claims negotiator

Allstate Insurance

<div>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
As a Claims Resolution Adjuster, your main focus will be investigating automobile accidents involving bodily injury. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair injury settlements with all parties involved.
The Claims Resolution Adjuster will primarily be responsible for the liability investigation and ultimate decisions, identifying injured parties beyond who is listed at FNOL (First Notice of Loss), and recognizing impactful risk potential on claim files. They will be responsible for supporting the claimant throughout the vehicle restoration process and providing feedback on the Auto process in general. The Claims Resolution Adjuster and Casualty Adjusters will work hand-in-hand throughout the claims process.
Candidates for this role must reside in either the Central (CST), Mountain (MST), or Pacific (PST) time zone. This position is not available to residents of California, Washington, Alaska, Hawaii, or Puerto Rico.
Schedule: 8-hour shift Mon-Fri | 8:00am - 4:30pm or 9:00am - 5:30pm with potential Saturday duty rotation.
You&rsquo;ll wear a few hats to fill a few roles throughout your day that all require a level of experience:
The Customer Service Expert &ndash; you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always.
The Investigator &ndash; you&rsquo;ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.
The Effective Communicator &ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
The Negotiator &ndash; you will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.
The Problem Solver &ndash; you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
The Recorder &ndash; you&rsquo;ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You&rsquo;ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.
Qualifications:<ul><li>
2+ years Claims experience, specifically Casualty Bodily Injury claims background.</li><li>
Claims investigation and negotiation experience is preferred.</li><li>
Experience with liability investigations, investigating coverage, PD coverage, set MOI, rental and resolving liability a plus.</li><li>
Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.</li><li>
Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.</li></ul>
Remote Work: 
This position is a permanent remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States within one of the listed time zones above.
When you work from home full time, you&rsquo;ll need:<ul><li>
A dedicated workspace in your residence that is private and free from distractions.</li><li>
A minimum internet bandwidth of 50 MB down/5 MB up.</li><li>
Appropriate work surface and seating.</li></ul> 
What will Allstate provide?<ul><li>
A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse).</li><li>
Connectivity reimbursement of $80 per month to offset some of the cost of internet.</li></ul> 
Notice of Licensing Requirement<ul><li>
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.</li><li>
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.</li></ul>
Sign-On Bonus:
You may be eligible for a $1,000 Licensing Sign-On Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property &amp; Casualty License, Designate Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
*Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus.*
Allstate Benefits
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you&rsquo;ll enjoy a Total Rewards package that includes:<ul><li>
Competitive pay with needed support for continuous development and career advancement.</li><li>
Flexibility in scheduling and a time off policy that helps support your work/life balance.</li><li>
Initial and ongoing training to get you proficient in your new role</li><li>
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.</li></ul>
Please Note:<ul><li>
In our virtual environment, employees are required to engage and participate on camera during online meetings and trainings</li><li>
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.</li></ul>
#LI-BC1
Skills
Compensation
Compensation offered for this role is 20.77 - 32.67 per hour and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</div>

Claims Resolution Adjuster - Remote (PST/MST/CST)

PHI Air Medical

<div>Join Our Life-Saving Team in Phoenix, AZ today and take advantage of a $7,500 sign on bonus &mdash; this offer won&rsquo;t last long! Apply Today!
Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe.
With PHI Health you&rsquo;ll collaborate with the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.
Who We Are:
PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.
Job Summary:
The appeals negotiator is responsible for ensuring the highest reimbursement for all underpaid contractual and non-contractual payers. The negotiator will build and maintain outstanding relationships with all payers while adhering to PHI reimbursement policies. The negotiator will identify, document, and assist in the collections of all contracted and non-contracted underpayments from the payers. The negotiator will provide and produce thorough supporting documentation regarding additional payment for the level of services that were rendered. This position provides oversight and resolution for claim denials that require written response. This includes denials for medical necessity, low &quot;usual and customary&quot; payments, not to the closest facility, and reduction to ground level payments. This position requires a high level of knowledge in compliance, federal and state regulations, and clinical record information extraction. This position reports to the leadership of Patient Financial Services.
Compensation and Benefits<ul><li>
We offer a range of competitive pay and benefits package to keep our teams happy, healthy, and invested.</li></ul>
Schedule/Location<ul><li>
5 &amp; 2</li><li>
Phoenix, AZ</li></ul>
The Successful Candidate Will Have:<ul><li>
High School diploma or GED required.</li><li>
Bachelor's degree preferred with 5 years related work experience.</li><li>
5+ years' experience in medical billing, surgical billing, billing in emergency medical services and collections preferred.</li><li>
Medicare, Managed Care, Workers' Comp. experience.</li><li>
3-5 years of experience in appeals and negotiation background.</li><li>
Expertise in billing software and Internet-based research required.</li><li>
Must have solid knowledge of patient account systems, revenue management processes, workflow systems and the ability to troubleshoot and suggest improvements.</li><li>
Ability to work independently with strong interpersonal skills to effectively interact with all levels of employees both with the client and with PFS.</li><li>
Must have demonstrated experience in researching statutes and understanding regulatory documents.</li><li>
Must demonstrate the ability to draft a professional and effective appeal letter.</li><li>
Ability to verbally communicate details and understand parameters of job responsibilities.</li><li>
Ability to provide written communication using best business practices when composing letters, memorandums, and e-mails regardless of if the communication is inside the Company or with customers, clients, or providers.</li><li>
Ability to read, write and follow specific instructions in both written and verbal form.</li><li>
Requires an in-depth understanding of compliance, regulatory oversight bodies and payer requirements.</li><li>
Team player, interfaces well with employees.</li><li>
Represents the company in a positive, customer friendly attitude to other employees, clients, agencies, entities and patients.</li><li>
May have supervisory responsibility.</li><li>
This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act.</li></ul>
Our Core Competencies:<ul><li>
Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.</li><li>
Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization.</li><li>
Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.</li><li>
Service. We are dedicated to the service of our customers, our communities and each other.</li></ul>
The PHI Health Advantage
For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country.
Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.
Join Our Life-Saving Team in Phoenix, AZ today and take advantage of a $7,500 sign on bonus
DISCLAIMER
The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws</div>

Appeals Negotiator - NSA

<div>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
In this job, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with litigation/mediation/arbitration involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer and attorney communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair injury settlements with all parties involved. 
 
This position is for our Severe/Complex Represented Casualty office with a focus on handling UM/UIM claims in the state of California. The schedule required in this role will be in Pacific Standard Time (PST).
Qualifications:<ul><li>
4+ years of experience handling Represented Bodily Injury claims</li><li>
Uninsured/Underinsured Bodily Injury Claim handling experience</li><li>
Experience with and understanding of litigation, mediation, and arbitration</li><li>
CA bodily injury claim handling experience preferred</li><li>
Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.</li><li>
Ability to work independently and remotely, while managing time efficiently</li><li>
Familiarity with insurance policies, coverage, and liability determination</li><li>
Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully</li><li>
Knowledge of innovative tools and platforms for effective claims evaluation</li></ul>
You&rsquo;ll wear a few hats to fill a few roles throughout your day that all require a level of experience:
The Customer Service Expert &ndash; you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always.
The Investigator &ndash; you&rsquo;ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.
The Effective Communicator &ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
The Negotiator &ndash; you will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.
The Problem Solver &ndash; you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
The Recorder &ndash; you&rsquo;ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You&rsquo;ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.
Remote Home-Based Work 
This position is a permanent remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is not available for California, Alaska, Hawaii, or Puerto Rico residents.<ul><li>
Schedule: Mon-Fri | 8am-4:30pm PST</li></ul> 
When you work from home full time, you&rsquo;ll need:<ul><li>
A home office &ndash; a dedicated workspace in your residence that is private and free from distractions.</li><li>
A minimum internet bandwidth of 50 MB down/5 MB up.</li><li>
Appropriate work surface and seating.</li></ul> 
What will Allstate provide?<ul><li>
A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse).</li><li>
Connectivity reimbursement of $80 per month to off set some of the cost of internet.</li></ul>
Notice of Licensing Requirement:<ul><li>
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. If applicable, you will be required to secure license(s) within 60 days of hire.</li><li>
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.</li></ul>
Sign-On Bonus:
You may be eligible for a $1,000 Licensing Sign-On Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property &amp; Casualty License, Designate Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
*Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus.*
Allstate Benefits
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you&rsquo;ll enjoy a Total Rewards package that includes:<ul><li>
Competitive pay with needed support for continuous development and career advancement.</li><li>
Flexibility in scheduling and a time off policy that helps support your work/life balance.</li><li>
Initial and ongoing training to get you proficient in your new role.</li><li>
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.</li></ul>
Notes: 
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
#LI-JB3
Skills
Arbitration, Bodily Injury Claims, Business Communications, Critical Thinking, Information Collection, Litigation, Mediation, Negotiation, Time Management
Compensation
Compensation offered for this role is 53,500.00 - 84,625.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</div>

Bodily Injury Adjuster - UM/UIM Severe/Complex Litigation - Remote

AmTrust Financial

<div>Overview:
<div>
The Transportation Liability Claim Specialist is responsible for prompt efficient review and disposition of insurance claims through effective research, evaluation, investigation, negotiation and interaction with insureds or claimants. The Specialist is often, though not always, assigned to larger claims with a larger exposure or severity in the Line of Business. Maintains a solid understanding of AmTrust&rsquo;s mission, vision, and values. Upholds the standards of the AmTrust and Claims organization.</div><div></div><div> 
*This Role can be out of any AmTrust Office on a Hybrid Schedule*</div>
Responsibilities:
<ul><li>Investigates the claim or coverage by making timely and appropriate contact with involved or interested parties including but not limited to the insured or employer representatives, claimants or injured workers, witnesses and producers.</li><li>
 Determines, reviews and analyzes coverage. While operating autonomously, elevates coverage issues as needed with appropriate resources and drafts positions as required.</li><li>
 Responsible for setting of timely and accurate reserves based on facts, company standard and experience.</li><li>
 Establishes effective litigation plan and build relationship with internal or panel counsel. Applies company principles and standards including planning, organizing and monitoring legal panel services and cost in partnership with internal legal counsel.</li><li>
 Leverages strong critical thinking and decision-making skills to gather, assess, analyze, question, verify, interpret and understand key or root issues.</li><li>
 Skillfully negotiates claims after gaining effective leverage points to effectuate optimal outcome. Gains trust of other parties to negotiations and demonstrates good sense of timing. Approaches discussions from merits or strengths of case.</li><li>
Depending on the type of claim may:</li><li>
Communicate with internal Managed Care and Medical resources to ensure coordination with Medical providers on the development and authorization of appropriate treatment plans as well as accurate billing.</li><li>
 Obtain medical records and reports, police, ambulance and agency reports; photographs and measurements.</li><li>
 As part of a team, provides insights and input when reviewing claims of others. May be sought out by others for advice.</li><li>
Writes in a clear, succinct and fact-based manner in Claims files as well as in other communication.</li><li>
Demonstrates timeliness in managing the diary ensuring fact based and up to date entries.</li><li>
Establishes and maintains effective relationships with customers and gains their respect and trust.</li><li>
 May serve as Acting Supervisor as requested; may mentor Adjusters with less experience.</li><li>
 May be required to work overtime as assigned.</li><li>
 Keeps current with market trends and demands.</li><li>
 Performs other functionally related duties as assigned.</li></ul>
Qualifications:
<div>
 Required:</div><ul><li>Bachelor&rsquo;s degree or equivalent experience</li><li>5+ years claims Motor Carrier and/or Commercial Auto handling experience.</li><li>State licensure as required</li><li>Demonstrated proficiency with MS Office suites</li><li>Demonstrated skills in investigation, evaluation and negotiation</li><li>Strong knowledge of insurance theory and practices</li><li>Ability to travel is required for some positions</li></ul><div>
Preferred:</div><ul><li>Multi-line experience.</li><li>Multijurisdictional experience may be required based on specific Line of Business</li><li>CPCU designation, AIC, ARM, or other claims certification preferred.</li></ul><div></div><div> 
This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.</div>
What We Offer:
<div>
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical &amp; Dental Plans, Life Insurance, including eligible spouses &amp; children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.</div><div></div><div> 
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.</div><div></div><div> 
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.</div></div>

Transportation Claims Specialist

Plymouth Rock Assurance

<div>This position is responsible for the handling of Auto Property Total Loss Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. Strong customer service, organizational, math, verbal, and written skills are required. The position requires patience and the ability to function professionally in adversarial situations.

RESPONSIBILITIES 
Claim Negotiation &amp; Settlement
<ul>
<li>Negotiate and communicate first- and third-party total loss settlements per company and state guidelines across multiple jurisdictions (NY, NJ, PA, MA, CT).</li>
<li>Review damage estimates to confirm vehicles are total losses.</li>
<li>Settle claims within individual authority; escalate or seek supervisor approval when appropriate.</li>
<li>Prepare payments to vehicle owners, banks, and lease companies.</li>
</ul>
Documentation &amp; Compliance
<ul>
<li>Document all settlements and actions in the claim file system.</li>
<li>Maintain an effective diary system on pending files to ensure timely resolution.</li>
<li>Adhere to privacy guidelines, laws, and regulations pertaining to claims handling.</li>
</ul>
Customer Communication
<ul>
<li>Keep insureds and claimants updated on claim status and emerging issues.</li>
<li>Act as an intermediary between the company, preferred vendors, and customers.</li>
<li>Resolve disputes professionally, even in adversarial situations.</li>
</ul>
Vendor &amp; Salvage Coordination
<ul>
<li>Work directly with salvage vendors to move first-party vehicles and obtain salvage bids on third-party vehicles.</li>
<li>Ensure service, loss, and expense control are always maintained.</li>
</ul>
Workflow &amp; Adaptability
<ul>
<li>Prioritize and handle multiple tasks simultaneously in a fast-paced environment.</li>
<li>Adjust quickly to fluctuating workload.</li>
<li>Participate in catastrophic claim handling as requested.</li>
<li>Obtain state licenses as needed.</li></ul> 
 
QUALIFICATIONS
<ul>
<li>College degree or equivalent experience.</li>
<li>1&ndash;2 years of claims handling or related insurance experience preferred.</li>
<li>Basic understanding of vehicle types, features, and terminology.</li>
<li>Familiarity with vehicle financing and leasing concepts.</li>
<li>Strong negotiation, conflict resolution, and customer service skills.</li>
<li>Proficiency with Microsoft Office Suite and claims management systems.</li>
<li>Comfortable conducting searches on auto sales sites to validate availability and pricing.</li>
<li>Ability to manage high call volumes with professionalism and patience.</li></ul> 
 
SALARY RANGE

The pay range for this position is $55,000 to $74,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. 
 
PERKS &amp; BENEFITS
<ul>
<li>4 weeks accrued paid time off, 8 paid national holidays, and 2 floating holidays per year</li>
<li>Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)</li>
<li>Annual 401(k) Employer Contribution</li>
<li>Free onsite gym at our Woodbridge Location</li>
<li>Resources to promote Professional Development (LinkedIn Learning and licensure assistance)</li>
<li>Robust health and wellness program and fitness reimbursements</li>
<li>Various Paid Family leave options including Paid Parental Leave</li>
Tuition Reimbursement 
<li>
</li></ul> 
ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of &ldquo;A-/Excellent&rdquo;. 
#LI-DN</div>

Claims Representative, Total Loss

Metropolitan Capital Real Estate

Real Estate Sales NegotiatorMetropolitan Capital Real Estate &ndash; Abu DhabiRole OverviewThe Real Estate Sales Negotiator is responsible for managing property inquiries, conducting viewings, negotiating offers, and ensuring smooth transactions between buyers, sellers, and developers. The role requires strong communication skills, market awareness, and the ability to close deals efficiently while maintaining a high standard of client service.Key Responsibilities<ul><li>Client Engagement &mdash; Respond to inquiries, qualify leads, understand client requirements, and provide suitable property options.</li><li>Negotiation &amp; Deal Structuring &mdash; Lead negotiations between buyers and sellers, ensuring fair, transparent, and successful outcomes for all parties.</li><li>Property Viewings &mdash; Arrange and conduct viewings, presenting properties professionally and highlighting key features and benefits.</li><li>Market Knowledge &mdash; Stay updated on Abu Dhabi&rsquo;s real estate trends, pricing, communities, and developer offerings to provide accurate guidance.</li><li>Offer Management &mdash; Prepare, present, and negotiate offers, ensuring all terms are clearly communicated and documented.</li><li>Transaction Coordination &mdash; Support clients through reservation, MOU signing, NOC processes, and final transfer, ensuring compliance with UAE regulations.</li><li>Lead Follow‑Up &mdash; Maintain consistent communication with prospects, manage pipelines, and convert leads into closed deals.</li><li>Collaboration &mdash; Work closely with sales teams, marketing, and admin departments to ensure smooth operations and strong client experience.</li></ul>Skills &amp; Qualifications<ul><li>Experience in real estate sales or negotiation, preferably in the UAE.</li><li>Strong communication, persuasion, and interpersonal skills.</li><li>Ability to manage multiple clients and negotiations simultaneously.</li><li>Knowledge of Abu Dhabi communities, property types, and developer portfolios.</li><li>Professional appearance and a client‑focused mindset.</li><li>Fluency in English; Arabic or additional languages are an advantage.</li><li>Valid UAE driving license and access to a vehicle.</li></ul>What Metropolitan Capital Real Estate Offers<ul><li>Competitive commission structure and performance incentives.</li><li>Access to high‑quality leads and strong marketing support.</li><li>Training, mentorship, and career development opportunities.</li><li>A dynamic, multicultural work environment.</li><li>Strong brand presence and extensive property inventory across Abu Dhabi.</li></ul>Work Location: In person

Real Estate Sales Negotiator

Nationwide Mutual Insurance Company

<div>If you&rsquo;re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide&rsquo;s Property and Casualty team could be the place for you! At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers and partners are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.<div>
Territory: We are seeking an experienced claims professional located in central/eastern Pennsylvania to support our assigned territory.</div><div>
What You Can Expect: This position will specialize in farm property and/or agribusiness property field claims. The role involves handling complex commercial agribusiness and farm claims, with average claim severity ranging from $200K to $1M+.</div><div>
Travel Requirements</div><div><ul><li>
Travel expectation: 25%&ndash;50%</li><li>
Primary travel will be within a 5‑hour driving radius of the employee&rsquo;s home base</li><li>
Overnight travel may be required, depending on claim location and complexity</li><li>
CAT duty assignments override standard travel parameters and may require extended travel or overnight stays as business needs dictate</li></ul></div><div>
The Ideal Candidate Will Have</div><div><ul><li>
5+ years of commercial and/or property field-based claims experience</li><li>
Farm and/or agribusiness claims handling experience (preferred)</li><li>
Xactimate estimating experience</li><li>
Strong estimating and damage assessment skills (beneficial)</li><li>
Demonstrated customer service expertise</li><li>
Proven ability to manage multiple competing priorities simultaneously</li><li>
Strong written and verbal communication skills</li></ul></div><div>
#LI-BC1</div>
Job Description Summary
Do you have a strong desire to resolve complicated insurance claims by providing prompt, courteous and fair service to customers? Are you a skilled investigator, negotiator and communicator? If you thrive in an environment where you can problem-solve claims resolution, while following processes that provide fair resolution, customer satisfaction and cost management, then we want to hear from you!
 
 
As a Claims Specialist III, you will work on commercial property damage claims of a serious and sometimes complex nature. We&rsquo;ll count on you to promote and provide outstanding customer service. You&rsquo;ll adjust serious exposure commercial property claims requiring investigation, property damage evaluation and negotiations. In addition, you&rsquo;ll handle lawsuit files to conclusion and oversee defense counsel activities. And you&rsquo;ll be responsible for the handling of claims according to prescribed authorization.
Job Description
Key Responsibilities:<ul><li>
Promptly and effectively handles assigned claims, with little to no direction and oversight, that may include complex and catastrophic casualty losses. Makes decisions within delegated authority and recommends settlement values in the disposition of serious and sometimes complex claims as outlined in company policies and procedures. Adheres to high standards of professional conduct consistent with the delivery of superior service.</li><li>
Uses various methods of settlement in those cases where warranted; assigns cases to outside vendors as warranted.</li><li>
Opens, closes and adjusts reserves in alignment with company practices designed to ensure reserve adequacy. Recommends Special Reserves where necessary, according to Corporate Reserving Guidelines. Adheres to file conferencing notification and authority procedures.</li><li>
Maintains current knowledge of: assigned insurance lines; court decisions that may affect the claims function; current guidelines in the claims function; and policy changes and modifications. This may require attendance at various seminars or training sessions.</li><li>
Mentors less experienced claims associates and assists with training/presentations as assigned by claims management.</li><li>
Partners with Special Investigative Unit (SIU) and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for suit, trial, or subrogation.</li><li>
Oversees defense counsel in all lawsuit activities from inception throughout the life of the claim.</li><li>
Delivers a positive customer service experience to internal, external, current and prospective Nationwide customers.</li></ul>
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Claims Manager. Individual contributor role.
Typical Skills and Experiences:
Education: Undergraduate studies in business administration or related field preferred and/or relevant experience.
License/Certification/Designation: Successful completion of required claims certification schools/courses. Professional development such as IIA or CPCU preferred. State licensing where required. Obtain Xactimate Level 1 certification within a year of start date. Obtain Xactimate Level 2 certification within two years of employment.
Experience: Five years commercial property claims handling experience preferred.
Knowledge, Abilities and Skills: Extensive knowledge of medical, legal and/or commercial claims terminology, state regulations, claims processes, standard methodologies, and customer relationship management. Advanced knowledge of insurance theory and practices, insurance contracts and their application. Excellent customer service skills and validated ability to proactively meet customer needs. Analytical skills vital to making decisions and reaching resolution in application of coverage, laws of jurisdiction to investigation facts, policy exclusions and exceptions. Proven interpersonal skills to effectively prioritize increased and more complex workloads. Able to demonstrate strong but flexible standards which are balanced based on the conflicting demands of the position. Excellent written and verbal communication skills necessary to optimally communicate and/or influence various audiences. Demonstrated leadership capabilities to effectively train, coach, and provide feedback to less experienced associates. Knowledge of claims systems. Extensive knowledge of best claims methodologies used to resolve serious and/or high exposure/large loss commercial claims. Validated ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Analytical skills used to make independent decisions and resolve issues; proven ability to coordinate with defense counsel in the handling of cases involving serious and sometimes complex commercial property damage issues from inception through trial. Organizational skills to effectively establish work priorities according to best claims practices. Ability to operate personal computer and related software.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the business unit executive and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Inside or field claims environment. May require ability to sit and use telephone and personal computer for extended periods. Able to make physical inspections of accident scenes and property loss sites. Able to climb ladders, balance at various heights, stoop, bend and/or crawl to inspect vehicles and structures. Able to work outside in all types of weather. Able and willing to work irregular hours and to travel with possible overnight requirements. May be on-call. Available to work catastrophes (CAT). Must have a valid driver&rsquo;s license with satisfactory driving record in accordance with Nationwide standards.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. 
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Claims Specialist III, Commercial Property : $88,000.00-$164,000.00
The expected starting salary range for Claims Specialist III, Commercial Property : $88,000.00 - $132,000.00</div>
 <ul><li>Job Category Claims
</li><li>Position Type Full Time
</li><li>Posted 2026-04-10T17:08:01.245535+00:00
</li><li>Location(s) Pennsylvania
</li><li>Line of Business
</li><li>Entity
</li><li>Recruiter
</li><li>Hiring Manager
</li><li>Experience Level
</li><li>Req ID 097612</li></ul>

Claims Specialist III, Commercial Property (Farm & AG)

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