claim representative

Mitsui Sumitomo Insurance Group

<div><p>MSIG USA continues to grow!</p><p></p><p><b>
Company Overview:</b></p><p></p><p>
MSIG USA is the US-based subsidiary of MS&amp;AD Insurance Group Holdings, Inc., one of the world&rsquo;s top P&amp;C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business&rsquo;s unique risks.</p><p></p><div><h1 class="jobSectionHeader"><b>
Launch Your Career: Multi-Line Claims Trainee Program</b></h1><div><b>
Locations:</b> Cincinnati, OH AND Atlanta, GA<br>
<b>Program Start Date:</b> August 3, 2026<br>
<b>Training Requirement:</b> Participants must attend a <b>4-week in-person training program in Cincinnati, OH beginning August 10, 2026</b></div><p></p><h2 class="jobSectionHeader"><b>
Build Your Future in Claims</b></h2><p>
Looking to kick-start a career where you make a real impact every day? Our Multi-Line Claims Trainee Program is your opportunity to gain hands-on experience, learn from industry experts, and build a strong foundation in the world of insurance claims.</p><p></p><p>
This program is designed to develop high-potential talent into future claims professionals through immersive training, mentorship, and real-world exposure across multiple lines of business.</p><h2 class="jobSectionHeader"><b>
What You&rsquo;ll Experience</b></h2><p>
As a Claims Trainee, you won&rsquo;t just learn&mdash;you&rsquo;ll do.</p><ul><li>
Gain exposure to <b>property, auto, workers&rsquo; compensation, liability, and specialty claims</b></li><li>
Work alongside experienced professionals to <b>investigate claims and uncover key facts</b></li><li>
Participate in <b>field investigations</b> and real-time claim scenarios</li><li>
Learn how to <b>analyze coverage, evaluate liability, and support fair claim resolutions</b></li><li>
Build confidence navigating conversations with <b>customers, agents, attorneys, and vendors</b></li><li>
Partner with cross-functional teams including <b>Underwriting, Loss Engineering, and SIU</b></li></ul><h2 class="jobSectionHeader"><b>
A Structured Path to Success</b></h2><p>
We invest in your development from day one:</p><ul><li><b>
In-person training kickoff:</b><br>
A <b>4-week immersive training program in Cincinnati (beginning August 10, 2026)</b></li><li>
Ongoing <b>mentorship and coaching</b> from seasoned leaders</li><li>
Clear progression with increasing responsibility as you grow</li><li>
Company-sponsored enrollment in the <b>Associate in Claims (AIC)</b> designation program, with completion expected within 12 months</li></ul><h2 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h2><ul><li>
Conduct claim investigations by reviewing policies, gathering information, and documenting findings</li><li>
Support claim resolution decisions with a focus on accuracy, fairness, and compliance</li><li>
Maintain detailed, organized claim files in accordance with regulatory standards</li><li>
Deliver a <b>high level of customer care</b> during critical moments for policyholders</li><li>
Manage multiple priorities and develop strong organizational discipline</li></ul><h2 class="jobSectionHeader"><b>
What You Bring</b></h2><p>
We&rsquo;re looking for individuals who are motivated, curious, and ready to learn:</p><ul><li>
Strong <b>communication and interpersonal skills</b></li><li>
Ability to <b>build relationships</b> across teams and with external partners</li><li>
Solid <b>analytical mindset and problem-solving ability</b></li><li>
Strong organizational skills with the ability to manage competing priorities</li><li>
Comfort working in a <b>fast-paced, team-oriented environment</b></li><li>
A proactive, <b>self-starter attitude with a passion for learning</b></li></ul><h2 class="jobSectionHeader"><b>
Why Join Us</b></h2><ul><li>
Launch a <b>long-term career path</b> in a stable, growing industry</li><li>
Gain exposure to multiple areas of the business early in your career</li><li>
Learn from leaders who are invested in your success</li><li>
Work in a collaborative environment where your contributions matter</li></ul><h2 class="jobSectionHeader"><b>
Important Program Details</b></h2><ul><li>
Positions are based in <b>Cincinnati, OH AND Atlanta, GA</b></li><li><b>
Travel to Cincinnati is required</b> for the initial 4-week training program</li><li>
Candidates should be available to start on <b>August 3, 2026</b></li></ul><h3 class="jobSectionHeader"><b>
Your Career Starts Here</b></h3><p>
If you&rsquo;re ready to build a career where you can grow, learn, and make an impact&mdash;this program is your starting point.</p></div><p></p><p>
It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!</p><p><br>
It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.</p></div>

Multi-Line Claim Representative Trainee (RECENT GRADS)

Great American Insurance Group

<div><p><b>Be Here. Be Great. </b>Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a &quot;small company&quot; culture where your ideas will be heard with &quot;big company&quot; expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.</p><p></p><p>
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.</p><p></p><div><div>
Job Description</div></div><div><div><div><div><div><div><div><div><div><p>
Great American's Equine Mortality Division is one of the world's leading providers of equine mortality insurance and related coverages. The division is staffed with experts in all breeds and disciplines such as racing, showing, cutting, dressage, hunter/jumper, driving, reining, and pleasure riding.</p><p></p><p>
The Equine Division is currently searching for a Claims Representative in Ocala, FL. Great American&rsquo;s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday&ndash;Thursday, with the fourth day determined by business needs.</p></div></div></div></div></div></div></div></div></div><p></p><p><b>
Essential Job Functions and Responsibilities</b></p><ul><li><p>
Manages an inventory of claims to evaluate compensability/liability.</p></li><li><p>
Conducts claim investigations to confirm coverage and to determine liability, compensability and damages.</p></li><li><p>
Determines and may negotiate appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.</p></li><li><p>
Conveys routine to moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.</p></li><li><p>
May authorize payments in accordance with assigned authority limit and ensures payments are made in a timely manner.</p></li><li><p>
Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.</p></li><li><p>
Performs other duties as assigned.</p></li></ul><p></p><p><b>
Job Requirements</b></p><ul><li><p><b>
Education: </b>Bachelor&rsquo;s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.</p></li><li><p><b>
Experience: </b>Generally, a minimum of 6 months of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).</p></li><li><p><b>
Scope of Job/Qualifications: </b>Works within specific limits and authority on assignments of moderate technical complexity and coordination. Demonstrates functional analytical, negotiation, and problem-solving skills. Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. Develops and maintains knowledge of industry laws and regulations. Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims. Strong interpersonal and communication skills with the ability to build relationships and handle negotiations. Proven ability to handle confidential information with discretion.</p></li></ul><p></p><p><b>
Business Unit:</b></p>
Equine Mortality<p></p><p><b>
Benefits:
</b></p><p>We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.</p><p></p><p><br>
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.</p><p></p><ul><li><br>
<b>Excludes seasonal employees and interns.</b></li></ul></div>

Claims Representative-Equine Division

Amica Insurance

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Associate APD Claims Representative
  <br/>
  <br/>
 </strong>
 Atlanta Regional
 <br/>
 <br/>
 2180 Satellite Boulevard, Suite 350, Duluth, GA 30097
 <br/>
 <br/>
 <strong>
  Thank you for considering Amica as part of your career journey, where your future is our business.
  <br/>
  <br/>
 </strong>
 <strong>
  Ready to Join Us?
  <br/>
  <br/>
 </strong>
 Are you a detail-oriented professional with a passion for resolving complex issues and supporting customers in a time of need? We&rsquo;re looking for a Claims Representative who thrives in a fast-paced environment and is committed to delivering exceptional service. As an Associate Auto Physical Damage (APD) Claims Representative in our Atlanta Regional office, you will play a vital role in handling automobile insurance claims.
 <br/>
 <br/>
 At Amica, we recruit the best talent and believe that an investment in our people is an investment in us. Our frontline customer service representatives carry out our guiding philosophy &ndash; that empathy is our best policy &ndash; to our valued customers every day.
 <br/>
 <br/>
 We believe in promoting from within and providing our employees with opportunities for growth and advancement. This entry-level position offers a high level of growth potential, including the possibility to advance to team lead and supervisory roles. We are committed to helping our employees build long-term careers with us.
 <br/>
 <br/>
 Thinking about a career in Claims?
 <strong>
  Watch this employee testimonial
 </strong>
 to see how Amica employees grow their skills, take on new opportunities, and build lasting careers.
 <br/>
 <br/>
 <strong>
  As a key member of our claims team, you will:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own your caseload: Manage a backlog of claims using a diary system to ensure timely communication, monitoring, and reporting.
  </li>
  <li>
   Investigate: Conduct in-depth research to evaluate coverage and determine claim outcomes.
  </li>
  <li>
   Communicate effectively: Monitor claim-related communications and respond to customer's needs.
  </li>
  <li>
   Collaborate and contribute: Build strong relationships across departments and help foster a culture of teamwork.
  </li>
  <li>
   Stay informed: Develop a working knowledge of laws and regulations impacting claims handling.
  </li>
  <li>
   Stay compliant: Maintain active licenses in designated states and complete continuing education as required.
  </li>
  <li>
   Adapt and support: Take on additional responsibilities as needed to support team success.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A high school diploma or equivalent &ndash; college coursework or additional training is a plus!
  </li>
  <li>
   Willingness to obtain required state insurance licenses (Don&rsquo;t worry &mdash; we&rsquo;ll provide study materials, paid time to study and cover the exam costs!)
  </li>
  <li>
   Prior experience in insurance or claims handling is helpful, but not required
  </li>
  <li>
   Prior experience providing support to customers or clients is valued and can contribute to success in this role
  </li>
  <li>
   Strong decision-making skills
  </li>
  <li>
   A calm, empathetic communicator who can confidently support people during tough situations
  </li>
  <li>
   Excellent written and verbal communication skills
  </li>
  <li>
   Comfortable using Microsoft Word and Outlook
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation And Schedule
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Starting annual salary of $40,950, overtime is paid for any excess hours
  </li>
  <li>
   Annual Success Sharing Plan - Paid to eligible employees if the company meets or exceeds the combined ratio, growth and/or service goals.
  </li>
  <li>
   37.5-hour schedule, Monday through Friday, 8:45 a.m. to 5 p.m.
  </li>
  <li>
   Potential to work holidays for additional pay
  </li>
  <li>
   Work from home up to two days per week once trained to work independently
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We&rsquo;ve Got The Whole Package
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical, dental, vision coverage, short- and long-term disability, and life insurance
  </li>
  <li>
   Paid Vacation &ndash; you will receive at least 13 vacation days in the first 12 months; amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.
  </li>
  <li>
   Holidays - 14 paid holidays observed
  </li>
  <li>
   Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
  </li>
  <li>
   Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
  </li>
  <li>
   Annual Success Sharing Plan - Paid to eligible employees if the company meets or exceeds combined ratio, growth and/or service goals
  </li>
  <li>
   Generous leave programs, including paid parental bonding leave
  </li>
  <li>
   Student Loan Repayment and Tuition Reimbursement programs
  </li>
  <li>
   Generous fitness and wellness reimbursement
  </li>
  <li>
   Employee community involvement
  </li>
  <li>
   Strong relationships, lifelong friendships
  </li>
  <li>
   Opportunities for advancement in a successful and growing company
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Amica?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Our People Are Our Priority: We&rsquo;re a mutual company where people come first, including empathetic employees who represent the diversity of our policyholders. That&rsquo;s why we welcome employees who represent differences in opinion, life experience and perspectives, who enrich a culture where everyone can contribute and grow.
  </li>
  <li>
   The Opportunities Are Wide Open: We know growth isn&rsquo;t always linear. We encourage our employees to be curious about their career at Amica and explore the options available to them. We believe that what&rsquo;s best for our employees is best for the company.
  </li>
  <li>
   Commitment Goes Both Ways: What employees get in return for what they bring to Amica includes compensation and benefits of a Total Rewards package. But it goes further to include flexible work environments and opportunities to advance their careers. The support we offer is designed to help you build a stable and fulfilling career that&rsquo;s uniquely Amica.
   <br/>
   <br/>
  </li>
 </ul>
 Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment.
 <br/>
 <br/>
 The safety and security of our employees and our customers is a top priority. Employees may have access to employees&rsquo; and customers&rsquo; personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees&rsquo; or customers&rsquo; physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.
 <br/>
 <br/>
 <strong>
  About Amica
  <br/>
  <br/>
 </strong>
 Amica Mutual Insurance Company is America&rsquo;s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support
 <br/>
 <br/>
 Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.
 <br/>
 <br/>
 Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site:
 <strong>
  https://careers.amica.com
 </strong>
 . Learn more in the "Is Amica hiring?" section of our
 <strong>
  FAQ
 </strong>
 .
 <br/>
 <br/>
 rp
</div>


Associate APD Claims Representative

CCMSI

<div><h2 class="jobSectionHeader"><b>Overview
</b></h2><div><div><div><div><b>Multi-Line Claim Representative I (Auto/Property) &ndash; National Accounts</b></div><div></div><div><div><b><br>
Location:</b> Remote<br>
<b>Schedule:</b> Full-Time<br>
<b>Salary Range:</b> $60,000 - $65,000</div><h3 class="jobSectionHeader"><b>
Build Your Career With Purpose at CCMSI</b></h3><div>
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.</div><div></div><div><br>
We don&rsquo;t just process claims&mdash;we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work&reg;, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.</div><div></div><h3 class="jobSectionHeader"><b><br>
Job Summary</b></h3><div>
The <b>Multi-Line Claim Representative I</b> is responsible for the investigation and adjustment of assigned <b>commercial auto and property claims</b> within a <b>national accounts environment</b>. This role manages claims from assignment through resolution (cradle to grave) while adhering to CCMSI claim handling standards, client-specific instructions, and applicable state regulations.</div><div></div><div><br>
This position is designed for early-career adjusters with <b>1&ndash;2 years of claim handling experience</b> who possess a foundational understanding of coverage and liability investigation. The ideal candidate demonstrates accountability, attention to detail, and a strong desire to grow within a multi-line claims environment.</div><div></div><div><br>
This is not a high-volume, quick-resolution claim environment. Adjusters are expected to take ownership of their files, maintain consistent communication, and deliver quality outcomes through strong follow-through and sound judgment.</div></div><br>
<div></div>
</div></div></div><h2 class="jobSectionHeader"><b>Responsibilities<br>
</b></h2>
<div></div><div><div><div><ul><li>Investigate, evaluate, and adjust commercial auto and property claims in accordance with corporate standards, client guidelines, and jurisdictional requirements</li></ul><ul><li>
Apply knowledge of <b>commercial auto policies</b> and coverage to determine compensability and exposure</li></ul><ul><li>
Conduct thorough <b>liability investigations</b>, including fact gathering, analysis, and documentation</li></ul><ul><li>
Apply principles of <b>comparative/contributory negligence</b> in claim evaluation and decision-making</li></ul><ul><li>
Establish and maintain appropriate reserves within authority guidelines</li></ul><ul><li>
Review damage estimates, invoices, and related documentation for accuracy and claim relevance</li></ul><ul><li>
Negotiate settlements within authority limits and in alignment with client expectations</li></ul><ul><li>
Issue claim payments in accordance with CCMSI procedures and industry standards</li></ul><ul><li>
Maintain accurate and timely claim documentation, diary management, and file updates</li></ul><ul><li>
Communicate effectively with clients, claimants, and vendors, ensuring responsiveness and clarity</li></ul><ul><li>
Identify and pursue subrogation opportunities where applicable</li></ul><ul><li>
Manage claims across <b>multiple accounts</b> within a national account structure</li></ul><ul><li>
Ensure compliance with all service commitments and corporate claim handling standards</li></ul><br>
<div></div>
</div></div></div><h2 class="jobSectionHeader"><b>Qualifications<br>
</b></h2>
<div></div><div><div><div><div><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3><ul><li><b>
1&ndash;2 years of claim handling experience</b> (commercial auto and/or property)</li><li>
Foundational understanding of <b>commercial auto coverage</b></li><li>
Experience or training in <b>liability investigations and negligence evaluation</b></li><li>
Strong verbal and written communication skills</li><li>
Ability to manage multiple priorities and maintain organization in a fast-paced environment</li><li>
Self-starter with strong follow-through and accountability</li><li>
Proficiency in Microsoft Office applications</li><li>
Reliable, predictable attendance during assigned client service hours</li><li><b>
Current adjuster license in home state</b></li></ul><h3 class="jobSectionHeader"><b>
Nice to Have</b></h3><ul><li>
Experience handling <b>multiple accounts</b> in a national or carrier environment</li><li>
Prior <b>TPA experience</b></li><li>
Additional state adjuster licenses are a plus</li><li>
Exposure to general liability claims</li><li><b>
Bilingual (Spanish) proficiency preferred</b></li></ul><h3 class="jobSectionHeader"><b>
Why You&rsquo;ll Love Working Here</b></h3><ul><li>
4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year</li><li>
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance</li><li>
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)</li><li>
Career growth: Structured development into multi-line and advanced claim roles</li><li>
Culture: A supportive, team-based work environment</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
How We Measure Success</b></h3><div>
At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:</div><ul><li>
Quality claim handling &ndash; thorough investigations and strong documentation</li><li>
Timeliness &amp; responsiveness &ndash; proactive communication and dependable follow-through</li><li>
Compliance &ndash; adherence to client and jurisdictional standards</li><li>
Client satisfaction &ndash; consistent and reliable service delivery</li><li>
Professional growth &ndash; development of technical knowledge and claim expertise</li></ul><h3 class="jobSectionHeader"><b>
Compensation &amp; Compliance</b></h3><div>
The posted salary reflects CCMSI&rsquo;s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.</div><div></div><div><br>
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.</div><div></div><div><br>
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.</div><div>
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.</div><div>
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.</div><div></div><div><br>
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.</div><div></div><h3 class="jobSectionHeader"><b><br>
Our Core Values</b></h3><div>
At CCMSI, we believe in doing what&rsquo;s right&mdash;for our clients, our coworkers, and ourselves. We look for team members who:</div><ul><li>
Lead with transparency We build trust by being open and listening intently in every interaction.</li><li>
Perform with integrity We choose the right path, even when it is hard.</li><li>
Chase excellence We set the bar high and measure our success. What gets measured gets done.</li><li>
Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.</li><li>
Win together Our greatest victories come when our clients succeed.</li></ul><div></div><div><b><br>
We don&rsquo;t just work together&mdash;we grow together. If that sounds like your kind of workplace, we&rsquo;d love to meet you.</b></div><div></div><div><br>
#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #ClaimsCareers #CommercialAutoClaims #PropertyClaims #EntryLevelClaims #RemoteJobs #IND123 #LI-Remote</div></div></div></div></div></div><div></div>

Multi-Line Claim Adjuster I (Auto/Property)

Cornerstone Building Brands

<div><b>Company Description</b><p><b><br>
WHO WE ARE</b></p><p>
Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive North American footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows, vinyl siding, metal accessories, metal roofing and wall systems, and insulated metal panels. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.</p><b><br>
Job Description</b><p><b><br>
ABOUT THE ROLE</b><br>
The Claims Representative is responsible for managing warranty claims for our consumers department. Performing the initial intake case through final resolution, while delivering a premier customer experience. This role requires strong analytical skills, clear communication, and the ability to balance accuracy, cost efficiency, and customer satisfaction. The Claims Representative serves as a key partner to customers, internal teams, and service providers, ensuring claims are processed effectively, documented thoroughly, and resolved in alignment with company standards.</p><p><b><i>
This is a hybrid role, requiring 2 days (Tuesday and Wednesday) in the office per week.</i></b></p><p><b>
WHAT YOU&rsquo;LL DO</b><b>
</b></p><ul><li><b>Claim Intake &amp; Validation</b><ul><li>
Receive, review, and validate incoming warranty claims to determine accuracy and required information.</li><li>
Initiate clarification calls to customers as needed to complete claim details.</li><li>
Maintain accurate claim documentation and communication updates within Dynamics 365 CRM.</li></ul></li><li><b>
Claim Management &amp; Resolution</b><ul><li>
Create detailed work orders for Cornerstone Building Brands (CBB) Technicians and third-party vendors, optimizing cost, efficiency, and service quality.</li><li>
Monitor claim progress and ensure timely, cost-effective resolutions that enhance customer satisfaction.</li><li>
Host product standards and compliance discussions with customers, helping address concerns professionally and clearly.</li><li>
Administer service reimbursements and prepare settlement letters when applicable.</li></ul></li><li><b>
Quality Review &amp; Root Cause Analysis</b><ul><li>
Conduct research to identify root causes of product or service issues.</li><li>
Collaborate with plant personnel, sales teams, and other departments to support long-term corrective actions and process improvements.</li><li>
Participate in discussions and initiatives aimed at reducing recurring issues and improving overall product and service quality.</li></ul></li><li><b>
Communication &amp; Reporting</b><ul><li>
Prepare clear communications and updates for management regarding claim trends, issues, and opportunities.</li><li>
Ensure documentation and reporting for claims, resolutions, and settlement activities are accurate and complete.</li><li>
Perform additional duties as assigned to support departmental needs.</li></ul></li></ul><p><b>
WHAT YOU&rsquo;LL NEED</b></p><ul><li><b>
Education: </b>High School Diploma or equivalent required; Bachelor&rsquo;s degree preferred. Professional experience in a claims or service role, preferably within the building materials industry will be considered in lieu of education.</li><li><b>
Experience/Technical Skills:</b><ul><li>
Experience in Ordering/Quoting systems is desired (AccuQuote preferred).</li><li>
Experience with CRM systems is desired.</li></ul></li></ul><br>
<b>
Qualifications</b><p><b><br>
SKILLS &amp; QUALIFICATIONS</b></p><ul><li>
Strong ability to interpret customer claims and apply relevant warranty coverage.</li><li>
Ability to read and interpret product specifications, drawings, and order confirmations.</li><li>
Exceptional analytical and problem-solving skills with the ability to identify root causes and recommend solutions.</li><li>
Strong verbal and written communication skills with a customer-centric approach.</li><li>
Ability to manage difficult discussions and mitigate customer dissatisfaction effectively.</li><li>
Proficiency in Microsoft Excel, Word, and PowerPoint, with the ability to learn new systems quickly.</li><li>
Strong attention to detail and accuracy in a fast-paced environment.</li><li>
Ability to work independently while supporting team and departmental goals.</li></ul><br>
<b>
Additional Information</b><p><br>
All your information will be kept confidential according to EEO guidelines.</p><p>
Address: 1 Cochrane Dr, Pennsboro, WV 26415</p><p></p><p><b><br>
Why work for Cornerstone Building Brands?</b></p><p>
Our teams are at the heart of our purpose to positively contribute to the communities where we <b>live, work and play</b>. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.</p><p>
*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.</p><p></p><p><b><br>
Cornerstone Building Brands is an Equal Opportunity Employer.</b></p><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.</p><p></p><p><br>
All your information will be kept confidential according to EEO guidelines.</p><p></p><p><br>
California Consumer Privacy Act (CCPA) of 2018<br>
</p><p><i>Must be at least 18 years of age to apply.</i></p><p></p><p><b><br>
Note to External Recruiters</b></p><p>
Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.</p><p></p><p><b><br>
Notice of Recruitment Fraud</b></p><p>
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.</p></div>

Claims Representative

Plymouth Rock Assurance

<p></p><div><p>The Auto Property Damage Claims Representative is responsible for managing Auto Property Damage claims within our &ldquo;Auto PD Claim Unit.&rdquo; This role demands a high level of customer service, patience, and professionalism while working in a fast-paced environment with significant phone interaction. Strong customer service, organizational, verbal, and written communication skills are essential. The ability to navigate adversarial situations with professionalism is critical. Comparative negligence claim handling experience is needed for this role.</p><br>
<p>
RESPONSIBILITIES</p>
<ul>
<li>Policy Analysis:</li>
<li><ul><li>Investigate and interpret policy provisions, endorsements, and conditions to determine coverage for automobile property claims.</li>
<li>Identify and investigate contested coverage claims that may require a roundtable discussion.</li>
</ul></li><li>Claim Investigation:</li>
<li><ul><li>Investigate auto accidents to assess liability by interviewing first- and third-party claimants, witnesses, investigating officers, and other relevant parties.</li>
<li>Secure and analyze pertinent records, documentation, and loss scene information to determine proximate cause, negligence, and damages.</li>
</ul></li><li>Claims Management:</li>
<li><ul><li>Evaluate and adjust reserves as necessary.</li>
<li>Prepare dispatch instructions for field personnel to inspect vehicles.</li>
<li>Negotiate and settle claims within individual authority limits and seek supervisor approval for claims exceeding authority or requiring additional guidance.</li>
<li>Maintain effective follow-up systems on pending files, advising insureds, claimants, and brokers on claim status.</li>
<li>Act as an intermediary between the company, preferred vendors, and customers to resolve disputes.</li>
<li>Ensure adherence to privacy guidelines, laws, and regulations in claims handling.</li>
<li>Backup to Commercial Claims handling.</li>
</ul></li><li>Subrogation and Legal Handling:</li>
<li><ul><li>Investigate and initiate subrogation processes when applicable.</li>
<li>Handle and respond to special civil part lawsuits or intercompany arbitrations related to auto property damage claims.</li>
</ul></li><li>Administrative Duties:</li>
<li><ul><li>Manage a customer-focused phone environment by answering calls, returning voicemails, and responding to emails and text correspondence promptly.</li>
<li>Process incoming and outgoing mail timely and in accordance with state guidelines.</li>
<li>Complete other duties as assigned.</li>
</ul></li>
</ul><p></p><p>QUALIFICATIONS</p>
<ul>
<li>Bachelor's degree required.</li>
</ul><ul><li>A minimum of 2 year of related PD claim experience is required.</li>
<li>Licensed in CT, NH, RI and other foreign states is preferred.</li>
<li>Proficiency in personal computer skills, including Microsoft Office Suite.</li>
<li>Ability to prioritize and manage multiple tasks effectively.</li>
<li>Excellent communication, organizational, and customer service skills.</li>
</ul>
<p></p><p>SALARY RANGE</p>
<p>
The pay range for this position is $50,000 to $65,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.<br>
</p><p></p><br>
<p>PERKS &amp; BENEFITS</p>
<ul>
<li>4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays</li>
</ul><ul><li>Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)</li>
<li>Annual 401(k) Employer Contribution</li>
<li>Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
</li><li>Robust health and wellness program and fitness reimbursements</li>
<li>Various Paid Family leave options including Paid Parental Leave</li>
<li>Tuition Reimbursement
</li></ul><p></p><p>ABOUT THE COMPANY</p>
<p><i>
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of &ldquo;A-/Excellent&rdquo;.</i></p><p><br>
#LI-DNI</p></div>

Claims Representative, Auto Property Damage

Auto-Owners Insurance

<div>
 A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company&rsquo;s claims training program for the assigned line of insurance and requires the person to
 <br/>
 <br/>
 <ul>
  <li>
   Investigate, evaluate, and settle entry-level insurance claims
  </li>
  <li>
   Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  </li>
  <li>
   Learn and comply with Company claim handling procedures
  </li>
  <li>
   Develop entry-level claim negotiation and settlement skills
  </li>
  <li>
   Build skills to effectively serve the needs of agents, insureds, and others
  </li>
  <li>
   Meet and communicate with claimants, legal counsel, and third-parties
  </li>
  <li>
   Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  </li>
  <li>
   Study, obtain, and maintain an adjuster&rsquo;s license(s), if required by statute within the timeline established by the Company or legal requirements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Skills &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or direct equivalent experience with property/casualty claims handling
  </li>
  <li>
   Ability to organize data, multi-task and make decisions independently
  </li>
  <li>
   Above average communication skills (written and verbal)
  </li>
  <li>
   Ability to write reports and compose correspondence
  </li>
  <li>
   Ability to resolve complex issues
  </li>
  <li>
   Ability to maintain confidentially and data security
  </li>
  <li>
   Ability to effectively deal with a diverse group individuals
  </li>
  <li>
   Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  </li>
  <li>
   Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company&rsquo;s underwriting guidelines for coverage
  </li>
  <li>
   Continually develop product knowledge through participation in approved educational programs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
 <br/>
 <br/>
 <strong>
  Equal Employment Opportunity
  <br/>
  <br/>
 </strong>
 Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
 <br/>
 <br/>
 <ul>
  <li>
   Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
   <br/>
   <br/>
  </li>
 </ul>
</div>


Auto Claims Representative

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