circulation desk clerk

City of Phoenix

<div><div><div><div>Job ID</div>
61307
</div><div><div>Job Category</div>
Administrative &amp; Clerical
</div></div><div><div><div>Full/Part Time</div>
Part-Time
</div><div><div>Regular/Temporary</div>
Temporary</div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>ABOUT THIS POSITION</b></h2><div><br>
<div><div>
</div><p>Phoenix Public Library serves a diverse clientele of over 4.8 million people, with a Burton Barr Central Library and 16 branches. The library offers collections in multiple languages, a full range of cutting-edge electronic resources and customer focused public services.</p><p>
 A Library Circulation Attendant I provides direct customer service in person, via telephone or e-mail and performs a variety of clerical tasks in the Burton Bar Central Library or one of the branch locations. They issue library cards, process customer payments, manage and balance cash drawers, and assist customers with checking out materials on a daily basis. They also provide basic customer service in using the copy machines, making computer reservations and printing, and placing holds on library materials.</p><p>
The Phoenix Public Library is looking to fill part-time positions in to perform customer service and clerical work at a circulation desk at the Desert Sage and Acacia branches.</p><p>
Employees in this role frequently contact the public by phone and in person as well as assist library users in obtaining library cards, paying library charges, and checking materials in and out of the library.</p><p>
Detailed instructions are given during the initial stages of employment, and after employees learn the proper procedures, they work independently.</p><p>
Work is performed under the general supervision of a Library Clerical Supervisor, Librarian II, or Librarian III, and some positions are unsupervised during a significant portion of the work week due to extended service hours.</p><p>
Essential functions:</p><ul><li>
Checks library materials in and out using a computer and assists library customers with using the self-check-out machines.</li><li>
Enters customer information and transaction records accurately into a computer database using a keyboard or scanner.</li><li>
Inspects incoming materials for damage and complete item damage form and library customers' identification, explains library card rules and policies, and issues library cards.</li><li>
Searches library customers' records and notifies customers of overdue and lost books as well as processes hold requests and interlibrary loan materials for library customers.</li><li>
Answers library customers' questions regarding circulation policies and refers customers to the appropriate staff when professional assistance is necessary.</li><li>
Balances cash drawer by reconciling daily cash reports and following written procedures for submittal and process cash deposits.</li><li>
Performs routine opening and closing duties at the circulation desk.</li><li>
Searches for lost or misplaced library materials and investigate and resolve circulation problems in a timely manner.</li><li>
Maintains regular and reliable attendance.</li><li>
Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>IDEAL CANDIDATE</b></h2>
<div>
<div></div><div><ul><li>The ideal candidate must be able to multi-task, resolve problems, and work with a diverse customer base in a fast-paced environment with the ability to work independently.</li><li>
Ability to communicate in Spanish is highly desirable.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>SALARY</b></h2><div><br>
<div><div>
 </div><p>$17.72 per hour.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
BENEFITS</b></h2><div><br>
<div><div>
</div><p>Part-time employees are eligible for earned paid sick time, city training, and free or discounted bus and light rail fares.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
MINIMUM QUALIFICATIONS</b></h2>
<div>
<div></div><div><ul><li>One year of library clerical experience.<ul><li>
AND One-year general clerical experience, including experience serving the public and demonstrated typing skills.</li><li>
OR One year experience at the level of Library Clerk I.</li></ul></li><li>
Other combinations of experience and education that meet the minimum requirements may be substituted.</li><li>
All finalists for positions are subject to a criminal background check applicable to the department or position.</li>
For information regarding pre-screening and driving positions, <li>.</li><li>
The City job description can be found here.</li></ul><p><b>
Working Conditions Require:</b></p><ul><li>
Working irregular hours, weekends, and evenings.</li><li>
Making continuous or repetitive arm-hand movements, such as checking in and shelving materials, operating a computer keyboard or scanner and bend or stoop repeatedly over the course of an entire shift.</li><li>
Remaining in a standing position for an extended period of time; from one continuous hour up to three total hours at a time per day while performing a variety of tasks.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>PREFERRED QUALIFICATIONS</b></h2><div><br>
<div><div>
</div><p>The minimum qualifications listed above, plus:</p><p>
Experience with:</p><ul><li>
Providing excellent customer service.</li><li>
Cash handling.</li><li>
Computers including working with Microsoft Office and other Windows based programs.</li><li>
Polaris Integrated Library Software or similar.</li><li>
Alphanumerical filing.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>RECRUITMENT DATES</b></h2><div><br>
<div><div>
</div><p>Recruitment closes April 16, 2026. All materials must be received by 11:59 p.m. on this date.</p><p>
This is a position-based recruitment and will not result in any ongoing eligibility list.<i> </i>This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
HOW TO APPLY</b></h2><div><br>
<div><div>
</div><p>Apply online by completing the required information and attaching,<b> as one document</b>, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
WE ARE HERE TO HELP</b></h2>
<div>
<div></div><div><ul><li>Job interviews may be held by video or audio conference.</li>
If you are in need of computer resources,<li> for free options.</li>
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.<li> for more information.</li><li>
Explore other Employment Opportunities with the City of Phoenix.</li><li>
Subscribe to receive e-mail notifications about new employment opportunities.</li><li>
If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>REFERENCE</b></h2><div><br>
<div><div>
</div><p>Library Circulation Attnd I, JC:01550, ID# 61037, 4/10/26, USM, AJ, Benefits: PT</p><p>
Building the Phoenix of tomorrow.</p><p>
#DoWorkThatMakesPhoenixWork</p><p>
City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.</p></div></div></div></div></div>

Library Circulation Attendant I Part-Time - Phoenix Public Library

Western New England University

Law Library Circulation Desk Assistant
<br><div><p>The Law Library is seeking several students to work various shifts at the circulation desk. Primary duties include, but are not limited to: staffing the circulation desk, handling circulation transactions, familiarity with circulation and reserve polices, re-shelving library material, registering new patrons, collecting fines, filing loose-leaf release, answering basic directional questions, performing shelf-reading of stacks, and handling short-term projects
</p><p>Essential Job Functions: I) Handle Circulation Desk activities, including checking materials out and in, registering new patrons, and resetting P!Ns through the Library's integrated library system. 2) Assist patrons with printing issues, including clearing paper jams, replacing toner, adding money to Phares accounts, and issuing printing cards to patrons not affiliated with the University. 3) Answer the telephone at the Circulation Desk; provide answers to basic questions and refer other inquiries to the appropriate Library staff member. 4) Shelve/reshelve materials in proper place, shelf, file, etc. 5) Open and close the library, including opening or locking doors, and shutting down equipment, etc. 6) Collect fines, and others monies owed and record information properly in both the patron's account and the written log. 7) Update materials by filing looseleaf releases and pocket parts. 8) Other projects as assigned.
</p><p>Knowledge, Skills and Abilities: 1) Strong ability to follow detailed written and oral instructions. 2) Very good oral communication and interpersonal skills. 3) Attention to detail.
</p><p>COMPETENCIES: 1) Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions. and overcome problems. 2) Teamwork/Collaboration: Build collaborative relationships v,ith colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict. 3) Digital Technology: Leverage existing digital technologies ethically and efficiently to solve problems, complete tasks, and accomplish goals. The individual demonstrates effective adaptability to new and emerging technologies. 4) Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.</p></div>
<br>Qualifications
<br><div><p>ERGONOMIC REQUIREMENTS: 1) Lifting books and stretching/stooping or using step stool. 2) Sitting and standing. 3) Lifting and unpacking boxes delivered in the mail. 4) Pushing book trucks that weigh up to 75 lbs.
</p><p>QUALIFICATION STANDARDS: 1) Previous customer relations experience preferred. 2) Previous library experience preferred. 3) Minimal typing skills.</p></div>

Law School Library-Student Assistant

Capital Area District Libraries

<div><h2 class="jobSectionHeader"><b>Location</b></h2>
<p>Leslie Library - Leslie, Michigan 49251</p>
<h2 class="jobSectionHeader"><b>Hours</b></h2>
<p>Part time 10 hours per week. Will include nights and weekends</p>
<p><i>Capital Area District Libraries (CADL) provides library services to our local communities seven days per week. All positions except those in the Administrative Offices will require some evening and weekend hours, including Sundays. While this position is currently assigned at the above location, CADL reserves the right to require all employees to be available for assignments at any CADL location.</i></p>
<h2 class="jobSectionHeader"><b>Salary</b></h2>
<p>$15.04 per hour</p>
<h2 class="jobSectionHeader"><b>Nature of Work</b></h2>
<p>Under the supervision of a Branch Head or Circulation Head, performs a variety of circulation desk duties. Answers the telephone; prepares a variety of materials including forms, cards, receipts, and other correspondence; receives screens, sorts, processes, and/or counts library materials, patron registrations, and other applications and/or forms. Assists in other areas of the library providing support when workloads dictate.</p><br>
<p></p>
<p></p>
<h2 class="jobSectionHeader"><b>Education &amp; Experience</b></h2>
<p>Possession of a high school diploma or equivalent.</p>
<p>This is an entry-level classification; no specific prior experience is required.</p>
<h2 class="jobSectionHeader"><b>To Apply</b></h2>
<p>Open Until Filled.</p></div>

Library Clerk Leslie Branch

<div><h2 class="jobSectionHeader"><b>Location</b></h2>
<p>Okemos Library - Okemos, Michigan 48864</p>
<h2 class="jobSectionHeader"><b>Hours</b></h2>
<p>Part time 20 hours per week. Will include nights and weekends</p>
<p><i>Capital Area District Libraries (CADL) provides library services to our local communities seven days per week. All positions except those in the Administrative Offices will require some evening and weekend hours, including Sundays. While this position is currently assigned at the above location, CADL reserves the right to require all employees to be available for assignments at any CADL location.</i></p>
<h2 class="jobSectionHeader"><b>Salary</b></h2>
<p>$15.04 per hour</p>
<h2 class="jobSectionHeader"><b>Nature of Work</b></h2>
<p>Under the supervision of a Branch Head or Circulation Head, performs a variety of circulation desk duties. Answers the telephone; prepares a variety of materials including forms, cards, receipts, and other correspondence; receives screens, sorts, processes, and/or counts library materials, patron registrations, and other applications and/or forms. Assists in other areas of the library providing support when workloads dictate.</p><br>
<p></p>
<p></p>
<h2 class="jobSectionHeader"><b>Education &amp; Experience</b></h2>
<p>Possession of a high school diploma or equivalent.</p>
<p>This is an entry-level classification; no specific prior experience is required.</p>
<h2 class="jobSectionHeader"><b>To Apply</b></h2>
<p>Posted April 07, 2026. Applications must be received by 5:00 PM, April 14, 2026</p></div>

Library Clerk Meridian Branches /Okemos

City of Mount Vernon

<div>
 Purpose of the Job
 <br/>
 <br/>
 The purpose of this position is to serve library customers. Performs routine and varied clerical tasks in the operation of the circulation desk, reference desk, assists customers on public computers, conducts programs and works with customers daily.
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 This position does not supervise other employees.
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 <strong>
  Essential Duties And Responsibilities
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  ESSENTIAL DUTIES AND RESPONSIBILITIES
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  TIME SPENT
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 <ul>
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  </li>
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   Performs circulation desk tasks including: charge/discharge of all materials, book renewals, book reserves and collection of fines using automated system; organizes and checks books in the pre-selving stage, shelves books, straightens shelves, move books to make room on shelves and shelf reading; monitors internet computers and maintains usage logs.
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  </li>
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 25%
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   Maintains customer confidentiality in compliance with Arizona State Law; maintains customer information database file on automated system and provides routine reports regarding customer usage and other statistics.
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  </li>
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 25%
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   Assists with routine problems, customer service and reference questions; registers new customers for library cards, enters customer data in automated system and provides key information to assist customers in using and feeling comfortable in library environment; assists customers in the use of public computers, online resources and the library automation system; answers or locates information regarding reference questions and assists in book selections.
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  </li>
 </ul>
 25%
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   Provides community outreach including programming for children, teens and adults; assists in the planning of summer reading programs for children.
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 25%
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   Performs other duties as assigned.
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  Budget Responsibilities
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 This position has no responsibility over any types of budget.
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  Project Responsibilities
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 Provides project coordination support on literacy programming and public outreach programs.
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  ORAL COMMUNICATION DUTIES
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 This position explains County procedures or processes, responds to public inquiries, participates in meetings, gives presentations or speeches and leads group discussions.
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  WRITTEN COMMUNICATION DUTIES
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 This position creates or edits documents, internal memos and emails.
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  INTERACTIONS WITH THE GENERAL PUBLIC
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 Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person.
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  INTERACTIONS SPECIFICALLY WITH CUSTOMERS
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 Always (More than 85% in a year)
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  Minimum Education/Directly Related Experience Required
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  MINIMUM EDUCATION REQUIRED
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 High School Diploma or GED.
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  Minimum Years Of Directly Related Experience Required
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 One (1) year experience in literacy programming or equivalent combination of education, training and experience. Must be fluent in English; Spanish preferred.
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  Professional Credentials Required
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 Must possess and maintain a valid Driver&rsquo;s License if position duties require.
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 Supplemental Information
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  Knowledge Required
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 Library Science; Education; Information Technology and sales and marketing.
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  Skills Required
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 Active listening; customer service; public speaking; presentation (small to medium groups); problem solving and multi-tasking.
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  Abilities Required
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 Generate fluent new and useful ideas; maintain calm demeanor in stressful situations; read and write at college level; speak clearly and sensibly.
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  PHYSICAL DEMANDS
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   Occasionally stands to present, train or deliver presentations or speeches; stands to attend to customers.
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   Occasionally sits to complete report and operate computers.
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   May be required to lift work related materials and equipment up to 50 lbs.
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   Regularly requires dexterity for keyboard operation.
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  WORK ENVIRONMENT
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 Incumbents in this position constantly spends time in office environment; in lobby environment; and in library.
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  SAFETY RISK EXPOSURE
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 Incumbents in this position are generally not exposed to safety risk; rarely may become exposed to telephone and in person verbal abuse by customers or citizens.
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  PROTECTIVE GEAR &amp; SAFETY MANUALS
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 Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department.
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  CONSEQUENCES OF ERROR
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 Potential errors can cause inconveniences to other employees, and/or delays in related work areas. Delays of services are possible.
</div>


Library Clerk Part-time

Monroeville Public Library

<p>Part-Time Circulation Clerk</p><p>20 hours / week. 1-2 evenings per week. 1-2 Saturdays per month.</p><p>Join us at a vibrant suburban library! Monroeville Public Library serves a diverse population, welcoming community members of all ages and from all walks of life. Primary library services are to provide materials for check-out (books, DVDs, e-resources, tools, wi-fi hotspots, and more), provide computers and internet access, offer a wide variety of materials for all ages and interests, and provide one-on-one technology assistance (computer, printing, faxing, troubleshooting, and more).</p><p>We are looking for a reliable, flexible, service-focused part-time circulation clerk. This position is public service desk-focused. Most, if not all, hours will be spent at the public service desk.</p><p><b>PURPOSE:</b></p><p>Provides the highest quality customer service to all library patrons and visitors delivered with kindness, attention, and respect. Ensures that library materials are properly accounted for through the check-in/check-out process and by putting materials in their correct places. When possible, guides patrons to use technology to increase patron convenience and the effectiveness of library resources. Shows appreciation towards patrons, enjoys going the extra mile, and embraces an openness to continuous development of customer service skills. Cross-trained on children&rsquo;s department service desk and main service desk.</p><p><b>ESSENTIAL FUNCTIONS:</b></p><p>&middot; Interacts regularly with patrons, visitors, and other library staff members primarily to provide and/or receive information. Answer patron questions.</p><p>&middot; Checks materials in and out of the library.</p><p>&middot; Shelves materials in their proper location.</p><p>&middot; Pulls materials placed on hold by patrons or other libraries. Checks in on-hold materials received from other libraries.</p><p>&middot; Follows opening and closing desk procedures.</p><p>&middot; Answers the phone and handles or directs the call. Checks phone messages and handles the message or routes it to the correct staff member.</p><p>&middot; May handle sensitive patron issues including compliance with established library practices, complaints, and/or disruptions. Escalates challenging issues to supervisor as appropriate.</p><p>&middot; Attendance required at four large community events throughout the year.</p><p>* Essential functions are those job duties that the position exists to perform, and not all activities, duties, or responsibilities that are required of the incumbent. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.</p><p><b>KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:</b></p><p>&middot; High school diploma or equivalent required</p><p>&middot; Pennsylvania State Police Criminal Record Check, Pennsylvania Child Abuse History Clearance, and FBI Fingerprint clearance</p><p>&middot; Ability to effectively communicate with patrons both in-person and by phone</p><p>&middot; Ability to interact with a diverse population in a courteous manner, employing tact and diplomacy when dealing with challenging customer situations</p><p>&middot; Attention to detail necessary to ensure that materials are properly tracked and shelved</p><p>&middot; Ability to work independently and with initiative</p><p>&middot; Ability to effectively prioritize tasks</p><p><b>PHYSICAL REQUIREMENTS:</b></p><p>&middot; Ability to stand for extended periods of time</p><p>&middot; Ability to frequently bend, twist, and stoop</p><p>&middot; Ability to lift at least 25 pounds necessary to move boxes of materials</p><p>&middot; Visual acuity necessary to read from a computer screen and accurately track materials</p><p>&middot; Manual dexterity necessary to handle books, papers, files and type on a keyboard</p><p>&middot; Hearing necessary to interact with staff, patrons and other shareholders</p><p>Pay: $16.50 per hour</p><p>Expected hours: 20.0 per week</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li></ul><p>Application Question(s):</p><ul><li>What do you think is the purpose and value of a library in the community?</li><li>Why would you like this job in a public library?</li><li>How do you provide excellent customer service?</li></ul><p>Work Location: In person</p>

Part-Time Circulation Clerk

TCH Reynolds Township Library

<p><b>Job Summary</b><br/>We are seeking an energetic and detail-oriented Library Circulation Clerk with STEM (Science, Technology, Engineering, and Mathematics) lab experience to join our dynamic team. In this vital role, you will share the work of circulation desk, assist patrons with library services, and support STEM lab activities to foster a vibrant learning environment. Your enthusiasm for library operations combined with technical skills in STEM education will help ensure smooth daily operations, promote student engagement, and enhance the overall educational experience. This paid position offers an exciting opportunity to contribute to a community dedicated to lifelong learning and innovation.</p><p><b>Responsibilities</b></p><ul><li>Manage the check-in and check-out of library materials using integrated library system software, ensuring accurate data entry and cataloging.</li><li>Assist patrons in locating resources, answering inquiries, and providing exceptional customer service to create a welcoming environment.</li><li>Maintain organized filing systems for library records, databases, and STEM lab materials, ensuring easy access and efficient retrieval.</li><li>Support STEM lab activities by preparing materials, troubleshooting software or hardware issues, and guiding students through research projects.</li><li>Conduct data collection on library usage patterns and compile reports to inform collection development and service improvements.</li><li>Perform routine maintenance of library databases, including updating records and troubleshooting software issues related to cataloging or data entry.</li><li>Collaborate with staff to develop engaging research activities, promote library services, and facilitate effective communication across departments.</li></ul><p><b>Experience</b></p><ul><li>Prior experience working in a library setting or similar customer service environment is preferred.</li><li>Demonstrated proficiency with databases, integrated library systems (ILS), cataloging procedures, and data entry tasks.</li><li>Strong writing skills for documentation, reports, and communication with patrons and team members.</li><li>Familiarity with STEM labs or educational technology tools used in science or engineering activities.</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently while maintaining attention to detail.</li><li>Proficient computer skills including typing speed, software troubleshooting, and familiarity with research tools.</li><li>Effective communication skills to interact confidently with diverse audiences and support collaborative efforts within the library community. This role is perfect for motivated individuals passionate about supporting education through innovative library services and STEM initiatives. Join us in creating an inspiring space where curiosity thrives!</li></ul><p>Pay: $15.71 - $15.97 per hour</p><p>Work Location: In person</p>

Library Circulation Clerk with STEM lab experience

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