client account representative

<div><p>Join a team of representatives that is dedicated in making a difference in others lives by assisting patients in resolving medical debt. We work as a team in providing the patient with all the information and resources they may need to understand their situation and overcome their medical bills.</p><h1 class="jobSectionHeader"><b>
Patient Account Representative (PAR)</b></h1><h3 class="jobSectionHeader"><b>
About the Role</b></h3><p>
As a Patient Account Representative (PAR), you&rsquo;ll play a key role in helping patients resolve their medical accounts. This is a customer-focused position where you&rsquo;ll provide support, answer questions, and guide patients through their payment options with professionalism and care. If you enjoy problem-solving, communicating with people, and working in a supportive team environment, this is a great opportunity for you!</p><p></p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h3><ul><li><p>
Take inbound and outbound calls to assist patients with account questions.</p></li><li><p>
Explain balances, payment options, and financial responsibilities clearly and professionally.</p></li><li><p>
Negotiate payment arrangements and process payments accurately.</p></li><li><p>
Update patient information and maintain accurate account records.</p></li><li><p>
Collaborate with team members and other departments to resolve account issues.</p></li><li><p>
Meet performance goals while providing excellent customer service.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
What We&rsquo;re Looking For</b></h3><ul><li><p>
Strong customer service and communication skills.</p></li><li><p>
Ability to multitask, stay organized, and thrive in a fast-paced environment.</p></li><li><p>
Comfortable using computer systems and phone platforms.</p></li><li><p>
Professional, positive, and team-oriented attitude.</p></li></ul><p>
</p><h3 class="jobSectionHeader"><b>Qualifications</b></h3><ul><li><p>
High School Diploma or GED required.</p></li><li><p>
Prior medical office or healthcare experience is a plus (but not required).</p></li><li><p>
Training is provided&mdash;bring your motivation and willingness to learn!</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Why Join Us?</b></h3><ul><li><p>
Competitive hourly pay with opportunities for growth.</p></li><li><p>
Monthly incentives and KPI bonuses for top performers.</p></li><li><p>
Supportive team environment with mentorship and training opportunities.</p></li><li><p>
Make a meaningful difference by helping patients navigate financial challenges.</p></li></ul><p><b>
Compensation
</b></p><ul><li>Starting $16/hour and ranging up to $21/hour (Job typically starts at $16)</li><li>
Monthly incentives based on Key Performance Indicators&rsquo;</li></ul><p></p><p>
If you&rsquo;re ready to join a team where your work truly helps others, <b>apply today to become a Patient Account Representative!</b></p></div><p></p>

Patient Account Representative

Conway Behavioral Health

<div>Overview:
<div>
Conway Behavioral Health is seeking a detail-oriented Patient Account Representative to manage insurance claims, resolve billing issues, and ensure timely reimbursement. This role is essential to maintaining accurate accounts and supporting the organization&rsquo;s financial operations. If you&rsquo;re looking for a role where your contributions count, apply today.</div>
Responsibilities:
<div>
Call and status outstanding claims with third party payors.</div><ul><li>Review claims issues and make corrections as needed and rebill.</li><li>Utilize claims clearing house to review and correct claims. Resubmit electronically when available.</li><li>Review explanation of benefits to ascertain that claim processed and paid correctly.</li><li>Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.</li><li>Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.</li><li>Prorate patient accounts and monitor that balance due is in the correct financial class.</li><li>Report an overview of the week to the BOD and participate in AR meetings.</li><li>Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.</li><li>Assist financial counselors as needed.</li><li>Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.</li></ul>
Qualifications:
<div>
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:</div><ul><li>High school diploma or equivalent required.</li><li>Three or more years&rsquo; prior admissions and or collections experience in a hospital setting required.</li><li>Psychiatric experience preferred.</li></ul><div>
LICENSES/DESIGNATIONS/CERTIFICATIONS:</div><ul><li>Not applicable</li></ul><div></div><div><br>
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual&rsquo;s characteristics protected by applicable state, federal and local laws.</div></div>

Aeroflow Health

<div><p><b>Aeroflow Health &ndash; Customer Account Representative &ndash; Urology &ndash; Remote</b></p>
<p><b>
Start date: 04/27/2026</b></p>
<p><b>
Shift: Monday-Friday 9:00am - 6:00pm MT (11:00am - 8:00pm EST)</b></p>
<p><b>
Pay: $21/hour</b></p>
<p>
Aeroflow Health is taking the home health products and equipment industry by storm. We&rsquo;ve created a better way of doing business that prioritizes our customers, our community, and our coworkers.</p>
<p>
We believe in career building. We promote from within and reward individuals who have invested their time and talent in Aeroflow. If you&rsquo;re looking for a stable, ethical company in which to advance you won&rsquo;t find an organization better equipped to help you meet your professional goals than Aeroflow Health.</p>
<p><b>
The Opportunity</b></p>
<p>
Within Aeroflow, the Urology team is comprised of many different roles, with all one purpose &ndash; to provide great customer service to our new and current patients.</p>
<p>
As a customer account representative, you will focus on:</p>
<p>
Providing exceptional customer service to patients, healthcare professionals, and insurance companies.</p>
<p><b>
Your Primary Responsibilities</b></p>
<p>
We are currently seeking a Customer Account Representative. CAR is typically responsible for:</p>
<ul>
<li>Handling a high-volume number of both incoming and outgoing phone calls daily</li>
<li>Updating account information, such as: product needs, insurance, contact information, etc.</li>
<li>Calling doctor&rsquo;s offices to follow up on necessary paperwork needed</li>
<li>Reviewing paperwork received by a patient&rsquo;s doctor</li>
<li>Placing resupply orders for current patients that receive incontinence supplies and catheters</li>
<li>Researching insurance payer requirements and understanding reimbursement procedures</li>
<li>Troubleshooting equipment problems and offering product changes</li>
</ul><ul><li>Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.</li>
<li>Compliance is a condition of employment and is considered an element of job performance</li>
<li>Maintain HIPAA/patient confidentiality</li>
<li>Regular and reliable attendance as assigned by your schedule</li>
<li>Other job duties assigned</li>
</ul>
<p><b>Skills for Success</b></p>
<ul>
<li>Excellent Customer Service Skills</li>
<li>Ability to Think Critically</li>
<li>Exceptional Organization</li>
<li>High Level of Compassion</li>
<li>Outstanding Written and Verbal Communication</li>
<li>Willingness to Make Decisions Independently</li>
<li>Ability to Contribute to a Team</li>
<li>Must Be Adaptable and Willing to Learn</li>
<li>General Computer and Email Proficiency</li>
</ul>
<p><b>Required Qualifications</b></p>
<ul>
<li>High school diploma or GED equivalent</li>
<li>1 year of customer service experience preferred</li>
<li>1 year of call center experience preferred</li>
<li>Excellent written and verbal communication skills</li>
<li>Excellent critical thinking skills</li>
<li>Excellent De-escalation skills</li>
<li>Excellent active listening skills</li>
<li>Ability to multitask &ndash; shifting between open applications as you speak with patients</li>
<li>Ability to type 40+ words per minute with accuracy</li></ul><br>
<p></p>
<p><b>
You might also have, but not required:</b></p>
<ul>
<li>Knowledge with different types of insurance such as medicare, medicaid, and commercial plans</li>
<li>DME supplies, specifically with incontinence and catheters</li>
</ul>
<p><b>What we look for</b></p>
<p>
We are looking for highly motivated, talented, individuals who can work well independently and as a team. Someone who has strong organizational, time management, and problem-solving skills. Willing to learn and adapt to organizational changes.</p>
<p><b>
What Aeroflow Offers</b></p>
<p>
Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!</p>
<p>
Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:</p>
<ul>
<li><b> </b><b>Family Forward Certified</b></li>
<li><b> </b><b>Great Place to Work Certified</b></li>
<li><b> </b><b>Inc. 5000 Best Place to Work award winner</b></li>
<li><b> </b><b>HME Excellence Award</b></li>
<li><b> </b><b>Sky High Growth Award</b></li>
</ul>
<p>If you&rsquo;ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!</p>
<p>
Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.</p>
<p><i>
We value transparency and candidate safety throughout the hiring process. Aeroflow recruiters may reach out through platforms such as LinkedIn or Indeed; however, all interviews and/or offer coordination and sensitive information requests will occur only through our official communication channels. You will never be asked to provide personal data outside our secure application portal, and all interview or offer details will come from an @aeroflowinc.com email address. We do not conduct interviews via text message or instant-messaging apps. If you have concerns, please contact our Talent Acquisition team for verification.</i></p></div>

Customer Account Representative – Urology – Remote

Rendr

<div><p><b>Discover Better Health Careers with Rendr!</b></p>
<p><b>
Who We Are</b>
</p><p>Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.
</p><p><b>Why Join Rendr?
</b></p><ul><li>Opportunities for professional growth and development.
</li><li>Competitive salary and benefits package. <b><i>(Salary is based on previous experience and years of service.)</i></b>
</li><li>Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.
</li></ul><p><b>Benefits We Offer:</b></p>
<ul>
<li>Medical, Dental, and Vision Insurance
</li><li>401k with Company Match
</li><li>Paid Time Off
</li><li>Paid Holidays/ Floating Holiday(s)
</li><li>Commuter Benefits
</li><li>Health Savings Account/ Flexible Spending Account/ Dependent Care Account
</li></ul><p><b>Job Position: </b>Patient Account Representative</p>
<p><b>
Essential Functions</b>
</p><ul><li>Provide excellent customer service to patients over the phone.
</li><li>Serve as primary liaison between the patient and billing department to resolve any patient complaints or billing inquires.
</li><li>Review medical claims and insurance EOB to ensure payments are posted accurately before sending patient statements.
</li><li>Post patient payments.
</li><li>Respond to patient correspondence via email or phone call.
</li><li>Position works remotely.
</li><li>Other tasks as needed as assigned by manager</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>High School Diploma or equivalent required.
</li><li>Bilingual in English and Chinese required.
</li><li>1-3 years experience in a professional healthcare setting required.
</li><li>Must have excellent oral and written communication skills.
</li><li>Must have excellent customer relations.
</li><li>Ability to multi-task in a fast-paced work environment.
</li><li>Experience in the medical billing strongly preferred.
</li><li>Knowledge of EHR software MDLand preferred.</li>
</ul>
<p>Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
</p><p>We look forward to reviewing your application and exploring the possibility of you joining our team!</p></div>

City of Tulsa

<div>
 QUALIFICATIONS: Graduation from high school or possession of a General Educational Development Certificate (GED), three (3) years of general office experience involving high volume customer contact, preferably as a City customer account representative, City of Tulsa utility information system data entry proficiency, or an equivalent combination of training and experience per Personnel Policies and Procedures, Section 100.
 <br/>
 <br/>
 HOURS: Monday - Friday, 8:00 AM - 5:00 PM
 <br/>
 <br/>
 LOCATION: Finance, 175 E 2nd St. 2nd Floor (SA)
 <br/>
 <br/>
 Pay Scale: Click for OFFICIAL AND TECHNICAL pay scale
</div>


INTERNAL LISTING -CUSTOMER ACCOUNT REPRESENTATIVE II

ScionHealth

<div><b>Description</b><p><br>
At <b>ScionHealth</b>, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.</p><p><b>
Job Summary</b></p><p>
The Patient Account Representative I performs a variety of revenue cycle activities including billing, collections, cash posting, and customer service in support of hospital and physician accounts. This position ensures accurate and timely financial documentation and reimbursement through effective communication with patients, insurance companies, and other stakeholders. The representative maintains compliance with all regulations including HIPAA, and adheres to organizational policies and procedures.</p><p><b>
Essential Functions</b></p><ul><li>
Accurately and efficiently processes patient accounts, including billing, collections, and payment posting.</li><li>
Responds to and resolves inquiries from patients, insurance carriers, and internal departments.</li><li>
Prepares and submits claims using billing systems; works claim edits and rejections.</li><li>
Follows up on unpaid accounts and performs collections activities as appropriate.</li><li>
Researches and applies unidentified payments.</li><li>
Balances daily cash posting and reconciles discrepancies.</li><li>
Files appeals and reconsideration requests as per department protocol.</li><li>
Identifies and reports overpayments; ensures appropriate refunds.</li><li>
Participates in A/R clean-up projects and other revenue cycle initiatives.</li><li>
Maintains productivity and quality standards while managing daily work queues.</li><li>
Demonstrates ownership and accountability in completing assignments.</li></ul><p><b>
Knowledge/Skills/Abilities/Expectations</b></p><ul><li>
Ability to communicate effectively, both verbally and in writing.</li><li>
Ability to work independently with minimal supervision.</li><li>
Strong customer service and interpersonal skills.</li><li>
Basic general accounting and bookkeeping knowledge.</li><li>
Knowledge of medical billing practices and medical terminology.</li><li>
Proficient in Microsoft Excel, Word, Outlook, and experience with systems such as Epic and SSI (preferred).</li><li>
Operates 10-key pad efficiently (for cash posting roles).</li><li>
Demonstrates flexibility and teamwork across all business office functions.</li></ul><br>
<b>
Qualifications</b><p><b><br>
Education</b></p><ul><li>
High School Diploma or GED Equivalent</li></ul><p><b>
Licenses/Certifications</b></p><ul><li>
Relevant licensure and practices obtained within timeframe required by facility policy</li></ul><p><b>
Experience</b></p><ul><li>
1&ndash;2 years previous hospital and/or physician business office experience preferred</li></ul></div>

Patient Account Rep I (Remote)

Holland & Knight

<div><div>We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.</div><div></div><div><i><br>
This position could be located at the Firm's global operations center in Tampa or in the Dallas office.</i></div><div></div><div>
General Description:</div><div>
We are seeking a Client Accounts Representative to join our team. This is an exciting opportunity to work in a dynamic and fast-paced environment and contribute to the growth and success of our firm. The right individual for this role will work with Holland &amp; Knight&rsquo;s Billing Attorneys, assistants, and internal teams as a liaison with clients, for the purpose of resolving client non-payment issues to improve collection realization.</div><div></div><div>
Key Responsibilities and Essential Job Functions:</div><ul><li>
Communicate and interact with attorneys, assistants, and clients.</li><li>
Manage assigned attorneys&rsquo; inventory, specifically monitoring and resolving aged invoices, credit balances, and aged unbilled work.</li><li>
Handle all aspects of attorney and client outreach (via email, phone, and/or mail) to resolve non-payment issues.</li><li>
Respond to collection related requests quickly, effectively, and accurately.</li><li>
Work with peers and management on collection related requests.</li><li>
Partner with the Billing team to resolve auditing issues, reconciliation issues, and escalate concerns as needed.</li><li>
Communicate and report to leadership on delinquent collections and at risk inventory.</li><li>
Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law.</li><li>
Special projects and duties as assigned.</li></ul><div></div><div>
Required Skills:</div><ul><li>
Knowledge of or ability to learn Microsoft Office Suite, or Microsoft 365.</li><li>
Excellent organizational, problem-solving, and time management skills.</li><li>
Excellent written and verbal communication skills, with the ability to interact professionally with attorneys, clients and internal stakeholders.</li><li>
Excellent interpersonal skills and ability to use good judgment.</li><li>
Excellent computer skills.</li><li>
Proficient knowledge of accounting functions.</li></ul><div></div><div>
Required Qualifications &amp; Education:</div><ul><li>
0-2 years of work in a professional environment.</li></ul><div></div><div>
Preferred Qualifications &amp; Education:</div><ul><li>
Bachelor&rsquo;s degree in accounting, Finance or Business discipline.</li><li>
Advanced Microsoft Excel Skills (vlookup, xlookup, pivot tables).</li></ul><div></div><div>
Physical Requirements:</div><ul><li>
Ability to sit or stand for extended periods of time.</li><li>
Moderate or advanced keyboard usage.</li></ul><div></div><div>
Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.</div><div></div><div>
Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&amp;D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.</div><div></div><div><i>
Holland &amp; Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.</i></div><div></div><div><i>
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland &amp; Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit </i><div><i>Legal Information</i></div><i> Portal for Holland &amp; Knight LLP&rsquo;s privacy policies.</i></div></div>

Client Accounts Representative

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Patient Account Representative

Patient Account Representative

Customer Account Representative – Urology – Remote

Patient Account Representative

INTERNAL LISTING -CUSTOMER ACCOUNT REPRESENTATIVE II

Patient Account Rep I (Remote)

Client Accounts Representative