case manager

account manager

asset protection specialist Jobs in Chicago

asset protection specialist

assistant case manager

auto damage adjuster

claims adjuster

Allstate Insurance

<div><p>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.</p><p></p><p><b>
Job Description</b></p><p></p><div><div><p><b>
A day in the life of an inside Property Adjuster, and what it</b><b> </b><b>takes</b><b> </b><b>to do the job!</b></p></div><div><p>
As a Moderate Inside Property Adjuster, you will provide exceptional service to our policyholders. Working remotely from your home office, your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately. You will be interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration. This communication will take place through different channels, including voice calls, email, and text messages. This role places a particular focus on water losses, ensuring that our customers receive the highest level of support and resolution for these specific claims.</p></div><p></p><div><p><b><br>
You'll</b><b> </b><b>wear a few hats that will require a level of experience:</b></p></div><div><ul><li><p>
The Customer Service Expert &ndash;you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim. You lead with empathy, always.</p></li></ul></div><div><ul><li><p>
The Investigator &ndash; you&rsquo;ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.</p></li></ul></div><div><ul><li><p>
The Effective Communicator &ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.</p></li></ul></div><div><ul><li><p>
The Negotiator &ndash; You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.</p></li></ul></div><div><ul><li><p>
The Problem Solver &ndash;you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.</p></li></ul></div><div><ul><li><p>
The Recorder &ndash; you&rsquo;ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You&rsquo;ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.</p></li></ul></div><p></p><div><p><b><br>
Schedule:</b></p></div><div><ul><li><p>
Monday &ndash; Friday; 8 am - 5 pm with rotational Saturday duty.</p></li><li><p>
In Office: Monday, Wednesday &amp; Friday.</p></li><li><p>
Remote: Tuesday &amp; Thursday.</p></li><li><p>
Office Address: 3100 Sanders Road, Northbrook, IL.</p></li><li><p>
This role involves taking care of customers in their times of need. As a result, you must be willing to work some weekends and extended hours if necessary.</p></li></ul></div><p></p><div><p><b><br>
Preferred</b><b> </b><b>Qualifications:</b></p></div><div><ul><li><p>
1+ years of previous customer service experience required.</p></li></ul></div></div><div><div><ul><li><p>
Previous industry experience is highly desired.</p></li></ul></div><div><ul><li><p>
Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.</p></li></ul></div><div><ul><li><p>
Ability to assess property damages and accurately determine claim coverage.</p></li></ul></div><div><ul><li><p>
Excellent negotiation and communication skills to interact with customers and stakeholders remotely.</p></li></ul></div><div><ul><li><p>
Ability to work independently and manage time efficiently in a virtual work environment.</p></li></ul></div><div><ul><li><p>
Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.</p></li></ul></div><div><ul><li><p>
Residency within the posted location is mandatory for this role.</p></li></ul></div><p></p><div><p><b><br>
You&rsquo;re</b><b> </b><b>provided with comprehensive training:</b></p></div><div><ul><li><p>
The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work.</p></li></ul></div><div><ul><li><p>
Ongoing training opportunities for continuous improvement happen regularly on the job.</p></li></ul></div><p></p><div><p><b><br>
Notice of Licensing Requirement:</b></p></div><div><ul><li><p>
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.</p></li></ul></div><div><ul><li><p>
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.</p></li></ul></div><p></p><div><p><b><br>
Sign On Bonus:</b></p></div><div><p>
You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property &amp; Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.</p></div><p></p><div><ul><li><br>
<b>Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.</b></li></ul></div></div><p></p><div><div><p><b><br>
Allstate Benefits:</b></p></div><div><ul><li><p>
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you&rsquo;ll enjoy a Total Rewards package that includes:</p></li></ul></div><div><ul><li><p>
Competitive pay with needed support for continuous development and career advancement.</p></li></ul></div><div><ul><li><p>
Flexibility in scheduling and a time off policy that helps support your work/life balance.</p></li></ul></div><div><ul><li><p>
Initial and ongoing training to get you proficient in your new role.</p></li></ul></div><div><ul><li><p>
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit: www.allstategoodlife.com to learn more. #Li-TW1</p></li></ul></div></div><p></p><p><b>
Skills</b></p>
Communication, Critical Thinking, Customer Service, Empathy, Time Management, Working Independently<p></p><p><b>
Compensation</b></p>
Compensation offered for this role is 20.77 - 32.67 per hour and is based on experience and qualifications.<p></p><p>
The candidate(s) offered this position will be required to submit to a background investigation.</p><p></p><p><b>
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.</b></p><p></p><p>
Allstate generally does not sponsor individuals for employment-based visas for this position.</p><p></p><p>
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.</p><p></p><p>
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance.</p><p><br>
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.</p><p></p><p>
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.</p><p></p><p>
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.</p><p></p><p>
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</p></div>

Property Adjuster - Inside - Chicago, IL

GEICO

<div>
 <strong>
  At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
  <br/>
  <br/>
 </strong>
 <strong>
  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.
  <br/>
  <br/>
 </strong>
 <strong>
  When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
  <br/>
  <br/>
 </strong>
 <strong>
  Experienced Auto Damage -
 </strong>
 <strong>
  Chicago, IL
  <br/>
  <br/>
 </strong>
 &ldquo;
 <strong>
  *Starting pay rate varies based upon position and location. Ask your Recruiter for details!&rdquo;
  <br/>
  <br/>
 </strong>
 We are looking for talented Auto Damage Adjusters to join our team in
 <strong>
  Chicago, IL.
 </strong>
 As an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering excellent customer service while promptly and accurately settling claims. The ideal candidate will have the ability to handle complex claims using their technical and industry knowledge.
 <br/>
 <br/>
 <strong>
  Qualifications &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Motor Vehicle Damage Adjuster/Appraiser's License *required*
  </li>
  <li>
   Valid driver&rsquo;s license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits
  </li>
  <li>
   Willingness to be flexible with primary work location &ndash; position may require either remote/field/in-office work
  </li>
  <li>
   Solid computer, mechanical aptitude, and multi-tasking skills
  </li>
  <li>
   Effective attention to detail and decision-making skills
  </li>
  <li>
   Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
  </li>
  <li>
   Minimum of high school diploma or equivalent
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Annual Salary
  <br/>
  <br/>
 </strong>
 $34.60 - $53.93
 <br/>
 <br/>
 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate&rsquo;s work experience, education and training, the work location as well as market and business considerations.
 <br/>
 <br/>
 At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
 <br/>
 <br/>
 <strong>
  The GEICO Pledge
  <br/>
  <br/>
 </strong>
 <strong>
  Great Company:
 </strong>
 At GEICO, we help our customers through life&rsquo;s twists and turns. Our mission is to protect people when they need it most and we&rsquo;re constantly evolving to stay ahead of their needs.
 <br/>
 <br/>
 We&rsquo;re an iconic brand that thrives on innovation, exceeding our customers&rsquo; expectations and enabling our collective success. From day one, you&rsquo;ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people&rsquo;s lives.
 <br/>
 <br/>
 <strong>
  Great Careers:
 </strong>
 We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career &ndash; and your potential &ndash; in mind. You&rsquo;ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
 <br/>
 <br/>
 <strong>
  Great Culture:
 </strong>
 We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
 <br/>
 <br/>
 As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
 <br/>
 <br/>
 <strong>
  Great Rewards:
 </strong>
 We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
 <br/>
 <br/>
 <ul>
  <li>
   Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family&rsquo;s overall well-being.
  </li>
  <li>
   Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  </li>
  <li>
   Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
  </li>
  <li>
   Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
   <br/>
   <br/>
  </li>
 </ul>
 The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
 <br/>
 <br/>
 GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
</div>


Auto Damage Adjuster

HDI Global Insurance Company

<div><div><b>Casualty Senior Claims Specialist</b><br>
<br>
<b>About HDI Global Insurance Company</b><br>
<br>
HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. As a wholly owned subsidiary of HDI Global SE, we manage the industrial lines division of the Talanx Group. Our extensive portfolio of products and services, combined with an international network of local insurers in over 150 countries, enables us to offer comprehensive domestic and global insurance solutions for U.S.-based multinational companies.<br>
<br>
We are currently seeking a seasoned Casualty Senior Claims Specialist to join our team. This role will focus on the investigation, evaluation, negotiation, and resolution of complex and high-exposure commercial casualty claims, including product liability and construction-related matters.<br>
<br>
<br>
<b>Key Responsibilities</b></div>
<ul><li>Manage a portfolio of high-value, complex casualty claims, including litigated matters.</li>
<li>Investigate, evaluate, negotiate, and resolve complex commercial casualty claims, utilizing external service providers where appropriate.</li>
<li>Represent the company and clients in complex claims by participating in or leading litigation teams as necessary.</li>
<li>Independently resolve significant exposure claims within delegated authority levels.</li>
<li>Effectively manage outside counsel and other external vendors to ensure cost control and quality outcomes.</li>
<li>Analyze policy coverage on standard and manuscript forms, identify coverage issues, and draft coverage position letters when required.</li>
<li>Operate within designated monetary authority for reserves, settlements, and payments.</li>
<li>Prepare timely and accurate large loss reports and keep management informed of developments on severe claims.</li>
<li>Conduct mediations and informal negotiations to drive efficient claim resolution.</li>
<li>Develop and maintain strong relationships with customers, brokers, and internal colleagues domestically and internationally.</li>
<li>Identify and pursue subrogation recovery opportunities when applicable.</li>
<li>Share claims insights and lessons learned across departments to improve organizational performance.</li>
</ul>
<div><br>
<b>Skills, Knowledge &amp; Abilities</b></div>
<ul><li>Expertise in complex casualty claims handling, litigation management, coverage analysis, and negotiations.</li>
<li>Strong analytical skills, including the ability to review medical records, expert reports, and investigative materials.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong organizational skills with the ability to manage multiple priorities effectively.</li>
<li>Detail-oriented with strong policy interpretation capabilities.</li>
<li>Adaptable and capable of thriving in a dynamic environment.</li>
<li>Customer-focused mindset with a commitment to exceeding expectations of internal and external stakeholders.</li>
<li>Proficiency in Microsoft Office applications and electronic claims management systems.</li></ul><br>
<div><br>
<br>
<br>
<b>Additional Requirements</b></div>
<ul><li>Bachelor&rsquo;s degree required.</li>
<li>Minimum of 5 years of relevant casualty claims experience.</li>
<li>Litigation and insurance claims management experience, particularly in product liability and construction liability.</li>
<li>Willingness to obtain and maintain appropriate state adjuster licenses and required continuing education credits.</li>
<li>Travel required on a minimal or as-needed basis.</li>
</ul>
<div><br>
<b>Compensation</b><br>
The base salary range for this position is $110,000&ndash;$150,000, plus eligibility for a performance-based annual bonus. Actual compensation will be determined based on experience, education, geographic location, and other relevant factors.<br>
<br>
<br>
<b>Benefits</b><br>
HDI Global Insurance Company offers a competitive benefits package, including:<br>
401(k) with company match, Paid Time Off, Sick Leave, Medical, Health Reimbursement Arrangement (HRA), Telemedicine, Wellness Program, Employee Assistance Program (EAP), Dental, Vision, Accident &amp; Critical Illness Insurance, Flexible Spending Account (FSA), Dependent Care FSA, Group and Voluntary Life Insurance, Short- and Long-Term Disability, Pet Insurance, Transit and Parking benefits.<br>
<br>
<br>
<b>Compliance Notices</b><br>
Attention California Applicants: Click here to read HDI&rsquo;s California Personnel Privacy Notice.<br>
<br>
<b>Equal Opportunity Employer</b><br>
HDI Global Insurance Company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.<br>
HDI Global Insurance Company participates in E-Verify.</div></div>

Casualty Claims Senior Specialist

<div><div><b>Casualty Claims Specialist</b><br>
<br>
Chicago, IL (Hybrid)<br>
<br>
<br>
<br>
<b>About HDI Global Insurance Company</b><br>
<br>
HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. As a wholly owned subsidiary of HDI Global SE, we manage the industrial lines division of the Talanx Group. Our extensive portfolio of products and services, combined with an international network of local insurers in over 150 countries, enables us to offer comprehensive domestic and global insurance solutions for U.S.-based multinational companies.<br>
<br>
We are currently seeking a Casualty Claims Specialist to manage high-severity, litigated casualty claims involving construction defect, general liability bodily injury, and property damage exposures. This role will focus on complex, multi-jurisdictional matters with significant financial impact and strategic importance.<br>
<br>
<br>
<b>Key Responsibilities</b></div>
<ul><li>Manage a portfolio of complex, severe, litigated construction defect and general liability bodily injury and property damage claims.</li>
<li>Evaluate and assess risk exposure in excess of $100M USD, establishing appropriate reserving strategies and resolution plans.</li>
<li>Lead claim strategy development in partnership with Underwriting, Risk Engineering, Legal, and external counsel to drive favorable outcomes.</li>
<li>Direct outside counsel, forensic experts, and specialty vendors in high-exposure and catastrophe-related claims.</li>
<li>Proactively resolve large losses through early risk assessment, advanced analytics, AI-supported modeling tools, and coordinated litigation management.</li>
<li>Navigate multi-jurisdictional litigation environments, including complex venue, contractual indemnification, and coverage considerations.</li>
<li>Analyze policy language across standard and manuscript forms, independently identifying and addressing coverage issues.</li>
<li>Represent the company in mediations, settlement conferences, arbitrations, and court proceedings as necessary.</li>
<li>Develop and execute global claim resolution strategies for multinational clients in coordination with international partners.</li>
<li>Innovate and pilot new claims tools and business processes in collaboration with cross-functional teams to enhance efficiency and insight.</li>
<li>Identify subrogation and recovery opportunities to reduce loss exposure.</li>
<li>Provide clear, timely reporting to senior management on high-severity matters and emerging trends.</li>
</ul>
<div><br>
<b>Skills, Knowledge &amp; Abilities</b></div>
<ul><li>Deep expertise in complex casualty claims handling, particularly construction defect and severe general liability losses.</li>
<li>Strong understanding of catastrophic loss management and large-scale litigation strategy.</li>
<li>Advanced analytical skills with the ability to evaluate significant financial exposure and coverage implications.</li>
<li>Experience managing claims involving layered insurance programs and excess placements.</li>
<li>Familiarity with AI-based claims analytics, litigation technology platforms, and data-driven reserving methodologies.</li>
<li>Exceptional negotiation skills and comfort operating in high-stakes mediation environments.</li>
<li>Ability to collaborate effectively across underwriting, legal, actuarial, and risk engineering functions.</li>
<li>Strong written and verbal communication skills with executive-level presence.</li>
<li>Strategic mindset with a proactive, solution-oriented approach to large loss resolution.</li>
</ul>
<div><br>
<b>Additional Requirements</b></div>
<ul><li>Bachelor&rsquo;s degree required.</li>
<li>Minimum 4+ years of complex casualty claims experience, including litigated construction defect and large general liability exposures.</li>
<li>Demonstrated experience managing claims with exposure exceeding $25M USD; experience with $100M+ exposures preferred.</li>
<li>Experience handling multi-jurisdictional and multinational claims environments preferred.</li>
<li>State adjuster licenses required or willingness to obtain and maintain.</li>
<li>Willingness to travel as needed for mediations, client meetings, catastrophe response, or court proceedings.</li>
</ul>
 <div><br>
<b>Compensation</b><br>
The base salary range for this position is $100,000-$120,000 plus eligibility for a performance-based annual bonus. Actual compensation will be determined based on experience, education, and geographic location.<br>
<br>
<br>
<b>Benefits</b><br>
<br>
HDI Global Insurance Company offers a competitive benefits package, including:<br>
<br>
401(k) with company match, Paid Time Off, Sick Leave, Medical, Health Reimbursement Arrangement (HRA), Telemedicine, Wellness Program, Employee Assistance Program (EAP), Dental, Vision, Accident &amp; Critical Illness Insurance, Flexible Spending Account (FSA), Dependent Care FSA, Group and Voluntary Life Insurance, Short- and Long-Term Disability, Pet Insurance, Transit and Parking benefits.<br>
<br>
<br>
Attention California Applicants: Click here to read HDI&rsquo;s California Personnel Privacy Notice.<br>
<br>
HDI Global Insurance Company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.<br>
<br>
HDI Global Insurance Company participates in E-Verify.</div></div>

Casualty Claims Specialist

CCMSI

<div>Overview:
<div><b>
Position Title</b>: Multi Line Claim Consultant</div><div><b>
Location</b>: Hybrid <i>(</i><i>Chicago-area candidates preferred. Hybrid is preferred but 100% remote is available with the right qualifications and experience in states where CCMSI is authorized to hire. Pay transparency requirements are met for applicable jurisdictions.)</i></div><div><b>
Hours</b>: Monday - Friday, 8:00 AM to 4:30 PM</div><div><b>
Salary Range</b>: $65,000-$80,000</div><div></div><div><b><br>
Build Your Career With Purpose at CCMSI</b></div><div></div><div><br>
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.</div><div></div><div><br>
We don&rsquo;t just process claims&mdash;we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work&reg;, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.</div><div></div><div><b><br>
Job Summary</b></div><div></div><div><br>
The <b>Multi-Line Claim Consultant</b> is responsible for the full investigation, evaluation, and resolution of assigned <b>first- and third-party liability claims</b>, including <b>attorney-represented matters and claims with potential litigation exposure</b>. This role requires sound <b>coverage analysis</b>, professional judgment, and consistent application of corporate claim handling standards.</div><div></div><div><br>
The position is accountable for delivering high-quality claim outcomes that meet client expectations, regulatory requirements, and CCMSI performance standards. This role may also serve as an advanced training position for future progression into more senior claim roles.</div><div></div><div><b><br>
This is a true adjusting role.</b> It is not an HR, consulting, or administrative position. The Representative is accountable for end-to-end claim handling, decision-making, and results.</div><br>
<div></div>
Responsibilities:
<div>
When we hire adjusters at CCMSI, we look for professionals who understand that every claim represents a real person&rsquo;s livelihood, take ownership of outcomes, and see challenges as opportunities to solve problems.</div><ul><li><div>
Investigate and adjust multi-line liability claims in accordance with established claims handling procedures using CCMSI guidelines and direct supervision.</div></li><li>
Review medical, legal and miscellaneous invoices to determine if reasonable and related to the ongoing liability claims. Negotiate any disputed bills for resolution.</li><li>
Authorize and make payment of liability claims utilizing a claim payment program in accordance with industry standards and within settlement authority.</li><li>
Negotiate settlements with claimants and attorneys in accordance with client's authorization.</li><li>
Assist in selection and supervision of defense attorneys.</li><li>
Assess and monitor subrogation claims for resolution.</li><li>
Prepare reports detailing claims, payments and reserves.</li><li>
Provide reports and monitor files, as required by excess insurers.</li><li>
Compliance with Service Commitments as established by team.</li><li>
Delivery of quality claim service to clients.</li></ul><br>
<div></div>
Qualifications:
<div>
What You'll Bring</div><div></div><div><b><br>
Required</b></div><ul><li><b>
5 - 10 years of general and auto liability claim handling experience</b></li><li><b>
Litigation experience</b></li><li><b>
Experience drafting coverage letters</b><br>
</li><li>
Strong analytical, negotiation, and decision-making skills</li><li>
Ability to manage workload independently in a fast-paced, multi-jurisdiction environment</li><li>
Excellent written and verbal communication skills</li><li>
Strong organizational skills with consistent attention to detail</li><li>
Reliable, predictable attendance during core client service hours</li></ul><div>
Nice to Have</div><ul><li><b>
Experience with public entity claims is preferred</b></li><li><b>
Bilingual (Spanish) proficiency</b> &mdash; This role may involve communicating with claimants, municipal employees, or vendors where Spanish-language skills are beneficial but not required.</li></ul><div></div><div><b><br>
Why You&rsquo;ll Love Working Here</b></div><div></div><ul><li><b><br>
4 weeks</b> (Paid time off that accrues throughout the year in accordance with company policy) <b>+ 10 paid holidays in your first year</b></li><li><b>
Comprehensive benefits</b>: Medical, Dental, Vision, Life, and Disability Insurance</li><li><b>
Retirement plans</b>: 401(k) and Employee Stock Ownership Plan (ESOP)</li><li><b>
Career growth</b>: Internal training and advancement opportunities</li><li><b>
Culture</b>: A supportive, team-based work environment</li></ul><div><b>
How We Measure Success</b></div><div></div><div><br>
At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:</div><div></div><ul><li><b><br>
Quality claim handling</b> &ndash; thorough investigations, strong documentation, well-supported decisions<br>
<ul><li><b>Compliance &amp; audit performance</b> &ndash; adherence to jurisdictional and client standards</li><li><b>Timeliness &amp; accuracy</b> &ndash; purposeful file movement and dependable execution</li><li><b>Client partnership</b> &ndash; proactive communication and strong follow-through</li><li><b>Professional judgment</b> &ndash; owning outcomes and solving problems with integrity</li><li><b>Cultural alignment</b> &ndash; believing every claim represents a real person and acting accordingly</li></ul></li></ul><div><b><i>
This is where we shine, and we hire adjusters who want to shine with us.</i></b></div><div></div><div><b><br>
Compensation &amp; Compliance</b></div><div>
The posted salary reflects CCMSI&rsquo;s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.</div><div><b>
Visa Sponsorship:</b> CCMSI does not provide visa sponsorship for this position.<br>
<b>ADA Accommodations:</b> CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.<br>
<b>Equal Opportunity Employer:</b> CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.</div><div></div><div><b><br>
Our Core Values</b></div><div></div><div><br>
At CCMSI, we believe in doing what&rsquo;s right&mdash;for our clients, our coworkers, and ourselves. We look for team members who:</div><div></div><ul><li><b><br>
Lead with transparency </b>We build trust by being open and listening intently in every interaction.</li><li><b>
Perform with integrity </b>We choose the right path, even when it is hard.</li><li><b>
Chase excellence </b>We set the bar high and measure our success. What gets measured gets done.</li><li><b>
Own the outcome </b>Every employee is an owner, treating every claim, every decision, and every result as our own.</li><li><b>
Win together </b>Our greatest victories come when our clients succeed.</li></ul><div></div><div><b><br>
We don&rsquo;t just work together&mdash;we grow together. If that sounds like your kind of workplace, we&rsquo;d love to meet you.</b></div><div></div><div><br>
#CCMSICareers #ClaimsAdjuster #HybridWork #RemoteWork #InsuranceJobs #CCMSICareers #MultiLineClaims #HiringNow #AdjustersLicense #CareerGrowth #WorkFromHome #JoinOurTeam #IND123 #LI-Hybrid</div></div>

Multi-Line Claim Consultant

CNA Insurance

<div><div>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.</div><div></div>
CNA is a market leader in insuring Allied Healthcare Providers, including nurses, nurse practitioners, physical therapists, counselors, pharmacists, massage therapists and more than 100 other categories of medical service providers. This role will support the business and interact with these key customers.<br>
<br>
In this Medical Malpractice focused Complex Claims Consultant position, you will be responsible for the overall investigation, management and resolution of Allied Healthcare Provider claims in multiple states within your assigned jurisdiction including matters involving nurses, therapists, counselors or other healthcare provider or facility insureds. Recognized as a technical expert in the interpretation of complex or unusual policy coverages, you will work with autonomy and broad authority limits, to manage professional liability healthcare claims with moderate to high complexity and exposure in accordance with company protocols, quality and customer service standards. You will also partner with internal business partners such as Underwriting, to share claim insights that aid in good underwriting decisions.<br>
<br>
This role collaborates with insureds, attorneys, other insurers and account representatives regarding the handling and/or disposition of complex litigated and non-litigated claims in multi-state jurisdictions. You will investigate and resolve claims, coordinate discovery and team with defense counsel on litigation strategy. You will utilize claims policies and guidelines, review coverage, determine liability and damages, set financial reserves, secure information to negotiate and settle claims.<br>
<br>
This position enjoys a flexible, hybrid work schedule and can work from one of the listed CNA office locations.<div></div><div>
JOB DESCRIPTION:</div><div></div><div>
Essential Duties &amp; Responsibilities</div><div><i>
Performs a combination of duties in accordance with departmental guidelines:</i></div><ul><li>
Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.</li><li>
Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information.</li><li>
Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols.</li><li>
Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.</li><li>
Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.</li><li>
Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner.</li><li>
Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation.</li><li>
Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.</li><li>
Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management.</li><li>
Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.</li><li>
Mentors, guides, develops and delivers training to less experienced Claim Professionals.</li></ul><div></div><div><i>
May perform additional duties as assigned.</i></div><div></div><div>
Reporting Relationship</div><div>
Typically Director or above<br>
<br>
Skills, Knowledge &amp; Abilities</div><ul><li>
Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.</li><li>
Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly.</li><li>
Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.</li><li>
Strong work ethic, with demonstrated time management and organizational skills.</li><li>
Ability to work in a fast-paced environment at high levels of productivity.</li><li>
Demonstrated ability to negotiate complex settlements.</li><li>
Experience interpreting complex commercial insurance policies and coverage.</li><li>
Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.</li><li>
Knowledge of Microsoft Office Suite and ability to learn business-related software.</li><li>
Demonstrated ability to value diverse opinions and ideas.</li></ul><div></div><div>
Education &amp; Experience</div><ul><li>
Bachelor's Degree or equivalent experience. JD a plus.</li><li>
Typically a minimum six years of relevant experience, preferably in claim handling or medical malpractice litigation.</li><li>
Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.</li><li>
Prior negotiation experience.</li><li>
Professional designations preferred (e.g. CPCU).</li></ul><div></div><div>
#LI-KP1</div><div>
#LI-Hybrid</div><div></div><div>
In Chicago/New York/California, the average base pay range for the Complex Claims Consultant role is $116,000 to $165,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.</div><div></div><div><i>
I</i><i>n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In </i><i>District of Columbia</i><i>,</i><i> </i><i>California, Colorado, Connecticut, </i><i>Illinois</i>, <i>Maryland</i><i>, </i><i>Massachusetts</i>,<i> New York and Washington,</i> <i>the national base pay range for this job level is</i><i> $72,000 to $141,000 </i><i>annually. Salary</i><i> determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit </i><div><i>cnabenefits.com</i></div><i>.</i></div><div></div><div>
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact <div>leaveadministration@cna.com</div>.</div></div>

Complex Claims Consultant, Medical Malpractice

Gallagher

<div><b>Introduction</b><br>
<div>
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it&rsquo;s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people&rsquo;s lives. It takes empathy, precision, and a strong sense of partnership&mdash;and that&rsquo;s exactly what you&rsquo;ll find here. We&rsquo;re a team of fast-paced fixers, empathetic experts, and outcomes drivers &mdash; people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you&rsquo;ll play a vital role in helping businesses and individuals move forward with confidence. Here, you&rsquo;ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you&rsquo;re here, you&rsquo;re part of something bigger. You&rsquo;re part of a team that shows up, stands together, and leads with purpose.
</div><br>
<b>Overview</b><p><b><br>
About the INVEST Program
</b></p><p>Are you a recent college graduate looking for a long-term, stable, innovative and exciting career that helps make a meaningful difference and supports people through challenges?</p><p><b><i><br>
</i></b></p><p>The<b> Emerging Talent INVEST Program (ETIP) &ndash; Guardian Pathway </b>is a 6-month paid, fully remote, entry-level immersive learning experience, designed for recent college graduates to gain real-world exposure, personalized coaching and mentorship and a clear, long-term career path in one of U.S. best industries.</p><p><b><i><br>
</i></b></p><p><b>Program Highlights</b></p><ul><li>
6-months, paid, fully remote learning track</li><li>
Virtual classroom, peer shadowing, simulations, case studies, and hands-on experience</li><li>
Fully remote (candidates must physically reside in states specified although the role is remote)</li><li>
Interactive sessions, one-on-one mentorship, collaborative projects, exposure to wide variety of industries, clients, and knowledge material</li><li>
Fully paid licensing and advance education opportunities</li></ul><div>
Career progression post-graduation into claims resolution manager roles and beyond</div><br>
<br>
<b>How you'll make an impact</b><p><b><br>
What will you do?</b></p><p>
Over the course of this 6-month program you will be partnered with a team of peers and experienced Training Specialists that will create a supportive learning environment designed to position you for successful program completion. You will alternate between self-study modules, virtual classroom-style learning, guided training modules, and hands-on application of the knowledge gained. Over the course of the program, you will progressively increase your hands-on experience to immerse yourself into the world of claims management and client service excellence under the mentorship of the program mentors and training leaders. The program is designed to offer consistent and repeated opportunities to develop, grow and practice your knowledge, advance your education via licensing studies, and help you gain confidence in the unique and highly specialized field of commercial claims handling for world&rsquo;s largest employers and insurance carriers.</p><p></p><p><b><br>
What can you expect?</b></p><ul><li><b>
Participate in Structured Learning:</b> Actively engage in the first phase of the INVEST Program, which includes instructor-led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state-specific workers&rsquo; compensation regulations.</li><li><b>
Shadow Claims Experts:</b> Observe experienced claims professionals and learn best practices in managing lost time (indemnity) workers&rsquo; compensation claims.</li><li><b>
Practice in a Simulated Environment (&quot;Sandbox&quot;):</b> Apply newly learned concepts in a controlled, simulated claims environment designed to mimic real-world scenarios. The sandbox allows colleagues to practice making decisions, inputting data, and managing mock claims without risk, helping build confidence before handling actual cases.</li><li><b>
Complete Program Milestones</b>: Achieve key learning objectives and performance checkpoints as you build technical knowledge and professional skills essential for a successful claims career.</li><li><b>
Collaborate and Network:</b> Engage with peers, mentors, and cross-functional teams to deepen understanding of the claims process and build professional relationships within the organization.</li><li><b>
Gradual Claim Ownership</b>: Begin handling new workers&rsquo; compensation claims starting in Week 3 of the program. Claim assignments will begin at an incremental, supportive pace, with inventory gradually increasing as confidence and competency develop.</li><li><b>
Support Claims Management</b>: Take ownership of an evolving portfolio of indemnity claims under close supervision. Begin applying program training to real-world scenarios, including benefit calculations, wage loss evaluations, and return-to-work considerations.</li><li><b>
Claims Analysis and Learning:</b> Continue developing skills in analyzing medical documentation, regulatory guidelines, state-specific regulations, and supplemental case materials to determine claim strategy, financial exposure and potential next steps.</li><li><b>
Stakeholder Communication:</b> Engage in professional communication and strategy development with clients; provide support and empathy to the injured employees; secure key details from medical providers and other key stakeholders to support collaborative, outcome-focused, and empathetic claims handling.</li><li><b>
Client Service Instructions &amp; Carrier Guidelines:</b><br>
Learn how to interpret and apply client service instructions and carrier guidelines to ensure claims are handled in compliance with expectations. This includes understanding unique requirements for documentation, communication, and jurisdictional standards across our diverse client base.</li></ul><div><b>
Reserving Acumen:</b><br>
Build core skills in setting and adjusting reserves by analyzing claim details, medical data, and potential outcomes. You&rsquo;ll learn how accurate reserving supports financial stewardship and impacts overall claim strategy.</div><br>
<br>
<b>About You</b><div><b><br>
Education: </b>Bachelor&rsquo;s degree or 4-year degree from an accredited institution preferred.</div><div><i>
Candidates possessing a Bachelor&rsquo;s degree will receive preferential treatment. Others with proven experience will be considered.</i></div><div></div><div><b><br>
Attributes:</b></div><ul><li>
Active listening skills
</li><li>Problem-solving mindset</li><li>
Adaptable to changes in procedures and technology</li><li>
Computer literacy, including strong familiarity with M365 products (e.g. Outlook, Word, and basic Excel and PPT)</li><li>
Strong verbal and written communication skills</li><li>
Strong time management and ability to multi-task</li><li>
Detail-oriented</li><li>
Curious, learning-focused mindset</li></ul><div></div><div><br>
#GBTopJob</div><div>
#remote</div><div>
#INVEST</div><br>
<br>
<b>Compensation and benefits</b><p><br>
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
</p><p>Below are the <b>minimum core benefits</b> you&rsquo;ll get, depending on your job level these benefits may improve:
</p><ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div><b>
Other benefits include:</b></div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div><i>
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</i></div><div></div><div><b><br>
We value inclusion and diversity</b></div><p>
Click Here to review our U.S. Eligibility Requirements</p><p>
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
</p><p>Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</p><p>
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
</p><p>Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</p></div>

Emerging Talent INVEST Program - Guardian Associate

Explore 39+ Claims adjuster in Chicago this March. Find roles across top companies and apply now to boost your career.