account manager

customer success manager Jobs in Cairo Egypt

customer success manager

account manager (bosta box) Jobs in Cairo Egypt

account manager (bosta box)

account manager - bsc Jobs in Cairo Egypt

account manager - bsc

account manager - cairo Jobs in Cairo Egypt

account manager - cairo

client account manager

Bijoux Jewelers

<div>
 
 Company Description
 
 
 
 Bijoux Jewelers is a luxury goods and jewelry company headquartered in Redlands, California, dedicated to providing premium jewelry crafted with exceptional quality standards. Known for its commitment to artistry and customer satisfaction, Bijoux Jewelers offers a carefully curated selection of fine jewelry pieces. With a reputation for excellence, Bijoux Jewelers strives to create timeless designs to suit a diverse clientele. The company values its team members and fosters a collaborative workplace culture.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an Account Manager located in Cairo. The Account Manager will be responsible for managing client relationships, ensuring customer satisfaction, and driving revenue growth. Daily tasks include communicating with clients, understanding their needs, and proposing tailored solutions. Additional responsibilities involve monitoring account performance, identifying growth opportunities, and working closely with internal teams to ensure service excellence.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong interpersonal, communication, and relationship management skills
 </li>
 <li>
 Experience in sales, client management, and account development
 </li>
 <li>
 Organizational and time-management skills for managing multiple client accounts
 </li>
 <li>
 Problem-solving abilities to address client needs effectively
 </li>
 <li>
 Knowledge of luxury retail or jewelry markets is a plus
 </li>
 <li>
 Proficiency in CRM tools and other account management software
 </li>
 <li>
 Bachelor's degree in Business Administration, Marketing, or a related field
 </li>
 </ul>
</div>

Account Manager

Paysky

<div>
 
 
 Account Program Manager
 
 
 
 
 
 
 
 About PaySky:
 
 
 
 PaySky is a next-generation Payment Solutions Provider (PSP), offering a comprehensive range of payment solutions to financial institutions, merchants, enterprises, and consumers worldwide. With a vision of democratizing e-payments, PaySky is committed to making payment solutions accessible to everyone, everywhere, ensuring seamless digital transaction experiences.
 
 
 
 
 
 
 Role Overview:
 
 
 
 The
 
 Account Program Manager
 
 will handle one key account end-to-end. The role focuses on making sure delivery commitments are met, issues are solved quickly, and the client stays satisfied. This person will be the main point of contact for delivery matters and will coordinate with different internal teams to keep things on track.
 
 
 
 
 
 
 Main Responsibilities:
 
 
 <ul>
 <li>
 Own the delivery plan for the assigned account.
 </li>
 <li>
 Track progress of all projects and highlight risks early.
 </li>
 <li>
 Follow up with internal teams to resolve blockers.
 </li>
 <li>
 Be the escalation point for the client on delivery and support issues.
 </li>
 <li>
 Keep delivery trackers and reports updated.
 </li>
 <li>
 Run regular check-ins with client stakeholders to make sure they are satisfied.
 </li>
 <li>
 Log and track risks and issues, escalating where needed.
 </li>
 <li>
 Collect client feedback and share it internally in a structured way.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs):
 
 
 
 
 Delivery (50%)
 
 
 <ul>
 <li>
 &ge; 90% of account projects delivered on time.
 </li>
 <li>
 No unresolved escalations beyond SLA.
 </li>
 <li>
 Delivery reports updated every sprint/cycle.
 </li>
 </ul>
 
 
 Customer Satisfaction (25%)
 
 
 <ul>
 <li>
 &ge; 90% client satisfaction (CSAT).
 </li>
 <li>
 &ge; 95% SLA adherence.
 </li>
 <li>
 Positive feedback from regular check-ins.
 </li>
 </ul>
 
 
 Escalations &amp; Risks (15%)
 
 
 <ul>
 <li>
 All risks/issues logged and escalated within agreed timelines.
 </li>
 <li>
 &ge; 90% of blockers resolved within SLA.
 </li>
 </ul>
 
 
 Feedback &amp; Internal Alignment (10%)
 
 
 <ul>
 <li>
 &ge; 90% satisfaction from internal delivery/product teams on requirements clarity.
 </li>
 <li>
 Client feedback must be documented and shared with the internal teams within one week of receiving it, for at least 80% of cases.
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 
 ✔ Competitive salary
 
 
 ✔ Social &amp; Medical insurance
 
 
 ✔ Flexible working environment
 
 
 ✔ Performance-based bonus
 
 
 ✔ Learning, Development &amp; Career growth opportunities
 
 
 
 
 
 Apply directly via
 
 Easy Apply
 
 on LinkedIn or send your CV to
 
 yasmine.mahmoud@paysky.io
 
 
</div>

Account Program Manager

Trendlix

<div>
 
 
 Trendlix
 
 is hiring
 
 , Senior Account Manager. Fulltime, On &ndash; site (Heliopolis)
 
 
 
 
 
 
 We&rsquo;re looking for a&nbsp;
 
 dedicated and experienced Senior Account Manager
 
 &nbsp;to join our team.
 
 
 The ideal candidate will manage a portfolio of clients, ensuring the delivery of high-quality marketing campaigns and exceptional client satisfaction.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage and oversee multiple client accounts (including some based in the&nbsp;
 
 Gulf area
 
 ).
 </li>
 <li>
 Handle&nbsp;
 
 both digital and offline marketing campaigns
 
 &nbsp;from planning to execution.
 </li>
 <li>
 Act as the main point of contact between clients and internal teams.
 </li>
 <li>
 Create and review&nbsp;
 
 content plans
 
 &nbsp;and ensure brand consistency.
 </li>
 <li>
 Understand and monitor&nbsp;
 
 ads performance and analytics reports
 
 .
 </li>
 <li>
 Collaborate with the creative team to deliver fresh,&nbsp;
 
 creative ideas
 
 &nbsp;and strategies.
 </li>
 <li>
 Prepare campaign presentations and reports for clients.
 </li>
 <li>
 Ensure deadlines are met and projects are delivered with high quality.
 </li>
 <li>
 Take initiative and responsibility for the overall&nbsp;
 
 uplift and growth
 
 &nbsp;of the accounts.
 </li>
 <li>
 Demonstrate&nbsp;
 
 dedication, accountability, and problem-solving skills
 
 &nbsp;in all tasks.
 </li>
 </ul>
 <li>
 
 </li>
 
 
 Requirements:
 
 
 <ul>
 <li>
 4&ndash;5 years of experience in account management (
 
 agency background preferred
 
 ).
 </li>
 <li>
 Strong understanding of&nbsp;
 
 digital marketing platforms
 
 &nbsp;and advertising tools.
 </li>
 <li>
 Excellent communication and client-handling skills.
 </li>
 <li>
 Proven ability to manage multiple projects simultaneously.
 </li>
 <li>
 Fluent in English.
 </li>
 <li>
 Passionate, proactive, and committed to delivering results.
 </li>
 </ul>
 
 
 
 
 Send your CV to careers@trendlix.com with headline &ldquo;Senior Account Manager&rdquo;
 
 
 We are excited to welcome you!
 
</div>

Senior Account Lead

Skills Bank

<div>
 
 We are hiring "Account Manager" is responsible for managing and growing relationships with existing clients, understanding their training needs, and ensuring successful delivery of training solutions. This role bridges client requirements and internal operations to guarantee client satisfaction and business growth.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Client Relationship Management:
 
 
 <ul>
 <li>
 Act as the main point of contact for assigned clients.
 </li>
 <li>
 Build and maintain strong, long-term relationships with clients.
 </li>
 <li>
 Understand clients&rsquo; business objectives and training needs to propose suitable training solutions.
 </li>
 <li>
 Follow up on client feedback and ensure high satisfaction levels after each training program.
 </li>
 </ul>
 
 
 Business Development:
 
 
 <ul>
 <li>
 Identify new business opportunities within existing accounts.
 </li>
 <li>
 Collaborate with the sales and marketing teams to generate new leads and expand the client base.
 </li>
 <li>
 Prepare and deliver proposals, quotations, and presentations for training solutions.
 </li>
 <li>
 Achieve assigned sales targets and KPIs.
 </li>
 </ul>
 
 
 Project Coordination:
 
 
 <ul>
 <li>
 Coordinate with the operations team to ensure smooth delivery of training programs.
 </li>
 <li>
 Monitor timelines, logistics, trainer assignments, and materials to ensure quality delivery.
 </li>
 <li>
 Ensure that all client requirements are met on time and within budget.
 </li>
 </ul>
 
 
 Reporting &amp; Administration:
 
 
 <ul>
 <li>
 Maintain accurate records of client interactions and projects on CRM systems.
 </li>
 <li>
 Prepare regular reports on account status, pipeline, and revenue forecasts.
 </li>
 <li>
 Manage contract renewals, invoices, and payment follow-ups.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 </li>
 <li>
 2&ndash;4 years of experience in account management, preferably in a training, HR, or service-based company.
 </li>
 <li>
 Strong communication and negotiation skills.
 </li>
 <li>
 Excellent organizational and time management skills.
 </li>
 <li>
 Customer-focused with a proactive attitude.
 </li>
 <li>
 Proficient in Microsoft Office and CRM tools.
 </li>
 <li>
 Fluent in English (spoken and written).
 </li>
 </ul>
 
 
 
 
 If you are good communicator, negotiator flexible and agile we are glad to receive your CV on talent@skillsbankme.com
 
</div>

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 The Role!
 
 
 This is the ideal role for someone with B2B customer success experience, who&rsquo;s looking for their first steps towards account management. You&rsquo;ll collaborate closely with other members of the Commercial team to ensure that our partners are set up to be successful.
 
 
 As an Account Manager, you will be one of the pioneering members who are responsible for managing a defined portfolio of major clients and positively contribute to expanding business relations and the retention of existing clients.
 
 
 
 About Bosta Box:
 
 
 
 Bosta Box is one of Bosta&rsquo;s projects, designed to handle bulky and large-scale B2B shipments. Leveraging advanced technology and smart logistics solutions, the service enables retailers to seamlessly deliver goods from their warehouses or main hubs directly to their stores. This ensures faster turnaround, reliable fulfillment, and operational efficiency. By combining tailored solutions for heavy and high-volume shipments with data-driven operations and real-time tracking, Bosta Box empowers businesses to scale efficiently while maintaining smooth and transparent supply chain operations.
 
 
 
 What will you do?
 
 
 
 <ul>
 <li>
 Be the primary point of contact and build long-term relationships with clients
 </li>
 <li>
 Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings
 </li>
 <li>
 Develop a trusted advisor relationship with key accounts, client stakeholders
 </li>
 <li>
 Ensure the timely and successful delivery of our solutions according to clients&rsquo; needs and objectives
 </li>
 <li>
 Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
 </li>
 <li>
 Forecast and track key account metrics/goals
 </li>
 <li>
 Enhance department and organization&rsquo;s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
 </li>
 <li>
 Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
 </li>
 <li>
 Monitor and analyze customer&rsquo;s usage of our service
 </li>
 <li>
 Liaise between the customer and internal teams
 
 
 
 </li>
 </ul>
 
 Who are you?
 
 
 
 <ul>
 <li>
 1-2 years of experience in a similar role in the shipping/logistics field is a preferable
 </li>
 <li>
 Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
 </li>
 <li>
 Proven ability to manage multiple tasks at a time while paying strict attention to detail
 </li>
 <li>
 Excellent listening, negotiation, and presentation skills
 </li>
 <li>
 Excellent verbal and written communications skills
 </li>
 <li>
 Self-motivated and able to thrive in a results-driven environment
 </li>
 <li>
 Natural relationship builder with integrity, reliability, and maturity
 </li>
 <li>
 Ability to prioritize among competing tasks
 </li>
 <li>
 Critical thinking and problem-solving skills
 </li>
 <li>
 Excellent time management skills
 </li>
 <li>
 Keen attention to detail and adherence to deadlines
 </li>
 <li>
 Experience with CRM system is a plus
 </li>
 <li>
 Able to work in a start-up field
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Account Manager (Bosta Box)

Wadi Degla Trading & Engineering Projects - Egypro

<div>
 
 The ideal candidate will Support the management and development of key client accounts through maintaining strong relationships with clients, coordinating with internal teams to ensure timely order fulfillment, and supporting overall sales objectives.
 
 
 
 
 
 
 
 Main job duties and responsibilities:
 
 
 
 <ol>
 <li>
 Serve as the daily focal point for assigned key clients, ensure their needs are met professionally and efficiently.
 </li>
 <li>
 Assist in developing account plans and executing sales strategies to meet revenue targets.
 </li>
 <li>
 Coordinate with internal departments to ensure smooth and timely delivery of goods.
 </li>
 <li>
 Prepare and follow up on sales quotations, contracts, and purchase orders.
 </li>
 <li>
 Maintain accurate records of client interactions, transactions, and service issues.
 </li>
 <li>
 Monitor order status and provide timely updates to clients regarding shipments, delays, or issues.
 </li>
 <li>
 Help resolve any customer service issues promptly and escalate complex problems as needed.
 </li>
 <li>
 Assist in preparing client reports, sales forecasts, and performance summaries.
 </li>
 <li>
 Stay informed about product offerings, pricing, and market trends relevant to client industries.
 </li>
 <li>
 Perform any additional tasks that might be necessary for easier workflow, within the main frame of the job&rsquo;s specialty.
 </li>
 </ol>
 
 
 
 
 
 
 Educational background and previous experience:
 
 
 
 <ol>
 <li>
 Bachelor&rsquo;s degree in
 
 Electrical or Mechanical Engineering.
 
 </li>
 <li>
 From 2 &ndash; 4 years of experience in relevant field.
 </li>
 </ol>
</div>

Key Account Executive-Mechanical

GE HealthCare

<div>
 
 Job Description Summary
 
 
 
 Account Manager responsible for winning business and customer facing. She/He operates with some autonomy but is covered by well-defined Commercial policies or review of end results.
 
 
 Account Manager allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (typically annual volume, margin and compliance requirements) and is responsible for medium-sized sales territories.
 
 
 
 About GE HealthCare
 
 
 
 GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
 
 
 
 Responsibilities
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Selling to named account(s), addition of a new customer is typically rare and usually subject to review process. Include key accounts within a single business group/ P&amp;L.
 </li>
 <li>
 Utilizes in-depth knowledge of own and others sales territory, product lines, markets, sales processes or customer groups and uses analytical thinking and commercial experience to execute policy/strategy.
 </li>
 <li>
 Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
 </li>
 <li>
 Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated, day-to-day problems with projects, product lines, markets, sales processes, or customers.
 </li>
 <li>
 Ability to prioritize information for decision making. Uses technical experience and analytical thinking.
 </li>
 <li>
 Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
 </li>
 <li>
 Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements.
 </li>
 <li>
 Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree and min. 5-10 years of selling experience in imaging field.
 </li>
 <li>
 Previous experience in the Healthcare Industry is essential.
 </li>
 <li>
 Ability to interface with both internal team members and external customers as part of solutions based sales approach
 </li>
 <li>
 Ability to energize, develop and build rapport at all levels within an organization
 </li>
 <li>
 Strong capacity and drive to develop career
 </li>
 <li>
 Excellent verbal and written communication skills in local language as well as good command of English
 </li>
 <li>
 Ability to synthesize complex issues and communicate in simple messages
 </li>
 <li>
 Excellent organizational skills
 </li>
 <li>
 Excellent negotiation &amp; closing skills
 </li>
 <li>
 Strong presentation skills
 </li>
 <li>
 Able to travel
 </li>
 <li>
 Valid motor vehicle license
 
 
 </li>
 </ul>
 Desired Characteristics
 
 
 <ul>
 <li>
 Strong oral and written communication skills.
 </li>
 <li>
 Demonstrated ability to analyze and resolve problems.
 </li>
 <li>
 Ability to document, plan, market, and execute programs.
 </li>
 <li>
 Established project management skills.
 
 
 </li>
 </ul>
 Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
 
 
 GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 GE HealthCare - Creating a world where healthcare has no limits
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
 
 
</div>

Explore 471+ Client account manager in Cairo Egypt this November. Find roles across top companies and apply now to boost your career.

471 client account manager jobs IN Cairo Egypt

Account Manager

Account Program Manager

Senior Account Lead

Account Manager

Account Manager (Bosta Box)

Key Account Executive-Mechanical

Account Manager