client account representative

Inmar

<div>As a member of the Healthcare Solutions team and under the supervision of a manager, an Account Manager is responsible for servicing and supporting Inmar's healthcare clients who use proprietary solutions such as RASMAS, RXTransparent, and MedEx TraySafe. 
 
The MedEx TraySafe solution is a comprehensive management system for hospital pharmacies addressing medication tray, cart, and delivery issues including delays, missing items, and diversion prevention. This role requires not only client relationship management but also technical expertise in Linux/Ubuntu environments, TraySafe kiosk/mobile system support, and troubleshooting hardware/software integrations. 
 
An Account Manager must understand the underlying technology (servers, kiosks, cameras, Zebra printers, CUPS, and networking) to provide effective support. They collaborate across teams (Sales, Development, Engineering, Strategy) to grow the business, ensure high adoption rates, and resolve technical issues through troubleshooting, remote support, and client training.<h1 class="jobSectionHeader">
Primary Accountabilities:
</h1><h2 class="jobSectionHeader">Account Management &amp; Client Support</h2><ul><li>
Establish, develop, and maintain strong relationships with designated clients.</li><li>
Provide Level 1 client support (Phone/Email); escalate technical issues to Sr. Account Manager/Engineering as needed.</li><li>
Facilitate Health Checks (business reviews) annually with clients to ensure adoption and identify areas for improvement.</li><li>
Document all client engagements in Salesforce CRM.</li></ul><h2 class="jobSectionHeader">
Client Onboarding:</h2><ul><li><h2 class="jobSectionHeader">
Facilitate the onboarding process of new clients within 90 days.</h2></li><li>
Configure TraySafe mobile and kiosk devices, including iPad/iPhone MedEx app setup.</li><li>
Provide remote webinar and on-site trainings for end users, technicians, and admins.</li><li>
Assist with network and device setup (static/DHCP IPs, CUPS printer setup, SSL, Ubuntu YAML networking configs).</li></ul><h2 class="jobSectionHeader">
Technical &amp; Systems Support:</h2><ul><li><h2 class="jobSectionHeader">
Troubleshoot Linux/Ubuntu-based TraySafe kiosks and servers, including:</h2><ul><li>
Network configurations (/etc/netplan, /etc/network/interfaces).</li><li>
CUPS printer configuration</li><li>
Zebra printer setup and calibration.</li><li>
Camera calibration, focus, replacement, and USB hub reconfiguration.</li></ul></li></ul><ul><li>
Perform soft coding/system file edits (YAML configs, host files, motherboard files, docker configs).</li><li>
Collaborate with engineering &ldquo;sweeper&rdquo; teams for escalated troubleshooting.</li></ul><h2 class="jobSectionHeader">
Healthcare Solutions Program Support:</h2><ul><li>
Perform UAT testing for software releases and hardware rollouts.</li><li>
Communicate feature requests to Product Owners.</li><li>
Support medication formulary and NDC setup in TraySafe.</li><li>
Assist with tray configuration, cart/location tracking, and expiration monitoring.</li></ul><h2 class="jobSectionHeader">
Administrative &amp; Reporting:</h2><ul><li>
Prioritize and manage multiple support tasks within defined SLAs.</li><li>
Run and schedule reports (e.g., tray expirations, recalls).</li><li>
Maintain accurate technical records for system configurations and troubleshooting.</li></ul><h2 class="jobSectionHeader">
Required Qualifications:</h2><ul><li>
Associate&rsquo;s degree (Bachelor&rsquo;s preferred) OR equivalent combination of training/experience.</li><li>
3&ndash;5 years of work experience in hospital pharmacy, SaaS technical support, or healthcare IT.</li><li>
Linux/Ubuntu administration experience (config files, terminal commands, docker management).</li><li>
Proficiency in network troubleshooting (static/DHCP, DNS, SSL certificates, VLANs).</li><li>
Experience with Zebra printers, CUPS, and healthcare device integration.</li><li>
Intermediate-level proficiency with Microsoft Office, Google Suite, Adobe.</li><li>
Familiarity with Salesforce CRM.</li><li>
Ability to translate technical concepts into non-technical language for clients.</li></ul>
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:<ul><li>
Medical, Dental, and Vision insurance</li><li>
Basic and Supplemental Life Insurance options</li><li>
401(k) retirement plans with company match</li><li>
Health Spending Accounts (HSA/FSA)</li></ul>
We also offer:<ul><li>
Flexible time off and 11 paid holidays</li><li>
Family-building benefits, including Maternity, Adoption, and Parental Leave</li><li>
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning</li><li>
Wellness and Mental Health counseling services</li><li>
Concierge and work/life support resources</li><li>
Adoption Assistance Reimbursement</li><li>
Perks and discount programs</li></ul>
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
At Inmar, compensation reflects our belief in integrity, transparency, and the value of individual contributions. The hiring range for this position is:
58,762.13 - 97,936.88 USD Annual
The final offer may vary based on factors such as geographic location, job-related skills, education, certifications, work experience, and other relevant considerations.
Depending on the job level and role, it may include:<ul><li>
Annual discretionary bonuses through our Core Company Performance Bonus Plan</li><li>
Equity grants, sign-on bonuses, and other tailored incentive opportunities</li><li>
Additional discretionary compensation, such as:<ul><li>
Growing Revenue Incentives</li><li>
Corporate or VIP Bonuses</li><li>
Deferred compensation opportunities</li></ul></li></ul>
The actual annualized salary offered at the time of hire will be communicated in the candidate&rsquo;s offer letter. We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.</div>

Client Account Representative

Amaken

<div>
 
 We are seeking for a
 
 Client Account Manager
 
 to be based in
 
 Riyadh, Saudi Arabia.
 
 This role is responsible for managing client relationships, overseeing project execution, and ensuring customer satisfaction. Strong coordination, communication, and project management skills are essential.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Act as the main point of contact for client account management.
 </li>
 <li>
 Build and maintain strong client relationships to ensure satisfaction.
 </li>
 <li>
 Collaborate with internal teams (estimators, engineers, designers, production, logistics) for project planning and execution.
 </li>
 <li>
 Negotiate contracts and close deals to maximize profitability.
 </li>
 <li>
 Ensure timely and successful project delivery according to client needs.
 </li>
 <li>
 Monitor project progress, manage risks, and take corrective actions.
 </li>
 <li>
 Provide regular updates and reports on project status and key account metrics.
 </li>
 <li>
 Identify opportunities for business growth with existing clients.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 5 years of experience in POP/display furniture account management.
 </li>
 <li>
 BA/BS degree in Business Administration, Sales, or a related field.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Proficiency in MS Office and project management tools (e.g., Gantt charts, dashboards).
 </li>
 <li>
 Ability to manage multiple projects with attention to detail.
 </li>
 <li>
 Knowledge of technical drawings, standard materials, and AV innovations in the POP industry.
 </li>
 <li>
 
 Proficiency in English and Arabic is a must.
 
 </li>
 </ul>
 
 
</div>

Client Account Manager

Tenet Healthcare

<div><h3 class="jobSectionHeader">Job Summary</h3>

JOB SUMMARY
The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner. This candidate should have a solid understanding of the Revenue Cycle as it relates to the entire life of a patient account from creation to payment. Representative will need to effectively follow-up on claim submission, remittance review for insurance collections, create and pursue disputed balances from both government and non-government entities. Basic knowledge of Commercial, Managed Care, Medicare and Medicaid insurance is preferable. An effective revenue cycle process is achieved with working as part of a dynamic team and the ability to adapt and grow in an environment where work assignments may change frequently while resolving accounts with minimal assistance.
Representative must be able to work independently as well as work closely with management and team to take appropriate steps to resolve an account. Team member should possess the following:
<ul>
<li>Perform duties as assigned in a professional demeanor, which includes interacting with insurance plans, patients, physicians, attorneys and team members as needed.
</li><li>Basic computer skills to navigate through the various system applications provided for additional resources in determining account actions</li>
<li>Access payer websites and discern pertinent data to resolve accounts</li>
<li>Utilize all available job aids provided for appropriateness in Patient Accounting processes</li>
<li>Document clear and concise notes in the patient accounting system regarding claim status and any actions taken on an account</li>
<li>Maintain department daily productivity goals in completing a set number of accounts while also meeting quality standards as determined by leadership</li>
<li>Identify and communicate any issues including system access, payor behavior, account work-flow inconsistencies or any other insurance collection opportunities</li>
<li>Provide support for team members that may be absent or backlogged</li>
</ul>
ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.
<ul>
<li>Researches each account using company patient accounting applications and internet resources that are made available. Conducts appropriate account activity on uncollected account balances with contacting third party payors and/or patients via phone, e-mail, or online. Problem solves issues and creates resolution that will bring in revenue eliminating re-work. Updates plan IDs, adjusts patient or payor demographic/insurance information, notates account in detail, identifies payor issues and trends and solves re-coup issues. Requests additional information from patients, medical records, and other needed documentation upon request from payors. Reviews contracts and identify billing or coding issues and request re-bills, secondary billing, or corrected bills as needed. Takes appropriate action to bring about account resolution timely or opens a dispute record to have the account further researched and substantiated for continued collection. Maintains desk inventory to remain current without backlog while achieving productivity and quality standards.
</li><li>Perform special projects and other duties as needed. Assists with special projects as assigned, documents, findings, and communicates results.
</li><li>Recognizes potential delays and trends with payors such as corrective actions and responds to avoid A/R aging. Escalates payment delays/ problem aged account timely to Supervisor.</li>
<li>Participate and attend meetings, training seminars and in-services to develop job knowledge.</li>
<li>Respond timely to emails and telephone messages as appropriate.
</li><li>Ensures compliance with State and Federal Laws Regulations for Managed Care and other Third Party Payors.</li>
</ul>
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Thorough understanding of the revenue cycle process, from patient access (authorization, admissions) through Patient Financial Services (billing, insurance appeals, collections) procedures and policies</li>
<li>Intermediate skill in Microsoft Office (Word, Excel)</li>
<li>Ability to learn hospital systems &ndash; ACE, VI Web, IMaCS, OnDemand quickly and fluently</li>
<li>Ability to communicate in a clear and professional manner</li>
<li>Must have good oral and written skills</li>
<li>Strong interpersonal skills</li>
<li>Above average analytical and critical thinking skills
</li><li>Ability to make sound decisions</li>
<li>Has a full understanding of the Commercial, Managed Care, Medicare and Medicaid collections, Intermediate knowledge of Managed Care contracts, Contract Language and Federal and State requirements for government payors</li>
<li>Familiar with terms such as HMO, PPO, IPA and Capitation and how these payors process claims.</li>
<li>Intermediate understanding of EOB.</li>
<li>Intermediate understanding of Hospital billing form requirements (UB04) and familiar with the HCFA 1500 forms.</li>
<li>Ability to problem solve, prioritize duties and follow-through completely with assigned tasks.</li>
</ul>
EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.
<ul>
<li>High School diploma or equivalent. Some college coursework in business administration or accounting preferred</li>
<li>1-4 years medical claims and/or hospital collections experience</li>
<li>Minimum typing requirement of 45 wpm</li>
</ul>
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>Office/Team Work Environment</li>
<li>Ability to sit and work at a computer terminal for extended periods of time</li>
</ul>
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>Call Center environment with multiple workstations in close proximity</li>
</ul>
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

Compensation and Benefit Information

Compensation
<ul>
<li>Pay: $15.80 - $23.70 per hour. Compensation depends on location, qualifications, and experience.
</li><li>Position may be eligible for a signing bonus for qualified new hires, subject to employment status.</li>
<li>Conifer observed holidays receive time and a half.</li>
</ul>
Benefits

Conifer offers the following benefits, subject to employment status:
<ul>
<li>Medical, dental, vision, disability, and life insurance</li>
<li>Paid time off (vacation &amp; sick leave) &ndash; min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.</li>
<li>401k with up to 6% employer match</li>
<li>10 paid holidays per year</li>
<li>Health savings accounts, healthcare &amp; dependent flexible spending accounts</li>
<li>Employee Assistance program, Employee discount program</li>
<li>Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder &amp; childcare, AD&amp;D, auto &amp; home insurance.</li>
<li>For Colorado employees, Conifer offers paid leave in accordance with Colorado&rsquo;s Healthy Families and Workplaces Act.</li>
</ul>
Employment practices will not be influenced or affected by an applicant&rsquo;s or employee&rsquo;s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. 
Tenet participates in the E-Verify program. Follow the link below for additional information. 
E-Verify: http://www.uscis.gov/e-verify 
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

2603009316</div>

Patient Account Rep - Contract - Remote

Geiger

<div><div><div><div><div><div><div><div><div>Geiger, the largest privately held promotional products distributor in the US, is seeking a Client Account Manager to join our company.</div><div></div> 
Job Summary
 The Client Account Manager works directly with a Geiger Sales Partner and serves as an Account Manager for that Sales
 Partner providing support to the Sales Partner as well as promotional product consultation to buyers, prospects and existing
 Key Account contacts. The Client account Manager will learn about Sales Partners&rsquo; Key Accounts, including the historical
 needs, tendencies, and service requirements of those Key Accounts. The Client account Manager has a thorough
 knowledge of industry suppliers, products, production, and decoration process.
Essential Functions
 Demonstrate outstanding sales performance and customer consultative abilities in the promotional products arena taking
advantage of inbound and outbound sales opportunities. Develop relationships with potential customers and maximize relationships with existing customers to ensure that client&rsquo;s marketing and promotional objectives are met. 
 Will understand the Sales Partners Key Account revenue goals as well as regional sales goals, and proactively assist in
meeting or exceeding those goals. Provide aggressive competitive pricing through research and negotiation, especially when volume goes beyond special pricing with Star Suppliers and Production partners or when required in competitive situations.
 Will obtain, prepare, and present product offerings, proposals, quotes, and case histories to clients. Will stay current with
 product, supplier, decoration, and service trends in the industry, and provide timely and innovative solutions to customers&rsquo;
 branding and marketing needs. 
 Will ensure product recommendations conform to Geiger purchasing objectives, understand product safety laws and ensure
 all purchasing adheres to Geiger&rsquo;s and the industry&rsquo;s guidelines and compliance standards for labeling, testing, and product
 safety requirements. 
 This position will require direct contact with a Sales Partner, their customers, and new sales prospects and contacts. In
 addition, some travel will be required to recruit new clients and strengthen our relationships with existing clients. Will serve as
 the primary coordinator of client presentations as well as participate in trade shows and conventions. 
 Based on sales, profitability, and service objectives, will develop value-added services for accounts within their portfolio. Such
 services may include but are not limited to the following: develop seasonal or event specific supplements; coordinate ancillary
sales incentive, recognition, service award programs; coordinate on-site selling or awareness events. Determine and communicate the need for additional staffing for events. Initiate, coordinate, and lead meetings with senior client representatives to review sales and marketing objectives for accounts and present additional solutions to reach those objectives. 
 Use necessary tools, such as sales analysis, profitability analysis and corporate branding guidelines. Develop and execute
 marketing plans as required. Develop and execute client Marketing Plans. 
 Other responsibilities include but are not limited to:<ul><li> 
Reach and exceed sales and customer service standards.</li><li>Up-sell, cross-sell, and offer items/specials using sales techniques to maximize every sales opportunity and promote</li></ul>
 customer brand.<ul><li>Call on self-generated customers and prospecting leads as well as company provided sales leads.</li><li>Obtain referrals from current customer base and reach out to these potential customers in a timely manner to secure</li></ul>
 additional business.<ul><li>Follow-up on quotes, samples, orders, and other ancillary lists generated in a timely and professional manner to exceed</li></ul>
 customer expectations and grow sales.<ul><li>Provide custom quotes to customers utilizing Geiger&rsquo;s extensive Star Supplier and Production Partner network.</li></ul> 
 Carry out administrative duties to support sales and marketing activities, including order self-promotion aids and spec
 samples; write up and/or enter orders in P+, Geiger&rsquo;s OMS (Order management System) for Sales Partners. Seek
 appropriate approvals from Regional Vice President for low margin agreements outside of authority. Conduct research and
 resolve problems presented by personnel from other functions. 
 Perform other related duties as assigned. 
Education and Experience 
 Duties require knowledge and proficiency in math, writing, public speaking, professional negotiation and use of computers equivalent to 4 years of college. Work requires 4 years of related experience in sales, relationship management and/or senior account management. 
Competencies/Skills 
Physical, Mental and Environmental Requirements
 Physical Requirements:<ul><li>Prolonged periods of sitting at a desk or computer</li><li>Typing and using a computer keyboard for extended periods.</li><li>Answering phone calls and communicating with customers via email.</li></ul> 
 Mental Requirements:<ul><li>Ability to concentrate for extended periods of time paying close attention to detail.</li><li>Ability to handle multiple tasks simultaneously and manage time effectively.</li></ul> 
 Environmental Requirements:<ul><li>Working indoors in a typical office environment</li><li>Use of standard office equipment such as computers, phones, and printers.</li><li>Interaction with team members and possibly occasional interactions with customers in person, via phone, or email.</li></ul> 
Certification Requirement 
 
 Industry knowledge obtained through CAS/MAS Certification. Position requires industry certification at the MAS (Master
Advertising Specialist) level. 
Supervisor Responsibilities 
Provide technical guidance and training concerning some elements of assigned clients and/or Key Accounts to appropriate department associates. 
(Geiger is an Equal Opportunity / Affirmative Action Employer)</div></div></div></div></div></div></div></div>

Client Account Manager- REMOTE

Simplified Bookkeeping

Simplified Bookkeeping is seeking a motivated and self-driven Client Acquisition Representative to help grow our client base by connecting with small business owners and generating new leads.This opportunity is ideal for someone who enjoys networking, relationship building, and creating opportunities independently. We are looking for someone who is confident communicating with people, goal-oriented, and motivated by performance-based income.Responsibilities:●Generate and follow up with leads●Build relationships with business owners and professionals●Network through social media, referrals, cold outreach, networking groups, and local events●Schedule consultations with potential clients●Represent the company professionally online and in person●Track leads and client communication updatesIdeal Candidate:● Strong communication and people skills●Self-motivated and dependable●Comfortable with sales conversations and networking● Able to work independently and manage your own schedule● Previous sales, networking, or client acquisition experience preferred●Driven, resourceful, and comfortable creating opportunities without being micromanagedCompensation:●Performance-based opportunity with commission and growth potential●Minimum of $300 earned per client signed and successfully onboarded● A signed client includes a completed contract, paid invoice, and completed onboarding process● Commissions are paid weekly for completed onboardings● Flexible schedule with remote or in-person opportunities availableSupport &amp; Training:●Guidance will be provided on our services, pricing, ideal client types, and outreach ideas● Potential industries include service-based businesses such as contractors, marketing agencies, cleaning companies, restaurants, and other small businesses●Representatives are responsible for finding and generating their own leads●Weekly check-ins will be held through Zoom or in person to review progress, questions, and strategiesThis role is best suited for someone who already understands how to communicate with potential clients, build relationships, and generate business opportunities independently.Pay: From $300.00 per weekBenefits:<ul><li>Flexible schedule</li><li>Work from home</li></ul>Work Location: Remote

Client Acquisition Representative

First American

<div>First American Title Lending currently seeks an experienced Collections Customer Accounts Representative. Ideal candidates will be part of collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative call center environment. The position is in Dalton, GA. This is an in person, onsite position.
COLLECTIONS JOB RESPONSIBILITIES<ul><li>
Review account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R aging</li><li>
Complete 100-120 calls per day</li><li>
Ensure documentation of all collection attempts in appropriate systems</li><li>
Assist in repossession and legal process</li><li>
Directly initiate collection efforts by contacting past due accounts in order to discuss account and arrange payment</li><li>
Meet or exceed minimum goal requirements based on Company objectives</li></ul>
COLLECTIONS JOB REQUIREMENTS<ul><li>
2-3 years in Call Center, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goals</li><li>
Prior relevant experience in subprime lending, mortgage, commercial lending, call center collections, and/or consumer lending collections strongly preferred</li><li>
Proficient and professional verbal and written communication skills</li><li>
Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems</li><li>
Ability to interact effectively primarily over the telephone and through email</li><li>
Attention to detail and exceptional prioritizing and organizations skills</li><li>
Strong interpersonal, active listening, critical thinking, and analytical skills</li><li>
Flexibility to work various daytime schedules</li><li>
Bilingual in Spanish/English a plus</li></ul>
BENEFITS<ul><li>
Base pay plus monthly bonus opportunities</li><li>
Paid Time Off</li><li>
Paid Holidays</li><li>
401(k) including company match</li><li>
Medical, dental, vision insurance including dependent coverage</li><li>
Company Paid Life Insurance</li><li>
Company Paid Short and long term disability</li></ul>
Job Type: Full-time</div>

Collections Customer Accounts Representative

Enova International

<div>
 
 
 We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
 
 #BI-Remote
 
 
 
 
 
 About the role:
 
 
 
 Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As a Customer Service Representative, you will participate in an in-depth 4-week training program to specialize in a specific brand. Following the completion of training, you will manage inbound calls from customers while delivering exceptional customer service
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Respond to incoming customer calls, addressing their questions and providing service
 </li>
 <li>
 Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services
 </li>
 <li>
 Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience
 </li>
 <li>
 Uphold exceptional customer service standards through articulate and effective verbal and written communication
 </li>
 <li>
 Keep customer accounts meticulously updated with accurate information
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments.
 </li>
 <li>
 Exceptional communication and active listening skills with a proven history of professionalism and empathy in customer interactions.
 </li>
 <li>
 Proven ability to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills.
 </li>
 <li>
 Comfortable utilizing new technology and have a proven ability to excel in a remote work environment.
 </li>
 </ul>
 
 
 Compensation:
 
 
 
 The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.
 
 
 
 This role is entirely remote; however, candidates must reside in the state of AZ, IA, ID, IL, IN, MN, MO, NM, NV, UT, WI, or WY.
 
 
 
 
 Benefits &amp; Perks:
 
 
 <ul>
 <li>
 Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
 </li>
 <li>
 
 Health, dental, and vision insurance including mental health benefits
 
 </li>
 <li>
 
 401(k) matching plus a roth option (U.S. Based employees only)
 
 </li>
 <li>
 
 PTO &amp; paid holidays off
 
 </li>
 <li>
 
 Sabbatical program (for eligible roles)
 
 </li>
 <li>
 
 Summer hours (for eligible roles)
 
 </li>
 <li>
 
 Paid parental leave
 
 </li>
 <li>
 
 DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
 
 </li>
 <li>
 
 Employee recognition and rewards program
 
 </li>
 <li>
 
 Charitable matching and a paid volunteer day&hellip;Plus so much more!
 
 </li>
 </ul>
 
 
 About Enova
 
 
 
 
 Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus&trade;platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks&mdash;in order to create accessible credit for millions.
 
 
 &nbsp;
 
 
 
 
 Being a values-driven organization is at the core of Enova&rsquo;s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova&rsquo;s values and culture
 
 
 here
 
 
 .&nbsp;
 
 
 
 
 It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click
 
 
 
 
 here
 
 
 to review our California Privacy Policy for Job Applicants.
 
 
</div>

CashNetUSA Customer Service Representative (Remote)

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