claims investigator

Phoenix Loss Control

<div><div>Job Type: Contract
 
Workplace Type: Hybrid (50% remote, 50% fieldwork)
 
Compensation: $20/hr plus $.50/mi 
</div><div>COMPANY OVERVIEW</div><div>
Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC&rsquo;s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&amp;T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. 
</div><div>POSITION SUMMARY</div><div>
Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. 
 
</div><div>Duties</div><ul><li>
Conduct on-site field investigations</li><li>
Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates</li><li>
Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines</li><li>
Remain prepared and willing to respond to damage calls within a timely manner</li><li>
Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process</li><li>
Respond to damages same day if received during business hours (if not, first response following day)</li>
Accurately record all time, mileage, and other associated specific items 
<li>
 
</li></ul><div>Requirements</div><ul><li>
Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers</li><li>
Smartphone to gather photos, videos, and other information while conducting investigations</li><li>
Computer, with high-speed internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals</li><li>
Exceptional attention to detail and strong written and verbal communication skills</li><li>
Proven ability to operate independently and prioritize while adhering to timelines</li><li>
Strong and objective analytical skills</li><li>
Valid driver&rsquo;s license, current insurance, and reliable vehicle with ability to respond to damages at any time</li>
Safety vest, work boots, and hard-hat 
<li>
 
</li></ul><div>Preferred Qualifications and Skills</div><ul><li>
Current or previous telecommunication or utility experience</li><li>
Knowledge of underground utility locating procedures and systems</li><li>
Investigation, inspection, or claims/field adjusting</li><li>
Criminal justice, legal, or military training or work experience</li><li>
Engineering, infrastructure construction, or maintenance background</li>
Remote location determined at discretion of investigations manager 
<li>
 
</li></ul><div>This is a contract position. There are no benefits offered with this position.</div></div>

Field Claims Investigator

Chance Compliance and Investigations LLC

Job description: Chance Compliance and Investigations LLC (CCNI) is seeking a reliable and detail-oriented Private Investigator to conduct surveillance and investigative assignments related to insurance and legal matters. This is a field-based role requiring strong observational skills, discretion, and the ability to work independently.Your pay starts as soon as you leave your house, this is a &quot;door-to-door&quot; job meaning that you get paid as soon as you depart your residence. Your travel time is paid for.You MUST have a vehicle, you will be using your vehicle as part of the job.Things to Consider About the Job:<ul><li>Early Start Times: Many cases begin as early as 6:00 AM, and working hours can vary based on claimant activity.</li><li>Travel Requirements: There will be many instances where you will need to travel outside of your borough.</li><li>Communication Skills: Efficient communication via text or call is essential, and responsiveness is a key requirement (replies within 1 hour at minimal)</li><li>Benefits: As a growing small business, we do not currently offer health benefits or paid vacation time. However, this presents a significant growth opportunity within the company as we expand.</li></ul>Job Overview: We are seeking a skilled and dedicated Private Investigator to join our team. The ideal candidate will be responsible for conducting thorough investigations to uncover facts, solve mysteries, and gather evidence for legal cases or personal matters.Duties:<ul><li>Conduct surveillance on individuals or businesses</li><li>Gather and analyze information through interviews, research, and surveillance</li><li>Investigate fraud, theft, or other criminal activities</li><li>Compile detailed reports based on findings</li><li>Collaborate with law enforcement agencies as needed</li><li>Utilize various tools and techniques for data collection</li></ul>Qualifications:<ul><li>Previous experience in investigative work or a related field</li><li>Proficiency in fraud prevention, detection, and investigation techniques</li><li>Strong research and analytical skills</li><li>Knowledge of laws and regulations related to investigations</li><li>Excellent written and verbal communication skills for report writing</li><li>Ability to maintain confidentiality and work with discretion</li><li>Certification in private investigation or a related field is a plus</li></ul>If you are a detail-oriented individual with a passion for uncovering the truth and possess the necessary skills to excel in this role, we encourage you to apply.This is a great career and job with a ton of freedom if you enjoy starting your days early. For claims, you can also choose your own time to work. You have to be great at managing your own workload and be able to submit reports by the deadline.Benefits:<ul><li>401(k)</li><li>Paid training</li><li>Travel reimbursement</li></ul>Job Types: Full-time, Part-timePay: $20.00 - $31.95 per hourApplication Question(s):<ul><li>Do you have a vehicle?</li><li>Are you able to accomodate a large variety of hours? AM/PM shifts, late night shifts?</li></ul>License/Certification:<ul><li>driver's license (Required)</li></ul>Work Location: In person

Surveillance / Claims - Hybrid Investigator

Lemieux & Associates

<div>Ready to put your surveillance skills to work for a national leader?
Join LemieuxAssociates, a trusted leader in investigative services, and make an impact with your surveillance expertise. Our leadership team brings over 25 years of field experience and is committed to fostering a professional, results-driven environment.
At LemieuxAssociates, we set the standard in investigative services. We are seeking experienced SIU Field Investigators in Omaha, NE and surrounding areas on a part-time basis. Enjoy flexible hours, competitive pay, and opportunities for professional growth.
Requirements<ul><li>
Must have SIU/Claims investigation experience as a Private Investigator or Fraud Investigator and live in the Omaha area.</li><li>
Licensed by the State of Nebraska as a Private Investigator.</li><li>
Resume and questionnaire required for consideration.</li></ul>
Responsibilities<ul><li>
Write detailed, accurate reports.</li><li>
Obtain written and recorded statements.</li><li>
Conduct scene investigations.</li><li>
Accurately photograph evidence (accident scenes, vehicle damage, etc.).</li></ul>
SkillsExperience<ul><li>
Experience handling complex SIU/Claims cases.</li><li>
Notary license strongly (preferred).</li><li>
Surveillance experience a plus (preferred).</li><li>
Bilingual ability and/or degree in Criminal Justice or related field (preferred).</li><li>
Willingness to travel; flexible schedule (varied/irregular hours).</li><li>
Strong computer and internet skills.</li><li>
Valid driver's license; reliable vehicle, digital camera, and Windowsbased computer with internet.</li><li>
Ability to meet deadlines with highquality work.</li></ul>
Take the next step toward an exciting investigative career-apply today and become part of a team that sets the standard in surveillance excellence.</div>

Omaha, NE Surveillance Investigator

<div>
 Come grow with us! Lemieux &amp; Associates, a national leader in the investigative industry, is seeking experienced Field Investigators in the Brooklyn, NY or surrounding area. This is a part-time position for the right individual. The owners are entrepreneurial, experienced field investigators, each with over 25 years of experience. We understand the job and never forgot our roots in the field. We are dedicated professionals with a motivational management style with proven ability to recruit, develop and direct highly successful teams that consistently excel.
 
 
 
 You must have surveillance experience as a Private Investigator, SIU/Claims investigation experience and reside in the Buffalo or surrounding area. Please submit your resume and complete the questionnaire. If you do not complete the questionnaire, your resume will not be accepted.
 
 
 
 
 Job Classification: Non-Exempt
 
 
 
 
 Position Summary
 
 
 
 A part-time investigator familiar with New York State Insurance Fund surveillance &amp; SIU/Claims investigations is needed to cover the Buffalo and surrounding area. Applicants must be timely with follow-up and have experience conducting surveillance &amp; SIU/Claims investigation specifically for NYSIF. The investigator must also be familiar with NYSIF protocols and be able to follow all directives and policies in place.
 
 
 Note: If an applicant is currently on another agencies NYSIF Personnel Spreadsheet, they must be removed prior to employment with Lemieux &amp; Associates as a NYSIF investigator.
 
 
 
 Essential Job Functions
 
 
 
 <ul>
 <li>
 Conducting surveillance assignments within investigation parameters and special instructions
 </li>
 <li>
 Conducting PDFR's (Alive and Well checks), Beneficiary Field Reviews, Claimant/Employer Interviews, and Forms assignments.
 </li>
 <li>
 The investigator must also be familiar with NYS WCB forms and be able to determine whether the acquired forms are acceptable for submission to the WCB by the client.
 </li>
 <li>
 Investigators are expected to be able to discreetly determine information such as the subject's identity, whereabouts, and any other investigative procedures that may include direct contact as the investigation warrants.
 </li>
 <li>
 Surveillance typically is conducted in four-hour blocks but is subject to change, with multiple blocks worked per day.
 </li>
 <li>
 The investigator is also expected to follow procedures and protocols laid out by Lemieux &amp; Associates as well as the client.
 </li>
 <li>
 Testifies to the facts collected in any hearing or court of law.
 </li>
 <li>
 Other assignments and projects as dictated by business need or management direction.
 
 
 </li>
 </ul>
 
 Required Skills And Abilities
 
 
 
 <ul>
 <li>
 Working Knowledge of Windows, Microsoft Office, Internet Explorer, and Adobe Acrobat
 </li>
 <li>
 Effective written communication skills and report writing
 </li>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Demonstrated strong interpersonal communication skills and the ability to effectively build rapport
 </li>
 <li>
 Ability to make timely phone calls as necessary to facilitate an interview
 </li>
 <li>
 Ability to conduct interviews with employers and claimants thoroughly while following procedures and protocols laid out by Lemieux &amp; Associates as well as the client
 </li>
 <li>
 Flexibility to work varied/irregular hours and days including holidays and weekends
 </li>
 <li>
 Able to work well independently
 </li>
 <li>
 Able to travel extensively throughout assigned territory and effectively manage expenses
 </li>
 <li>
 Possess a reliable vehicle, digital camera and computer with Windows Operating
 </li>
 <li>
 Possess a valid state-issued driver's license
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience conducting surveillance as a private investigator is a must
 </li>
 <li>
 Bi-lingual is a plus
 </li>
 <li>
 Possess a valid state-issued driver's license
 </li>
 <li>
 Possess a reliable vehicle, digital camera and computer with Windows Operating System, Microsoft Word and Internet connection
 
 
 </li>
 </ul>
 
 Physical Demands And Work Environment
 
 
 
 While performing the duties of this job, the employee is typically in the community. The employee is regularly required to spend long periods of time in an automobile or other location for surveillance purposes. Regularly operates a video camera, computer, and cellular telephone. Communicates on a regular basis with supervisors, clients, and staff via telephone and email. The noise level in the work environment is usually moderate.
 
 
 Salary: $25 - $30 per hour
</div>

Buffalo, NY NYSIF Surveillance & SIU Investigator

Allied Universal Compliance and Investigations

<div>Surveillance / SIU Investigator - Central Louisiana<h2 class="jobSectionHeader">
Overview</h2>
Company Overview:
Advance Your Career in Insurance Claims with Allied Universal&reg; Compliance and Investigation Services. Allied Universal&reg; Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference.<h2 class="jobSectionHeader">
Job Description</h2>
Allied Universal&reg; is hiring a Special Investigations Unit (SIU) Investigator. Special Investigations Unit (SIU) Specialists investigate claims with red flags that suggest fraudulent behavior In relation to an Insurance claim. The SIU Specialist must use their extensive knowledge of Insurance policies and the components of fraud to determine If claims warrant reporting to the appropriate state agency for prosecution. 
<ul><li>Private Investigator's license required prior to applying</li><li>
Must possess a valid driver's license with at least one year of driving experience</li></ul> 

RESPONSIBILITIES:
<ul><li>Independently investigate suspected fraudulent insurance claims for a variety of coverage to include workers' compensation, general liability, property and casualty and disability</li>
<li>Acquire and gather information through use of own discretion, and guidance from clients and case managers, by means of data collection, interviews, research and collaboration with other SIU entities, law enforcement and state Departments of Insurance</li>
<li>Create and maintain detailed documentation for investigations, file reviews, audits, training tasks, consulting projects, and other assignments as directed</li>
<li>Produce professional and expert reports, memos, and letters that are clear, concise, and grammatically correct</li>
<li>Run appropriate database indices if necessary and verify the accuracy of results found</li>
<li>Independently develop a strategic plan to achieve assignment objectives, ensuring thorough documentation and effective communication with clients and their Special Investigation Unit Supervisor</li></ul>
QUALIFICATIONS (MUST HAVE):
<ul><li>Must possess one or more of the following:</li><li><ul><li>
Bachelor's degree in Criminal Justice</li>
<li>High School diploma or higher with a minimum of five (5) years of demonstrated professional law enforcement experience with specific attention to investigations related to fraud</li></ul></li><li>
Ability to be properly licensed as a Private Investigator as required by the state where work Is completed</li>
<li>Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course</li>
<li>Minimum of five (5) years of demonstrated experience conducting complex insurance investigations or adjusting complex insurance claims</li>
<li>Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance standards within their home state and designated regional area.</li>
<li>Proficient in utilizing laptop computers and cell phones.</li>
<li>Special Investigative Unit (SIU) Compliance knowledge</li>
<li>Ability to type 40+ words per minute with minimum error</li>
<li>Flexibility to work varied and irregular hours and days including weekends and holidays</li></ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul><li>Military experience</li>
<li>Law enforcement</li>
<li>Insurance administration experience</li>
<li>Familiarity with California SIU regulations</li>
<li>One or more of the following professional industry certifications:</li><li><ul><li>
Certified Fraud Investigator (CFE)</li>
<li>Certified Insurance Fraud Investigator (CIFI)</li>
<li>Fraud Claim Law Associate (FCLA)</li>
<li>Fraud Claim Law Specialist (FCLS)</li>
<li>Certified Protection Professional (CPP)</li>
<li>Associate in Claims (AIC)</li>
<li>Chartered Property Casualty Underwriter (CPCU)</li></ul></li></ul>
BENEFITS:
<ul><li>Medical, dental, vision, basic life, AD&amp;D, retirement plan and disability insurance</li>
<li>Seven paid holidays annually, sick days available where required by law</li>
<li>Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law</li></ul><h2 class="jobSectionHeader">
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<h2 class="jobSectionHeader">
Requisition ID</h2> 
2026-1569265</div>

Surveillance / SIU Investigator - Central Louisiana

<div>Ready to put your surveillance skills to work for a national leader?
Join LemieuxAssociates, a trusted leader in investigative services, and make an impact with your surveillance expertise. Our leadership team brings over 25 years of field experience and is committed to fostering a professional, results-driven environment.
At LemieuxAssociates, we set the standard in investigative services. We are seeking experienced SIU Field Investigators in Stamford, CT and surrounding areas on a part-time basis. Enjoy flexible hours, competitive pay, and opportunities for professional growth.
Requirements<ul><li>
Must have SIU/Claims investigation experience as a Private Investigator or Fraud Investigator and live in the Stamford area.</li><li>
Must be fluent in Spanish.</li><li>
Resume and questionnaire required for consideration.</li></ul>
Responsibilities<ul><li>
Write detailed, accurate reports.</li><li>
Obtain written and recorded statements.</li><li>
Conduct scene investigations.</li><li>
Accurately photograph evidence (accident scenes, vehicle damage, etc.).</li></ul>
SkillsExperience<ul><li>
Experience handling complex SIU/Claims cases.</li><li>
Notary license strongly (preferred).</li><li>
Surveillance experience a plus (preferred).</li><li>
Bilingual ability and/or degree in Criminal Justice or related field (preferred).</li><li>
Willingness to travel; flexible schedule (varied/irregular hours).</li><li>
Strong computer and internet skills.</li><li>
Valid driver's license; reliable vehicle, digital camera, and Windowsbased computer with internet.</li><li>
Ability to meet deadlines with highquality work.</li></ul>
Take the next step toward an exciting investigative career-apply today and become part of a team that sets the standard in surveillance excellence.</div>

Stamford, CT SIU Investigator - Spanish Speaker

GAINSCO

<div>Are You Driven?&reg; We Are.

We are a company of driven, enthusiastic, and determined people. We celebrate achievement and success. We foster innovation, determination, and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make on a daily basis. At GAINSCO, it is our people that set us apart.

If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.

Why Join GAINSCO?

GAINSCO&rsquo;s work environment rewards engaged individuals who have a desire to contribute and succeed. That&rsquo;s because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a champion with GAINSCO.

We are seeking a skilled and detail-oriented SIU Field Investigator to join our team. As an SIU Field Investigator, you will play a crucial role in identifying and preventing fraudulent claims by applying your technical knowledge and human relations skills. If you have a background in claims and investigative experience and are dedicated to maintaining the highest standards of integrity, we invite you to apply for this exciting opportunity.

What does a SIU FIELD INVESTIGATOR do?
<ul>
<li>Conduct thorough investigations of suspicious claims, including background checks, public record searches, and field interviews.</li>
<li>Personally inspect vehicles, medical clinics, and accident scenes; collect evidence and take recorded statements.</li>
<li>Perform Examinations Under Oath (EUO) and canvass neighborhoods for additional information.</li>
<li>Use antifraud technology and investigative strategies to proactively identify questionable claims and initiate SIU referrals.</li>
<li>Work closely with adjusters and internal departments to share findings and coordinate investigative efforts.</li>
<li>Communicate with law enforcement, the National Insurance Crime Bureau (NICB), and regulatory agencies.</li>
<li>Provide training and guidance to claims staff on fraud indicators and investigative best practices.</li>
<li>Deliver timely updates and maintain detailed documentation in compliance with company and regulatory standards.</li>
<li>Work closely with adjusters and internal departments to share findings and coordinate investigative efforts.</li>
<li>Communicate with law enforcement, the National Insurance Crime Bureau (NICB), and regulatory agencies.</li>
<li>Provide training and guidance to claims staff on fraud indicators and investigative best practices.</li>
<li>Deliver timely updates and maintain detailed documentation in compliance with company and regulatory standards.</li>
<li>Ensure investigations are conducted within legal and regulatory timelines.</li>
<li>Stay current on industry trends, fraud schemes, and state-specific regulations.</li>
<li>Report systemic issues or process gaps that impact the customer experience or claim outcomes.</li>
</ul>
What is required?

Education:
<ul>
<li>High School Diploma or Equivalent.</li>
</ul>
Certifications:
<ul>
<li>To perform the essential functions of this job an active Texas or Florida Adjuster License will be preferred to comply with state and GAINSCO requirements.</li>
<li><ul><li>Upon hire, additional license(s) may be required. If that is the case, license(s) must be obtained.</li>
<li>All licenses must be maintained in accordance with state requirements.</li>
</ul></li><li>CFE (Certified Fraud Examiner) or CIFI (Certified Insurance Fraud Investigator) certification is a plus.</li>
</ul>
Experience:
<ul>
<li>Minimum of 4 years of auto insurance claims experience required.</li>
<li>Minimum 3 years of investigative experience required.</li>
<li>Preferred insurance handling experience for the states of: VA, MD, PA, NJ, OH, IL, FL, TX, UT, AL.</li>
</ul>
Other skills and abilities:
<ul>
<li>Excellent verbal and written communications skills</li>
<li>Ability to manage your own time while prioritizing multiple tasks</li>
<li>Ability to remain calm when dealing with difficult customers</li>
<li>Effective negotiating skills</li>
<li>Ability to gather and analyze information in order to evaluate results and choose the best solution to the problem</li>
<li>Bilingual (English/Spanish) preferred</li>
<li>Occasional weekend work may be required</li>
</ul>
What else do you need to know?
<ul>
<li>Field-based role with travel required. required candidate location is Virginia.</li>
<li>Excellent benefits package: medical &amp; dental, vision insurance, life insurance, short term and long term disability insurance.</li>
<li>Parental Leave Policy.</li>
<li>401K + Company Match.</li>
<li>PTO + Paid Company determined Holidays.</li>
</ul>
**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**

All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer</div>

SIU Auto Insurance Field Investigator- VA

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