claims investigator

Allied Universal Compliance and Investigations

<div><p>SIU Investigator - Tampa Bay Area</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Company Overview:
</p><p>Advance Your Career in Insurance Claims with Allied Universal&reg; Compliance and Investigation Services. Allied Universal&reg; Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference.</p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p>
Allied Universal&reg; is hiring a Special Investigations Unit (SIU) Investigator. Special Investigations Unit (SIU) Specialists investigate claims with red flags that suggest fraudulent behavior In relation to an Insurance claim. The SIU Specialist must use their extensive knowledge of Insurance policies and the components of fraud to determine If claims warrant reporting to the appropriate state agency for prosecution.</p><p><br>
</p><ul><li><b>Must possess a valid driver's license with at least one year of driving experience</b></li><li><b>
Florida applicants must either hold a C Private Investigators' License or independently complete the 40-hour course necessary to successfully apply for a CC Private Investigator's license (apprenticeship) before applying</b></li></ul><br>
<p></p>
<p><b>RESPONSIBILITIES:</b>
</p><ul><li>Independently investigate suspected fraudulent insurance claims for a variety of coverage to include workers' compensation, general liability, property and casualty and disability</li>
<li>Acquire and gather information through use of own discretion, and guidance from clients and case managers, by means of data collection, interviews, research and collaboration with other SIU entities, law enforcement and state Departments of Insurance</li>
<li>Create and maintain detailed documentation for investigations, file reviews, audits, training tasks, consulting projects, and other assignments as directed</li>
<li>Produce professional and expert reports, memos, and letters that are clear, concise, and grammatically correct</li>
<li>Run appropriate database indices if necessary and verify the accuracy of results found</li>
<li>Independently develop a strategic plan to achieve assignment objectives, ensuring thorough documentation and effective communication with clients and their Special Investigation Unit Supervisor</li></ul><p><b>
QUALIFICATIONS (MUST HAVE):</b>
</p><ul><li>Must possess one or more of the following:</li><li><ul><li>
Bachelor's degree in Criminal Justice</li>
<li>High School diploma or higher with a minimum of five (5) years of demonstrated professional law enforcement experience with specific attention to investigations related to fraud</li></ul></li><li>
Ability to be properly licensed as a Private Investigator as required by the state where work Is completed</li>
<li>Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course</li>
<li>Minimum of five (5) years of demonstrated experience conducting complex insurance investigations or adjusting complex insurance claims</li>
<li>Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance standards within their home state and designated regional area.</li>
<li>Proficient in utilizing laptop computers and cell phones.</li>
<li>Special Investigative Unit (SIU) Compliance knowledge</li>
<li>Ability to type 40+ words per minute with minimum error</li>
<li>Flexibility to work varied and irregular hours and days including weekends and holidays</li></ul><p><b>
PREFERRED QUALIFICATIONS (NICE TO HAVE):</b>
</p><ul><li>Military experience</li>
<li>Law enforcement</li>
<li>Insurance administration experience</li>
<li>Familiarity with California SIU regulations</li>
<li>One or more of the following professional industry certifications:</li><li><ul><li>
Certified Fraud Investigator (CFE)</li>
<li>Certified Insurance Fraud Investigator (CIFI)</li>
<li>Fraud Claim Law Associate (FCLA)</li>
<li>Fraud Claim Law Specialist (FCLS)</li>
<li>Certified Protection Professional (CPP)</li>
<li>Associate in Claims (AIC)</li>
<li>Chartered Property Casualty Underwriter (CPCU)</li></ul></li></ul><p><b>
BENEFITS:</b>
</p><ul><li>Medical, dental, vision, basic life, AD&amp;D, retirement plan and disability insurance</li>
<li>Seven paid holidays annually, sick days available where required by law</li>
<li>Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law</li></ul><h2 class="jobSectionHeader"><b>
Closing</b></h2><p>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.</p><h2 class="jobSectionHeader"><b>
Requisition ID</b></h2><br>
2026-1579822</div>

SIU Investigator - Tampa Bay Area

Lemieux & Associates

<div>
 Come grow with us! Lemieux &amp; Associates, a national leader in the investigative industry, is seeking experienced Field Investigators in the Brooklyn, NY or surrounding area. This is a part-time position for the right individual. The owners are entrepreneurial, experienced field investigators, each with over 25 years of experience. We understand the job and never forgot our roots in the field. We are dedicated professionals with a motivational management style with proven ability to recruit, develop and direct highly successful teams that consistently excel.
 <br/>
 <br/>
 <strong>
  You must have surveillance experience as a Private Investigator, SIU/Claims investigation experience and reside in the Buffalo or surrounding area. Please submit your resume and complete the questionnaire. If you do not complete the questionnaire, your resume will not be accepted.
  <br/>
  <br/>
 </strong>
 <strong>
  Job Classification: Non-Exempt
  <br/>
  <br/>
 </strong>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 A part-time investigator familiar with New York State Insurance Fund surveillance &amp; SIU/Claims investigations is needed to cover the Buffalo and surrounding area. Applicants must be timely with follow-up and have experience conducting surveillance &amp; SIU/Claims investigation specifically for NYSIF. The investigator must also be familiar with NYSIF protocols and be able to follow all directives and policies in place.
 <br/>
 <br/>
 Note: If an applicant is currently on another agencies NYSIF Personnel Spreadsheet, they must be removed prior to employment with Lemieux &amp; Associates as a NYSIF investigator.
 <br/>
 <br/>
 <strong>
  Essential Job Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conducting surveillance assignments within investigation parameters and special instructions
  </li>
  <li>
   Conducting PDFR's (Alive and Well checks), Beneficiary Field Reviews, Claimant/Employer Interviews, and Forms assignments.
  </li>
  <li>
   The investigator must also be familiar with NYS WCB forms and be able to determine whether the acquired forms are acceptable for submission to the WCB by the client.
  </li>
  <li>
   Investigators are expected to be able to discreetly determine information such as the subject's identity, whereabouts, and any other investigative procedures that may include direct contact as the investigation warrants.
  </li>
  <li>
   Surveillance typically is conducted in four-hour blocks but is subject to change, with multiple blocks worked per day.
  </li>
  <li>
   The investigator is also expected to follow procedures and protocols laid out by Lemieux &amp; Associates as well as the client.
  </li>
  <li>
   Testifies to the facts collected in any hearing or court of law.
  </li>
  <li>
   Other assignments and projects as dictated by business need or management direction.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Working Knowledge of Windows, Microsoft Office, Internet Explorer, and Adobe Acrobat
  </li>
  <li>
   Effective written communication skills and report writing
  </li>
  <li>
   Strong organizational and time management skills
  </li>
  <li>
   Demonstrated strong interpersonal communication skills and the ability to effectively build rapport
  </li>
  <li>
   Ability to make timely phone calls as necessary to facilitate an interview
  </li>
  <li>
   Ability to conduct interviews with employers and claimants thoroughly while following procedures and protocols laid out by Lemieux &amp; Associates as well as the client
  </li>
  <li>
   Flexibility to work varied/irregular hours and days including holidays and weekends
  </li>
  <li>
   Able to work well independently
  </li>
  <li>
   Able to travel extensively throughout assigned territory and effectively manage expenses
  </li>
  <li>
   Possess a reliable vehicle, digital camera and computer with Windows Operating
  </li>
  <li>
   Possess a valid state-issued driver's license
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience conducting surveillance as a private investigator is a must
  </li>
  <li>
   Bi-lingual is a plus
  </li>
  <li>
   Possess a valid state-issued driver's license
  </li>
  <li>
   Possess a reliable vehicle, digital camera and computer with Windows Operating System, Microsoft Word and Internet connection
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Demands And Work Environment
  <br/>
  <br/>
 </strong>
 While performing the duties of this job, the employee is typically in the community. The employee is regularly required to spend long periods of time in an automobile or other location for surveillance purposes. Regularly operates a video camera, computer, and cellular telephone. Communicates on a regular basis with supervisors, clients, and staff via telephone and email. The noise level in the work environment is usually moderate.
 <br/>
 <br/>
 Salary: $25 - $30 per hour
</div>


Buffalo, NY NYSIF Surveillance & SIU Investigator

<div><p>Surveillance Investigator - East Bay</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Company Overview:
</p><p>Advance Your Career in Insurance Claims with Allied Universal&reg; Compliance and Investigation Services. Allied Universal&reg; Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference.</p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p>
Allied Universal&reg; is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim.</p><p><br>
</p><ul><li><b>Multiple positions are available!</b></li><li><b>
Pay Rate: $20 - $24 / hr</b></li><li><b>
Must possess a valid driver's license with at least one year of driving experience</b></li></ul><br>
<p></p>
<p><b>RESPONSIBILITIES:</b>
</p><ul><li>Conduct independent investigations of insurance claims across a range of coverage types, including workers' compensation, general liability, property and casualty, and disability</li>
<li>Utilize various surveillance techniques and equipment to monitor subjects covertly</li>
<li>Document and report observations, activities, and any relevant information in a clear and concise manner</li>
<li>Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts</li>
<li>Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations</li></ul><p><b>
QUALIFICATIONS (MUST HAVE):</b>
</p><ul><li>High school diploma or equivalent</li>
<li>Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course</li>
<li>Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field</li>
<li>Flexibility to work varied and irregular hours/days including weekends and holidays</li>
<li>Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors</li>
<li>Proficient in utilizing laptop computers, video cameras and cell phones</li>
<li>Capable of maintaining focus and multitasking effectively in a dynamic environment</li>
<li>Demonstrated ability to manage stressful situations with composure and professionalism</li>
<li>Ability to work in a very independent environment</li></ul><p><b>
PREFERRED QUALIFICATIONS (NICE TO HAVE):</b>
</p><ul><li>Associate's Degree or higher, preferably in Criminal Justice</li>
<li>Security/Loss Prevention experience</li>
<li>Military experience</li>
<li>Law enforcement experience</li>
<li>Prior insurance investigations experience</li>
<li>Prior educational or professional incident reporting and/or investigations experience</li></ul><p><b>
BENEFITS:</b>
</p><ul><li>Medical, dental, vision, basic life, AD&amp;D, retirement plan and disability insurance</li>
<li>Seven paid holidays annually, sick days available where required by law</li>
<li>Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law</li></ul><h2 class="jobSectionHeader"><b>
Closing</b></h2><p>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.</p><h2 class="jobSectionHeader"><b>
Requisition ID</b></h2><br>
2026-1587439</div>

Surveillance Investigator - East Bay

<div>
 <strong>
  Ready to put your surveillance skills to work for a national leader?
  <br/>
  <br/>
 </strong>
 Join
 <strong>
  Lemieux &amp; Associates
 </strong>
 , a trusted leader in investigative services, and make an impact with your surveillance expertise. Our leadership team brings over 25 years of field experience and is committed to fostering a professional, results-driven environment.
 <br/>
 <br/>
 At
 <strong>
  Lemieux &amp; Associates
 </strong>
 , we set the standard in investigative services. We are seeking experienced
 <strong>
  Surveillance Field Investigators
 </strong>
 in Chicago, IL and surrounding areas on a part-time basis. Enjoy flexible hours, competitive pay, and opportunities for professional growth.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Extensive surveillance experience; must reside in the Chicago or surrounding area.
  </li>
  <li>
   Licensed by the State of Illinois as a Private Investigator.
  </li>
  <li>
   Reliable vehicle, digital camera, and computer with Windows OS, Microsoft Word, and internet access.
  </li>
  <li>
   Strong computer and internet proficiency.
  </li>
  <li>
   Ability and willingness to travel as needed.
  </li>
  <li>
   Flexibility to work irregular hours.
  </li>
  <li>
   Commitment to timely, high-quality work.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct mobile and stationary surveillance.
  </li>
  <li>
   Capture clear, steady HD video.
  </li>
  <li>
   Accurately identify and confirm subjects' locations.
  </li>
  <li>
   Prepare detailed, accurate reports.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience as a private investigator conducting surveillance.
  </li>
  <li>
   SIU/Claims investigation experience (preferred).
  </li>
  <li>
   Bilingual skills (preferred).
  </li>
  <li>
   Degree in Criminal Justice or related field (preferred).
  </li>
  <li>
   Skilled in taking written and recorded statements (preferred).
  </li>
  <li>
   Ability to photograph evidence accurately (e.g., accident scenes, vehicle damage).
  </li>
  <li>
   Strong organizational and time-management skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pay Range:
 </strong>
 $25-$32
 <br/>
 <br/>
 <strong>
  Take the next step toward an exciting investigative career-apply today and become part of a team that sets the standard in surveillance excellence.
  <br/>
  <br/>
 </strong>
 Salary: $25 - $32 per hour
</div>


Surveillance Investigator

Ethos Risk Services

<div><p><b>ABOUT US:</b></p><p>
Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision-making for our clients.</p><p></p><p><b><br>
JOB SUMMARY:</b></p><p>
Our dynamic Ethos team is seeking a<b> Special Unit Investigations (SIU) Field Investigator</b> to conduct field investigations, gather and analyze evidence, and produce detailed reports that support claims decisions. You'll work both independently and collaboratively, often traveling to accident scenes, interviewing witnesses, and uploading documentation into our claims system.</p><p></p><p><b><br>
KEY RESPONSIBILITIES:</b></p><ul><li><b>
Scene Investigations:</b> Conduct thorough on-site investigations of accidents and property losses.</li><li><b>
Interviews &amp; Statements:</b> Conduct in-person interviews and obtain accurate, detailed statements from all parties involved.</li><li><b>
Online Research:</b> Gather case information through digital sources and background checks.</li><li><b>
Report Writing:</b> Draft thorough, detailed investigative reports summarizing findings and observations.</li><li><b>
Case Documentation:</b> Conduct in-person interviews and obtain accurate, detailed statements from all parties involved, and retrieve relevant documents to support investigative findings.</li><li><b>
Case Management:</b> Track case progress, time, and expenses accurately within Ethos systems.</li><li><b>
Fraud Detection:</b> Recognize compensability issues, misrepresentation, and other red flags in claims.</li><li><b>
Client Communication:</b> Maintain professional contact with clients and claim handlers throughout the investigation process.</li></ul><p><b><br>
QUALIFICATIONS:</b></p><p><b>
Education:</b> Associate's or Bachelor's degree in Criminal Justice or a related field preferred.</p><p><b>
Experience:</b></p><ul><li>
Minimum of 2 years of SIU experience with an investigative firm or insurance carrier, working across various lines of business such as liability, auto, and property.</li><li>
Former military or law enforcement background preferred.</li></ul><p><b>
Licenses/Certifications:</b></p><ul><li>
Active Private Investigator license or willingness to obtain one (where required by state).</li><li>
Active driver's license and valid auto insurance.</li></ul><p><b>
Other Requirements:</b></p><ul><li>
A well-maintained and reliable vehicle for exclusive use.</li><li>
SIU equipment, including a recorder and a high-quality digital camera.</li><li>
A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.</li></ul><p><b><br>
WORKING CONDITIONS:</b></p><ul><li>
While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required.</li><li>
Occasional weekend work may be required to align with case demands and or/client requests.</li></ul><p><br>
Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.</p></div>

Special Investigations Unit (SIU) - Field Investigator

CoventBridge Group

<div>Overview:
<div><b>
Desktop Investigator - Remote</b></div><div><b>
Full-Time / Hourly</b></div><div></div><div><b><br>
Uncover the Story Behind Every Claim</b></div><div></div><div><br>
At CoventBridge Group, every case tells a story &mdash; and as a <b>Desktop Investigator</b>, you&rsquo;ll be the one uncovering the truth. From your home office, you&rsquo;ll dig into insurance and fraud investigations using research tools, phone work, and your own investigative instincts.</div><div>
Join the global leader in full-service investigations &mdash; where precision, integrity, and curiosity drive everything we do.</div><div></div><div><b><br>
At this time, CoventBridge is not considering candidates who require visa sponsorship, currently or in the future, including but not limited to H-1B, H-2B, E-3, TN, O-1, F-1 (OPT/CPT, or J-1 Visa Statuses.)</b>
</div>Responsibilities/ Requirements:
<div><b>
What You&rsquo;ll Do</b></div><div></div><div><br>
As a <b>Desktop Investigator</b>, you will conduct investigative assignments primarily by phone and online research. Depending on the assignment, the employee may perform a combination of some or all of the following duties:</div><ul><li><b>Review </b>case documentation, client instructions, and prior reports to plan investigative strategies.</li><li><b>Conduct </b>research using public and private databases, social media, and open-source tools.</li><li><b>Make</b> up to <b>75 outbound calls per day</b> to collect information from medical providers, employers, and third parties.</li><li><b>Support</b> field investigators with insights, updates, and case coordination.</li><li><b>Write </b>detailed, accurate, and unbiased reports that clearly document findings and conclusions.</li><li><b>Maintain </b>organized, up-to-date records within the case management system.</li></ul><div>
Every case presents a new challenge &mdash; and your work will directly impact client outcomes.</div><div></div><div><b><br>
Requirements</b></div><div><b>
Basic Qualifications:</b></div><ul><li><b>Hold or qualify for</b> a valid Private Investigator&rsquo;s License (as required by state).</li><li><b>Communicate </b>clearly and professionally in both written and verbal formats.</li><li><b>Demonstrate persistence</b> and professionalism when speaking with third parties.</li><li><b>Analyze and interpret</b> complex or conflicting information with accuracy.</li><li><b>Prioritize </b>multiple cases while maintaining attention to detail and deadlines.</li><li><b>Work independently</b> with integrity, initiative, and sound judgment.</li></ul><div></div><div><b><br>
Preferred Qualifications:</b></div><ul><li><b>Earned </b>an associate&rsquo;s degree or higher.</li><li><b>Understand </b>basic medical terminology or have exposure to the healthcare industry.</li><li><b>Thrived </b>in a fast-paced, high-volume investigative environment.</li></ul>
Benefits:
<div><b>
Compensation &amp; Benefits:</b></div><div>
We invest in our employees because great work requires great rewards. Here&rsquo;s what you can expect when you join our team:</div><ul><li><b>Base Rate:</b> $18.00/hr</li><li><b>Company Paid Training</b></li><li><b>Remote Work Flexibility</b></li><li><b>Medical, Dental, Vision Insurance</b></li><li><b>Company-paid Life, LTD and STD Insurance</b></li><li><b>401(k) with 4% Company Match</b></li><li><b>Paid Time Off with Company Paid Holidays</b></li><li><b>Tuition Assistance After 1 Year</b></li></ul><div></div><div><br>
The hourly rate for this role is $18 per hour. This is the highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee&rsquo;s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.</div><div></div><div><br>
Pursuant to the respective Fair Chance Ordinances of both Los Angeles and San Francisco, we will consider for employment qualified applicants with arrest and conviction records.</div><div><br>
</div><div><b>About Us:</b></div><div></div><div><br>
CoventBridge Group is a global leader in full-service investigations providing Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations, Social Media, Record Retrieval, Canvasses and Vendor Management programs. The company provides top tier data privacy and security practices, deploys robust case management technology</div><div>
customized to clients&rsquo; needs and delivers worldwide coverage via its 700+ employees and affiliates worldwide.</div><div></div><div><br>
CoventBridge is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, caste, disability, veteran status, and other legally protected characteristics and maintains a drug-free workplace.</div><div></div><div><br>
CoventBridge is committed to the full inclusion of all qualified individuals. As part of this commitment, CoventBridge will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: Human Resources; 888-932-7364; humanresources@coventbridge.com.</div><div>
https://coventbridge.com/licensing/</div></div><div></div>

Desktop Investigator

California State Personnel Board

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p>Department of Industrial Relations
</p></div><div><div><div>JC-517723 </div><ul><li></li></ul><div>Wage Claims Investigator Trainer
<br>
DEPUTY LABOR COMMISSIONER I
</div></div><p>$6,152.00 - $8,227.00 per Month<br>
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</p><p><b>Final Filing Date: </b><b>5/28/2026</b><b><br>
</b></p></div></div></div><p></p><div><div><div><b>Application Methods:
</b><div>Electronic (Using your CalCareer Account)</div>
<div>By Mail</div>
<div>Drop-off</div>
</div><div></div><div><div>
</div></div></div></div></div></div><div><div><p>Job Description and Duties</p>
<p>Under supervision of a Deputy Labor Commissioner Supervisor, in the State Labor Commissioner's Office (LCO) Wage Claim Adjudication Training Section, the Deputy Labor Commissioner I (Wage Claim Investigator) will train new and existing staff on California labor laws, policies and procedures of the LCO, will develop and update training materials, maintain reports, develop lesson plans, schedule and conduct mock conferences, participate in co-conferences with trainees, uploading information in training share drive, and complete spreadsheets, acknowledgments and other training documents.<br>
<br>
The Wage Claim Investigator will proactively maintain skills, as the incumbent also investigates claims to evaluate compliance with the law. The Wage Claim Investigator interviews workers, holds settlement conferences to resolve disputes prior to adjudication of claims, and gathers relevant facts and applies theories of liabilities in order to assess violations. The Wage Claim Investigator educates the public on labor laws and performs a wide variety of duties involving enforcement of wage and hour laws in the Wage Claim Adjudication (WCA) program. Incumbent also serves as public information officer to educate workers and employers about applicable labor laws.<br>
<br>
This posting may be used to fill future vacancies in accordance with 2 CCR &sect;249.3<br>
<br>
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=4782</p><br>
<p></p>
</div><p></p><div><p>Working Conditions</p>
<p></p><div>This position will be filled in Fresno.<br>
<br>
The position is located at:<br>
770 E. Shaw Ave. Ste 222<br>
Fresno, CA 93710<br>
<br>
Tenure: Full-time permanent
</div><div>Number of positions:1</div><br>
</div></div><p></p><div><div>
</div></div><div><div><p>Position Details</p>
<div><div><div><b>Job Code #:</b> </div><div>JC-517723
</div></div><div><div><b>Position #(s):</b>
</div><div><div>400-537-9502-212</div>
</div></div><div><div><div><b>Working Title:</b> </div><div><b>Wage Claims Investigator Trainer</b>
</div></div></div><div><div><b>Classification:</b> </div><div>DEPUTY LABOR COMMISSIONER I
<div>$6,152.00 - $8,227.00
</div>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</div></div><div></div><div><div><b># of Positions:</b> </div><div>1
</div></div><div><div><b>Work Location:</b> </div><div>Fresno County
</div></div><div><div><b>Telework:</b> </div><div>Hybrid
</div></div><div><div><b>Job Type:</b> </div><div>Permanent, Full Time
</div></div></div></div><div><p>Department Information</p>
<div><div>The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.
</div><div><br>
Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date.</div><div><br>
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.</div><div><br>
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the &ldquo;Application Instructions&rdquo; section below and ensure the following:</div><div><br>
<ul><li>Clearly indicate the Job Code #, Position Number and the Title of this position in the &ldquo;Examination or Job Title(s) For Which You Are Applying&rdquo; section located on the first page of your State Examination/Employment Application STD Form 678.
</li></ul></div><div><br>
<ul><li>Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the &ldquo;Explanations&rdquo; section located on the first page of your State Examination/Employment Application STD Form 678.
</li></ul></div><div><br>
<ul><li>Remove and do not submit the &ldquo;Equal Employment Opportunity&rdquo; questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
</li></ul></div><div><br>
<ul><li>Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.</li></ul></div><div><div><br>
The mission of the California Labor Commissioner's Office is to ensure a just day's pay in every workplace in the State and to promote economic justice through robust enforcement of labor laws. By combating wage theft, protecting workers from retaliation, and educating the public, we put earned wages into workers' pockets and help level the playing field for law-abiding employers. This office is also known as the Division of Labor Standards Enforcement (DLSE).</div><div></div><div><br>
We are looking for passionate and driven team members who seek to make a difference in the lives of workers and employers through education and enforcement of employment laws. This position is in our Wage Claims Adjudication Unit. To learn more about this program, visit: https://www.dir.ca.gov/dlse/dlseWagesandHours.html</div></div><br>
<div></div>
</div><p>Department Website: https://www.dir.ca.gov/
</p></div></div><div></div><div><div><p>Application Instructions</p>
<div><p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
</p>Final Filing Date: 5/28/2026
<p><b>Who May Apply</b></p>
<div>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
<br>
<br>
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
</div><p><b>How To Apply</b></p>
<div>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:<br>
<div><p><b>Address for Mailing Application Packages</b></p>
<p>You may submit your application and any applicable or required documents to:</p><br>
<div></div><div><div><div>Department of Industrial Relations
</div><div>Cert Mailing Address Sacramento
</div><div>Attn: Human Resources/Certs Unit
</div><div>1416 9th Street, 13th Floor
</div><div></div><div>Sacramento, CA 95814
</div></div></div></div><div><p><b>Address for Drop-Off Application Packages</b></p>
<p>You may drop off your application and any applicable or required documents at:</p><br>
<div></div><div><div><div><div>Department of Industrial Relations
</div><div>Cert Drop Off Address Sacramento
</div><div>Human Resources/Certs Unit
</div><div>1416 9th Street, 13th Floor
</div><div></div><div>Sacramento, CA 95814
</div><div></div><div>08:00 AM - 04:00 PM
</div></div></div></div></div></div><p><b>Required Application Package Documents</b></p>
<p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
</p><ul><li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.</li>
<li>Resume is optional. It may be included, but is not required.</li>
</ul></div>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div></div></div><div><p>Desirable Qualifications</p>
<div>In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
</div><div><div><br>
Knowledge of: State and related Federal labor laws; orders of the Industrial Welfare Commission; principles, practices, and terminology of labor relations work; purposes, organizations, and trends of employee and employer organizations; terminology used in various occupations; labor and employment conditions and trends in California; industrial occupations and their requirements and employment procedures; the law of contracts as it applies to the field of labor relations; and court procedure and rules of evidence. Knowledge using Word, Excel, PowerPoint and other computer software programs.</div><div></div><div><br>
Ability to: Interpret and apply State and related Federal labor laws, and orders of the Industrial Welfare Commission; analyze testimony and other types of evidence and draw correct conclusions; hold investigatory hearings and resolve disputes; deal tactfully, effectively, and impartially with employers; conduct difficult and involved investigations of alleged violations of labor laws and Industrial Welfare Commission orders; deal with law enforcement problems tactfully but effectively; analyze situations accurately and take effective action; analyze data; and communicate effectively.</div>
</div></div><div><p>Benefits</p><div><br>
<br>
Deputy Labor Commissioner&rsquo;s are covered by the Unit 2 Memorandum of Understanding and are represented in bargaining by the California Attorneys, Administrative Law Judges and Hearing Officers in State Employment (CASE). Incumbents will have the opportunity to contribute to CalPERS retirement, social security, and may participate additionally in both 401K and 457 deferred compensation plans. While you work hard to provide economic justice for California workers, you secure economic security for your future.
</div></div><div><p>Contact Information</p>
<div><p>The Human Resources Contact is available to answer questions regarding the position or application process.
</p><p><b>Department Website:</b> https://www.dir.ca.gov/
</p><p><b>Human Resources Contact:
</b><br>
Certification Unit<br>
(800) 564-0771<br>
cert@dir.ca.gov
</p><div><p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
</p><b>EEO Contact:</b><br>
Diversity and Inclusion Office<br>
(916) 559-6999<br>
DIO@dir.ca.gov
</div><p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
</p></div></div><div><p>Additional Information</p>
<p></p><div>Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.</div><div><br>
Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.
</div><div><br>
If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.</div><div><br>
Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, &amp; Hiring Unit at (800) 564-0771.</div><div><br>
Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey</div>
</div><p></p><div><p>DIR Mission and Core Values</p>
<p></p><div>Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.</div><div><br>
Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.
</div><div><br>
Service - We are committed to responsibly serving the public and value their trust.</div><div><br>
Respect - We treat others with dignity, courtesy and consideration.</div><div><br>
Quality - We take pride in providing the public with accurate and timely services.</div><div><br>
Transparency - We conduct ourselves with openness and accountability in all aspects of our work.</div><br>
<div></div>
</div><p></p><div><div><p>Equal Opportunity Employer</p>
<p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
</p><p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p></div></div></div></div></div></div></div></div>

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