claims manager

AmWINS Group, Inc

<div>Sr. Claims Manager-Litigation

Amwins Specialty Auto (MGA, part of Amwins) is seeking a Sr. Claims Manager-Litigation to join. Great opportunity to lead a talented team.
ASA is committed to the personal lines auto business. They offer a variety of programs to meet the needs of our insureds with flexible terms and an array of discounts. ASA accepts multiple types of licenses, including no license.

Hybrid role (3 days in-office) based in Plano, TX.

Job Duties:
<ul>
<li>Manages a team of 4-5 senior litigation and major loss adjusters.</li>
<li>Reports to the Director of Claims.</li>
<li>Directs litigation strategy for active lawsuits including liability defense, coverage positions, and settlement posture.</li>
<li>Works with Director of Claims to strategize on litigated claims handling.</li>
<li>Understands and communicates risk management.</li>
<li>Assigns and manages defense counsel and controls expenses.</li>
<li>Reviews legal budgets, invoices, and case progress.</li>
</ul>
Job Requirements:
<ul>
<li>Bachelor's degree or higher.</li>
<li>3+ years of experience in litigation management.</li>
<li>Current/Active Texas adjuster's license.</li>
<li>Effective communication skills including written communication.</li>
<li>MGA/TPA and nonstandard auto experience is a plus.</li></ul></div>

Sr. Claims Manager-Litigation

The Home Depot

<div>
 
 
 Position Purpose:
 
 
 
 Responsible for defining, implementing, and managing internal claims programs (self-administration) to control quality and costs associated with premises and general liability claims (e.g. customer bodily injury and property damage). This position ensures the company&rsquo;s claims are handled internally in compliance with industry best practices and company policies, without reliance on a third-party administrator.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 25% Claims Handling Standards - Develops and enforces claims handling standards and best practices and oversees quality assurance programs (e.g. file reviews and audits) to ensure adherence to those standards. Drives continuous improvement in claims processes and outcomes under the self-administration model.
 </li>
 <li>
 30% Claims Operations Management - Leads the day-to-day operations of a multi-line general liability claims unit, ensuring consistent application of departmental standards, policies, and procedures. Oversees claim intake, investigation, and resolution processes to maintain efficiency and compliance with service and quality benchmarks. Drives cost containment initiatives, including management of allocated expenses on claims. Monitors loss costs and implement strategies to reduce average claim costs while maintaining fairness and compliance (such as early resolution programs, subrogation efforts, etc.).
 </li>
 <li>
 10% Settlement Authority Oversight - Assumes oversight for all claim settlements and reserve decisions within designated authority levels &ndash; reviewing and approving settlements in accordance with company guidelines. Reviews written settlement evaluations and escalates to the appropriate approval level in the organization when required.
 </li>
 <li>
 10% Stakeholder Communication - Establishes clear interface guidelines and communication channels among all parties involved in claims, including the internal claims team (examiners/adjusters), store management, associates, and the Legal department. Regularly communicates claim status and trends to senior management and other stakeholders.
 </li>
 <li>
 25% Team Leadership - Manages and develops the in-house claims staff. Responsible for the selection, training, performance appraisal, and professional development of direct reports. Fosters a high-performance team culture and provides coaching and guidance to ensure adjusters meet regulatory requirements and company performance standards.
 </li>
 </ul>
 
 
 
 
 
 Direct Manager/Direct Reports:
 
 
 <ul>
 <li>
 This Position typically reports to Senior Claims Manager.
 </li>
 <li>
 This Position may have direct reports.
 </li>
 </ul>
 
 
 
 
 
 Travel Requirements
 
 :
 
 <ul>
 <li>
 Typically requires overnight travel 5% to 20% of the time.
 </li>
 </ul>
 
 
 
 
 
 Physical Requirements:
 
 
 <ul>
 <li>
 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
 </li>
 </ul>
 
 
 
 
 
 Working Conditions:
 
 
 <ul>
 <li>
 Located in a comfortable indoor area; any unpleasant conditions would be infrequent and not objectionable.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Must be eighteen years of age or older.
 </li>
 <li>
 Must be legally permitted to work in the United States.
 </li>
 <li>
 Demonstrated supervisory and team management experience in the insurance claims field, with ability to mentor adjusters and implement efficient claims handling processes. Strong leadership abilities evidenced by building effective teams and improving workflow.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Industry Knowledge: In-depth knowledge of casualty claims best practices, legal compliance (fair claims practices, state regulations), and claims quality control techniques (e.g. file audit and review programs). Capable of establishing and upholding rigorous standards for internal claims operation.
 </li>
 <li>
 Analytical &amp; Communication Skills: Excellent analytical and critical thinking skills to evaluate claim information and make sound decisions quickly. Effective negotiation and communication skills, enabling successful settlement negotiations and collaboration with internal and external stakeholders (customers, attorneys, insurers).
 </li>
 <li>
 Bachelor&rsquo;s degree in risk management, Insurance, Business, or related field preferred (or equivalent industry experience).
 </li>
 <li>
 Professional development in insurance claims or risk management (e.g. industry certifications) is a plus.
 </li>
 </ul>
 
 
 
 
 
 Minimum Education:
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
 </li>
 </ul>
 
 
 
 
 
 Preferred Education:
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
 </li>
 </ul>
 
 
 
 
 
 Minimum Years of Work Experience
 
 :
 
 <ul>
 <li>
 8
 </li>
 </ul>
 
 
 
 
 
 Preferred Years of Work Experience:
 
 
 <ul>
 <li>
 10
 </li>
 </ul>
 
 
 
 
 
 Minimum Leadership Experience
 
 :
 
 <ul>
 <li>
 3+ years of previous leadership experience
 </li>
 </ul>
 
 
 
 
 
 Preferred Leadership Experience:
 
 
 <ul>
 <li>
 5+ years of previous leadership experience
 </li>
 </ul>
 
 
 
 
 
 Certifications:
 
 
 <ul>
 <li>
 Insurance licensing as required by state
 </li>
 </ul>
 
 
 
 
 
 Competencies:
 
 
 <ul>
 <li>
 Decision Quality
 </li>
 <li>
 Collaborates
 </li>
 <li>
 Drives Engagement
 </li>
 <li>
 Ensures Accountability
 </li>
 <li>
 Plans and Aligns
 </li>
 <li>
 Communicates Effectively
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Develops Talent
 </li>
 <li>
 Drives Results
 </li>
 <li>
 Manages Conflict
 </li>
 </ul>
 
 
</div>

Claims Manager - Premises Liability

WellCove

Who We Are
 Wellcove has been recognized as the nation’s leading full-service senior market solutions provider for over 25 years. Our solutions span the insurance senior market sector, focusing on long-term care and Medicare Supplement plans. However, we don’t stop there. Wellcove also addresses challenges faced in accident & health, disability, and supplemental health insurance programs.
 
Our team provides individuals and their families with peace of mind knowing their insurance needs will be met in a thoughtful, efficient manner. We are able to do this because of our dedicated associates, innovative solutions, and state-of-the-art technology.
 
This position plays an integral role in the success of our assessment service. Responsible for managing the end-to-end inventory to ensure assessments are handled efficiently, effectively, and in a quality manner. Partner with leadership to identify areas for improvement in service and workflow and ensure efficient and proper handling of assessments and escalations.
 
Duties/Responsibilities: 
<ul>
<li>Responsible for managing multiple end-to-end inventory streams for assessments: Monitors daily, weekly and monthly inventory to ensure assessments are handled timely (within agreed upon Service Levels (SLAs)) and appropriately</li>
<li>Improve and streamline processes by re-designing workflows, processes and procedures</li>
<li>Excellent people management skills and able to work under pressure</li>
<li>Provide and implement a suggestion and feedback process to promote and support an environment of continuous process improvement</li>
<li>Audit team’s phone calls, stats, and completed tasks to measure associates’ accuracy to policies and procedures</li>
<li>Perform monthly reviews with employees to ensure thorough understanding of goals and expectations</li>
<li>Provide strategic leadership in assessing and addressing gaps across the National Network of Nurse Assessors, ensuring optimal geographic distribution, clinical expertise, and operational readiness.</li>
<li>Oversee the design and implementation of comprehensive recruitment strategies to expand the assessor network in underserved and high priority regions, aligning growth with organizational goals and service demand.</li>
<li>Direct initiatives to drive adoption of the organization’s digital assessment platform, including developing training frameworks, change management approaches, and engagement strategies to increase utilization and standardization across the network.</li>
<li>Guide cross functional collaboration to strengthen workforce capacity, enhance assessment quality, and support long term scalability of the national program.</li>
<li>Interact with stakeholders at multiple levels and dynamically lead business and service to define and deliver solutions</li>
<li>Ensure ongoing success of quality and process improvement strategies across multiple data sources through metrics and analysis</li>
<li>Translate customer critical quality characteristics to operational requirements and continuous improvement opportunities</li>
<li>Provide authoritative advice and guidance to team including associate training, coaching or monitoring where appropriate</li>
<li>Ensure team delivers outstanding customer service via phone and email, displaying professionalism, empathy, and a sense of urgency</li>
<li>Display a genuine willingness to assist escalated situations and proactively identify solutions</li>
<li>Other projects, as defined</li>
</ul>
Required Skills/Abilities: 
<ul>
<li>People Management</li>
<li>Proven ability to manage multiple, complex inventories</li>
<li>Excellent computer skills including but not limited to proficiency in Microsoft Office Suite of applications, Nitro Pro Acrobat,</li>
<li>Ability to work remotely and independently</li>
<li>Display a positive ‘can do’/customer-first attitude</li>
<li>Excellent communication skills and appropriate etiquette and ability to manage a wide range of personalities</li>
<li>Demonstrate a high level of proficiency in the use of the English language in oral and written forms</li>
<li>Drive to learn new techniques and technology-related skills as required</li>
<li>Collaborative team spirit</li>
</ul>
Education and Experience: 
<ul>
<li>Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.</li>
</ul>
At Wellcove, we strive to create an inclusive culture for all. We understand the importance of listening and incorporating various perspectives at every level of service. Our company does not discriminate based on gender identity, race, sexual orientation, age, religion, or disability.

Claims - Manager

Safe-Guard Products International, LLC

<div></div><div><div>Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform.<div><div><div><div> 
Job Title: Claims Manager, VSC
Location: US-SC- Greenville (onsite)
FLSA: Exempt</div></div></div></div>
Company Overview:
Safe-Guard Product International serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &amp; Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard&rsquo;s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.
For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.
Position Overview:
The VSC Claims Operations Manager leads a team of Claims Supervisors and, through them, a broader organization of VSC Claims Adjudicators responsible for the timely, accurate, and consistent adjudication of Vehicle Service Contract claims. This role sits at the heart of the Safeguard Claims organization and is accountable for three equally critical dimensions of performance: (1) operational excellence in VSC claims adjudication, (2) exceptional people leadership &mdash; building engaged, high-performing teams through coaching, recognition, and development &mdash; and (3) strong client partnership, managing claims audits, escalations, and serving as a trusted operational resource for OEM and dealer clients.
The VSC Claims Operations Manager reports to the Director, VSC Claims, within a broader Safeguard Claims organization that also includes Tire &amp; Wheel (TW) and GAP Claims. Direct reports to this Manager are VSC Claims Supervisors, each of whom oversees approximately 15 Claims Adjudicators. The Manager is the primary escalation point within VSC Claims for complex adjudication decisions, client issues, and people matters.<div><div><div>
Key Responsibilities:
PEOPLE LEADERSHIP &amp; CULTURE:<div><ul><li>
Lead and develop VSC Claims Supervisors, driving accountability, leadership effectiveness, and ongoing growth through structured coaching and feedback.</li><li>
Foster a coaching culture ensuring consistent 1:1s, performance feedback, and career development for all Adjudicators.</li><li>
Drive engagement and retention through recognition, inclusive team practices, and proactive morale management.</li><li>
Lead change initiatives with transparency, equipping leaders to effectively navigate and communicate organizational updates.</li><li>
Partner with HR and leadership on performance management, talent planning, succession, and maintaining visibility into team dynamics through skip-level engagement.</li></ul></div>
VSC CLAIMS OPERATIONS &amp; TECHNICAL OVERSIGHT<div><ul><li>
Own end-to-end VSC Claims performance, ensuring adjudication accuracy, turnaround time, customer satisfaction, and cost control meet defined SLAs and KPIs.</li><li>
Serve as the technical authority on VSC product lines, coverage structures, and underwriting guidelines, supporting sound and consistent claim decisions.</li><li>
Provide hands-on guidance for complex, high-value, or disputed claims, enabling Supervisors to deliver accurate, defensible adjudication.</li><li>
Ensure ongoing technical training for Adjudicators across mechanical systems and evolving coverages (including hybrid/EV), in partnership with QA to address skill gaps.</li><li>
Drive operational excellence through performance analysis, process improvements, system enhancements, and enforcement of standardized SOPs.</li></ul>
CLIENT ENGAGEMENT &amp; PARTNER MANAGEMENT<div><ul><li>
Act as the primary operational contact for OEM, dealer group, and third-party administrator clients on VSC Claims matters.</li><li>
Lead audits end-to-end, ensuring readiness, presenting findings, and implementing corrective action plans.</li><li>
Manage client escalations with urgency, delivering clear, timely, and defensible resolutions.</li><li>
Build strong partnerships through proactive communication of performance metrics, trends, and operational insights.</li><li>
Represent VSC Claims in business reviews and collaborate cross-functionally to address client needs and drive continuous improvement based on feedback.</li></ul>
STRATEGIC &amp; CROSS-FUNCTIONAL CONTRIBUTIONS<div><ul><li>
Align with the Director and Claims leadership to drive organizational priorities, consistency, and best practice sharing.</li><li>
Support workforce planning through staffing analysis, headcount recommendations, and hiring in partnership with Talent Acquisition.</li><li>
Monitor VSC industry trends and translate insights into operational, training, and coverage adjustments.</li><li>
Champion enterprise initiatives, ensuring alignment and adoption within the VSC Claims team.</li><li>
Collaborate with peers to continuously improve processes, scalability, and overall team performance.</li></ul></div></div></div>
 The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
 Job Requirements:<ul><li>
Bachelor&rsquo;s degree OR equivalent combination of education and relevant professional experience.</li><li>
5+ years of progressive experience in claims operations, with a minimum of 2 years managing Supervisors or team leads.</li><li>
Demonstrated expertise in Vehicle Service Contract (VSC) claims adjudication &mdash; including working knowledge of powertrain, exclusionary, and stated-component coverage structures.</li><li>
Solid functional understanding of automotive mechanical systems: engines, transmissions, drivetrain, electrical/electronic systems, HVAC, fuel systems, and emerging hybrid/EV technologies.</li><li>
Proven track record of building engaged, high-performing teams through deliberate coaching, recognition, and people development.</li><li>
Experience managing client relationships in a B2B environment: including audits, escalations, and executive-level communications.</li><li>
Exceptional verbal and written communication skills; confident presenter to clients, senior leadership, and cross-functional partners.</li><li>
Strong analytical skills: ability to interpret operational metrics, identify root causes, and develop data-driven improvement plans.</li><li>
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams) and claims management systems.</li><li>
Must be authorized to work in the U.S</li><li>
Must be able to successfully pass a background check</li></ul>
Preferred:<ul><li>
ASE certification or formal automotive technical training.</li><li>
Experience in a multi-client, administrator, or warranty management environment (F&amp;I, OEM, dealer group, or extended warranty TPA).</li><li>
Familiarity with NADA, CCC, or Mitchell repair estimate platforms.</li><li>
Contact center or high-volume claims processing environment experience.</li><li>
Exposure to EV/hybrid vehicle powertrain coverage and next-generation service contract product design</li></ul>
Company Benefits:
<ul><li>Medical, Dental, and Vision Insurance
</li><li>Flexible Spending Account</li><li>
Health Savings Account</li><li>
401(k) Plan with Company Match</li><li>
Company-paid Short-Term and Long-Term Disability</li><li>
Company-paid Life Insurance</li><li>
Paid Holidays and Vacation</li><li>
Employee Referral Program</li><li>
Employee Assistance Program</li><li>
Wellness Programs</li><li>
Paid Community Service Opportunities</li><li>
Tuition Reimbursement</li><li>
Ongoing Training &amp; Personal Development</li><li>
And More!</li></ul> 
 Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.</div></div></div></div></div>

Claims Manager - Automotive - VSC

Reserv

<div>About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. 
About the role
As a Litigation Claims Team Lead, Rideshare at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing adjusting staff doing work to service a commercial ride share client. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. 
What you'll do<ul><li>
Oversee a team of commercial auto adjuster direct reports</li><li>
Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery</li><li>
Align team with client and customer expectations of the claims process</li><li>
Serve as a resource for escalated claims</li><li>
Foster a positive work environment, promote teamwork, and encourage professional growth and development</li><li>
Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team</li><li>
Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation</li><li>
Serve as backup/ leader when the Manager is out of office</li><li>
Responsible for initial onboarding tasks/ access and new hire cultural immersion</li><li>
SME for first-line questions, escalations, roundtable discussions</li><li>
Increased reserve and payment authority with the ability to assist with moderate reviews</li><li>
Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees</li></ul> 
Qualifications<ul><li>
10+ years of insurance claims experience in multiple lines of business with litigated bodily injury experience</li><li>
5+ years of leadership experience with a preference for experience managing in a remote environment</li><li>
Experience with Ride Share (or TNC/Livery) litigation is required.</li><li>
Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes</li><li>
Demonstrated commitment to quality, accuracy, and attention to detail</li><li>
Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information</li></ul> 
Benefits<ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul> 
Additionally, we will<ul><li>
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role</li><li>
Work toward reducing and eliminating all the administrative work from an adjuster role</li><li>
Foster a culture of empathy, transparency, and empowerment in a remote-first environment</li></ul> 
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</div>

Litigation Claims Manager, Rideshare

Starr Companies

<div>Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.
Locations: Atlanta, Chicago, Dallas, Houston, Philadelphia, Scottsdale 
Job Description
Duties of this position include:<ul><li>
Provide management oversight of our Third Party Administrators' Workers' Compensation claim personnel by monitoring claims on-line using our Third Party Administrator's claims system</li><li>
Review monthly loss runs, trends, reportable claims and/or problematic claims</li><li>
Must be pro-active</li><li>
Provide superior claim services to internal and external claim partners</li><li>
Participate in reviews with insureds, brokers, and Third Party Claim Administrators</li><li>
Interface with Underwriters regarding claim status exposures. Discuss trends and other factors impacting their risks</li><li>
Prepare and present internal management reports for claims with net exposure to Starr Indemnity &amp; Liability Company in excess of $250,000, as required</li><li>
Maintain and/or obtain any state adjuster licenses as directed by management</li><li>
Participate in special projects</li></ul>
Skills Required:<ul><li>
5 years handling oversight of Workers' Compensation Claims</li><li>
East Coast Workers' Compensation experience preferred</li><li>
Strong understanding of technical and coverage issues</li><li>
College degree</li><li>
Excellent verbal and written communication skills</li><li>
Strong organizational skills</li><li>
Ability to multi-task and prioritize</li><li>
Must be self-motivated and a team player</li></ul>
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.</div>

Claims Manager, Workers' Compensation

Hunt Companies

<div>A Brief Overview 
The Associate Claims and Risk Manager reports to the Senior Vice President of Risk Management and is responsible for claims management (50%) and risk and insurance program administration (50%) across multiple lines of insurance. This role serves as a liaison among third-party administrators (TPAs), brokers, insurers, and internal stakeholders to ensure accurate, timely reporting and the management of claims. This role is also responsible for assisting stakeholders with the Risk Management Information System (RMIS), invoicing, and certificates of insurance. 
 
What you will do
<ul>
<li>Ensures timely first notice of loss (FNOL) reporting in accordance with policy, broker, and carrier requirements.</li>
<li>Monitors claim status, reserves, and outcomes, escalating complex or high-severity claims as appropriate.</li>
<li>Provides guidance on claim reporting procedures and documentation requirements.</li>
<li>Tracks insurance claims from reporting to settlement across multiple lines of insurance - including, but not limited to, property, general liability, auto liability, workers' compensation, pollution, and management and professional liability.</li>
<li>Facilitates claim reviews, large loss discussions, and reserve strategy meetings.</li>
<li>Assists the team in preparing recurring and ad hoc reports on claim trends and loss drivers for internal stakeholders.</li>
<li>Supports on-site teams with renters' insurance claims/subrogation.</li>
<li>Supports the risk management team with renewals, audits, allocations, stewardship meetings, and special projects as needed.</li>
<li>Assists the team with certificate of insurance administration and compliance.</li>
<li>Performs data entry and user setup in the RMIS system, including new hires, terminations, location updates, and SSO access coordination with IT.</li>
<li>Creates and manages location codes for RMIS and TPA platforms.</li>
<li>Processes TPA invoicing and ensures accurate location codes. Partners with TPA to identify and correct location coding errors.</li>
<li>Processes and tracks insurance invoices and premium billings across multiple properties.</li>
<li>Coordinates with brokers, vendors, and fiduciary teams to resolve administrative issues related to missing or incorrect location codes, unapplied payments, and outstanding invoices.</li>
<li>Maintains and updates premium invoice trackers and related correspondence based on information from brokers and internal stakeholders.</li>
<li>Coordinates loss run requests and distribution.</li>
<li>Maintains the SOV, SOI, and insurance policy trackers.</li>
<li>Supports new vendor setup.</li></ul> 
 
Qualifications
<ul>
<li>Bachelor's Degree Required</li>
<li>4-6 years of property and casualty claims experience, corporate risk management, or other claims-related experience. Required</li>
<li>Military background or knowledge of or experience in Military housing and multifamily real estate preferred, but not required. Preferred</li>
<li>Should possess familiarity with commercial insurance claims, including workers&rsquo; compensation, property, and builders&rsquo; risk, general liability, and management/professional liability.</li>
<li>Strong oral and written presentation skills, including high proficiency in PowerPoint, Word, and Excel.</li>
<li>Demonstrated desire to learn; adaptable to new program implementation and continuous improvement.</li>
<li>Strong interpersonal communication and problem-solving skills.</li>
<li>Problem-solving and analytical skills (both quantitative and qualitative).</li>
<li>Knowledge of statistics, data collection, analysis, and data presentation.</li>
</ul>
Compensation 
We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $78,890 - $102,720, exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors &ndash; we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. 
 
Benefits 
A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more! 
 
Click Here for Benefits Overview 
https://www.huntmilitarycommunities.com/careers/benefits

You must be able to pass a drug, background screen, and motor vehicle record check (if one is required per the position). 
 
EEO/ADA 
The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

#INDHUNG

#ZRHMH</div>

Associate Risk and Claims Manager

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