claim service representative

Kentucky Farm Bureau Mutual Insurance

<div>Overview:
<div>
The Claim Representative-PIP Unit handles no-fault claims from all claim offices within the state of Kentucky to ensure efficient and effective processing of Personal Injury Protection (PIP) benefits.</div>
Responsibilities:
<div>
Accept assignment of PIP claims from claim adjusters.</div><div>
Monitor continuing eligibility of PIP claimants.</div><div>
Receive, investigate, coordinate, and pay appropriate PIP benefits promptly according to statute requirements.</div><div>
Maintain proper reserves.</div><div>
Process incoming and outgoing mail regarding the PIP Unit.</div><div>
Create and type correspondence and issue form letters to investigate, resolve, and respond to questions relating to PIP benefits.</div><div>
Receive telephone and personal inquiries relating to PIP files by policyholders, customers, attorneys, and medical providers, assisting where appropriate or referring to other staff if necessary.</div><div>
Assure high customer satisfaction levels through professionalism, integrity, fairness, and promptness.
</div><div>Assist and cooperate with all company personnel.</div><div>
Maintain PIP files to comply with statute requirements.</div><div>
Monitor the claim inventory report to ensure proper closure of files.</div><div>
Pursue professional development.</div><div>
Report claims as required by the claims manual or by the district claims manager.</div><div>
Serve as a catastrophe team member or assist in other claim offices or locations as required.</div><div>
Regular, predictable attendance as an employee has to physically be in the office.</div><div>
This list of essential functions is non-exhaustive and may be supplemented as necessary.</div><div></div><div><b><br>
Other Responsibilities</b></div><div></div><div><br>
Establish companion PIP work file.</div><div>
Secure appropriate PIP documents, i.e., medical reports, wage verifications, and PIP applications.</div><div>
Obtain initial claim payment authority on each claimant from claim adjusters.</div><div>
Diary all companion claim files to comply with statute requirements.</div><div>
Furnish a copy of the PIP application, medical reports, and wage verification to claim adjusters as requested.</div><div>
Receive, investigate, and pay medical bills, wage loss benefits, survivor's economic benefits, replacement service benefits, and funeral expense benefits.</div><div>
Maintain appropriate reserves for both basic and added reparation benefits.</div><div>
Perform claim file maintenance transactions via terminal entry.</div><div>
Receive and review loss reports regularly from agents, claim adjusters, and senior adjusters.</div><div>
Establish claim files using data from loss reports.</div><div>
Type letters and forms required to properly investigate and document payment of no-fault benefits.
</div><div>Transmit recoveries to the Accounting Department on a timely basis.</div><div>
Report claims as required by the Claim Manual or by the District Claims Manager.</div><div>
Promptly respond to complaints as requested.</div><div>
Report immediately the receipt of all summonses to the PIP Unit Supervisor and handle as directed.</div><div>
Review claim inventory reports monthly and make needed adjustments.</div><div>
Make corrections on claim files as recommended by the PIP Unit Supervisor or Team Lead following review.</div><div>
Document claim files to support actions taken. (See claim manual)</div><div>
May be called upon to handle first-party claims and non-disputed liability claims.</div><div>
May be called upon to assist in the evaluation of inventory sheets for property loss claims.
</div><div>Attend and participate in company meetings, seminars, and other company-sponsored educational activities at the request of the company.</div><div>
May work a late Friday on a rotating basis to provide customer service to claims offices, agents, and providers.</div><div>
Attain the Certificate in General Insurance from the Insurance Institute of America.</div><div>
Maintain current knowledge of policy contracts and statutes.</div><div></div><div><b><br>
 Job Specifications</b></div><div></div><div><br>
Physical demands: Normal vision/hearing with or without correction; Sitting.</div><div>
Mental demands: Analytic reasoning; Prolonged concentration.</div><div>
Environmental factors: Standard office lighting, temperature, and noise.</div><div>
Equipment: Keyboard; Telephone; Calculator; Copier/Fax.</div>
Qualifications:
<div>
Associate degree or a combination of formal education, training, and experience to acquire knowledge and skills generally equivalent to those possessed by a two-year college graduate. Bachelor&rsquo;s degree preferred.
</div><div>Required to obtain an Adjuster License within one year of hire date.</div><div>
Previous experience in a claims or insurance office desirable.</div><div>
Average typing skill (minimum 35 wpm).</div><div>
Knowledge of claims handling procedures and insurance contracts.</div><div>
Experience in the use of photocopiers, computer terminals, or word processors and other office equipment.</div><div>
Ability to communicate with a high level of skill both orally and in writing.</div><div>
Ability to make timely decisions.</div><div>
Excellent human relations skills and self-motivation required.</div><div>
Ability to act confidentially.</div><div>
Knowledge of word processing software.</div></div>

Claim Representative I - PIP Unit

AAA The Auto Club Group

&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;&lt;span&gt;It&rsquo;s a great time to join AAA The Auto Club Group!&lt;/span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;b&gt;JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD&lt;/b&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;u&gt;&lt;b&gt;Job Type:&lt;/b&gt;&lt;/u&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;Full time&lt;div&gt;&lt;div&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt; &lt;p style=&quot;text-align:left&quot;&gt;&lt;b&gt;&lt;u&gt;Exempt/Non Exempt:&lt;/u&gt;&lt;/b&gt;&lt;/p&gt; &lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;Salary&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;b&gt;&lt;u&gt;Job Description:&lt;/u&gt;&lt;/b&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;br /&gt;&lt;br /&gt; &lt;/p&gt;&lt;div&gt;&lt;/div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;p&gt;&lt;i&gt;***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. ***&lt;/i&gt;&lt;/p&gt;&lt;h2&gt;&lt;/h2&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;h2&gt;&lt;b&gt;APD Claim Representative II (Michigan)&ndash; The Auto Club Group&lt;/b&gt;&lt;/h2&gt;&lt;p&gt;&lt;b&gt;Reports to: APD Claim Manager I &lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;What you will do: (Primary Duties &amp;amp; Responsibilities)&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;h2&gt;The Auto Club Group is seeking an &lt;b&gt;Auto Claim Representative II&lt;/b&gt; who works under normal supervision with an intermediate-level approval authority to handle moderately complex claims within Claim Handling Standards in the field or inside units. Resolve coverage questions, take statements and establish clear evaluation and resolution plans for claims.&lt;/h2&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;h2&gt;In this position, you will have the opportunity to:&lt;/h2&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Claim handling responsibilities will include the following: reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim, and initiating documentation in the claim handling system. Complete coverage analysis including a review of policy coverages and provisions, and the applicability to the reported loss. Ensure all possible policyholder benefits are identified, create additional sub-claims if needed or refer complex claims to management or the appropriate claim handler. Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential. Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim. Evaluate the financial value of the loss. Approve payments for the appropriate parties accordingly. Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit). Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system. Utilize strong negotiating skills.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Employees assigned to Auto Physical Damage (&ldquo;APD&rdquo;) claim unit will handle moderately complex claims involving settling Total Losses, inspecting vehicles and preparing estimates of damage. If in the DRS Examiner role, manage Direct Repair Shops for compliance with our program. Additional responsibilities may include the following: determining cause of damage, establishing liability, identifying subrogation potential, monitoring repairs and approving car rental expense. May handle simple APD Litigation cases.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;u&gt;Supervisory Responsibilities (briefly describe, if applicable, or indicate None):&lt;/u&gt;&lt;/p&gt;&lt;p&gt;None&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;h2&gt;&lt;u&gt;How you will benefit&lt;/u&gt;:&lt;/h2&gt;&lt;p&gt;&lt;/p&gt;&lt;h2&gt;Claim Representative II will earn a competitive salary of $59,134.30- $69,000 annually with annual bonus potential based on performance.&lt;/h2&gt;&lt;p&gt;&lt;/p&gt;&lt;h2&gt;Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:&lt;/h2&gt;&lt;ul&gt;&lt;li&gt;&lt;h2&gt;401k Match&lt;/h2&gt;&lt;/li&gt;&lt;li&gt;&lt;h2&gt;Medical&lt;/h2&gt;&lt;/li&gt;&lt;li&gt;&lt;h2&gt;Dental&lt;/h2&gt;&lt;/li&gt;&lt;li&gt;&lt;h2&gt;Vision&lt;/h2&gt;&lt;/li&gt;&lt;li&gt;&lt;h2&gt;PTO&lt;/h2&gt;&lt;/li&gt;&lt;li&gt;&lt;h2&gt;Paid Holidays&lt;/h2&gt;&lt;/li&gt;&lt;li&gt;&lt;h2&gt;Tuition Reimbursement&lt;/h2&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;II. Required Qualifications (these are the minimum requirements to qualify)&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;u&gt;Education (include minimum education and any licensing/certifications):&lt;/u&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;In states where an Adjuster&rsquo;s license is required, the candidate must be eligible to acquire a State Adjuster&rsquo;s license within 90 days of hire and maintain as specified for appropriate states.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;A valid driver&amp;#39;s license is required if the primary responsibilities of the role involve conducting in-person inspections or frequent in-person meetings with members&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;u&gt;Experience:&lt;/u&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;One year of experience with:&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;- negotiating claim settlements&lt;/p&gt;&lt;p&gt;- securing and evaluating evidence&lt;/p&gt;&lt;p&gt;- preparing manual and electronic estimates&lt;/p&gt;&lt;p&gt;- subrogation claims, including identifying recovery opportunities&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;resolving coverage questions&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;taking statements&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;establishing clear evaluation and resolution plans for claims&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;u&gt;Knowledge and Skills:&lt;/u&gt;&lt;/p&gt;&lt;p&gt;Knowledge of:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Essential Insurance Act (Michigan)&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Fair Trade Practices Act as it relates to claims&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;subrogation procedures and processes&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;intercompany arbitration/dispute resolution&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Negligence Laws and Statutes&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;No-Fault Law and No-Fault Reform&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Collision repair techniques&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Ability to:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;handle claims to the line Claim Handling Standards&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;follow and apply ACG Claim policies, procedures and guidelines&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;work within assigned ACG Claim systems including basic PC software&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;perform basic claim file review and investigations&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;demonstrate effective communication skills (verbal and written)&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;demonstrate customer service skills by building and maintaining relationships with insureds/claimants while exhibiting understanding of their problems and responding to questions and concerns&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;analyze and solve problems while demonstrating sound decision making skills&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;prioritize claim related functions&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;process time sensitive data and information from multiple sources&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;manage time, organize and plan workload and responsibilities&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;safely operate a motor vehicle in order to visit repair facilities, homes (for inspections), patients, etc.&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;research analyze and interpret subrogation laws in various states&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;travel outside of assigned territory which may involve overnight stay&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;relocate, work evenings or weekends&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;strong negotiating skills&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;III. Preferred Qualifications&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;u&gt;Education:&lt;/u&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Completion of the Insurance Institute of America&amp;#39;s: General Insurance Program, Associate in Claims, Associate in Management or equivalent&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;CPCU coursework or designation&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;I-Car 2000 training&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;CCC training&lt;/p&gt;&lt;/li&gt;&lt;li&gt;&lt;p&gt;Xactware Training&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;&lt;u&gt;Work Environment&lt;/u&gt;&lt;/b&gt;&lt;/p&gt;&lt;p&gt;This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;p&gt;#LI-AH2&lt;/p&gt;&lt;p&gt;#appcast&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Who We Are&lt;/p&gt;&lt;p&gt;Become a part of something bigger.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14&amp;#43; million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life&rsquo;s journey through insurance, travel, financial services, and roadside assistance.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;And when you join our team, one of the first things you&rsquo;ll notice is that same, whole-hearted, enthusiastic advocacy for each other.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;To learn more about AAA The Auto Club Group visit &lt;a href=&quot;http://www.aaa.com&quot; target=&quot;_blank&quot;&gt;www.aaa.com&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Important Note:&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;ACG&rsquo;s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. &lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Regular and reliable attendance is essential for the function of this job.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.&lt;/p&gt;

Claim Representative II - APD

Farm Bureau Financial Services

<p></p><div><p>Do you thrive in a work environment where you must multi-task and have strong organizational skills? Are you a go-getter with high initiative and a positive attitude? Do you have past MedPay/PIP experience or a background in the medical field with a strong customer service mindset? If so, this Claims Service Representative opportunity could be a great fit for you!</p><p><b>
Who We Are: </b>With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We&rsquo;re proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.</p><p><b>
What You&rsquo;ll Do:</b> As a Claim Service Representative &ndash; MedPay/PIP, you will review, investigate, and evaluate medical and Personal Injury Protection (PIP) claims payments. You will project a positive image of Farm Bureau by fairly and efficiently negotiating and settling claims with all customers. You will also assure claims are settled in accordance with regulations and policy language by reviewing medical bills submitted for accuracy, necessity and reasonableness. You will be responsible for adjusting or denying claims, considering deductible amounts and policy limits. You will take recorded statements from claimants and witnesses, as well as work with defense and plaintiff attorneys to settle claims. It is your responsibility to ensure only justifiable claims are paid by the company by reviewing the policy and external medical records to determine applicable coverage.</p><p><b>
What It Takes to Join Our Team:</b></p><ul><li> Associates degree or equivalent plus 1-3 years of experience. Prior Med Pay/PIP handling OR Medical claims experience is preferred.</li><li> Strong negotiation and communication skills are required in order to explain your decisions to insureds, claimants, and agents.</li><li> It will be necessary to maintain a professional and productive relationships with agents, policyholders, claimants, doctors, attorneys and others, to bring credit to the claims department and company.</li><li> Ability to keep a service-oriented attitude at all times.</li><li> Strong written communication skills are important to prepare running documentation and written reports.</li><li> Ability to spend up to 50% of your day on the telephone, while spending the majority of your time at a desk.</li><li> You will be expected to learn and keep up to date on Unfair Claims Practice Act, policy knowledge, and other governmental or company rules and regulations.</li><li> The ability to exercise independent judgment and arrive at decisions through sound, logical reasoning in order to handle more complex claims is required.</li><li> Ability to work from our office located in West Des Moines, IA.</li></ul><p><b>
What We Offer You: </b>When you&rsquo;re on our team, you get more than a great paycheck. You&rsquo;ll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. <b>Farm Bureau....where the grass really IS greener!</b></p><p><b>
Work Authorization/Sponsorship:</b> At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.</p></div>

Claims Service Representative- Claims Medical Team

<div><div><b>Location</b> Wayne, United States <b>Job type</b> Full-Time <b>Work mode</b> Hybrid <b>Job level</b> Graduate &amp; Entry-Level <b>Job ID</b> 12704 <b>Company</b> HSB <b>Employment type</b> Regular <b>Area of expertise</b> Claims &amp; Underwriting</div></div><p></p>
<br><div><div><p>Founded in 1866, The Hartford Steam Boiler Inspection and Insurance Company (HSB) has been a pioneer in industrial safety and loss prevention for over 150 years. Our organization is driven by a passion for technical excellence, innovation, and a commitment to making a lasting difference.</p><p></p><p><b>
Claims Service Representative &ndash; Hybrid Opportunity</b></p><p><b>
Wayne, PA</b></p><p></p><p>
We are seeking a highly motivated Claims Service Representative to join our Personal Lines Equipment Claims team. In this hybrid role, you will deliver a distinctive customer experience while following established claims management standards and practices.</p><p></p><p><b>
Key Responsibilities:</b></p><ul><li>
Handle personal lines residential equipment and service line claims.</li><li>
Make prompt customer contact and set expectations for the claim process.</li><li>
Conduct telephonic investigations with policyholders and repair companies; collaborate with external partners (e.g., property carrier adjusters and insurance agents).</li><li>
Develop a plan for claim evaluation, investigate the cause of loss, and assess damages.</li></ul><p><b>
Minimum Qualifications:</b></p><ul><li>
High school diploma (or equivalent).</li><li>
Ability to obtain and maintain adjuster licenses as required by state.</li><li>
1+ year of experience in a customer-facing, financial, or service-oriented role.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Associate&rsquo;s or Bachelor&rsquo;s degree.</li><li>
2+ years of experience in the property/casualty insurance industry and/or as a claims adjuster.</li></ul><p><b>
Knowledge and Skills:</b></p><ul><li>
Excellent organization and time management skills</li><li>
Strong communication skills (verbal and written), with the ability to influence and negotiate.</li><li>
Strong customer awareness and emotional intelligence, with an advocacy mindset and the ability to build trusted relationships.</li><li>
Willingness to work in a fast-paced environment.</li></ul><p><b>
Success in this role:</b></p><ul><li>
Maintain timely claim handling, clear documentation, and accurate file notes.</li><li>
Communicate coverage decisions and next steps clearly and professionally.</li><li>
Partner effectively with policyholders, vendors, agents, and carrier adjusters to resolve claims.</li><li>
Demonstrate sound judgment while balancing customer experience with cost-effective outcomes.</li></ul><p></p><p>
As a Claim Service Rep at HSB, you will have the chance to make a lasting difference in your career and contribute to our legacy.</p><p></p><p>
We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:</p><ul><li>
Two options for your health insurance plan (PPO or High Deductible).</li><li>
Prescription drug coverage (included in your health insurance plan).</li><li>
Vision and dental insurance plans.</li><li>
Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&amp;D coverage that is equal to 1x annual salary.</li><li>
Short and Long Term Disability coverage.</li><li>
Supplemental Life and AD&amp;D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children).</li><li>
Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity).</li></ul><p></p><p>
In addition to the above insurance offerings, our employees also enjoy:</p><ul><li>
A robust 401k plan with up to a 5% employer match</li><li>
A retirement savings plan that is 100% company funded.</li><li>
Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries.</li><li>
Eligibility to receive a yearly bonus as a Munich Re employee.</li><li>
A variety of health and wellness programs provided at no cost.</li><li>
Paid time off for eligible family care needs.</li><li>
Tuition assistance and educational achievement bonuses.</li><li>
A corporate matching gifts program that further enhances your charitable donation.</li><li>
Paid time off to volunteer in your community.</li></ul><p></p><p>
At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.
 </p><p></p><p>We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p></p><p>
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p></p><p>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.</p></div></div><p></p>
<br><div><div><div><h2 class="jobSectionHeader"><b>Your Benefits</b></h2>
<p>With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.</p>
</div><div><div><p>Competitive Salary</p>
<p>We provide fair and competitive compensation that reflects your performance and commitment.</p>
</div><div><p>Company performance-based Incentives</p>
<p>In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.</p>
</div><div><p>Recognition and Special Rewards</p>
<p>We recognise outstanding individual contributions through a variety of targeted rewards and incentives.</p>
</div><div><p>Retirement Planning</p>
<p>We support your long-term financial wellbeing with retirement solutions aligned with local regulations.</p>
</div><div><p>Inclusive Workplace Culture</p>
<p>We foster a respectful, inclusive, and values-driven environment.</p>
</div><div><p>Learning &amp; Development</p>
<p>We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.</p>
</div><div><p>Work-Life-Balance</p>
<p>Supporting your ability to balance family, leisure, and your career.</p>
</div><div><p>Health &amp; Wellbeing</p>
<p>We support your physical and mental health through a range of programs and activities in each location.</p></div></div></div></div>

Claims Service Representative

Auto-Owners Insurance

<div>
 A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
  <br/>
  <br/>
 </strong>
 Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company&rsquo;s claims training program for the assigned line of insurance and requires the person to
 <br/>
 <br/>
 <ul>
  <li>
   Investigate, evaluate, and settle entry-level insurance claims
  </li>
  <li>
   Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  </li>
  <li>
   Learn and comply with Company claim handling procedures
  </li>
  <li>
   Develop entry-level claim negotiation and settlement skills
  </li>
  <li>
   Build skills to effectively serve the needs of agents, insureds, and others
  </li>
  <li>
   Meet and communicate with claimants, legal counsel, and third-parties
  </li>
  <li>
   Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  </li>
  <li>
   Study, obtain, and maintain an adjuster&rsquo;s license(s), if required by statute within the timeline established by the Company or legal requirements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Skills &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or direct equivalent experience with property/casualty claims handling
  </li>
  <li>
   Ability to organize data, multi-task and make decisions independently
  </li>
  <li>
   Above average communication skills (written and verbal)
  </li>
  <li>
   Ability to write reports and compose correspondence
  </li>
  <li>
   Ability to resolve complex issues
  </li>
  <li>
   Ability to maintain confidentially and data security
  </li>
  <li>
   Ability to effectively deal with a diverse group individuals
  </li>
  <li>
   Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  </li>
  <li>
   Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company&rsquo;s underwriting guidelines for coverage
  </li>
  <li>
   Continually develop product knowledge through participation in approved educational programs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
 <br/>
 <br/>
 <strong>
  Equal Employment Opportunity
  <br/>
  <br/>
 </strong>
 Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
 <br/>
 <br/>
 <ul>
  <li>
   Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
   <br/>
   <br/>
  </li>
 </ul>
</div>


Claims Representative

GEICO

<div><p><b>At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.</b></p><p><b>
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.</b></p><p></p><p><b>
When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.</b></p><p></p><p>
Claims Service Specialist &ndash; Tampa, Florida<br>
Salary: $28.29 - $34.24 per hour / $57,000 - $69,000 annually</p><p><br>
Claim your career growth as a Claims Service Specialist at GEICO&rsquo;s Tampa, Florida office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!<br>
<br>
Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most &ndash; during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So if you are ready to start growing your career, let&rsquo;s talk!</p><p></p><p><br>
Qualifications &amp; Skills:</p><ul><li><p>
Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction</p></li><li><p>
Solid computer multitasking skills</p></li><li><p>
Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities</p></li><li><p>
Ability to work comfortably and grow in a fast-paced, high-volume call center environment</p></li><li><p>
Minimum of high school diploma or equivalent, college degree or currently pursuing preferred</p></li><li><p>
Eagerness to explore new skills and openness to different career paths</p></li></ul><p></p><p>
#geico700</p><br>
<p></p>
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.<p></p><p><b><br>
The GEICO Pledge:</b></p><p></p><p><b>
Great Company:</b> At GEICO, we help our customers through life&rsquo;s twists and turns. Our mission is to protect people when they need it most and we&rsquo;re constantly evolving to stay ahead of their needs.</p><p>
We&rsquo;re an iconic brand that thrives on innovation, exceeding our customers&rsquo; expectations and enabling our collective success. From day one, you&rsquo;ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people&rsquo;s lives.</p><p></p><p><b>
Great Careers:</b> We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career &ndash; and your potential &ndash; in mind. You&rsquo;ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.</p><p></p><p><b>
Great Culture:</b> We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.</p><p>
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.</p><p></p><p><b>
Great Rewards:</b> We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.</p><ul><li>
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family&rsquo;s overall well-being.</li><li>
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.</li><li>
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.</li><li>
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.</li></ul><p></p><p>
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.</p><p></p><p>
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.</p></div>

Claims Service Specialist

<div><p><b>At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.</b></p><p><b>
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.</b></p><p></p><p><b>
When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.</b></p><p></p><h2 class="jobSectionHeader"><b>
Claims Service Specialist</b><br>
<b>Salary: $25.81 per hour / $52,000 annually</b></h2><h2 class="jobSectionHeader"><b>
This is an in-office position</b></h2><div><p>
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.<br>
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.<br>
<br>
When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.<br>
<br>
Claim your career growth as a Claims Service Specialist at GEICO&rsquo;s <b>Melville, NY </b>office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!<br>
<br>
Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most &ndash; during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So if you are ready to start growing your career, let&rsquo;s talk!<br>
<br>
Many associates see a base salary increase of 10% within their first year as a Claims Specialist. Top associates can see increases up to 15%!<br>
<br>
<b>Qualifications &amp; Skill:</b></p><ul><li><b><i>
Candidate must have the ability to commute to our Melville NY location.</i></b></li><li>
Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction</li><li>
Solid computer multitasking skills</li><li>
Ability to work comfortably and grow in a fast-paced, high-volume call center environment</li><li>
Minimum of high school diploma or equivalent</li><li>
Eagerness to explore new skills and openness to different career paths</li></ul><p></p><p>
#geico200</p></div><p></p><p><b><br>
Annual Salary</b></p>
$23.91 - $37.65<p>
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate&rsquo;s work experience, education and training, the work location as well as market and business considerations.</p><br>
<p></p>
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.<p></p><p><b><br>
The GEICO Pledge:</b></p><p></p><p><b>
Great Company:</b> At GEICO, we help our customers through life&rsquo;s twists and turns. Our mission is to protect people when they need it most and we&rsquo;re constantly evolving to stay ahead of their needs.</p><p>
We&rsquo;re an iconic brand that thrives on innovation, exceeding our customers&rsquo; expectations and enabling our collective success. From day one, you&rsquo;ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people&rsquo;s lives.</p><p></p><p><b>
Great Careers:</b> We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career &ndash; and your potential &ndash; in mind. You&rsquo;ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.</p><p></p><p><b>
Great Culture:</b> We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.</p><p>
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.</p><p></p><p><b>
Great Rewards:</b> We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.</p><ul><li>
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family&rsquo;s overall well-being.</li><li>
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.</li><li>
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.</li><li>
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.</li></ul><p></p><p>
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.</p><p></p><p>
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.</p></div>

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