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Quick Repair

.1 Customer Service<ul><li>Greet customers (in person and on the phone) warmly and professionally.</li><li>Assist with customer inquiries regarding services, pricing, and repair statuses.</li><li>Handle customer complaints or concerns and direct them to appropriate management if needed.</li></ul>2. Scheduling and Appointment Management<ul><li>Schedule repair appointments for trucks and trailers.</li><li>Manage the service calendar to optimize workflow.</li><li>Coordinate with technicians to ensure proper scheduling for vehicle repairs and maintenance.</li></ul>3. Processing Service Orders<ul><li>Open, update, and close repair orders in the shop&rsquo;s system.</li><li>Input customer and vehicle information into the database.</li><li>Ensure all service details are accurately recorded, including repairs, parts, and time estimates.</li></ul>4. Communicating with Technicians<ul><li>Relay important information between the service team (technicians/mechanics) and customers.</li><li>Coordinate parts orders with parts suppliers and technicians as needed for repairs.</li></ul>5. Handling Invoices and Payments<ul><li>Prepare invoices for customers once repairs are completed.</li><li>Collect payments (cash, credit, or insurance) and maintain records.</li><li>Ensure proper documentation for warranty claims and insurance billing.</li></ul>6. Maintaining Records<ul><li>File and organize service records and customer files.</li><li>Track repair histories for vehicles serviced at the shop.</li><li>Maintain inventory records for parts used in repairs.</li></ul>7. Data Entry and Office Support<ul><li>Enter data into the computer system accurately and efficiently.</li><li>Assist in other administrative tasks, such as ordering office supplies or processing mail.</li><li>Support the manager and staff with any additional administrative needs.</li></ul>8. Safety and Cleanliness<ul><li>Ensure the front desk and customer-facing areas are clean and organized.</li><li>Assist in maintaining a safe work environment by following shop safety guidelines.</li></ul>9. Communication with Insurance Companies<ul><li>Assist customers with insurance-related questions or claims.</li><li>Provide necessary documentation for claims or repairs covered by insurance.</li></ul>10. Basic Technical Knowledge<ul><li>While not a technical role, familiarity with basic truck and trailer repair terminology is helpful to assist customers and communicate with the repair team effectively.</li></ul>In addition to these tasks, the receptionist is expected to maintain a professional demeanor, multitask, and possibly work with other administrative staff to ensure smooth operations in the shop. Strong communication and organizational skills are essential, as well as a willingness to learn the specifics of the heavy-duty repair industry.Job Type: Full-timePay: $15.50 - $19.04 per hourPeople with a criminal record are encouraged to applyWork Location: In person

Receptionist/Administrative Assistant

The Salvation Army USA Central Territory

<div>Human Resources Coordinator

Location: Indianapolis, IN 
Pay: $19-$21 per hour 
Job Type: Full Time 
Schedule: 40 Hours per week, Monday-Friday, Occasional night/weekend may be needed. 
Benefits:
<ul>
<li>Medical, prescription drug, dental, vision, and hearing coverage</li>
<li>Employer-paid basic life and AD&amp;D insurance</li>
<li>Employer-paid basic long-term disability coverage</li>
<li>Optional voluntary life, short-term disability, and enhanced long-term disability coverage</li>
<li>Paid vacation, sick time, and holidays</li>
<li>Flexible spending accounts</li>
<li>403(b) retirement savings plan</li>
<li>Employer-funded pension plan for eligible employees</li>
</ul>
About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated HR professional to support employee relations, training programs, and ensure compliance with organizational policies. This role is crucial in supporting our mission through effective human resources management and employee development.

What You'll Do

HR Administration &amp; Records Management
<ul>
<li>Maintain comprehensive employee files including medical, personnel, terminated, and applicant records</li>
<li>Perform ADP data entry for employee records, demographic changes, and benefit enrollments</li>
<li>Manage accurate payroll records and timesheet processing using HRIS system</li>
<li>Process and engage in ADA (Americans with Disabilities Act) accommodation requests</li>
<li>Administer FMLA (Family and Medical Leave Act) processes including eligibility determination, documentation, and tracking</li>
<li>Handle PLOA (Personal Leave of Absence) requests and documentation</li>
<li>Ensure compliance with all leave policies and maintain confidential records</li>
</ul>
Employee Relations &amp; Safety
<ul>
<li>Investigate and document incident reports including injuries, accidents, and grievances</li>
<li>Participate in Safety Committee meetings and support safety training programs</li>
<li>Coordinate employee benefits and assist with registration and claims</li>
<li>Administer Safe From Harm program including training and compliance</li>
</ul>
Training &amp; Development
<ul>
<li>Implement and conduct HR training for management and supervisory staff</li>
<li>Assist with employee orientation and onboarding</li>
<li>Support leadership development and policy compliance initiatives</li>
<li>Advise management on personnel matters including recruitment and retention</li>
</ul>
Why Join Us
<ul>
<li>Mission-driven work that supports programs in your community</li>
<li>On-the-job training</li>
<li>Team-oriented environment</li>
<li>Employee Discount, Employee Assistance Program, and more!</li>
</ul>
Requirements:
Required

Education &amp; Experience
<ul>
<li>Associate degree and two years of experience in HR Management or Business Management or equivalent combination of education and experience preferred</li>
<li>Knowledge of workers compensation and OSHA regulations desired</li>
<li>Knowledge of FMLA, ADA, and other Labor Laws</li>
<li>Experience with ADP timekeeping software preferred</li>
</ul>
Skills &amp; Abilities
<ul>
<li>Strong analytical and communication skills</li>
<li>Proficiency in Microsoft Office, particularly Excel</li>
<li>Ability to interpret and implement HR policies and procedures</li>
<li>Excellence in problem-solving and organizational skills</li>
<li>Strong attention to detail and confidentiality</li>
</ul>
Physical Requirements
<ul>
<li>Computer work requiring manual dexterity</li>
<li>Clear speaking, hearing, and vision abilities</li>
</ul>
Work Environment
<ul>
<li>Professional office setting</li>
<li>Occasional travel to Family Store locations</li>
<li>Moderate noise levels</li>
<li>Some evening and weekend work may be required</li>
</ul>
The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.</div>

Full Time HR Coordinator

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Receptionist/Administrative Assistant

Full Time HR Coordinator