client account manager

Kleinfelder

<div><h2 class="jobSectionHeader"><b>Job Description<br>
</b></h2>
<p></p><div><div><div><div><b>Take Your Delivery Management Career to the Next Level</b></div>
<div>
Kleinfelder, a Forbes' Top Employer for Engineers in North America, is committed to a people-first culture, technical excellence, and creating opportunities where employees can thrive!</div>
<div>
Do you have a passion for managing budgets, meeting deadlines, and exceeding client expectations? Our delivery management professionals are involved in project delivery from initiation and planning to execution, monitoring, and closeout. Each phase requires strong attention to detail while communicating with internal and external stakeholders. Do you have a proven track record in managing goals and objectives? Consider joining our team and working with peers who have vast industry knowledge and experience solving complex problems.</div><br>
<div></div>
<div><b>
Step into Your New Role</b></div>
<p>
Kleinfelder is looking for highly motivated and experienced <b>Client Account Manager </b>to join our fantastic team in Ohio. We are excited to present a challenging opportunity for an experienced and energetic person to help shape Kleinfelder&rsquo;s future. This candidate will foster relationships with clients and will assist in the development of client-centric delivery teams that will position us for extraordinary growth in the years to come. Primary focus will be on senior level client engagement, overall market leadership, and development of cross selling services to key client accounts. <b>This role is available in our offices in Perrysburg or Dublin, Ohio.</b></p><br>
<p>
</p><p>The selected candidate will work in our team-oriented environment, primarily providing business/client development by developing and leading Strategic Growth Plan for our partners in Ohio. He or she will leverage his/her understanding of regional engineering and construction markets to support business growth initiatives. He or she will focus on expanding and diversifying Kleinfelder&rsquo;s operation by: introducing new clients and opportunities, cross-selling new services to existing Clients, and providing business development leadership. This is an excellent growth opportunity for an individual with an established network of Clients, looking to take a very reputable operation to the next level.</p><br>
<p></p>
<p><b>
Specific expectations will include:</b></p>
<ul>
<li>Comprehensive market experience (delivering projects that improve local infrastructure, schools, healthcare facilities, and commercial developments across Ohio and the region) sustained through existing client relationships</li>
<li>Knowledge of market areas such as understanding the regulatory requirements, project development processes, funding initiatives and overall sales and marketing approach.</li>
<li>Teambuilding skills that are supported by strong verbal and written communication skills.</li>
<li>Client account management skills and proposal preparation experience.</li>
<li>Optimizes our customers&rsquo; resources and conceptualizes cost-effective, resilient, and sustainable life-cycle solutions. Understands our clients&rsquo; business and develops innovative solutions and sound recommendations to meet their needs.</li>
<li>Identifies and develops project opportunities for new work and/or expanded services for new and established clients.</li>
<li>Identifies opportunities and takes action to build relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals; shares information and solicits feedback.</li>
<li>Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedures to solve customer problems, understands company products and services, maintains pleasant and professional image.</li>
<li>Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.</li>
<li>Knows the organization&rsquo;s mission and functions, and how its social, political and technological systems work and operate effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.</li>
<li>Develops proposal strategies that utilize Company&rsquo;s strengths and innovative thinking to gain a competitive advantage.</li>
</ul>
<p><b>Job responsibilities:</b></p>
<ul>
<li>Develop and maintain strong relationships with clients in providing engineering and professional consulting services.</li>
<li>Providing inspirational, business, market and professional development leadership.</li>
</ul><ul><li>Collaborating and connecting with KLF internal resources including Department Managers and Market Leads to plan, coordinate, and execute business development efforts aligned with specific market sectors, client needs, and geographic priorities. Ensures our Team is fully knowledgeable and equipped to sell full-service consulting services from surveying through design and construction with proven program management.</li>
</ul><ul><li>Providing team oriented, &ldquo;fit for purpose&rdquo; solutions to meet our clients&rsquo; expectations.</li>
<li>Assessing risks and managing the risk appropriately for both Kleinfelder and our clients.</li>
<li>The ability to work well in a matrixed environment, interacting with both business development and operations teams, as well as maintaining close communications with the client to represent their needs effectively.</li>
<li>Develop and implement effective capture programs by forming and leading strategies and capture teams, leveraging established client relationships, identifying upcoming opportunities, and preparing comprehensive capture plans for large, complex pursuits.</li>
<li>Lead and support major proposal and interview efforts for high-value, strategic opportunities, working closely with technical teams, marketing, and leadership to position the firm for success.</li>
<li>Track, manage, and report on active pursuits and opportunities, maintaining accurate status updates and supporting data-driven forecasting and decision-making.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>Bachelor of Science, Engineering, or related technical field. Master&rsquo;s degree or equivalent desired.</li>
<li>9-10 years of related experience. 6-7 years of direct client interaction in designated market and knowledge of applicable laws and regulations required. 5-6 years of management experience required.</li>
<li>Professional Engineer License a plus.</li>
<li>Travel 50-60% (primarily day trips)</li>
</ul>
<div>Following an offer, candidates will be required to satisfactorily complete employment reference checks, verification of professional licensure and/or educational credentials, a motor vehicle report (MVR), and a comprehensive background check.</div><br>
<div></div>
<div><b>
Move Forward with Kleinfelder:</b> Kleinfelder and its&rsquo; subsidiaries and affiliates, has been connecting great people to the best work since 1961. We are engineers, scientists, and construction professionals providing solutions that improve our clients&rsquo; transportation, water, energy, and other private infrastructure. As a responsive, cross-disciplinary team of bright, curious, and innovative problem-solvers, we are dedicated to doing the right thing, every day, on every project from over 110 offices in the US, Canada, and Australia. Connecting great people to the best work is our purpose &ndash; together, we deliver.</div><br>
<div></div>
<div><b>
Progress with an Employer that Values You</b></div>
<div>
Kleinfelder, and its&rsquo; subsidiaries and affiliates, is an inclusive organization free from discrimination. We are a stronger organization when we are a diverse workforce and believe that through diversity, equity, and inclusion comes creativity, innovation, and unity. We are proud to offer the following:</div><br>
<div></div>
<div><b><i>
Benefits:</i></b><b><i> </i></b>Kleinfelder, and its&rsquo; subsidiaries and affiliates, offers an excellent compensation and benefits package, including medical, dental, vision, life insurance, 401(k) plan, and paid holidays.</div><br>
<div></div>
<div><b><i>
Career Development:</i></b><b><i> </i></b>We are committed to investing in the professional development of our staff, offering each employee every opportunity to grow, develop, and take control of their career paths. We support these efforts through reimbursements for continuing education as well as many of the expenses associated with trainings and certifications, and opportunities for career development through our internal Mentoring Program.</div><br>
<div></div>
<div><b><i>
Equal Opportunity:</i></b><b><i> </i></b>Kleinfelder, and its&rsquo; subsidiaries and affiliates, is an Equal Opportunity Employer &ndash; Minorities/Women/Disabled/Veterans. (Compliant with the new VEVRAA and Section 503 rules).</div><br>
<div></div>
<div><b>
NOTICE TO THIRD PARTY AGENCIES</b></div>
<div>
Please note that Kleinfelder, and its&rsquo; subsidiaries and affiliates, does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Kleinfelder, and its&rsquo; subsidiaries and affiliates, will not consider or agree to payment for any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Kleinfelder, and its&rsquo; subsidiaries and affiliates, explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resume, including those submitted to hiring managers, are deemed to be the property of Kleinfelder.</div></div></div></div></div><div></div>

Client Account Manager

EatEasy

<div>
 <p>
  We are seeking
  <strong>
   entry to mid-level Account Managers
  </strong>
  with a strong background in restaurant acquisition, sales, and account management within the UAE/GCC food delivery ecosystem. You will be responsible for onboarding restaurant partners, managing relationships, driving revenue growth, and ensuring seamless operations across multiple aggregators.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Identify and onboard new restaurant partners
   </span>
  </li>
  <li>
   <span>
    Negotiate commercial terms and close deals efficiently
   </span>
  </li>
  <li>
   <span>
    Build strong, long-term relationships with restaurant partners
   </span>
  </li>
  <li>
   <span>
    Act as a growth consultant for partner success
   </span>
  </li>
  <li>
   <span>
    Communicate regularly via calls, meetings, and presentations
   </span>
  </li>
  <li>
   <span>
    Provide insights and recommendations to partners
   </span>
  </li>
  <li>
   <span>
    Monitor KPIs such as acceptance rates, delivery times, and customer feedback
   </span>
  </li>
  <li>
   <span>
    Optimize menus, pricing, and overall listing performance across aggregators
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Experience in food delivery / aggregator sales (UAE or GCC)
   </span>
  </li>
  <li>
   <span>
    Strong negotiation and account management skills
   </span>
  </li>
  <li>
   <span>
    Ability to achieve aggressive acquisition and revenue targets
   </span>
  </li>
  <li>
   <span>
    Understanding of platforms like Talabat, Deliveroo, Careem, Noon, etc.
   </span>
  </li>
  <li>
   <span>
    Highly motivated, target-driven, and hands-on
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Sprinklr

<div><div>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.</div><div></div><div>
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.</div><div></div><div>
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.</div><div></div><h2 class="jobSectionHeader"><b>
Job Description</b></h2><div></div><div><b>
Role Overview</b></div><div>
The Client Account Manager owns the success and technical strategy for Sprinklr&rsquo;s most strategic service and contact center customers in the Middle East. This individual contributor role blends executive-level advisory with hands-on technical leadership to drive adoption, measurable business outcomes, and long-term retention. You will guide the transformation from legacy operations to modern, AI-enabled workflows, ensuring Sprinklr&rsquo;s platform delivers maximum value. This is a customer-centric role focused on service delivery and success&mdash;not sales.</div><div></div><div><b>
Please note this role is based in </b><b>Dammam, Saudi Arabia</b></div><div></div><div><b>
Key Responsibilities</b></div><ul><li><div>
Serve as an executive sponsor for key accounts, building trusted relationships with senior stakeholders.</div></li><li><div>
Facilitate quarterly business reviews (QBRs) to showcase ROI, adoption progress, and strategic recommendations.</div></li><li><div>
Act as the primary success partner for enterprise service/CX accounts; lead QBRs and success planning.</div></li><li><div>
Align Sprinklr Care solutions (Case Management, Smart Responses, Bot Framework, Agent Assist) with customer goals (AHT, CSAT, FCR, deflection).</div></li><li><div>
Map legacy contact center processes to modern workflows; oversee architecture audits and optimization.</div></li><li><div>
Deliver enablement programs, playbooks, and ROI dashboards; monitor adoption and health metrics.</div></li><li><div>
Manage technical escalations, mitigate risks, and influence the product roadmap based on customer feedback.</div></li><li><div>
Coordinate complex programs (voice rollout, CRM integrations, compliance) across IT, business teams, and vendors.</div></li></ul><div><b>
Qualifications</b></div><ul><li><div>
Bachelor&rsquo;s degree (MBA preferred); 8+ years in Customer Success, CCaaS, or CX consulting.</div></li><li><div>
Deep knowledge of contact center operations, metrics, and change management.</div></li><li><div>
Experience with major service platforms (Salesforce Service Cloud, NICE, Genesys, Zendesk).</div></li><li><div>
Strong technical acumen, program management skills, and regional experience; Arabic is Mandatory.</div></li></ul><div></div><div><b>
We focus on our mission</b>: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:</div><ul><li><div>
Lead a new category of enterprise software that we call Unified-CXM.</div></li></ul><ul><li><div>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</div></li><li><div>
Create a culture of customer obsession, with trust, teamwork, and accountability.</div></li></ul><div></div><div><b>
We believe in our product</b>: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.</div><div></div><div><b><br>
We invest in our people</b>: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.</div><div></div><div>
To learn more about employee benefits by region, <div>click here</div>.</div><div></div><div>
To learn more about all-things-Sprinklr, visit our candidate resource hub <div>here</div>.</div><div></div><div><b>
EEO - Our philosophy</b>: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.</div><div></div><div>
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.</div><div></div><div><br>
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.</div><div></div><div><b>
Warning about Recruiting Scams: </b>Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <div>review</div> the Federal Trade Commission's advice to avoid these types of scams.</div><div></div><div>
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</div></div><div></div>

QStaffers

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  QStaffers
 </strong>
 is currently looking for a
 <strong>
  Client Lead (Account Manager)
 </strong>
 for one of our partners, a pioneer in the Media Production field!
 <br/>
 <br/>
 <strong>
  <strong>
   About
  </strong>
 </strong>
 The
 <strong>
  Client Lead (Account Manager)
 </strong>
 translates messy client requests into structured briefs, protect the team from scope creep, and identify opportunities to grow each account.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Client Relationship Management
  </li>
  <li>
   Serve as the primary point of contact for all active retainer and project clients
  </li>
  <li>
   Conduct weekly or bi-weekly client check-ins (depending on account size)
  </li>
  <li>
   Manage client expectations: set realistic timelines, communicate delays proactively, and present work professionally
  </li>
  <li>
   Handle all client feedback loops: receive notes, translate into actionable items for the team, and manage revision rounds within agreed limits
  </li>
  <li>
   Conduct quarterly client reviews: present performance summaries, gather feedback, and identify satisfaction risks
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Brief &amp; Scope Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Convert every client request into a structured internal brief using a standardized template
  </li>
  <li>
   Ensure every brief includes: objective, deliverables, timeline, budget parameters, approval workflow, and revision limits
  </li>
  <li>
   Flag any out-of-scope request immediately &mdash; do not promise before checking with Head of Ops and MD
  </li>
  <li>
   Maintain a scope log per client: what was agreed vs. what was delivered
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Account Growth &amp; Commercial
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Track revenue per client monthly and identify upsell opportunities (additional services, increased content volume, new platforms)
  </li>
  <li>
   Prepare upsell proposals in collaboration with MD for existing clients
  </li>
  <li>
   Support MD in preparing pitches and proposals for new business
  </li>
  <li>
   Own the renewal process: start renewal conversations 60 days before contract end
  </li>
  <li>
   Track client health scores: engagement level, payment timeliness, satisfaction signals, risk of churn
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Internal Coordination
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work with Head of Operations to ensure briefs are handed off cleanly and on time
  </li>
  <li>
   Attend production planning meetings to flag client priorities and upcoming deadlines
  </li>
  <li>
   Ensure deliverables go through internal QC before client review
  </li>
  <li>
   Maintain client folders and documentation in the PM system
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
  </li>
  <li>
   2&ndash;4 years of experience in account management, client servicing, or client success at a creative agency, media company, or marketing firm
  </li>
  <li>
   Proven experience managing 4&ndash;8 client accounts simultaneously
  </li>
  <li>
   Excellent written and verbal communication in both Arabic and English
  </li>
  <li>
   Strong presentation skills: can present work to clients confidently and handle objections
  </li>
  <li>
   Understanding of social media content production: knows what a reel is, understands posting cadences, familiar with Instagram/TikTok/YouTube formats
  </li>
  <li>
   Based in Cairo
  </li>
  <li>
  </li>
  <li>
   Experience in a video/content production agency (not just traditional advertising or PR)
  </li>
  <li>
   Familiarity with Egyptian brand landscape (F&amp;B, real estate, sports, lifestyle)
  </li>
  <li>
   Experience writing client-facing proposals, SOWs, and renewal documents
  </li>
  <li>
   Comfort with numbers: can discuss budget, pricing, and ROI with clients without needing the MD present
  </li>
  <li>
   Experience with CRM or PM tools (HubSpot, Notion, Monday.com)
  </li>
  <li>
  </li>
  <li>
   Warm and professional: clients enjoy working with them; builds trust quickly
  </li>
  <li>
   Organized and responsive: replies to clients within 2 hours during business hours; never lets a message sit unread
  </li>
  <li>
   Protective of the team, translates unreasonable client demands into manageable asks rather than passing them through raw
  </li>
  <li>
   Commercially aware: always thinking about how to grow the account, not just service it
  </li>
  <li>
   Calm under pressure: when a client is upset about a late delivery or a revision, they de-escalate before involving leadership
  </li>
  <li>
   High EQ: reads the room in client meetings, picks up on dissatisfaction early
  </li>
 </ul>
</div>


Client Lead (Account Manager)

سواعد للتوظيف | Sawaid Recruitment

<div>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  The Account Manager will be responsible for maintaining and enhancing relationships with clients, ensuring their needs are met, and providing high-quality service. This role requires collaboration with internal teams and proactive management of client accounts
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Collaborate with internal departments to facilitate client needs.
  </li>
  <li>
   Resolve complaints and prevent issues related to client accounts.
  </li>
  <li>
   Build, maintain, and manage relationships with client stakeholders (HR team, Finance team, etc.).
  </li>
  <li>
   Provide regular updates, respond to inquiries, and address client concerns in a timely manner.
  </li>
  <li>
   Ensure client satisfaction at all times.
  </li>
  <li>
   Submit, maintain, and track CRM requests.
  </li>
  <li>
   Review client account activity reports
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Business Administration or a related fie
  </li>
  <li>
   Minimum 1 year of experience in a similar role.
  </li>
  <li>
   Excellent English language skills.
  </li>
 </ul>
 <p>
 </p>
</div>


Account Manager

Talkpush

<div>
 <strong>
  WE ARE HIRING.
  <br/>
  <br/>
 </strong>
 Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong. Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just have a chat with us on our website or on our Facebook page.
 <br/>
 <br/>
 Read more about the Talkpush culture here.
 <br/>
 <br/>
 ⚠️
 <strong>
  DON'T APPLY FOR A JOB AT TALKPUSH IF THIS IS YOU
  <br/>
  <br/>
 </strong>
 Recruitment is one of the oldest, most established industries, and we're out to change it completely through automation. To make that dream come true, we need people with a fire in their belly who would rather deliver unpleasant truths to customers rather than slap together a quick fix. This isn't a 9-to-5 job that delivers the same experience every day, but a place where once in a while, you wake up with a burning desire to implement a new solution and to test the heck out of it.
 <br/>
 <br/>
 This means that people who think sucking up to the boss or being a yes-person is the path to success, who aren't willing to stand behind their idea, even in the face of pushback, who prefer change to be predictable and gradual, won't be very happy here. They might be smart, kind, and lovely, but this isn't their pot's lid. If you're the kind of person who gets a little obsessed about a problem and can't think of anything else until you can puzzle it out, we can offer interesting challenges, an international team that will challenge you, and a mission to help millions of people get hired by focusing relentlessly on building better candidate experiences. Does this sound a little scary and overly ambitious? Good, that's just how we like it. ✨
 <br/>
 <br/>
 Account Manager
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Fully Remote (T&uuml;rkiye)
 <br/>
 <br/>
 <strong>
  Salary:
 </strong>
 Competitive + performance-based OTE
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 At Talkpush, we build technology that helps companies hire faster and deliver better candidate experiences at scale.
 <br/>
 <br/>
 Our Account Managers play a critical role in making sure customers see real value from our platform, not just at launch, but long after implementation. We don&rsquo;t believe in &ldquo;set and forget.&rdquo; We believe in long-term partnerships, measurable impact, and continuous growth.
 <br/>
 <br/>
 We&rsquo;re looking for an Account Manager who enjoys owning client relationships end to end, spotting growth opportunities, and turning customer needs into tangible outcomes. This is a role for someone who is commercially sharp, consultative by nature, and comfortable working in a fast-moving, remote-first environment.
 <br/>
 <br/>
 The Role
 <br/>
 <br/>
 As an Account Manager, you&rsquo;ll manage and grow an existing portfolio of customers while identifying opportunities to expand usage and revenue.
 <br/>
 <br/>
 You&rsquo;ll work closely with clients to understand their goals, challenges, and hiring processes, and partner internally with Product, Solutions Engineering, and Support to deliver the right solutions.
 <br/>
 <br/>
 This is not a transactional sales role. You&rsquo;ll be trusted to think long-term, build strong relationships, and balance customer success with commercial growth.
 <br/>
 <br/>
 You&rsquo;ll be responsible for both protecting and expanding revenue, while ensuring customers get real, measurable value from Talkpush.
 <br/>
 <br/>
 <strong>
  As Our Account Manager, You Will
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage and grow a portfolio of existing Talkpush customers
  </li>
  <li>
   Build trusted relationships with key stakeholders and decision-makers
  </li>
  <li>
   Identify upsell and expansion opportunities aligned to customer needs
  </li>
  <li>
   Prospect and pursue new business opportunities where relevant
  </li>
  <li>
   Own revenue targets and consistently work toward clear sales goals
  </li>
  <li>
   Translate customer requirements into clear internal briefs
  </li>
  <li>
   Collaborate with internal teams to deliver solutions that meet client expectations
  </li>
  <li>
   Stay up to date on recruitment technology trends and market developments
   <br/>
   <br/>
  </li>
 </ul>
 What We&rsquo;re Looking For
 <br/>
 <br/>
 <ul>
  <li>
   3+ years&rsquo; experience in account management or sales, ideally in SaaS, HR tech, or recruitment technology
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  <li>
   A proven track record of hitting revenue or growth targets
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  <li>
   Strong communication and relationship-building skills
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   A consultative approach, you listen first, then propose solutions
  </li>
  <li>
   Commercially minded, organised, and comfortable managing priorities
  </li>
  <li>
   Strong problem-solving and analytical skills
  </li>
  <li>
   Ability to work independently while collaborating with a global, remote team
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   <br/>
  </li>
 </ul>
 Why Talkpush
 <br/>
 <br/>
 <ul>
  <li>
   Work on a product that directly improves how people get hired
  </li>
  <li>
   Real ownership of customer relationships and outcomes
  </li>
  <li>
   Collaboration with a diverse, international team
  </li>
  <li>
   A remote-first culture with high trust and high accountability
   <br/>
   <br/>
  </li>
 </ul>
 If you&rsquo;re an Account Manager who enjoys building long-term client partnerships and driving meaningful growth, we&rsquo;d love to hear from you.
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 <br/>
 <strong>
  About Our AI-Supported Screening
  <br/>
  <br/>
 </strong>
 At Talkpush, we use our own AI-powered screening tool, TalkScore, as part of the application process. After you apply, you may be invited to answer a small number of screening questions designed to help us understand your experience, thinking, and motivation for the role.
 <br/>
 <br/>
 TalkScore helps us review applications more consistently and fairly, but it does not make hiring decisions on its own. Every application is reviewed by a human, and AI is used only to support our team by highlighting relevant information, never to replace human judgment.
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 <br/>
 We believe great hiring should be transparent, respectful, and focused on giving candidates a clear opportunity to show their strengths.
</div>


Account Manager (Remote — Türkiye)

Concord Marketing Solutions

<p>Concord Marketing Solutions is looking for an experienced, detail-oriented, and creative <b>Online Account Manager</b> to join our team.</p><p>The <b>Online Account Manager</b> plays a crucial role in managing the presentation and organization of merchandise on our clients&rsquo; online stores to maximize sales and customer satisfaction. The ideal candidate will have experience sourcing promotional products for online stores, strong project management &amp; organizational skills, tech-savvy, and a passion for delivering exceptional client service.</p><p>Concord Marketing Solutions/Clayton Kendall is a growing promotional products and print distributor, providing full-service corporate identity offerings. Our expertise in online store programs, creative merchandise, print services, incentive and recognition programs, custom packaging, fulfillment, and international sourcing make Concord Marketing Solutions/Clayton Kendall a preferred supplier of choice. We pride ourselves in our commitment to our clients&rsquo; needs through a wide selection of quality products, creative solutions, and excellent customer service. Our company is honored to have been recognized on Promotional Products Business Magazine&rsquo;s list of Greatest Companies to Work for in 2019, 2021, 2022, 2023, 2024, and 2025 and on the Crain&rsquo;s Chicago Business Best Places to Work Top 100 list in 2021, among numerous other industry awards over the years.</p><p>What&rsquo;s in it for YOU:</p><ul><li>A progressive company culture that promotes teamwork</li><li>Great benefits include medical, dental, vision, a company-funded Health Savings Account, company-provided life insurance, supplemental life insurance, long-term disability, and employee assistance program</li><li>401k plan with a company match</li><li>Paid Time Off/PTO</li><li>Floating Holidays</li><li>A generous holiday schedule</li><li>Parental Leave</li><li>Company events and outings</li><li>Casual and friendly work environment</li><li>Salary + Bonus compensation structure</li></ul><p><b>Responsibilities:</b></p><p>&middot; Online Account Manager supports effective digital merchandising programs and strategies by selecting and sourcing products focused on achieving marketing and sales goals.</p><p>&middot; Leads discussions on digital merchandising programs and provides recommendations in line with business goals.</p><p>&middot; Works with Online Account Management team to ensure that online products are designed, maintained, and reordered accurately on the online store.</p><p>&middot; New online store implementation responsibilities include attending meetings, sourcing, setting up products, creating categories, obtaining brand guidelines/logo art files, getting client approvals, and creating client presentations.</p><p>&middot; Online store maintenance on a regular basis, including new user setup, categories, user types, logos, feature items, and banners.</p><p>&middot; Updates price changes and item descriptions on online store products.</p><p>&middot; Manages reorder and discontinued items process/reporting.</p><p>&middot; Handles and manages online SKU setup.</p><p>&middot; Creates and organizes new categories/sub categories.</p><p>&middot; Daily review of online store inventory reports to ensure item availability.</p><p>&middot; Look into replacement items for backorder or discontinued hard good items.</p><p>&middot; Get client approval on proofs for new items and update clients once available on their store.</p><p>&middot; Provide back up support with sourcing and presentations as needed to other Account Managers on the client team.</p><p>&middot; Work with team to set up holiday programs for clients.</p><p>&middot; Coordinate with Sales and Account Managers to execute campaigns and seasonal merchandising with an appropriate mix of products.</p><p>&middot; Runs reports to analyze data and effectively communicates findings and recommendations to management, Sales, and Account Management teams.</p><p>&middot; Assist with preparation for and attend client quarterly business review meetings with client team.</p><p>&middot; Assist with online store testing as needed.</p><p><b>Education &amp; Experience</b></p><p>&middot; High School degree or equivalent required</p><p>&middot; College degree preferred</p><p>&middot; Minimum of 3 years of professional experience as an Online Account Manager or Online Merchandiser</p><p>&middot; E-Commerce and promotional marketing as well as print industry experience preferred</p><p>&middot; Experience working in a fast-paced environment a must</p><p>&middot; Experience managing multiple client relationships/requirements simultaneously</p><p><b>Knowledge and Skills</b></p><p>&middot; Previous knowledge, understanding, and recommendations for digital merchandising strategies</p><p>&middot; Experience managing e-commerce online stores</p><p>&middot; Working experience with promotional product vendors and suppliers a must</p><p>&middot; Strong negotiation skills</p><p>&middot; Exceptional organizational skills</p><p>&middot; Strong attention to detail</p><p>&middot; Reliable and dependable</p><p>&middot; Excellent written and verbal communication skills</p><p>&middot; Strong problem-solving skills with the ability to identify and evaluate the situation to formulate solutions</p><p>&middot; Respectful and positive attitude</p><p>&middot; Ability to handle situations with professionalism and tact</p><p>&middot; Proven ability to handle multiple client requests and projects simultaneously</p><p>&middot; Resilience and ability to handle changing priorities</p><p>&middot; Motivated to complete tasks accurately and by deadline dates</p><p>&middot; A self-starter with the ability to work both independently as well as part of a team to complete assignments</p><p>&middot; Must be proficient in Microsoft Office (Outlook, Teams, Excel, PowerPoint, Word), and web/internet navigation</p><p>&middot; Strong technical skills with intermediate to advanced skills with Excel and Outlook</p><p>&middot; Strong technical aptitude in learning internal technical software and systems</p><p>&middot; Experience with NetSuite or equivalent software preferred</p><p>Job Type: Full-time</p><p>Pay: $60,000.00 - $70,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Experience:</p><ul><li>Merchandising: 5 years (Required)</li><li>Promotional Marketing Industry: 5 years (Required)</li></ul><p>Work Location: Hybrid remote in Glendale Heights, IL 60139</p>

Online Account Manager

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