client account manager

Opensity solutions

<div>Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.<h2 class="jobSectionHeader"> 
The Client Account Manager serves as the primary relationship manager and strategic liaison for attorneys, practice groups, paralegals, and administrative stakeholders utilizing Document Processing and related legal support services. This role is responsible for ensuring exceptional service delivery, managing client expectations, coordinating workflow priorities, and driving operational excellence across the Senior Document Specialist and Document Processing teams.</h2>
The Client Account Manager partners closely with firm leadership and operational teams to ensure support services align with business needs, client demands, and department objectives. This position requires sound judgment, exceptional communication skills, and the ability to independently manage complex client relationships and service-related matters.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Serve as the primary point of contact for attorneys, practice groups, paralegals, and firm stakeholders regarding Document Processing and legal support services.</li><li>
Build and maintain strong client relationships by understanding business needs, service expectations, and workflow requirements.</li><li>
Partner with Senior Document Specialists and Document Processing teams to coordinate work assignments, prioritize urgent requests, and ensure timely project completion.</li><li>
Monitor service delivery performance and proactively address issues impacting quality, turnaround times, or customer satisfaction.</li><li>
Conduct regular stakeholder meetings to review service levels, operational metrics, and continuous improvement opportunities.</li><li>
Facilitate communication between clients and service delivery teams to ensure alignment on priorities, deadlines, and expectations.</li><li>
Analyze utilization, productivity, and customer feedback data to identify trends and recommend process improvements.</li><li>
Develop and deliver client-facing reports, service reviews, and performance summaries.</li><li>
Collaborate with department leadership on strategic initiatives, workflow enhancements, and technology adoption efforts.</li><li>
Assist with onboarding new attorneys, practice groups, and stakeholders to document processing services and available resources.</li><li>
Partner with training teams to identify skill gaps and ensure team members are equipped to meet evolving client requirements.</li><li>
Support the implementation, testing, and rollout of new technologies, applications, and process improvements.</li><li>
Resolve escalated service concerns, workflow challenges, and stakeholder issues in a professional and timely manner.</li><li>
Document, communicate, and promote best practices, service standards, and operational procedures.</li><li>
Foster a culture of collaboration, accountability, and exceptional client service.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
Bachelor's degree or equivalent combination of education and experience.</li><li>
5+ years of experience in client relationship management, account management, legal operations, professional services, or law firm support services.</li><li>
Experience working within a legal, professional services, or document production environment preferred.</li><li>
Proven ability to manage stakeholder relationships and influence outcomes across multiple levels of an organization.</li><li>
Strong understanding of legal support services, document production workflows, and law firm operations.</li><li>
Excellent verbal, written, and presentation skills.</li><li>
Exceptional customer service and relationship management abilities.</li><li>
Strong analytical, problem-solving, and decision-making skills.</li><li>
Ability to manage multiple priorities and deadlines in a fast-paced environment.</li><li>
Demonstrated ability to maintain confidentiality and exercise sound judgment.</li><li>
Proficiency with Microsoft Office Suite and legal technology platforms.</li><li>
Ability to work collaboratively with cross-functional teams while driving accountability and results.</li></ul><h2 class="jobSectionHeader">
Key Competencies</h2><ul><li>
Client Relationship Management</li><li>
Strategic Account Management</li><li>
Service Delivery Excellence</li><li>
Operational Effectiveness</li><li>
Stakeholder Engagement</li><li>
Communication &amp; Influence</li><li>
Process Improvement</li><li>
Data Analysis &amp; Reporting</li><li>
Conflict Resolution</li><li>
Team Collaboration</li></ul><h2 class="jobSectionHeader">
Compensation &amp; Benefits</h2>
The compensation range for this role is up to $90,000 annually, a 10% annual bonus. Actual compensation will depend on location, experience, skills, and qualifications.
Eligible employees receive a comprehensive benefits package, including:<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
401(k) Retirement Plan</li><li>
Paid Time Off (PTO)</li></ul>
#LI - DP1
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.</div>

Client Account Manager

Sourced

<div><div><div>Part-Time Account Manager (Remote &ndash; U.S. Only)</div>
<div>We are seeking a detail-oriented and client-focused Part-Time Account Manager to join our growing team. This is a fully remote position open only to candidates located in the United States who are authorized to work in the U.S.</div>
<div>The ideal candidate has strong relationship management skills, experience in bookkeeping, and is QuickBooks Certified. You will serve as a key point of contact for clients, helping ensure their financial processes run smoothly while delivering excellent customer support and communication. 
</div><div>Responsibilities</div>
<ul> <li>Build and maintain strong relationships with clients to understand their business and accounting needs</li>
<li> Serve as the primary point of contact for customer questions, concerns, and ongoing account support</li>
<li> Manage client accounts and proactively identify opportunities to improve client satisfaction and retention</li>
<li> Collaborate cross-functionally with internal teams to ensure successful client outcomes</li>
<li> Maintain accurate financial records and assist with bookkeeping-related tasks</li>
<li> Monitor account health and provide regular reporting and updates</li>
<li> Support clients in navigating and utilizing QuickBooks effectively</li>
</ul><div>Qualifications</div>
<ul> <li>Minimum 2 years of bookkeeping and/or account management experience</li>
<li> QuickBooks Certification required</li>
<li> Strong understanding of bookkeeping principles and financial processes</li>
<li> Excellent communication and interpersonal skills</li>
<li> Comfortable in a client-facing role and managing multiple accounts</li>
<li> Highly organized with strong attention to detail</li>
<li> Must be located in the United States and authorized to work in the U.S.</li>
<li> Ability to work independently in a remote environment</li>
</ul><div>Position Details</div>
<ul> <li>Part-time</li>
<li> Fully remote</li>
<li> Flexible schedule</li>
</ul>
</div>This is a remote position.</div>

Part-Time Account Manager

ZechGlobalGroup

Zech Group is seeking a driven and relationship-focused Account Manager to join our team and serve as a key connection between our company and valued clients. This role is ideal for a customer-focused professional who enjoys building relationships, managing accounts, identifying solutions, and ensuring long-term client success.The successful candidate will be responsible for maintaining strong client partnerships, coordinating account activities, and delivering a high level of service that supports business growth and customer satisfaction.<h2> </h2><h2>Responsibilities;</h2> <ul><li>Build and maintain strong relationships with assigned clients and business partners</li><li>Serve as the primary point of contact for customer needs, requests, and account support</li><li>Understand client goals and provide solutions that align with their business objectives</li><li>Manage account activities, communications, and ongoing customer engagements</li><li>Track account performance, customer feedback, and service opportunities</li><li>Coordinate with internal teams to ensure timely delivery of products, services, and solutions</li><li>Identify opportunities for account growth, retention, and improved customer experience</li><li>Prepare reports, updates, and account documentation as needed</li><li>Resolve customer concerns professionally while maintaining positive relationships</li><li>Maintain accurate client records and CRM information</li></ul><h2> </h2><h2>Requirements;</h2> <ul><li>High school diploma or equivalent required; bachelor’s degree preferred</li><li>2+ years of account management, customer success, sales support, or client service experience preferred</li><li>Strong relationship-building and communication skills</li><li>Ability to manage multiple client accounts and priorities effectively</li><li>Excellent problem-solving and negotiation abilities</li><li>Strong organizational skills with attention to detail</li><li>Comfortable working with CRM systems, Microsoft Office, and business software tools</li><li>Professional, proactive, and customer-focused mindset</li></ul><h2> </h2><h2>Preferred Qualifications;</h2><ul><li>Experience managing client relationships in a B2B or service-based environment</li><li>Background in sales, customer success, operations, or business development</li><li>Experience tracking account metrics and preparing performance reports</li><li>Ability to identify client needs and recommend effective solutions</li></ul> Compensation is based on experience, qualifications, and overall performance. This role provides an opportunity to grow professionally while contributing directly to client satisfaction, retention and company success.<h2> </h2><h2>Why Join Zech Group?</h2>At Zech Group, we believe strong relationships drive success. Our team members are empowered to make an impact, develop meaningful client partnerships, and contribute to a culture built on accountability, collaboration, and continuous improvement.If you are a motivated professional who enjoys helping customers succeed and building lasting partnerships, we invite you to apply today.

Account Manager

PRESS FORWARD

About Press ForwardPress Forward is an interdisciplinary strategic communications firm located in Vermont with a passion for the outdoors and active lifestyle. Our roots are in public relations, and today we assist clients with brand communications, content and copywriting, affiliate marketing, PR, AI visibility and GEO, and athlete and ambassador activation.Job DescriptionAccount Managers are typically mid-career professionals with demonstrated expertise in communications and marketing. Account Managers lead account teams and client relationships, and provide detailed and comprehensive research, pitching to media, copywriting, and marketing insight. The role is integrated across the agency, and requires excellent internal and external collaboration. This position has the potential to be fully remote for the right candidate, with the expectation of occasional travel to Vermont and client and industry events.What You&rsquo;ll Do:<ul><li>Create and execute PR and communications plans</li><li>Develop and maintain successful relationships with key media</li><li>Develop and maintain strong relationships with client contacts</li><li>Lead client meetings (virtual and in person)</li><li>Lead regular and proactive client reporting: weekly, monthly and quarterly</li><li>Regularly pitch client stories to media and follow-up on story opportunities</li><li>Draft well-written press releases and compelling content</li><li>Create targeted media distribution lists</li><li>Monitor for client media coverage</li><li>Attend occasional trade shows, sales meetings and in-person media meetings on behalf of clients, with national and potential international travel as required by client needs</li><li>Participate in active, outdoor press events</li><li>Share a solid understanding of social media networks and marketing</li><li>Keep abreast of each client&rsquo;s industry, competition and media coverage</li></ul>Experience You Bring:<ul><li>Authentic connection to outdoor sport, with a pulse on the publications, voices, creators, and athletes driving the culture</li><li>Two to five years of experience in marketing, PR, brand strategy, and/or journalism</li><li>Exceptional writing and communication skills</li><li>Wide ranging consumption of outdoor industry and industry-adjacent media (including traditional media, podcasts, social media, and other news)</li><li>Demonstrated interest (which could include volunteer or internship positions) in the outdoor and active lifestyle industry</li></ul>We value diverse life experiences; if your professional or educational background does not precisely match our suggested experience, we&rsquo;d still like to hear from you if you think you would be a good fit for the company and position.Compensation:Account manager salaries typically range from $55,000-$65,000, depending on experience, in addition to a monthly HRA contribution, dependent care FSA, 401(k) retirement plan with employer contributions, and generous PTO.Pay: $55,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li></ul>Work Location: Remote

Qrator Corporate Services

About the role Manages a dedicated portfolio of clients through the company's proprietary client portal (self-service dashboard: invoicing and payment tracking, document exchange, task/deadline statuses, support tickets, accounting dashboard maintenance). The Manager is the company's main &quot;operator&quot; of the portal &mdash; ensuring the client always sees an up-to-date picture and gets answers without unnecessary calls or emails.Responsibilities<ul><li>Client onboarding: setting up the personal account, explaining functionality, initial data upload, answering questions</li><li>Handling client tickets/requests in the portal: responding, routing complex issues, and passing them to the Accounting department</li><li>Managing the document exchange section: requesting missing documents from the client, uploading/publishing finished documents and reports</li><li>Keeping task and deadline statuses in the client's dashboard up to date (VAT filings, renewals, intermediate milestones)</li><li>Checking the accuracy of data on the client's dashboard (reporting/accounting metrics)</li><li>Proactively informing clients about upcoming deadlines, payments, required actions, and changes in requirements</li><li>Collecting client feedback</li><li>Coordinating with the Accounting department on tasks arising from client tickets/requests</li></ul>Requirements<ul><li>Experience in client service/account management, ideally in services for small businesses</li><li>Experience working with ticketing systems or client portals (support/CRM platforms)</li><li>Attention to detail and discipline with deadlines and data</li><li>Strong written and spoken communication skills, confident English</li><li>Willingness to quickly get up to speed on a new internal product (the portal is under active development)</li></ul>What we offer<ul><li>Clear regulation for interaction with the Accounting Department (established process for task handoff and escalation)</li><li>Ability to influence product development &mdash; manager's feedback is factored into improvements</li><li>A stable client portfolio with no sales-plan pressure</li><li>Transparent KPI tied to the financial performance of the client portfolio</li></ul>Pay: Rs50,000.00 - Rs90,000.00 per monthExperience:<ul><li>client work: 1 year (Required)</li><li>CRM system : 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: Remote

Manager / Account Manager / Client support manager (UAE Market)

dsquares

<div>Dsquares is not just a loyalty program provider; we specialize in crafting loyalty solutions that deliver unforgettable experiences, ensuring customers keep returning. From concept to execution, we handle the entire loyalty journey, turning brands into cherished favorites.
Our tech-savvy team is driven by a passion for innovation, empowering businesses to cultivate lasting relationships with their clients.
Our team is the core of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is founded on openness, empowerment, and a collective passion for delivering extraordinary customer experiences. Join us and be part of a team that&rsquo;s redefining loyalty programs.
More than rewards, we create experiences. And more than customers, we build advocates.
About The Role: 
As an Account Manager, you will be essential in developing and nurturing client relationships across different sectors. Your role will involve increasing our revenue through upselling and cross-selling Dsquares solutions, collaborating with internal teams to meet client objectives, and fulfilling project KPIs.
In your role, you will serve as the primary contact for our clients, monitoring and analyzing program KPIs and advising on best practices to enhance program performance.
Key Duties &amp; Responsibilities:<ul>
<li>Maintain and manage client relationships to ensure satisfaction.</li>
<li>Develop relationships across various functional areas, including Partnerships, Operations, Legal, Finance, and Project Management.</li>
<li>Measure and analyze program performance.</li>
<li>Identify opportunities to automate and scale processes within account management.</li>
<li>Create program goals and applicable metrics.</li>
<li>Drive best practices for product utilization.</li>
<li>Evaluate program risks.</li>
<li>Regularly communicate with clients regarding the status of ongoing programs.</li>
<li>Coordinate with cross-functional teams to gather updates on task progress.</li>
<li>Analyze data trends for each program to extract meaningful insights.</li>
<li>Prepare for the onboarding of new clients.</li>
<li>Stay informed about competitors and new market trends.</li>
<li>Identify growth opportunities and revenue-generating strategies through cross-selling existing programs.</li>
<li>Assess client needs and propose relevant campaigns to maximize commissions.</li>
<li>Recommend suitable merchants for each customer segment.</li>
<li>Develop approaches to maximize revenue for each project.</li> 
</ul> 
 
Requirements 
Required Skills &amp; Abilities:<ul><li>
Exceptional communication and presentation skills.</li><li>
Flexibility and adaptability.</li><li>
Strong time management capabilities.</li><li>
Ability to multitask effectively.</li><li>
Proficient in problem-solving, analytical and critical thinking skills.</li><li>
Demonstrated leadership and sense of ownership.</li><li>
Customer-centric mindset.</li><li>
Excellent data literacy skills.</li><li>
Proactive, detail-oriented and results-driven.</li><li>
Comfortable in a fast-paced, high-energy environment.</li></ul>
Education &amp; Experience:<ul><li>
7:15 years of experience in marketing and/or account management.</li><li>
Bachelor's degree in Business Administration, Marketing, Economics, or a related field.</li></ul> 

Benefits 
<ul>
<li>Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover, plus extra days off for every year you're part of the team.
</li><li>Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.</li>
<li>Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.</li>
<li>Continuous Development: Expand your horizons through our commitment to learning and development opportunities.
</li><li>Perks and Privileges: Celebrate your journey with us through birthday offs, mobile allowances, transportation support, and a host of other employee-centric perks.</li></ul></div>

Senior Account Manager

Hl Mando America

<div>HL Mando is a Tier 1 supplier of safety-critical chassis components to the world&rsquo;s top vehicle manufacturers. There&rsquo;s a good chance that whatever car you drive, it has our brakes, steering, or suspension components keeping you safe and making your ride comfortable. We have been in business for more than 60 years, we have manufacturing locations on every continent, and we are well-respected in our field. We are looking for new talent to join our sales team at our North American headquarters in Novi Michigan. This opportunity is for an Account Manager, the first point of contact for several of our key customers, with responsibility for building and maintaining a great relationship with those customers.
Key Responsibilities include the following (other duties may be assigned as needed):<ul><li>
Manage all aspects of the commercial relationship with your assigned customer(s)</li><li>
Understand, verify, and track cost and pricing data so as to ensure responsible commercial decisions</li><li>
Receive and review Requests For Quote from customer(s)</li><li>
Collaborate with colleagues to prepare and submit quotations to customer(s)</li><li>
Participate in sales strategy discussions, bringing your industry knowledge and the voice of the customer(s)</li><li>
Work closely with Engineering and Program Management to optimize supplier/customer relationships</li><li>
Host customer visits to HL Mando manufacturing plants</li></ul>
Qualifications
Education and Experience:<ul><li>
Bachelor's degree in Business, Marketing, Sales, Communications, or related field preferred, with demonstrated experience in account management, customer success, sales, or client relationship management.</li><li>
Prior experience as an Account Manager working for a major Tier 1 automotive supplier, or experience in a customer-facing project management role.</li><li>
Work or volunteer experience that demonstrates your commitment to hard work, your aptitude to learn new things, and positive attitude will all be considered.</li></ul>
Knowledge, Skills and Abilities:<ul><li>
You work tirelessly to find solutions, are incessantly curious, and are excited to solve problems</li><li>
You enjoy playing with data and crunching numbers to find favorable solutions</li><li>
You pay attention to details, and are diligent in following up and closing issues</li><li>
You can communicate effectively with people from all walks of life, and at all levels of the organization</li><li>
You enjoy building relationships</li><li>
Comfortable and proficient with Microsoft Office products, especially Excel</li><li>
Excellent written English</li><li>
Bilingual in Spanish or Korean language is a plus</li></ul>
Legal Requirements:<ul><li>
Must be at least 18 years of age due to federal labor law requirements.</li><li>
Must be legally authorized to work in the United States.</li></ul>
Supervisory Responsibility: None
Working Conditions: Office
Physical Requirements: Ability to sit for extended periods while working at a computer
Remote Work: This is an onsite role.
Compensation and Benefits: Competitive Salary commensurate with experience. Benefits package includes health, dental &amp; vision insurance, life insurance and other supplemental benefits, 401(k) plan, paid time off, and professional development opportunities.
Equal Opportunity Employer Statement: HL Mando is an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability status.</div>

Account Manager I

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Client Account Manager

Part-Time Account Manager

Account Manager

Account Manager

Manager / Account Manager / Client support manager (UAE Market)

Senior Account Manager

Account Manager I