claims adjuster

CCMSI

<div>Overview:
<div><b>
Position Title: Multi Line Claim Representative I</b></div><div><b>
Location:</b> Hybrid&ndash; Reporting to Chicago, IL Region</div><div><i>
Chicago-area candidates preferred. Remote eligible; This role may be performed in states where CCMSI is authorized to hire. Pay transparency requirements are met for applicable jurisdictions.</i></div><div><b>
Schedule:</b> 8:00 am-4:30 pm CT, M-F</div><div><b>
Salary Range:</b> $65,000-$75,000</div><div></div><div><b><br>
Build Your Career With Purpose at CCMSI</b></div><div></div><div><br>
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.</div><div></div><div><br>
We don&rsquo;t just process claims&mdash;we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified <i>Great Place to Work&reg;</i>, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.</div><div></div><div><br>
The <b>Multi-Line Liability Claim Representative I</b> is responsible for the investigation and adjustment of assigned multi-line liability claims. This position may be used as an advanced training position for future consideration for promotion to a Multi-Line Liability Claim Rep II or more senior level claim position. Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.</div>
Responsibilities:
<ul><li>Investigate and adjust multi-line liability claims in accordance with established claims handling procedures using CCMSI guidelines and direct supervision.</li><li>
Review medical, legal and miscellaneous invoices to determine if reasonable and related to the ongoing liability claims.</li><li>
Negotiate any disputed bills for resolution.</li><li>
Authorize and make payment of multi-line liability claims utilizing a claim payment program in accordance with industry standards and within settlement authority.</li><li>
Negotiate settlements with claimants and attorneys in accordance with client's authorization.</li><li>
Assist in selection and supervision of defense attorneys.</li><li>
Assess and monitor subrogation claims for resolution.</li><li>
Prepare reports detailing claims, payments and reserves.</li><li>
Provide reports and monitor files, as required by excess insurers.</li><li>
Compliance with Service Commitments as established by team.</li><li>
Delivery of quality claim service to clients.</li></ul><div><i>
This is a full life‑cycle ML adjuster position within a TPA environment, and only candidates with proven Multi Line claims experience will be considered.</i></div>
Qualifications:
<div>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><ul><li><div><br>
Excellent oral and written communication skills.
</div></li><li><div>Individual must be a self-starter with strong organizational abilities.
</div></li><li><div>Ability to coordinate and prioritize required.</div></li><li><div>
Flexibility, initiative, and the ability to work with a minimum of direct supervision a must.
</div></li><li><div>Discretion and confidentiality required.
</div></li><li><div>Ability to work as a team member in a rapidly changing environment.</div></li><li><div>
Reliable, predictable attendance within client service hours for the performance of this position.</div></li><li><div>
Responsive to internal and external client needs.</div></li><li><div>
Ability to clearly communicate verbally and/or in writing both internally and externally.</div></li></ul><div></div><div><b><br>
Education and/or Experience</b>
</div><ul><li>3+ years liability claim experience or insurance related experience is required or equivalent education, i.e.,
</li><li>Bachelor&rsquo;s degree in Risk Management or Insurance related program.
</li><li>Associates degree is preferred.</li></ul><div></div><div><b><br>
Nice to Have:</b></div><ul><li><b>
Bilingual (Spanish) proficiency</b> &mdash; highly valued for communicating with claimants, employers, or vendors, but not required.</li></ul><div></div><div><b><br>
Why You&rsquo;ll Love Working Here</b></div><div></div><ul><li><b><br>
4 weeks </b><b><i>(</i></b><i>Paid time off that accrues throughout the year in accordance with company policy)</i><b><i> </i></b><b>+ 10 paid holidays in your first year</b></li><li><b>
Comprehensive benefits</b>: Medical, Dental, Vision, Life, and Disability Insurance</li><li><b>
Retirement plans</b>: 401(k) and Employee Stock Ownership Plan (ESOP)</li><li><b>
Career growth</b>: Internal training and advancement opportunities</li><li><b>
Culture</b>: A supportive, team-based work environment</li></ul><div></div><div><b><br>
How We Measure Success</b></div><div></div><div><br>
 At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:</div><div><br>
</div><ul><li><b>Quality claim handling</b> &ndash; thorough investigations, strong documentation, well-supported decisions</li><li><b>
Compliance &amp; audit performance</b> &ndash; adherence to jurisdictional and client standards</li><li><b>
Timeliness &amp; accuracy</b> &ndash; purposeful file movement and dependable execution</li><li><b>
Client partnership</b> &ndash; proactive communication and strong follow-through</li><li><b>
Professional judgment</b> &ndash; owning outcomes and solving problems with integrity</li><li><b>
Cultural alignment</b> &ndash; believing every claim represents a real person and acting accordingly</li></ul><div></div><div><b><i><br>
This is where we shine, and we hire adjusters who want to shine with us.</i></b></div><div></div><div><b><i><br>
Compensation &amp; Compliance</i></b></div><div></div><div><i><br>
The posted salary reflects CCMSI&rsquo;s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.</i></div><div><i>
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.</i></div><div></div><div><i><br>
CCMSI posts internal career opportunities in compliance with applicable state and local promotion transparency laws.</i></div><div></div><div><b><i><br>
Visa Sponsorship:</i></b><i> CCMSI does not provide visa sponsorship for this position.</i></div><div><b><i>
ADA Accommodations:</i></b><i> CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.</i></div><div><b><i>
Equal Opportunity Employer:</i></b><i> CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.</i></div><div></div><div><i><br>
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.</i></div><div></div><div><b><br>
Our Core Values</b></div><div></div><div><br>
At CCMSI, we believe in doing what&rsquo;s right&mdash;for our clients, our coworkers, and ourselves. We look for team members who:</div><div></div><ul><li><b><br>
Lead with transparency </b>We build trust by being open and listening intently in every interaction.
</li><li><b>Perform with integrity </b>We choose the right path, even when it is hard.
</li><li><b>Chase excellence </b>We set the bar high and measure our success. What gets measured gets done.
</li><li><b>Own the outcome </b>Every employee is an owner, treating every claim, every decision, and every result as our own.
</li><li><b>Win together </b>Our greatest victories come when our clients succeed.</li></ul><div></div><div><b><br>
We don&rsquo;t just work together&mdash;we grow together. If that sounds like your kind of workplace, we&rsquo;d love to meet you.</b></div><div></div><div><br>
#EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #CCMSICareers #ESOP #MultiLine #Claims #Chicago #Illinois #IND123 #LI-Hybrid</div></div>

Multi-Line Claim Representative I

Trainee Casualty Claims Specialist

CNA Insurance

<div><p>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.</p><p></p>
Join the Claims Risk Management Information System (RMIS) &amp; Third Party Administrator (TPA) Data Services team within the Property &amp; Casualty Claims organization, composed of customer facing RMIS Consultants and data professionals. The RMIS Consultant role is focused on providing system and customer support.
<br>
<br>
Under technical direction, for assigned accounts manages the pricing, presentation, delivery, installation, training and support for on-line Risk Management Information Systems as well as loss reports, and other client service delivery. This position interacts with senior personnel of customers and the brokers of customers including Risk and Claim Managers, and Chief Financial officers.<br>
<br>
Ideal candidates are experienced in providing system support and have strong communication, customer service and problem solving skills.
<br>
<br>
This position enjoys a flexible, hybrid work schedule of 2 days per week in our Chicago, IL or Downers Grove, IL office.<p></p><p><b>
JOB DESCRIPTION:</b></p><p></p><p><b>
Essential Duties &amp; Responsibilities</b></p><p>
Performs a combination of duties in accordance with departmental guidelines:</p><ul><li>
For assigned accounts identifies customer needs and opportunities for Risk Managment Information systems (RMIS) services and delivers innovative solutions.</li><li>
Prices renewal services using pricing model. Negotiates pricing as required services</li><li>
Documents and resolve service issues. Resolves complex problems.</li><li>
Acts as technical resource and may provide training to staff and others.</li><li>
Maintains an external focus as a contact for assigned accounts to resolve all post sale implementation and service issues.</li><li>
Manages customer inquiries and issues about products or services.</li><li>
Develops strong client relationships by providing quality service.</li><li>
Continuously learning new trends and developments within functional areas as well as insurance industry.</li></ul><p><b><br>
Reporting Relationship</b><br>
Typically Manager or above</p><p></p><p><b>
Skills, Knowledge and Abilities</b></p><ul><li>
Strong technical expertise and independent judgement to manage business relationships with customers and Claims, Underwriting, Billing and Risk Control business units.</li><li>
Insurance industry knowledge a plus, especially in the specialty area as it applies to business development and determining business opportunity.</li><li>
Strong knowledge of RMIS products and the complex features and capabilities.</li><li>
Excellent verbal and written communication skills with the ability to effectively interact with internal and external business partners.</li><li>
Strong problem solving and analytical skills.</li><li>
Results-oriented with the ability to implement tactical strategies.</li><li>
Knowledge of Microsoft Office Suite as well as other business-related software.</li></ul><p><b><br>
Education and Experience</b></p><ul><li>
Bachelor's degree or equivalent.</li><li>
Typically a minimum four years related claims, system support or client relationship experience.</li></ul><p></p><p>
#LI-KP1</p><p>
#LI-Hybrid</p><p></p><p><i>
I</i><i>n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In </i><i>District of Columbia</i><i>,</i><i> </i><i>California, Colorado, Connecticut, </i><i>Illinois</i>, <i>Maryland</i><i>, </i><i>Massachusetts</i>,<i> New York and Washington,</i> <i>the national base pay range for this job level is</i><i> $54,000 to $103,000 </i><i>annually. Salary</i><i> determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit </i><i>cnabenefits.com</i><i>.</i></p><p><br>
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.</p><p><br>
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com</p></div>

Claims Risk Management Information System Consultant

Viva Smile dental

<p><b>Overview</b><br/>Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This energetic position combines clinical support with front desk responsibilities, offering a rewarding opportunity to contribute to a welcoming dental environment. You will be the first point of contact for patients, managing appointments, insurance verification, and medical documentation while supporting dental procedures with precision and professionalism.</p><p><b>Duties</b></p><ul><li>Greet patients warmly, schedule appointments, and manage the clinic&rsquo;s daily calendar using dental practice management software such as Dentrix Ascend.</li><li>Verify insurance coverage, process claims, and handle billing using systems like Meditech, Epic, or Athenahealth to ensure accurate medical collection and reimbursement.</li><li>Prepare and review patient medical records, ensuring compliance with HIPAA regulations and maintaining meticulous documentation review practices.</li><li>Assist dentists during procedures by preparing instruments, taking x-rays, and maintaining sterile environments following dental terminology standards.</li><li>Manage multi-line phone systems with excellent phone etiquette; respond promptly to patient inquiries and coordinate appointment scheduling efficiently.</li><li>Support administrative tasks including filing, data entry, and managing electronic health records (EHR systems) such as eClinicalWorks or Meditech.</li><li>Conduct insurance verification, explain treatment plans to patients, and assist with intake processes to enhance patient service experience.</li></ul><p><b>Experience</b></p><ul><li>Proven clinic experience in a dental or medical office environment with familiarity in dental terminology and medical coding (CPT, ICD-10/ICD-9).</li><li>Strong computer skills including proficiency in Microsoft Office Suite, dental practice management software (Dentrix Ascend), and EMR systems like Epic or Athenahealth.</li><li>Knowledge of HIPAA regulations and health information management practices to ensure confidentiality and compliance.</li><li>Prior experience with medical billing, Medicare claims processing, ICD coding, and care plan documentation is highly desirable.</li><li>Bilingual abilities are a plus to serve diverse patient populations effectively.</li><li>Excellent customer service skills combined with clerical experience in front desk operations; ability to handle multi-line phones and manage office workflows smoothly.</li><li>Demonstrated ability to work efficiently under pressure while maintaining attention to detail in medical records management and administrative support roles. Embark on a fulfilling career where your skills make a difference every day! We are committed to fostering an inclusive environment that values your expertise in dental office management and patient care support. Join us to help create healthier smiles while advancing your professional growth!</li></ul><p>Pay: $18.00 - $27.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Dental Assistant Full-Time

Health Care Service Corporation

<p></p><div><div>Chicago, IL Full time 07/11/2026 R0054797 Compensation: $92,700.00 - $167,500.00
</div><div><div><p>At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
</p><p>Join HCSC and be part of a purpose-driven company that will invest in your professional development.
</p>BASIC FUNCTION HCSC is looking for a dynamic individual to join its Fraud Investigations team! This position will be responsible for managing healthcare fraud and internal fraud investigations initially focusing on IL Medicaid; managing and training investigators as well as support staff; establishing and maintaining liaison with healthcare providers and law enforcement; and coordinating anti-fraud activities with other departments at HCSC. The role is hybrid flex and requires in-office visibility three days per week, working from home the other two days. NOTE: relocation is NOT offered, sponsorship will NOT be extended either now or in the future.<p><b><br>
JOB REQUIREMENTS</b><b>:</b></p><ul><li>
Bachelor&rsquo;s Degree in Criminal Justice, Finance or Accounting or related field and 5 years of direct law enforcement/investigation experience, including supervision of cases and investigators OR 9 years of direct professional work experience in the detection, investigation and/or prosecution of complex health care fraud schemes with the following professional certifications: Accredited Healthcare Fraud Investigator (AHFI), Certified Professional Coder (CPC), and/or Certified Fraud Examiner (CFE).</li><li>
1 year of leadership or supervisory experience.</li><li>
Strong organizational skills and results oriented with demonstrated leadership capabilities.</li><li>
Keen analytical, interviewing, and investigative skills, with proficiency in data analysis and claims management systems.</li><li>
Deep understanding of insurance fraud techniques, claims handling, and regulatory compliance.</li><li>
Proficiency in anti-fraud analytics tools, case management software, and MS Office (Word, Excel, PowerPoint) as well as Workday.</li></ul><p></p><p><b>
PREFERRED JOB REQUIREMENTS</b><b>:</b></p><ul><li>
Master&rsquo;s Degree.</li><li>
Experience with IL Medicaid FWA investigations.</li></ul><p></p><p>
~KEY FUNCTIONS ~</p><ul><li>
Develop and manage investigative group designed to detect, investigate, and refer health care fraud cases to law enforcement.</li><li>
Ensure evidence collected, including documents and interview reports, are maintained in a manner to ensure integrity in court proceedings.</li><li>
Ensure personnel are properly trained and managed in investigative techniques.</li><li>
Prepare weekly investigative and activity reports.</li><li>
Coordinate with other HCSC departments concerning ongoing anti-fraud programs and procedures.</li><li>
Develop and maintain sources of information needed to detect health care fraud.</li><li>
Develop and maintain liaison contacts with law enforcement.</li><li>
Direct and supervise sensitive investigations when appropriate.</li><li>
Deal directly with HCSC customers on fraud matters when appropriate.</li><li>
Conduct monthly file reviews and provide direction to investigators regarding investigative strategies and plans.</li><li>
Coordinate investigative activities with the Legal Department.</li><li>
Ensure investigators are familiar and utilize health care fraud databases, including Fraud and Abuse Management System (FAMS).</li><li>
Comply with federal and state reporting and fraud investigation requirements.</li><li>
Communicate and interact effectively and professionally with co-workers, management, customers, etc.</li><li>
Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.</li><li>
Maintain complete confidentiality of company business.</li><li>
Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested</li></ul><p></p><p>
#LI-TP1</p><p>
#LI-hybrid</p><p></p><p>
Compensation: $92,700.00 - $167,500.00
</p><p>Exact compensation may vary based on skills, experience, and location</p><p><b>
HCSC Employment Statement:</b></p><p>
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.</p><p><br>
To learn more about available benefits, please visit https://careers.hcsc.com/totalrewards( opens in new window)</p></div></div></div><p></p>

Manager Special Investigations

Home Chef

<div><div><p>Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.</p>
<p>
In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.</p>
<p>
Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We're eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef's offerings.</p></div><p>
The Logistics Coordinator is responsible for coordinating transportation activities, monitoring shipments, communicating with carriers and internal stakeholders, and resolving routine operational issues. The role supports logistics operations through execution of established processes, shipment tracking, reporting, and administrative activities.</p>
<p><b>
Detailed Responsibilities</b></p>
<p><b><i>
Manage Logistics day to day operations</i></b></p>
<ul>
<li>Monitor and track all loads and troubleshoot issues with carriers when problems arise</li>
<li>Maintain accurate and timely shipment updates to ensure visibility and operational continuity</li>
<li>Monitor and respond promptly to internal and external communications, providing shipment status updates and pertinent information to carriers, plant teams, and key stakeholders</li>
<li>Serve as the primary point of contact for carriers to facilitate shipment execution and status updates while providing prompt, high-level customer service</li>
<li>Coordinate the resolution of routine shipment issues while maintaining the best customer experience and escalate non routine concerns to management, as needed.</li>
<li>Utilize approved carrier network and established routing guidelines to secure transportation capacity and tender freight assignments</li>
<li>Light weekend and after hours tracking</li>
<li>Utilize Home Chef's Transportation Management System (TMS) to conduct daily operational tasks</li>
<li>Use internal tools to communicate forecasted load requirements for truckload and LTL (less than truckload) shipments</li>
</ul>
<p><b><i>Working cross functionally with plant teams</i></b></p>
<ul>
<li>Develop strong relationships and operational understanding with warehouse and production teams to coordinate load scheduling, dock appointments, and support efficient shipment execution</li>
<li>Proactively communicate pertinent shipment details to/from carriers and internal teams</li>
<li>Serve as the primary point of contact for freight exceptions (late pick ups, rescheduling, vendor issues, etc.) coordinating resolution in accordance with established procedures to best avoid customer delays.</li>
</ul>
<p><b><i>Reporting, Auditing, Claims Management</i></b></p>
<ul>
<li>Audit and reconcile invoices prior to payment by accounts payable</li>
<li>Raise claims and other exception items as required</li>
<li>Maintain data within internal tools</li>
</ul>
<p>This position requires &lt;10% travel.</p>
<p><b>
Qualifications</b></p>
<p>
The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.</p>
<ul>
<li>Completion of a four-year degree program in a related field</li>
<li>Highly autonomous and proactive</li>
<li>Strong verbal and written communicator and negotiator</li>
<li>1+ year logistics and/or transportation experience required</li>
<li>Mastery of spreadsheet usage (Excel, Google Sheets)</li>
<li>Strong ability to multi-task and flexibly switch between tasks, detail orientation</li>
<li>Strong sense for numbers in a business context e.g., prices, spend</li>
<li>Capable of quickly assessing competing priorities and maintaining fast response times</li></ul><br>
<p></p>
<p></p>
<h2 class="jobSectionHeader"><b><i>More About Us</i></b></h2>
<div>
<div><div><p><b>Perks and benefits</b></p>
<ul>
<li>Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!</li>
<li>Medical, dental, vision, life and disability insurance available</li>
<li>Paid holidays, sick time and vacation time</li>
<li>401k program</li>
<li>Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses</li>
</ul><h3 class="jobSectionHeader"><b>How We Work Together</b></h3>
<p><b>
We are humble team players.</b><br>
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.</p>
<p><b>
We are pragmatic next-level thinkers.</b><br>
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.</p>
<p><b>
We take ownership.</b><br>
We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.</p>
<h3 class="jobSectionHeader"><b>
Be at Home at Home Chef</b></h3>
<p>
We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you'll be able to bring your whole self to an inclusive and enjoyable workplace.</p>
<p>
We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.</p>
<p>
Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com.</p>
</div>
</div></div><div><p>To view the California Applicant Notice click here</p></div></div>

Logistics Coordinator

Walgreens

<div>Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center &ndash; interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support &ndash; including the latest technology &ndash; to grow their careers and reach their goals.
<br>
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Walgreens is proud to invest &amp; champion an &ldquo;earn while you learn&rdquo; Pharmacy Technician Training Program recognized by ASHP &amp; Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
<br>
<br>
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
<br>
<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul><b>Customer Experience</b>
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul><br>
<b>Operations</b>
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul><br>
<b>Training &amp; Personal Development</b>
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li>
<li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li><br>
</ul><br>
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<b>Basic Qualifications</b>
<br>
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
An Equal Opportunity Employer, including disability/veterans.
<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits<br>
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<br>
<br>
<b>Salary Range:</b> $18 - $21.5 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Prescription coverage</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Work &amp; life resources</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Career development programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Pharmacy Technician / Pharm Tech Apprenticeship

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