claims customer service

Blue Cross Blue Shield

<div><h1 class="jobSectionHeader">Summary
 
</h1>Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures.
<h1 class="jobSectionHeader"> 
Description 
 
</h1><div>Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. This role is located on-site at 17 Technology Circle, Columbia, SC 29203. OT is required.
</div><div><div><div><div><div><div><div><div><div>What You&rsquo;ll Do:
<ul><li>Ensure effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handle situations which may require adaptation of response or extensive research. Identify incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines.
</li><li>Examine and process claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines. Enter claims into the claim system after verification of correct coding of procedures and diagnosis codes. Ensure claims are processing according to established quality and production standards.
</li><li>Identify complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution. Identify and report potential fraud and abuse situations.
</li></ul>To Qualify For This Position, You'll Need The Following:
<ul><li>Required Education: High School Diploma or equivalent
</li><li>Required Work Experience: 2 years of customer service experience including 1-year claims or appeals processing OR Bachelor's Degree in lieu of work experience.
</li><li>Required Skills and Abilities: Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion.
</li></ul>Our Comprehensive Benefits Package Includes The Following:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
<ul><li>Subsidized health plans, dental and vision coverage
</li><li>401k retirement savings plan with company match
</li><li>Life Insurance
</li><li>Paid Time Off (PTO)
</li><li>On-site cafeterias and fitness centers in major locations
</li><li>Education Assistance
</li><li>Service Recognition
</li><li>National discounts to movies, theaters, zoos, theme parks and more
</li></ul>What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What To Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
</div></div></div></div></div></div></div></div></div>Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information .
Some states have required notifications. Here's more information .</div>

Claims Customer Service Advocate II

David's Bridal

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
 If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!
 
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David’s Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
 
Essential Job Functions: 
<ul>
<li>Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.</li>
<li>Use all systems to manage the customer flow to deliver five-star customer experience.</li>
<li>Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.</li>
<li>Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.</li>
<li>Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.</li>
<li>Promote all alterations services and personalization options.</li>
<li>Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.</li>
<li>Maintain high dress code standards as required by the Dress Code policy.</li>
<li>Greet and escort all alterations customers to and from alterations for appointments.</li>
<li>Press, steam, and spot clean all merchandise.</li>
<li>Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.</li>
<li>Build long-term relationships to meet and exceed customer satisfaction and loyalty.</li>
<li>Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.</li>
<li>Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.</li>
<li>Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.</li>
<li>Maintains a clean and well-organized alterations room.</li>
<li>Performs duties and tasks as assigned by store management.</li>
</ul>
Physical Demands: 
<ul>
<li>While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David’s Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.</li>
</ul>
Education & Credentials: 
<ul>
<li>High school diploma or equivalent degree</li>
<li>1-2 years prior retail experience in an apparel or specialty store environment.</li>
<li>Prior sewing experience is helpful.</li>
<li>Prior experience with computerized POS (Point of Sale) system</li>
</ul>
Now that we’ve popped the question, please say “I do”.
 
Part Time Benefits Include: 
<ul>
<li>Rewarding Environment and Competitive Pay</li>
<li>Team Bonus</li>
<li>Dayforce Wallet – Get Paid Early!</li>
<li>Referral Incentive Program</li>
<li>Generous Dream Maker Discount After First Pay Period</li>
<li>Vision Care</li>
<li>Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury</li>
<li>401K Program</li>
<li>Discount for Identity Theft Protection</li>
<li>Discounts for Home and Auto Insurance</li>
<li>Discounts for Mobile</li>
<li>Legal Benefits (MetLife Hyatt Legal Plans)</li>
<li>Pet Insurance</li>
</ul>
Love wins when love is for Everyone!
 Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
 David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.
 Policy: Candidate Use of AI in Live Interviews
 We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.
 
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.
 The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

Alterations Customer Service Representative

Plymouth Rock Assurance

<div>The Auto Property Damage Claims Representative is responsible for managing Auto Property Damage claims within our &ldquo;Auto PD Claim Unit.&rdquo; This role demands a high level of customer service, patience, and professionalism while working in a fast-paced environment with significant phone interaction. Strong customer service, organizational, verbal, and written communication skills are essential. The ability to navigate adversarial situations with professionalism is critical. Comparative negligence claim handling experience is needed for this role. 

RESPONSIBILITIES
<ul>
<li>Policy Analysis:</li>
<li><ul><li>Investigate and interpret policy provisions, endorsements, and conditions to determine coverage for automobile property claims.</li>
<li>Identify and investigate contested coverage claims that may require a roundtable discussion.</li>
</ul></li><li>Claim Investigation:</li>
<li><ul><li>Investigate auto accidents to assess liability by interviewing first- and third-party claimants, witnesses, investigating officers, and other relevant parties.</li>
<li>Secure and analyze pertinent records, documentation, and loss scene information to determine proximate cause, negligence, and damages.</li>
</ul></li><li>Claims Management:</li>
<li><ul><li>Evaluate and adjust reserves as necessary.</li>
<li>Prepare dispatch instructions for field personnel to inspect vehicles.</li>
<li>Negotiate and settle claims within individual authority limits and seek supervisor approval for claims exceeding authority or requiring additional guidance.</li>
<li>Maintain effective follow-up systems on pending files, advising insureds, claimants, and brokers on claim status.</li>
<li>Act as an intermediary between the company, preferred vendors, and customers to resolve disputes.</li>
<li>Ensure adherence to privacy guidelines, laws, and regulations in claims handling.</li>
<li>Backup to Commercial Claims handling.</li>
</ul></li><li>Subrogation and Legal Handling:</li>
<li><ul><li>Investigate and initiate subrogation processes when applicable.</li>
<li>Handle and respond to special civil part lawsuits or intercompany arbitrations related to auto property damage claims.</li>
</ul></li><li>Administrative Duties:</li>
<li><ul><li>Manage a customer-focused phone environment by answering calls, returning voicemails, and responding to emails and text correspondence promptly.</li>
<li>Process incoming and outgoing mail timely and in accordance with state guidelines.</li>
<li>Complete other duties as assigned.</li>
</ul></li>
</ul>QUALIFICATIONS
<ul>
<li>Bachelor's degree required.</li>
</ul><ul><li>A minimum of 2 year of related PD claim experience is required.</li>
<li>Licensed in CT, NH, RI and other foreign states is preferred.</li>
<li>Proficiency in personal computer skills, including Microsoft Office Suite.</li>
<li>Ability to prioritize and manage multiple tasks effectively.</li>
<li>Excellent communication, organizational, and customer service skills.</li>
</ul>
SALARY RANGE

The pay range for this position is $50,000 to $65,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. 
 
PERKS &amp; BENEFITS
<ul>
<li>4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays</li>
</ul><ul><li>Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)</li>
<li>Annual 401(k) Employer Contribution</li>
<li>Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
</li><li>Robust health and wellness program and fitness reimbursements</li>
<li>Various Paid Family leave options including Paid Parental Leave</li>
<li>Tuition Reimbursement
</li></ul>ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of &ldquo;A-/Excellent&rdquo;. 
#LI-DNI</div>

Claims Representative, Auto Property Damage

TEEMA Group

<div>Claims Examiner III &ndash; Workers&rsquo; Compensation
Role Summary
The Claims Examiner III is responsible for independently managing the full lifecycle of Workers&rsquo; Compensation indemnity claims, from initial reporting through final resolution. Operating with minimal supervision, this role requires strong analytical judgment, regulatory knowledge, and a commitment to delivering timely, accurate, and compliant claim outcomes.
This position plays a critical role in supporting employers and injured employees by ensuring claims are handled with professionalism, urgency, and integrity. The ideal candidate is organized, service-oriented, and confident in navigating complex claim scenarios within established authority levels and statutory guidelines.
This is an excellent opportunity for an experienced claims professional seeking autonomy, responsibility, and meaningful impact in a structured and collaborative office environment.
Duties &amp; Responsibilities<ul><li>
Manage loss-time Workers&rsquo; Compensation claims within Texas jurisdiction from inception through closure</li><li>
Investigate, evaluate, and determine compensability in accordance with statutory regulations and internal guidelines</li><li>
Administer and issue benefit payments accurately and within required timelines</li><li>
Ensure compliance with all applicable state laws, regulatory standards, and client-specific handling instructions</li><li>
Prepare detailed, formal captioned reports that meet client documentation requirements</li><li>
Communicate effectively and professionally with clients, claimants, employers, attorneys, and internal stakeholders</li><li>
Provide exceptional customer service while assisting employers and injured employees in understanding the Workers&rsquo; Compensation process</li><li>
Maintain organized, accurate claim files and documentation</li><li>
Demonstrate strong time management and sense of urgency in claim handling</li><li>
Collaborate with management and fellow claims professionals to ensure consistent, high-quality outcomes</li><li>
Consistently maintain on-site office attendance in a timely manner to support team operations and client engagement</li><li>
other duties as assigned</li></ul>
Required Qualifications<ul><li>
High School Diploma or GED required</li><li>
Minimum five (5) years of related Workers&rsquo; Compensation claims handling experience, or equivalent combination of education and experience</li><li>
Current Texas Workers&rsquo; Compensation Adjuster License</li><li>
Strong knowledge of Texas Workers&rsquo; Compensation statutes and indemnity claim handling</li><li>
Ability to manage claims independently with minimal supervision</li><li>
Excellent written and verbal communication skills</li><li>
Strong organizational skills and attention to detail</li><li>
Professional demeanor with a positive, team-oriented attitude</li><li>
Ability to interact effectively with clients, claimants, and internal teams</li></ul>
Desired Qualifications<ul><li>
Bachelor&rsquo;s degree in Business, Risk Management, Insurance, or related field (preferred)</li><li>
Experience handling complex or high-exposure indemnity claims</li><li>
Demonstrated ability to prepare formal client-ready reports</li><li>
Proven track record of delivering high-quality customer service</li><li>
Strong problem-solving and decision-making skills</li></ul>
About the Organization
This organization is a professional risk management and claims administration firm committed to delivering responsive, compliant, and high-quality claims services. The culture emphasizes accountability, collaboration, and client satisfaction while empowering employees with the autonomy and support needed to succeed.
Location &amp; Work Type
On-site position in an office environment.
Full-time, exempt role. Regular in-office attendance is required due to the collaborative and client-facing nature of the position.
#Workwolf</div>

Claims Examiner III

<div>
 
 Make your mark in Claims
 
 
 
 Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
 
 
 
 How You Will Create An Impact
 
 
 
 As a Liability Claims Adjuster you will handle a portfolio of lower-complexity Liability claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure, while communicating developments and outcomes as necessary to all key internal and external stakeholders. Provide a high standard of customer service and adherence to legal and regulatory requirements.
 
 
 
 <ul>
 <li>
 Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service
 </li>
 <li>
 Working with the Team Manager to ensure effective vendor and litigation management on Complex claims within a personal allocation
 </li>
 <li>
 Internal stakeholder communication where required
 </li>
 <li>
 Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
 </li>
 <li>
 Contribute to maintenance of best practice procedures for Line of Business (LoB) Complex claims, consistent with global best practice
 </li>
 <li>
 Demonstrate a basic standard of technical claims competence for handling moderate to lower complexity complex claims
 </li>
 <li>
 Handle complex claims allocated within agreed level of authority limit
 </li>
 <li>
 Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense
 </li>
 <li>
 Effective communication of key Complex claims and LoB portfolio messages to internal Stakeholders
 </li>
 <li>
 Financial control through consistent reserve and other financial transaction discipline
 </li>
 <li>
 Accurate and consistent policy interpretation
 
 
 </li>
 </ul>
 
 What You Will Need To Succeed
 
 
 
 
 <ul>
 <li>
 Basic specialist knowledge in LoB technical claims topics
 </li>
 <li>
 Policy language skills enabling accurate and consistent policy wording interpretation
 </li>
 <li>
 A basic knowledge of legal / regulatory and litigation / procedural requirements for their line of business
 </li>
 <li>
 Experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement
 </li>
 <li>
 Good communication skills, both written &amp; verbal
 </li>
 <li>
 Time management &ndash; ability to manage &amp; prioritize workload and diary management
 </li>
 <li>
 Ability to contribute effectively within a team environment
 </li>
 <li>
 Ability to work with claims stakeholders to effectively direct claims strategy
 
 
 </li>
 </ul>
 Ready to make a bigger impact? We look forward to reviewing your application.
 
 
 Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we&rsquo;re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits
 
 
 #insurancecareers #insurancejobs #claimsadjuster #claimsexaminer #tortlaw #paralegalcareers
 
 
 
 Enjoy Benefits That Take Care Of What Matters
 
 
 
 At AIG, our people are our greatest asset. We know how important it is to protect and invest in what&rsquo;s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security&mdash;as well as your professional development&mdash;to bring peace of mind to you and your family.
 
 
 
 Reimagining insurance to make a bigger difference to the world
 
 
 
 American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world&rsquo;s most far-reaching property casualty networks. It is an exciting time to join us &mdash; across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
 
 
 
 Welcome to a culture of belonging
 
 
 
 We&rsquo;re committed to creating a culture that truly respects and celebrates each other&rsquo;s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG&rsquo;s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
 
 
 
 AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
 
 
 
 AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
 
 
 
 Functional Area
 
 
 
 CL - Claims
 
 
 AIG Claims, Inc.
 
 
</div>

Liability Claims Adjuster

Great West Casualty Company

<div>We are hiring a Liability Claims Adjuster to work in a hybrid capacity from our Bloomington, IN office with 3 days in office and 2 days remote.
Are you a confident decision-maker looking to take the next steps in your career? Do you have experience working with bodily injury or commercial auto liability claims? Join Great West Casualty Company, a stable industry leader, as a Liability Claims Adjuster!

This position offers the opportunity for an ideal work-life balance and exposure to the commercial side of the industry. We foster a collaborative work environment, empower you to make decisions, and give you the autonomy to settle your claims.

Location: Bloomington, IN (robust relocation package offered)

In this position, you will:

<ul><li>Manage an inventory of claim files while providing exceptional customer service.</li><li>Utilize your negotiation skills to strategically move claims toward resolution.</li><li>Understand medical aspects of claims management.</li><li>Retain and direct defense counsel.</li></ul>

Qualifications:

<ul><li>Experience handling commercial or auto liability bodily injury claims.</li><li>Demonstrated success in exercising independent decision-making, problem-solving, and negotiation competency.</li><li>Above-average teamwork, communication, and customer service skills.</li><li>Ability to work in a fast-paced environment with varying claim volume.</li></ul>

Your Future Starts Here: Benefits That Support Your Lifestyle
<ul>
<li>Competitive Compensation
</li><li>Generous paid time off and paid company holiday schedule</li>
<li>Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA</li>
<li>Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs</li>
<li>Community volunteer opportunities</li>
<li>Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle</li>
<li>Scholarships for dependents and tuition reimbursement to further your education</li>
<li>Company paid continuing education and monetary awards for professional development</li>
<li>Opportunities for a hybrid work schedule (three days in the office, two days remote)</li>
</ul>
Who we are:

For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.

To learn more about Great West and our office locations, please visit our website www.gwccnet.com.

Great People.

Great Careers.

Great West Casualty Company.

Great West Casualty Company is an Equal Opportunity Employer.</div>

Automobile Club of Missouri

Job Summary
 
This entry-level position supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, and claims resolution and negotiation strategies of lower complexity claims in compliance with established company technical and customer service best practices. Under moderate supervision, works within specific limits and authority to resolve claims with well-defined procedures.
 
Job Duties
 
Communicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements.
 
Conduct investigations to determine liability and damages and differentiate between allegations and facts. Identify and obtain statements from insureds, claimants, and witnesses.
 
Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets. Demonstrate proficiency with estimate review, material damage, liability, analysis of claims, claims technology, and tool usage.
 
Coordinate with internal and external departments as required.
 
Respond quickly to customer needs and inquiries.
 
Overtime and holiday hours may be required.
 
Qualifications
 
Bachelors Equivalent combination of education and experience Preferred
 
No prior claims experience.
 
Knowledge of Microsoft Office suite and general computer software.
 
Organization and planning recognition skills required.
 
Oral and written communication skills required.
 
Interpersonal skills required.
 
Property and Casualty Insurance License, valid in selling state - Issued by State
 
May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days
 
The starting pay range for this position is $25.48 – $28.03 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.
 
Remarkable benefits: 
<ul>
<li>Health coverage for medical, dental, vision</li>
<li>401(K) saving plans with company match AND Pension</li>
<li>Tuition assistance</li>
<li>Floating holidays and PTO for community volunteer programs</li>
<li>Paid parental leave</li>
<li>Wellness programs</li>
<li>Employee discounts (membership, insurance,</li>
</ul>
travel, entertainment, services and more!)
 
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
 
“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
 
AAA is an Equal Opportunity Employer
 
Our organization participates in E-Verify
 
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

Claims Auto Adjuster

Search 10000+ Claims customer service jobs near you this June. New roles added regularly across leading industries. Apply today.

10000 claims customer service jobs Near Me

Claims Customer Service Advocate II

Alterations Customer Service Representative

Claims Representative, Auto Property Damage

Claims Examiner III

Liability Claims Adjuster

Liability Claims Adjuster

Claims Auto Adjuster