claims associate

Plymouth Rock Assurance

<div>The Claims Associate, PD is responsible for managing Auto Property Damage claims within our &ldquo;Auto PD Claim Unit.&rdquo; This role demands a high level of customer service, patience, and professionalism while working in a fast-paced environment with significant phone interaction. Strong customer service, organizational, verbal, and written communication skills are essential. The ability to navigate adversarial situations with professionalism is critical. Comparative negligence claim handling experience is a plus but not required.

RESPONSIBILITIES
<ul>
<li>Policy Analysis:
<ul><li>Investigate and interpret policy provisions, endorsements, and conditions to determine coverage for automobile property claims.</li>
<li>Identify and investigate contested coverage claims that may require a roundtable discussion. 
</li>
</ul></li><li>Claim Investigation:
<ul><li>Investigate auto accidents to assess liability by interviewing first- and third-party claimants, witnesses, investigating officers, and other relevant parties.</li>
Secure and analyze pertinent records, documentation, and loss scene information to determine proximate cause, negligence, and damages. 
<li>
</li>
</ul></li><li>Claims Management:
<ul><li>Evaluate and adjust reserves as necessary.</li>
<li>Prepare dispatch instructions for field personnel to inspect vehicles.</li>
<li>Negotiate and settle claims within individual authority limits and seek supervisor approval for claims exceeding authority or requiring additional guidance.</li>
<li>Maintain effective follow-up systems on pending files, advising insureds, claimants, and brokers on claim status.</li>
<li>Act as an intermediary between the company, preferred vendors, and customers to resolve disputes.</li>
Ensure adherence to privacy guidelines, laws, and regulations in claims handling. 
<li>
</li>
</ul></li><li>Subrogation and Legal Handling:
<ul><li>Investigate and initiate subrogation processes when applicable.</li>
Handle and respond to special civil part lawsuits or intercompany arbitrations related to auto property damage claims. 
<li>
</li>
</ul></li><li>Administrative Duties:
<ul><li>Manage a customer-focused phone environment by answering calls, returning voicemails, and responding to emails and text correspondence promptly.</li>
<li>Process incoming and outgoing mail timely and in accordance with state guidelines.</li>
<li>Complete other duties as assigned.</li>
</ul>
</li></ul>QUALIFICATIONS
<ul>
<li>Bachelor's degree required.</li>
<li>A minimum of 1 year of related PD claim experience is welcomed but not required.</li>
<li>Proficiency in personal computer skills, including Microsoft Office Suite.</li>
<li>Ability to prioritize and manage multiple tasks effectively.</li>
<li>Excellent communication, organizational, and customer service skills.</li>
</ul>
SALARY RANGE

The pay range for this position is $47,000 to $55,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS &amp; BENEFITS
<ul>
<li>4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays</li>
<li>Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)</li>
<li>Annual 401(k) Employer Contribution</li>
<li>Resources to promote Professional Development (LinkedIn Learning and licensure assistance)</li>
<li>Robust health and wellness program and fitness reimbursements</li>
<li>Various Paid Family leave options including Paid Parental Leave</li>
<li>Tuition Reimbursement
</li></ul>ABOUT THE COMPANY
<div>
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of &ldquo;A-/Excellent&rdquo;.</div> 
#LI-DNI</div>

Claims Associate, PD

Sedgwick

<div>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
Certified as a Great Place to Work&reg;
Fortune Best Workplaces in Financial Services &amp; Insurance
Claims Associate - Workers Compensation
Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:
Southfield, MI : 300 Galleria Officentre Southfield MI 48034
PRIMARY PURPOSE : To analyze reported lower-level workers compensation claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Adjusts medical-only claims and minor lost-time workers compensation claims under close supervision.
</li><li>Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
</li><li>Processes workers compensation claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
</li><li>Communicates claim action/processing with claimant, client and appropriate medical contact.
</li><li>Ensures claim files are properly documented and claims coding is correct.
</li><li>May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
</li><li>Maintains professional client relationships.
</li></ul>ADDITIONAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Performs other duties as assigned.
</li><li>Supports the organization's quality program(s).
</li></ul>QUALIFICATION
Education &amp; Licensing
 
High school diploma or GED required. Licenses as required.
Experience
 
One (1) year of general office experience or equivalent combination of education and experience required. Claims industry experience preferred.
Skills &amp; Knowledge
<ul><li>Excellent oral and written communication skills
</li><li>PC literate, including Microsoft Office products
</li><li>Analytical and interpretive skills
</li><li>Strong organizational skills
</li><li>Good interpersonal skills
</li><li>Ability to work in a team environment
</li><li>Ability to meet or exceed Performance Competencies
</li></ul>WORK ENVIRONMENT
 
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
<h2 class="jobSectionHeader">If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</h2></div>

Claims Associate - Workers Compensation

Amerisure Insurance

<div>
 
 Amerisure creates exceptional value for its partners, policyholders, and employees.
 
 As a property and casualty insurance company, Amerisure&rsquo;s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best &ldquo;A&rdquo; (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property &amp; Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.
 
 
 
 Amerisure
 
 is hiring for a
 
 Claims Adjuster Associate
 
 to help support the claims department. This role will assist adjusters with all phases of the claim lifecycle. This role will specifically align to support two of our Workers&rsquo; Compensation teams. This is a hybrid role with 2 days being onsite. The ideal candidate will also possess the following skill set.
 
 
 
 Summary Statement
 
 
 
 The Claims Associate provides quality assistance to adjusters at all phases of the claim lifecycle to drive the claim to timely conclusion. Supports the success of the organization through interactions with agencies, policyholders, and employees. This individual will handle incoming calls and mail for the claims department and facilitate tasks and processes to aid the adjuster to process claims accurately and efficiently.
 
 
 
 Essential Tasks/Major Duties
 
 
 
 <ul>
 <li>
 Respond to inquiries from policyholders, claimants, injured workers, and other stakeholders regarding claim status, receipt of payment or bills, and other claim-related questions.
 </li>
 <li>
 Obtain and verify information by gathering missing or incomplete details from relevant parties, including policyholders, claimants, witnesses, and external vendors, to support accurate claim processing.
 </li>
 <li>
 Assist with claim documentation by preparing and submitting require state filings, closing documents, and other administrative support requests on behalf of adjusters.
 </li>
 <li>
 Draft and distribute correspondence to policyholders, claimants, injured workers, or agents in accordance with company standards and regulatory requirements.
 </li>
 <li>
 Maintain accurate claim records by entering data into the claims management system and ensuring all documentation is complete and up to date.
 </li>
 <li>
 Coordinate external vendors by engaging appraisers, attorneys, and contractors, to support the claims process.
 </li>
 <li>
 Process payments and invoices by reviewing and issuing payments in accordance with company policies and adjuster direction.
 
 
 
 </li>
 </ul>
 
 Knowledge, Skills &amp; Abilities
 
 
 
 <ul>
 <li>
 Associate's degree or equivalent combination of education and experience.
 </li>
 <li>
 1 year of experience in insurance, claims, or customer service is preferred.
 </li>
 <li>
 Ability to obtain appropriate state licensing as required.
 </li>
 <li>
 Proficiency in Microsoft Office Suite.
 </li>
 <li>
 Familiarity with claims management software preferred.
 </li>
 <li>
 Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
 </li>
 <li>
 Excellent verbal and written communication skills with the ability to interact with internal and external customers.
 </li>
 <li>
 Demonstrated ability to organize and prioritize work to ensure timely deadlines.
 </li>
 <li>
 Demonstrated ability to input data with a high accuracy rating, and strong attention to detail.
 
 
 
 </li>
 </ul>
 
 Just as we are committed to creating exceptional value for our Partners For Success&reg; agencies and policyholders, Amerisure also remains committed to being an employer of choice.
 
 We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the
 
 Best and Brightest&reg; Companies to Work For in the Nation
 
 and one of Business Insurance magazine&rsquo;s
 
 Best Places to Work in Insurance
 
 , we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.
 
 
 Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee&rsquo;s ability to perform their job duties may result in disciplinary action, up to and including termination.
</div>

Claims Adjuster Associate - WC

HUB International

<div>About SPG:
Specialty Program Group (SPG) is the wholesale &amp; MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies).
Job Description:
The Claims Service Associate Summer Intern is a critical position supporting claims advocacy teams and clients in all phases of claims service. This position directly affects customer satisfaction and positively impacts the client retention goals of the organization.
Essential Duties and Responsibilities:
Quickly identifies the requirements of the incoming claims task and executes steps to complete the task with accuracy, empathy and speed. Tasks include:<ul><li>
Touchpoint client communications for claims (i.e. new claims intake calls, answer non-coverage client inquiries, provide claim updates, claim follow up calls)</li><li>
Maintains data and documentation in EPIC (i.e. claim number, claim status, payment information)</li><li>
Provides key stakeholders with claim updates</li><li>
Escalates coverage related calls or issues to Claims Advocates</li></ul>
Work Experience Requirements:<ul><li>
0&ndash;1 years' work experience</li><li>
Experience with Insurance Claims organization or Insurance Brokerage preferred</li></ul>
Education Requirements:<ul><li>
High school diploma required</li></ul>
Licensing or Certification Requirements:<ul><li>
Property &amp; Casualty license preferred &ndash; for state specific training (licensing preferred within the first 6 months of employment)</li></ul>
Hours/Duration:<ul><li>
18 hours/week</li><li>
12 weeks total</li></ul>
Salary Transparency:
Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $20/hr and will be impacted by factors such as the successful candidate&rsquo;s skills, experience and working location, as well as the specific position&rsquo;s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.
#SPG
Department Account Management &amp; Service
Required Experience: Less than 1 year of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

Claims Service Associate - Summer Intern

National General Insurance

<div>National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers&rsquo; evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
We are seeking detail‑oriented professionals to join our team as PIP Claims Adjuster Associates, supporting our claims in the state of Florida. This role offers the opportunity to build technical expertise while contributing to a high‑performing, results‑driven claims organization.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome</li><li>Recognizes and identifies body parts of a vehicle and understanding of other potential property damage</li><li>Identifies customer needs and works to meet those needs using appropriate customer service skills</li><li>Determines subrogation or fraud potential and how to handle</li><li>Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department</li><li>Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority</li></ul><h3 class="jobSectionHeader">
#LI-LS2</h3> 
Skills
Case Management, Claims Administration, Claims Resolution, Claims Review, Collaboration, Communication, Insurance Claims Investigations, Medical Claims, Teamwork, Time Management 
Compensation
Base compensation offered for this role is:
Adjuster Cons I: $53,500.00 &ndash; $86,400.00
Adjuster Cons II: $56,000.00 - $93,250.00
Adjuster Sr. Cons. I: $68,500.00 - $117,700.00
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A&ndash; (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies &amp; Partners
Direct General Auto &amp; Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer &ndash; Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.</div>

Claims PIP Associate - National General

CompSource Mutual Insurance Company

<div>Are you passionate about teamwork, data management, and customer focus? Would you enjoy answering inbound calls and providing a high level of service to customers by researching their concerns? Let me introduce you to CompSource Mutual! CompSource has been proudly serving Oklahoma workers since 1933, providing workers&rsquo; comp protection and support in good times and bad. We are passionate about providing a great place to work and are consistently awarded as a &ldquo;best&rdquo; and &ldquo;top&rdquo; place to work in Oklahoma!
 What We&rsquo;re Offering
Full-time Customer Relations Associate position in Oklahoma City with a hybrid work schedule (3 days in office, 2 days remote). Pay range $17.87 - $19 per hour determined based on experience and internal salary equity. Candidates who complete Spanish certification will receive an increase in hourly pay. Our comprehensive benefits package includes:<ul><li>
Free employee medical, dental, vision, life, and disability insurance</li><li>
Company match 401(k) with immediate vesting</li><li>
Annual performance-based merit increases and incentive bonus</li><li>
Generous paid time off, wellness leave, holidays, and more</li><li>
Collaborative work environment with complimentary drinks and snacks</li></ul>
 The Role &amp; What You&rsquo;ll Do
As a Customer Relations Associate, you&rsquo;ll be part of the Claims team, serving as a primary point of contact for customers with questions about workers&rsquo; compensation claims. You&rsquo;ll answer inbound calls, gather and verify information to set up new claims, and work closely with internal partners to ensure issues are resolved accurately and efficiently while maintaining high service and productivity standards. Read more about the role from Taylor here. 
 Who We&rsquo;re Looking For
You&rsquo;re a reliable, customer-focused communicator who enjoys helping people, can stay positive under pressure, and is comfortable working in a fast-paced environment. You balance attention to detail with efficiency, take ownership of customer issues from start to finish, and are eager to learn our systems, processes, and tools so you can be a trusted resource for our customers and internal teams.<ul><li>
High school diploma or GED required; Associate&rsquo;s degree preferred</li><li>
At least 1 year of business office or customer service experience (contact center, administrative, or similar role); Insurance or workers&rsquo; compensation experience is preferred but not required</li><li>
Organized and detail-oriented, able to manage high call and work volume while following established processes</li><li>
Comfortable using Microsoft Office for communication and documentation</li><li>
Experience handling multiple support channels (phone, email, chat) and working with customer service or call center technology</li><li>
Bilingual in English and Spanish is highly preferred</li></ul></div>

Customer Relations Associate

Travelers

<div>Who Are We?
Taking care of our customers, our communities and each other. That&rsquo;s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$52,600.00 - $86,800.00
Target Openings
1
What Is the Opportunity?
This position services Insureds/Agents in and around Glenwood Springs, CO. The selected candidate must reside in or be willing to relocate at their own expense to the assigned territory. 
 
Travelers' Claim Organization is at the heart of our business by providing assurance to our customers during life's rainy days. As an Associate Claim Rep, Outside Property, you will receive comprehensive training in claim handling, customer service, and policy interpretation while working alongside experienced claim professionals. This position focuses on developing your skills and knowledge to successfully manage 1st party property claims.
 
 
This program is typically 9-12 months and upon successful completion of this program you will have the skills needed to handle claims independently and progress toward full claims handling responsibility.
 
 
This position is based remotely with work at residential and commercial locations with a combination of mobile work, work from your primary residence, or the nearest Travelers office.
 
 
As part of the hiring process, this position will require the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. 
 
As of the date of this posting, Travelers anticipates that this posting will remain open until 7/21/26.
What Will You Do?<ul><li>
Actively participate in structured training classes covering insurance policies, specific claim processes, systems, and procedures, including virtual, classroom, and on-the-job training.</li><li>
Review, investigate, and document 1st party property claims under close supervision.</li><li>
Gather information from policyholders, claimants, witnesses, and third-party providers.</li><li>
Learn to investigate and evaluate all relevant facts and information (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact). Determine and apply coverage for building damages per policy terms.</li><li>
Establish accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates.</li><li>
Provide timely and professional communication to customers, claimants, and internal stakeholders.</li><li>
Maintain accurate records of claim activity in claim management systems.</li><li>
Demonstrate openness to continuous learning, particularly in AI and digital transformation.</li><li>
Adapt to new technology implementations, system upgrades, and digital tool rollouts while maintaining productivity and service quality.</li><li>
In order to perform the essential functions of this role, acquisition and maintenance of Insurance License(s) and/or a UAS Remote Pilot Certification may be required to comply with federal, state, and Travelers requirements. Generally, required Insurance License(s) must be obtained within three months of starting the role, and ongoing continuing education requirements must be maintained as mandated.</li><li>
This position requires participation in our Catastrophe Response Program, which could include deployment to assist our customers in other states.</li><li>
This position requires the individual to access and inspect all areas of a dwelling or structure, which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position.</li><li>
Perform other duties as assigned.
</li></ul>What Will Our Ideal Candidate Have?<ul><li>
Previous internship or work experience in customer service or insurance.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Ability to manage multiple tasks and prioritize effectively.</li>
<li>Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.</li>
<li>Ability to exercise sound judgement and make effective decisions.</li>
<li>Strong verbal and written communication skills with the ability to convey information clearly and professionally.</li>
<li>Basic conflict resolution skills with willingness to learn advanced techniques for facilitating productive discussions and negotiations.</li></ul>
What is a Must Have?<ul><li>
High School Diploma or GED and one year of customer service experience OR Bachelor&rsquo;s Degree.</li>
<li>Valid driver's license.</li></ul>
What Is in It for You?<ul><li>
Health Insurance: Employees and their eligible family members &ndash; including spouses, domestic partners, and children &ndash; are eligible for coverage from the first day of employment.</li><li>
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.</li><li>
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.</li><li>
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.</li><li>
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.</li></ul>
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.</div>

Outside Property Claim Associate

Search 7405+ Claims associate jobs near you this May. New roles added regularly across leading industries. Apply today.