claim rep

Travelers

<div>Who Are We?
Taking care of our customers, our communities and each other. That&rsquo;s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$52,600.00 - $86,800.00
Target Openings
1
What Is the Opportunity?
LOCATION REQUIREMENT: This field position services Insureds/Agents in the Harrisburg, York and Carlisle, PA area. The selected candidate must reside in the assigned territory.
 
*You will be issued a company vehicle for this position.* 
 
Travelers' Claim Organization is at the heart of our business by providing assurance to our customers during life's rainy days. As an Associate Claim Rep, Outside Property, you will receive comprehensive training in claim handling, customer service, and policy interpretation while working alongside experienced claim professionals. This position focuses on developing your skills and knowledge to successfully manage 1st party property claims. This program is typically 9-12 months and upon successful completion of this program you will have the skills needed to handle claims independently and progress toward full claims handling responsibility. This position is based remotely with work at residential and commercial locations with a combination of mobile work, work from your primary residence, or the nearest Travelers office. As part of the hiring process, this position will require the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
What Will You Do?<ul><li>
Actively participate in structured training classes covering insurance policies, specific claim processes, systems, and procedures, including virtual, classroom, and on-the-job training.</li><li>
Review, investigate, and document 1st party property claims under close supervision.</li><li>
Gather information from policyholders, claimants, witnesses, and third-party providers.</li><li>
Learn to investigate and evaluate all relevant facts and information (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact). Determine and apply coverage for building damages per policy terms.</li><li>
Establish accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates.</li><li>
Provide timely and professional communication to customers, claimants, and internal stakeholders.</li><li>
Maintain accurate records of claim activity in claim management systems.</li><li>
Demonstrate openness to continuous learning, particularly in AI and digital transformation.</li><li>
Adapt to new technology implementations, system upgrades, and digital tool rollouts while maintaining productivity and service quality.</li><li>
In order to perform the essential functions of this role, acquisition and maintenance of Insurance License(s) and/or a UAS Remote Pilot Certification may be required to comply with federal, state, and Travelers requirements. Generally, required Insurance License(s) must be obtained within three months of starting the role, and ongoing continuing education requirements must be maintained as mandated.</li><li>
This position requires participation in our Catastrophe Response Program, which could include deployment to assist our customers in other states.</li><li>
This position requires the individual to access and inspect all areas of a dwelling or structure, which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position.</li><li>
Perform other duties as assigned.
</li></ul>What Will Our Ideal Candidate Have?<ul><li>
Previous internship or work experience in customer service or insurance.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Ability to manage multiple tasks and prioritize effectively.</li>
<li>Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.</li>
<li>Ability to exercise sound judgement and make effective decisions.</li>
<li>Strong verbal and written communication skills with the ability to convey information clearly and professionally.</li>
<li>Basic conflict resolution skills with willingness to learn advanced techniques for facilitating productive discussions and negotiations.</li></ul>
What is a Must Have?<ul><li>
High School Diploma or GED and one year of customer service experience OR Bachelor&rsquo;s Degree.</li>
<li>Valid driver's license.</li></ul>
What Is in It for You?<ul><li>
Health Insurance: Employees and their eligible family members &ndash; including spouses, domestic partners, and children &ndash; are eligible for coverage from the first day of employment.</li><li>
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.</li><li>
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.</li><li>
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.</li><li>
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.</li></ul>
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.</div>

Outside Property, Associate Claim Rep

MAPFRE Insurance

<div>Summary 


Assist the company's subrogation effort by investigating, evaluating and settling both first- and third-party subrogation claims for the most appropriate percent attainable while considering costs. Responsible for maintaining a current caseload and negotiating settlements within approved authority levels. Responsible for managing a variety of claims associated with personal and commercial automobile insurance policies. May also be responsible for multi-state auto policies and homeowner policies with exposure to both litigation and arbitration cases. 


Responsibilities 


Customer Service
<ul>
<li>Understand and comply with all customer service standards.</li>
<li>Assure adherence to internal and external claims handling procedures, workflows and standards.</li>
<li>Assure that verbal and written communications are timely, clear, concise and empathetic.</li>
<li>Effectively manage ACD telephone system/features by complying with Log In/Log Out, AUX and ACW expectations and standards.</li>
<li>Conduct thorough and prompt investigations of accidents to make timely coverage and liability determinations.</li>
<li>Recognize customer service opportunities and promptly respond to customers&rsquo; needs.</li>
<li>May develop rapport and build relationships with regional claims office staff.</li></ul> 


Quality &amp; Productivity
<ul>
<li>Investigate and negotiate settlement of claims within approved authority levels for the most appropriate percent attainable while considering costs and meeting departmental standards.</li>
<li>Utilize available databases to effectively manage assigned claims.</li>
<li>Ensure that all parties involved in a loss are contacted to make an accurate determination as to coverage and liability while identifying claim exposures.</li>
<li>Achieve Subrogation Department standards through proper management of assigned caseload.</li>
<li>Maintain current diary status and meet open/close productivity standards.</li>
<li>Assure timely authorization and adjustment of direct third party rental claims if applicable.</li>
<li>Adhere to established practices and procedures as well as applying existing state laws and regulations.</li>
<li>Acquire expertise in the usage of MS Word Letters and Forms.</li></ul> 


Technical Knowledge
<ul>
<li>Investigate and evaluate liability and apply the correct state laws regarding comparative negligence and joint tort feasor.</li>
<li>Actively participate in subrogation training modules, demonstrating appropriate levels of technical and procedural job knowledge.</li>
<li>Identify and investigate potentially fraudulent claims and develop action plans with supervisory assistance.</li>
<li>Secure monthly payment plans and submit license revocation requests when appropriate.</li>
<li>Address Division of Insurance correspondence and bad faith allegations and prepare responses with supervisory assistance.</li>
<li>If needed, develop knowledge of the multi-state auto policies and homeowner policy and coverages; especially understand how the various state policies apply deductible provisions for uninsured motorist and recovery for PIP and Med Pay benefits.</li>
<li>If needed, secure monthly payment plans and submit license revocation requests when appropriate.</li>
<li>If needed, respond to incoming PD, PIP and Med Pay arbitrations and issue payment on these claims as warranted in a timely manner.</li></ul> 


Leadership/Role Modeling
<ul>
<li>Attend and participate in unit/department meetings. Build effective and professional business relationships.</li>
<li>Foster teamwork within the unit/department.</li>
<li>Demonstrate commitment to company standards, procedures, and expectations.</li>
<li>Embrace our Ten Caring Corporate Values and Customer Service Profile in daily interactions.</li>
<li>Management has identified this position to require essential personnel. In the case of severe weather or other emergency situations, specific key individuals who are in this position will be required to report to work, regardless of the company being closed.</li></ul> 


Qualifications 

<ul>
<li>Education: Bachelor&rsquo;s Degree or professional level of knowledge in a specialized field, or equivalent, related experience</li>
<li>Experience: 0 - 2 years - or Associates Degree equivalent plus 2 - 4 years experience.</li>
<li>Experience should include a minimum of one year Contact Center Claim Services or equivalent.</li>
<li>Excellent customer service and interpersonal skills are a must.</li>
<li>Effective verbal and written skills are necessary.</li>
<li>Demonstrate the willingness/ability to obtain out of state license(s) in conjunction with departmental objectives/needs.</li></ul> 


Why Mapfre? 


As a global insurance leader with a strong local presence, we offer more than a job &mdash; we provide a purpose-driven career where your growth, well-being, and impact truly matter. 


Purpose &amp; Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered. 


Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts. 


Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority. 


Social Responsibility: Contribute to meaningful initiatives through Fundaci&oacute;n Mapfre, supporting communities and sustainability worldwide. 
<div></div>
<div>
Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.</div> 

<div>
Salary Range $20.44 - 33.35 per hour</div> 

<div>
If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.</div> 

<div>
We are proud to be an equal opportunity employer.</div></div>

Claim Rep, Subrogation (Hybrid or Remote)

<div>This position offers a hybrid work arrangement for local candidates and is also open to remote applicants. 


Summary: 


Bring your passion to our Claims Team! In this position, individuals will be handling a pending of Automobile Casualty losses to primarily include moderate severity Bodily Injury and Un/Under Insured Motorist claims. This position requires proficiency in interpreting Personal and Commercial Auto policies and may require multi-jurisdictional claims handling. 


Responsibilities: 

<ul>
<li> Refers to and interprets policies and practices for guidance and accurate application.</li>
<li> Responsible for all components of the adjustment process to include screening new losses to determine coverage exposures, thoroughly investigating liability, evaluate claim values, negotiate final disposition of claims with appropriate parties, and issue timely and accurate payments if appropriate.</li>
<li> Will be exposed to and responsible for litigation and/or arbitration management of claims.</li></ul> 


Skills/Abilities: 

<ul>
<li>Frequent oral and written communication with medical providers, customers and attorneys are required and these contacts must be timely and professional.</li>
<li>Strong telephone customer service skills and the ability to empathize with claimants and customers are needed.</li>
<li>Possess a level of initiative and demonstrate the ability to work both independently and in a team environment with high daily workloads in a fast-paced environment. Strong organizational skills, business and decision-making skills as well as the ability to maintain a high degree of confidentiality are required.</li>
<li>Communication involves creating and delivering varied types of messages and information and may involve persuasion and negotiation.</li>
<li>The ability to work independently is expected. May participate in the training of other claims personnel.</li>
<li>Two (2) years of claim adjusting experience is required.</li>
<li>Insurance Industry Education desirable.</li>
<li>Excellent written and oral communication skills and the demonstrated ability to organize and prioritize work to assure productivity goals of managing a pending are met.</li>
<li>Must possess basic CRT / PC skills with accurate keyboarding abilities.</li>
<li>Must possess good math skills and be able to work in a fast-paced environment.</li>
<li>Completion of the Casualty Claims training program is required.</li></ul> 


Qualifications: 
<ul>
<li>Education: Bachelor's Degree or professional level of knowledge in a specialized field, or equivalent, related experience.</li>
<li>Experience: 2 - 4 years - or Associates Degree equivalent plus 4 - 6 years.</li> 
</ul>
#MAPFRE123 
<div></div>
<div>
Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.</div> 

<div>
Salary Range $52,100 - $81,500</div> 

<div>
If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.</div> 

<div>
We are proud to be an equal opportunity employer.</div></div>

Claim Rep Sr, Casualty (Hybrid or Remote)

Selective Insurance

<div>About Us:
<div>
At Selective, we don't just insure uniquely, we employ uniqueness. 
 
Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work&reg; in 2025 for the sixth consecutive year. 
 
Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.</div>
Overview:
<div>
Join Our Team as an Auto Physical Damage Claim Representative at Selective!</div><div> 
As an Auto Physical Damage Claim Representative at Selective you will play a crucial role in ensuring our customers receive the best service possible. As part of this role, you will manage auto claims from start to finish. You will investigate all claim details by gathering information from insureds, claimants, witnesses, and repair shop personnel to conclude settlement or denial of the claim. As an Auto Physical Damage Claim Rep you will ensure claims are processed within company policies, procedures, and individual&rsquo;s prescribed authority with exceptional standards of performance. You will work in a collaborative and supportive environment, where you will have access to ongoing training and future development opportunities. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.</div><div><ul><li> 
Please also note, there are two weeks of mandatory onsite trainings. The week of 7/6/2026 will be held in our Charlotte, NC office and the week of 7/27/2026 will be held in our Richmond, VA office.</li></ul></div>
Responsibilities:
<ul><li>Investigate claims through various methods of communication with claim parties. Analyze information obtained through investigation in order to evaluate assigned claims to determine the extent of loss and liability.</li><li>
Review/analyze policy forms to determine the appropriate coverage for a loss, including limits and deductibles. Escalate claims appropriately when outside scope of handling for this position.</li><li>
Establish and continuously review reserves and input claim information in the Claims System.</li><li>
Update the claims system on a continual basis to accurately reflect status of assigned file and to initiate percentage of negligence on the part of the insured to determine &quot;chargeability&quot;.</li><li>
Document claim activity and maintain control of work through documentation and diary/task system.</li><li>
Review and approve expenses incurred to investigate process and handle a claim. Recognizes fraudulent claims activity that would be subject to SIU referral in accordance with company guidelines and subsequent referral to law enforcement or regulatory agencies.</li><li>
Direct customer to approved car rental vendor, aggressively manage car rental expenses, set up appropriate inspection and repair assignments, and process immediate removal of total loss vehicles to salvage yard.</li><li>
Close claim by issuing check or denial. Issue appropriate letters based on state regulations and company directives. Process incoming calls and correspondence from insureds, claimants and agents regarding questions or problems associated with claims. Interact with underwriters and agents on claim resolution. Utilize vendors and other resources as necessary to assist with resolving disputed claims. Explore subrogation opportunities on all claims assigned.</li><li>
May handle low complexity property losses.</li></ul>
Qualifications:
<div>
Knowledge and Requirements</div><ul><li>
Understanding of Commercial and Personal Automobile policy language and endorsements.</li><li>
Adjuster licenses in states requiring same (obtain within 3 months of hire).</li><li>
Exceptional customer service skills.</li></ul><div>
Education and Experience</div><ul><li>
College degree preferred. 
1-3 years of claim handling experience preferred.</li></ul>
Total Rewards:
<div>
Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. 
 
The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.</div>
Pay Range: USD $42,000.00 - USD $58,000.00 /Yr. Additional Information:
<div>
Selective is an Equal Employment Opportunity employer. That means we respect and value every individual&rsquo;s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences &ndash; and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. 
 
For Massachusetts Applicants 
 
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div></div>

Auto Physical Damage Claim Rep (Remote)

Auto Physical Damage Claim Rep (Hybrid) - Charlotte, NC or Indianapolis, IN

<div>Who Are We?
Taking care of our customers, our communities and each other. That&rsquo;s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$52,600.00 - $86,800.00
Target Openings
2
What Is the Opportunity?
Travelers' Claim Organization is at the heart of our business by providing assurance to our customers during life's rainy days. As an Associate Claim Rep, Specialty Liability, you will receive comprehensive training in claim handling, customer service, and policy interpretation while working alongside experienced claim professionals. 
 
This position focuses on developing your skills and knowledge to successfully manage Northland Liability claims. This position is the first step toward becoming a fully qualified Claims Representative handling claims. This program is typically 9-12 months and upon successful completion of this program you will have the skills needed to handle claims independently and progress toward full claims handling responsibility.
 
 
As part of the hiring process, this position will require the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
What Will You Do?<ul><li>
Travelers' Claim Organization is at the heart of our business by providing assurance to our customers during life's rainy days.</li><li>
As an Associate Claim Rep, Specialty Liability, you will receive comprehensive training in claim handling, customer service, and policy interpretation while working alongside experienced claim professionals. This position focuses on developing your skills and knowledge to successfully manage Marine Liability claims.</li><li>
This position is the first step toward becoming a fully qualified Claims Representative. This program is typically 9-12 months and upon successful completion of this program you will have the skills needed to handle claims independently and progress toward full claims handling responsibility.</li><li>
Actively participate in structured training classes covering claim processes, systems, and procedures. Training will include virtual, classroom and on-the-job training.</li><li>
Learn how to investigate, determine coverage, liability, and damages based on policy terms and claim facts.</li><li>
Under close supervision, review, investigate, and document claims.</li><li>
Gather information from policyholders, claimants, witnesses, and third-party providers.</li><li>
Communicate and apprise all parties regarding claim status which may include our internal and external business customers, and legal counsel.</li><li>
Maintain accurate records of claim activity in claim management systems.</li><li>
Acquire and maintain relevant Insurance License(s) to comply with state and Travelers&rsquo; requirements within three months of starting the job.</li><li>
Perform other duties as assigned.</li></ul>
What Will Our Ideal Candidate Have?<ul><li>
Previous internship or work experience in insurance, finance, or customer service.</li><li>
Strong attention to detail and organizational skills.</li><li>
Ability to manage multiple tasks and prioritize effectively.</li><li>
Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.</li><li>
Strong verbal and written communication skills with the ability to convey information clearly and professionally.</li></ul>
What is a Must Have?<ul><li>
High School Diploma or GED and one year of customer service experience OR Bachelor&rsquo;s Degree.</li></ul>
What Is in It for You?<ul><li>
Health Insurance: Employees and their eligible family members &ndash; including spouses, domestic partners, and children &ndash; are eligible for coverage from the first day of employment.</li><li>
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.</li><li>
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.</li><li>
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.</li><li>
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.</li></ul>
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.</div>

Northland Liability Associate Claim Representative

Capital Insurance Group

<div>Why CIG?
At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career!
CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property &amp; Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.
Why choose CIG&rsquo;s Claim&rsquo;s Team?
CIG claims department is here to support our insureds throughout their claims process. We work directly with our agency partners and policyholders to accomplish successful claim resolutions. Join the claims operation and you can be part of a team who provides excellent service, build relationships, and achieves successful outcomes for our clients.
Learn what it means to be a Claim Representative III - Property at CIG HERE!
Benefits
<ul><li>Accrue twenty-one days of Paid Time Off during your first year
</li><li>Up to eighty-seven percent of benefits covered by CIG for you and your family members
<ul><li>Medical, dental, vision plans
</li></ul></li><li>One hundred percent covered plans
<ul><li>Basic Life &amp; AD&amp;D
</li><li>Employee Assistance
</li><li>Leave Management
</li><li>Long Term Disability
</li><li>Short Term Disability (Outside of CA)
</li><li>Family Caregiver Support (Homethrive)
</li><li>Child Care Resources (Tootris)
</li><li>Business Travel Accident Protection
</li></ul></li><li>Voluntary benefit offerings
<ul><li>Short-term (CA only)
</li><li>Voluntary Life AD&amp;D self, spouse and child plans
</li><li>Flexible Spending
</li><li>Health Savings (HSA)
</li><li>Hospital Indemnity
</li><li>Accidental Injury
</li><li>Critical Illness
</li><li>ARAG Legal Services
</li><li>Norton LifeLock
</li></ul></li><li>Nine paid holidays, plus two floating holidays
</li><li>Above and Beyond Reward Recognition Program
<ul><li>Kudos &amp; Shout Out Points Program
</li><li>Quarterly Above and Beyond Bonus Program
</li><li>Annual Above and Beyond Bonus Program
</li></ul></li><li>Competitive compensation
<ul><li>Base compensation
</li><li>Salary Management Spot Bonuses
</li><li>Annual Incentive/Profit sharing program, potential payout annually based on company results.
</li></ul></li><li>Discount partnerships
<ul><li>Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
</li></ul></li><li>Insurance Educational reimbursement and bonus programs
</li><li>Employee Referral Bonus Program
</li><li>Home and Auto Insurance Discount Program.
</li><li>Paid Volunteer Time &ndash; Through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
</li><li>Retirement savings benefit (401k and Roth + match)
</li><li>Health &amp; Financial Wellness
<ul><li>Wellness platform, tools and events
</li><li>Health Savings Account &ndash; match
</li><li>Financial Wellness Resources
</li></ul></li></ul>WORK ENVIRONMENT
This is a remote, field-based role with regional responsibility. Candidates must be located in California to effectively serve the assigned territory in the San Fernando Valley.
Job Overview
Provides the highest company-wide level of technical claim-handling, including investigation, evaluation, and negotiations pertaining to Property, Collapse, Earth Movement and Total loss of building. Supports the team as technical supervisor in manager&rsquo;s absence. Assists with Regional audits, mentors less experienced Claim Reps and performs other duties as required or assigned by the Claim Manager or Director.
Requirements
<ul><li>College degree or equivalent experience and seven (7) years of claim experience, including three years&rsquo; experience in handling complex claim files.</li>
<li>Knowledge of Current claims laws, specifically civil and tort law and current trends in Property insurance case law and issues</li>
<li>Good working knowledge of mathematics and common accounting practices which relate to gross and net income or living-expense calculations.</li>
<li>Demonstrate strong negotiation skills and communicate complex legal concepts and policy-contract interpretation in writing and orally</li>
<li>Plan, organize, and prioritize work under the pressure of critical deadlines</li>
<li>Perform inspections of sites and properties, including roofs, basements, and attics, which may require the use of ladders or stairs to access or the ability to kneel, crawl, and bend</li>
<li>Demonstrate strong negotiation skills and communicate complex legal concepts and policy-contract interpretation in writing and orally</li>
<li>Maintain a valid California Driver License and operate a vehicle</li>
</ul>
Career Path potential:
<ul><li>Claims Manager - Property
</li></ul>Salary Range: $77,406.00 - $129,010.00
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.</div>

Claim Representative III - Property

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