li>
One (1) birthday holiday</li><li>
Life insurance</li><li>
Long-term disability</li><li>
Free Arcare clinic benefits for employees with Arcare health insurance</li><li>
Retirement plan (401(k) with company matching up to 200% of 4% after 1 year of employment)</li><li>
Additional supplemental and family coverage available</li></ul>
<p><b>
Application Assistance:</b><br>
If you need assistance with the application process, please email humanresources@arcare.net.</p>
<p><b>
Equal Opportunity Employer:</b><br>
Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.</p>
<p>
#IND2</p></div>

Chronic Disease Care Management Nurse- LPN

Cahaba Medical Care Foundation

<div><div><b>Chronic Care Management Nurse/RN</b></div><div></div><div><i><br>
Reports to </i><b><i>Chief Quality Officer</i></b></div><div><b><br>
 Cahaba Medical Care Foundation</b></div><p><b>
 Supervised by: </b>Chief Quality Officer</p><h3 class="jobSectionHeader">
Position Overview:</h3><p>
The Chronic Care Management Nurse plays a pivotal role in providing personalized care for patients with chronic conditions, including but not limited to diabetes, hypertension, asthma, COPD, heart disease, and other long-term illnesses. This role involves monitoring patients' health status, educating them on their conditions, ensuring adherence to treatment plans, and promoting proactive measures to prevent complications. The Chronic Care Management Nurse collaborates closely with physicians, care teams, and patients to deliver high-quality care in a clinic setting.</p><h3 class="jobSectionHeader">
Working Environment:</h3><ul><li><p>
Clinic Hours: Monday to Friday, 8:00 AM &ndash; 5:00 PM (with occasional extended hours depending on patient needs).</p></li><li><div>
Environment: Fast-paced, team-oriented, and patient-focused clinic setting.</div></li><li><p>
Physical Demands: Standing, walking, and sitting for extended periods. Occasional lifting of patients or equipment may be required.</p></li></ul><h3 class="jobSectionHeader">
Key Responsibilities:</h3><h4 class="jobSectionHeader">
Patient Care &amp; Management:</h4><ul><li><p>
Chronic Disease Management:</p><ul><li><div><br>
Monitor and assess the health status of patients with chronic conditions, including vital signs, lab results, medications, and treatment adherence.</div></li><li><div>
Provide ongoing education and support to patients on managing their chronic conditions and improving health outcomes.</div></li><li><div>
Collaborate with physicians and other healthcare providers to develop and implement personalized care plans based on patient needs.</div></li><li><div>
Offer routine assessments for patients in both in-person and remote settings, such as phone calls or telehealth visits.</div></li></ul></li><li><div>
Medication Management:</div><ul><li><div><br>
Educate patients on the proper use of prescribed medications and monitor for adherence, side effects, and potential drug interactions.</div></li><li><div>
Coordinate medication refills and communicate with pharmacies/providers as necessary.</div></li><li><div>
Assist in adjusting medication regimens as ordered by the physician, in accordance with established protocols.</div></li></ul></li><li><div>
Care Coordination:</div><ul><li><div><br>
Act as a point of contact for patients with chronic conditions, ensuring that all aspects of care are coordinated, including referrals, tests, and specialist visits.</div></li><li><div>
Communicate and follow up with patients to ensure continuity of care and address any issues or concerns promptly.</div></li><li><p>
Monitor patients' progress and identify early signs of complications or deterioration in their condition.</p></li></ul></li></ul><h4 class="jobSectionHeader">
Education &amp; Support:</h4><ul><li><p>
Patient Education:</p><ul><li><div><br>
Provide education on managing chronic diseases, including self-management skills, lifestyle changes, diet, exercise, and coping strategies.</div></li><li><div>
Educate patients and their families on the importance of preventative care, such as routine screenings, immunizations, and other health-related behaviors.</div></li><li><div>
Use self management methods to ensure patients understand their treatment plans and health goals.</div></li></ul></li><li><div>
Health Promotion:</div><ul><li><div><br>
Help patients set realistic, measurable goals to improve their health and quality of life.</div></li><li><div>
Guide patients through disease-specific management strategies, including symptom monitoring, tracking triggers, and recognizing warning signs.</div></li><li><p>
Empower patients to take ownership of their health and become active participants in their care plans.</p></li></ul></li></ul><h4 class="jobSectionHeader">
Documentation &amp; Reporting:</h4><ul><li><p>
Patient Records:</p><ul><li><div><br>
Maintain accurate and up-to-date patient records in compliance with clinic policies and relevant regulations (e.g., HIPAA).</div></li><li><div>
Document patient assessments, care plans, interventions, progress notes, and any changes in condition or treatment in the electronic health record (EHR).</div></li><li><p>
Complete required reports related to chronic care management programs, including billing and outcome documentation.</p></li></ul></li></ul><h4 class="jobSectionHeader"><br>
Quality Improvement:</h4><ul><li><p>
Outcomes Monitoring:</p><ul><li><div><br>
Track and report on the effectiveness of chronic care management services, identifying areas for improvement in care delivery.</div></li><li><div>
Participate in quality improvement initiatives aimed at improving patient outcomes and enhancing the overall care process.</div></li><li><p>
Support the clinic&rsquo;s efforts to meet accreditation standards, quality measures, and performance benchmarks for chronic care management.</p></li></ul></li></ul><h3 class="jobSectionHeader">
Skills and Qualifications:</h3><ul><li><p>
Education and Certification:</p><ul><li><div><br>
Registered Nurse (RN) or Licensed Practical Nurse (LPN)with an active state license.</div></li><li><div>
BLS (Basic Life Support) certification</div></li></ul></li><li><div>
Experience:</div><ul><li><div><br>
Minimum of 2-3 years of nursing experience, with a focus on chronic disease management, geriatrics, or related areas.</div></li><li><div>
Experience working in a clinic or outpatient setting preferred.</div></li><li><div>
Knowledge and experience in patient education, health promotion, and care coordination.</div></li></ul></li><li><div>
Technical Skills:</div><ul><li><div><br>
Proficiency with Electronic Health Records (EHR) systems.</div></li><li><div>
Basic knowledge of chronic care management programs and healthcare regulations.</div></li><li><div>
Familiarity with telemedicine platforms and remote patient monitoring is a plus.</div></li></ul></li><li><div>
Interpersonal Skills:</div><ul><li><div><br>
Excellent communication skills, both verbal and written, to effectively interact with patients, families, and healthcare professionals.</div></li><li><div>
Ability to work collaboratively within a multidisciplinary team.</div></li><li><div>
Strong critical thinking and problem-solving skills, with the ability to assess complex situations and make sound clinical decisions.</div></li></ul></li><li><div>
Personal Attributes:</div><ul><li><div><br>
Empathy and compassion for patients with chronic conditions.</div></li><li><div>
Strong organizational skills and attention to detail.</div></li><li><div>
Ability to manage a high volume of patients and prioritize care effectively.</div></li></ul></li></ul><h3 class="jobSectionHeader">
Additional Information:</h3><p>
The Chronic Care Management Nurse is a critical member of our care team, dedicated to improving the health and quality of life of patients with chronic conditions. This role provides an opportunity to make a meaningful difference in the lives of patients, empowering them to manage their health and prevent complications associated with chronic diseases.</p></div>

Chronic Care Management Nurse

Hoss Care

<div>
 <strong>
  Company Description
  <br/>
 </strong>
 <p>
  Hoss Care leverages an AI-powered remote care platform to deliver continuous, HIPAA-compliant monitoring and chronic care management. Trusted by leading health systems, Hoss Care integrates FDA-approved devices, predictive analytics, and automated care coordination. The platform is designed to enhance clinical outcomes, improve medication adherence, and reduce hospitalizations. Hoss Care is committed to transforming healthcare delivery and supporting providers in delivering exceptional patient care.
  <br/>
 </p>
 <strong>
  Role Description
  <br/>
 </strong>
 <p>
  This is a full-time, on-site Nurse position located in Miami, FL. The Nurse will provide direct patient care, coordinate and monitor treatment plans, and ensure compliance with healthcare protocols. The role includes utilizing patient data and predictive analytics tools to assess and respond to health needs, collaborating with interdisciplinary teams, educating patients on medication adherence, and supporting chronic disease management. Exceptional communication and a compassionate approach to patient care are essential.
  <br/>
 </p>
 <strong>
  Qualifications
  <br/>
 </strong>
 <ul>
  <li>
   Proficiency in patient care, including administering treatments, managing medications, and monitoring patient status
  </li>
  <li>
   Strong skills in care coordination, chronic disease management, and patient education
  </li>
  <li>
   Experience using digital health tools, electronic health records (EHR), and familiarity with predictive analytics
  </li>
  <li>
   Excellent interpersonal, communication, and collaborative skills for working within interdisciplinary teams
  </li>
  <li>
   Current Registered Nurse (RN) license in Florida
  </li>
  <li>
   BLS/ACLS certification preferred
  </li>
  <li>
   Experience in chronic care, remote patient monitoring, or telehealth services is a plus
  </li>
 </ul>
</div>


Nurse

Associate Property Manager

TEEMA

<div><p>The role of the Account Manager is to generate quality revenue in the form of qualified new patient starts.</p><p>
Essential Functions and Duties</p><ul><li><p>
Promoting and selling Nufactor Specialty Pharmacy service offering to referring entities, primarily in the physician office setting.</p></li><li><p>
Generate patient referrals for the purpose of generating positive revenues for any Nufactor product offerings, primarily immune globulin and infliximab therapies.</p></li><li><p>
Conducts sales presentations and meetings in physician offices.</p></li><li><p>
Develops and implements territory strategies in conjunction with RVP of</p><p>
Sales and other team members.</p></li><li><p>
Act as a liaison between healthcare provider and Nufactor to improve,</p><p>
expedite, and facilitate patient safety and quality of care.</p></li><li><p>
Maintains up to date territory workbook.</p></li><li><p>
Effectively manages all internal and external communications.</p></li><li><p>
Maintain and enhance existing business relationships while identifying</p><p>
and developing new business opportunities for Nufactor&reg;
</p><p>Enterprises, Inc.</p></li><li><p>
Attends local, regional and national events and tradeshows, as assigned.</p></li></ul><ul><li><p>
Gathers and disseminates new industry intelligence to the team.</p></li><li><p>
Continuously strive to improve processes, service quality to internal and</p><p>
external customers.</p></li><li><p>
Adheres specifically to all company policies and procedures, Federal and</p><p>
State regulations and laws.</p></li><li><p>
Displays dedication to position responsibilities and achieve assigned goals</p><p>
and objectives.</p></li><li><p>
Represents the Company in a professional manner and appearance at all</p></li></ul><p>
Account Manager Sales</p><p></p><ul><li><p><br>
Understands and carries out the Company&rsquo;s purpose and its organizational values.</p></li><li><p>
Displays enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.</p></li><li><p>
Works effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listens to and objectively consider ideas and suggestions from others; keeps commitments; keeps others informed of work progress, timetables, and issues; addresses problems and issues constructively to find mutually acceptable and practical business solutions; addresses others by name, title, or other respectful identifier, and; respects the diversity of our work force in actions, words, and deeds.</p></li><li><p>
Complies with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.</p></li><li><p>
Ensures conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.</p></li><li><p>
Other duties as assigned.</p><p>
Education, Knowledge, Skills and Experience</p><p>
Required Education:</p></li><li>High School diploma or equivalent; Bachelor&rsquo;s Degree preferred.</li></ul><p>
Required Knowledge:</p><ul><li>Excellent understanding of chronic health challenges such as Primary Immune Deficiency, Chronic Inflammatory Demyeliating Polyneuropathy and all other disease states treated with IG including Hemophilia.</li></ul><p>
Preferred Knowledge:</p><ul><li>Excellent understanding of chronic health challenges in conditions Nufactor product offering treats.</li></ul><p>
Required Experience:</p><ul><li>Must have at least five (5) years&rsquo; experience in relative health care industry including management, sales, clinic services, or customer service</li></ul><p>
Preferred Experience:</p><ul><li>Three (3) to five (5) years&rsquo; experience in similar chronic disorders is preferred.</li></ul><br>
<p></p>
#Workwolf</div>

Pharmaceutical (Infusion) Sales Executive

First Coast Cardiovascular Institute

<div><p><b>Job Type:</b> Full-Time<br>
<b>Work Location:</b> In Person</p>
<p><b>
Position Overview</b></p>
<p>
The Virtual Care Support Services Medical Assistant supports virtual care delivery, Remote Patient Monitoring (RPM), and Quality Department initiatives, with a primary focus on patients with <b>cardiovascular conditions</b>. This role is critical to patient engagement, proactive monitoring, and care coordination and requires extensive <b>phone-based communication</b> with patients and caregivers.</p>
<p>
The ideal candidate has prior experience in cardiovascular care, is comfortable working in a fast-paced, metrics-driven environment, and demonstrates strong clinical judgment within defined protocols.</p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li>Perform outbound and inbound <b>phone-based patient outreach</b> for RPM and chronic cardiovascular care programs</li>
<li>Monitor and review RPM data (e.g., blood pressure, heart rate, weight) and identify trends or abnormal values</li>
<li>Escalate clinical concerns to the Advanced Practice Providers (APPs) or physicians per established cardiovascular care protocols</li>
<li>Educate patients on cardiovascular disease management, medication adherence, lifestyle modifications, and RPM device usage</li>
<li>Conduct routine follow-ups to assess symptoms, adherence, and care plan effectiveness</li>
<li>Document all patient interactions, monitoring data, and care coordination activities accurately in the EHR and RPM Platform.</li>
<li>Collaborate with physicians, APPs, care managers, and quality teams to ensure coordinated care delivery</li>
<li>Assist with <b>Quality Department programs</b>, including care gap outreach, quality measure support, and data collection</li>
<li>Provide education and support to caregivers to enhance chronic cardiovascular disease management</li>
<li>Maintain compliance with HIPAA, RPM billing workflows, and organizational policies</li>
</ul>
<p><b>Required Qualifications</b></p>
<ul>
<li>High school diploma or equivalent required</li>
<li>Completion of an accredited Medical Assistant program required.</li>
</ul><ul><li>A minimum of 5 years of experience as a medical assistant is required</li>
<li><b>Minimum 2-3 years of hands-on experience in a cardiovascular or cardiology care setting (REQUIRED)</b></li>
<li>Strong understanding of cardiovascular conditions such as hypertension, heart failure, coronary artery disease, and arrhythmias</li>
<li>Proficiency with Electronic Health Records (EHR) and telehealth or RPM platforms</li>
<li>Excellent verbal communication skills with comfort managing high-volume phone outreach</li>
<li>Knowledge of HIPAA, healthcare compliance, and clinical documentation standards</li>
</ul>
<p><b>Preferred Qualifications</b></p>
<ul>
<li>Experience in Chronic Care Management (CCM) and/or Remote Patient Monitoring (RPM)</li>
<li>Experience supporting quality programs, value-based care, or population health initiatives</li></ul></div><p></p>

Medical Assistant- Virtual Care Support Services

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