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auto claims adjuster trainee

claims adjuster

Auto Claims Adjuster Trainee

First Chicago Insurance Company

<div>As a Senior Personal Injury Protection (&quot;PIP&quot;) Specialist, you will be responsible for evaluating and managing claims filed under the Personal Injury Protection (&quot;PIP&quot;) coverage of commercial and personal insurance policies. You will investigate claims, assess injuries, negotiate settlements, and ensure compliance with relevant laws and regulations. 
Key Responsibilities<ul><li>
Review and assess PIP claims to determine coverage, liability, and the extent of injuries.</li><li>
Conduct thorough investigation into the circumstances surrounding each claim, including obtaining medical records, police reports, and statements.</li><li>
Evaluate the nature and severity of injuries reported by first-party claimants through medical documentation, diagnostic tests, and expert opinions.
</li><li>Determine the applicability of PIP coverage based on policy terms, state regulations, and the specifics of each claim.
</li><li>Negotiate fair and equitable settlements with claimants, attorneys, and medical providers to resolve claims effectively.
</li><li>Maintain detailed and accurate records of claim files, including correspondence, investigation findings, settlement offers, and payment transactions.
</li><li>Communicate effectively with first-party claimants, legal representatives, medical providers, and other stakeholders to provide updates, address concerns, and facilitate the claims process.
</li><li>Ensure compliance with all relevant laws, regulations, and company policies throughout the claims handling process.
</li><li>Provide exceptional customer service to first-party claimants by addressing inquiries promptly and offering assistance throughout the claims process.
</li><li>Manage pre-authorization requests and identification of cases requiring an IME.
</li><li>Stay abreast of industry trends, legal developments, and medical advancements relevant to PIP claims to enhance expertise and effectiveness in the role.
</li><li>Complete a detailed analysis of claims where a new suit has been received inclusive of coverage, liability, and damages</li><li>
Manage and oversee litigation processes, working closely with legal counsel to develop strategies for case resolution</li></ul> 
Qualifications<ul><li>
Bachelor's degree or equivalent work experience
</li><li>Previous experience in auto claim adjusting, preferably with a focus on commercial PIP claims in NJ and PA.
</li><li>Previous experience with AICRA in New Jersey and MVFRL in PA.
</li><li>Strong knowledge of insurance principles, coverage types, and regulations governing PIP</li><li>
Excellent analytical skills with the ability to assess complex situations and make informed decisions</li><li>
Effective negotiation skills and the ability to resolve conflicts and disputes</li><li>
Exceptional communication skills, both verbal and written, and the ability to convey information clearly and concisely</li><li>
Detail-Oriented with strong organizational and time management skills</li><li>
Proficiency in relevant software applications for claims management and documentation
</li><li>Previous litigation experience is preferred but not required.</li><li>
Prior Non-Standard Auto Claims experience a plus, not required.</li></ul> 
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:<ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement Training Programs</li><li>
Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul>
Estimated Compensation Range: $54,750/year-$97,500/year*<ul><li>Published ranges are estimates</li></ul></div>

Senior Personal Injury Protection Adjuster

Huron Consulting Group

<div>Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. 
 
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. 
 
Joining the Huron team means you&rsquo;ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. 
 
Join our team as the expert you are now and create your future.
As an Healthcare Technical Consulting Senior Associate you will:
 
<ul><li>Partner with a team of healthcare, technical and project management consultants to ensure the seamless integration, data
</li></ul>migration and system performance of Epic systems
 
<ul><li>Leverage technical expertise in Epic modules providing support to optimize the systems functionality in workflow and
</li></ul>technology to improve hospital operations and financial outcomes
 
<ul><li>Provide guidance and recommendations on Epic applications offering suggestions and participating in discussions on
</li></ul>operational and technology improvements
 
<ul><li>Identify opportunities for system optimization and enhancement to improve efficiency and user satisfaction</li></ul><div>
Requirements: 
<ul><li>Bachelor's degree or equivalent work experience.</li><li>Epic Professional Billing Administration (PB Admin) Certification is required.</li><li>Minimum of 3+ years of Epic Professional Billing experience in implementation, optimization, support, or consulting</li></ul>
environments. 
<ul><li>Strong understanding of professional billing workflows, charge capture, claim generation, and revenue cycle processes.</li><li>Experience facilitating client meetings, workflow analysis, and requirements gathering.</li><li>Strong analytical, organizational, and communication skills.</li><li>Ability to travel as required based on client needs.</li></ul></div><div>
Preferences: 
<ul><li>Candidates who possess Epic PB Admin Certification paired with one of the following certifications are strongly preferred:</li></ul>
Expected Reimbursement Certification, Hospital Billing (HB) Certification, Professional Billing Claims Certification 
<ul><li>Epic consulting experience within a healthcare IT consulting firm.</li><li>Experience with revenue cycle transformation and optimization initiatives.</li><li>Knowledge of payer reimbursement methodologies and reimbursement modeling.</li><li>Experience supporting multi-hospital or large integrated delivery networks.</li><li>Familiarity with Epic upgrades, enhancements, and workflow redesign projects.</li><li>Strong understanding of integrated Revenue Cycle workflows across PB, HB, and Claims.</li></ul></div>
The estimated base rate range for this job will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron&rsquo;s benefit plans, which include medical, dental and vision coverage, and other wellness programs. The rate range of information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.<h2 class="jobSectionHeader">
Position Level</h2>
Senior Associate<h2 class="jobSectionHeader">
Country</h2>
United States of America</div>

Healthcare Tech Senior Associate - Professional Billing

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Research Computing
Work Type: Full Time Remote (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $34.61 - $51.57 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The Analyst will support the research, clinical, quality improvement, and business data analysis needs of Rush University Medical Center. The Analyst will assist clinical faculty and Principal Investigators to identify and gather necessary data that span operational through research needs and will build databases to permit queries. The analyst will have a direct reporting relationship to the Knowledge Management Team, Medical Director, and Chief Analytics Officer, who are the subject matter experts in data access and research data requests. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Other information:
 
Required Job Qualifications:
 
<ul><li>Master's degree in information science, computer science, epidemiology, biostatistics, or equivalent technical experience.
</li><li>Strong analytic, issue resolution, and facilitation skills.
</li><li>Demonstrated proficiency writing SQL stored procedures or queries.
</li><li>Able to present complex information in an understandable and compelling manner.
</li><li>Able to prioritize and multi-task to manage expectations of multiple stakeholders.
</li><li>Able to deliver high quality, timely work product with significant autonomy.
</li><li>Effectively adapts to rapid changes in project or data requirements and changing directions.
</li><li>Strong written and verbal communication.
</li><li>Effective interpersonal and teamwork skills.
</li><li>Expertise with data and analytics tools.
</li><li>Experience querying and analyzing data with SQL programming language or equivalent tools.
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>At least three years of experience in statistical software (e.g. SAS or R), with data science experience.
</li><li>Some experience in the health care setting.
</li><li>Familiarity with healthcare industry or healthcare information systems.
</li><li>Experience with Epic.
</li><li>Experience with financial /claims data. 
</li></ul></div><div>Responsibilities:
 
<ul><li>Gather business/data requirements from clinical faculty and Principal Investigators and collaborate on the best way to design studies or to build study cohorts based on the Analyst's knowledge of available systems. Acts as interface between clinical experts and IT to determine feasibility, timelines, and cost of date requests.
</li><li>Uses third party software tools and research data warehouse in development of queries and visualizations. Creates research data marts using the enterprise IT architecture.
</li><li>Serves as representative for the KM Team on committees and initiatives that involve multi-site studies to facilitate IT and research informatics collaborations.
</li><li>Participates in analytics-based projects that leverage data collected from electronic medical records to measure and predict patient outcomes.
</li><li>Works with statisticians and mathematicians to design predictive models using statistical and machine learning methods that will predict patient outcomes.
</li><li>Develops analytic data sets for research and operations and uses statistical software (SAS or R) to analyze data sets as requested by departmental faculty.
</li><li>Produces reports that facilitate evidence-based clinical and financial decisions.
</li><li>Works with CRIO/CMIO/Knowledge Management team to develop new data queries and toolsets.
</li><li>Member of the IT business intelligence/knowledge management team at Rush. Maintains peer relationship and collaborative knowledge exchange with IT counterparts.
</li></ul></div>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Data Analyst

CCC Intelligent Solutions

<div>Salary range is:
$217,236.65 - $275,000.00
This position is equity and bonus and/or commission eligible.
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we&rsquo;re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We&rsquo;re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.<h1 class="jobSectionHeader"> 
The Role</h1>
At CCC, Client Success is a commercial growth function. 27 of the top 30 insurance carriers run on CCC. Our Client Success team is accountable for ensuring customers getting full value from what they bought and the relationship growing from there. 
We&rsquo;re looking for a VP / Sr. Director, Client Services to lead a large transformation at the center of how clients realize value from CCC. This role leads Deployment, Training, and Customer Analytics &mdash; redesigning the operating model to be more centralized, scalable, responsive, and commercial over time. The leader in this role will simplify how work gets done, use AI and automation to reduce manual effort, and build a model that not only supports Client Success better, but also creates new opportunities to monetize Client Services.<h1 class="jobSectionHeader"> 
Key Responsibilities:</h1><ul><li>
Lead the Client Services organization across Deployment, Training, and Customer Analytics</li><li>
Redesign the operating model to centralize work, improve consistency, and make the model easier to scale</li><li>
Drive streamlining, automation, and AI adoption to reduce manual work and improve speed, quality, and cost-to-serve</li><li>
Build a more commercial Client Services model, including clearer service offerings, stronger value stories, and opportunities to monetize the work over time</li><li>
Set clear priorities, structure, and accountability across the organization so teams deliver with speed and consistency</li><li>
Partner across Client Success, Product, Sales, Finance, and Operations to align the model to client needs and business priorities</li><li>
Build and lead a strong bench of leaders who can execute the transformation and keep raising the bar over time</li></ul><h1 class="jobSectionHeader"> 
Requirements:</h1><ul><li>
15+ years leading client-facing service, delivery, implementation, operations, or customer success in a complex B2B environment</li><li>
8+ years leading managers and large, multi-team organizations</li><li>
Proven experience leading a similar transformation, including centralization, operating model redesign, and scaled execution</li><li>
Strong operator who can simplify complexity, improve execution, and build consistency across teams</li><li>
Comfortable using data, AI, and automation to improve speed, quality, and scale</li><li>
Commercially minded, with the ability to connect service delivery to growth, value creation, and monetization</li><li>
Strong cross-functional leader who can influence senior executives and move enterprise priorities forward</li></ul><h1 class="jobSectionHeader"> 
Interview Policy &amp; Privacy Notice:</h1>
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.<div><div><div><div><div><div><div><h1 class="jobSectionHeader"> 
About CCC's Commitment to Employees:</h1></div></div></div></div></div></div></div>
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion &amp; Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC&rsquo;s success.
CCC offers competitive compensation and benefits to support you and your families, including:<ul><li>
401K Match</li><li>
Paid time off</li><li>
Annual Incentive Plan Performance Bonus</li><li>
Comprehensive health insurance</li><li>
Adoption Assistance</li><li>
Tuition Reimbursement</li><li>
Wellness Programs</li><li>
Stock Purchase Plan options</li><li>
Employee Resource Groups</li></ul>
For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.</div>

Vice President, Client Services

Prudential

<div>Job Classification:
Sales - Sales
Prudential&rsquo;s Group Insurance (GI) Distribution organization delivers benefit services and solutions needed to fulfill our purpose of making lives better by solving the financial challenges of our changing world.
An exciting opportunity awaits! We are looking for energetic leaders to join our Group Insurance Medical Stop Loss (MSL) Distribution team. As a member of our MSL Distribution team, you will be responsible for developing strong relationships with Prudential&rsquo;s sales organization, brokers and consultants, customers, third-party administrators, and partners that will enable our MSL program to grow. Working across market segments, you will leverage your expertise to successfully execute our MSL strategy.
Responsibilities:<ul><li>
Grow and protect MSL revenue through participation in broker &amp; general agency meetings, the sale of new and renewal business and additional/expanded issuance of MSL coverages.</li><li>
Deliver market leading service and consultative solutions.</li><li>
Provide strategic direction on MSL products and services as well as industry trends to Prudential regional distribution teams.</li><li>
Partner with regional Distribution segment leads and underwriting to build business plans that will assist in the achievement of new and renewal MSL sales and persistency targets.</li><li>
Gather and distribute self-funding and MSL marketing intelligence (e.g., leading trends, challenges, product updates, risk related issues, etc.) to the GI Distribution team as well as the MSL leadership team.</li><li>
Serve as a MSL subject matter expert for professional development and product knowledge, market dynamics, ensuring Distribution employees within assigned regions have the right support, tools and resources to grow our MSL market share.</li><li>
Champion continuous improvement to increase customer satisfaction for our MSL program products and services.</li><li>
Collaborate with internal business partners to ensure producer and customer needs are understood, satisfied and in alignment with overall Group Insurance strategy.</li></ul>
Business Development:<ul><li>
Build and manage MSL producer partnerships throughout defined territory supporting a high quality MSL RFP pipeline.</li><li>
Collaborate with assigned Regional Account Manager to manage RFP workflows, implementation of new and renewed accounts, producer communications and internal support needs (e.g., underwriting, commissions, contracts, claims, etc.).</li><li>
Coordinating Marketing, Sales, and Support service for assigned accounts.</li><li>
Possessing an understanding of your assigned customers&rsquo; requirements and initiating actions that maintain high levels of customer satisfaction.</li><li>
Proactively partnering with internal contacts to facilitate timely resolution of issues or problems presented by customers and/or brokers.</li><li>
Consult with producer partners, present products, services, and plan design information to meet customer needs.</li><li>
Addressing customer questions and concerns regarding any aspect of our product offering.</li></ul>
Qualifications<ul><li>
A minimum of 8 years proven sales experience in the self-funding and/or MSL marketplace.</li><li>
Proven track record building a profitable book of MSL business, including both new and renewal accounts, meeting key performance targets defined by the business.</li><li>
Exceptional knowledge of and relationships in the GA/broker/producer in the GI and MSL marketplace.</li><li>
Proven ability to create a positive work environment, with a focus on transparency, execution and teamwork.</li><li>
Exceptional communication, influencing and partnership skills, delivering results through a cross-functional team and matrix environment.</li><li>
Collaborative team player with the ability to influence and execute key strategies and build / maintain strong relationships across an organization.</li><li>
Ability to deal with ambiguity in a matrixed organization; ability to guide, influence and navigate effectively across multiple functional areas to achieve business objectives.</li><li>
Strong understanding of the self-funded and MSL insurance industry from a market and underwriting perspective, including the ability to analyze and understand financial and performance metrics.</li><li>
Ability to focus externally including identifying business trends, changes in market conditions, and competitor activity.</li><li>
Active Life and Health Insurance license or obtained within 30 days of hire.</li><li>
Must be willing to travel up to 50%</li></ul>
This is a remote role.
#LI-IN<h1 class="jobSectionHeader">
What we offer you:</h1><ul><li> 
Market competitive base salaries, with a yearly bonus potential at every level.</li><li>
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.</li><li>
401(k) plan with company match (up to 4%).</li><li>
Company-funded pension plan.</li><li>
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.</li><li>
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
</li><li>Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
</li><li>Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).</li></ul> 
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. 
 
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. 
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. 
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. 
If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.</div>

Regional Sales Director, Medical Stop Loss

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Patient Access
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr. (9:30:00 AM - 6:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient&rsquo;s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Other information:
 
Required Job Qualifications:
 
<ul><li>High school graduate or equivalent.
</li><li>0-1 year of experience
</li><li>Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
</li><li>Excellent communication and outstanding customer service and listing skills.
</li><li>Basic keyboarding skills
</li><li>Critical thinking, sound judgment and strong problem-solving skills essential
</li><li>Team oriented, open minded, flexible, and willing to learn
</li><li>Strong attention to detail and accuracy required
</li><li>Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
</li><li>Ability to follow oral and written instructions and established procedures
</li><li>Ability to function independently and manage own time and work tasks
</li><li>Ability to maintain accuracy and consistency
</li><li>Ability to maintain confidentiality
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>Associates Degree in Accounting or Business Administration
</li><li>Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
</li><li>Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
</li><li>Working knowledge of medical terminology and anatomy and physiology is preferable.
</li></ul> 
Physical Demands:
 
 
Competencies:
 
 
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. 
 
</div>Responsibilities:
 
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
 
2. Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
 
3. Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
 
4. Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
 
5. Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
 
6. Upon decision of patient&rsquo;s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient&rsquo;s payer to ensure that the payment for patient&rsquo;s inpatient stay is secured.
 
7. Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
 
8. Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
 
9.. Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
 
10. Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
 
11. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center&rsquo;s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
 
12. Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
 
13. Other duties as needed and assigned by the supervisor/manager. 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Admission Registration Specialist 1

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