claims manager

Al Serh Al Kabeer Construction

A Construction Claims Manager for Planning (Planning &amp; Claims Manager) oversees project schedules, analyzes delays, and prepares Extension of Time (EOT) or cost claims, primarily using Primavera P6. They bridge planning and commercial teams to minimize financial exposure, manage contract risks (FIDIC), and ensure compliance.Key Responsibilities<ul><li>Delay Analysis: Conduct schedule risk assessments and critical path analyses to identify, quantify, and document delays.</li><li>Claims Preparation: Prepare, submit, and defend Extension of Time (EOT) and cost claims,, ensuring contractual compliance.</li><li>Schedule Management: Review contractor schedules, monitor baseline progress, and ensure timely, accurate forecasting.</li><li>Contract Administration: Review and negotiate claims with clients, subcontractors, and consultants, acting as a liaison with legal teams.</li><li>Documentation: Maintain comprehensive project records, including minutes of meetings, requests for information (RFIs), and change orders.</li></ul>Required Qualifications<ul><li>Education: Bachelor&rsquo;s degree in Engineering, Construction Management, or Law.</li><li>Experience: 5-10+ years in construction, with significant experience in project planning, scheduling (Primavera P6), and contract administration.</li><li>Knowledge: Strong understanding of FIDIC contracts, claims methodology, and construction law.</li><li>Skills: Excellent analytical, communication, and negotiation skills.</li></ul>Key Performance Indicators (KPIs)<ul><li>Successful approval of EOT/cost claims.</li><li>Accurate, up-to-date project schedules and risk logs.</li><li>Timely identification of potential contractual disputes.</li></ul>Job Types: Full-time, PermanentPay: AED10,000.00 - AED15,000.00 per monthExperience:<ul><li>Construction Industry in UAE: 5 years (Required)</li><li>High Rise Building Project in UAE: 5 years (Required)</li></ul>Application Deadline: 20/02/2026

Claims Manager

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
ELDS Sales &amp; Solutions Manager<div> 
Your role and responsibilities
In this role, you will oversee Local Sales &amp; Solutions projects within the Electrification, Distribution Solutions in Istanbul, Turkey, providing clear guidelines, feedbacks, tasks and milestones, while ensuring effective contract management throghout the project lifecycle. In this role, you will maintain and enhance customer satisfaction by ensuring that ABB requirements and all targets are met in the contracts, providing high-quality service at every stage of the project. 
 
The work model for the role is: hybrid 
 
You will be mainly accountable for:<ul><li>
Responsible for directing the administration of all contracts, subcontracts, purchase orders and change orders and the risk management from pre-award phase to close out and all associated terms and conditions</li><li>
Review and provide specialized advice on contractual matters, agreements of all kinds, contracts, tenders, risks, claims, disputes and all issues that are governed by contract with clients, subcontractors, suppliers and partners</li><li>
Develop in conjunction with corporate contract management and implement contract documentation for procurement, proposals, agreement and contractual correspondence of all nature in accordance with terms and conditions of contracts</li><li>
Contract negotiations, teaming up with the sales, controlling and trade compliance, making decisions during negotiations, preparing adjustments to contract documents</li><li>
To be responsible for the risk review process from the contract management perspective</li><li>
Driving continuous improvement of contract and risk management processes and delivering training programs</li><li>
Develop the risk profile of the individual projects, contracts and the customer as a permanent member of risk review process</li></ul></div><div> 

Qualifications for the role</div><div></div><div><ul><li>
University degree in Engineering or Business Administration</li><li>
Between 5 to 10 years of experience in Contract Management, Sales and Project Management in multi-discipline distribution, industry and EPC projects</li><li>
Experience in claims and contractual matters, able to value variations, adjudicated claims and resolve disputes</li><li>
Experience in FIDIC or similar conditions of contracts is preferable</li><li>
Ability to work in consortium environments and contracts</li><li>
Willing to travel inland and/or abroad</li><li>
Solid knowledge in risk awareness, risk management and mitigation</li><li>
Good communication and negotiation skills</li><li>
Proficient command of both written and spoken English skills</li></ul></div> 
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

Contract & Claims Manager

Sedgwick

<div>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
Certified as a Great Place to Work&reg;
Fortune Best Workplaces in Financial Services &amp; Insurance
Claims Manager - Technical Standards and Compliance | Brea, CA
<div>Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world&rsquo;s best brands?
<ul><li>Apply your knowledge and experience in the context of an energetic culture.
</li><li>Deliver innovative customer-facing solutions.
</li><li>Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
</li><li>Leverage Sedgwick&rsquo;s broad, global network of experts to both learn from and to share your insights.
</li><li>Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
</li><li>Enjoy flexibility and autonomy in your daily work.
</li><li>Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
</li></ul>ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
OFFICE LOCATIONS
 
Brea, CA
</div><div><div><div><div><div><div><div><div><div>PRIMARY PURPOSE : To ensure product quality and regulatory standards compliance by line-of-business; to establish policies and procedures; and to develop and train colleagues on technical components of new programs.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Establishes policies and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements on new programs.
</li><li>Analyzes management reports related to new program performance and quality; mentors new colleagues to improve performance as needed.
</li><li>Maintains complete understanding of new program design, processes, client expectations and partner relationships; makes recommendations for improvements; and develops best practices for disability and leave operational processes.
</li><li>Serves as subject matter expert responsible for the training of technical processes and requirements; leads training initiatives for colleagues, supervisors/managers and clients as needed.
</li><li>Leads projects focused on large process, procedural and /or compliance changes/updates; communicates changes/updates to field offices, IT, Legal and other applicable business units regarding regulatory requirements and changes.
</li><li>Plays key role in maintaining client relationships; assists in new business productions; and represents Company with specified industry groups.
</li></ul>ADDITIONAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Performs other duties as assigned.
</li><li>Supports the organization's quality program(s).
</li><li>Travels as required.
</li></ul>SUPERVISORY RESPONSIBILITIES
<ul><li>Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
</li><li>Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
</li><li>Provides support, guidance, leadership and motivation to promote maximum performance.
</li></ul>QUALIFICATIONS
Education &amp; Licensing
 
Bachelor's degree from an accredited college or university or equivalent preferred.
Experience
 
Five (5) years of California Workers Compensation claims management experience required.
Licensing / Jurisdiction Knowledge: California workers compensation claims management experience; SIP Required.
Skills &amp; Knowledge
<ul><li>In depth knowledge of claims management, managed care and/or absence management processes and procedures
</li><li>Excellent oral and written communication, including presentation skills
</li><li>PC literate, including Microsoft Office products
</li><li>Analytical and interpretive skills
</li><li>Strong organizational skills
</li><li>Excellent interpersonal skills
</li><li>Excellent negotiation skills
</li><li>Ability to work in a team environment
</li><li>Ability to meet or exceed Performance Competencies
</li></ul></div></div></div></div></div></div></div></div></div>TAKING CARE OF YOU
<ul><li>Flexible work schedule.
</li><li>Career development and promotional growth opportunities.
</li><li>A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
</li></ul>As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $110,000 - $127,000. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
#Claims #LI-AM1
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
<h2 class="jobSectionHeader">If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</h2></div>

Claims Manager - Technical Standards and Compliance | Brea, CA

Pru Life UK

<div>
 Prudential&rsquo;s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people&rsquo;s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
 
 
 
 Prudential (UK) in partnership with HCL group
 
 plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer.
 
 
 This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group&rsquo;s experience in technology and healthcare solutions.
 
 
 Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India&rsquo;s first World Cup Victory!
 
 
 Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
 
 
 To partner with us in this mission, we are looking for a talented Assistant Manager &ndash; Claims Management to join our Experience team in Mumbai.
 
 
 
 Assistant Manager &ndash; TPA Claims Management
 
 
 
 As an Assistant Manager Claims, your typical week might include the following:
 
 
 <ul>
 <li>
 Guiding TPA processing team by providing medical opinion for Health Insurance Claims
 </li>
 <li>
 Ensure claims of valid settlements are made according to the company practice and procedures.
 </li>
 <li>
 Processing and approving medical claims pertaining to Indemnity, Benefit for both Group and Retail, with sharp FWA and Loss minimization approaches.
 </li>
 <li>
 Thorough on the compliance and regulatory requirements and implementation in the claims process.
 </li>
 <li>
 Case management of potential cases to Network team, maintaining data of referred/saving achieved/impact against cashless outgo.
 </li>
 <li>
 Automation and rule driven decision making with timely update of benefit in TAT / TMS / Transaction
 </li>
 <li>
 Create and reviewing claim simplification guidelines to Improve TAT, Minimize transaction.
 </li>
 <li>
 Medical decisioning and guidance to the team
 </li>
 <li>
 Audit of TPA processed claims and also Inhouse processed claims.
 </li>
 <li>
 Regulatory compliances &ndash; Claim processing guideline as per compliance and timely implementation of any New Circular.
 </li>
 <li>
 Train TPA teams &ndash; Timely Training of TPA for new benefit, process change, Understanding and claim Philosophy as per PHI standard.
 </li>
 <li>
 Benefit claims &ndash; Well versed with processing of Benefit claims, Creating SOP, Pay-out framework to Nominee/Legal heir.
 </li>
 <li>
 Collaborate with FWA Manager to provide inputs from agencies for efficient Fraud restriction and necessary checks and balances in system.
 </li>
 <li>
 Re-UW opinion for non-disclosure cases &ndash; Training to Team for indicated cases for Re-UW referral, tracking and corrective action basis UW decision.
 </li>
 <li>
 Extend support to the sales/distribution &ndash; Separate prioritization que for green channel, Specific Agent, Broker.
 </li>
 <li>
 Set up and create robust governance to manage TPA process with great efficiency.
 </li>
 <li>
 Proficient with medical terms &amp; systems (including ICD/CPT/PCS codes).
 
 
 </li>
 </ul>
 
 You could be the right candidate if you&hellip;
 
 
 
 <ul>
 <li>
 Are a doctor by training (/BAMS/BHMS/BDS)
 </li>
 <li>
 Have 03-05 years&rsquo; experience of health Insurance claim processing management with at least 1-2 years&rsquo; experience as team leader managing and holding responsibility daily claim flow.
 </li>
 <li>
 Understands the TPA ecosystem and has experience of managing TPA model (Preferred)
 </li>
 <li>
 Have startup experience or setting up a team from scratch (Preferred but not mandatory)
 </li>
 <li>
 Should be a decisive &amp; creative individual.
 </li>
 <li>
 Should be able to make quick decisions and have good judgment and analytical skills
 </li>
 <li>
 Have an excellent verbal and written communication skills and strong negotiation skills.
 </li>
 <li>
 Always open to embracing change and be able to manage it
 
 
 </li>
 </ul>
 
 This could be the gig for you if you&hellip;
 
 
 
 <ul>
 <li>
 Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas.
 </li>
 <li>
 Like to work in a culture where everyone can see what others are doing
 </li>
 <li>
 Take help from others when stuck and encourage others when there are setbacks
 </li>
 <li>
 Take full responsibility for your own output while thinking wing to wing across the organization; to solve for the customer
 </li>
 <li>
 Have strong clinical knowledge and clinical decision-making skills
 </li>
 <li>
 Have built best in class processes from a scratch.
 </li>
 <li>
 Are passionate about leveraging digital tools to transform customer experience What can make you extra special.
 
 
 </li>
 </ul>
 
 What Can Make You Extra Special
 
 
 
 <ul>
 <li>
 It&rsquo;s a great if you have already read books like Blue Ocean strategy &amp; Zero to One. Before you saw them mentioned here.
 </li>
 <li>
 You have real stories to tell about how your team, and you challenged convention and took the path less travelled.
 </li>
 <li>
 We are keen to listen to your story; doesn&rsquo;t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly.
 
 
 </li>
 </ul>
 
 Location: Mumbai
 
 
 
 
 Prudential is an equal opportunity employer.
 
 We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
</div>

PHI - Assistant Manager- Claims Management

Mazari Technical Works LLC

Hiring &ndash; Commercial Manager Location: Dubai, United Arab Emirates Project Type: High-Value Construction ProjectsWe are looking for an experienced Commercial Manager to handle and lead our contracts and commercial activities in Dubai. This senior role is responsible for protecting the company&rsquo;s commercial interests, managing contracts and claims, handling disputes, and supporting management with commercial and financial decisions on major construction projects.Available PositionCommercial ManagerRequirements✅ Bachelor&rsquo;s Degree in Quantity Surveying, Civil Engineering, Construction Law, or related field ✅ 10+ years of experience in the construction industry ✅ Minimum 5 years in a senior commercial or claims role in UAE / GCC ✅ Strong knowledge of FIDIC contracts (Red &amp; Yellow Books) ✅ Good understanding of UAE construction laws ✅ Proven experience in preparing and settling major claims ✅ Experience in EOT, variations, delay, disruption, and final accounts ✅ Strong skills in contracts, cost control, and risk management ✅ Excellent communication skills in English (written and spoken) ✅ Arabic language knowledge is an advantageJob Responsibilities<ul><li>Prepare, submit, and negotiate EOT and cost claims</li><li>Manage full contract administration for main contracts and subcontracts</li><li>Ensure works are handled as per contract conditions and reduce commercial risks</li><li>Handle disputes and claims, coordinating with legal advisors and consultants</li><li>Support management with commercial advice, risk control, and correspondence</li><li>Monitor cash flow, variations, costs, and final accounts</li><li>Protect company profits and improve project margins</li><li>Lead and manage a team of Quantity Surveyors, Contract Administrators, and Claims staff</li><li>Manage major subcontractors with proper contractual protection</li></ul>Salary &amp; Benefits<ul><li>Salary as per market standards</li><li>Senior management position</li><li>Opportunity to work on large and complex projects</li><li>Long-term career growth and leadership exposure</li></ul>JoiningImmediate / Short Notice PreferredHow to ApplyInterested candidates may whatsapp their CV to: +971 58 817 9032 Please mention &ldquo;Commercial Manager&rdquo; in the subject / message.Job Type: Full-time

Commercial Manager

Transpo Group Middle East

Location: Riyadh (Project based) Company: Project Management Consultancy (PMC)Role OverviewThe Senior Contracts Manager will be responsible for leading all contractual, commercial, procurement, and claims-related matters across complex mixed-use, residential, and hospitality developments. The role requires deep expertise in pre- and post-contract management, strong claims and dispute resolution capability, and proven experience working within a PMC framework, acting as the client&rsquo;s commercial and contractual representative.Qualifications &amp; ExperienceMandatory<ul><li>Minimum 15 years&rsquo; experience in contracts and commercial management.</li><li>Strong background in PMC / consultancy environment.</li><li>Demonstrated expertise in procurement and claims management.</li><li>Degree in Quantity Surveying, Engineering, Construction Management, or related discipline.</li><li>Strong knowledge of FIDIC-based contracts and international construction practices.</li></ul>Preferred<ul><li>Professional membership (e.g., MRICS, MCIOB, MCIArb, or equivalent).</li><li>Experience in the Middle East is an advantage.</li><li>Exposure to arbitration, adjudication, or formal dispute proceedings.</li></ul>Key Competencies<ul><li>Strong commercial judgment and negotiation skills</li><li>Excellent claims analysis and contract interpretation capability</li><li>Stakeholder management at senior/client level</li><li>Clear written and verbal communication</li><li>Ability to manage complex, fast-paced project environments</li></ul>Job Type: Full-timePay: Up to ﷼40,000.00 per monthExperience:<ul><li>contracts, procurement, commercial &amp; claims: 10 years (Required)</li><li>mixed-use, hospitality, residential: 10 years (Required)</li><li>GCC: 5 years (Required)</li></ul>License/Certification:<ul><li>MRICS, FRICS, CIOB (Preferred)</li></ul>

Senior Contracts Manager PMC

PepsiCo

<div>
 
 Responsibilities
 
 
 
 
 Claims and Return Management
 
 
 
 <ul>
 <li>
 Team Leadership
 </li>
 <li>
 Owning the overall dashboard for the claims &amp; Penalties teams
 </li>
 <li>
 Coordinate the workload based on the incoming claims &amp; Penalties and set main success criteria.
 </li>
 <li>
 Asses the team performance through following up on individual KPIs and set Team objeactives
 </li>
 <li>
 Act as SPOC (single point of contact) for team regarding productivity projects and BU needs &amp; Follow ups
 </li>
 <li>
 Manage Returns
 </li>
 <li>
 Followup on notifications about return delivery from customer/sales (in rare cases &ndash; only large quantity errors, health issues, damages etc.) and followup on alignments on issue resolution with the customers
 </li>
 <li>
 Followup on approvals for delivery note from Sales team and Inform the delivery driver for pick up of goods
 </li>
 <li>
 Manage Refusals
 </li>
 <li>
 Followup on order refused after reaching customer premise
 </li>
 <li>
 Validate the customer credit claim in system and validate the claims team work by validating the documents and steps.
 </li>
 <li>
 Handle Penalties
 </li>
 <li>
 Follow up on Penalties team performance &amp; Deliverables
 </li>
 <li>
 Setup &amp; continuous improvement of tool for tracking penalties (including analytics for penalties)
 </li>
 <li>
 Budget monitoring &amp; Reporting and consolidate respective end-of-month findings
 
 
 </li>
 </ul>
 
 Process Management
 
 
 
 <ul>
 <li>
 Design and Maintain processes and SOP
 </li>
 <li>
 Ensure processes application in function specific operations by doing routine checks on number of times they were open and blocking new SOPs from being implemented without approval
 </li>
 <li>
 Define a framework for updating the SOPs and manage change request for updating SOPs
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proficiency in English and French (written and spoken C1)
 </li>
 <li>
 Demonstrated stakeholder management experience with both internal and external customers working within customer service and ideally customer claims management
 </li>
 <li>
 Atleast 5 years of experience managing complex administrative team reviewing the eligibility of legal requirements for documents and the compliance of the claims.
 </li>
 <li>
 Working Knowledge of MRP required (pref. SAP)
 </li>
 <li>
 Working Knowledge of Power Apps/BI or similar reporting dashboard software preferable
 </li>
 <li>
 Excel &amp; Office package advanced knowledge mandatory
 </li>
 <li>
 Minumum two years in leading a team
 </li>
 </ul>
</div>

Supply Chain Customer Support - Claims and Penalties Team Leader (French fluent)

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