claims adjuster supervisor

Edge Claims LLC

<p><b>PURPOSE OF THE POSITION</b></p><p>The Bodily Injury Claims Supervisor is responsible for day-to-day leadership of an assigned team comprised of 6-8 Bodily Injury claims adjusters. They exercise strong critical thinking skills, judgement, and initiative in the proper resolution of claims. They are responsible for the consistent delivery of high-quality claim handling and customer service from their team/unit. The Bodily Injury Claims Supervisor ensures their team follows regulations, Company policy, and all applicable licenses required for adjusters. They are leaders who positively influence their team, coaching and guiding staff through changes in the organization and industry. They create an environment where teamwork and entrepreneurial spirit flourish, resulting in outstanding achievement of team, unit, division, and Company goals.</p><p>As a member of the leadership team, the Bodily Injury Claims Supervisor sets an example for an environment built on accountability, teamwork, professionalism, personal development, and proactivity toward improving performance and contributions to the Company&rsquo;s success. They possess the ability to act with great integrity, professionally representing the organization to internal and external customers, safeguarding systems, and information within their control against fraud, malware, and cyberattacks. Maintains strict confidentiality with sensitive information and handling of employee matters.</p><p>Additionally, the Bodily Injury Claims Supervisor will communicate information to Senior Management and other key members of the claims or legal management team as required on claim files that have unusual circumstances and/or excess exposure potential.</p><p><b>RESPONSIBILITIES</b></p><p><b>Planning</b></p><ul><li>Provide clear daily goals and solutions to overcome challenges impacting the completion of work and customer service.</li><li>Develop plans to ensure claims are adjudicated within established expectations, aiming to exceed them whenever possible.</li><li>Engages their team to be aware and knowledgeable of their impact on others and the Company&rsquo;s success while instilling a sense of desire to adapt to change and the evolving needs of the customer and agent.</li></ul><p><b>Team Oversight Leadership</b></p><ul><li>Leverage individual differences to champion a diverse, inclusive, caring, and trusting work environment for all. Encourages staff to professionally challenge the status quo, identify improvements, and provide suggestions to implement solutions.</li><li>Decisions demonstrate a solid appreciation for improving the performance of their team while promoting a teamwork approach to accomplish goals and the success of the Claims organization.</li><li>Accountable for working within their authority to make sound decisions.</li><li>Able to understand the vision and provide staff with clarity to connect their role to the purpose of their work. Supports the entire vision, generating buy-in across their team.</li></ul><p><b>Performance Management</b></p><p>Achieves quality, productivity, and acceptable customer service results by following leading practices and procedures, management direction, and effective performance management of their team.</p><p>Lead and manage a team of six (6) to eight (8) commercial lines claims adjusters to ensure performance metrics, best practices and KPIs set by the company are met or exceeded on a monthly and quarterly basis.</p><p>Provide direction, leadership and training to the adjusting staff.</p><p>Provide necessary direction and oversight to claims staff regarding coverage, investigations and evaluations on all claim files within the units and oversight of claims resolution strategies.</p><p>Provides management oversight of claims files (non-litigated or litigated) within the unit, to include supervisor reviews on open inventory and reviews files to measure quality assurance discusses individual training and development needs.</p><p>Provide reserve and settlement authority to the claim&rsquo;s adjusters pursuant to the company&rsquo;s established guidelines or procedures.</p><p>Attend monthly management meetings as required.</p><p>Maintain 100% compliance with claim adjuster licensing.</p><p>KNOWLEDGE, SKILLS AND ABILITIES</p><p><b>Education / Licensing / Experience:</b></p><p>&middot; Bachelor's degree/or equivalent work experience (with high school diploma).</p><p>&middot; Minimum of 7+ years auto bodily injury claims experience, along with prior 3-5 years of claims supervisory experience.</p><p>&middot; Texas Adjuster license required.</p><p><b>Technical Skills:</b></p><p>&middot; Requires ability to negotiate claims.</p><p>&middot; Strong technical and administrative background in auto claims handling.</p><p>&middot; Ability to work independently on technical and administrative matters in accordance with company policy and procedures</p><p>&middot; Must have interpersonal skills to handle sensitive and confidential situations and information.</p><p>&middot; Requires excellent organization and time management skills.</p><p>&middot; Must be detailed oriented.</p><p>&middot; Must be able to maintain a high level of accuracy.</p><p>&middot; Excellent oral, written and interpersonal communication skills.</p><p>&middot; Effective and efficient use of computer applications including MS Office products.</p><ul><li><b>The above statements are intended to describe the general nature and level of work being performed by the incumbents of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of this position</b></li></ul><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Claims Supervisor, Bodily Injury

Signal Management Services, LLC

<p><b>Summary:</b><br/>The Claims Supervisor will effectively manage and supervise claims and provide overall direction to adjusters, defense counsel and Members to bring claims to an acceptable resolution with respect to Signal claims policy as promulgated by performing the following duties.</p><p><b>Essential Duties &amp; Responsibilities</b></p><ul><li>Supervise adjusters claims handling in accordance with guidelines and criteria established.</li><li>Provide direction with respect to jurisdictional issues and provide guidance on acceptance or controversy of claims.</li><li>Able to maintain a timely diary and supervise a full caseload.</li><li>Provide effective service in a professional and courteous manner to Members in response to claims issues and information requests.</li><li>Coordinate and direct resolution of claims, including authorization of lump sum settlements, acceptance of stipulations, waiver of liens, pursuit or waiver of Second Injury</li><li>Fund relief and resolution of all issues in global settlements, as outlined in the supervisory guidelines and reserve/settlement authority granted.</li><li>Approve recommended reserves and guide adjusters for setting reserves in accordance with Signal reserving guidelines.</li><li>Provide assessment and recommendation for potential LTC candidates for consideration of transfer to LTA accounts, review of policy year closures and prior to renewal.</li><li>Approve assignment of defense counsel as required after consideration of adjuster and/or Member and legal coordinator.</li><li>Assist with training and mentorship of adjusters.</li><li>Coordinate and attend Claim Reviews, Member meetings and on-site visits.</li><li>Prepare, organize, and deliver training and presentations as needed.</li><li>Serve as contact for emergencies and/or after hours claims as needed.</li><li>Other duties as assigned.</li></ul><p><b>Core Competencies </b></p><ul><li>Employee should demonstrate proficiency in a variety of claims management concepts and practices and have knowledge of general insurance procedures and workers&rsquo; compensation benefits.</li><li>Familiar with standard concepts, practices, and procedures within claims management field. Relies on experience and judgment to interpret policies and procedures as established by senior management. Works under limited supervision and has the authority and responsibility to make decisions to plan and accomplish goals.</li><li>Employee must maintain regular and acceptable attendance at such a level as determined in the Company&rsquo;s sole discretion; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time and notify the team in case of emergencies or scheduled time off.</li><li>Display strong interpersonal skills and work co-operatively with others to achieve a common goal.</li><li>Show adaptability, initiative, and dependability and must maintain absolute confidentiality with respect to the Company&rsquo;s proprietary information.</li><li>Excellent organizational skills and ability to prioritize tasks, manage competing demands, handle multiple tasks simultaneously, perform under pressure and meet deadlines.</li><li>Strong decision-making abilities, exhibit sound and accurate judgement for duties as</li><li>outlined regarding claims resolution.</li><li>Ability to understand written and oral communication and to interpret documents, such as workers&rsquo; compensation regulations and forms, medical and legal reports, and the Longshore and Harbor Workers&rsquo; Compensation Act. Ability to communicate clearly and accurately, both orally and in writing, and to prepare reports and correspondence.</li><li>Proficiency in responding effectively to requests for information.</li><li>Employee will be required to work such hours as may be necessary for the efficient and conscientious performance of the essential functions of the position</li></ul><p><b>Required Education &amp; Experience </b></p><ul><li>Bachelor&rsquo;s degree (B.A.) from four-year college or university and three to five years related experience and/or training; or equivalent combination of education and experience.</li><li>Five to seven years&rsquo; related claims experience, Longshore experience preferred.</li></ul><p>Job Type: Full-time</p><p>Pay: $115,000.00 - $140,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Prescription drug insurance</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>claims: 5 years (Required)</li></ul><p>Ability to Commute:</p><ul><li>Long Beach, CA 90808 (Required)</li></ul><p>Work Location: In person</p>

Claims Supervisor

Slide Insurance

<div><div><p><b>Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.</b></p>
<p>
At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!</p></div><p><b>
What you will be doing:</b></p><br>
<ul>
<li>Maintain document procedures and job aids for all Claims Support tasks.</li>
<li>Maintain team metrics, analyze, and report performance results to Claims leadership.</li>
<li>Monitor the performance of the Claims Support Representatives to ensure all assigned tasks are completed within defined deadlines, provide guidance as needed.</li>
<li>Monitor the processing of all incoming mail and e-mail to ensure proper scanning and/or indexing to the appropriate claim files.</li>
<li>Ensure all claim file requests are processed by the Claims Support staff in an accurate and timely manner.</li>
<li>Provide oversight of all claim reassignments, onboarding, offboarding, and/or team change requests.</li>
<li>Ensure Claims reports and rosters are updated to reflect all changes related to staffing and productivity.</li>
<li>Support and guide Claims Support Representative team with complex task assignments.</li>
<li>Oversee the input of First Notice of Loss Claims in Claims Management System, as needed.</li>
<li>Continuously evaluate, coordinate, and prioritize critical and time sensitive work items for the Claims Support team.</li>
<li>Provide leadership to team members and regularly conduct effective and timely structured Progress and Growth conversations.</li>
<li>Collaborate with Claims Leadership to proactively identify process improvement opportunities and implement effective solutions.</li>
<li>Facilitate a work environment that fosters and supports ethical decision-making and actions by motivating, promoting, and modeling ethical behavior, as well as executing job responsibilities in accordance with Slide's core values and policies.</li>
<li>Performs other duties as assigned.</li>
</ul>
<p><b>What you have:</b><br>
<i>Education, Experience, and Licensing:</i></p><br>
<ul>
<li>Bachelor's degree or an equivalent combination of a High School diploma and pertinent work experience is required.</li>
<li>Minimum 5 years of experience working with diverse types of claims in the Homeowner's Property &amp; Casualty insurance industry required.</li>
<li>Minimum 1 year of people leadership experience required; employees with at least 1 year of service at Slide may also be considered.</li>
<li>Minimum 3 years of experience with <i>Florida</i> insurance laws and <i>Florida</i> good faith claims handling required.</li>
<li>Active Florida 6-20 Resident All Lines Adjuster License is a plus<b>.</b></li>
<li>Industry designations or certifications a plus.</li>
</ul>
<p><i>Qualifications/Skills and Competencies:</i></p><br>
<ul>
<li>Strong proficiency in MS Office programs including Excel, Word, etc.</li>
<li>Excellent interpersonal skills with a focus on excellent customer service.</li>
<li>Strong planning and organizational skills.</li>
<li>Demonstrated leadership and managerial skills.</li>
<li>Strong verbal and written communication skills.</li>
<li>Knowledge of property claims practices and legal terminology.</li>
<li>Ability to prioritize, plan and organize responsibilities.</li>
<li>Excels in a fast-paced environment.</li>
<li>Proficiency in a variety of claims-related platforms including but not limited to Xactimate and Guidewire.</li>
<li>Working knowledge to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions.</li>
<li>Strong analytical, organizational, negotiation and communication skills.</li>
<li>Desire to live Slide's Core Values.</li></ul><p></p><div><p><b><br>
What Slide offers to you:</b></p>
<p><b>
The Slide Vibe</b> - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.</p>
<p><b>
Benefits</b> - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!</p><br>
<p></p>
<p><b>
2023, 2024 &amp; 2025 BEST PLACE TO WORK - Tampa Bay Business Journal</b></p>
<p><b>
2024 &amp; 2025 TOP WORKPLACE - Tampa Bay Times &amp; USA Today</b></p></div></div><p></p>

Claims Support Supervisor

Gallagher

<div><b>Introduction</b><br>
<div>
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it&rsquo;s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people&rsquo;s lives. It takes empathy, precision, and a strong sense of partnership&mdash;and that&rsquo;s exactly what you&rsquo;ll find here. We&rsquo;re a team of fast-paced fixers, empathetic experts, and outcomes drivers &mdash; people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you&rsquo;ll play a vital role in helping businesses and individuals move forward with confidence. Here, you&rsquo;ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you&rsquo;re here, you&rsquo;re part of something bigger. You&rsquo;re part of a team that shows up, stands together, and leads with purpose.
</div><br>
<b>Overview</b><br>
<ul><li><b>
Jurisdictions: </b>California</li><li><b>
Licenses: </b>An active CA Designation is required (up to date on CE hours). SIP optional.</li><li><b>
Location: </b>This role is eligible for fully remote work.</li></ul>
<br>
<b>How you'll make an impact</b><div><b><br>
Supervise: </b>Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.</div><div></div><div><b><br>
Promote Best Practices: </b>Guide claims team to handle claims in accordance with GB&rsquo;s Best Practices.</div><div></div><div><b><br>
Drive Talent: </b>Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.</div><div></div><div><b><br>
Manage Workloads: </b>Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.</div><div></div><div><b><br>
Utilize Technology: </b>Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.</div><div></div><div><b><br>
Client Communication:</b> Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.</div><div></div><div><b><br>
Prioritize and Develop: </b>Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development</div><br>
<br>
<b>About You</b><ul><li><br>
<b>Claims Background: </b>California Workers Compensation</li><li><b>Prior leadership experience: </b>Minimum of 2 years prior supervisory/people management experience required. Workers compensation adjusting experience required.</li><li><b>Jurisdictional Experience:</b> California</li></ul><div></div><div><b><br>
REQUIRED QUALIFICATIONS</b></div><ul><li>High School Diploma</li><li>Minimum of 8 years related claims experience</li><li>Appropriately licensed and/or certified in all states in which claims are being handled</li><li>Knowledge of all team member related functions</li></ul><div></div><div><b><br>
DESIRED:
</b></div><ul><li>Bachelor's Degree</li></ul><div></div><div><br>
#LI-HS1</div><div>
#LI-Remote</div><br>
<br>
<b>Compensation and benefits</b><p><br>
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
</p><p>Below are the <b>minimum core benefits</b> you&rsquo;ll get, depending on your job level these benefits may improve:
</p><ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div><b>
Other benefits include:</b></div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div><i>
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</i></div><div></div><div><b><br>
We value inclusion and diversity</b></div><p>
Click Here to review our U.S. Eligibility Requirements</p><p>
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
</p><p>Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</p><p>
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
</p><p>Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</p></div>

<div><b>Introduction</b><br>
<div>
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it&rsquo;s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people&rsquo;s lives. It takes empathy, precision, and a strong sense of partnership&mdash;and that&rsquo;s exactly what you&rsquo;ll find here. We&rsquo;re a team of fast-paced fixers, empathetic experts, and outcomes drivers &mdash; people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you&rsquo;ll play a vital role in helping businesses and individuals move forward with confidence. Here, you&rsquo;ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you&rsquo;re here, you&rsquo;re part of something bigger. You&rsquo;re part of a team that shows up, stands together, and leads with purpose.
</div><br>
<b>Overview</b><div><b><br>
Role specifics:</b><br>
<ul><li><b>Jurisdictions:</b><b> Any</b></li><li><b>Licenses:</b><b> Any</b></li><li><b>Location: </b><b>This role is eligible for fully remote work.</b></li></ul></div><br>
<br>
<b>How you'll make an impact</b><br>
<ul><li>
Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.</li><li>
Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.</li><li>
Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process</li><li>
Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.</li><li>
Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.</li></ul>
<br>
<b>About You</b><div><b><br>
Ideal candidates for this position will have:
</b><br>
<ul><li><b>Claims Background: Commercial General Liability</b></li><li><b>Jurisdictional Experience: Any</b></li><li><b>Active Adjusters' licenses: Any</b></li></ul><br>
As a key member of our experienced Claims Adjuster team, you will:</div><ul><li>
Investigate, evaluate, and resolve complex General Liability claims with moderate supervision, engaging your analytical skills to make decisions and bring claims to resolution.</li><li>
Work in partnership with our clients to deliver innovative solutions and enhance the claims management process</li><li>
Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants</li></ul><p></p><div><b><br>
Required Qualifications:</b><br>
<ul><li>High School Diploma.</li><li>Minimum of 5 years related claims experience.</li><li>Appropriately licensed and/or certified in all states in which claims are being handled.</li><li>Knowledge of accepted industry standards and practices.</li><li>Computer experience with related claims and business software.</li></ul></div><p></p><div><b><br>
Desired Qualifications:</b><br>
<ul><li>Bachelor's Degree</li></ul></div><ul><li>Bodily Injury Claims</li><li>Litigation Management</li><li>Contractual Indemnification, Risk Transfer, Tenders</li></ul><p></p><p><b><br>
 </b>#LI-DF1 #LI-REMOTE</p><br>
<br>
<b>Compensation and benefits</b><p><br>
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
</p><p>Below are the <b>minimum core benefits</b> you&rsquo;ll get, depending on your job level these benefits may improve:
</p><ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div><b>
Other benefits include:</b></div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div><i>
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</i></div><div></div><div><b><br>
We value inclusion and diversity</b></div><p>
Click Here to review our U.S. Eligibility Requirements</p><p>
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
</p><p>Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</p><p>
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
</p><p>Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</p></div>

Senior Liability Claims Adjuster

Nationwide

<div>
 <p>
  If you&rsquo;re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide&rsquo;s Property and Casualty team could be the place for you! At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.
 </p>
 <p>
  <strong>
   A $2,500 SIGN-ON BONUS will be given to all external candidates hired into this role. Half of the bonus will be paid after 3 months of employment and the remainder will be paid after 9 months of employment.
  </strong>
 </p>
 <p>
  <strong>
   Territory:
  </strong>
  This role covers the San Angelo, TX and surrounding areas.
 </p>
 <p>
  <strong>
   Ideal Candidate Locations:
  </strong>
  The ideal candidate will live in San Angelo, TX or surrounding area.
 </p>
 <p>
  This is a work-from-home position with day travel to policy locations (on average 3-4 days a week) via company vehicle (personal use, gas and maintenance included). Claims inspections will include onsite and virtual inspection. Depending on claim volume, this role may also support additional territories in a desk adjuster capacity. Occasional overnight travel may be required in this role.
 </p>
 <p>
  <em>
   Relocation assistance may be available for qualified candidates who reside more than 50 miles outside of the territory.
  </em>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   3-5 years of insurance field/property claims handling or adjusting experience
  </li>
  <li>
   Solid experience/proficiency with Xactimate
  </li>
  <li>
   Solid experience writing own estimates and handling claims start to finish
  </li>
  <li>
   Construction background/experience - Residential, Roofing, Remodeling, Water mitigation, etc
  </li>
  <li>
   Strong customer service competency
  </li>
  <li>
   Strong written &amp; verbal communication skills
  </li>
 </ul>
 <p>
  <strong>
   PLEASE NOTE
  </strong>
  that CAT duty is a requirement of this role
 </p>
 <p>
  <strong>
   Benefits Include:
  </strong>
  Medical, Dental, Vision, 401k with company match, Company-paid Pension plan, Paid time off and more!
 </p>
 <p>
  <strong>
   Job Description Summary
  </strong>
 </p>
 <p>
  No two property claims are ever the same and each customer has unique needs. Our team thrives on providing the very best service and building lasting, successful relationships with our customers. If you are confident, curious, driven to learn and grow, and have a desire to help people when they most need it, we want to know more about you!
 </p>
 <p>
  As a Field Claims Specialist, you'll investigate and resolve moderate to severe property damage claims by phone and face-to-face.
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Handles all assigned claims promptly and effectively, with little to no direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures.
  </li>
  <li>
   Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.
  </li>
  <li>
   Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy. Adheres to file conferencing notification and authority procedures.
  </li>
  <li>
   Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines; and policy changes and modifications. This may require attending various seminars and training sessions.
  </li>
  <li>
   Maintains current knowledge of local industry repair procedures and local market pricing.
  </li>
  <li>
   Submits severe incident reports, reinsurance reports and other information to claims management as needed.
  </li>
  <li>
   Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for lawsuit, trial, or subrogation.
  </li>
  <li>
   Initiates and conducts follow-ups through proficient use of claims and other related business systems.
  </li>
  <li>
   Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers. Adheres to high standards of professional conduct while providing delivery of outstanding claim's service.
  </li>
 </ul>
 <p>
  <strong>
   May Perform Other Responsibilities As Assigned.
  </strong>
 </p>
 <p>
  <strong>
   Reporting Relationships:
  </strong>
  Reports to Claims Manager. Individual contributor role.
 </p>
 <p>
  <strong>
   Typical Skills And Experiences
  </strong>
 </p>
 <p>
  <strong>
   Education:
  </strong>
  Undergraduate degree or equivalent experience.
 </p>
 <p>
  <strong>
   License/Certification/Designation:
  </strong>
  State licensing where required. Successful completion of required/applicable claims certification training/classes.
 </p>
 <p>
  <strong>
   Experience:
  </strong>
  Three to five years of related property claims experience. Experience in a customer service environment, including flexible work schedules and extended work hours preferred.
 </p>
 <p>
  <strong>
   Knowledge, Abilities and Skills:
  </strong>
  General knowledge of insurance theory and practices, and contracts and their application. Property estimating and automated claims systems. Demonstrated knowledge of the investigation, consultation and settlement activities used to resolve extensive property damage claims. Proven ability to meet customer needs and provide exemplary meaningful service by guiding customers through the claims process and ensuring a positive customer experience. Analytical and problem-solving skills necessary to make decisions and resolve issues related to application of coverages to submitted claims, application of laws of jurisdiction to investigation facts, and application of policy exclusions and exceptions. Ability to establish repair requirements and cost estimates for property losses. Ability to evaluate and successfully advise on property claims. Organizational skills to prioritize work. Command of written and verbal communication skills to effectively communicate with policyholders, claimants, repairpersons, attorneys, agents and the general public. Ability to efficiently operate a personal computer and related claims and business software. Able to provide leadership to less experienced claims associates. Must be able to safely access and inspect rooftops using a ladder. Must be prepared and capable of conducting physical inspections on rooftops, including first and second story roofs with pitches up to 8/12.
 </p>
 <p>
  Other criteria, including leadership skills, competencies and experiences may take precedence.
 </p>
 <p>
  Staffing exceptions to the above must be approved by the business unit executive and HR Business Partner.
 </p>
 <p>
  <strong>
   Values:
  </strong>
  Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.
 </p>
 <p>
  <strong>
   Job Conditions
  </strong>
 </p>
 <p>
  <strong>
   Overtime Eligibility:
  </strong>
  Not Eligible (Exempt)
 </p>
 <p>
  <strong>
   Working Conditions:
  </strong>
  Normal office or field claims environment. May require ability to sit and operate phone and personal computer for extended periods of time. Able to make physical inspections of property loss sites; including climb ladders, balance at various heights and rooftops up to 8/12 pitch stoop, bend and/or crawl to inspect vehicles and structures; work outside in all types of weather. Must be willing to work irregular hours and to travel with possible overnight requirements. May be on-call. Must be available to work catastrophes (CAT). Extended and/or non-standard hours as required. Must have a valid driver&rsquo;s license with satisfactory driving record in accordance with Nationwide standards.
 </p>
 <p>
  <strong>
   ADA:
  </strong>
  The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
 </p>
 <p>
  <strong>
   Credit/Background Check:
  </strong>
  Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
 </p>
 <p>
  <strong>
   Benefits
  </strong>
 </p>
 <p>
  We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
 </p>
 <p>
  Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
 </p>
 <p>
  #claims
 </p>
 <p>
  <strong>
   Note To Employment Agencies
  </strong>
 </p>
 <p>
  We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
 </p>
</div>


Property Claims Adjuster II, $2500 Sign-On Bonus (San Angelo, TX)

<div><b>Introduction</b><br>
<div>
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it&rsquo;s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people&rsquo;s lives. It takes empathy, precision, and a strong sense of partnership&mdash;and that&rsquo;s exactly what you&rsquo;ll find here. We&rsquo;re a team of fast-paced fixers, empathetic experts, and outcomes drivers &mdash; people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you&rsquo;ll play a vital role in helping businesses and individuals move forward with confidence. Here, you&rsquo;ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you&rsquo;re here, you&rsquo;re part of something bigger. You&rsquo;re part of a team that shows up, stands together, and leads with purpose.
</div><br>
<b>Overview</b><div><b><br>
Role specifics: </b>Managing a team of claims adjusters handling Commercial Auto Liability Claims</div><ul><li><b>Jurisdictions: </b>Nationwide</li></ul><div><b>
- Licenses: </b>TX, FL, NY- nationwide</div><ul><li><b>Location: </b>This role is eligible for fully remote work.</li></ul><br>
<br>
<b>How you'll make an impact</b><div><b><br>
Supervise:</b> Lead and encourage a liability claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.</div><div></div><div><b><br>
Promote Best Practices: </b>Guide claims team to handle claims in accordance with GB&rsquo;s Best Practices.</div><div></div><div><b><br>
Drive Talent: </b>Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.</div><div></div><div><b><br>
Manage Workloads: </b>Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.</div><div></div><div><b><br>
Utilize Technology: </b>Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.</div><div></div><div><b><br>
Client Communication: </b>Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.</div><div></div><div><b><br>
Prioritize and Develop:</b> Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.</div><br>
<br>
<b>About You</b><div><b><br>
Ideal candidates for this position will have:</b></div><ul><li><b>
Claims Background: </b>7 years of demonstrated ability handling Commercial Auto Liability Claims handling experience Including Complex litigation, Bodily Injury, and Property Damage claims.</li><li><b>
Prior leadership experience: </b>4 years</li><li><b>
Jurisdictional Experience: </b>Nationwide preferred</li></ul><div></div><div><b><br>
REQUIRED QUALIFICATIONS:</b></div><br>
<div></div><ul><li>
High School Diploma</li><li>
Minimum of 7 years related claims experience</li><li>
Appropriately licensed and/or certified in all states in which claims are being handled</li><li>
Knowledge of all team member related functions</li></ul><div></div><div><b><br>
DESIRED:
</b></div><ul><li>Bachelor's Degree</li></ul><div></div><div><br>
#LI-WG1</div><div>
#LI-Remote</div><br>
<br>
<b>Compensation and benefits</b><p><br>
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
</p><p>Below are the <b>minimum core benefits</b> you&rsquo;ll get, depending on your job level these benefits may improve:
</p><ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div><b>
Other benefits include:</b></div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div><i>
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</i></div><div></div><div><b><br>
We value inclusion and diversity</b></div><p>
Click Here to review our U.S. Eligibility Requirements</p><p>
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
</p><p>Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</p><p>
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
</p><p>Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</p></div>

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Property Claims Adjuster II, $2500 Sign-On Bonus (San Angelo, TX)

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