claims team leader

Nextcare

<div>
 
 
 Key Responsibilities
 
 /What You Do
 
 
 
 <ul>
 <li>
 Coordinates work flow &amp; meet deadlines.
 </li>
 <li>
 Evaluate high cost and complicated cases.
 </li>
 <li>
 Monitors claims handling quality.
 </li>
 <li>
 Commitment to the process instructions to apply the new induced Cost Containement process and follow up on it
 </li>
 <li>
 Following up new joiners training and refreshment sessions
 </li>
 <li>
 Following up scheduling.
 </li>
 <li>
 Following up complete and accurate data entry on system.
 
 
 </li>
 </ul>
 
 AI READINESS
 
 Work effectively in an environment shaped by artificialintelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
 
 
 
 Key Requirements/What You Bring
 
 
 
 <ul>
 <li>
 Verbal and written communication skills.
 </li>
 <li>
 Show flexibility, excellent interpersonal skills.
 </li>
 <li>
 Project coordination experience.
 </li>
 <li>
 Ability to work well with all levels of internal management and staff, as well as outside clients and users
 </li>
 <li>
 Ability to train other staff.
 </li>
 <li>
 Strong negotiations and presentation skills.
 
 
 </li>
 </ul>
 
 How we hire
 
 Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered
 
 
 
 Key Benefits/What We Offer
 
 
 
 Our employees play an integral part in our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions, and we enjoy being a part of their journey.
 
 
 We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance
 
 
 Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
 
 
 At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
 
 
 We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.
 
 
 
 Great to have you on board.
 
 Let's care for tomorrow
</div>

Medical Claims Team Leader

Harbor Claims LLC

<div>Description: Job Overview
Our Claims Analyst I&rsquo;s are our entry-level team members who are selected for, participate in and earn the opportunity to graduate from our Harbor Claims College. During Claims College, they are considered students and learn how to handle basic claims the Harbor Claims way in both a classroom and hands-on environment. After successful completion of Harbor Claims College, our Claims Analysts I initially focus their attention on providing constant, top-quality and highly-responsive service to our customers in order to successfully handle first notice of loss (FNOL) communications and or routine claims inquiries and/or issues from policyholders, agents and other Company team members. Concurrently, in order to expose the Claims Analyst I&rsquo;s to the &ldquo;nuts and bolts&rdquo; of the Harbor Claims way, our Claims Analyst I&rsquo;s provide other administrative and technical assistance in support of their team. Eventually, as their knowledge base expands, our Claims Analyst I&rsquo;s are tasked with handling routine claims files within minimum levels of authority and then receive increased exposure to more challenging files as they demonstrate mastery and ability. Our Claims Analyst I&rsquo;s have varied backgrounds, but all come to the job ready, willing and able to quickly and thoroughly learn the &ldquo;ins and outs&rdquo; of Cabrillo claims handling from their team leaders and specialists.
Job Responsibilities
Under close supervision, provides outstanding service to Harbor Claims external and internal customers; utilizes tact, diplomacy and professional communication skills to positively represent Harbor Claims in telephone and email contacts; per Company claims guidelines, Company quality and time standards and governmental regulations, appropriately and correctly responds via telephone and email interactions to claimants&rsquo;, agents&rsquo; and third party representatives&rsquo; routine claims, policy and other related inquiries and issues; handles first notice of loss communication and/or communicates with customers on assigned pending claims files on an ongoing basis.
Within minimum levels of authority and required time frames and with close supervision, assigns applicable claims to independent and/or Harbor Claims field adjusters; provides professional and responsive assistance on pending claims to independent and/or Harbor Claims field adjusters; develops and maintains effective working partnerships with independent and field adjusters to ensure prompt and appropriate claims&rsquo; actions.
Within minimum authority levels and time frames, with close supervision, and adeptly utilizing assigned tools, analyzes claims information to determine appropriate settlement; communicates with claimant regarding settlement; settles claim and closes files; when outside scope of authority, clearly communicates pertinent information regarding files and works with other assigned analysts and/or leaders to ensure prompt resolution of claims.
Maintains claims files in compliance with governmental regulations and Company standards; efficiently and effectively utilizes multiple Carrier and Harbor Claims Information Systems/Programs to accurately maintain Claims files and file diaries.
As requested by leaders and/or other analysts, assists in review of designated files for subrogation potential; as warranted, identifies potential subrogation opportunities; clearly communicates findings to leaders, other analysts and/or subrogation specialist and provides follow-up assistance and support, as necessary.
Actively contributes as a member of the Harbor Claims Team by providing assistance and support to assigned claims, underwriting, customer support, product, sales and/or other team members; as requested.
Participates in and/or assists with &ldquo;special&rdquo; Company projects, including CAT planning, organization, and preparation as directed.
Dynamically enhances Company&rsquo;s success by taking advantage of learning and development opportunities and personally integrating positive actions to improve individual performance.
Job Family Overview
Our Harbor Claims team provides direct, prompt, courteous and professional service to our policyholders, their agents, legal counsel and/or other third party representatives in the unfortunate event that the policyholders&rsquo; residential property is damaged or lost due to a covered event. To that end, our claims team members apply their technical know-how on a daily basis to review, investigate, evaluate and settle claims in a timely and equitable manner while also successfully and responsively handling claims inquiries and/or issues from many different people, including policyholders, agents, claimants&rsquo; third party representatives, as well as internal customers or carrier representatives, as assigned.
Most of our employees on our Harbor Claims team are in positions that are included in our claims analyst progressive job series, comprised of Claims Analyst I, II and III. By utilizing a progressive job series, our claims analysts are able to learn and consequently earn advancement on the claims team and in the Company. We provide clear criteria that defines what represents demonstrated mastery at each level. Once an incumbent has mastered that position in the progressive job series, he/she, with his/her claims team leader&rsquo;s active input and agreement, is eligible to advance to the next level in the series, increasing his/her responsibility, authority and pay levels as a result. At Harbor Claims, along with our claims analysts&rsquo; progressive job series, we also have a field adjusters&rsquo; job series. A claims analyst is differentiated from a field adjuster in that the claims analyst is our internal &ldquo;desk&rdquo; adjuster located at our headquarters office who might, depending on the type, severity and/or location of claim, request a field adjuster or an independent adjuster go out and investigate a claim on the Company&rsquo;s behalf while the field adjuster is out in the field on a day-to-day basis examining claims.
The other positions on our claims team include our claims team leaders and claims team specialists. These positions, respectively, are the supervisory and expert level positions on the team. Both types of positions require incumbents who are exceedingly well-versed in - and passionate about - their chosen profession of claims and additionally require incumbents with a remarkable understanding of, deep appreciation and respect for and ability to flourish in the Company&rsquo;s unique culture and work environment. Our claims team leaders serve a vital role in our Company&rsquo;s success by utilizing their demonstrated and dynamic leadership strengths to provide front-line day-to-day coaching, supervising &amp; leading of assigned claims analysts and/or field adjusters, while also continuing to carry out their respective day-to-day claims handling duties as working claims analysts. Comparable to our claims team leaders, our claims team specialists are also expected to carry out their assigned day-to-day claims handling or field adjusting duties as working claims analysts, while also continually demonstrating an exceptional depth and/or breadth of technical knowledge and claims expertise. Due to the breadth of their knowledge, they serve as the Go-To for the claims and customer support teams in those niche areas. Furthermore, as a result of the breadth of their knowledge, they are the team members who, at a moment&rsquo;s notice due to fluctuating business needs, can also be open, flexible, willing and adroitly able to take on additional pending and/or new claims files as needed. Our team specialists are expected to train team members on a recurring basis by teaching new hires how to do things our way (aka, the right way the first time), training current team members about new information and/or tasks and/or teaching multiple team members on a large-scale, even Company-wide, basis about a discipline in which the incumbent demonstrates proven expertise and knowledge. Finally, both our team leaders and specialists may spearhead a myriad of special projects producing important results and positive impact for the Company.
Requirements: Skills and Expertise
Qualities: quality- oriented; detail-oriented; self-starter; team player; multi-tasker; adaptability; flexibility; strong work ethic; positive &ldquo;can do&rdquo; attitude; collaborator; financially-oriented; service-oriented; coachable; dependable.
Strong skill sets in the following areas: effective decision-making; time management/working under tight deadlines; information and financial review and analyses; organization; problem analyses/solving; active listening; asking good questions to learn about claims handling; oral and written communication; interpersonal communication.
Strong knowledge of: business writing, grammar and punctuation rules; telephone and email business etiquette rules; desktop computer operations; standard business software and web-based engine operations (e.g., Microsoft Word, Microsoft Excel, Microsoft Outlook and Internet Explorer). MS Access and MS PowerPoint a plus.
Licenses, Education and/or Experience
Bachelor&rsquo;s Degree or equivalent work experience. Insurance-related degree or residential property claims customer service experience is highly desirable. A current 6-20 adjuster license, other applicable states&rsquo; adjuster license/s and/or required obtainment of specified license/s within three months of hire, specific to the job opening, is required.</div>

Claims Analyst I/II (Residential Property)

DAVIES

<div><h3 class="jobSectionHeader">Description</h3><div> 
Our Story</div><div>
Imagine being part of a team that&rsquo;s not just shaping the future but actively driving it. At Davies North America, we&rsquo;re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.</div><div>
 
What's in Store 
We are on the lookout for an experienced Liability Claims Supervisor who will be responsible for overseeing a team of claims professionals handling liability and casualty claims, including Bodily Injury (BI), Commercial General Liability (CGL), transportation liability, and other property and casualty exposures. This role ensures claims are handled in accordance with company standards, client expectations, and regulatory requirements while maintaining a high level of service and operational performance.</div><div></div><div> 
The role provides technical guidance, coaching, and leadership to claims staff while supporting effective claim resolution, quality outcomes, and client satisfaction.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3><div> 

Team Leadership &amp; Development
</div><ul><li>Supervise and support a team of liability claims adjusters.</li>
<li>Provide technical guidance and mentorship to adjusters handling bodily injury, casualty, and liability claims.</li>
<li>Conduct performance reviews, coaching sessions, and ongoing training to support staff development.</li>
<li>Assist with staffing, onboarding, and workload distribution across the team.</li>
</ul><div>Claims Oversight</div><ul>
<li>Monitor claims handling activities to ensure compliance with company guidelines and client service standards.</li>
<li>Review high-exposure or complex liability claims and provide guidance on claim strategy and resolution.</li>
<li>Approve claim settlements within assigned authority levels.</li>
<li>Ensure appropriate reserve setting and claim documentation.</li>
</ul><div>Client &amp; Stakeholder Collaboration</div><ul>
<li>Serve as a point of contact for clients regarding claim performance and operational questions.</li>
<li>Participate in client meetings and provide updates regarding claim trends, outcomes, and performance metrics.</li>
<li>Collaborate with legal counsel, vendors, and internal teams to support effective claim resolution.</li>
</ul><div>Operational Performance</div><ul>
<li>Monitor team performance metrics including claim cycle time, quality assurance results, and service level agreements.</li>
<li>Identify opportunities for operational improvements and implement best practices.</li>
<li>Support leadership with reporting and operational updates.</li></ul> 
<h3 class="jobSectionHeader">
Skills, knowledge &amp; expertise</h3> 
<ul>
<li>
5+ years of claims handling experience in liability, casualty, or bodily injury claims.</li>
<li>Prior supervisory or leadership experience preferred.</li>
<li>Strong knowledge of liability claims handling practices and litigation management.</li>
<li>Excellent leadership, communication, and decision-making skills.</li></ul> 
<h3 class="jobSectionHeader">
Equal Employment Opportunity &amp; Legal Notices</h3><div> 
Benefits</div><div>
At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:</div><ul>
<li>Medical, dental, and vision plans to support your health and that of your family</li>
<li>A 401(k) plan with employer matching</li>
<li>Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees</li>
<li>Paid holidays</li>
<li>Life insurance and short‑term and long‑term disability coverage</li>
</ul><div>Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee&rsquo;s primary work location. 
</div><div>Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements. 
</div><div>Diversity and Inclusion</div><div>
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard. 
 
Compensation Transparency:
 
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
 
 
Background Check &amp; Fair Chance Compliance
</div><div>Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements. 
 
Massachusetts Notice 
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div><div>
 
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com</div> 
<h3 class="jobSectionHeader">
About Davies</h3><div>
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. 
 
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation &amp; risk, customer experience, human capital, digital transformation &amp; change management. 
 
Our global team of more than 8,000 professionals operate across ten countries, including the UK &amp; the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research &amp; development, innovation &amp; automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.</div></div>

Liability Claims Supervisor - Field (Remote)

United Automobile Insurance Company

<div>
 
 COMPANY OVERVIEW:
 
 
 
 Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for Commercial Auto Claims Leader, Bodily Injury and Property Damage to join our team. Family-owned, UAIC, is one of the largest privately held property and casualty insurance companies in the United States. The key to our growth and success is a commitment to providing quality service to our agents and customers, by providing disciplined underwriting, and strategic claims handling. Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry. We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business.
 
 
 
 This position offers a remote work arrangement, allowing the ideal candidate to work from their preferred location within Southeast region.
 
 
 
 
 SCOPE:
 
 
 
 
 Commercial Auto Claims Leader (BI &amp; PD) &ndash; Product Launch
 
 
 
 As a Commercial Auto Claims Leader, you will play a pivotal role in launching and scaling a new commercial auto insurance product This is a unique opportunity to build a claims team from the ground up while partnering cross-functionally to help shape claims handling practices, coverage interpretation, and policy development.
 
 
 You will oversee Bodily Injury (BI) and Property Damage (PD) claims while ensuring operational excellence, regulatory compliance, and a best-in-class customer experience. This position offers remote work from the
 
 
 
 Key Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Build, lead, and develop a high-performing team of BI and PD adjusters from the ground up
 </li>
 <li>
 Establish and implement claims handling processes, workflows, and best practices for a new commercial auto product
 </li>
 <li>
 Oversee adjusters handling BI and PD claims for commercial and fleet-based risks
 </li>
 <li>
 Review claim files for quality, coverage accuracy, liability determinations, and reserving
 </li>
 <li>
 Provide technical guidance on complex liability, coverage, and damage evaluations
 </li>
 <li>
 Monitor workloads, productivity, and claim cycle times; implement strategies to improve efficiency
 </li>
 <li>
 Assist in escalated claim resolution and settlement strategy, including high-exposure losses
 </li>
 <li>
 Partner with underwriting, legal, and product teams to provide feedback on policy language, coverage gaps, and claims trends
 </li>
 <li>
 Contribute subject matter expertise to support the development and refinement of commercial auto policy forms
 </li>
 <li>
 Conduct coaching, training, and performance management to build team capability and bench strength
 </li>
 <li>
 Ensure compliance with all regulatory requirements and internal audit standards
 
 
 </li>
 </ul>
 
 Education and Licensing:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree preferred
 </li>
 <li>
 Active Adjuster License required
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications:
 
 
 
 <ul>
 <li>
 Proven experience building and leading teams, preferably in a start-up or high-growth environment
 </li>
 <li>
 Strong knowledge of commercial auto policy structures, coverage analysis, and endorsements
 </li>
 <li>
 Demonstrated ability to interpret policy language and provide input into policy development and improvements
 </li>
 <li>
 Deep expertise in commercial auto BI and PD claims, including complex liability investigations
 </li>
 <li>
 Strong leadership, coaching, and performance management skills
 </li>
 <li>
 Ability to operate both strategically (building processes) and tactically (handling complex claims)
 </li>
 <li>
 Experience supporting new product launches or process design is highly preferred
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 
 
 <ul>
 <li>
 401(k) Retirement Savings Plan with employer match
 </li>
 <li>
 Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
 </li>
 <li>
 Paid Time Off, Holidays, and Leave programs
 </li>
 <li>
 Flexible spending accounts
 </li>
 <li>
 Basic Life Insurance and Voluntary Life/ADD
 </li>
 <li>
 Short Term and Long-Term Disability
 
 
 </li>
 </ul>
 UAIC participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit https://www.e-verify.gov/.
 
 
 UAIC is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. All employment decisions at UAIC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
</div>

Commercial Auto Claims Leader

Reserv

<div>About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can&rsquo;t wait to meet you. 
About the role<ul><li>
As a Claims Manager at Reserv, you will be a working leader providing support to a Claims Director with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Auto Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.</li></ul>
Who you are<ul><li>
Highly motivated and growth-oriented, impactful and influential</li><li>
Claims professional - you are knowledgeable and have a track record of success in commercial auto claims adjudication.</li><li>
Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.</li><li>
Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.</li><li>
Passionate - Claims professional who cares about their team, the customer, and their experience</li><li>
Empathetic leader - You exercise empathy and patience towards everyone you interact with</li><li>
Sense of urgency - at all times. That does not mean working at all hours</li><li>
Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems</li><li>
Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.</li><li>
Problem solver - You have the ability to take a &lsquo;deep dive&rsquo; into the details of the business while staying focused on the big picture.</li><li>
Anti-status quo - You don&rsquo;t just wish things were done differently; you act on it</li><li>
Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process.</li><li>
And did we mention a sense of humor? Claims are hard enough as it is!</li></ul>
What we need
We need you to do all the things typical to the role:<ul><li>
Flexibility - you will need to be able to switch from claims handling to coaching and feedback</li><li>
Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment&rsquo;s notice</li><li>
Be consistently dependable in achieving or exceeding goals and overcoming obstacles</li><li>
Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery</li><li>
Align team with client and customer expectations of the claims process</li><li>
Serve as a resource for escalated claims</li><li>
Foster a positive work environment, promote teamwork, and encourage professional growth and development</li><li>
Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team</li><li>
Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation</li></ul>
Job Duties:<ul><li>
Responsible for having direct reports</li><li>
Responsible for initial onboarding tasks / access and new hire cultural immersion</li><li>
SME for first-line questions, escalations, roundtable discussions</li><li>
Increased reserve and payment authority with the ability to assist with moderate reviews</li><li>
Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees</li><li>
Customer Obsession Champions - Active advocates who help leadership cultivate a customer-centric mindset</li></ul>
Requirements<ul><li>
10+ years of insurance claims experience in multiple lines of business, preference for an auto with some bodily injury experience</li><li>
5+ years of leadership experience with a preference for experience managing in a remote environment</li><li>
Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes</li><li>
Demonstrated commitment to quality, accuracy, and attention to detail</li><li>
Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information</li><li>
Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license</li></ul> 
Benefits<ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul> 
Additionally, we will<ul><li>
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role</li><li>
Work toward reducing and eliminating all the administrative work from an adjuster role</li><li>
Foster a culture of empathy, transparency, and empowerment in a remote-first environment</li></ul> 
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</div>

Claims Manager Auto Property Damage

<div>About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. 
About the role
As a Litigation Claims Team Lead, Rideshare at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing adjusting staff doing work to service a commercial ride share client. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. 
What you'll do<ul><li>
Oversee a team of commercial auto adjuster direct reports</li><li>
Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery</li><li>
Align team with client and customer expectations of the claims process</li><li>
Serve as a resource for escalated claims</li><li>
Foster a positive work environment, promote teamwork, and encourage professional growth and development</li><li>
Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team</li><li>
Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation</li><li>
Serve as backup/ leader when the Manager is out of office</li><li>
Responsible for initial onboarding tasks/ access and new hire cultural immersion</li><li>
SME for first-line questions, escalations, roundtable discussions</li><li>
Increased reserve and payment authority with the ability to assist with moderate reviews</li><li>
Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees</li></ul> 
Qualifications<ul><li>
10+ years of insurance claims experience in multiple lines of business with litigated bodily injury experience</li><li>
5+ years of leadership experience with a preference for experience managing in a remote environment</li><li>
Experience with Ride Share (or TNC/Livery) litigation is required.</li><li>
Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes</li><li>
Demonstrated commitment to quality, accuracy, and attention to detail</li><li>
Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information</li></ul> 
Benefits<ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul> 
Additionally, we will<ul><li>
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role</li><li>
Work toward reducing and eliminating all the administrative work from an adjuster role</li><li>
Foster a culture of empathy, transparency, and empowerment in a remote-first environment</li></ul> 
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</div>

Litigation Claims Manager, Rideshare

Liquid Environmental Solutions

Risk AnalystLiquid Environmental Solutions (LES)Join a Company That Protects More Than Just the EnvironmentAt Liquid Environmental Solutions (LES), we are the nation&rsquo;s leader in non-hazardous liquid waste management&mdash;protecting people, businesses, and the environment every day. Behind every safe operation is a strong risk management team.We&rsquo;re looking for a Risk Analyst who thrives on solving problems, analyzing data, and driving real financial and operational impact. If you enjoy owning the full lifecycle of claims, working cross-functionally, and influencing outcomes at a strategic level&mdash;this is a high-visibility opportunity to make a difference.What You&rsquo;ll DoIn this role, you&rsquo;ll take ownership of LES&rsquo;s insurance and claims management process, ensuring effective resolution, cost control, and continuous improvement.Core Responsibilities<ul><li>Manage the full lifecycle of Workers&rsquo; Compensation, Auto Liability, and General Liability claims</li><li>Oversee all insurance-related incidents from initial report through resolution</li><li>Partner with key insurance providers including Sedgwick (TPA), Alliant (Broker), and carriers</li><li>Monitor and challenge claim reserves to ensure accurate financial exposure</li><li>Identify cost-saving opportunities through:</li><li>Subrogation</li><li>Settlement strategy</li><li>Medical management</li><li>Analyze claims data and dashboards to identify risk trends and operational improvement opportunities</li><li>Participate in serious incident reviews to assess exposure and litigation risk</li><li>Collaborate with leadership to implement solutions that reduce claim frequency and severity</li><li>Serve as a liaison between LES, legal teams, insurance partners, and external stakeholders</li><li>Prepare executive-level summaries and support insurance case reviews</li><li>Conduct monthly claim reviews to ensure timely progress and closure</li><li>Partner with Finance on reserves, reporting, and cost tracking</li><li>Support acquisitions integration into LES insurance programs</li><li>Manage Certificates of Insurance (COIs) and renewal support</li><li>Maintain accurate incident reporting in internal systems and claims portals</li><li>Work closely with Fleet on vehicle-related claims and recovery efforts</li><li>Support safety reporting through accurate exposure data (hours, miles, etc.)</li></ul>What Makes This Role Different<ul><li>High impact: Direct influence on company cost structure and risk exposure</li><li>Cross-functional visibility: Work with Legal, Finance, Operations, and Executive Leadership</li><li>Data-driven environment: Use analytics to drive smarter decisions&mdash;not just process claims</li><li>Growth opportunity: Be part of a fast-growing, acquisition-driven company</li></ul>What We&rsquo;re Looking ForExperience &amp; Skills<ul><li>5+ years of experience in Workers&rsquo; Compensation, Risk Management, or Claims</li><li>Strong understanding of:</li><li>Workers&rsquo; Compensation laws and regulations</li><li>Commercial Auto and General Liability claims</li><li>Experience working with TPAs, brokers, and insurance carriers</li><li>Ability to analyze:</li><li>Loss runs</li><li>Reserve reports</li><li>Claims dashboards</li><li>Strong analytical thinking and decision-making skills</li><li>Excellent communication skills (written and verbal)</li><li>Highly organized with the ability to manage multiple claims and priorities</li><li>Proficiency in Microsoft Office (Excel, Outlook, Word)</li><li>Comfortable working across departments and influencing outcomes</li></ul>Preferred<ul><li>Bachelor&rsquo;s degree</li><li>Experience with claims analytics and reporting tools</li></ul>Work Environment<ul><li>Office-based role with standard business conditions</li><li>Primarily sedentary with occasional light lifting</li><li>Approximately 10% travel</li></ul>Why LES?<ul><li>Industry leader in environmental services</li><li>Stable, growing company with strong national presence</li><li>Opportunity to drive real impact on safety, cost, and operations</li><li>Collaborative, team-oriented culture</li></ul>Apply TodayIf you&rsquo;re ready to take ownership of risk management in a role where your expertise directly impacts business performance&mdash;we want to hear from you.Pay: $90,000.00 - $95,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Vision insurance</li></ul>Experience:<ul><li>end-to-end insurance claim management: 3 years (Required)</li></ul>Ability to Commute:<ul><li>Irving, TX 75063 (Required)</li></ul>Work Location: In person

Risk Analyst - Insurance Claims

Search 10000+ Claims team leader jobs near you this May. New roles added regularly across leading industries. Apply today.