claims support specialist

DAVIES

<div><h3 class="jobSectionHeader">Description</h3><div> 
Our Story</div><div>
Imagine being part of a team that&rsquo;s not just shaping the future but actively driving it. At Davies North America, we&rsquo;re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.</div><div>
 
What's in Store 
We are on the lookout for a Claims Support Specialist, who will be onsite in our Orlando office, who will be responsible for the administrative and clerical functions to assist with OCPS Workers&rsquo; Compensation claims handling as on-site liaison for USIS claims operation.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Administrative/clerical duties related to USIS claims operations on behalf of OCPS.</li>
<li>Scan the FROI reports in Doc Manager (OCPS Program) and Update the FROIs from the OCPS portal.</li>
<li>Handle all faxes pertaining to Workers&rsquo; Compensation claims, saving them in Doc Manager and forwarding to USIS as necessary.</li>
<li>Maintain &ldquo;Claim Paperwork Tracking Log&rdquo; for updating every claim. This requires daily communication with the work locations via email, phone or fax to ensure all forms are submitted from the OCPS locations, including signed FROI, Medical Release, Supervisor Investigation Report, Authorization for Treatment &ndash; forms to be saved in Doc Manager.</li>
<li>Assist OCPS work locations, via phone fax or email, with responses to their questions eg. IW absences, employment status, payment records, addresses, phone numbers, etc.</li>
<li>Assist on the Light Duty program with paperwork, and list in times of high volume.</li>
<li>Request Cigna searches.</li>
<li>Request adjusters to initiate ISO searches.</li>
<li>Run reports from the USIS web site.</li>
<li>Assist with training and putting together training material for OCPS school locations (involves travel within the OCPS district area).</li>
<li>Attach claim documents in the USIS system files utilizing Corrus</li>
<li>Adhere to USIS protocols, policies and procedures regardless of work location.</li>
<li>Assist with other administrative duties, special projects, etc., for USIS as assigned by management.</li>
<li>Work effectively in two different databases/systems, MS Office and Outlook.</li>
<li>Perform other duties as assigned.</li>
</ul><div>
 
This is a full-time role that will require you to be in office in Orlando, FL.</div> 
<h3 class="jobSectionHeader">
Skills, knowledge &amp; expertise</h3> 
<ul>
<li>
Excellent customer service and presentation skills.</li>
<li>High school diploma; excellent office administrative training.</li>
<li>Proficient in Microsoft suite &ndash; Word, Excel, PowerPoint.</li>
<li>Excellent typing/PC skills (40+wpm).</li>
<li>Proficient business letter composition, grammar, spelling, punctuation, etc. in English.</li>
<li>Required to own and safely operate a reliable motor vehicle; maintain vehicle and provide proper licenses and insurance as directed by the company.</li>
<li>Organized, motivated, detail-orientated, self-starter with good judgment.</li>
<li>Professional appearance and demeanor; effective communicator verbally and in writing.</li>
<li>Ability to liaise professionally with client contacts on-site at client location, while effectively maintaining USIS policy and procedure.</li>
<li>Able to work effectively in fast paced environment. Must be a team player, flexible and easy-going. Ability to multi-task and prioritize effectively.</li>
<li>Ability to function efficiently and effectively in multiple systems to accomplish goals of the position, ensuring adherence to USIS policies.</li>
<li>Reliable, good attendance record.</li>
<li>Excellent customer service and presentation skills.</li>
<li>Dedicated to company and corporate culture in support of USIS operations and company goals.</li></ul> 
<h3 class="jobSectionHeader">
Equal Employment Opportunity &amp; Legal Notices</h3><div> 
Benefits</div><div>
At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:</div><ul>
<li>Medical, dental, and vision plans to support your health and that of your family</li>
<li>A 401(k) plan with employer matching</li>
<li>Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees</li>
<li>Paid holidays</li>
<li>Life insurance and short‑term and long‑term disability coverage</li>
</ul><div>Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee&rsquo;s primary work location. 
</div><div>Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements. 
</div><div>Diversity and Inclusion</div><div>
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard. 
 
Compensation Transparency:
 
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
 
 
Background Check &amp; Fair Chance Compliance
</div><div>Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements. 
 
Massachusetts Notice 
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div><div>
 
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com</div> 
<h3 class="jobSectionHeader">
About Davies</h3><div>
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. 
 
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation &amp; risk, customer experience, human capital, digital transformation &amp; change management. 
 
Our global team of more than 8,000 professionals operate across ten countries, including the UK &amp; the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research &amp; development, innovation &amp; automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.</div></div>

Workers' Compensation Claims Support Specialist (Orlando, FL)

Progressive

<div>Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. 
 
As a claims administrative support specialist, you'll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable. 
 
Must-have qualifications<ul><li>
High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience</li><li>
{OR} one year post-secondary education</li></ul> 

Preferred skills<ul><li>
Proficiency using office equipment</li><li>
Proven organizational skills</li><li>
Ability to multi-task and quickly switch duties</li><li>
Communication skills with the ability to work in a team-environment</li><li>
Customer service and follow-up skills</li></ul> 

Schedule: This is a full-time, in-office position with hours from 8am-5pm, Monday through Friday. 
 
Work Location: 9050 Centre Pointe Dr, Suite 200, West Chester Township, OH 45069 
 
Compensation
<ul><li>$19.00-$21.00/hour</li><li>
Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance</li></ul> 

Benefits<ul><li>
401(k) with dollar-for-dollar company match up to 6%</li><li>
Medical, dental &amp; vision, including free preventative care</li><li>
Wellness &amp; mental health programs</li><li>
Health care flexible spending accounts, health savings accounts, &amp; life insurance</li><li>
Paid time off, including volunteer time off</li><li>
Paid &amp; unpaid sick leave where applicable, as well as short &amp; long-term disability</li><li>
Parental &amp; family leave; military leave &amp; pay</li><li>
Diverse, inclusive &amp; welcoming culture with Employee Resource Groups</li><li>
Career development &amp; tuition assistance</li></ul> 
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes &amp; Values, Work-Life Flexibility, Compensation &amp; Benefits, and Leadership. 
 
Equal Opportunity Employer 
 
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/</div>

Claims Administrative Support Specialist

<div>Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims administrative support specialist, you&rsquo;ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.
Must-have qualifications<ul><li>
High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience</li><li>
[OR] one year post-secondary education</li></ul>
Preferred skills<ul><li>
Proficiency using office equipment</li><li>
Proven organizational skills</li><li>
Ability to multi-task and quickly switch duties</li><li>
Communication skills with the ability to work in a team-environment</li><li>
Customer service and follow-up skills</li></ul> 

Location: You must reside within 35 miles of Progressive Claims office at 101 W. Louis Henna Blvd., Ste. 100, Austin, TX 78727 
 
Schedule: 100% in office, Monday - Friday, 9:00am to 6:00pm
Compensation<ul><li>
$19.00 - $21.00/hr.</li><li>
Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance</li></ul>
Benefits<ul><li>
401(k) with dollar-for-dollar company match up to 6%</li><li>
Medical, dental &amp; vision, including free preventative care</li><li>
Wellness &amp; mental health programs</li><li>
Health care flexible spending accounts, health savings accounts, &amp; life insurance</li><li>
Paid time off, including volunteer time off</li><li>
Paid &amp; unpaid sick leave where applicable, as well as short &amp; long-term disability</li><li>
Parental &amp; family leave; military leave &amp; pay</li><li>
Diverse, inclusive &amp; welcoming culture with Employee Resource Groups</li><li>
Career development &amp; tuition assistance</li><li>
Onsite gym &amp; healthcare at large locations [delete if not applicable to location]</li></ul>
Physical requirements and working conditions<ul><li>
May require lifting &lt; than 50 lbs.</li></ul>
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes &amp; Values, Work-Life Flexibility, Compensation &amp; Benefits, and Leadership.
Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/</div>

<div>Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. 
 
As a claims administrative support specialist, you'll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable. 
 
Must-have qualifications 
<ul><li>
High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience</li><li>
{OR} one year post-secondary education</li></ul> 

Preferred skills 
<ul><li>
Proficiency using office equipment</li><li>
Proven organizational skills</li><li>
Ability to multi-task and quickly switch duties</li><li>
Communication skills with the ability to work in a team-environment</li><li>
Customer service and follow-up skills</li></ul> 

Schedule: Monday-Friday, 8am-5pm 
 
Location: This is a 100% in-office customer-facing position working in our Louisville, KY office 
 
Compensation 
<ul><li>
$17.31/hour-$21.63/hour</li><li>
Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance</li></ul> 

Benefits 
<ul><li>
401(k) with dollar-for-dollar company match up to 6%</li><li>
Medical, dental &amp; vision, including free preventative care</li><li>
Wellness &amp; mental health programs</li><li>
Health care flexible spending accounts, health savings accounts, &amp; life insurance</li><li>
Paid time off, including volunteer time off</li><li>
Paid &amp; unpaid sick leave where applicable, as well as short &amp; long-term disability</li><li>
Parental &amp; family leave; military leave &amp; pay</li><li>
Diverse, inclusive &amp; welcoming culture with Employee Resource Groups</li><li>
Career development &amp; tuition assistance</li></ul> 
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes &amp; Values, Work-Life Flexibility, Compensation &amp; Benefits, and Leadership. 
 
Equal Opportunity Employer 
 
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role. 
 
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/</div>

<div>Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. 
 
As a claims administrative support specialist, you&rsquo;ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable. 
 
Must-have qualifications 
<ul><li>
High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience</li><li>
{OR} one year post-secondary education</li></ul>
Preferred skills<ul><li>
Proficiency using office equipment</li><li>
Proven organizational skills</li><li>
Ability to multi-task and quickly switch duties</li><li>
Communication skills with the ability to work in a team-environment</li><li>
Customer service and follow-up skills</li></ul> 

Schedule: Monday-Friday, 8am-5pm 
 
Location: This is a 100% in-office customer-facing position working in either our Smyrna, TN or Nashville, TN office, with flexibility to travel between offices as needed 
 
Compensation 
<ul><li>
$17.31/hour-$21.63/hour</li><li>
Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance</li></ul> 

Benefits 
<ul><li>
401(k) with dollar-for-dollar company match up to 6%</li><li>
Medical, dental &amp; vision, including free preventative care</li><li>
Wellness &amp; mental health programs</li><li>
Health care flexible spending accounts, health savings accounts, &amp; life insurance</li><li>
Paid time off, including volunteer time off</li><li>
Paid &amp; unpaid sick leave where applicable, as well as short &amp; long-term disability</li><li>
Parental &amp; family leave; military leave &amp; pay</li><li>
Diverse, inclusive &amp; welcoming culture with Employee Resource Groups</li><li>
Career development &amp; tuition assistance</li></ul> 
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes &amp; Values, Work-Life Flexibility, Compensation &amp; Benefits, and Leadership. 
 
Equal Opportunity Employer 
 
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role. 
 
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/</div>

Artcreativity

What You&rsquo;ll DoThis is a hybrid support role combining Amazon claims, project coordination, and operations support for our Ordering, Shipping &amp; Compliance Team. You&rsquo;ll work closely with the department Head to keep projects moving and ensure issues are resolved quickly.Key responsibilities include:<ul><li>Proactively pursue and assist with Amazon cases and claims (lost, damaged, or missing inventory, shipments, listings, etc.) and track case progress</li><li>Follow up on open cases in Amazon Seller Central</li><li>Assist Project Coordinator with overseas suppliers to support ongoing projects when needed</li><li>Track timelines and ensure deadlines are met</li><li>Upload and manage product documentation, testing reports, and certifications</li><li>Support shipping and logistics coordination</li><li>Maintain organized spreadsheets and internal records</li><li>Handle day-to-day follow-ups and administrative tasks for the team, especially in regard to Amazon cases, Amazon SAS cases, and phone calls to Amazon.</li></ul>What We&rsquo;re Looking For<ul><li>Highly organized with strong attention to detail</li><li>Comfortable managing multiple tasks and priorities</li><li>Strong written and verbal communication skills</li><li>Proficient in Excel or Google Sheets</li><li>Self-motivated and reliable</li></ul>Nice to have (not required):<ul><li>Exposure to Amazon Seller Central or e-commerce</li><li>Experience in admin, logistics, or coordination roles</li></ul>Pay: From $20.00 per hourBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

Claims & Project Support Specialist

veritas claims

We are seeking a Towing Support Specialist to work in conjunction with the Tow Resolution Team, claims staff, and claims leadership in an effort to audit and evaluate towing, recovery, and hazmat invoices.SummaryAs an important part of our Towing and Storage Resolution service, the Towing Support Specialist provides front line support for the department. By gathering documentation, auditing information for accuracy, and providing a detailed breakout of all charges the Transportation Support Specialist facilitates the settlement process. This position serves as a critical mouthpiece for the organization, often operating as our first point of contact with involved parties.Responsibilities<ul><li>Review assignment details including policy coverage and existing documents</li><li>Create time bound action plans based on the individual file</li><li>Accurately document files to reflect all work performed</li><li>Research, identify, and utilize resources to gather necessary information to resolve the assignment</li><li>Prepare a completed breakout of charges through interviewing the responding recovery agency, whether it be a tow yard or hazmat company.</li><li>Communicate in a professional manner with tow yards, hazmat companies and insurance carriers to reach agreements on the apportionment of charges</li><li>Deliver clear and detailed summary of the breakout to other team members in order to bring the file to a final resolution</li><li>Exhibit Veritas Core Values and professionalism at all times</li><li>Ability to work in an environment where friendly, efficient, and time-bound service delivery always requires team effort and cooperation with peers.</li></ul>Qualifications<ul><li>Strong time management and organizational skills</li><li>Polished written and verbal communication skills</li><li>Sufficient computer literacy with email, MS Office and related business and communication tools</li><li>Exceptional Microsoft Excel knowledge</li><li>Google Suite experience preferred</li><li>Works well under pressure and meets tight deadlines</li><li>2 years of professional experience in the commercial transportation industry</li><li>Preferred work experience involving billing in the towing and storage industry</li><li>Invoice auditing experience, bookkeeping or accounting knowledge base: at least 2 year experience preferred</li><li>Excellent professional writing skills</li></ul>Veritas Administrators is an Equal Opportunity Employer/Disability/Veteran. Pay: $40,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li><li>Work from home</li></ul>Experience:<ul><li>invoice auditing: 2 years (Required)</li><li>Microsoft Excel: 3 years (Required)</li><li>billing in the towing &amp; storage industry (tow yards): 2 years (Preferred)</li><li>commercial transportation: 2 years (Required)</li></ul>Work Location: Remote

Towing Support Specialist

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