client account manager

Opensity solutions

<div>Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.<h2 class="jobSectionHeader"> 
The Client Account Manager serves as the primary relationship manager and strategic liaison for attorneys, practice groups, paralegals, and administrative stakeholders utilizing Document Processing and related legal support services. This role is responsible for ensuring exceptional service delivery, managing client expectations, coordinating workflow priorities, and driving operational excellence across the Senior Document Specialist and Document Processing teams.</h2>
The Client Account Manager partners closely with firm leadership and operational teams to ensure support services align with business needs, client demands, and department objectives. This position requires sound judgment, exceptional communication skills, and the ability to independently manage complex client relationships and service-related matters.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Serve as the primary point of contact for attorneys, practice groups, paralegals, and firm stakeholders regarding Document Processing and legal support services.</li><li>
Build and maintain strong client relationships by understanding business needs, service expectations, and workflow requirements.</li><li>
Partner with Senior Document Specialists and Document Processing teams to coordinate work assignments, prioritize urgent requests, and ensure timely project completion.</li><li>
Monitor service delivery performance and proactively address issues impacting quality, turnaround times, or customer satisfaction.</li><li>
Conduct regular stakeholder meetings to review service levels, operational metrics, and continuous improvement opportunities.</li><li>
Facilitate communication between clients and service delivery teams to ensure alignment on priorities, deadlines, and expectations.</li><li>
Analyze utilization, productivity, and customer feedback data to identify trends and recommend process improvements.</li><li>
Develop and deliver client-facing reports, service reviews, and performance summaries.</li><li>
Collaborate with department leadership on strategic initiatives, workflow enhancements, and technology adoption efforts.</li><li>
Assist with onboarding new attorneys, practice groups, and stakeholders to document processing services and available resources.</li><li>
Partner with training teams to identify skill gaps and ensure team members are equipped to meet evolving client requirements.</li><li>
Support the implementation, testing, and rollout of new technologies, applications, and process improvements.</li><li>
Resolve escalated service concerns, workflow challenges, and stakeholder issues in a professional and timely manner.</li><li>
Document, communicate, and promote best practices, service standards, and operational procedures.</li><li>
Foster a culture of collaboration, accountability, and exceptional client service.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
Bachelor's degree or equivalent combination of education and experience.</li><li>
5+ years of experience in client relationship management, account management, legal operations, professional services, or law firm support services.</li><li>
Experience working within a legal, professional services, or document production environment preferred.</li><li>
Proven ability to manage stakeholder relationships and influence outcomes across multiple levels of an organization.</li><li>
Strong understanding of legal support services, document production workflows, and law firm operations.</li><li>
Excellent verbal, written, and presentation skills.</li><li>
Exceptional customer service and relationship management abilities.</li><li>
Strong analytical, problem-solving, and decision-making skills.</li><li>
Ability to manage multiple priorities and deadlines in a fast-paced environment.</li><li>
Demonstrated ability to maintain confidentiality and exercise sound judgment.</li><li>
Proficiency with Microsoft Office Suite and legal technology platforms.</li><li>
Ability to work collaboratively with cross-functional teams while driving accountability and results.</li></ul><h2 class="jobSectionHeader">
Key Competencies</h2><ul><li>
Client Relationship Management</li><li>
Strategic Account Management</li><li>
Service Delivery Excellence</li><li>
Operational Effectiveness</li><li>
Stakeholder Engagement</li><li>
Communication &amp; Influence</li><li>
Process Improvement</li><li>
Data Analysis &amp; Reporting</li><li>
Conflict Resolution</li><li>
Team Collaboration</li></ul><h2 class="jobSectionHeader">
Compensation &amp; Benefits</h2>
The compensation range for this role is up to $90,000 annually, a 10% annual bonus. Actual compensation will depend on location, experience, skills, and qualifications.
Eligible employees receive a comprehensive benefits package, including:<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
401(k) Retirement Plan</li><li>
Paid Time Off (PTO)</li></ul>
#LI - DP1
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.</div>

Client Account Manager

Suite Life Residential Property Care Services L.L.C

We are looking for a proactive and results-driven Account Manager to manage and maintain strong relationships with clients in Abu Dhabi. The successful candidate will be responsible for ensuring client satisfaction, overseeing service delivery, addressing operational concerns, identifying business opportunities, and acting as the key point of contact between clients and internal teams.Key Responsibilities<ul><li>Manage day-to-day relationships with assigned clients and act as the primary point of contact for all account-related matters.</li><li>Build and maintain strong, long-term relationships with clients, stakeholders, and key decision-makers.</li><li>Understand client requirements and ensure services are delivered in accordance with agreed SLA, KPI, and contractual requirements.</li><li>Conduct regular client meetings and site visits to review service performance, operational concerns, and upcoming requirements.</li><li>Coordinate with Operations, HR, Finance, IT, HSE, and other internal departments to ensure timely resolution of client requirements.</li><li>Monitor account performance, service quality, customer satisfaction, and overall contract compliance.</li><li>Handle and resolve client complaints, escalations, and operational issues professionally and within agreed timelines.</li><li>Prepare and submit weekly and monthly account reports, performance updates, and action plans to management and clients.</li><li>Monitor contractual obligations, service scope, manpower requirements, and additional client requests.</li><li>Identify opportunities for upselling, cross-selling, contract extensions, and additional services within existing accounts.</li><li>Support the preparation of quotations, proposals, commercial offers, and contract renewals in coordination with the Business Development and Commercial teams.</li><li>Maintain accurate records of client communications, meetings, complaints, action plans, and account documentation.</li><li>Follow up on outstanding payments and coordinate with the Finance Department regarding account receivables when required.</li><li>Monitor market and competitor activities and provide relevant feedback to management.</li><li>Participate in client presentations, business reviews, negotiations, and tender-related meetings when required.</li><li>Ensure all client-related activities comply with company policies, procedures, and applicable UAE regulations.</li><li>Support management in maintaining high standards of client satisfaction and retention.</li></ul>Candidate Profile<ul><li>Bachelor's degree in Business Administration, Management, Marketing, Hospitality, or a related field is preferred.</li><li>Minimum 3 years of experience in Account Management, Client Relations, Operations, or a similar role.</li><li>Experience in parking, valet, facilities management, hospitality, property management, or service-based industries is highly preferred.</li><li>Strong experience in client relationship management and contract/service delivery.</li><li>Excellent command of English, both written and verbal.</li><li>Arabic-speaking candidates will have an advantage.</li><li>Strong negotiation, communication, presentation, and interpersonal skills.</li><li>Excellent problem-solving and conflict-resolution abilities.</li><li>Strong commercial awareness with the ability to identify business opportunities.</li><li>Proficient in MS Office, Excel, PowerPoint, and reporting tools.</li><li>Ability to work independently, manage multiple accounts, and meet deadlines.</li><li>Willingness to travel within Abu Dhabi and other UAE locations when required.</li><li>UAE driving license is preferred.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Willing to work in Abu Dhabi</li></ul>Experience:<ul><li>Account Manager: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Work Location: In person

Account Manager

Hummel Group

<div>The Account Manager is responsible for the day-to-day servicing of existing clients in tandem with the Risk Advisor. The Account Manager is responsible for developing and maintaining relationships with existing clients. Essential functions include facilitating policy changes, processing renewals and certificates, generating quotes and supporting all other daily client needs.
<h4 class="jobSectionHeader">ESSENTIAL JOB RESPONSIBILITIES:
</h4>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>Supports the Risk Advisor by providing service to existing clients with a focus on client retention.
</li><li>Develops relationships with clients and responsible for independently completing client requests in a timely manner.
</li><li>May service small business accounts.
</li><li>Quotes new lines of business and remarkets the insurance program of existing clients.
</li><li>Assists team with the renewal process.
</li><li>Uses interactions with current clients to facilitate cross selling opportunities.
</li><li>Assists clients with coverage changes and able to answer coverage questions.
</li><li>Reviews a client&rsquo;s policy upon contact to ensure their policy is up-to-date.
</li><li>Identifies potential exposures and facilitates coverage review with client.
</li><li>May specialize in niche markets.
</li><li>Mentors new account managers or assistant account managers.
</li><li>Manages client activity within AMS360, ImageRight, and all other technologies for maximum efficiency and accurate documentation and follow-up.
</li><li>Other job duties as assigned.
</li></ul><h4 class="jobSectionHeader">REQUIREMENTS:
</h4><h4 class="jobSectionHeader">Education or Experience
</h4><ul><li>Previous experience with Commercial Insurance is preferred, but not required.
</li><li>High School diploma or equivalent required.
</li><li>Requires possession and maintenance of a Property and Casualty license.
</li><li>Must have a current driver license and an insurable driving record.
</li></ul><h4 class="jobSectionHeader">Working Environment/Physical Activities
</h4><ul><li>General office work environment
</li><li>Requires the regular use of arms, hands, and fingers
</li><li>Frequently required to sit for extended periods of time, reach with arms and hands, stand, walk, stoop, talk, and hear
</li><li>May be required to lift and/or move up to 10 pounds
</li></ul><h4 class="jobSectionHeader">HIPAA Compliance (If applicable)
</h4>This position may have access to Protected Health Information (PHI) and Electronic Protected Health Information (ePHI). Employee will be responsible for following guidelines of the HIPAA Confidentiality Agreement.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this job. The employee is expected to perform those duties listed as well as other related duties directed by management.</div>

PRESS FORWARD

About Press ForwardPress Forward is an interdisciplinary strategic communications firm located in Vermont with a passion for the outdoors and active lifestyle. Our roots are in public relations, and today we assist clients with brand communications, content and copywriting, affiliate marketing, PR, AI visibility and GEO, and athlete and ambassador activation.Job DescriptionAccount Managers are typically mid-career professionals with demonstrated expertise in communications and marketing. Account Managers lead account teams and client relationships, and provide detailed and comprehensive research, pitching to media, copywriting, and marketing insight. The role is integrated across the agency, and requires excellent internal and external collaboration. This position has the potential to be fully remote for the right candidate, with the expectation of occasional travel to Vermont and client and industry events.What You&rsquo;ll Do:<ul><li>Create and execute PR and communications plans</li><li>Develop and maintain successful relationships with key media</li><li>Develop and maintain strong relationships with client contacts</li><li>Lead client meetings (virtual and in person)</li><li>Lead regular and proactive client reporting: weekly, monthly and quarterly</li><li>Regularly pitch client stories to media and follow-up on story opportunities</li><li>Draft well-written press releases and compelling content</li><li>Create targeted media distribution lists</li><li>Monitor for client media coverage</li><li>Attend occasional trade shows, sales meetings and in-person media meetings on behalf of clients, with national and potential international travel as required by client needs</li><li>Participate in active, outdoor press events</li><li>Share a solid understanding of social media networks and marketing</li><li>Keep abreast of each client&rsquo;s industry, competition and media coverage</li></ul>Experience You Bring:<ul><li>Authentic connection to outdoor sport, with a pulse on the publications, voices, creators, and athletes driving the culture</li><li>Two to five years of experience in marketing, PR, brand strategy, and/or journalism</li><li>Exceptional writing and communication skills</li><li>Wide ranging consumption of outdoor industry and industry-adjacent media (including traditional media, podcasts, social media, and other news)</li><li>Demonstrated interest (which could include volunteer or internship positions) in the outdoor and active lifestyle industry</li></ul>We value diverse life experiences; if your professional or educational background does not precisely match our suggested experience, we&rsquo;d still like to hear from you if you think you would be a good fit for the company and position.Compensation:Account manager salaries typically range from $55,000-$65,000, depending on experience, in addition to a monthly HRA contribution, dependent care FSA, 401(k) retirement plan with employer contributions, and generous PTO.Pay: $55,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li></ul>Work Location: Remote

Qrator Corporate Services

About the role Manages a dedicated portfolio of clients through the company's proprietary client portal (self-service dashboard: invoicing and payment tracking, document exchange, task/deadline statuses, support tickets, accounting dashboard maintenance). The Manager is the company's main &quot;operator&quot; of the portal &mdash; ensuring the client always sees an up-to-date picture and gets answers without unnecessary calls or emails.Responsibilities<ul><li>Client onboarding: setting up the personal account, explaining functionality, initial data upload, answering questions</li><li>Handling client tickets/requests in the portal: responding, routing complex issues, and passing them to the Accounting department</li><li>Managing the document exchange section: requesting missing documents from the client, uploading/publishing finished documents and reports</li><li>Keeping task and deadline statuses in the client's dashboard up to date (VAT filings, renewals, intermediate milestones)</li><li>Checking the accuracy of data on the client's dashboard (reporting/accounting metrics)</li><li>Proactively informing clients about upcoming deadlines, payments, required actions, and changes in requirements</li><li>Collecting client feedback</li><li>Coordinating with the Accounting department on tasks arising from client tickets/requests</li></ul>Requirements<ul><li>Experience in client service/account management, ideally in services for small businesses</li><li>Experience working with ticketing systems or client portals (support/CRM platforms)</li><li>Attention to detail and discipline with deadlines and data</li><li>Strong written and spoken communication skills, confident English</li><li>Willingness to quickly get up to speed on a new internal product (the portal is under active development)</li></ul>What we offer<ul><li>Clear regulation for interaction with the Accounting Department (established process for task handoff and escalation)</li><li>Ability to influence product development &mdash; manager's feedback is factored into improvements</li><li>A stable client portfolio with no sales-plan pressure</li><li>Transparent KPI tied to the financial performance of the client portfolio</li></ul>Pay: Rs50,000.00 - Rs90,000.00 per monthExperience:<ul><li>client work: 1 year (Required)</li><li>CRM system : 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: Remote

Manager / Account Manager / Client support manager (UAE Market)

Kelly Services Internal

<div><div>Together we change lives. 
 
Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless. 
 
No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You&rsquo;ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team, we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives. 
 
Our Kelly Education Account Manager is accountable for:<ul><li>
Serving as the primary point of contact for client accounts, fostering strong relationships and understanding their staffing needs</li><li>
Coordinating and managing the placement of educational staff for schools, districts, and other educational organizations</li><li>
Working closely with recruiters to ensure the timely fulfillment of staffing requirements, ensuring client satisfaction</li><li>
Proactively resolving any issues related to staffing or service delivery, ensuring that client expectations are consistently met or exceeded</li></ul></div><div><ul><li>
Tracking, reporting, and analyzing account performance, identifying opportunities for growth and improvement within client accounts</li></ul> 
Essential Skills, Knowledge, and Experience:<ul><li>
Successful creation and maintenance of high-level strategic client relationships</li><li>
Excellent communication skills</li><li>
Strong attention to detail</li><li>
2+ years of high-level client account management and operations experience within the staffing, HR, or related industry</li><li>
Must be able to travel locally up to 30% locally for hiring, recruiting, school, talent, and other applicable events and have a Valid US Driver&rsquo;s license in good standing.</li></ul> 
This is a virtual role assigned to a territory in Delaware. Candidate must live within a 45 minutes drive to Delaware with the ability to travel to client sites throughout the entire state of Delaware throughout the week. 
Base pay range for this position is $62,000-$75,000 per year. Final annual compensation will be based on experience and may vary by geographic location. 
Total compensation package and benefits applicable to the position &ndash; understanding that each person has unique professional and personal needs focused on your total well-being. Our range of Benefits for full-time employees can be explored at: Kelly Services | People (benefitsatkelly.com) 
 
Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.</div></div>

Kelly Education Client Manager

Hl Mando America

<div>HL Mando is a Tier 1 supplier of safety-critical chassis components to the world&rsquo;s top vehicle manufacturers. There&rsquo;s a good chance that whatever car you drive, it has our brakes, steering, or suspension components keeping you safe and making your ride comfortable. We have been in business for more than 60 years, we have manufacturing locations on every continent, and we are well-respected in our field. We are looking for new talent to join our sales team at our North American headquarters in Novi Michigan. This opportunity is for an Account Manager, the first point of contact for several of our key customers, with responsibility for building and maintaining a great relationship with those customers.
Key Responsibilities include the following (other duties may be assigned as needed):<ul><li>
Manage all aspects of the commercial relationship with your assigned customer(s)</li><li>
Understand, verify, and track cost and pricing data so as to ensure responsible commercial decisions</li><li>
Receive and review Requests For Quote from customer(s)</li><li>
Collaborate with colleagues to prepare and submit quotations to customer(s)</li><li>
Participate in sales strategy discussions, bringing your industry knowledge and the voice of the customer(s)</li><li>
Work closely with Engineering and Program Management to optimize supplier/customer relationships</li><li>
Host customer visits to HL Mando manufacturing plants</li></ul>
Qualifications
Education and Experience:<ul><li>
Bachelor's degree in Business, Marketing, Sales, Communications, or related field preferred, with demonstrated experience in account management, customer success, sales, or client relationship management.</li><li>
Prior experience as an Account Manager working for a major Tier 1 automotive supplier, or experience in a customer-facing project management role.</li><li>
Work or volunteer experience that demonstrates your commitment to hard work, your aptitude to learn new things, and positive attitude will all be considered.</li></ul>
Knowledge, Skills and Abilities:<ul><li>
You work tirelessly to find solutions, are incessantly curious, and are excited to solve problems</li><li>
You enjoy playing with data and crunching numbers to find favorable solutions</li><li>
You pay attention to details, and are diligent in following up and closing issues</li><li>
You can communicate effectively with people from all walks of life, and at all levels of the organization</li><li>
You enjoy building relationships</li><li>
Comfortable and proficient with Microsoft Office products, especially Excel</li><li>
Excellent written English</li><li>
Bilingual in Spanish or Korean language is a plus</li></ul>
Legal Requirements:<ul><li>
Must be at least 18 years of age due to federal labor law requirements.</li><li>
Must be legally authorized to work in the United States.</li></ul>
Supervisory Responsibility: None
Working Conditions: Office
Physical Requirements: Ability to sit for extended periods while working at a computer
Remote Work: This is an onsite role.
Compensation and Benefits: Competitive Salary commensurate with experience. Benefits package includes health, dental &amp; vision insurance, life insurance and other supplemental benefits, 401(k) plan, paid time off, and professional development opportunities.
Equal Opportunity Employer Statement: HL Mando is an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability status.</div>

Account Manager I

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Manager / Account Manager / Client support manager (UAE Market)

Kelly Education Client Manager

Account Manager I