claims customer service representative

1199 New England Health Care Employees Welfare and Pension Funds

summay Primary Responsibility is to serve 1199 New England Health Care Employees Welfare Fund members with compassion, understanding, and patience. The individual in this role must accurately document and update membership and claims system to reflect the telephonic and/or mail inquiries as appropriate. As the primary point of contact, this role serves as the face of our Fund Office that shapes the members&rsquo; perception through exceptional and personalized service.Duties<ul><li>Handle inbound and outbound calls in a timely manner, follow scripts where applicable and provide solutions to members and follow up to resolve any issues and/or complaints.</li><li>Mail Claim &amp; Membership documents requested by members in support of membership and claims management requirements (e.g., Accident Questionnaires, COB forms, enrollments, STD forms).</li><li>Review and identify issues related to claim denials and any gap in eligibility including associated documentation received to determine the next course of action to resolve the issues. If necessary, triage the issue to the senior claims specialist to adjust, as necessary.</li><li>Submitting adjustment request to Health Carrier for denied claims or delegating FIA adjustment request to Sr. Claims Reps</li><li>Process all documentation received by the fund and accurately document the system.</li><li>Assist Claims with documentation and correspondence and keep track of request and receipt of documents</li><li>Assist provider inquiries for copies of Explanation of Benefits (EOBs)</li><li>Handle projects assigned by manager</li><li>Function as a back when assigned by the manager for receptionist duties and other specific projects</li></ul>To be successful in this role the individual must have empathy, compassion and be adapable to members when they are stuggling to find answers to their issues. Required<ul><li>Minimum High School Diploma</li><li>One year customer service experience preferable</li><li>Working knowledge of health care preferably in claims operations</li><li>Working knowledge of Microsoft suite of products (word, excel)</li><li>Great Team Player</li><li>Excellent communication skills</li><li>Excellent attitude</li></ul>Preferred:<ul><li>One year customer service experience</li><li>Working knowledge of health care, claims operations</li></ul>Pay: From $22.78 per hourBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Prescription drug insurance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Membership and Claims Customer Service Representative

National Truck Protection / Premium 2000

Claims Service Representative:The Claims Service Representative (CSR) is an entry-level claims position which reports to the Claims Team Manager. The CSR is responsible for leading phone and email communications with customers, creating claim records within the claims handling system, assigning claims to other claims team members, and handling low complexity claims arising from medium and heavy-duty commercial vehicle breakdowns submitted under commercial vehicle warranties.Requirements:&middot; At least 1 year of experience handling commercial vehicle claims for a property and casualty insurance company, or warranty company, or; 1-2 years of experience working in a customer call center environment, or other customer service related job.&middot; A strong desire to meet customer needs and deliver exceptional customer experiences, and an ability to actively listen and calmly resolve customer concerns or complaints&middot; Excellent verbal and written communication skills&middot; Ability to work well with others, and support the mutual success of a team&middot; Fluency in Spanish or French is preferred&middot; Secondary education (Associates degree or higher, or trade/technical school) desirableCore Responsibilities:&middot; Handling claims from first report to payment, including contacting customer to explain claims process and update them on claims status, reviewing repair facility diagnostic reports and repair estimates and evaluating the validity of recommended repairs and submitting approvals for repairs&middot; Completing work according to established claim handling guidelines, and delivering excellent customer service to customers, including resolving customer complaints&middot; Other responsibilities as required by the businessWork Schedule: &middot; Hours: Monday&ndash;Friday, 11:30 a.m.&ndash;8:00 p.m. (Eligible for an additional quarterly shift bonus.)&middot; Schedule may vary based on operational needs. (Saturday and holiday shifts may be required and include additional pay or a compensatory day.)In-Office Position/Location: &middot; 7990 North Point Blvd. Suite 108, Winston Salem, North Carolina 27106. (flexible Friday work from home opportunity)Benefits:&middot; Salary, Bonus Profit Sharing Program: Competitive salary with potential yearly bonuses and profit sharing opportunities.&middot; Medical, Dental, Vision, and Prescription Drug: No waiting period for coverage.&middot; Additional Employee Benefits: Includes Life Insurance, Short and Long-Term Disability Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Spending Accounts.&middot; 401(k) Savings Plan: 3% company contribution.&middot; Paid Time Off: Incurred up to 160 hours/4 weeks per year, and additional time given based upon tenure.&middot; Holiday Time: Paid holidays plus one flexible holiday.&middot; Quarterly Shift Differential Bonus: Applicable based on alternative shift work schedule 11:30am to 8:00pm.&middot; Tuition Assistance: Educational Reimbursement and Professional Development Assistance Programs.&middot; Associate Assistance Program: Free support available to employees and their household members.&middot; Associate Referral Program: We value our associates recommendations!Pay: $44,000.00 - $48,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Prescription drug insurance</li><li>Professional development assistance</li><li>Referral program</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Claims Service Representative

Penn National Insurance

<div>The Claims Service Representative provides essential administrative and customer service support to the Claims Division, ensuring accurate claim setup, efficient communication, and adherence to established processing guidelines. This role handles high-volume calls, enters and verifies claim information, assists team members during peak workloads, and supports adjusters and leadership with various clerical tasks. Strong attention to detail, multitasking ability, and professionalism are key to success in this fast-paced, team-oriented environment.
Position Competencies
<ul><li>Attention to Details
</li><li>Quality Orientation
</li><li>Planning &amp; Organizing
</li><li>Positive Approach
</li><li>Applied Learning
</li></ul>Essential Duties and Responsibilities
<ul><li>Adheres to the work group&rsquo;s expectations and guidelines; fulfills team or work group responsibilities; demonstrates personal commitment to group goals.
</li><li>As directed by leadership, this position will be responsible for training team members on current processes.
</li><li>Enters data into the claims processing systems as instructed by the Team Leaders, Claims Managers, or adjusters while adhering to quality and productivity guidelines established by the claims division.
</li><li>Inputs the proper coverage(s) and classification(s) when setting up new claims.
</li><li>Answers Claims switchboard calls (approximately 100 calls per day), providing callers with basic information and transferring calls to proper adjusters.
</li><li>Performs duties outside of the claims systems, such as filing, distribution of mail, and other various tasks, in support of the claims division.
</li><li>During periods of high claim volume, provides prompt and professional customer service to agents, policyholders, and internal customers with regard to new claim notification, inquiries, and requests received via telephone, fax, email or internet.
</li><li>Researches policy/or policy procedures and other systems to resolve claims processing issues.
</li></ul>Additional Responsibilities
<ul><li>Communicates with internal and external customers by phone, fax and e-mail in a professional and courteous manner.
</li><li>Puts new knowledge, understanding, or skill to practical use on the job; furthers learning through practice and ongoing feedback.
</li><li>Readily absorbs and comprehends new information and develops skills from formal and informal learning experiences.
</li><li>Performs other duties as may be assigned by the employee&rsquo;s reporting manager noted above.
</li></ul>Special Relationships
<ul><li>Direct contact with the Claims Service Office Managers, Team Leaders, and adjusters
</li><li>Direct contact with various levels of Home Office Claims personnel
</li><li>Direct contact with various levels of Underwriting personnel
</li></ul>Qualifications
Education/Credentials
<ul><li>High School diploma, or equivalent
</li></ul>Experience
<ul><li>Prior customer service experience preferred
</li><li>Prior experience working effectively in a team-oriented environment preferred
</li></ul>Technical/ Professional Knowledge
<ul><li>Good interpersonal skills, with the ability to interact in a professional and tactful manner
</li><li>Good communication skills &ndash; both verbal and written
</li><li>Good Personal Computer skills, with an emphasis on Microsoft Office Suite
</li><li>Strong keyboard, data entry and typing skills required, along with the ability to perform various clerical duties
</li><li>Ability to perform standard business mathematics
</li><li>Must be able to multi-task and perform job responsibilities with the interruption of phone calls
</li><li>Must be able to work as a team member in a fast-paced environment
</li><li>Must be adaptable and able to quickly adapt to schedule changes
</li></ul>Job Requirements (as required y ADA - Americans with Disabilities Act)
<ul><li>This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
</li><li>Must be able to see and effectively use a computer monitor.
</li><li>Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
</li><li>Must be able to access and enter information accurately using automated systems.
</li><li>Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
</li><li>Must be able to present information to individuals and groups.
</li><li>Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
</li><li>Must be able to maintain acceptable attendance and adhere to scheduled work hours.
</li><li>Must have a valid driver&rsquo;s license and be able to operate a motor vehicle.
</li><li>Must be able to travel, with overnight stays required.</li></ul></div>
 <div>Why Choose Penn National Insurance?
At Penn National Insurance, we&rsquo;re on a mission to help people feel secure and make life better when bad things happen . For over 106 years , we&rsquo;ve been a trusted partner to individuals, families and businesses because we are a mutual insurance company where service and support for our policyholders are at the heart of everything we do.
We&rsquo;re not just a company&mdash;we&rsquo;re a community united by our core mission to &ldquo;Make Life Better.&rdquo; Here, you&rsquo;ll find a place where your professional growth, success and personal well-being are our top priorities.
Your Career Journey: Empowering Your Growth
Your career should be more than just a job&mdash;it should empower you to feel secure, supported and inspired. At Penn National Insurance, we invest in your growth and celebrate your contributions with a comprehensive and competitive total rewards package. We&rsquo;re committed to supporting your journey and helping you thrive at every stage of your career. Key highlights include:
<ul><li>Benefits and Compensation : Generous 401(k) match, graded profit sharing, incentive compensation, and a wide range of benefits to support your financial health, physical well-being and career development.
</li><li>Flexibility : We offer remote and hybrid work options, flexible scheduling and a &ldquo;dress-for-your-day&rdquo; culture.
</li><li>Recognition : We celebrate your achievements, big and small, through employee recognition programs designed to honor your contributions.
</li></ul>Your Employer of Choice: A Legacy of Trust and Strength
Joining Penn National Insurance means becoming part of a company with over a century of experience , built on trust, innovation and strong relationships. From our beginnings as a mutual insurance company founded by farmers to our 100th anniversary in 2019, we've stayed true to our relationship-driven model, focusing on direct service and meaningful support.
Your Community: Making an Impact Together
Making life better isn&rsquo;t just our mission&mdash;it&rsquo;s a value that guides everything we do. Our employees are at the heart of this mission, giving back through community engagement and charitable efforts. We proudly support our community through financial support and employee volunteering opportunities including our annual United Way campaign, where employee contributions and company matches make a significant impact each year.
Your Future: Building a Rewarding Career Path
We&rsquo;re not just offering a job; we&rsquo;re providing a fulfilling and rewarding career. We support your growth with a range of resources designed to help you build your skills and achieve your goals, including:
<ul><li>Continuing Education Support : Access to programs that help you enhance your knowledge, skills and educational goals along with 100% tuition reimbursement for academic studies.
</li><li>Professional Development Opportunities : Tailored designation programs to help you advance in your career such as CPCU, AINS, CPA, CISSP, and more.
</li><li>Long-Term Career Focus : With an average employee tenure of 14 years and many team members serving for over 40 years, we take pride in fostering a work environment that values long-term growth and development.
</li></ul>When you join us, you&rsquo;re not just starting a job&mdash;you&rsquo;re becoming part of a team that values your growth and invests in your future. Our commitment to long-term retention and employee development ensures that you will be part of a tradition and legacy of excellence that spans decades.
<div>Only candidates from the following states will be considered for opportunities with Penn National Insurance: Alabama, Delaware, Iowa, Maryland, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin. 
</div><div></div> 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, creed, affectional and sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law . Consistent with the Americans with Disabilities Act (ADA) and EEOC guidance, it is the policy of Pennsylvania National Insurance to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to a HR Business Partner via telephone at 800-368-4764, or through email .</div>

Jacob Heating & A/C

<div>Dispatcher/Customer Service Representative
For over 100 years, Jacob HeatingAir Conditioning has been a trusted name in the West Volusia community. Since 1921, we've built our reputation on honesty, reliability, and exceptional customer care - values first established by our founder, Rudolph Jacob, and still at the heart of everything we do today.
Our team of dedicated professionals takes pride in delivering top-quality service and craftsmanship, backed by integrity and respect for every customer. At Jacob HeatingAir Conditioning, we don't just fix systems - we build relationships, uphold a legacy, and put our name behind every job with confidence and care. We pride ourselves in being a company where tradition meets excellence and your work truly makes an impact in the community.
Our administrative team is growing, and we're looking for a dynamic Customer Service Rep to join our office! We take pride in delivering exceptional service to our local community that we have loyally served for over 100 years.
Why Choose Jacob Heating and Air Conditioning?<ul><li>
Unmatched company culture</li><li>
Industry-leading pay rates</li><li>
Emotional support dogs onsite!</li><li>
Paid time off</li><li>
Paid Holidays</li><li>
401(k) with Company Match</li><li>
HealthDental Insurance</li><li>
Company-paid life insurance</li><li>
Growth and advancement opportunities</li></ul>
Pay Scale: $18-22/hr depending on experience
Work Hours: 8:00 am to 5:00 pm, Monday through Friday, some overtime as needed
Primary Job Function: A customer service representative supports our Service department by managing inbound communications (phone, text, and email) to schedule service appointments.
Required Qualifications:<ul><li>
Demonstrated excellence in customer service and client relationship management</li><li>
Strong communication skills, both verbal and written, with a professional demeanor</li><li>
Highly organized with the ability to prioritize tasks and work independently</li><li>
Proficient in Microsoft Office Suite (Word, Excel, and Outlook)</li><li>
Proven ability to multi-task while maintaining strong attention to detail</li><li>
Thrives in a fast-paced, team-oriented environment</li><li>
Collaborative mindset with a focus on supporting team and departmental goals</li><li>
Prior experience with ServiceTitan or other home services CRM strongly preferred</li></ul></div>

Dispatcher/ Customer Service Representative

Compi Distributors, a Division of Richelieu America Ltd.

Customer Service Representative (Arnold, MO)Compi Distributors, a division of Richelieu America LTD is a full-service Wholesale Building Material Distributor serving the Cabinetry, Countertop, Construction and Millwork Industry.We are currently seeking an individual to serve in a Full-Time Customer Service Representative in Arnold, Missouri.Responsibilities:<ul><li>Take customer calls, 60 &ndash; 75 calls/day per CSR, and provide accurate, satisfactory answers to their queries and troubleshooting questions</li><li>Process incoming orders that arrive via phone, email, and through our web portal</li><li>Proficient use of our Agility-ERP system; order entry, stock look-ups, shipping ETA&rsquo;s, etc. (Training provided)</li><li>Build and maintain product knowledge from all suppliers so that you can effectively explain the features, benefits, and options to both internal and external customers. Can involve both on-site as well as remote training</li><li>De-escalate situations involving dissatisfied customers, offering patient assistance and support</li><li>Call customers to inform them about the company&rsquo;s new products, services and policies</li><li>Guide callers through troubleshooting, navigating the company site or using the products or services</li><li>Review customer accounts, providing updates and information about billing, shipping, warranties and other account items</li><li>Collaborate with other call center professionals to improve customer service</li><li>Ability to multi-task and manage priorities, while responding to all e-mails, phone calls, and other forms of communications in a professional and timely manner</li></ul>Qualifications:<ul><li>Demonstrate passion for customer service by remaining positive in a fast-paced work environment</li><li>Strong communication, both verbal and written</li><li>Great active listening skills</li><li>Exceptional interpersonal and rapport building skills</li><li>A patient and empathetic attitude</li><li>Strong time management and organization skills</li><li>Adaptability and flexibility</li><li>Comfortable working in fast-paced environments</li><li>Troubleshooting skills</li><li>Proficiency in computer skills, including Microsoft Office applications (Outlook, Word)</li><li>Phone skills, including familiarity with complex or multi-line phone systems</li><li>In-depth knowledge of building industry products, preferred</li></ul>Additional Details:<ul><li>Monday &ndash; Friday, expected work week 40 hours, non-exempt status</li><li>8:15am &ndash; 5:00pm or 7:00am-3:45pm</li><li>Competitive market-based hourly pay rate</li><li>Group insurance program (medical, dental, vision, life, disability, etc.</li><li>Employee Stock Purchase Plan with employer matching</li><li>401(K) with employer matching</li><li>Paid vacation and holidays</li></ul>This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required.Compi Distributors, a division of Richelieu America LTD reserves the right to add to, remove or modify this job description at any time. This includes the right to assign or reassign duties and responsibilities as needed.Compi Distributors, a division of Richelieu America LTD also reserves the right to release or delete this position at any time.Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Customer service: 1 year (Required)</li></ul>Work Location: In person

STL Customer Service Representative

Zurich Insurance

<div><div>Job Description:</div><div></div><div> 
Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich&rsquo;s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.</div><div> 
</div><div>We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated Claims Call Center team in early May 2026. If you are passionate about customer service and want to help people, we want to talk to you. This role offers an in depth, 6-week training that covers everything you&rsquo;ll need to get started.</div><div></div><div> 
***All candidates hired must live in the United States. The preferred time zones are CST, PST, and MST.***</div><div> 
</div><div>Your Day to Day Responsibilities:
</div><ul><li>Process clients&rsquo; first notice of loss claim reports received through Zurich&rsquo;s phone &amp; non-phone reporting options in a timely and accurate manner.
</li><li>Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers.
</li><li>Liaise with internal and external clients to exchange information, clarify facts, and resolve queries and/or problems efficiently.
</li><li>Provide feedback and recommendations to the team to improve the quality of customer care.
</li><li>Follow procedures to ensure adherence to the company&rsquo;s risk and compliance policies.</li></ul><div> 
</div><div>Highlights:
</div><ul><li>8-hour shift between the operating hours of 7:00 AM to 7:00 PM M-F (Central Standard Time)
</li><li>The position is fully remote, including training</li><li>
Annual Merit Increase &amp; Bonus Opportunity
</li><li>Opportunity Potential for Overtime Pay
</li><li>Amazing PTO
</li><li>401K Match
</li><li>Career mobility
</li><li>Medical, Vision &amp; Dental</li></ul><div> 
</div><div>Basic Qualifications:
</div><ul><li>High School Diploma or Equivalent
</li><li>+6 months Customer Service experience
</li><li>Data entry experience</li></ul><div> 
</div><div>Work from home office requirements:
</div><ul><li>Designated workspace free from noise and other distractions
</li><li>Minimum internet connection via stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down</li></ul><div> 
</div><div>Preferred Qualifications:
</div><ul><li>6 months call center experience
</li><li>Strong data entry skills and the ability to type 32 WPM or more
</li><li>Demonstrated proficiency in Windows based operating systems and Microsoft office
</li><li>Ability to navigate multiple computer screens and browsers quickly and accurately
</li><li>Strong comprehension skills, professional demeanor
</li><li>Solid oral &amp; written communication skills
</li><li>Demonstrated strong attention to detail and solid problem-solving skills
</li><li>Insurance knowledge preferred</li></ul> 
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply&mdash;your unique background matters to us.<div> 
The pay range shown is a national average and may vary by location. The proposed Hourly rate range for this position is $17.79-$21.64, with short-term incentive bonus eligibility set at 5%.</div> 
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.] 
Why Zurich?
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment&mdash;so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500&reg;. 
Join us for a brighter future&mdash;for yourself and our customers. 
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. 
Zurich complies with 18 U.S. Code &sect; 1033. 
Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. 
Location(s): AM - Illinois Virtual Office 
Remote Working: Yes 
Schedule: Full Time 
Employment Sponsorship Offered: No
 
 
Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE</div>

Claims Call Centre Representative

Mediterranean Shipping Company

<div>Export Customer Service Representative 
MSC USA - Charleston 
Looking for a career opportunity but have no experience? 
 
At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!
Job Summary/ Key Responsibilities: 
JOB SUMMARY
The Export Customer Service Representative manages data for international shipments and provides support for the transportation process. Works with clients, freight forwarders and NVOCC (Non-Vessel Operating Common Carrier). Helps in executing all the steps required to process the reservation of an export shipment.
KEY RESPONSIBILITIES AND DUTIES<ul><li>
Prepares the bookings in MSC internal system based on client&rsquo;s requests and needs and updates the information in the MSC system accordingly.</li><li>
Assumes documentary and customer service responsibilities for all assigned shipments.</li><li>
Acts as an intermediary between clients and other MSC&rsquo;s departments.</li><li>
Keeps record and maintains the performance of MSC&rsquo;s fleet for the scope&rsquo;s main services.</li><li>
Ensures a monitoring process of the bookings in order that client&rsquo;s requests are matched.</li><li>
Establishes and maintains a positive relationship with clients.</li><li>
Assists clients in troubleshooting and problem solving regarding the bookings assigned.</li><li>
Keeps a good level of communication with clients and other parties matching the guidelines of the company.</li><li>
Escalates unique or complex issues to the appropriate supervisor for immediate resolution.</li><li>
Performs other duties, as assigned.</li></ul>
REQUIRED SKILLS AND ABILITIES
<ul><li>Associate&rsquo;s degree or equivalent experience</li><li>
English: advanced</li><li>
Strong attention to details and critical thinking skills</li><li>
Organized, efficient, and able to manage time effectively</li><li>
Strong customer service mindset, focused, and responsive</li><li>
Ability to work under tight deadlines</li><li>
Great team player</li><li>
Knowledge of MS Excel with the ability to learn new software</li></ul>
PREFERRED SKILLS, EXPERIENCE, EDUCATION
<ul><li>Bachelor&rsquo;s degree or equivalent experience</li><li>
Prior experience in supply chain, transportation, shipping, logistics, freight forwarding, customer service, call center, administrative or clerical jobs</li></ul>
PHYSICAL DEMANDS
<ul><li>Prolonged periods sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at a time</li></ul>
WORK AUTHORIZATION
<ul><li>Authorization to work in the U.S</li></ul> 
This role requires working on-site in the office for five days a week, from Monday to Friday &ndash; there is no option for fully remote or hybrid work in this role. 
What We Offer<ul><li>
Health Insurance 
</li><li>
Dental &amp; Vision Insurance 
</li><li>
Life Insurance: one-time annual salary up to $50,000 
</li><li>
Long Term Disability Insurance 
</li><li>
Paid Parental Leave</li><li>
Business Travel Insurance 
</li><li>
Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking) 
</li><li>
Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans</li></ul>
You will also have access to additional benefits, effective day one:<ul><li>
Short Term Disability Insurance</li><li>
401K Plan &ndash; 3% Safe Harbor Contribution with option for additional 3% employer match.</li><li>
Wellness Program initiatives / Free MSC Partner Subscriptions with Calm</li><li>
Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&amp;T, Pets Best and others.</li></ul>
About Mediterranean Shipping Company (MSC)
Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world&rsquo;s leading container shipping lines, MSC has 675 offices across 155 countries worldwide, with the MSC Group employing over 200,000 people. The company has evolved from a one vessel operation into a globally respected business with a fleet of 800 vessels that provides timely delivery of goods and services to customers of all industries and sizes. With access to an integrated network of road, rail, air, and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC&rsquo;s shipping line sails on 300 trade routes and calls at 520 ports, carrying some 22.5 million TEU (twenty-foot equivalent units) annually.
Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at US038-Humanresourcesusa@msc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.</div>

Export Customer Service Representative

Search 10000+ Claims customer service representative jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 claims customer service representative jobs Near Me

Membership and Claims Customer Service Representative

Claims Service Representative

Claims Service Representative

Dispatcher/ Customer Service Representative

STL Customer Service Representative

Claims Call Centre Representative

Export Customer Service Representative