claims manager

SUNSHINE MANPOWER SOLUTION AND SERVICES

<div>Udaipur
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Job Title: Claims Manager (Insurance) 
Location: Udaipur 
Experience: 2-5 years of experience in Claims Management within the Insurance domain(General and Life). 
Job Summary: 
We are seeking a highly skilled and experienced Claims Manager with a strong background 
in the insurance domain covering General Insurance and Life Insurance. The ideal candidate 
will be responsible for managing end-to-end claims processes, ensuring efficient, fair, and 
timely settlement of claims in compliance with regulatory guidelines and company policies. 
The role requires strong analytical skills, attention to detail, and the ability to lead a team. 
delivering exceptional customer service while minimizing fraud and operational risks. 
Key Skills &amp; Competencies: 
In-depth knowledge of claims processes across General and Life Insurance domains. 
Strong understanding of IRDAI regulations, policy terms, and underwriting principles. 
Proficiency in claims assessment, investigation, and negotiation. 
Excellent analytical, problem-solving, and decision-making abilities. 
Strong leadership, communication, and interpersonal skills. 
Ability to handle high volumes of claims while maintaining accuracy and quality. 
Proficiency in MS Office and insurance claims management systems. 
Educational Qualifications: 
Graduate/Postgraduate in Insurance, Finance, Commerce, or Management. 
Proven track record in claims settlement, fraud control, and process optimization. 
Experience in team management and handling high-value claims will be an advantage. 
Key Performance Indicators (KPIs): 
Average claim settlement turnaround time (TAT). 
Customer satisfaction score (CSAT). 
Accuracy and compliance rate in claims processing. 
Reduction in claim leakage and fraudulent claims.
<div><div><div><div>Experience</div> <div>2 - 5 Years</div>
</div> 
<div><div>Salary</div> <div>2 Lac 50 Thousand To 3 Lac 50 Thousand P.A.</div>
</div> 
<div><div>Industry</div> <div>Financial Services / Banking, Investments / Insurance / Stock Market / Loan</div>
</div> 
<div><div>Qualification</div> <div>B.B.A, B.Com</div>
</div> 
<div><div>Key Skills</div> <div>Claim Management Life Insurance General Insurance Fraud Control Claim Settlement Optimization Good Communication Skills</div></div></div></div></div>

Claims Manager

Suncorp

Take the next step. Be part of something bigger at Suncorp.<ul><li>Contract Role: Commencing 24 November 2025 until 29 April 2026</li><li>Hours: Full-time, Monday-Friday (rotating roster 8am-6pm)</li><li>Salary: $79,500 inclusive of 12% super</li><li>Training: 5-week structured program</li></ul> What It's Really Like to Be a Claims Manager at Suncorp As a Claims Manager, people think I just manage claims. But what I really do is help people on some of the worst days of their lives - and we're looking for others who are just as passionate about making a difference.When storms hit or fires break out, our phones ring. I could be speaking to someone whose home is underwater, whose roof has collapsed, or who's just lost everything. It's not easy, but it's real, human work, that matters - because customer obsession is at the heart of everything we do.I joined Suncorp because I wanted to make a difference. What I found was a role where I'm challenged every day, backed by a team who truly gets it, and supported by leaders who check in, especially after the tough calls.What I Do as a Claims Manager:No two days are ever quite the same, but here's what you can expect:<ul><li>Listen, really listen: I speak with customers who are often overwhelmed or vulnerable. I give them the space to be truly heard, because customer obsession starts with understanding.</li><li>Be a calm, steady guide: I walk them through what's covered in their policy, what will happen next, and make the complex feel simple.</li><li>Balance heart with policy: I make fair, transparent decisions that respect both the customer's situation and our guidelines.</li><li>Keep things moving: I manage my own portfolio of claims end-to-end, making timely decisions and keep things moving, especially during busy times.</li><li>Solve problems: Every customer's situation is different. I think critically and creatively to find the best way forward, especially when things don't go to plan.</li><li>Stay on top of the detail: I document everything accurately, it's how we stay accountable and ensure customers feel confident in the process.</li><li>Lean on your team: Some calls are challenging, but I'm part of a supportive group who debrief together, check in, and keep things human.</li></ul>What You'll Bring:This isn't a script-reading call centre job. It's fast-paced, emotionally complex and deeply human.You'll do well here if you bring:<ul><li>Compassion: A calm, compassionate voice that brings reassurance, even in tough conversations</li><li>Resilience: Emotional resilience with the ability to manage your wellbeing and stay grounded</li><li>Confidence: Confidence to make clear, fair decisions and communicate them with clarity</li><li>Detail-Focused: Sharp attention to detail paired with the skill to balance multiple priorities</li><li>Empathy: Genuine empathy and care for customers navigating challenging times</li><li>Growth Mindset: Experience in customer service, claims, insurance, or fast-paced environments is valued, but what matters most is a growth mindset and passion to make a real difference</li><li>Work From Home Setup: Reliable internet & ergonomic desk and chair. Laptop & headset will be provided.</li></ul>What's in it for you:<ul><li>Hours: Full-time, Monday to Friday (rotating roster between 8am-6pm) - contract role until 29 th April 2026.</li><li>Location: Hybrid working - just two days a week in the office</li><li>Salary: $79,500 inclusive of 12% super</li><li>Training: Five weeks of structured, supportive training, setting you up to succeed and grow from day one.</li><li>Equipment: Laptop and headset will be provided.</li><li>Support: Leaders who genuinely care, real-time coaching to help you shine, access to Employee Assistance Programs, and a kind, capable team that has your back.</li></ul>Why I Stay:This job isn't for everyone. You need thick skin and a big heart. You'll have days where the calls are tough, and you feel stretched. But if you're someone who finds purpose in helping people when it really counts, you'll find this role incredibly fulfilling.We're hiring now. If this speaks to you, apply today.And if you're unsure? Apply anyway, we'd love to speak with you. Some of the best Claims Managers here had no idea they'd be good at this, until they gave it a go.For more information, please contact our delivery partners on .At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We'd love to see your application and speak with you even if you do not match the above mentioned.Advertised: 29 Oct 2025 AUS Eastern Daylight Time Applications close: 09 Nov 2025 AUS Eastern Daylight TimeDon't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.

Leading Edge

Job Title: Motor Claims Manager Location: Riyadh Contract: 3-6 months (extendable) Overview Our client, a top-tier insurer in Saudi Arabia, is hiring a Motor Insurance Claims Expert to lead cost-saving initiatives and optimize average claim costs. Responsibilities <ul><li>Drive cost-reduction and benefit realization initiatives.</li><li>Optimize average motor claim costs and settlement frameworks.</li><li>Apply regional and international best practices in motor claims.</li><li>Work with actuarial, operations, and finance teams.</li><li>Handle motor insurance policies, including quotations, issuance, and renewals.</li><li>Conduct risk assessments and policy reviews.</li><li>Contribute to developing and launching new motor insurance products.</li></ul> Requirements <ul><li>Motor claims operations and claims analytics & cost control.</li><li>2+ years in the motor insurance industry, with exposure to GCC or international insurance markets.</li><li>Excellent customer service, communication, and analytical skills.</li><li>Proficiency in Arabic and English.</li></ul>

Motor Claims Manager

SD (Middle East) LLC

<div>Together, we make the difference.
We are a leading provider of innovative, high-performance solutions for airport logistics. Our portfolio includes advanced baggage and cargo handling systems, digital logistics software, and a full range of maintenance and support services. Our clients include some of the world&rsquo;s most renowned airports and airlines.

Join our dynamic Legal and Compliance team as a Contracts and Claims Manager, based in Dubai, UAE. This role offers the opportunity to work on high-impact projects across the region, with flexibility to travel and support operations in KSA when required.
What are my responsibilities?
<ul><li>Review and analyze contract terms and conditions with customers and main subcontractors.</li>
<li>Identify contractual risks, opportunities, potential claims, and obligations.</li>
<li>Support project teams in understanding, interpreting, and applying contractual provisions.</li>
<li>Safeguard the company&rsquo;s contractual entitlements through timely notifications and proper documentation.</li>
<li>Manage all claim-related activities, including correspondence, substantiation, and negotiation within the project scope.</li>
<li>Promote awareness of claim strategies and their operational implementation among project stakeholders.</li>
<li>Formulate and prepare incoming and outgoing claims in coordination with relevant project team members.</li>
<li>Maintain an up-to-date register of all claims, events, and contract documentation.</li>
<li>Support the procurement department in drafting and reviewing contractual documents.</li>
<li>Assist in reviewing tender documents and contracts to identify key terms, obligations, and potential risks.</li>
<li>Prepare clarifications and queries to clients during the tender stage.</li>
</ul>What do I need to qualify for the role?
<ul><li>Bachelor&rsquo;s degree in Engineering (any field) or a Commercial degree &mdash; ideally with specialization in Business Law, LLM, or similar.</li>
<li>Minimum of 5 years&rsquo; experience in EPC projects within the Middle East region.</li>
<li>Solid understanding of contract structures, terms and conditions, and related legal implications.</li>
<li>Proven familiarity with FIDIC and other standard contract forms.</li>
<li>Experience in delay analysis and time extension claims.</li>
<li>Proficient in MS Word, Excel, and PowerPoint.</li>
<li>Working knowledge of project planning and scheduling concepts.</li>
<li>Strong written and verbal communication skills.</li>
<li>Analytical mindset with excellent attention to detail.</li>
<li>Effective team player with collaborative approach.</li>
<li>Fluent in English.</li></ul></div>

Contracts and Claims Manager

Aston Charles

Motor Claims Manager (Home-Based) - Newcastle Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: North East & Scotland Town/City: Newcastle Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 16A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result!This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet.Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture.This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers.It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments.You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term!Aston Charles - a personalised service from industry expertsGeneral Insurance and Financial Services Recruitment

Motor Claims Manager (Home

ISC Projects Pvt. Ltd.

The Contracts and Claims Management Manager is responsible for overseeing and managing the company&rsquo;s contracts and claims processes. This role ensures that all contractual obligations are met, disputes and claims are resolved in a timely manner, and that all activities comply with legal and regulatory requirements. The ideal candidate will possess strong negotiation, communication, and legal skills to effectively manage risk and protect the organization&rsquo;s interests.Experience: BE / BTech (Civil) with minimum 10+ years of experience in Roadways / Railways preferably EPC / Contracts exposure.Key Responsibilities:Contracts Management:<ul><li>Review, draft, and negotiate contracts, including but not limited to supplier agreements, service contracts, and client agreements</li><li>Ensure contracts are in compliance with company policies, laws, and regulations</li><li>Track and monitor contract performance, deadlines, and deliverables</li><li>Provide advice and guidance to internal stakeholders regarding contract terms, obligations, and risks</li><li>Develop and maintain a centralized contract repository and tracking system</li></ul>Claims Management:<ul><li>Manage the claims process for the organization, including assessing, investigating, and responding to claims</li><li>Work closely with legal teams, insurers, and external parties to resolve claims in a timely manner</li><li>Analyse and report on claims trends, providing recommendations for risk mitigation</li><li>Ensure that all claims are properly documented, and legal procedures are followed</li></ul>Risk Mitigation &amp; Compliance:<ul><li>Identify potential risks in contracts and claims and implement strategies for risk reduction</li><li>Advise management on potential legal and financial implications related to contract terms and claims</li><li>Monitor legal and regulatory changes that may impact contracts and claims management practices</li><li>Ensure all contracts and claims are handled in accordance with company policies and applicable laws</li></ul>Leadership:<ul><li>Supervise and mentor a team of contract administrators, claims specialists, and other support staff</li><li>Provide training and development to team members to enhance their knowledge of contract management and claims resolution processes</li><li>Foster collaboration across departments to streamline contract and claims processes</li></ul>Reporting and Documentation:<ul><li>Prepare regular reports for senior management on the status of contracts, claims, and any ongoing disputes or legal matters</li><li>Maintain accurate records of contract negotiations, claims resolutions, and any related correspondence</li><li>Ensure all contract and claims documentation is stored securely and in compliance with data protection regulations</li></ul>Stakeholder Communication:<ul><li>Liaise with external partners, including suppliers, contractors, and legal advisors, to resolve issues and ensure that contractual obligations are met</li><li>Serve as a point of contact for internal stakeholders regarding contract terms and claims matters</li><li>Communicate effectively with senior management regarding potential risks, claims status, and resolutions</li></ul>What We Offer:<ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth and professional development</li><li>Dynamic and supportive work environment</li><li>Training and certification opportunities</li></ul>Job Type: Full-timePay: &#8377;50,000.00 - &#8377;150,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>EPC: 10 years (Required)</li><li>Roadways/Railways: 5 years (Required)</li><li>Contracts &amp; Claims: 10 years (Required)</li></ul>Work Location: In person

Sanderson

A growing insurance broking organisation is seeking an experienced Claims Client Manager to join its UK Real Estate team. This is a client-facing role, managing a portfolio of commercial property clients, delivering high-quality claims services, and ensuring strong relationships with insurers, loss adjusters, and internal teams. Key Responsibilities: <ul> <li>Manage end-to-end claims for a portfolio of commercial clients, including large or sensitive claims.</li><li>Provide advice on policy coverage, documentation requirements, and claims processes.</li><li>Negotiate with insurers to achieve fair and cost-effective settlements.</li><li>Build and maintain strong, long-term relationships with clients, insurers, and loss adjusters.</li><li>Conduct periodic portfolio reviews and provide management information as required.</li><li>Support tenders and client presentations, demonstrating the claims proposition.</li><li>Maintain accurate records, ensuring compliance with internal procedures and regulatory standards.</li><li>Participate in insurer relationship meetings and contribute to service improvement initiatives.</li></ul> Skills & Experience: <ul> <li>Strong commercial insurance claims experience, preferably in property or real estate.</li><li>Knowledge of commercial insurance policies claims procedures, and risk management principles.</li><li>Excellent analytical, problem-solving, and negotiation skills.</li><li>Strong communication skills, able to build rapport with clients and stakeholders.</li><li>Well-organised, able to prioritise workloads and meet deadlines without compromising quality.</li><li>Competent in Microsoft Office and internal claims systems.</li><li>CII qualifications required (or willingness to take out the relevant classes).</li><li>Understanding of regulatory controls and compliance requirements.</li></ul> Ideal Candidate:A proactive, client-focused claims professional with a strong commercial insurance background within Real Estate or Property who is motivated to develop further through formal CII learning and hands-on experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

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