claim processor

Blue Shield of California

<div>Your Role 
The Medi-Cal Operations team is responsible for ensuring claims are processed accurately and timely. The Claims Processor, Specialist will report to the Medi-Cal Operations Supervisor. In this role you will be responsible for interfacing with other departments and vendors involved in the Claims process and will also serve as the primary point of contact for priority claim cases. 
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow &ndash; personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.</div>
 <div>Your Work 
In this role, you will:
<ul><li>Handle most complex activities including backup for all areas of claims processing
</li><li>Actively participate in projects
</li><li>Handle escalated issues independently
</li><li>Mentor experienced team members
</li><li>Assist with training when needed
</li><li>Collaborate with peers, staff in other department's vendors, and Management to improve processes and department work quality.
</li><li>Must be able to work in a fast-paced environment with minimal supervision
</li><li>Read and interpret documents such as provider contracts procedure manuals, various reports, division of financial responsibility matrix</li></ul></div>
 <div>Your Knowledge and Experience 
<ul><li>Requires a high school diploma or GED
</li><li>Requires at least 7 years of experience
</li><li>Minimum of 3 years of experience in claims processing and/or auditing experience in a manage care setting required
</li><li>Experience examining multiple claim types in the Medi-Cal/Medicare environment preferred
</li><li>Knowledge of medical claims regulatory guidelines such as AB1455 and Medicare preferred
</li><li>Proficiency in Microsoft Office programs such as Excel, Word and Outlook required 
</li></ul>Hybrid Virtual Work
This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.</div>
 <div>ABOUT THE TEAM 
About Blue Shield of California
As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.
At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.
Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities &ndash; join us!
Our Values:
<ul><li>Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
</li><li>Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
</li><li>Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
</li></ul><div>Our Workplace Model
We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:
<ul><li>For most teams, this means coming into the office two days per week.
</li><li>Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
</li><li>For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
</li></ul>The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.
</div>Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day. 
Equal Employment Opportunity:
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.</div>

Claims Processor, Specialist

SKYGEN

<div>Important things YOU should know:
<ul><li>Schedule: 8:00am - 1:00pm CST Monday - Friday
</li><li>Friday schedule includes covering a 7:00pm - 8:00pm shift on a rotational basis
</li><li>Fully Remote Opportunity
</li><li>Successfully complete a pre-employment online alphanumeric data entry assessment with a minimum score of 7000 KSPH and 98% accuracy rate.
</li><li>Potential to Flex Schedule 
</li></ul>What will YOU be doing for us? Responsible for ensuring departmental tasks are completed in order to meet client turnaround times for claim payment and authorization determination. Manages all special handling requests to support both internal and external requirements 
What will YOU be working on?
<ul><li>Manages daily work plan and distributes work out to the team to ensure client turnaround times are met.
</li><li>Provide second tier support to data entry processors by providing direction how to resolve submission discrepancies according to client business rules.
</li><li>Manage specialized workflows to support client requests that deviate from standard processes and procedures. Coordinate resolution with required departments as necessary.
</li><li>Responsible for ensuring all reporting is reviewed, work queues are completed, and open issues are resolved prior to claim payment and authorization review. Proactively communicate readiness to transfer data to appropriate departments.
</li><li>Proactively communicate potential issues to management to allow for timely resolution.
</li><li>Ability to multitask within multiple modules of the Enterprise System to retrieve and research information along with processing any submission requests or special handling requests received.
</li><li>Comprehensive understanding of client processing guidelines and requirements.
</li><li>Process primary insurance carries EOB&rsquo;s for appropriate payment.
</li><li>Act as a subject matter expert for items sent to the Claims Intake team; answering questions to internal and external contacts and resolving matters that may fall outside of the established workflows.
</li><li>Proactively bring forward provider submission errors and collaborate with internal teams for provider outreach and education.
</li><li>Manage and process urgent operating room (OR) authorization requests submitted via fax and coordinate with the authorization team to ensure timely review and determination outcome.
</li><li>Resolve provider data discrepancies submitted electronically that prevent the submission to proceed through the system. Utilize outside databases to validate provider credentials.
</li>Assists with training support of internal team members. 
<li>
</li></ul>Additional Responsibilities:
<ul><li>Partner with Claims Intake team in completing all other tasks as necessary to ensure accurate and timely completion of work to meet our client service level agreements.
</li>Assist with special projects requests assigned by leadership team. 
<li>
</li></ul>What qualifications do YOU need to have to be a GOOD candidate?
Required Level of Education, Licenses, and/or Certificates
High school diploma or equivalent. 
<ul><li>
</li></ul>Required Level of Experience
1+ year(s) of related experience such as claim processing, dental assistant, dental front office administration and/or health/dental insurance such as managed care operations, accounts receivable and/or billing environment. 
<ul><li>
</li></ul>Required Knowledge, Skills, and Abilities
<ul><li>Successfully complete a pre-employment online alphanumeric data entry assessment with a minimum score of 7000 KSPH and 98% accuracy rate.
</li><li>Ability to work effectively with multiple interruptions.
</li><li>Ability to organize work appropriately to meet deadlines.
</li><li>Excellent attention to detail.
</li><li>Ability to multi-task.
</li><li>Ability to utilize resources to solve problems independently.
</li><li>Excellent Critical thinking skills.
</li><li>Excellent verbal and written communication skills.
</li><li>Basic Microsoft applications.
</li><li>Knowledge of insurance EOB&rsquo;s and billing codes.
</li>Knowledge of American Dental Association (ADA) forms, UB-04 Facility Claim form or Member Reimbursement forms. 
<li>
</li></ul>What qualifications do YOU need to have to be a GREAT candidate?
Preferred Level of Education, License, and/or Certificates
Bachelor&rsquo;s Degree in a related field. 
<ul><li>
</li></ul>Preferred Level of Experience
<ul><li>2+ years of medical, dental or vision claim processing.</li></ul></div>

Claims Intake Specialist II - Part Time Remote!

<div>Important things YOU should know:
<ul><li>Schedule: Monday - Friday 8:00am - 4:30pm CST
</li><li>Friday schedule includes covering a 7:00pm - 8:00pm shift on a rotational basis
</li><li>Fully Remote Opportunity
</li><li>Successfully complete a pre-employment online alphanumeric data entry assessment with a minimum score of 7000 KSPH and 98% accuracy rate.
</li><li>Potential to Flex Schedule 
</li></ul>What will YOU be doing for us? Responsible for ensuring departmental tasks are completed in order to meet client turnaround times for claim payment and authorization determination. Manages all special handling requests to support both internal and external requirements 
What will YOU be working on?
<ul><li>Manages daily work plan and distributes work out to the team to ensure client turnaround times are met.
</li><li>Provide second tier support to data entry processors by providing direction how to resolve submission discrepancies according to client business rules.
</li><li>Manage specialized workflows to support client requests that deviate from standard processes and procedures. Coordinate resolution with required departments as necessary.
</li><li>Responsible for ensuring all reporting is reviewed, work queues are completed, and open issues are resolved prior to claim payment and authorization review. Proactively communicate readiness to transfer data to appropriate departments.
</li><li>Proactively communicate potential issues to management to allow for timely resolution.
</li><li>Ability to multitask within multiple modules of the Enterprise System to retrieve and research information along with processing any submission requests or special handling requests received.
</li><li>Comprehensive understanding of client processing guidelines and requirements.
</li><li>Process primary insurance carries EOB&rsquo;s for appropriate payment.
</li><li>Act as a subject matter expert for items sent to the Claims Intake team; answering questions to internal and external contacts and resolving matters that may fall outside of the established workflows.
</li><li>Proactively bring forward provider submission errors and collaborate with internal teams for provider outreach and education.
</li><li>Manage and process urgent operating room (OR) authorization requests submitted via fax and coordinate with the authorization team to ensure timely review and determination outcome.
</li><li>Resolve provider data discrepancies submitted electronically that prevent the submission to proceed through the system. Utilize outside databases to validate provider credentials.
</li>Assists with training support of internal team members. 
<li>
</li></ul>Additional Responsibilities:
<ul><li>Partner with Claims Intake team in completing all other tasks as necessary to ensure accurate and timely completion of work to meet our client service level agreements.
</li>Assist with special projects requests assigned by leadership team. 
<li>
</li></ul>What qualifications do YOU need to have to be a GOOD candidate?
Required Level of Education, Licenses, and/or Certificates
High school diploma or equivalent. 
<ul><li>
</li></ul>Required Level of Experience
1+ year(s) of related experience such as claim processing, dental assistant, dental front office administration and/or health/dental insurance such as managed care operations, accounts receivable and/or billing environment. 
<ul><li>
</li></ul>Required Knowledge, Skills, and Abilities
<ul><li>Successfully complete a pre-employment online alphanumeric data entry assessment with a minimum score of 7000 KSPH and 98% accuracy rate.
</li><li>Ability to work effectively with multiple interruptions.
</li><li>Ability to organize work appropriately to meet deadlines.
</li><li>Excellent attention to detail.
</li><li>Ability to multi-task.
</li><li>Ability to utilize resources to solve problems independently.
</li><li>Excellent Critical thinking skills.
</li><li>Excellent verbal and written communication skills.
</li><li>Basic Microsoft applications.
</li><li>Knowledge of insurance EOB&rsquo;s and billing codes.
</li>Knowledge of American Dental Association (ADA) forms, UB-04 Facility Claim form or Member Reimbursement forms. 
<li>
</li></ul>What qualifications do YOU need to have to be a GREAT candidate?
Preferred Level of Education, License, and/or Certificates
Bachelor&rsquo;s Degree in a related field. 
<ul><li>
</li></ul>Preferred Level of Experience
<ul><li>2+ years of medical, dental or vision claim processing.</li></ul></div>

Claims Intake Specialist II

Mokan Sheet Metal Workers Welfare Fund

Provide high-level customer service while accurately processing Medical, Hospital, Dental, and ITS claims. Collaborate effectively with office staff in a team-oriented environment to ensure timely and accurate claim resolution. Maintain professionalism, attention to detail, and compliance with company policies while supporting both internal teams and customers.Job Type: Full-timePay: $23.00 - $25.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Physical Setting:<ul><li>Office</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Microsoft Office, Word, FACETS: 1 year (Required)</li><li>Customer Service/ FACETS: 1 year (Required)</li><li>Claims processing: 1 year (Required)</li></ul>Work Location: In person

Claims Processor

Return Assets Division- Lauth Investigations International, Inc.

<div>
 Position Summary
 
 
 The Director of Case Management is a strategic and operational leader responsible for overseeing the full lifecycle of claims from post-signature through approval and payout. This role ensures that all cases are processed accurately, efficiently, and in compliance with state requirements while meeting monthly filing and approval goals.
 
 
 This position combines hands-on claim processing expertise, team leadership, and process optimization, serving as the central authority for claim execution, quality control, and continuous improvement within RAD.
 
 
 This role carries direct accountability for converting signed claims into filed claims and ensuring that monthly Filing to State Fee targets are consistently achieved.
 
 
 Core Responsibilities
 
 
 <ul>
 <li>
 Case Management &amp; Execution (Hands-On)
 </li>
 <li>
 Perform Claim Processor duties as needed, especially for complex or escalated cases
 </li>
 <li>
 Oversee cases from onboarding &rarr; documentation &rarr; filing &rarr; approval &rarr; payout
 </li>
 <li>
 Ensure all submissions to state agencies are complete, accurate, and compliant
 </li>
 <li>
 Resolve stalled, rejected, or high-risk claims
 </li>
 <li>
 Team Leadership, Oversight &amp; Training
 </li>
 <li>
 Manage Claim Processors and oversee caseload distribution
 </li>
 <li>
 Ensure cases progress according to timeline, quality, and compliance standards
 </li>
 <li>
 Conduct case audits and performance reviews
 </li>
 <li>
 Train, onboard, and coach Claim Processors to improve accuracy and efficiency
 </li>
 <li>
 Maintain and evolve Claim Processing training systems and documentation
 </li>
 <li>
 Pipeline Management, Revenue Execution &amp; Accountability
 </li>
 <li>
 Own and be fully accountable for achieving monthly Filing to State Fee targets
 </li>
 <li>
 Ensure all signed and viable cases are moved efficiently to filing
 </li>
 <li>
 Monitor pipeline health to prevent revenue leakage between Signed &rarr; Filed
 </li>
 <li>
 Identify risks early and take corrective action to close performance gaps
 </li>
 <li>
 Escalate proactively to COO when additional resources, leads, or support are required
 </li>
 <li>
 Process Optimization &amp; Continuous Improvement
 </li>
 <li>
 Analyze pipeline data to identify bottlenecks and inefficiencies
 </li>
 <li>
 Implement process improvements, SOPs, and workflow enhancements
 </li>
 <li>
 Continuously improve claim lifecycle performance (speed, accuracy, approval rate)
 </li>
 <li>
 Drive operational efficiency to reduce cycle time and increase throughput
 </li>
 <li>
 Client &amp; Conflict Management
 </li>
 <li>
 Serve as the first line of escalation for claimant concerns and complaints
 </li>
 <li>
 Handle complex situations including claimant skepticism, heir disputes, and sensitive communications
 </li>
 <li>
 Resolve issues professionally before escalation to executive leadership
 </li>
 <li>
 Technology &amp; Operational Enablement
 </li>
 <li>
 Identify and implement technology solutions to improve processing efficiency and accuracy
 </li>
 <li>
 Ensure effective use of CRM, automation tools, and document systems
 </li>
 <li>
 Drive adoption of systems that enhance scalability, visibility, and client experience
 </li>
 <li>
 Key Performance Indicators (KPIs)
 </li>
 <li>
 Monthly Filing to State Fee vs. target
 </li>
 <li>
 Claim approval rate
 </li>
 <li>
 Average processing cycle time
 </li>
 <li>
 Case accuracy / rejection rate
 </li>
 <li>
 Pipeline movement (Signed &rarr; Filed &rarr; Approved)
 </li>
 <li>
 Client satisfaction / complaint resolution time
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience in claim processing, case management, operations, legal support, probate/estate matters, unclaimed property, investigations, or regulated administrative processes preferred. Prior leadership or team oversight experience strongly preferred.
 </li>
 <li>
 Strategic and analytical thinker with strong operational judgment
 </li>
 <li>
 High ownership mindset with accountability for outcomes, not just activity
 </li>
 <li>
 Strong leadership and team development capability
 </li>
 <li>
 Skilled in conflict resolution and high-stakes communication
 </li>
 <li>
 Process-driven with continuous improvement mindset
 </li>
 <li>
 Comfortable leveraging technology to drive efficiency and scale
 </li>
 <li>
 Experience with unclaimed property claims, probate/heirship documentation, state agency correspondence, Salesforce/CRM tools, Microsoft 365, workflow automation, SOP creation, and leading small operations teams.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Performance based incentives
 </li>
 <li>
 Medical, Dental, Vision, FSA, HSA (60 day waiting period applies)
 </li>
 <li>
 Life Insurance, Short Term/Long Term Disability (60 day waiting period
 
 
 </li>
 </ul>
 applies)
 
 
 <ul>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 10 days Paid Time Off (PTO - 90 day waiting period applies)
 </li>
 <li>
 12 hours Volunteer Time Off (VTO)
 </li>
 <li>
 401
 </li>
 </ul>
</div>

Director of Case Management - Case Manager

Southern Scripts

<div><div><div>Benefit Design and System Support Analyst
We wanted a PBM that worked better&hellip; so we created one.
Liviniti, the leading disruptor in the PBM industry, simplifies the complexities of navigating through the Pharmacy Benefit Manager world by offering a value-added approach to ensure the employer absolute freedom, control, and choice to their health plan structure without compromising patient experiences and outcomes. We improve healthcare and reduce rising prescription costs for employers and their employees. We are looking for individuals who are passionate, strong, and committed to developing systems and service solutions that promote our business goals and commitments.
Liviniti is searching for incredible talent! We continue to experience accelerated growth in a rapidly changing industry. There's never been a better time to join our team.
We are currently seeking a Benefit Design and System Support Analyst. This is a remote position.<h1 class="jobSectionHeader">
Role and Responsibilities</h1>
The Benefit Design and System Support Analyst provides Liviniti employees and customers with comprehensive knowledge of the claim processing system. This includes answering questions and assisting with problem resolution.<ul><li>
Manages tickets within a ticketing system; troubleshoots and resolves tickets that are placed in the claims processing queues in a timely manner.</li><li>
Adjudicates information on multiple software platforms.</li><li>
Enforces procedures that are put in place by the Benefit Design Supervisor, Director of Claims Processing, and other Leadership.</li><li>
Identifies and corrects Benefit Design errors within the claims processor based on client documentation. This may include performing financial audits on the error(s) found and determining impact for the client and/or Southern Scripts.</li><li>
Provides and potentially presents audit findings to Account Management and, on occasion, the Leadership team.</li><li>
Facilitates benefit designs for new clients within the claims processor based off of documentation.</li><li>
Communicates with the Implementation team to discuss and/or ask questions regarding benefit designs for new clients.</li><li>
Communicates with the EDI team to discuss and/or ask questions regarding various data files.</li><li>
Communicates with the Clinical team to discuss and/or ask questions regarding clinical edits that are active for current clients.</li><li>
Works in conjunction with the Clinical team to input information into the claims processor and makes updates based on extensive testing to ensure the clinical request is to appropriate specifications.</li><li>
Communicates with the Account Management team to facilitate benefit design updates and obtain appropriate documentation for current clients.</li><li>
Assists Customer Service Representatives with troubleshooting and resolving issues within our claims processor, when appropriate.</li><li>
Works in conjunction with an external programming team to analyze and resolve programming error(s) within our claims processor.</li><li>
Participates in developing additional quality assurance for internal processes.</li><li>
Plays an active role in evaluating quality standards from an objective point of view and ensuring the proper checks and balances are applied to all parts of the Claims Processing procedures.</li><li>
Abides by all obligations under HIPAA related to Protected Health Information (PHI).</li><li>
If a HIPAA violation is discovered, whether individually or by another, reports the violation to the Compliance Officer and/or Human Resources.</li><li>
Attends, completes, and demonstrates competency in all required HIPAA Training offered by the company.</li><li>
Flexibility to understand, appreciate and embrace that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.</li></ul>
What We Have to Offer
Our benefits package is designed to keep our employees happy and healthy &ndash; physically, mentally and financially.<ul><li>
Medical, Dental, Vision insurance</li><li>
Disability and Life insurance</li><li>
Employee Assistance Program</li><li>
Generous Paid-Time Off</li><li>
Annual Reviews and Development Plans</li><li>
Retirement Plan with company match immediately 100% vested</li></ul><h1 class="jobSectionHeader">
Required Skills and Competencies</h1><ul><li>
Organization</li><li>
Time Management</li><li>
Strong Problem-Solving Skills</li><li>
Strong communication/collaboration skills</li><li>
Easily adapt to and learn new technology and skills</li><li>
Thoroughness</li></ul>
Supervisory Responsibility
This position has no supervisory responsibilities.<h1 class="jobSectionHeader">
Position Type and Expected Hours of Work</h1>
This is a full-time salaried position. Days and hours of work are Monday through Friday; 40+ hours a week, with occasional after-hours or weekend duties. Position can be remote or onsite.<h1 class="jobSectionHeader">
Travel</h1>
No travel expected for this position.<h1 class="jobSectionHeader">
Qualifications and Education Requirements</h1><ul><li>
Associate or Bachelor&rsquo;s degree preferred.</li><li>
2 to 3 years&rsquo; previous experience working in PBM environment, health plan, pharmacy chain, or managed care services organization in a Systems or Plan Design capacity.</li><li>
Intermediate or advanced proficiency with MS Excel, Word, PowerPoint, Outlook</li><li>
Excellent verbal and written communication skills, establishing rapport and working with others.</li></ul> 
Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Liviniti complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Liviniti expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/V/D</div></div></div>

Benefit Design and System Support Specialist REMOTE

Winterthur Museum, Garden & Library

<div>Winterthur Museum, Garden &amp; Library encompasses an unrivaled museum of American decorative arts in its mansion and galleries and a magnificent 60-acre naturalistic garden&mdash;all set on 1,000 gorgeous acres.

Winterthur employs a wide array of positions in the areas of curatorial, horticulture, education, conservation, library, maintenance, marketing, development, technology, and administration.

Winterthur offers a unique and rewarding experience that is rich in culture and natural beauty. Winterthur considers its employees and volunteers to be among its greatest assets and welcomes applications from candidates who will contribute their specific skills to its mission &ldquo;to inspire, enlighten, and delight all of its visitors while preserving and enhancing [Winterthur]&rdquo; and also uphold its core values of agility, excellence, innovation, integrity, inclusion, and transparency.

JOB DESCRIPTION:

Under the general direction of the Library Director and the Winterthur Archivist, the Collections Processor carries out processing of archival and manuscript collections representing a wide variety of physical formats within the Winterthur Library. The Collections Processor supports the Winterthur Archivist and the Library Director in identifying processing priorities and implementing processing workflows. 


The Collections Processor works closely with the library team in support of institutional initiatives and goals. Together with the library team, the Collections Processor will work to foster an inclusive, accessible, and supportive environment for the library's research and public audiences 


Compensation: $47,000 - $50,000 commensurate with experience

Benefits: Including, but not limited to, medical, dental, and vision insurance; generous paid time off plan including 10 holidays, vacation, personal, and sick time; 403b with employer match for eligible employees; discounts in the museum store and cafe; free general admission for you and your immediate family

Work Schedule: Monday &ndash; Friday, 35 hours/week with occasional evening and weekend events. This role is 100% on-site.

Responsibilities:

Processing &ndash; 90%
<ul><li>
Describes archival and manuscript collections in all formats according to archival standards.
</li><li>Focuses on processing activities in the library's manuscripts and archival collections.</li><li>
Creates DACS-compliant finding aids and makes available archival collections through the library&rsquo;s management and discovery platforms, including but not limited to ArchivesSpace and Quartex.
</li><li>Evaluates and revises existing ArchiveSpace records to ensure quality, compliance with professional standards, and the implementation of reparative description.</li><li>
Contributes to cohesive processing guidelines, training methods, and sustainable processing workflows.
</li><li>Supports shelving and rehousing decisions and shifting projects to maximize shelf space in concert with staff in technical services, collections management, and the Winterthur Archives.</li><li>
Maintains statistical reporting, generating regular and as-needed statistics in support of library and museum reporting requirements.</li></ul>

Other Library and Institutional Activities &ndash; 10%
<ul><li>
Works as part of a collaborative team to support library activities, goals, and initiatives, including but not limited to reference and research support.
</li><li>Maintains up-to-date knowledge of standards, trends, issues, and emerging technologies in archives and special collections, applying new rules, interpretations, and techniques as appropriate.
</li><li>Performs other duties as assigned.</li></ul>
Minimum Experience: 1-3 years of professional archival experience in a museum or academic library setting with and MLS or MS in archival management or related graduate degree with direct experience in an archival environment.

Knowledge/Skills:
<ul><li>
Knowledge of archival theory, issues, trends, and best practices, including descriptive standards, metadata, preservation principles, and concepts related to digitized and born-digital materials</li><li>
Strong interpersonal and customer service skills, including an ability to build relationships, communicate effectively, and collaborate with diverse internal and external stakeholders</li><li>
Excellent communication, organization, time management, problem-solving, and research skills</li><li>
Established record of scholarly and professional contributions, including through publication, presentation, and professional service</li><li>
Experience with automated library systems (such as FOLIO) and common archival, special collections, and digital content management systems (such as ArchivesSpace).</li><li>
Reading knowledge of one or more languages other than English, preferably in French, German, Spanish, Italian, Latin, or Dutch.</li></ul>

Essential Functions:
<ul><li>
Valid Driver&rsquo;s License, and ability to successfully complete a Defensive Driving Course.
</li><li>Ability to work at a computer for up to 8 hours a day.
</li><li>Ability to stoop, kneel, and crouch; to climb ladders and lift, carry, and reach overhead to support materials; to push and pull carts of varying weights; and to lift up to 30 pounds unassisted.
</li><li>Ability to tolerate dusty environments.
</li><li>Ability to tolerate temperatures of 60-65 degrees for short periods.</li></ul></div>

Collections Processor

Search 1221+ Claim processor jobs near you this May. New roles added regularly across leading industries. Apply today.