circulation desk assistant

High Point University

<div></div><div>Job Title: Circulation Desk Student Assistant &ndash; Evenings/Weekends
Department: HPU Kahn Law Library
Supervisor: Sola Babatunde
Starting Rate of Pay: $9.00/hour
Length of Time: Eligible for rehire on a semester basis.
Department Description
HPU Kahn Law Library provides the HPU Kahn Law School and HPU community with resources for teaching and research. The student assistant will gain valuable experience in customer service and will develop valuable research skills.
Job Description
The principal role of the Circulation Desk Assistant is to provide excellent customer service to HPU Kahn Law Library patrons by answering basic directional, research, computer or technical-related questions, checking materials in and out for patrons, and performing other duties associated with the running of a library. The law library is a professional environment; business casual dress is required. A courteous demeanor is also always required.
Job Hours and Location
The library will ideally be staffed Monday-Friday 7am to 10 pm, Saturday 10 am to 6 pm, and Sunday 2 pm to 6 pm. This posting is for students interested in working evening shifts, between 5pm and 10pm, and/or all or part of Saturday or Sunday hours. Work hours may vary based on the job requirements; however, the total number of hours a student employee may work per week is 20 hours. This position requires scheduled shifts totaling at least ten hours.
The candidate will perform most of the job duties in the law library, which is located on the third floor of the Kenneth F. Kahn School of Law building (along Qubein Avenue, past Congdon and the new dental school). Occasionally, the candidate may be required to deliver or retrieve library materials from other parts of campus.
QUALIFICATIONS AND CREDENTIALS
<ul><li>Grade point average of 3.0 or above is preferred. A minimum of one year of college education is preferred. Work Study status is preferred. Prior customer service experience is also preferred.
</li><li>Ability to communicate effectively is required.
</li><li>Strong organizational skills are required.
</li><li>Willingness to visit other campus locations to deliver or retrieve library materials is required.
</li><li>Ability to sit for extended period is required.
</li><li>Ability to handle library materials, reach overhead, kneel or stoop to retrieve or shelve library materials is required.
</li><li>Ability to lift 40 pounds of library material and push book carts weighing up to 200 pounds is required.</li></ul></div>

HPU Kahn Law Library - Circulation Desk Student Assistant – Evenings/Weekends

Western New England University

Law Library Circulation Desk Assistant
 <div>The Law Library is seeking several students to work various shifts at the circulation desk. Primary duties include, but are not limited to: staffing the circulation desk, handling circulation transactions, familiarity with circulation and reserve polices, re-shelving library material, registering new patrons, collecting fines, filing loose-leaf release, answering basic directional questions, performing shelf-reading of stacks, and handling short-term projects
Essential Job Functions: I) Handle Circulation Desk activities, including checking materials out and in, registering new patrons, and resetting P!Ns through the Library's integrated library system. 2) Assist patrons with printing issues, including clearing paper jams, replacing toner, adding money to Phares accounts, and issuing printing cards to patrons not affiliated with the University. 3) Answer the telephone at the Circulation Desk; provide answers to basic questions and refer other inquiries to the appropriate Library staff member. 4) Shelve/reshelve materials in proper place, shelf, file, etc. 5) Open and close the library, including opening or locking doors, and shutting down equipment, etc. 6) Collect fines, and others monies owed and record information properly in both the patron's account and the written log. 7) Update materials by filing looseleaf releases and pocket parts. 8) Other projects as assigned.
Knowledge, Skills and Abilities: 1) Strong ability to follow detailed written and oral instructions. 2) Very good oral communication and interpersonal skills. 3) Attention to detail.
COMPETENCIES: 1) Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions. and overcome problems. 2) Teamwork/Collaboration: Build collaborative relationships v,ith colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict. 3) Digital Technology: Leverage existing digital technologies ethically and efficiently to solve problems, complete tasks, and accomplish goals. The individual demonstrates effective adaptability to new and emerging technologies. 4) Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.</div>
 Qualifications
 <div>ERGONOMIC REQUIREMENTS: 1) Lifting books and stretching/stooping or using step stool. 2) Sitting and standing. 3) Lifting and unpacking boxes delivered in the mail. 4) Pushing book trucks that weigh up to 75 lbs.
QUALIFICATION STANDARDS: 1) Previous customer relations experience preferred. 2) Previous library experience preferred. 3) Minimal typing skills.</div>

Law School Library-Student Assistant

Ave Maria University

<div><div>PRIMARY PURPOSE: Primary function is to help users by providing customer service assistance at the Circulation Desk face-to-face, by telephone, or via e-mail.</div><div> 
ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><div> 
1. Provide assistance at the library circulation desk. 
40%</div><div> 
2. Publicize library activities and materials including special collections through displays, bibliographies, brochures, web sites, social media, etc. 
20%</div><div> 
3. Manage Interlibrary Loan and Course Reserves. 
20%</div><div> 
4. Monitor and train student assistants within an assigned area. 
10%</div><div> 
5. Other duties as assigned. 
10%</div><div> 
EDUCATION: Bachelor&rsquo;s degree from four-year college. Strong liberal arts background.</div><div> 
EXPERIENCE: Some experience in libraries or book-related field helpful, but not necessary. This can be an entry-level position.</div><div> 
CERTIFICATION: N/A</div><div><div> 
KNOWLEDGE, SKILLS AND ABILITIES:
Good background in humanities required. Familiarity with Catholic theology and culture preferred. Enough understanding of computers to learn and use the Library electronic resources and the integrated library system.</div></div><div> 
PHYSICAL SKILLS AND ABILITIES: Position requires sitting for long periods of time and the visual and manual ability to use a computer keyboard. May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) moderate weights of 30 lbs and the ability to push a loaded book cart.</div><div> 
WORKING CONDITIONS: Work is performed indoors with minimal safety hazards, and requires seated, standing, and movement work.</div></div>

Library Associate

Town of Norfolk

Norfolk Public Library LIBRARY ASSOCIATE Part time, 16.5 hours per week Grade 3, Step 1 - $19.71Under the direction of the Circulation Supervisor, the Library Associate provides service and assistance to patrons at the circulation desk. The position requires the ability to understand and follow library policies and procedures and the skills to use PCs with Windows operating system and the automated circulation system effectively. This is a customer service position; patience, friendliness, a community service mindset, the ability to multitask, and team-working skills are essential.Responsibilities &middot; Charging and discharging library materials including holds and renewals&middot; Using the SIRSI Circulation System to issue library cards, accept and record payments for materials, and submit requests for inter-library loans&middot; Assisting patrons in the use and location of library materials within the building&middot; Assisting patrons in the use of the automated catalog&middot; Providing reference services and recommending appropriate material to library users as needed&middot; Understanding, explaining, and enforcing library policies and procedures&middot; Using reservation software for museum passes, Stuffbrary items, and program registrations&middot; Generating and reconciling daily holds reports&middot; Facilitating and assisting with the use of technology in the library as well as with items patrons may bring in&middot; Assisting patrons in using the Commonwealth Catalog to request items outside of the SAILS system&middot; Reconciling the cash drawer at the end of each shift&middot; Other duties as assignedQualificationsIt is preferred a candidate for this position will have previous library experience and a high school diploma or higher. Experience working with the public is highly desirable.ScheduleThe position is a 16.5-hour-per-week, part-time library position and will require some evening and weekend work. Weekend shifts are assigned in a monthly rotation and will be in addition to the employee&rsquo;s regular shift. Flexibility to take on extra shifts as needed is essential.To apply, candidates must forward a Town of Norfolk employment application, cover letter, and resume to jobs@norfolkmass.gov.AA/EOEPay: $19.71 per hourWork Location: In person

<div>The primary responsibility of this position is to provide coverage at the Circulation Desk with minimal supervision, while providing outstanding customer service to all library users&mdash;including students, faculty, staff and alumni. This role requires aides to demonstrate significant responsibility, judgment, professionalism, and safety awareness. Student aides will monitor the building for safety concerns in conjunction with Public Safety, maintain a responsive and welcoming presence at the front desk, help patrons with a variety of academic and technological needs, and support the daily operations of the library. This position serves as the primary library contact during some evening and weekend hours.<div><div>
Essential Job Functions:
Customer Service and Desk Responsibilities:<ul><li>
Maintain a responsive, professional presence at the Circulation Desk; greet patrons and respond to directional or informational inquiries.</li><li>
Understand library roles and responsibilities in order to direct patron inquiries and escalate concerns appropriately.</li><li>
Answer phones and respond to general questions, not limited to technology, library resources, spaces and services.</li><li>
Maintain a welcoming and supportive atmosphere for all patrons.</li><li>
Maintain statistics including performing population counts and documenting reference transactions.</li><li>
Document and communicate any user experience issues/complaints to appropriate Supervisor(s) and Library Administration</li></ul>
Circulation and Systems Support:<ul><li>
Learn and utilize the Folio Library Services Platform to check in/out materials including Textbooks on Reserve, and search catalog.</li><li>
Assist patrons with placing holds, renewing materials, user record updates, and understanding borrowing policies.</li><li>
Reshelve returned materials and conduct regular shelf reading to ensure order.</li></ul>
Technology Assistance:<ul><li>
Troubleshoot and resolve basic computing, printing and scanning issues; ensure printers on all floors are supplied and operational.</li><li>
Provide assistance with print account access and printing procedures.</li></ul>
Facility and Safety Monitoring:<ul><li>
Monitor library spaces during shifts to ensure a safe, clean and respectful environment.</li><li>
Be aware of emergency procedures and report any incidents or facility issues to appropriate library and campus personnel.</li></ul>
Additional Responsibilities:<ul><li>
Be available to pick up open shifts when possible, especially during midterms &amp; finals.</li><li>
Perform closing/opening duties depending on assigned shift.</li><li>
Assist with library displays, signage, and events as needed.</li><li>
Perform additional duties as assigned by library staff.</li></ul>
</div></div> 
Student must have a current Federal Work Study Award.</div>

DAmour Library-Student Assistant

Mukwonago Community Library

Position Title: Public Service AssociateNumber of Open Positions: 1Hours: current schedule is Tuesdays 9-2pm, Thursdays 2-8pm, Fridays 2-6pm, and rotating SaturdaysPay rate: $15.45 an hourStart date: April 27, 2026If you enjoy helping people and working in a fast-paced environment, we want you!The Mukwonago Community Library seeks a dependable, customer-service-oriented person to work with our dynamic and forward-thinking Circulation and Customer Experience Team as our next Public Service Associate. Duties include helping customers check out items and handling money at the Circulation Desk, registering new library cards, sorting materials for delivery, emptying book drops, shelving, processing new books, and cleaning and repairing all circulating items including The Thingery, our non-traditional items in our library of things. Must be friendly, cooperative, comfortable with technology, and able to work independently.Qualifications and Requirements:Required Qualifications:<ul><li>High school diploma or equivalent</li><li>Basic keyboarding skills and familiarity with technology</li><li>Ability to meet the physical needs of the job including pushing carts, bending, carrying, and standing</li><li>Ability to communicate in a friendly and cooperative manner to staff and library visitors</li><li>Ability to work the hours as posted</li></ul>Preferred Qualifications:<ul><li>Associates degree or Bachelor&rsquo;s degree in related field</li><li>Experience working in libraries, education, or similar jobs</li></ul>All applicants are subject to fingerprinting and a background check. Employment is contingent on passing those assessments.How to Apply1) Fill out an employment application found on the Library website or picked up in person at the circulation desk in the library2) Applicant must provide at least two references on the employment application.3) Deliver the application in person to the library or email it to the library director, Abby Armour.4) Position open until filled, so please apply early.Job Type: Part-timePay: $15.45 per hourBenefits:<ul><li>Flexible schedule</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Public Service Associate

Library Systems & Services LLC

<div>Description:

The Library Associate 2 is an entry-level role within the Library Associate job family and serves as an important part of the Camarillo Library team. Under the direction of library management, this position performs a variety of moderately complex technical and paraprofessional duties that support daily library operations, primarily at the circulation desk. This role is key to delivering outstanding customer service, helping patrons access library resources, and creating a welcoming, helpful, and community-focused library environment.
Hours worked per week: 30
PRIMARY RESPONSIBILITES
An individual must be able to perform each essential duty and responsibility satisfactorily.<ul><li>
Provides excellent customer service by welcoming patrons, registering new library users, issuing library cards, checking out materials, and managing patron accounts</li><li>
Assists patrons with locating library materials, connecting with the reference desk, using computers, and understanding library procedures such as checking out items, logging onto the internet, and making copies</li><li>
Checks in, sorts, and processes library materials as needed</li><li>
Accepts and processes fines, fees, and other patron payments</li><li>
Shares information with patrons regarding library programs, events, services, and conference room use</li><li>
Prepares and mails library materials for homebound patron services, as needed</li><li>
Shelves library materials accurately and in a timely manner</li><li>
Responds to patron conduct or safety concerns and escalates issues to appropriate management when necessary</li><li>
Maintains patron privacy and follows all legal and policy requirements related to confidentiality and the custodianship of patron records</li><li>
Performs other duties as assigned</li></ul>
Requirements:

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education,
training and/or work experience required.<ul><li>
H.S. Diploma or GED required</li><li>
Two years library experience preferred</li><li>
Basic knowledge of library systems and databases preferred</li><li>
Ability to work a regular schedule that may include a combination of days, evenings and weekends</li><li>
Excellent customer service skills</li><li>
Knowledge of Microsoft Office Suite</li><li>
Good communication skills, both written and verbal</li><li>
English/Spanish speaking is a plus</li></ul>
Physical Requirements<ul><li>
Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.</li><li>
Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.</li></ul>
Benefits<ul><li>
Medical, dental, and vision insurance</li><li>
Paid time off, including vacation, sick time, and public holidays</li><li>
Tuition assistance</li><li>
Retirement plan options, including 401(k) and IRA</li><li>
Basic life insurance, with voluntary life and AD&amp;D coverage available</li><li>
Short-term and long-term disability coverage</li><li>
Training and development opportunities</li><li>
Wellness resources</li></ul>
EEO STATEMENT
The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nothing in this job specification restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.</div>

Library - Associate 2

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HPU Kahn Law Library - Circulation Desk Student Assistant – Evenings/Weekends

Law School Library-Student Assistant

Library Associate

Library Associate

DAmour Library-Student Assistant

Public Service Associate

Library - Associate 2