city dispatch supervisor

Norco Inc

<p></p><div><div><div><b>ASU Dispatch Supervisor</b></div>
</div>
<div><div><div>2757 Rd N NE, Moses Lake, WA 98837, USA</div></div></div>
<div>
Full-time</div>
<div>
</div><div><b>Job Description</b></div>
<div>
</div><div>Norco is currently seeking an individual to fill our ASU Dispatch Supervisor position. The ASU Dispatch Supervisor is responsible for the operational management of the Norco ASU tractor/tanker fleets. The position coordinates and dispatches drivers and assets using dispatch software and telematics. Position includes the direct supervision of driver scheduling. Decision-making can include comprehensive re-routing and re-calibrating deliveries on very short notice to uphold service commitments. Impact can include potential for significant customer service and related revenue implications. Other responsibilities include, but are not limited to:</div>
<ul>
<li>Effectively manage dispatch software and telemetry to ensure route optimization and dispatching activities as well as minimize negative impacts on customers</li>
<li>Assign delivery routes and schedules to bulk drivers and ensure timely, accurate, and compliant product deliveries</li>
<li>Monitor delivery progress, address delays, and resolve issues to maintain dependable customer service</li>
<li>Identify operational efficiencies in bulk distribution and implement change initiatives to improve productivity and control costs</li>
<li>Communicate with central sales staff when necessary to coordinate 3rd party supplier availability and scheduling</li>
<li>Act as a point of contact for driver concerns, customer issues, and urgent requests</li>
<li>Provide after-hours on-call support when necessary for drivers, and customer inquiries</li>
<li>Implement and oversee tractor/tanker preventive maintenance and repair scheduling to ensure maximum up-time and availability of assets</li>
<li>Lead efforts in tracking and ensuring driver compliance with all regulatory requirements including DOT, Hours of Service, CDL, and medical examination compliance</li>
<li>Coordinate billing and invoicing of customer deliveries</li>
<li>Assist in onboarding and training new drivers to ensure proper knowledge transfer and procedural adherence</li>
<li>Participate in incident investigations and support corrective action development and implementation</li>
<li>Update dispatch system with customer notes and work order ship dates as necessary</li>
<li>Follow Safe work practices in performance of all duties and follow the company's safety policies daily</li>
<li>Work well with team</li>
<li>Perform other tasks as assigned or needed</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>6 months' dispatch or leadership experience preferred</li>
<li>Ability to adapt to and manage changing priorities</li>
<li>Effective time management skills</li>
<li>Ability to be self-motivated and work with minimal supervision</li>
<li>Ability to make decisions using good judgement</li>
<li>Excellent attention to detail</li>
<li>Ability to effectively manage staff</li>
<li>Ability to use basic office equipment: computer, scanner, telephone</li>
<li>Ability to work in frequently high stress situations</li>
<li>Excellent problem-solving skills</li>
</ul>
<div><b>Company Description</b></div>
<div>
<p>Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).</p>
<p>
At Norco we share a common mission: &quot;Serving You Better.&quot; Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.</p>
<div><b>
Additional information</b></div>
<div>
<p>Norco offers a competitive compensation/benefit package, including:</p>
<ul>
<li>Employee Stock Ownership Plan (ESOP)</li>
<li>Health, Vision and Dental Insurance</li>
<li>Health Savings Account (HSA)
</li><li>Medical and Dependent Care Flex Accounts (FSA)</li>
<li>Life Insurance provided at no cost to employee by Norco
</li><li>Supplemental Accident, Disease, and Life Insurance options</li>
<li>Employee Tuition Reimbursement</li>
<li>401(k) with Employer Matching</li>
<li>Employee Discount on products sold by Norco</li>
</ul>
<p><b>Norco, Inc is an Equal Opportunity/Affirmative Action Employer</b></p>
<p>
Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p>
<p>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p>
<p><b>
Norco, Inc is a Drug-Free workplace.</b></p></div></div></div>

ASU Dispatch Supervisor

City of Hampton, VA

<div><div><div><h2 class="jobSectionHeader"><b>Function</b></h2></div>
<p></p><div><p>Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring.&rdquo;</p><p>
The City of Hampton is seeking a dedicated and experienced <b>Public Safety Dispatcher Shift Supervisor</b> to lead and support the vital operations of our Public Safety Communications Center. This role is responsible for supervising telecommunication personnel, ensuring efficient call handling and dispatching, and maintaining critical public safety services for our community.</p><p>
As a Shift Supervisor, you will play a key role in overseeing daily operations, monitoring personnel performance, and ensuring accurate and timely dissemination of emergency information. We are looking for a strong leader with excellent communication and multitasking skills who thrives in a fast-paced environment.</p><p>
If you have experience as a Public Safety Dispatcher and are ready to take on a leadership role, we invite you to apply and be part of a team committed to serving and protecting the City of Hampton.</p><b>
Minimum Requirements</b><br>
<ul><li>
Graduation from high school or successful completion of the GED.</li><li>
Three (3) years' experience as a Public Safety Dispatcher preferred.</li><li>
Must not have received any formal disciplinary action during previous year.</li><li>
Must possess and maintain state and local certifications (i.e., CPR, EMD, and VCIN).</li><li>
The incumbent will be required to successfully complete a Police Department background investigation to include a polygraph examination and pre-employment screening for controlled substances.</li><li>
Must possess a valid driver&rsquo;s license and must have and maintain a satisfactory driving record based on the City of Hampton&rsquo;s criteria.</li></ul><p><b>
Additional Requirements</b></p><ul><li>
Requires effective communication with internal and external customers.</li><li>
Position may require working nights, weekends, holidays and extended shifts as required. Incumbents are required to work in situations of extreme stress and in emergency, life threatening situations.</li><li>
The incumbent may be considered &ldquo;essential personnel&rdquo; during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.</li><li>
Extensive knowledge of and proficiency in the use of personal computers; thorough knowledge of the city's geography; general knowledge of supervisory principles and practices; ability to speak clearly and distinctively over the radio; ability to communicate effectively, both orally and in writing and ability to give clear, concise feedback; ability to develop and maintain harmonious working relationships and work effectively with diverse groups; ability to plan, organize, and assign work to others to provide appropriate coverage and efficient service; ability to exercise sound judgment and make appropriate decisions.</li><li>
Must be able to maintain the ability to provide credible testimony in court, to the magistrate and in other situations where credibility will be of importance. A sustained finding of untruthfulness at the conclusion of an internal investigation may result in immediate termination.</li></ul></div></div></div><p></p>

PUBLIC SAFETY DISPATCH SUPERVISOR

O'Reilly Auto Parts

<div><p>Compensation Pay Range:</p>
$11.41 - $20.30<p><i>
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
</i></p><p></p><p>To coordinate and oversee city route schedule, functions, and delivery specialists of &quot;hub&quot; store to &quot;spoke&quot; stores.
</p><p></p><p>Bilingual candidates encouraged to apply.</p><p></p><p><b>
ESSENTIAL JOB FUNCTIONS</b></p><p>
Serve as contact person for city delivery service.
</p><p>Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time.
</p><p>Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery.
</p><p>Maintain organized, clean city delivery area divided into areas/bins for each spoke store.
</p><p>Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route.
</p><p>Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses. Communicate recommendations to store manager.
</p><p>Make sure all team members assigned to hub are clocking in and out according to company policy.
</p><p>Research any parts not delivered as scheduled and make any necessary billing adjustments.
</p><p>Work with store manager to ensure route is covered in the absence of regular city delivery specialist.
</p><p>Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately. Ensure daily mileage is logged into asset management for all vehicles.
</p><p>Provide input to store manager with regard to delivery specialists&rsquo; performance in preparation for performance evaluations.</p><p></p><p><b>
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES</b></p><h2 class="jobSectionHeader"><b>
Required:</b></h2><p>
Ability to quickly match alphanumeric sequences</p><p>
Good interpersonal communication skills</p><h2 class="jobSectionHeader"><b>
Desired:</b></h2><p>
Familiar with automotive parts</p><p>
Ability to drive a manual transmission vehicle</p><p>
Fluency in multiple languages (Spanish is highly desired)</p><p></p><p>
O&rsquo;Reilly Auto Parts has a proven track record of growth and stability. O&rsquo;Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.</p><p></p><p><b>
Total Compensation Package:</b></p><ul><li><p>
Competitive Wages &amp; Paid Time Off</p></li><li><p>
Stock Purchase Plan &amp; 401k with Employer Contributions Starting Day One</p></li><li><p>
Medical, Dental, &amp; Vision Insurance with Optional Flexible Spending Account (FSA)</p></li><li><p>
Team Member Health/Wellbeing Programs</p></li><li><p>
Tuition Educational Assistance Programs</p></li><li><p>
Opportunities for Career Growth</p></li></ul><p></p><p><i>
O&rsquo;Reilly Auto Parts is an equal opportunity employer. </i><i>The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.</i></p><p></p><p><i>
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: </i><i>rar@oreillyauto.com</i><i> or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.</i></p></div>

City Delivery Dispatcher

The Home Depot

<div><b>Position Purpose:</b><p>
The DC Area Supervisor leads an hourly team and influences the entire distribution team to do the fast-paced work required to run the distribution center as efficiently, safely and productively as possible. This role will handle management responsibilities for the team members under his/her supervision. This role is responsible for ensuring prompt, efficient and accurate handling of merchandise as well as developing and implementing team goals. This role is responsible for hiring, evaluation, development, discipline, and termination of hourly associates. This role has management responsibilities for 20 to 30 hourly associates.</p><b><br>
Key Responsibilities:</b><ul><li>
45% Managing Process: Ensures all operations procedures are followed effectively, and identifies and recommends needed changes to Operations Manager and/or Assistant General Manager on the standardized processes for the functional area. Evaluates and analyzes current work methods and recommends ways to eliminate inefficiences.</li><li>
25% Coaching and Developing Associates: Guides associates in daily operations, and monitors to ensure a high degree of productivity, safety, service and quality. Responsible for the training, coaching and feedback of hourly associates, and performs regular evaluations of associates through factual data and subjective observations. Uses discretion to provide coaching and counseling to associates regarding job performance, methods of performing job tasks. Resolves associate relations issues that arise in assigned functional area. Responsible for hiring, compensation, discipline and terminations of hourly associates in assigned department. Investigates operational errors to determine the cause and recommends corrective action where needed.</li><li>
15% Drives Results: Maintains inventory accuracy and control; reviews reports identifies area of improvement for key metrics inclouding productivity, accuracy, quality and expenses.</li><li>
15% Business Planning: Coordinats and monitors operations with the functional area to ensure performance production rates are consistent with business plan and pattern, reducing irregularities and damages. Reviews reports and business metrics to analyze and plan staffing needs for optimimum department operations.
</li><li>Additional Responsibilities: Other duties as assisgned by Operations Manager, Assistant General Manager or General Manager.</li></ul><br>
<b>
Direct Manager/Direct Reports:</b><ul><li>
This position typically reports to the Operations Manager.</li><li>
This position is accountable for the direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.</li></ul><br>
<b>
Travel Requirements:</b><ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul><br>
<b>
Physical Requirements:</b><ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul><br>
<b>
Working Conditions:</b><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul><br>
<b>Minimum Qualifications:</b><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li><li>
Flexibility to work various shifts</li><li>
Ability to relocate</li></ul><br>
<b>
Preferred Qualifications:</b><ul><li>
Bachelor's degree;</li><li>
Computer skills in software including Microsoft Office;</li><li>
Experience with Warehouse Management Systems;</li><li>
3+ years supervisory experience in a related field;</li></ul><br>
<b>
Minimum Education:</b><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><br>
<b>
Preferred Education:</b><ul><li>
No additional education</li></ul><br>
<b>
Minimum Years of Work Experience:</b><ul><li>
2</li></ul><br>
<b>
Preferred Years of Work Experience:</b><ul><li>
No additional years of experience</li></ul><br>
<b>
Minimum Leadership Experience:</b><ul><li>
None</li></ul><br>
<b>
Preferred Leadership Experience:</b><ul><li>
None</li></ul><br>
<b>
Certifications:</b><ul><li>
None</li></ul><br>
<b>
Competencies:</b><ul><li>
People Management: Assesses skills and manages the work and productivity of others while coaching and developing talent.</li><li>
Financial Acumen: Utilizes fundamental concepts of finance to assist with managing budgets, forecast labor, and provides information to account for the financial impact of decision making.</li><li>
Creative Thinking: Demonstrates originality and imagination in thinking while developing a solution to a problem.</li><li>
Business Communication: Writes, speaks, and presents clearly and succintly across a variety of communication settings and adjusts communication style to the audience.
</li><li>Conflict Management: Views conflict as an opportunity to find common ground and gain cooperation from all parties. Reads situations quickly, actively listens, and settles disagreements and disputes equitably.</li><li>
Operations Systems: Understands and uses systems and tools used for day to day operation of a facility. Navigates the various DC operations systems in order to retrieve data accurately and effectively.</li></ul></div>

DC Area Supervisor

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