claims specialist

Magnet

<div>
 <p>
  <strong>
   Employer Overview:
  </strong>
 </p>
 <p>
  A leading composite insurance provider in the UAE, operating in Dokki, Giza, with nearly five decades of excellence, offering comprehensive insurance solutions across health, life, motor, and general lines. The organization operates across all Emirates and Oman, serving over 800,000 clients through a strong network of branches, brokers, bancassurance partners, and digital channels. Renowned for its financial strength and service excellence, it continues to set the benchmark for customer satisfaction and innovation in the regional insurance market.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  <strong>
   The Motor Claims &ndash; Recoveries Executive
  </strong>
  is responsible for managing and executing the recovery of motor insurance claims from third-party insurance companies and through legal channels where applicable. The role ensures that recovery targets and timelines are achieved in accordance with defined standards, actuarial expectations, and company procedures while maintaining high accuracy and compliance levels.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Register third-party vehicle damage claims with appropriate reserves in the system.
  </li>
  <li>
   Identify and flag potential fraudulent claims for further investigation.
  </li>
  <li>
   Monitor and achieve target Turnaround Times (TATs) in the recovery process across key activities.
  </li>
  <li>
   Respond promptly to notifications and communications received from third-party insurers.
  </li>
  <li>
   Examine and settle third-party insurer (TPI) claims within the defined TATs.
  </li>
  <li>
   Record and book all recovered claims accurately and within set timelines.
  </li>
  <li>
   Follow up regularly with third-party insurance companies to ensure successful claim recoveries.
  </li>
  <li>
   Manage periodic (monthly/quarterly) exchanges and reconciliations with insurance companies.
  </li>
  <li>
   Coordinate with internal departments such as Legal, Finance, Motor Assessment, and Motor Settlement to resolve claim-related issues.
  </li>
  <li>
   Handle rejected, legal, and personal recovery claims efficiently, ensuring compliance with internal processes and legal requirements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree required.
  </li>
  <li>
   Minimum of 2 years of experience in the motor claims department, with exposure to recoveries and third-party claim handling.
  </li>
  <li>
   Strong interpersonal and communication skills.
  </li>
  <li>
   High attention to detail and accuracy.
  </li>
  <li>
   Effective negotiation and follow-up skills.
  </li>
  <li>
   Ability to work collaboratively with internal and external stakeholders.
  </li>
  <li>
   <strong>
    Knowledge of motor claims recovery processes and documentation.
   </strong>
  </li>
  <li>
   Problem-solving and discrepancy resolution.
  </li>
  <li>
   Data entry and record-keeping accuracy.
  </li>
  <li>
   Ability to build rapport and maintain professional relationships with third-party insurers.
  </li>
  <li>
   Customer service and internal stakeholder support.
  </li>
  <li>
   Familiarity with insurance systems and recovery workflows.
  </li>
  <li>
   Proficient in Microsoft Office applications (Word, Excel, Outlook).
  </li>
  <li>
   Fluent in English.
  </li>
 </ul>
</div>


Claims Specialist

Lockton Companies

Complex Claims Specialist

Frank Winston Crum Insurance

<div><p><b>FrankCrum is a Top Workplace!</b></p><p>
Frank Winston Crum Insurance (FWCI) issues Workers' Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in over 40 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm's commitment - echoed throughout the family of companies - &quot;always to do the right things for the right reasons!&quot;</p><p>
Click here to learn more about FrankCrum!</p><p></p><p><b><br>
The Role You'll Play to Create Success</b></p><p>
We are eager to announce a <b>Sr. GL Technical Claims Specialist </b>position filled with many exciting opportunities! This job contributes to the mission of FrankCrum by adjusting the most complex general liability claims in the company&rsquo;s inventory and assisting in establishing the best and most cost-effective strategy for handling this claim type.</p><ul><li>
Investigates, evaluates and brings to timely resolution an inventory of the most complex general liability claims in the company&rsquo;s inventory of which most are litigated and may involve large property damage, catastrophic bodily injury and some sub set of construction defect type claims in accordance with established claim handling standards and applicable state regulations and laws.</li><li>
Understands general liability coverage issues and handles complex coverage issues including issuing reservation of rights letters and denial of coverage letters</li><li>
Understands and interprets construction contracts and applies risk transfer when appropriate.</li><li>
Negotiates the duty to defend and indemnify with liable insurers when appropriate.</li><li>
Manages litigation proactively and works well with defense counsel and insureds to reach optimal outcomes.
</li><li>Demonstrates a strong knowledge and understanding of proper utilization of experts, independent medical reviews or exams, evaluation of liability and damages regarding complex bodily injuries.</li><li>
Demonstrates a strong knowledge and understanding resolution techniques such as high low agreements, proposals for settlement, offers of judgement to obtain optimal outcomes.</li><li>
Demonstrates an understanding of how to evaluate and respond timely to time limit demands in various states such as Texas, Florida and Georgia, consumer complaints and Department of Insurance Complaints often filed and associated with general liability claims.</li><li>
Demonstrates a strong knowledge of residential and commercial building construction, repair processes, and understands how to review and analyze the accuracy of damage reports prepared by contractors, engineers, and appraisers in order to assess property damage.
</li><li>Demonstrates strong negotiations skills in alternative dispute resolution forums such as mediations and assists in finding early resolutions in order to obtain optimal outcomes when appropriate.</li><li>
Demonstrates an understanding of reserving requirements and philosophies and is able to maintain appropriate reserves on all assigned claim files.</li><li>
Prepares reports detailing claim exposure, status, payments and reserves.</li><li>
Engages in timely and effective communication with the appropriate parties and documents the claim file throughout the claim adjustment process which includes maintaining timely diaries on each claim.</li><li>
Assists, trains and mentor&rsquo;s lessor skilled team members in conjunction with management.</li><li>
Assists managers with identifying trends and opportunities for improvement in processes and procedures and claim resolution to improve overall outcomes.</li><li>
Collaborates with other departments such underwriting on projects or as needed or performs other duties as assigned.</li></ul><p><b><br>
The Attributes We Seek</b></p><p>
Keys to success in this position include an understanding of commercial lines products and general liability claims handling. Bachelor&rsquo;s degree in a related field or equivalent experience preferred, Juris Doctorate a plus. High school diploma or equivalent is required. Ten (10) years of general liability claims adjusting experience with exposure of $100,000 or more. Must holds Proper Public adjuster licenses in Florida and/or Texas and other states with the ability to obtain additional licenses as needed.</p><p><b><br>
Our Competitive Benefits</b></p><p>
Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:</p><ul><li>
Health Insurance is zero dollar paycheck cost for employee's coverage and only one-hundred-forty-five dollars a month for family!</li><li>
Dental and Vision Insurance</li><li>
Short Term Disability and Term Life Insurance at no cost to the employee</li><li>
Long Term Disability and Voluntary Term Life Insurance</li><li>
Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance</li><li>
401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match</li><li>
Employee Assistance Program at no cost to the employee</li><li>
Flexible Spending Accounts for Medical and Dependent Care Reimbursement</li><li>
Health Savings Account funded by FrankCrum</li><li>
Paid time off and holiday pay</li><li>
Education reimbursement</li><li>
PTO cash out</li><li>
Tickets at Work</li><li>
Access to the Corporate America Family Credit Union</li><li>
Employee and client referral bonus programs</li><li>
Disaster Relief Fund for employees</li></ul><p><b><br>
What's Special About FrankCrum</b></p><p>
FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This &quot;family of employer solutions&quot; employs approximately 500 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.</p><p>
The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, and Clearwater Free Clinic!</p><p>
If you want to play this role to positively impact our clients' day-to-day business, then apply now!<br>
<br>
This job posting will remain open continuously and qualified applicants will be considered as applications are received.<br>
<br>
Pay Data<br>
As required by applicable state and/or local regulations the following pay data provides a reasonable estimate of the compensation range for this position at the time of posting. FrankCrum may ultimately pay more or less than the posted pay range due to many economic and individualized considerations. The pay offered to the selected candidate will be based on factors including, but not limited to qualifications, knowledge, licensure, skills, abilities, work experience, education, budget, training, employment trends, internal wage considerations, market dynamics, certifications, geographical location, assessments, and other business and organizational needs. The annualized pay range at the time of initial posting for this position is $80,000 - $100,000. These figures represent the annualized pay for both hourly and salaried types of positions and does not indicate employment is on a yearly basis nor remove the employee&rsquo;s employment at-will status.</p><p><i><br>
FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.</i><br>
<br>
<i>Privacy Policy CA Residents</i><br>
<br>
#LI-GH1</p><p>
</p><p>pw0vGNCsUw</p></div>

General Liability Technical Claims Specialist

Ensemble Health Partners

<div><div>Thank you for considering a career at Ensemble Health Partners!</div><div></div><div>
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.</div><div></div><div>
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!</div><div></div><div>
O.N.E Purpose:</div><ul><li><div>
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.</div></li><li><div>
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.</div></li><li><div>
Striving for Excellence: Execute at a high level by demonstrating our &ldquo;Best in KLAS&rdquo; Ensemble Difference Principles and consistently delivering outstanding results.</div></li></ul><div></div><div>
The Opportunity:</div><div></div><div>
CAREER OPPORTUNITY OFFERING</div><ul><li>
Bonus Incentives</li><li>
Paid Certifications</li><li>
Tuition Reimbursement</li><li>
Comprehensive Benefits</li><li>
Career Advancement</li><li>
This position pays between $16.50 - $21.35 /hr based on experience</li></ul><div></div><div>
The Denials Specialist is responsible for clinically related claim denials across Ensemble Health Partners. Job duties include, but are not limited to, contacting insurance plans to determine reasons claims were denied, analyzing the claims and determining if appeal is necessary, preparing the appeal materials which may include correcting and resubmitting claims, gathering additional information, including reviews of medical records, acting as a liaison between healthcare providers for any additional medical documentation or clarification and submitting appeals in a timely manner.</div><div></div><div>
Essential Job Functions:</div><ul><li>
Analyze claims, remittances, denial letters, and contact payers to effectively determine root causes for denials and steps to resolution</li></ul><ul><li>
Analyzing the claims and determining if appeal is necessary</li></ul><ul><li>
Preparing the appeal materials which may include correcting and resubmitting claims, gathering additional information, including reviews of medical records</li></ul><ul><li>
Acting as a liaison between healthcare providers for any additional medical documentation or clarification and submitting appeals in a timely manner</li></ul><ul><li>
Knowledgeable in Revenue Cycle terminology and processes; able to effectively triage denials for appropriate actions to be taken</li></ul><ul><li>
Meets quality and productivity standards - able to accurately type, format, and draft appeal letters</li></ul><div></div><div>
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.</div><div></div><div>
Job Experience:</div><div>
1 to 3 Years</div><div></div><div>
Education Level:</div><div>
Associate&rsquo;s degree or Equivalent Experience</div><div></div><div>
Knowledge, Skills and Abilities:</div><ul><li>
2 years of denials or accounts receivable</li><li>
Type 35 wpm</li><li>
Experience in hospital operations, chart audit/review, and provider relations</li></ul><div></div><div>
Join an award-winning company</div><div></div><div>
Five-time winner of &ldquo;Best in KLAS&rdquo; 2020-2022, 2024-2025</div><div>
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024</div><div>
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024</div><div>
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024</div><div>
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023</div><div>
Energage Top Workplaces USA 2022-2024</div><div>
Fortune Media Best Workplaces in Healthcare 2024</div><div>
Monster Top Workplace for Remote Work 2024</div><div>
Great Place to Work certified 2023-2024</div><ul><li><div>
Innovation</div></li><li><div>
Work-Life Flexibility</div></li><li><div>
Leadership</div></li><li><div>
Purpose + Values</div></li></ul><div></div><div>
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:</div><ul><li>
Associate Benefits &ndash; We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.</li><li><div>
Our Culture &ndash; Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.</div></li><li><div>
Growth &ndash; We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.</div></li><li><div>
Recognition &ndash; We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.</div></li></ul><div></div><div>
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.</div><div></div><div>
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact <div>TA@ensemblehp.com</div>.</div><div></div><div>
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role&rsquo;s range.</div><div></div><div><div>
EEOC &ndash; Know Your Rights</div><br>
<div>FMLA Rights - English</div></div><div><div>
La FMLA Espa&ntilde;ol</div></div><div><div>
E-Verify Participating Employer</div> (English and Spanish)</div><div><div>
Know your Rights</div></div></div>

Denials Specialist

Adam S Kutner

<p><b>Job Title: Demand Specialist</b></p><p><b>Location:</b> Las Vegas, Nevada<br/><b>Employment Type:</b> Full-Time</p><p><b>Position Overview</b></p><p>The Demand Specialist is responsible for preparing settlement demand packages for personal injury cases. This role requires strong attention to detail and the ability to analyze medical records, accident reports, and supporting evidence to create persuasive demands for insurance carriers.</p><p><b>Key Responsibilities</b></p><ul><li>Detailed and accurate demand letters summarizing case facts, injuries, and damages.</li><li>Review and organize medical records, billing statements, and accident reports.</li><li>Economic and non-economic damages, including medical specials and wage loss.</li><li>Communicate with clients to gather information on pain, suffering, and lifestyle impact.</li><li>Collaborate with attorneys and case managers to ensure complete and accurate documentation.</li><li>Submit demands to insurance carriers and track responses for negotiation purposes.</li><li>Maintain organized case files and ensure compliance with firm standards.</li></ul><p><b>Qualifications</b></p><p><b>Required:</b></p><ul><li>Experience in personal injury law, insurance claims, or medical documentation.</li><li>Strong written communication and analytical skills.</li><li>Proficiency in Microsoft Office and case management software.</li><li>High attention to detail and organizational ability.</li></ul><p><b>Preferred:</b></p><p>&middot; Demonstrated experience in drafting comprehensive settlement demand packages.</p><p>&middot; Fluency in Spanish (bilingual proficiency required).</p><p><b>Core Competencies</b></p><ul><li>Excellent written and verbal communication</li><li>Critical thinking and problem-solving</li><li>Empathy and client-focused approach</li><li>Time management and multitasking</li><li>Confidentiality and professional judgment</li></ul><p>Job Type: Full-time</p><p>Pay: $19.00 - $25.00 per hour</p><p>Expected hours: 40 per week</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Personal injury law: 1 year (Required)</li><li>Attention to detail: 1 year (Required)</li></ul><p>Language:</p><ul><li>Spanish (Required)</li></ul><p>Work Location: In person</p>

Demand Specialist

Luster National

<div><p><b>About the Position</b></p>
<p>
We are seeking an experienced <b>Claims and</b> <b>Change Specialist</b> to join our team on major NY transit and infrastructure projects. This role is critical in managing project changes to ensure compliance with contractual requirements, budgetary constraints, and schedule commitments. The ideal candidate will have a strong background in claims and change management processes within large-scale heavy civil or transportation projects.</p>
<p>
This is a long-term, on-site position located in New York City.</p>
<p><b>
Responsibilities </b><i>may include, but are not limited to, the following:</i></p>
<ul>
<li>Oversee and manage the change control process for a large-scale heavy-civil design-build contract, ensuring alignment with contract terms and client procedures while utilizing Unifier and other required tracking tools.</li>
<li>Evaluate and confirm change requests submitted by the Design-Builder, adhering to contractual timelines and client guidelines.</li>
<li>Conduct research and provide recommendations regarding the validity and merit of Notices of Change.</li>
<li>Develop comprehensive documentation for each change request, including cost and schedule impact assessments in collaboration with project controls teams (estimators and schedulers).</li>
<li>Partner with estimators, schedulers, and construction management teams to analyze potential impacts.</li>
<li>Keep accurate and up-to-date records of all change orders and approvals within the authorized project change log.</li>
<li>Lead meetings to address changes, resolve disputes, or clarify issues in coordination with construction management and contract administration teams.</li>
<li>Deliver consistent status updates and reports to the project team on a weekly basis or more frequently as required.</li>
<li>Assist in negotiating change orders by organizing sessions with the Design-Builder and PMT staff and preparing negotiation summaries.</li>
<li>Ensure adherence to client C&amp;D standards and procurement requirements throughout all change management activities.</li>
<li>Provide support for audits and reviews related to change control processes.</li>
</ul>
<p><b>Attributes</b></p>
<ul>
<li>Excellent written and verbal communication and interpersonal skills. You are a persuasive communicator and skilled negotiator who builds trust across technical, legal, and executive audiences.</li>
<li>Excellent multi-tasking and organizational skills.</li>
<li>Strong analytical mindset with the ability to translate schedule and cost data into actionable commercial strategies.</li>
<li>Collaborative mindset that fosters teamwork, trust, and positive relationships and thrives in multidiscipline, owner-representative environments.</li>
<li>Natural curiosity, problem-solving abilities, and a passion for continuous improvement.</li>
</ul>
<p><b>Minimum Qualifications</b></p>
<ul>
<li>Bachelor's degree in Engineering, Construction Management, Business, or related field, or equivalent combination of education/experience.</li>
<li>7+ years of hands-on contracts, change order, or claims management experience on heavy-civil infrastructure programs. major transit or rail programs, including at least one project exceeding $500 million total contract value.</li>
<li>Experience with alternative delivery methods (e.g., DB, CM/GC, P3) and associated risk-allocation mechanisms.</li>
<li>Demonstrated successful negotiation strategy and achieving favorable commercial outcomes for public sector transit owners or operators.</li>
<li>Ability to interpret design documents, schedules, cost reports, and commercial terms to build clear entitlement narratives and quantum analyses.</li>
<li>Proficiency with industry standard project management, schedule/cost and/or EDMS tools (e.g., P6, EcoSys, Unifier, MS Project, Bluebeam, etc.)</li>
<li>Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).</li>
</ul>
<p><b>Preferred Qualifications</b></p>
<ul>
<li>Master's degree in Engineering, Construction Management, Construction Law, or MBA.</li>
<li>One or more of the following certifications: Project Management Professional (PMP through PMI), National Contract Management Association (NCMA) certifications such as Certified Professional Contracts Manager (CPCM) or Certified Contract Manager (CCM).</li>
<li>Prior success steering claims through mediation, DRB, or litigation.</li>
<li>Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.</li>
</ul>
<p><b>Compensation Details</b></p>
<p>
The salary range listed for this role is $145k-$176k/year ($70-$85/hour). The final salary offered will be based on multiple factors and thoughtfully aligned with each candidate's level of experience, breadth of skills, total education achieved, certifications/licenses that have been obtained, geographic location, etc.</p>
<p><b>
Just LOOK at the Benefits We Offer!</b></p>
<ul>
<li>Unlimited flexible time off</li>
<li>Paid holidays</li>
<li>Paid parental leave</li>
<li>Health, dental, and vision insurance</li>
<li>Flexible spending accounts (healthcare and dependent or elder care)</li>
<li>Long-term disability insurance</li>
<li>Short-term disability insurance</li>
<li>Life insurance and accidental death and dismemberment</li>
<li>401(k) plan with guaranteed employer contribution</li>
<li>Formal career planning and development program</li>
<li>$2,500 annually toward professional development</li>
<li>Wellness program with monthly wellness stipend</li>
<li>Company cell phone or cell phone plan reimbursement</li>
<li>Free personalized meal planning and nutrition support with a registered dietitian</li>
<li>Free personal financial planning services</li>
<li>Employee assistance program</li>
<li>Employee discounts</li>
<li>Employee referral bonus</li>
</ul>
<p>Specific plan details and coverage for each benefit noted above will be provided upon offer. <i>#IN-LNJS</i></p><div><p>
Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.</p>
<p>
All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.</p>
<p>
This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.</p>
<p>
Luster does not accept unsolicited resumes. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.</p>
<p>
Please email hiring@luster.com for accommodations necessary to complete the application process.</p></div></div>

Claims and Change Specialist

The Graduate Recruitment Specialist Ltd. Web

<p>Everyone has a voice and the chance to make a difference. Their training ensures everyone has the opportunity to gain funded professional qualifications and continuous personal development. Teamwork is a fundamental part of how they work and as a collective unit we focus on achieving their goals together. Having fun, working hard and sharing in the company's success ensures they keep true to their ethos.</p><p><strong>NATURE OF BUSINESS:</strong></p><p>Our client offers a fresh approach to a traditionally overlooked sector. They are passionate about putting their customers first above all things. They are a true leader within their sector with a team that has more than a century of combined experience. This makes them the go-to experts for their client's third-party damage claims, no matter how bizarre or quirky. Employing their own team of specialist site operatives, allowing them to handle everything from claims to repairs in one smooth process.</p><p><strong>Company Accreditations:</strong></p><p>The Client is passionate about training within their organisation. Their employees can progress their professional qualifications and continually develop their skills within the industry.</p><p>With roots firmly in repair and construction, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference.</p><p>They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role.</p><p>They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role.</p><p>Our client has split their intervention team in two due to business growth - SME (Subject Matter Experts) and normal intervention. For the SME side of the team, they are looking to bring someone into the business able to investigate circumstances around a claim. This would be for high value claims.</p><p>Our client is looking to recruit a high calibre professional with excellent communication and investigative skills. You will be someone who is comfortable talking to people from all backgrounds and levels and be able to adapt accordingly. You will be looking to establish a permanent career within the team and be part of the exciting future of this organisation.</p><p>As a member of this team, you will be allocated cases to investigate, dealing with a range of different clients. You will be required to investigate each case and ensure you have all the data correct, this will involve communication with the client, being able to listen and ask the right questions.</p><p>If you are looking for a challenging business focused role that requires excellent attention to detail and offers variety, progression routes and training with a dynamic environment this is a role to be considered.</p> Skills Required <ul><li>Proven client/customer focused experience in an office environment</li><li>Experience in the insurance sector</li><li>Ability to investigate and actively listen</li><li>The ability to work when required in a fast -paced environment</li><li>Emotionally intelligent</li><li>Experience dealing with customers over the telephone</li><li>Ability to work to deadlines</li><li>Personable and approachable</li><li>Ability to communicate effectively on all levels</li><li>Excellent attention to detail</li><li>IT literate and able to pick up new systems</li><li>Ability to work on own initiative and manage own workload as well as add real value to the team</li><li>Excellent progression.</li><li>Company pension which increases with time served</li><li>An industry leading maternity policy</li><li>£500 wellbeing payment at annual review</li><li>Loyalty bonus at milestone years</li><li>Support to continue training and paid for professional qualifications</li><li>Access to a Rising Stars programme and equal support for mental and physical wellbeing.</li></ul><p><strong>HOURS OF WORK: </strong>8.45 - 5.00pm Monday to Friday with a break for lunch</p><p><strong>HOLIDAY: </strong>25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots which equates to the total of 27 days plus bank holidays. An additional day is also given for your Birthday if it falls on a weekday.</p><p>Please complete the below web submission form and a consultant will be in touch soon.</p>

Subject Matter Expert - Claims

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