client account manager

Sprinklr

<div>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.<h2 class="jobSectionHeader">
Job Description</h2>
Role Overview
The Client Account Manager owns the success and technical strategy for Sprinklr&rsquo;s most strategic service and contact center customers in the Middle East. This individual contributor role blends executive-level advisory with hands-on technical leadership to drive adoption, measurable business outcomes, and long-term retention. You will guide the transformation from legacy operations to modern, AI-enabled workflows, ensuring Sprinklr&rsquo;s platform delivers maximum value. This is a customer-centric role focused on service delivery and success&mdash;not sales.
Please note this role is based in Dammam, Saudi Arabia
Key Responsibilities<ul><li>
Serve as an executive sponsor for key accounts, building trusted relationships with senior stakeholders.</li><li>
Facilitate quarterly business reviews (QBRs) to showcase ROI, adoption progress, and strategic recommendations.</li><li>
Act as the primary success partner for enterprise service/CX accounts; lead QBRs and success planning.</li><li>
Align Sprinklr Care solutions (Case Management, Smart Responses, Bot Framework, Agent Assist) with customer goals (AHT, CSAT, FCR, deflection).</li><li>
Map legacy contact center processes to modern workflows; oversee architecture audits and optimization.</li><li>
Deliver enablement programs, playbooks, and ROI dashboards; monitor adoption and health metrics.</li><li>
Manage technical escalations, mitigate risks, and influence the product roadmap based on customer feedback.</li><li>
Coordinate complex programs (voice rollout, CRM integrations, compliance) across IT, business teams, and vendors.</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s degree (MBA preferred); 8+ years in Customer Success, CCaaS, or CX consulting.</li><li>
Deep knowledge of contact center operations, metrics, and change management.</li><li>
Experience with major service platforms (Salesforce Service Cloud, NICE, Genesys, Zendesk).</li><li>
Strong technical acumen, program management skills, and regional experience; Arabic is Mandatory.</li></ul>
We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:<ul><li>
Lead a new category of enterprise software that we call Unified-CXM.</li></ul><ul><li>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</li><li>
Create a culture of customer obsession, with trust, teamwork, and accountability.</li></ul>
We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands. 
We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here.
To learn more about all-things-Sprinklr, visit our candidate resource hub here.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. 
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</div>

Client Account Manager

Geiger

<div><div><div><div><div><div><div><div><div>Geiger, the largest privately held promotional products distributor in the US, is seeking a Client Account Manager to join our company.</div><div></div> 
Job Summary
 The Client Account Manager works directly with a Geiger Sales Partner and serves as an Account Manager for that Sales
 Partner providing support to the Sales Partner as well as promotional product consultation to buyers, prospects and existing
 Key Account contacts. The Client account Manager will learn about Sales Partners&rsquo; Key Accounts, including the historical
 needs, tendencies, and service requirements of those Key Accounts. The Client account Manager has a thorough
 knowledge of industry suppliers, products, production, and decoration process.
Essential Functions
 Demonstrate outstanding sales performance and customer consultative abilities in the promotional products arena taking
advantage of inbound and outbound sales opportunities. Develop relationships with potential customers and maximize relationships with existing customers to ensure that client&rsquo;s marketing and promotional objectives are met. 
 Will understand the Sales Partners Key Account revenue goals as well as regional sales goals, and proactively assist in
meeting or exceeding those goals. Provide aggressive competitive pricing through research and negotiation, especially when volume goes beyond special pricing with Star Suppliers and Production partners or when required in competitive situations.
 Will obtain, prepare, and present product offerings, proposals, quotes, and case histories to clients. Will stay current with
 product, supplier, decoration, and service trends in the industry, and provide timely and innovative solutions to customers&rsquo;
 branding and marketing needs. 
 Will ensure product recommendations conform to Geiger purchasing objectives, understand product safety laws and ensure
 all purchasing adheres to Geiger&rsquo;s and the industry&rsquo;s guidelines and compliance standards for labeling, testing, and product
 safety requirements. 
 This position will require direct contact with a Sales Partner, their customers, and new sales prospects and contacts. In
 addition, some travel will be required to recruit new clients and strengthen our relationships with existing clients. Will serve as
 the primary coordinator of client presentations as well as participate in trade shows and conventions. 
 Based on sales, profitability, and service objectives, will develop value-added services for accounts within their portfolio. Such
 services may include but are not limited to the following: develop seasonal or event specific supplements; coordinate ancillary
sales incentive, recognition, service award programs; coordinate on-site selling or awareness events. Determine and communicate the need for additional staffing for events. Initiate, coordinate, and lead meetings with senior client representatives to review sales and marketing objectives for accounts and present additional solutions to reach those objectives. 
 Use necessary tools, such as sales analysis, profitability analysis and corporate branding guidelines. Develop and execute
 marketing plans as required. Develop and execute client Marketing Plans. 
 Other responsibilities include but are not limited to:<ul><li> 
Reach and exceed sales and customer service standards.</li><li>Up-sell, cross-sell, and offer items/specials using sales techniques to maximize every sales opportunity and promote</li></ul>
 customer brand.<ul><li>Call on self-generated customers and prospecting leads as well as company provided sales leads.</li><li>Obtain referrals from current customer base and reach out to these potential customers in a timely manner to secure</li></ul>
 additional business.<ul><li>Follow-up on quotes, samples, orders, and other ancillary lists generated in a timely and professional manner to exceed</li></ul>
 customer expectations and grow sales.<ul><li>Provide custom quotes to customers utilizing Geiger&rsquo;s extensive Star Supplier and Production Partner network.</li></ul> 
 Carry out administrative duties to support sales and marketing activities, including order self-promotion aids and spec
 samples; write up and/or enter orders in P+, Geiger&rsquo;s OMS (Order management System) for Sales Partners. Seek
 appropriate approvals from Regional Vice President for low margin agreements outside of authority. Conduct research and
 resolve problems presented by personnel from other functions. 
 Perform other related duties as assigned. 
Education and Experience 
 Duties require knowledge and proficiency in math, writing, public speaking, professional negotiation and use of computers equivalent to 4 years of college. Work requires 4 years of related experience in sales, relationship management and/or senior account management. 
Competencies/Skills 
Physical, Mental and Environmental Requirements
 Physical Requirements:<ul><li>Prolonged periods of sitting at a desk or computer</li><li>Typing and using a computer keyboard for extended periods.</li><li>Answering phone calls and communicating with customers via email.</li></ul> 
 Mental Requirements:<ul><li>Ability to concentrate for extended periods of time paying close attention to detail.</li><li>Ability to handle multiple tasks simultaneously and manage time effectively.</li></ul> 
 Environmental Requirements:<ul><li>Working indoors in a typical office environment</li><li>Use of standard office equipment such as computers, phones, and printers.</li><li>Interaction with team members and possibly occasional interactions with customers in person, via phone, or email.</li></ul> 
Certification Requirement 
 
 Industry knowledge obtained through CAS/MAS Certification. Position requires industry certification at the MAS (Master
Advertising Specialist) level. 
Supervisor Responsibilities 
Provide technical guidance and training concerning some elements of assigned clients and/or Key Accounts to appropriate department associates. 
(Geiger is an Equal Opportunity / Affirmative Action Employer)</div></div></div></div></div></div></div></div>

Client Account Manager- REMOTE

AMZ One Step

Account Manager &ndash; Job DescriptionRole OverviewWe are looking for a proactive and client-focused Account Manager who will manage existing client relationships while also closing new business opportunities. The ideal candidate will ensure client satisfaction, drive retention, and contribute to revenue growth through both account management and sales.Key Responsibilities:1. Client Relationship Management<ul><li>Build and maintain strong relationships with clients</li><li>Act as the main point of contact for assigned accounts</li><li>Understand client needs and ensure satisfaction</li></ul>2. Account Management<ul><li>Manage day-to-day client communications</li><li>Ensure smooth delivery of services/products</li><li>Monitor account performance and client success</li></ul>3. Closing New Accounts<ul><li>Handle inbound and outbound sales opportunities</li><li>Convert leads into paying clients</li><li>Conduct sales calls and presentations</li><li>Negotiate and close deals effectively</li></ul>4. Upselling &amp; Revenue Growth<ul><li>Identify upsell and cross-sell opportunities</li><li>Expand existing accounts</li><li>Drive overall revenue growth</li></ul>5. Communication &amp; Coordination<ul><li>Work closely with sales, marketing, and operations teams</li><li>Ensure timely execution of client deliverables</li><li>Keep clients updated on progress and results</li></ul>6. Reporting &amp; Performance Tracking<ul><li>Track KPIs (revenue, retention, account growth)</li><li>Maintain accurate CRM records</li><li>Provide regular reports to management and clients</li></ul>Requirements<ul><li>Proven experience in Account Management and/or Sales Closing</li><li>Strong communication and negotiation skills</li><li>Experience with CRM tools (HubSpot, Salesforce, Zoho, etc.)</li><li>Ability to manage accounts and close deals</li><li>Target-driven and client-focused mindset</li></ul>Preferred Qualifications<ul><li>Experience in SaaS, digital marketing, or service-based industry</li><li>Experience working with international clients</li></ul>Job Type: Full-timeWork Location: Remote

Account Manager

Discovered MENA

<div>
 
 
 Account Manager
 
 
 
 Dubai
 
 
 AED 22,500 per month
 
 
 
 
 
 We are hiring an
 
 Account Manager
 
 to join a globally recognised business specialising in immersive and experiential technology. With a strong international presence, this organisation partners with major brands, retailers, and entertainment venues to deliver innovative, interactive experiences.
 
 
 
 
 
 
 The Role
 
 
 
 
 
 
 As an
 
 Account Manager
 
 , you will be a key member of the Client Services team, taking ownership of projects from initial brief through to final delivery.
 
 
 
 
 
 This is
 
 not a business development role
 
 . Instead, you will focus on managing and delivering approved opportunities, acting as the day-to-day client lead across pitching, contracting, and execution.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Manage projects end-to-end, from brief through to delivery
 </li>
 <li>
 Act as the main point of contact for clients during pitch and delivery phases
 </li>
 <li>
 Support and execute pitch responses for inbound opportunities
 </li>
 <li>
 Prepare and submit RFI/RFP responses with accuracy and attention to detail
 </li>
 <li>
 Maintain client portals, vendor registrations, and documentation libraries
 </li>
 <li>
 Coordinate with internal creative and technical teams to meet deadlines
 </li>
 <li>
 Ensure projects are delivered in line with expectations and agreed frameworks
 </li>
 <li>
 Escalate any commercial or scope changes where required
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 3&ndash;5 years&rsquo; experience in Account Management or Client Services
 </li>
 <li>
 Experience within a project-based environment (creative, experiential, digital, or production)
 </li>
 <li>
 Exposure to the GCC market (Arabic is advantageous)
 </li>
 <li>
 Experience working on RFI/RFP processes and pitch support
 </li>
 <li>
 Strong PowerPoint and Microsoft Office skills (Figma is a plus)
 </li>
 <li>
 Highly organised, detail-driven, and comfortable working under pressure
 </li>
 <li>
 A proactive, process-led mindset with an interest in immersive or emerging technologies
 </li>
 </ul>
 
 
</div>

Renew Wound Care

<div>Account Manager - Wound Care 
Heal with Purpose. Lead with Expertise. Make a Lasting Impact. 
Job Summary 
 
 
The Account Manager is responsible for maintaining and growing client relationships, ensuring high-quality staffing solutions, and supporting the overall business objectives within the healthcare staffing sector. This role requires strong client service skills, strategic thinking, and the ability to drive operational success.
 
 
Key Responsibilities 

Client Relationship Management:
<ul>
<li>Serve as the primary contact for assigned facility clients, ensuring satisfaction and retention.</li>
<li>Develop strong relationships with key stakeholders at SNFs, clinics, and other healthcare organizations.
</li><li>Conduct regular check-ins with clients to assess staffing needs, resolve concerns, and identify growth opportunities.
</li><li>Collaborate with internal teams to ensure timely and effective Provider placements.</li>
</ul>
Business Growth &amp; Account Expansion:
<ul>
<li>Identify opportunities to expand services with existing clients and drive revenue growth.</li>
<li>Work closely with the sales and recruitment teams to meet client demands.
</li><li>Provide insights on industry trends and competitor activities to support strategic planning.</li>
</ul>
Operational &amp; Performance Management:
<ul>
<li>Ensure that staffing placements meet client expectations and standards.</li>
<li>Monitor key performance indicators (KPIs) such as fill rates, retention, and client satisfaction.
</li><li>Assist in forecasting staffing needs and workforce planning based on client demand.
</li><li>Provide reports and updates to the Director of Account Management regarding account performance.</li>
</ul>
Collaboration &amp; Communication:
<ul>
<li>Work cross-functionally with recruitment, sales, and operations teams to streamline processes.</li>
<li>Maintain accurate records of client interactions, contracts, and staffing requirements in CRM systems.
</li><li>Participate in client meetings, presentations, and business reviews.</li>
</ul>
Qualifications &amp; Experience:
<ul>
<li>Bachelor's degree in business, Healthcare Administration, or a related field preferred.</li>
<li>2-3 years of experience in account management, preferably in healthcare staffing or a related field.
</li><li>Strong interpersonal and communication skills with a client-focused mindset.
</li><li>Proven ability to manage multiple accounts and drive business growth.
</li><li>Knowledge of healthcare staffing industry trends, compliance, and workforce solutions.
</li><li>Proficiency in CRM software and Microsoft Office Suite.</li></ul> 


Location Requirement

This position offers remote flexibility; however, candidates must reside within the state. Quarterly on-site visits to client locations are required to support our local healthcare partners and ensure timely, effective service.

Compensation
<ul>
<li>Base Salary: $60,000</li>
<li>On-Target Earnings (OTE): $80,000</li>
<li>Additional Benefits: All business-related mileage is fully reimbursed</li></ul> 
 
ReNew your purpose. ReDefine healing. ReImagine what&rsquo;s possible.</div>

Talkpush

<div>
 
 
 Account Manager
 
 
 
 
 Location:
 
 Fully Remote (T&uuml;rkiye)
 
 
 
 Salary:
 
 Competitive + performance-based OTE
 
 
 
 
 
 
 
 
 
 About Us
 
 
 
 At Talkpush, we build technology that helps companies hire faster and deliver better candidate experiences at scale.
 
 
 
 
 
 Our Account Managers play a critical role in making sure customers see real value from our platform, not just at launch, but long after implementation. We don&rsquo;t believe in &ldquo;set and forget.&rdquo; We believe in long-term partnerships, measurable impact, and continuous growth.
 
 
 
 
 
 We&rsquo;re looking for an Account Manager who enjoys owning client relationships end to end, spotting growth opportunities, and turning customer needs into tangible outcomes. This is a role for someone who is commercially sharp, consultative by nature, and comfortable working in a fast-moving, remote-first environment.
 
 
 
 
 
 
 
 
 
 The Role
 
 
 
 As an Account Manager, you&rsquo;ll manage and grow an existing portfolio of customers while identifying opportunities to expand usage and revenue.
 
 
 
 
 
 You&rsquo;ll work closely with clients to understand their goals, challenges, and hiring processes, and partner internally with Product, Solutions Engineering, and Support to deliver the right solutions.
 
 
 This is not a transactional sales role. You&rsquo;ll be trusted to think long-term, build strong relationships, and balance customer success with commercial growth.
 
 
 
 
 
 You&rsquo;ll be responsible for both protecting and expanding revenue, while ensuring customers get real, measurable value from Talkpush.
 
 
 
 
 
 
 
 
 
 As our Account Manager, you will:
 
 
 <ul>
 <li>
 Manage and grow a portfolio of existing Talkpush customers
 </li>
 <li>
 Build trusted relationships with key stakeholders and decision-makers
 </li>
 <li>
 Identify upsell and expansion opportunities aligned to customer needs
 </li>
 <li>
 Prospect and pursue new business opportunities where relevant
 </li>
 <li>
 Own revenue targets and consistently work toward clear sales goals
 </li>
 <li>
 Translate customer requirements into clear internal briefs
 </li>
 <li>
 Collaborate with internal teams to deliver solutions that meet client expectations
 </li>
 <li>
 Stay up to date on recruitment technology trends and market developments
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 3+ years&rsquo; experience in account management or sales, ideally in SaaS, HR tech, or recruitment technology
 </li>
 <li>
 A proven track record of hitting revenue or growth targets
 </li>
 <li>
 Strong communication and relationship-building skills
 </li>
 <li>
 A consultative approach, you listen first, then propose solutions
 </li>
 <li>
 Commercially minded, organised, and comfortable managing priorities
 </li>
 <li>
 Strong problem-solving and analytical skills
 </li>
 <li>
 Ability to work independently while collaborating with a global, remote team
 </li>
 </ul>
 
 
 
 
 
 Why Talkpush
 
 
 <ul>
 <li>
 Work on a product that directly improves how people get hired
 </li>
 <li>
 Real ownership of customer relationships and outcomes
 </li>
 <li>
 Collaboration with a diverse, international team
 </li>
 <li>
 A remote-first culture with high trust and high accountability
 </li>
 </ul>
 
 
 
 
 
 
 
 If you&rsquo;re an Account Manager who enjoys building long-term client partnerships and driving meaningful growth, we&rsquo;d love to hear from you.
 
 
 
 
 
 
 About Our AI-Supported Screening
 
 
 
 
 
 
 At Talkpush, we use our own AI-powered screening tool, TalkScore, as part of the application process. After you apply, you may be invited to answer a small number of screening questions designed to help us understand your experience, thinking, and motivation for the role.
 
 
 
 
 
 TalkScore helps us review applications more consistently and fairly, but it does not make hiring decisions on its own. Every application is reviewed by a human, and AI is used only to support our team by highlighting relevant information, never to replace human judgment.
 
 
 
 
 
 We believe great hiring should be transparent, respectful, and focused on giving candidates a clear opportunity to show their strengths.
 
</div>

Tamotomasyon Business Solutions

Job Title: Account ManagerJob SummaryJoin Tamotomasyon Business Solutions as an Account Manager and take the lead in building strong client relationships within a fast-growing digital solutions and automation company.If you are a results-driven professional who enjoys working with clients, closing deals, and growing accounts, this role offers competitive compensation, career advancement, and the opportunity to work with innovative technology solutions in Qatar.About the CompanyTamotomasyon Business Solutions is a technology-driven consulting firm specializing in automation, digital transformation, and business optimization services. We partner with organizations across multiple industries to improve efficiency, scalability, and performance through smart solutions.Key Responsibilities<ul><li>Manage and grow a portfolio of B2B client accounts</li><li>Build strong, long-term relationships with clients and stakeholders</li><li>Identify new business opportunities within existing accounts</li><li>Act as the main point of contact for client inquiries and solutions</li><li>Collaborate with internal teams (sales, operations, tech) to deliver projects</li><li>Prepare proposals, presentations, and account reports</li><li>Achieve sales targets and revenue growth objectives</li><li>Monitor client satisfaction and ensure high service quality</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or related field</li><li>3&ndash;7 years of experience in Account Management, Sales, or Client Success</li><li>Experience in B2B, technology, or consulting industries is an advantage</li><li>Strong communication, negotiation, and relationship-building skills</li><li>Proven ability to meet or exceed sales targets</li><li>Proficiency in CRM tools and Microsoft Office</li><li>Ability to work in a fast-paced, results-oriented environment</li></ul>Why Work With UsAt Tamotomasyon Business Solutions, you&rsquo;ll be part of a forward-thinking company that values innovation, performance, and professional growth. We invest in our people and provide opportunities to work on impactful projects with leading clients in the region.How to ApplyReady to grow your career in account management and technology solutions? Apply now through Indeed and join a team that&rsquo;s shaping the future of business automation.Job Type: Full-timePay: QAR12,000.00 - QAR18,000.00 per monthWork Location: In person

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