claims account manager

Marsh McLennan Agency

<div><h2 class="jobSectionHeader"><b>Company:</b></h2>
Marsh McLennan Agency
<p></p><h2 class="jobSectionHeader"><b>Description:</b></h2>
<p></p><p><b>JOB TITLE: </b>Benefits Account Manager</p>
<p><b>JOB TYPE: </b>FLSA Non-Exempt</p>
<p></p><p><b>ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
</b></p><p><b>Documentation
</b></p><p>Benefit Point &amp; ImageRight</p>
<p>Enter client data into Benefit Point adequate to complete following:</p>
<ul><li>RFP&rsquo;s</li>
<li>Prospect/opportunity Report</li>
<li>Update Client Rates and Plans tab with final agreed information within 5 workdays of client acceptance of renewal or new business presentation</li>
</ul><p></p><p><b>Customer Service
</b></p><ul><li>Provide support for Account Executive through duties and responsibilities listed this Job Description and Benefits Timeline.</li>
<li>Research and answer questions regarding benefit plans, claims and billings for client, update Benefit Point activities and adhere to the Benefits Timeline</li>
<li>Assist bSwift team with set-up of client web site as directed by Benefits Operations Manager.</li>
<li>Maintain on-line client binder as per department guidelines</li>
<li>Coordinate workflows as per activities created as per Benefit Timeline</li>
<li>Begin to act as a lead for other Account Manager&rsquo;s in the absence of the Account Executive</li>
</ul><p></p><p><b>Marketing
</b></p><ul><li>Request for Proposal (RFP) &ndash; Create and release to Carriers by due date as per Benefit Timeline</li>
<li>Create and maintain marketing binder as per Department Guidelines and Benefit Timeline</li>
<li>Follow up with carriers to ensure they have everything needed to quote, submit any missing information, review quotes as they are received to ensure they are correct and received by the deadline as per RFP timelines.</li>
<li>Spreadsheets &ndash; Prepare and review for accuracy as per Department Guidelines and Benefit Timeline.</li>
<li>Formal Proposal &ndash;Finalize and review for accuracy spreadsheets and any other materials that are to be included in the Formal Proposal. Preparation for the Formal Proposal can include copying, printing and binding or materials necessary for creating the formal proposal.</li>
</ul><p></p><p><b>Communication
</b></p><ul><li>Prepare and develop communication booklets as per Department Guidelines and Benefit Timeline.</li>
<li>Enrollment Meetings &ndash; Conduct enrollment meetings as necessary</li>
</ul><p></p><p><b>Reporting
</b></p><ul><li>ICAF/Milliman/DMW &ndash; Gather Data necessary and submit to carriers. Compile information for Sr. Account Consultant/Executive Team Lead as per Department Guidelines and Benefit Timeline.</li>
<li>Aggregate Reports &ndash; Upon request of Account Executive, create the aggregate report that uses in their analysis to the client.</li>
<li>Initiate stewardship report from workflows and activities in Benefit Point.</li>
</ul><p></p><p><b>Compliance
</b></p><ul><li>Medicare Part D - Submit Medicare Part D disclosure letters to client as per Benefit Timeline</li>
<li>Schedule A&rsquo;s &ndash; Compile Data from Carriers and submit Schedule A&rsquo;s to client as per Department Guidelines and Benefit Timeline</li>
<li>Annual Notices &ndash; Prepare Annual Notices for Mail/E-mail/Distribution and request processing date from Account Manager to ensure annual distribution as appropriate.</li>
</ul><p></p><p><b>Technical </b><b>E </b><b>xpertise
</b></p><p>Expand Technical skill set by participating in technical skill development.</p>
<ul><li>Complete Bisys Correspondence courses for major lines of business (i.e., Health Concepts, Life Concepts, Disability Income Insurance, Group Insurance, and Health Savings Account).</li>
<li>Initiate participation in the GBA certification.</li>
<li>Participation in the EBIA Webinars for 12 hours of CE&hellip;&hellip;&hellip;..goal is attendance in all sessions.</li>
<li>Provide support to Sr. Account Consultant or Account Executive as directed.</li>
<li>Demonstrated success in servicing multiple client renewals under mentorship of AE or Trainer</li>
</ul><p></p><p><b>REQUIREMENTS:
</b></p><ul><li>Education: College Degree Preferred</li>
<li>24 to 36 months of experience in an Assistant Account Manager role / 24+ months equivalent industry experience preferred</li>
<li>Bilingual Spanish a major plus</li>
<li>Ability to multi-task, prioritize work, possess basic word processing and spreadsheet computer skills.</li>
<li>Ability to demonstrate cooperation and effective communication with clients, vendors and internally with co-workers.</li>
<li>Ability to service our clients effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness.</li>
<li>Operational knowledge of various windows based application programs such as Excel, Word, Power Point and current Internet technologies</li>
<li>Willing to work overtime due to cyclical nature of business.(primarily August thru December)</li>
<li>Masters all Account Manager duties and demonstrates proficiency and how to research and access best practice documentation</li>
</ul><p></p><p><i>We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh &amp; McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: </i><i>http://marshmma.com/careers </i><i>.</i></p></div><p></p>

Benefits Account Manager

Sedgwick

<div><p>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
</p><p></p><p>Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
</p><p>Certified as a Great Place to Work&reg;
</p><p>Fortune Best Workplaces in Financial Services &amp; Insurance
</p><p></p>Workers Compensation Assistant Claims Manager | Dedicated Account
<div><p>Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world&rsquo;s best brands?
</p><ul><li>Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.
</li><li>Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world&rsquo;s most respected organizations.
</li><li>Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
</li><li>Leverage Sedgwick&rsquo;s broad, global network of experts to both learn from and to share your insights.
</li><li>Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
</li><li>Enjoy flexibility and autonomy in your daily work, your location, and your career path.
</li><li>Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
</li></ul><p></p><p><b>ARE YOU AN IDEAL CANDIDATE? </b>We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
</p><p></p><p><b>OFFICE LOCATIONS
</b><br>
Brea, CA
</p><p></p><p><b>PRIMARY PURPOSE OF THE ROLE: </b>Oversees technical and operational functions, ensuring compliance with company standards and industry best practices; consistent delivery of high‑quality services; effective staffing, training, and budget management, including profit and loss responsibility. Has direct and/or indirect responsibility for up to 25 colleagues.
</p><p></p><p><b>ESSENTIAL RESPONSIBLITIES MAY INCLUDE
</b></p><ul><li>Oversees internal quality review processes, supports organizational quality programs, and reports results monthly.
</li><li>Ensures compliance with client internal controls, audit requirements, service agreements, company policies, state regulations, plan documents, and industry best practices.
</li><li>Develops and executes business plans with goals and objectives for assigned clients; establishes and maintains client relationships.
</li><li>Administers personnel policies, staffing standards, and training recommendations; assists with interviewing, hiring, performance development plans, and conducts performance discussions.
</li><li>Provides leadership, guidance, and motivation to promote high performance.
</li><li>Travels as required and performs other duties as assigned.
</li></ul><p></p><p><b>QUALIFICATIONS
</b></p><p>Education &amp; Licensing: 8 years of claims management experience or equivalent combination of experience and education required to include 1 year supervisory experience.
</p><ul><li>Bachelor's degree from an accredited college or university preferred.
</li><li>Professional certification as applicable to line of business preferred.
</li></ul><p></p><p><b>Licensing / Jurisdiction Knowledge: California workers' compensation claims experience required | SIP preferred
</b></p><p></p><p><b>TAKING CARE OF YOU
</b></p><ul><li>Flexible work schedule.
</li><li>Referral incentive program.
</li><li>Career development and promotional growth opportunities.
</li><li>A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
</li></ul><p></p><p>As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $110,000-$118,000/yr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
</p><p></p><p>#LI-GC1 #hybrid #claims
</p></div><p></p><p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
</p><p></p><p>Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
</p><p></p><h2 class="jobSectionHeader"><b>If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</b></h2></div>

Workers Compensation Assistant Claims Manager | Dedicated Account

<div><h2 class="jobSectionHeader"><b>Company:</b></h2>
Marsh McLennan Agency
<p></p><h2 class="jobSectionHeader"><b>Description:</b></h2>
<p></p><p><b>JOB TITLE: </b>Benefits Account Manager</p>
<p><b>JOB TYPE: </b>FLSA Non-Exempt</p>
<p></p><p><b>ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
</b></p><p>Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.</p>
<ul><li>Build and maintain key client and carrier relationships by phone, email and in person.</li>
<li>Assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving, upon request.</li>
<li>Work with Producer and/or Marketing Account Executive to monitor and support the renewal process for assigned clients. Provide analysis and assist in the recommendation of coverage needs to present to client.</li>
<li>Coordinate meeting with client and/or producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.</li>
<li>Prepare marketing information or provide required information to a marketing person.</li>
<li>Schedule and conduct teammate meetings in coordination with Marketing Account Executive or Producer and complete the implementation process.</li>
<li>Prepare and deliver all applicable forms to client.</li>
<li>Knowledgeable in the client management system(s), specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow-up, service issues, establish follow-up date and daily manage follow-up in client management system(s). Also, understand how to use the system to acquire information to assist clients.</li>
<li>Provide administrative support on other tasks as they arise such as assigned special projects and development of new ideas/services, as requested.</li>
<li>Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur.</li>
</ul><p>Other duties and responsibilities as requested by management.</p>
<p></p><p><b>Qualifications:
</b></p><p><b>Required Qualifications:
</b></p><p>The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<ul><li>Bachelor&rsquo;s degree or equivalent education and related training</li>
<li>Two years of relevant insurance industry experience</li>
<li>Appropriate insurance license(s)
</li><li>Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems</li>
<li>Demonstrated proficiency in basic computer applications such as Microsoft Office Suite</li>
<li>Ability to travel, occasionally overnight</li>
</ul><p></p><p><b>Preferred Qualifications:
</b></p><ul><li>Advanced degree</li>
<li>Certification in field of endeavor</li>
</ul><p>Experience with Requests for Proposal</p>
<p></p><p><i>We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh &amp; McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: </i><i>http://marshmma.com/careers </i><i>.</i></p></div><p></p>

Byrider

<div><p><b>Byrider - </b>5234 High Crossing Blvd, Madison, WI 53718</p><p>
Collections Account Manager (Consumer Finance)
</p><p>New ownership! Immediate hire! Last position to complete our team. Open to all backgrounds and work history.</p><p>
Would you enjoy earning great pay while helping customers with an industry-leading credit program?
</p><p>Growing national automotive consumer finance company! Collections Account Manager career opportunity!</p><p><b>
Rewards for Collections Account Manager:</b>
</p><ul><li>Annual compensation: ~$50,000.00 - $70,000.00</li><li>
Hourly pay + monthly bonus up to $2,000.00</li><li>
Full benefits- Health, Dental, Vision, PTO, 401k</li><li>
Career growth to Manager or Specialist</li><li>
Industry-best customer program</li><li>
36 years in business</li><li>
Growing national company
 </li></ul><p><b>Responsibilities for Collections Account Manager:</b>
</p><ul><li>Collections, customer service, customer retention</li><li>
Assist with lending/credit origination
</li><li>Help ensure branch compliance
</li><li>Demonstrate a high level of customer service</li><li>
Work with consumer finance software</li><li>
Attend ongoing training classes
</li></ul><p><b>Hours for Collections Account Manager:</b>
</p><ul><li>Full-time (40 hours)</li><li>
100% onsite</li><li>
No Sundays</li><li>
Work most Saturdays (shorter day) with a weekday off</li><li>
Location hours: Monday - Friday 9-7, Sat 9-4</li><li>
Shifts will vary</li><li>
Overtime as needed with OT pay</li></ul><p><b>
Requirements for Collections Account Manager:</b>
</p><ul><li>2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience</li><li>
Good communication, computer &amp; customer service skills</li><li>
Able to work the hours listed &amp; 100% onsite</li><li>
Able to pass a background check
</li></ul><p>Keywords: Collections, Customer Retention, Call Center, Collections Account Management, Debt Collector, Collections Specialist</p></div>

Collections Account Manager

Hartford HealthCare

<div><p><b>Location Detail: </b>9 Farm Springs Rd Farmington (10566)</p><p>
Work where <b>every moment</b> matters.<br>
<br>
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut&rsquo;s most comprehensive healthcare network.<br>
<br>
The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.<br>
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.</p><p></p><p><b><br>
Position Summary:</b></p><p>
Under the direction of Patient Financial Service (PFS), Accounts Receivable (AR) or Claims Supervisor, assure timely and accurate submission of claims on UB04 or HCFA1500 (bills), monitor responses from clearinghouse, review Electronic Fund Transmission (EFT) responses, respond on underpayments or overpayments via payer portal, payer chat or payer customer service, analyze claim adjustment reason codes, analyze remittance advice remark codes and any revenue cycle activities associated with outstanding insurance balances across all Hartford HealthCare hospitals, medical group and homecare. These duties include the managing of the day-to-day work queue inflow, dashboard monitoring, weekly aging&rsquo;s, Work in Progress (WIP), account activity assignment, and internal department collaboration with daily productivity and quality standards that are tracked and monitored.</p><p></p><p><br>
Support and perform high level AR &amp; Denial Specialist tasks to improve operations and problem solve by developing solutions after analyzing data. Maintains a high-level understanding of the operational aspects of the entire revenue cycle as well as the appropriate measures to take in resolving claim issues with payers. This position is responsible for researching insurance company issues, such as network problems, work comp claims, and a variety of special projects.</p><p></p><p><br>
Keeps abreast of all regulations and standards to ensure compliance with governmental/regulatory agencies or commercial payers. Assists the organization to comply with all federal/state guidelines.</p><p><br>
</p><p>Responsible to ensure high quality, cost-effective products or services are delivered in support of the HHC core values, strategic plan and established Patient Financial Services goals and objectives which is not limited to HHC receiving the appropriate payment.</p><p></p><p><b><br>
Position Responsibilities:</b></p><p><b>
Key Areas of Responsibility</b></p><p>
Functions as a high-level member of the team that is responsible for the timely cash collections of insurance payments for approximately $550+ million in active inventory and $70 million in denials.</p><p>
When a claim is denied;</p><p>
A. Takes appropriate action for payment resolution; documents all activity in accordance with standard work</p><p>
B. Initiates, updates, resolves denials and payment variances and takes action to resolve account including drafting and submitting appeals, identifying specific reason for underpayments, denials and cause of payment delays. Maximizes insurance reimbursement timely with commercial and governmental payers</p><p>
C. Resolves denials based on contract and/or fee schedule.</p><p>
D. Performs due diligence in reconciling outstanding balances ensuring all efforts have been exhausted in resolving issues with payers prior to write-off.</p><p>
E. Leverages available resources and systems (both internal and external) to analyze patient accounting information and take appropriate action for payment resolution; documents all activity in accordance with standard work</p><p>
F. Prepares research and documentation in preparation for meetings with provider reps that will assist in resolution of payer specific issues.</p><p>
G. Works with leadership to identify, trend and address root causes of issues in the AR.</p><p>
H. Improves quality and productivity by identifying opportunities and assisting with workflow changes</p><p>
I. Assists in development of standard work to improve accuracy and understanding of processes.</p><p>
J. Consistently exceeds productivity and quality performance expectations.</p><p>
Effectively and continually communicates with peers, management and customers to facilitate the flow of information. Demonstrates H3W Leadership Behaviors.</p><p>
Actively seeks opportunities to model teamwork through collaboration both within and outside the workgroup in support of the organization&rsquo;s objectives.</p><p>
Assumes responsibility for self-improvement in collaboration with superior.</p><p>
Maintain effective positive customer service, ensuring the needs are met and educating staff on the importance of quality customer service.</p><p>
Provides support for other ad hoc analyses and projects as needed</p><p>
Provide team support during team vacations and unexpected absence</p><p>
Training support for onboarding of new colleagues.</p><p>
Functions as Daily Huddle Leader</p><p>
Performs other duties as assigned</p><p></p><p><b><br>
Working Relationships:</b></p><p><b>
This Job Reports To:</b> AR Follow Up/Denials Supervisor</p><p><b>
If applicable, describe nature of supervision of any External vendors, contractors, affiliate organizations, etc.:</b></p><p>
Assist supervisor with the tracking and monitoring of accounts receivables engagements with small balance, out of state Medicaid and credit vendors as needed.</p><h3 class="jobSectionHeader"><b><br>
Qualifications</b></h3><br>
<p><b>
Education</b></p><ul><li> Minimum: High school diploma, GED or equivalent</li><li> Preferred: Associate&rsquo;s degree in health care administration, business management or finance.</li></ul><p><b>
Experience</b></p><ul><li> Minimum: 3 years medical billing or accounts receivables in a medical facility or professional healthcare revenue cycle setting and/or banking experience</li><li> Preferred: 4+ years of medical billing and/or accounts receivables experience in a large facility or professional healthcare revenue cycle setting.</li></ul><p><b>
Licensure, Certification, Registration</b></p><ul><li> American Academy of Professional Coders (AAPC) or American Health Information Management Association (AHIMA) certification</li></ul><p><b>
Knowledge, Skills and Ability Requirements</b></p><ul><li> Epic experience and working knowledge of Resolute Hospital and Professional billing modules preferred</li><li> Understanding of medical and insurance terminology, facility and professional billing/reimbursement practices.</li><li> Familiar with CPT, revenue codes and ICD10 codes</li><li> Excellent analytical and problem solving skills</li><li> Excellent communication skills both written and verbal and interpersonal skills</li><li> Knowledge of state and federal regulations as they pertain to billing processes and procedures</li><li> Knowledge of insurance claim processing and third party reimbursement</li><li> Knowledge and understanding of negotiated agreements</li><li> Demonstrated leadership in establishing and achieving goals</li><li> Ability to communicate effectively both orally and in writing, strong computer and math skills required</li><li> Skill in problem solving in a variety of settings</li><li> Skill in time management</li><li> Ability to work efficiently under pressure</li><li> Ability to operate a computer and related applications such as Word, Excel, PowerPoint, etc.</li><li> Ability to work independently and take initiative</li><li> Ability to demonstrate a commitment to continuous learning and to operationalize that learning</li><li> Ability to deal effectively with constant changes and be a change agent</li><li> Ability to deal effectively with difficult people and/or difficult situations</li><li> Ability to willingly accept responsibility and/or delegate responsibility</li><li> Ability to set priorities and use good judgment for self and peers</li><li> Ability to exercise independent judgment in unusual or stressful situations</li><li> Ability to establish and maintain effective working relationships</li></ul><p></p><p><b><br>
We take great care of careers.</b></p><p></p><p><br>
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge &ndash; helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is <b>your moment.</b></p></div>

Accts Rec & Denial Spec 2 / PA Third Party Follow Up

Flywheel Digital

<div><div><h3 class="jobSectionHeader"><b>About Flywheel</b></h3>
<div>Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.</div></div><div><div>
<div>
<div><p><b>The Opportunity</b></p>
<p>
As a Content Account Manager at Flywheel, you&rsquo;ll work closely with clients and internal teams to deliver high-quality e-commerce content solutions. You will support client partnerships, help implement digital content strategies, and ensure projects are executed smoothly and effectively. This role combines hands-on project execution with collaborative account management, helping drive success for our clients.</p><br>
<p></p>
<p><b>
What You Will Do:</b></p>
<ul>
<li>Serve as a key point of contact for client accounts, developing positive business relationships and supporting the execution of content strategies that meet client goals.</li>
</ul><ul><li>Collaborate with strategists, other account managers, and client teams to coordinate the development and delivery of e-commerce content solutions, from planning through completion.</li>
</ul><ul><li>Work alongside content specialists, editors, and freelancers to ensure high-quality work and meet project milestones.</li>
</ul><ul><li>Manage multiple projects, monitor deadlines, and ensure deliverables align with client objectives. Help identify and resolve project challenges as they arise.</li>
</ul><ul><li>Contribute ideas to optimize internal processes and support ongoing improvements in content quality and project efficiency.</li>
</ul><ul><li>Help manage a network of freelance content creators, ensuring projects are matched to the right talent and maintaining Flywheel&rsquo;s standards through clear feedback and communication.</li>
</ul><ul><li>Provide regular updates, performance data, and project reports to clients, maintaining transparency and building trust.</li>
</ul><ul><li>Stay informed about trends in e-commerce, SEO, and digital content, and share relevant insights with your team.</li></ul><br>
<p></p>
<p><b>
Who You Are:</b></p>
<ul>
<li>2-4 years of relevant experience in content strategy, account management, or e-commerce, preferably in an agency or fast-paced environment.</li>
</ul><ul><li>Experience supporting client accounts and collaborating with cross-functional teams.</li>
</ul><ul><li>Strong writing, editing, and communication skills, with familiarity in AP style and digital content best practices (SEO, GEO, AEO).</li>
</ul><ul><li>Ability to help implement content strategies and contribute to achieving client results.</li>
</ul><ul><li>Team player with effective collaboration and interpersonal skills.</li>
</ul><ul><li>Excellent organizational and time-management abilities, with the capacity to manage multiple priorities and deadlines.</li>
</ul><ul><li>Understanding of e-commerce platforms and an interest in staying updated on industry trends and new technology.</li>
</ul><ul><li>Commitment to delivering great client service and building strong professional relationships.</li></ul></div><p></p><div><br>
</div>
</div><div></div><div><p>#LD-AD1</p>
</div>
</div></div><div><div><h3 class="jobSectionHeader"><b>Working at Flywheel</b></h3>
<div>We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.</div>
<ul><li>We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week</li>
<li>Competitive paid time off, including annual leave plus paid public holidays</li>
<li>Great learning and development opportunities</li>
<li>Benefits that help you live your best life</li>
<li>Parental leave and benefits</li>
<li>Volunteering opportunities</li>
<li>If you&rsquo;re looking to connect with teammates on a topic of inclusion and identity, chances are there&rsquo;s an ERG for that.</li>
<li>So you know: The hired candidate will be required to complete a background check</li>
</ul></div><h3 class="jobSectionHeader"><b>The Interview Process:</b></h3>
<div>Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.</div>
<div></div>
<div>Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.</div>
<h3 class="jobSectionHeader"><b>Inclusive Workforce</b></h3>
<div>
<p>Flywheel Commerce Network&rsquo;s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</p>
<p>
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.</p>
<div>
For more information about what data we collect and how we use it, please refer to our Privacy Policy.</div>
<div></div>
<div>We leverage AI technology to streamline our hiring workflow, though all candidate decisions are made by our Talent Acquisition Team. This position is for an existing vacancy.</div>
<div></div>
</div><div><b>IMPORTANT ALERT:</b> Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. .</div>
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<div><div><i>Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms.</i></div>
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<div></div><div>#LI-HYBRID</div></div></div><div></div>

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