client account manager

Amaken

<div>
 
 We are seeking for a
 
 Client Account Manager
 
 to be based in
 
 Riyadh, Saudi Arabia.
 
 This role is responsible for managing client relationships, overseeing project execution, and ensuring customer satisfaction. Strong coordination, communication, and project management skills are essential.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Act as the main point of contact for client account management.
 </li>
 <li>
 Build and maintain strong client relationships to ensure satisfaction.
 </li>
 <li>
 Collaborate with internal teams (estimators, engineers, designers, production, logistics) for project planning and execution.
 </li>
 <li>
 Negotiate contracts and close deals to maximize profitability.
 </li>
 <li>
 Ensure timely and successful project delivery according to client needs.
 </li>
 <li>
 Monitor project progress, manage risks, and take corrective actions.
 </li>
 <li>
 Provide regular updates and reports on project status and key account metrics.
 </li>
 <li>
 Identify opportunities for business growth with existing clients.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 5 years of experience in POP/display furniture account management.
 </li>
 <li>
 BA/BS degree in Business Administration, Sales, or a related field.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Proficiency in MS Office and project management tools (e.g., Gantt charts, dashboards).
 </li>
 <li>
 Ability to manage multiple projects with attention to detail.
 </li>
 <li>
 Knowledge of technical drawings, standard materials, and AV innovations in the POP industry.
 </li>
 <li>
 
 Proficiency in English and Arabic is a must.
 
 </li>
 </ul>
 
 
</div>

Client Account Manager

Sprinklr

<div>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.<h2 class="jobSectionHeader">
Job Description</h2>
Role Overview
The Client Account Manager owns the success and technical strategy for Sprinklr&rsquo;s most strategic service and contact center customers in the Middle East. This individual contributor role blends executive-level advisory with hands-on technical leadership to drive adoption, measurable business outcomes, and long-term retention. You will guide the transformation from legacy operations to modern, AI-enabled workflows, ensuring Sprinklr&rsquo;s platform delivers maximum value. This is a customer-centric role focused on service delivery and success&mdash;not sales.
Please note this role is based in Dammam, Saudi Arabia
Key Responsibilities<ul><li>
Serve as an executive sponsor for key accounts, building trusted relationships with senior stakeholders.</li><li>
Facilitate quarterly business reviews (QBRs) to showcase ROI, adoption progress, and strategic recommendations.</li><li>
Act as the primary success partner for enterprise service/CX accounts; lead QBRs and success planning.</li><li>
Align Sprinklr Care solutions (Case Management, Smart Responses, Bot Framework, Agent Assist) with customer goals (AHT, CSAT, FCR, deflection).</li><li>
Map legacy contact center processes to modern workflows; oversee architecture audits and optimization.</li><li>
Deliver enablement programs, playbooks, and ROI dashboards; monitor adoption and health metrics.</li><li>
Manage technical escalations, mitigate risks, and influence the product roadmap based on customer feedback.</li><li>
Coordinate complex programs (voice rollout, CRM integrations, compliance) across IT, business teams, and vendors.</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s degree (MBA preferred); 8+ years in Customer Success, CCaaS, or CX consulting.</li><li>
Deep knowledge of contact center operations, metrics, and change management.</li><li>
Experience with major service platforms (Salesforce Service Cloud, NICE, Genesys, Zendesk).</li><li>
Strong technical acumen, program management skills, and regional experience; Arabic is Mandatory.</li></ul>
We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:<ul><li>
Lead a new category of enterprise software that we call Unified-CXM.</li></ul><ul><li>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</li><li>
Create a culture of customer obsession, with trust, teamwork, and accountability.</li></ul>
We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands. 
We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here.
To learn more about all-things-Sprinklr, visit our candidate resource hub here.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. 
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</div>

Geiger

<div><div><div><div><div><div><div><div><div>Geiger, the largest privately held promotional products distributor in the US, is seeking a Client Account Manager to join our company.</div><div></div> 
Job Summary
 The Client Account Manager works directly with a Geiger Sales Partner and serves as an Account Manager for that Sales
 Partner providing support to the Sales Partner as well as promotional product consultation to buyers, prospects and existing
 Key Account contacts. The Client account Manager will learn about Sales Partners&rsquo; Key Accounts, including the historical
 needs, tendencies, and service requirements of those Key Accounts. The Client account Manager has a thorough
 knowledge of industry suppliers, products, production, and decoration process.
Essential Functions
 Demonstrate outstanding sales performance and customer consultative abilities in the promotional products arena taking
advantage of inbound and outbound sales opportunities. Develop relationships with potential customers and maximize relationships with existing customers to ensure that client&rsquo;s marketing and promotional objectives are met. 
 Will understand the Sales Partners Key Account revenue goals as well as regional sales goals, and proactively assist in
meeting or exceeding those goals. Provide aggressive competitive pricing through research and negotiation, especially when volume goes beyond special pricing with Star Suppliers and Production partners or when required in competitive situations.
 Will obtain, prepare, and present product offerings, proposals, quotes, and case histories to clients. Will stay current with
 product, supplier, decoration, and service trends in the industry, and provide timely and innovative solutions to customers&rsquo;
 branding and marketing needs. 
 Will ensure product recommendations conform to Geiger purchasing objectives, understand product safety laws and ensure
 all purchasing adheres to Geiger&rsquo;s and the industry&rsquo;s guidelines and compliance standards for labeling, testing, and product
 safety requirements. 
 This position will require direct contact with a Sales Partner, their customers, and new sales prospects and contacts. In
 addition, some travel will be required to recruit new clients and strengthen our relationships with existing clients. Will serve as
 the primary coordinator of client presentations as well as participate in trade shows and conventions. 
 Based on sales, profitability, and service objectives, will develop value-added services for accounts within their portfolio. Such
 services may include but are not limited to the following: develop seasonal or event specific supplements; coordinate ancillary
sales incentive, recognition, service award programs; coordinate on-site selling or awareness events. Determine and communicate the need for additional staffing for events. Initiate, coordinate, and lead meetings with senior client representatives to review sales and marketing objectives for accounts and present additional solutions to reach those objectives. 
 Use necessary tools, such as sales analysis, profitability analysis and corporate branding guidelines. Develop and execute
 marketing plans as required. Develop and execute client Marketing Plans. 
 Other responsibilities include but are not limited to:<ul><li> 
Reach and exceed sales and customer service standards.</li><li>Up-sell, cross-sell, and offer items/specials using sales techniques to maximize every sales opportunity and promote</li></ul>
 customer brand.<ul><li>Call on self-generated customers and prospecting leads as well as company provided sales leads.</li><li>Obtain referrals from current customer base and reach out to these potential customers in a timely manner to secure</li></ul>
 additional business.<ul><li>Follow-up on quotes, samples, orders, and other ancillary lists generated in a timely and professional manner to exceed</li></ul>
 customer expectations and grow sales.<ul><li>Provide custom quotes to customers utilizing Geiger&rsquo;s extensive Star Supplier and Production Partner network.</li></ul> 
 Carry out administrative duties to support sales and marketing activities, including order self-promotion aids and spec
 samples; write up and/or enter orders in P+, Geiger&rsquo;s OMS (Order management System) for Sales Partners. Seek
 appropriate approvals from Regional Vice President for low margin agreements outside of authority. Conduct research and
 resolve problems presented by personnel from other functions. 
 Perform other related duties as assigned. 
Education and Experience 
 Duties require knowledge and proficiency in math, writing, public speaking, professional negotiation and use of computers equivalent to 4 years of college. Work requires 4 years of related experience in sales, relationship management and/or senior account management. 
Competencies/Skills 
Physical, Mental and Environmental Requirements
 Physical Requirements:<ul><li>Prolonged periods of sitting at a desk or computer</li><li>Typing and using a computer keyboard for extended periods.</li><li>Answering phone calls and communicating with customers via email.</li></ul> 
 Mental Requirements:<ul><li>Ability to concentrate for extended periods of time paying close attention to detail.</li><li>Ability to handle multiple tasks simultaneously and manage time effectively.</li></ul> 
 Environmental Requirements:<ul><li>Working indoors in a typical office environment</li><li>Use of standard office equipment such as computers, phones, and printers.</li><li>Interaction with team members and possibly occasional interactions with customers in person, via phone, or email.</li></ul> 
Certification Requirement 
 
 Industry knowledge obtained through CAS/MAS Certification. Position requires industry certification at the MAS (Master
Advertising Specialist) level. 
Supervisor Responsibilities 
Provide technical guidance and training concerning some elements of assigned clients and/or Key Accounts to appropriate department associates. 
(Geiger is an Equal Opportunity / Affirmative Action Employer)</div></div></div></div></div></div></div></div>

Client Account Manager- REMOTE

TapestryHealth

<div></div><div><div>TapestryHealth is the driving force behind the highest level of innovative medical care for post-acute communities. Our team is comprised of healthcare experts who leverage the latest technology to provide turnkey solutions and deliver face-to-face care to patients. We offer an entrepreneurial culture where innovation is valued, employees have a voice, and we prioritize continuous improvement.</div>
<div></div><div>POSITION SUMMARY:</div>
<div>As the Account Manager, you will be responsible for managing and developing relationships with our assigned accounts on behalf of TapestryHealth to support your designated Sr. Account Manager. The key focus of this role is to ensure client satisfaction, drive retention, and identify opportunities for account growth. You will work closely with our operations and sales team to achieve these objectives.</div>
<div> 
PRIMARY RESPONSIBILITIES:</div>
<ul><li>Proactively manage assigned facilities</li>
<li>Work collaboratively with assigned Sr. Account Manager for end to end (top down/bottom up) account management</li>
<li>Report through assigned account manager for facility level tasks</li>
<li>Proactively engage with facilities/centers to identify opportunities for upselling, cross-selling, or expanding the scope of products or services.</li>
<li>Assist CAM in development of account plans and strategies to maximize client retention and satisfaction.</li>
<li>Responsible for all documentation in Tapestry&rsquo;s CRM to reflect current account status for all assigned facilities.</li>
<li>Participate in education on products to customers, both onsite and virtual, to ensure utilization of products.</li>
<li>Collaborate with internal teams, such as sales, client services, and operations to address client needs and ensure successful delivery of products or services.</li>
<li>Provide exceptional customer service by promptly addressing client inquiries, concerns, and escalations.</li>
<li>Assist in creating and presenting QBRs and MBRs to appropriate stakeholders (facility, regional, corporate) to present performance metrics, insights, and recommendations to clients.</li>
</ul><ul><li>Participate in assigned internal calls.</li>
<li>Monitor client accounts, track key performance indicators, and identify risks or issues that may impact the client relationship.</li>
<li>Work closely with business development and implementation team to transition new clients from the sales process to account management, ensuring a smooth handover.</li>
<li>Stay updated on industry trends, market conditions, and competitors to effectively advise clients and identify opportunities for account growth.</li>
<li>The ability to manage travel and day-to-day tasks is a must.</li>
<li>Travel to client facilities as needed, many times including overnight travel, up to 50% per month.</li>
<li>Additional duties as assigned.</li>
</ul>
<div></div><div>MINIMUM REQUIREMENTS</div>
<ul><li>2+ years of experience in related field</li>
<li>Must be comfortable with conducting presentations to customers</li>
<li>Intermediate user of PowerPoint and Microsoft Teams</li>
<li>Direct experience with skilled nursing operations</li>
<li>Previous experience with high level account management</li>
<li>Effective communication and interpersonal skills</li>
<li>Ability to work independently and as part of a team</li>
<li>Travel up to 50% per month as required</li>
</ul><div><div>The anticipated salary range for this role is $75K-80K annualized. This remote position follows a location-based compensation structure. The posted salary range represents the potential pay range across various U.S. geographic markets. Actual compensation will be determined based on the candidate&rsquo;s primary work location, experience, qualifications, and internal equity considerations, in accordance with applicable pay transparency laws.</div></div></div>

Account Manager, Texas

Asymmetry Studio

Account ManagerWe are looking for a motivated and experienced Account Manager to join our team in Doha, Qatar.Requirements:Arabic nationality preferredFluent in both Arabic and EnglishMinimum 3 years of experience in Doha, QatarStrong experience in managing social media accountsAbility to create marketing plans and strategic campaignsExcellent communication and client management skillsResponsibilities:Manage and maintain client accounts professionallyDevelop social media strategies and marketing plansCoordinate with creative and marketing teamsEnsure client satisfaction and project follow-upMonitor campaign performance and provide reportsSalary:QAR 4,000 &ndash; 7,000 (based on experience)Location:DohaPay: QAR4,000.00 - QAR7,000.00 per monthWork Location: In person

Account Manager

Food & Consulting | خدمات استشارات المطاعم

<div>
 
 
 Company Description
 
 
 
 
 
 F&amp;C, a restaurant consulting agency, specializes in helping food businesses achieve clarity, control, and operational excellence. Partnering with restaurants, cafes, and food brands, F&amp;C optimizes systems such as menu engineering, calorie and nutrition analysis, compliance reporting, HACCP and ISO training, delivery platform efficiency, and overall operations. By aligning key components like kitchen workflows, recipe standardization, pricing strategies, and team development, F&amp;C connects food compliance with measurable business results. Our mission is to empower operators to create safer, smarter, and more profitable businesses, focusing on growth, consistency, and long-term quality through practical and actionable consulting solutions.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time on-site role for an Account Manager at F&amp;C, based in Jeddah. The Account Manager will be responsible for maintaining and strengthening client relationships, ensuring project deliverables meet client expectations, and identifying opportunities for additional value creation. Key tasks include managing client communications, overseeing project timelines, coordinating cross-functional teams, and driving initiatives to achieve client business objectives. The role requires a proactive approach to understanding client needs, problem-solving, and providing tailored consulting solutions.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Strong client relationship management and communication skills
 </li>
 <li>
 Proven experience in account management, project coordination, or business consulting
 </li>
 <li>
 Familiarity with operational improvements, team training, and compliance standards (e.g., HACCP, ISO) in food and beverage industries
 </li>
 <li>
 Problem-solving, strategic thinking, and the ability to deliver measurable results
 </li>
 <li>
 Proficiency in Arabic and English is highly desirable
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or related field
 </li>
 </ul>
</div>

Discovered MENA

<div>
 
 
 Account Manager
 
 
 
 Dubai
 
 
 AED 22,500 per month
 
 
 
 
 
 We are hiring an
 
 Account Manager
 
 to join a globally recognised business specialising in immersive and experiential technology. With a strong international presence, this organisation partners with major brands, retailers, and entertainment venues to deliver innovative, interactive experiences.
 
 
 
 
 
 
 The Role
 
 
 
 
 
 
 As an
 
 Account Manager
 
 , you will be a key member of the Client Services team, taking ownership of projects from initial brief through to final delivery.
 
 
 
 
 
 This is
 
 not a business development role
 
 . Instead, you will focus on managing and delivering approved opportunities, acting as the day-to-day client lead across pitching, contracting, and execution.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Manage projects end-to-end, from brief through to delivery
 </li>
 <li>
 Act as the main point of contact for clients during pitch and delivery phases
 </li>
 <li>
 Support and execute pitch responses for inbound opportunities
 </li>
 <li>
 Prepare and submit RFI/RFP responses with accuracy and attention to detail
 </li>
 <li>
 Maintain client portals, vendor registrations, and documentation libraries
 </li>
 <li>
 Coordinate with internal creative and technical teams to meet deadlines
 </li>
 <li>
 Ensure projects are delivered in line with expectations and agreed frameworks
 </li>
 <li>
 Escalate any commercial or scope changes where required
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 3&ndash;5 years&rsquo; experience in Account Management or Client Services
 </li>
 <li>
 Experience within a project-based environment (creative, experiential, digital, or production)
 </li>
 <li>
 Exposure to the GCC market (Arabic is advantageous)
 </li>
 <li>
 Experience working on RFI/RFP processes and pitch support
 </li>
 <li>
 Strong PowerPoint and Microsoft Office skills (Figma is a plus)
 </li>
 <li>
 Highly organised, detail-driven, and comfortable working under pressure
 </li>
 <li>
 A proactive, process-led mindset with an interest in immersive or emerging technologies
 </li>
 </ul>
 
 
</div>

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