claim service representative

CCMSI

<div><h2 class="jobSectionHeader"><b>Overview
</b></h2><div><div><div><div><b>Multi-Line Claim Representative I (Auto/Property) &ndash; National Accounts</b></div><div></div><div><div><b><br>
Location:</b> Remote<br>
<b>Schedule:</b> Full-Time<br>
<b>Salary Range:</b> $60,000 - $65,000</div><h3 class="jobSectionHeader"><b>
Build Your Career With Purpose at CCMSI</b></h3><div>
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.</div><div></div><div><br>
We don&rsquo;t just process claims&mdash;we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work&reg;, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.</div><div></div><h3 class="jobSectionHeader"><b><br>
Job Summary</b></h3><div>
The <b>Multi-Line Claim Representative I</b> is responsible for the investigation and adjustment of assigned <b>commercial auto and property claims</b> within a <b>national accounts environment</b>. This role manages claims from assignment through resolution (cradle to grave) while adhering to CCMSI claim handling standards, client-specific instructions, and applicable state regulations.</div><div></div><div><br>
This position is designed for early-career adjusters with <b>1&ndash;2 years of claim handling experience</b> who possess a foundational understanding of coverage and liability investigation. The ideal candidate demonstrates accountability, attention to detail, and a strong desire to grow within a multi-line claims environment.</div><div></div><div><br>
This is not a high-volume, quick-resolution claim environment. Adjusters are expected to take ownership of their files, maintain consistent communication, and deliver quality outcomes through strong follow-through and sound judgment.</div></div><br>
<div></div>
</div></div></div><h2 class="jobSectionHeader"><b>Responsibilities<br>
</b></h2>
<div></div><div><div><div><ul><li>Investigate, evaluate, and adjust commercial auto and property claims in accordance with corporate standards, client guidelines, and jurisdictional requirements</li></ul><ul><li>
Apply knowledge of <b>commercial auto policies</b> and coverage to determine compensability and exposure</li></ul><ul><li>
Conduct thorough <b>liability investigations</b>, including fact gathering, analysis, and documentation</li></ul><ul><li>
Apply principles of <b>comparative/contributory negligence</b> in claim evaluation and decision-making</li></ul><ul><li>
Establish and maintain appropriate reserves within authority guidelines</li></ul><ul><li>
Review damage estimates, invoices, and related documentation for accuracy and claim relevance</li></ul><ul><li>
Negotiate settlements within authority limits and in alignment with client expectations</li></ul><ul><li>
Issue claim payments in accordance with CCMSI procedures and industry standards</li></ul><ul><li>
Maintain accurate and timely claim documentation, diary management, and file updates</li></ul><ul><li>
Communicate effectively with clients, claimants, and vendors, ensuring responsiveness and clarity</li></ul><ul><li>
Identify and pursue subrogation opportunities where applicable</li></ul><ul><li>
Manage claims across <b>multiple accounts</b> within a national account structure</li></ul><ul><li>
Ensure compliance with all service commitments and corporate claim handling standards</li></ul><br>
<div></div>
</div></div></div><h2 class="jobSectionHeader"><b>Qualifications<br>
</b></h2>
<div></div><div><div><div><div><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3><ul><li><b>
1&ndash;2 years of claim handling experience</b> (commercial auto and/or property)</li><li>
Foundational understanding of <b>commercial auto coverage</b></li><li>
Experience or training in <b>liability investigations and negligence evaluation</b></li><li>
Strong verbal and written communication skills</li><li>
Ability to manage multiple priorities and maintain organization in a fast-paced environment</li><li>
Self-starter with strong follow-through and accountability</li><li>
Proficiency in Microsoft Office applications</li><li>
Reliable, predictable attendance during assigned client service hours</li><li><b>
Current adjuster license in home state</b></li></ul><h3 class="jobSectionHeader"><b>
Nice to Have</b></h3><ul><li>
Experience handling <b>multiple accounts</b> in a national or carrier environment</li><li>
Prior <b>TPA experience</b></li><li>
Additional state adjuster licenses are a plus</li><li>
Exposure to general liability claims</li><li><b>
Bilingual (Spanish) proficiency preferred</b></li></ul><h3 class="jobSectionHeader"><b>
Why You&rsquo;ll Love Working Here</b></h3><ul><li>
4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year</li><li>
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance</li><li>
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)</li><li>
Career growth: Structured development into multi-line and advanced claim roles</li><li>
Culture: A supportive, team-based work environment</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
How We Measure Success</b></h3><div>
At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:</div><ul><li>
Quality claim handling &ndash; thorough investigations and strong documentation</li><li>
Timeliness &amp; responsiveness &ndash; proactive communication and dependable follow-through</li><li>
Compliance &ndash; adherence to client and jurisdictional standards</li><li>
Client satisfaction &ndash; consistent and reliable service delivery</li><li>
Professional growth &ndash; development of technical knowledge and claim expertise</li></ul><h3 class="jobSectionHeader"><b>
Compensation &amp; Compliance</b></h3><div>
The posted salary reflects CCMSI&rsquo;s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.</div><div></div><div><br>
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.</div><div></div><div><br>
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.</div><div>
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.</div><div>
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.</div><div></div><div><br>
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.</div><div></div><h3 class="jobSectionHeader"><b><br>
Our Core Values</b></h3><div>
At CCMSI, we believe in doing what&rsquo;s right&mdash;for our clients, our coworkers, and ourselves. We look for team members who:</div><ul><li>
Lead with transparency We build trust by being open and listening intently in every interaction.</li><li>
Perform with integrity We choose the right path, even when it is hard.</li><li>
Chase excellence We set the bar high and measure our success. What gets measured gets done.</li><li>
Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.</li><li>
Win together Our greatest victories come when our clients succeed.</li></ul><div></div><div><b><br>
We don&rsquo;t just work together&mdash;we grow together. If that sounds like your kind of workplace, we&rsquo;d love to meet you.</b></div><div></div><div><br>
#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #ClaimsCareers #CommercialAutoClaims #PropertyClaims #EntryLevelClaims #RemoteJobs #IND123 #LI-Remote</div></div></div></div></div></div><div></div>

Multi-Line Claim Adjuster I (Auto/Property)

Plymouth Rock Assurance

<div><p>The Claims Representative, Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first or third party damages. The party will be required to provide a high level of customer service while utilizing measures to control severities. This role would cover, but is not limited to the Bronx, Westchester, Rockland Counties, and Northern NJ.</p>
<p>
</p><p>RESPONSIBILITIES</p>
<ul>
<li>Survey damages, prepare estimates and negotiate settlements on partial and total losses within their established authority level.</li>
<li>Issue drafts to the appropriate parties.</li>
<li>Document the claim file as necessary.</li>
<li>Complete re inspections and supplements in a timely manner and in accordance with all guidelines.</li>
<li>Comply with all production standards and estimating guidelines</li>
<li>Ensure that service, expense control and public relations are maintained at all times.</li>
<li>Complete reports on investigative assignments.</li>
<li>Participate in team meetings</li>
<li>Participate in catastrophic claim handling when requested. This may include overnight travel for extended periods of time.</li>
<li>Adhere to privacy guidelines and NJ Fair Claims Practices and/or New York Regulation 64.</li>
</ul>
<p></p><p>QUALIFICATIONS</p>
<ul>
<li>Bachelor's degree and a minimum of 2 years of NY auto claims appraisal experience.</li>
<li>Must have valid Driver's license and favorable driving record.</li>
<li>Adverse conditions are encountered while inspecting vehicles. Incumbent must be able to work outside in inclement weather and drive long distances.</li>
<li>Comfortable completing inspections of damaged vehicles including but not limited to crawling under and around vehicles, inspecting vehicles in tight quarters at body shops and salvage yards, etc.</li>
<li>Must be willing to participate in catastrophe claim handling when requested. This may include traveling to other locations, extended and weekend hours, and up to a three week stay away from home.</li>
<li>Must have a strong mechanical aptitude.</li>
<li>Body shop experience a plus but not required.</li>
<li>Must be organized and possess the ability to work independently with limited supervision</li>
</ul>
<p></p><p>SALARY RANGE</p>
<p>
The pay range for this position is $62,000 to $84,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
</p><p></p><p>PERKS &amp; BENEFITS</p>
<ul>
<li>4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays</li>
</ul><ul><li>Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)</li>
<li>Annual 401(k) Employer Contribution</li>
<li>Resources to promote Professional Development (LinkedIn Learning and licensure assistance)</li>
<li>Robust health and wellness program and fitness reimbursements</li>
<li>Various Paid Family leave options including Paid Parental Leave</li>
<li>Tuition Reimbursement
</li></ul><p></p><p>ABOUT THE COMPANY</p>
<p><i>
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of &ldquo;A-/Excellent&rdquo;.</i></p>
<p>
</p><p><i>#LI-DN</i></p></div>

Claims Representative, Appraiser

<p></p><div><p>The Auto Property Damage Claims Representative is responsible for managing Auto Property Damage claims within our &ldquo;Auto PD Claim Unit.&rdquo; This role demands a high level of customer service, patience, and professionalism while working in a fast-paced environment with significant phone interaction. Strong customer service, organizational, verbal, and written communication skills are essential. The ability to navigate adversarial situations with professionalism is critical. Comparative negligence claim handling experience is needed for this role.</p><br>
<p>
RESPONSIBILITIES</p>
<ul>
<li>Policy Analysis:</li>
<li><ul><li>Investigate and interpret policy provisions, endorsements, and conditions to determine coverage for automobile property claims.</li>
<li>Identify and investigate contested coverage claims that may require a roundtable discussion.</li>
</ul></li><li>Claim Investigation:</li>
<li><ul><li>Investigate auto accidents to assess liability by interviewing first- and third-party claimants, witnesses, investigating officers, and other relevant parties.</li>
<li>Secure and analyze pertinent records, documentation, and loss scene information to determine proximate cause, negligence, and damages.</li>
</ul></li><li>Claims Management:</li>
<li><ul><li>Evaluate and adjust reserves as necessary.</li>
<li>Prepare dispatch instructions for field personnel to inspect vehicles.</li>
<li>Negotiate and settle claims within individual authority limits and seek supervisor approval for claims exceeding authority or requiring additional guidance.</li>
<li>Maintain effective follow-up systems on pending files, advising insureds, claimants, and brokers on claim status.</li>
<li>Act as an intermediary between the company, preferred vendors, and customers to resolve disputes.</li>
<li>Ensure adherence to privacy guidelines, laws, and regulations in claims handling.</li>
<li>Backup to Commercial Claims handling.</li>
</ul></li><li>Subrogation and Legal Handling:</li>
<li><ul><li>Investigate and initiate subrogation processes when applicable.</li>
<li>Handle and respond to special civil part lawsuits or intercompany arbitrations related to auto property damage claims.</li>
</ul></li><li>Administrative Duties:</li>
<li><ul><li>Manage a customer-focused phone environment by answering calls, returning voicemails, and responding to emails and text correspondence promptly.</li>
<li>Process incoming and outgoing mail timely and in accordance with state guidelines.</li>
<li>Complete other duties as assigned.</li>
</ul></li>
</ul><p></p><p>QUALIFICATIONS</p>
<ul>
<li>Bachelor's degree required.</li>
</ul><ul><li>A minimum of 2 year of related PD claim experience is required.</li>
<li>Licensed in CT, NH, RI and other foreign states is preferred.</li>
<li>Proficiency in personal computer skills, including Microsoft Office Suite.</li>
<li>Ability to prioritize and manage multiple tasks effectively.</li>
<li>Excellent communication, organizational, and customer service skills.</li>
</ul>
<p></p><p>SALARY RANGE</p>
<p>
The pay range for this position is $50,000 to $65,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.<br>
</p><p></p><br>
<p>PERKS &amp; BENEFITS</p>
<ul>
<li>4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays</li>
</ul><ul><li>Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)</li>
<li>Annual 401(k) Employer Contribution</li>
<li>Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
</li><li>Robust health and wellness program and fitness reimbursements</li>
<li>Various Paid Family leave options including Paid Parental Leave</li>
<li>Tuition Reimbursement
</li></ul><p></p><p>ABOUT THE COMPANY</p>
<p><i>
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of &ldquo;A-/Excellent&rdquo;.</i></p><p><br>
#LI-DNI</p></div>

Claims Representative, Auto Property Damage

Michigan Farm Bureau

<div>OBJECTIVE:
<div><b>
Senior Property Claims Representative Objective</b></div><div>
To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.</div>
RESPONSIBILITIES:
<div><b>
Senior Property Claims Representative Responsibilities</b></div><div>
Investigate, evaluate and control property and casualty claims under minimal supervision.</div><div></div><div><br>
Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage.</div><div></div><div><br>
Maintain advanced knowledge of farm machinery, livestock and home furnishings.</div>
QUALIFICATIONS:
<div><b>
Senior Property Claims Representative Qualifications</b></div><div></div><div><b><br>
Required</b>: Bachelor&rsquo;s degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered.</div><div></div><div><br>
Minimum five to seven years multi-line or property claims experience required.</div><div></div><div><br>
Advanced knowledge of insurance contracts written by the companies required.</div><div></div><div><br>
Advanced knowledge of company and divisional policies and procedures required.</div><div></div><div><br>
Must possess outstanding listening and superior customer service skills.</div><div></div><div><br>
Advanced knowledge of estimating systems and construction requirements and methods required.</div><div></div><div><br>
Must have access to high speed Internet at home if position is field-based.</div><div></div><div><br>
Must possess a valid driver license with an acceptable driving record.</div><div></div><div><br>
Designations in INS, AIC and/or similar professional insurance designation required.</div><div></div><div><b><br>
Preferred</b>: Designation in CPCU preferred.</div><div></div><div><b><br>
Note: </b><b>This is a work from home position in Michigan, primarily covering these Michigan counties: </b><b>Monroe, Wayne, Washtenaw, and Lenawee</b><b>.</b></div><div></div><div><br>
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.</div><div></div><div><br>
PM19</div></div>

Senior Property Claims Representative

Cornerstone Building Brands

<div><b>Company Description</b><p><b><br>
WHO WE ARE</b></p><p>
Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive North American footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows, vinyl siding, metal accessories, metal roofing and wall systems, and insulated metal panels. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.</p><b><br>
Job Description</b><p><b><br>
ABOUT THE ROLE</b><br>
The Claims Representative is responsible for managing warranty claims for our consumers department. Performing the initial intake case through final resolution, while delivering a premier customer experience. This role requires strong analytical skills, clear communication, and the ability to balance accuracy, cost efficiency, and customer satisfaction. The Claims Representative serves as a key partner to customers, internal teams, and service providers, ensuring claims are processed effectively, documented thoroughly, and resolved in alignment with company standards.</p><p><b><i>
This is a hybrid role, requiring 2 days (Tuesday and Wednesday) in the office per week.</i></b></p><p><b>
WHAT YOU&rsquo;LL DO</b><b>
</b></p><ul><li><b>Claim Intake &amp; Validation</b><ul><li>
Receive, review, and validate incoming warranty claims to determine accuracy and required information.</li><li>
Initiate clarification calls to customers as needed to complete claim details.</li><li>
Maintain accurate claim documentation and communication updates within Dynamics 365 CRM.</li></ul></li><li><b>
Claim Management &amp; Resolution</b><ul><li>
Create detailed work orders for Cornerstone Building Brands (CBB) Technicians and third-party vendors, optimizing cost, efficiency, and service quality.</li><li>
Monitor claim progress and ensure timely, cost-effective resolutions that enhance customer satisfaction.</li><li>
Host product standards and compliance discussions with customers, helping address concerns professionally and clearly.</li><li>
Administer service reimbursements and prepare settlement letters when applicable.</li></ul></li><li><b>
Quality Review &amp; Root Cause Analysis</b><ul><li>
Conduct research to identify root causes of product or service issues.</li><li>
Collaborate with plant personnel, sales teams, and other departments to support long-term corrective actions and process improvements.</li><li>
Participate in discussions and initiatives aimed at reducing recurring issues and improving overall product and service quality.</li></ul></li><li><b>
Communication &amp; Reporting</b><ul><li>
Prepare clear communications and updates for management regarding claim trends, issues, and opportunities.</li><li>
Ensure documentation and reporting for claims, resolutions, and settlement activities are accurate and complete.</li><li>
Perform additional duties as assigned to support departmental needs.</li></ul></li></ul><p><b>
WHAT YOU&rsquo;LL NEED</b></p><ul><li><b>
Education: </b>High School Diploma or equivalent required; Bachelor&rsquo;s degree preferred. Professional experience in a claims or service role, preferably within the building materials industry will be considered in lieu of education.</li><li><b>
Experience/Technical Skills:</b><ul><li>
Experience in Ordering/Quoting systems is desired (AccuQuote preferred).</li><li>
Experience with CRM systems is desired.</li></ul></li></ul><br>
<b>
Qualifications</b><p><b><br>
SKILLS &amp; QUALIFICATIONS</b></p><ul><li>
Strong ability to interpret customer claims and apply relevant warranty coverage.</li><li>
Ability to read and interpret product specifications, drawings, and order confirmations.</li><li>
Exceptional analytical and problem-solving skills with the ability to identify root causes and recommend solutions.</li><li>
Strong verbal and written communication skills with a customer-centric approach.</li><li>
Ability to manage difficult discussions and mitigate customer dissatisfaction effectively.</li><li>
Proficiency in Microsoft Excel, Word, and PowerPoint, with the ability to learn new systems quickly.</li><li>
Strong attention to detail and accuracy in a fast-paced environment.</li><li>
Ability to work independently while supporting team and departmental goals.</li></ul><br>
<b>
Additional Information</b><p><br>
All your information will be kept confidential according to EEO guidelines.</p><p>
Address: 1 Cochrane Dr, Pennsboro, WV 26415</p><p></p><p><b><br>
Why work for Cornerstone Building Brands?</b></p><p>
Our teams are at the heart of our purpose to positively contribute to the communities where we <b>live, work and play</b>. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.</p><p>
*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.</p><p></p><p><b><br>
Cornerstone Building Brands is an Equal Opportunity Employer.</b></p><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.</p><p></p><p><br>
All your information will be kept confidential according to EEO guidelines.</p><p></p><p><br>
California Consumer Privacy Act (CCPA) of 2018<br>
</p><p><i>Must be at least 18 years of age to apply.</i></p><p></p><p><b><br>
Note to External Recruiters</b></p><p>
Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.</p><p></p><p><b><br>
Notice of Recruitment Fraud</b></p><p>
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.</p></div>

Claims Representative

Ryder System

<div><p><i>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .</i></p>
<p><b>Job Description</b> :</p>
<p><b>Summary</b></p>
<p>The Claims Coordinator I is responsible for entering all claims into the Claim System via telephone, fax, e-mail, and mail. Claims are researched through various programs to obtain necessary data for effective handling. This position also maintains property damage files, including sending notifications to the claimant, adverse carrier, and insurance agent. The role involves assigning claim files as directed by Claim Managers and providing substantial support to claim adjusters, enabling them to expedite claim handling.</p>
<p><b>Essential Functions</b></p>
<ul><li>Enter new losses into the Claim System</li>
<li>Research new losses</li>
<li>Assign new losses</li>
<li>Assist with covering phones at the front desk</li>
</ul><p><b>Additional Responsibilities</b></p>
<ul><li>Perform other duties as assigned</li>
</ul><p><b>Skills and Abilities</b></p>
<ul><li>Demonstrates strong customer service skills</li>
<li>Ability to type 40&ndash;45 WPM</li>
<li>Strong verbal and written communication skills</li>
<li>Ability to create and maintain professional relationships at all organizational levels</li>
<li>Ability to work independently and as part of a team</li>
<li>Flexible to work in a fast-paced, dynamic environment</li>
<li>Capable of multi-tasking; highly organized with excellent time management skills</li>
<li>Detail-oriented with strong follow-up practices</li>
<li>Basic computer and data entry skills required</li>
</ul><p><b>Qualifications</b></p>
<ul><li>High School diploma or GED required</li>
<li>Minimum of one (1) year clerical work experience required</li>
<li>Basic computer and data entry skills required</li>
</ul><p><b>Job Category:</b> Risk Management</p>
<p><b>Compensation Information</b> :</p>
<p>The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:</p>
<p><b>Pay Type</b> :</p>
<p>Hourly</p>
<p>Minimum Pay Range:</p>
<p>$20.50</p>
<p>Maximum Pay Range:</p>
<p>$20.50</p>
<p><b>Benefits Information</b> :</p>
<p><b>For all Full-time positions only</b> : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.</p>
<p>For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=4022345&amp;hashed=256118533) to download the comprehensive benefits summary.</p>
<p>Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.</p>
<p>All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.</p>
<p><b>Important Note</b> <b>:</b></p>
<p>Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.</p>
<p>Security Notice for Applicants:</p>
<p>Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .</p>
<p>Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .</p>
<p><b>Current Employees</b> <b>:</b></p>
<p>If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.</p>
<p><i>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .</i></p>
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