client account specialist

Roka Groups

Client &amp; Account Specialist Location: Istanbul | Company: Roka GroupsPortuguese, Spanish, Malay, Indonesian, Vietnamese, Japanese or KoreanJob Description: As a Sales &amp; Client Engagement Specialist, your responsibilities will include: Managing inbound and outbound calls (conversion and retention-focused call center) Guiding clients through account opening, usage, and closure in a clear and professional manner Supporting customers during the investment process and ensuring compliance with legal regulations Building and maintaining long-term relationships with international clients Responding to inquiries via phone, email, or live chat Ensuring a high level of customer satisfaction with accurate and timely support Monitoring client accounts and keeping customer data up to dateWhat We Offer: Competitive USD-based salary + monthly performance bonuses A professional, international, and dynamic work environment Full training and continuous learning opportunities Clear career growth and advancement pathsWho can apply:fluent in Portuguese, Spanish, Malay, Indonesian, Vietnamese, Japanese or KoreanJob Types: Full-time, CommissionPay: From 50,000.00TRY per month

Client & Account Specialist (Portuguese or Spanish)

wowbrands

PURPOSEThe Account Specialist will report to the Operations Director and will be responsible for the coordination, planning, scheduling strategizing and communicating project tasks and recurring marketing tasks for assigned accounts. This person is responsible for daily client communication, timeline identification internally and externally, digital deliverable creation oversight and monthly analytics reporting. The Account Specialist will work closely with all agency departments to ensure that client expectations and project scopes are aligned across all departments and will work with the Operations Director to identify instances in which scope creep could affect a project budget or timeline.ESSENTIAL FUNCTIONS&middot; This role is performed in-office at our Grandview location&middot; Main point of contact for assigned accounts ensuring that communication flows accurately and effectively&middot; Manages the day-to-day strategy, execution and oversight of all digital deliverables for assigned accounts&middot; Develops a thorough understanding of client&rsquo;s businesses and competitive environments&middot; Demonstrates a proficient understanding in strategizing, executing and reporting across the following digital marketing channels including but not limited to:o UX Design best practiceso Ecommerce Best Practices and conversion strategieso SEOo Paid Search Management (Google Ads &amp; Facebook Ads)o Content Marketingo Paid Social Mediao Email Marketingo Website Content Management Systemso Lead Management Systems &amp; CRMso Google Analytics &amp; Reporting&middot; Ensures that digital promotions created on behalf of assigned clients are scheduled effectively across each agency department&middot; Quality Assurance:o Responsible for the quality assurance of each phase of a project, and each deliverable created on behalf of a client&middot; Effectively manages agency resources as it relates to project budgetsEDUCATION AND EXPERIENCE&middot; Bachelor&rsquo;s Degree in Marketing, Business, Journalism, Communications or another related field preferred&middot; 1+ years of previous experience in an advertising agency setting or similar environment preferred&middot; Experience in supporting integrated digital advertising campaigns&middot; Experience managing multiple projects at once and coordinating projects with multiple departments and agency staff membersSKILLS AND REQUIREMENTS&middot; Maintains awareness and understanding of new marketing and communications technologies and techniques&middot; Effective time management&middot; Google Analytics Certification (basic)&middot; Google AdWords Certification (basic)&middot; Ability to manage conflicts and difficult situations both internally (project-based) and externally (client based)&middot; Excellent presentation and written communication skills&middot; Excellent organizational skills&middot; Entrepreneurial spirit a must&middot; Ability to think quickly on your feet and provide solutions for assigned accounts&middot; Must meet all pre-and post-employment requirements, which may include but not limited to background check, drug screening, and motor vehicle review&middot; Experience in brick-and-mortar retail management experience is a plusPROGRAMS AND SOFTWARE:wowbrands utilizes a variety of programs and software applications on behalf of our clients. Experience using the following programs is a plus:&middot; Teamwork (Project Management Software)&middot; Campaign Monitor &amp; Mailchimp (Email Marketing software)&middot; Google Analytics&middot; Google Ads&middot; Facebook Ads Manager &amp; Business ManagerPHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is required to:&middot; Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp&middot; Frequently lift and carry up to 25 lbs&middot; Occasionally lift and carry up to 50 lbs&middot; Continuous hand/eye coordination and fine manipulationJob Type: Full-timePay: From $45,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li></ul>Supplemental Pay:<ul><li>Bonus pay</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Digital Marketing: 1 year (Preferred)</li><li>Account Management: 1 year (Preferred)</li></ul>Work Location: In person

Account Specialist

Wilson, Sonsini, Goodrich & Rosati

<div><div><div><div><div>Opening Type:</div>
<div><div>Business Professionals</div>
</div></div> 
<div><div>Location:</div>
<div><div>Palo Alto</div>
<div>San Francisco</div></div></div></div> 
<div></div>
</div><div>Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.
Wilson Sonsini is seeking an enthusiastic and energic Account Operations Specialist to join our growing Finance Department. This position will support the firm by monitoring invoices for successful e-billing submission to clients. Our e-billing team operates in a highly communicative and collaborative environment, so group participation is essential. We adhere to a &ldquo;one team&rdquo; approach, working closely with Account Managers with billing and collecting to reach monthly targets.
This position is available as a hybrid work schedule.
Responsibilities:
<ul><li>Maintain rejections and pending invoices under a set threshold</li>
<li>Assist with monthly departmental collections targets by monitoring invoice validations, approvals, reductions, and rejections of e-bills to ensure full timely payment</li>
<li>Adhere to client deadlines for invoicing, accruals and budgets</li>
<li>Manage onboarding for assigned clients migrating to e-billing or switching e-billing vendor sites</li>
<li>Update e-billing data in Aderant and BillBlast systems, as needed</li>
<li>Oversee timekeeper rate submissions and new matter setups for assigned e-bill clients</li>
<li>Implement enhancements and troubleshoot e-billing issues</li>
<li>Review outside counsel guidelines and update BillBlast and Aderant to ensure compliance</li>
<li>Assist Account Managers with e-bill reports, training, and other e-billing related issues</li>
<li>Collaborate with Account Managers to submit appeals</li>
<li>Participate in weekly team meetings</li>
</ul>Qualifications:
<ul><li>Bachelor&rsquo;s degree preferred</li>
<li>Experience with Aderant Expert Billing, Entity Manager and BillBlast required</li>
<li>Extensive experience with billing, collections and e-billing functions of a law firm required</li>
<li>Knowledge of firm and client billing policies and procedures</li>
<li>Advanced knowledge of Microsoft Excel</li>
<li>Strong service-oriented skills including excellent interpersonal and communication skills</li>
<li>Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service</li>
<li>Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices</li>
</ul>
The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate&rsquo;s qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows:
Palo Alto, San Francisco: $35.96 &ndash; $48.65 per hour.
The compensation for this position may include overtime and a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.
 Equal Opportunity Employer (EOE).</div></div><div></div>

Account Operations Specialist

Befiler (Pvt) Limited

Requirements:Bachelor&rsquo;s degree in Accounting, Finance, Business, or a related field.Proficiency in spoken and written English.Familiarity with U.S. business structures (e.g., LLC formation, EIN applications).Coordinate with service providers such as Payoneer, Wise, Mercury, Relay, Brex, Stripe, PayPal, Novo, NorthOne, 2Checkout, Payment Cloud, WePay, and others.Assist clients in understanding account opening procedures and documentation requirements.Liaise with U.S. banks and merchant service platforms to troubleshoot and resolve client issues.Stay updated with changes in financial regulations and requirements for non-resident account opening.Karachi based On-site job.Job Type: Full-timeWork Location: In person

Tax Associate- US LLC

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Job Description
We are seeking a Specialist Vendor Operations - Key Accounts to join our dynamic team and contribute to our expanding endeavors. He/she will be accountable for the day-to-day activities and supporting the local Operations Manager &amp; Key Account Managers for Pharmacies in the execution of priorities and tasks for key accounts. Main point of contact for vendors ensuring any changes, issues or requests are completed and tracked If you possess leadership qualities and are seeking a fresh challenge, an opportunity awaits you within our international workplace. 
What&rsquo;s On Your Plate?<ul><li>
Own key account on-boarding processes including scanning inventory for catalogue creation &amp; ensuring 100% accuracy and completion of assortment information setting up branches across platforms &amp; setting up opening hours for Pharmacies</li><li>
Coordinating monthly scanning dates for selected accounts and ensuring actions are taken immediately (updating catalogue, price changes etc)</li><li>
Actioning vendor changes i.e. opening hours, contact numbers, assortment</li><li>
Responsible for updating vendor's assortment catalogue and integrations process for assortment, inventory management &amp; price updates</li><li>
Regularly reviewing vendor's assortment looking at orders generated &amp; top out-of-stock worst offenders; sharing reports with the local ops manager</li><li>
Generating performance reports supported with detailed data analysis to drive the right focus on key improvement areas</li><li>
Regularly visiting vendors to build strong on-the-ground relationships and leverage these to drive improvements, understand key pain points and best practices</li><li>
Provide operational oversight on vendors' performance</li><li>
Daily review of performance &amp; monitoring of inventory/price updates, identifying any issues and resolving to ensure correct availability &amp; prices</li><li>
Responsible for ensuring vendors have the right training, tools (devices etc) and processes in place ensuring local tracking, implementation and vendors compliance</li><li>
Vendors' point of contact for any technical or process issues, creating incident tickets / providing guidance/solutions immediately</li><li>
Collaborate with other VCs within the market and across the region for best practices and lessons learned</li><li>
Consistently able to priorities by focusing on high-impact/critical tasks and multi-task</li><li>
Ability to react to local market issues with appropriate solutions and escalate to local Ops Manager, where necessary</li><li>
Communicating key trends, opportunities and issues effectively to local operations managers and key account managers</li></ul> 
Qualifications 
What Did We Order?<ul><li>
Strong vendor operational knowledge</li><li>
Ability to document processes and guidelines</li><li>
Ability to work with data and highlight key insights</li><li>
Ability to solve minor issues efficiently, understand which issues require escalation and propose documents/changes to mitigate</li><li>
Ability to build relationships, motivate peers and manage upwards</li><li>
3+ years experience in an operational role</li><li>
Understands grocery operations</li><li>
Ability to build relationships, motivate peers and manage upwards</li><li>
Pharmacy or Biotechnology graduate is a plus.</li></ul></div>

Specialist Key Accounts Operations

KAUST (King Abdullah University of Science and Technology)

<div>
 
 
 About the Role
 
 
 
 
 
 
 The Tenant Account Specialist manages the full tenancy lifecycle for KRTP tenants&mdash;from initial attraction and relationship development to drafting agreements, onboarding, and ongoing account management. This role serves as the primary point of contact for all tenants within the assigned portfolio and oversees selected shared tenancy services, including professional workshops and seminars that enhance the tenant experience.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 Attraction:
 
 
 <ul>
 <li>
 Utilize varied engagement channels to attract potential tenants to KRTP.
 </li>
 <li>
 Collaborate closely with the Engagement &amp; Partnerships team to identify and pursue prospective tenants.
 </li>
 <li>
 Lead early-stage discussions with potential tenants to understand their needs, including engagement level with KAUST, space requirements (built-up areas, land, testing facilities, etc.), staffing needs, and recommended tenancy type.
 </li>
 <li>
 Participate in tenant attraction strategies, events, and related activities as required.
 </li>
 </ul>
 
 
 
 
 
 Tenancy Agreements and Onboarding:
 
 
 <ul>
 <li>
 Draft tenancy agreements and ensure all agreements and amendments within the portfolio are accurate, up to date, and aligned with departmental workflows.
 </li>
 <li>
 Coordinate with relevant KAUST departments (Security, IT, Finance, Housing, etc.) to support the onboarding process.
 </li>
 <li>
 Prepare and update all financial forms required for tenants and work with Finance to initiate and follow up on invoicing.
 </li>
 <li>
 Serve as the primary point of contact for all tenant companies within the assigned portfolio.
 </li>
 <li>
 Monitor tenant payments to ensure timely completion; follow up on overdue payments and escalate when necessary.
 </li>
 <li>
 Ensure timely renewal of tenancy agreements or, alternatively, coordinate tenant termination and exit processes in alignment with relevant departments.
 </li>
 <li>
 Maintain complete, accurate, and up-to-date documentation and data within departmental databases and CRM systems.
 </li>
 </ul>
 
 
 
 
 
 Service &amp; Support:
 
 
 <ul>
 <li>
 Plan, design, and deliver professional workshops and seminars that enrich the tenant experience in KRTP.
 </li>
 <li>
 Develop and streamline onboarding criteria, SOPs, and processes, ensuring alignment with the department&rsquo;s digital platforms.
 </li>
 <li>
 Ensure all tenant documents, agreements, registration forms, company profiles, and contacts are added and regularly updated in shared platforms.
 </li>
 </ul>
 
 
 
 
 
 Success/ Innovation Management:
 
 
 <ul>
 <li>
 Support tenant success initiatives to ensure tenants maximize KRTP offerings, leverage campus facilities, and progress their innovation objectives.
 </li>
 <li>
 Contribute to broader activities and functions supporting the innovation ecosystem team as required.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant field (e.g., Business Administration, Innovation Management, or related disciplines).
 </li>
 <li>
 Minimum of 6 years of experience in a customer-facing or customer-care role, preferably within a complex, multi-stakeholder environment.
 </li>
 <li>
 Demonstrated ability to work cross-functionally, manage sensitive information, and provide high-quality service to internal and external stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 
 
 
 <ul>
 <li>
 Fluency in English; Arabic proficiency preferred.
 </li>
 <li>
 Strong credibility-building skills with internal and external stakeholders at all levels.
 </li>
 <li>
 Excellent leadership, communication, and time management capabilities.
 </li>
 <li>
 Demonstrated commitment to exceptional customer service.
 </li>
 <li>
 Ability to prioritize effectively and respond to urgent situations.
 </li>
 <li>
 Strong partner engagement skills with the ability to understand and address diverse needs.
 </li>
 <li>
 Ability to collaborate across departments to obtain sensitive information and resolve issues pragmatically.
 </li>
 <li>
 Sound judgment in handling confidential matters involving KAUST or its partners.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 
 
 
 <ul>
 <li>
 Experience in corporate innovation environments, science parks, research parks, or technology hubs is highly desirable.
 </li>
 <li>
 Proven expertise in account management, including drafting agreements, overseeing onboarding, managing payments, and maintaining accurate documentation.
 </li>
 <li>
 Strong presentation, facilitation, and public-speaking skills, with experience delivering workshops, seminars, or engagement events.
 </li>
 <li>
 Extensive communication and interpersonal experience, enabling effective engagement with tenants, partners, contractors, and KAUST internal stakeholders.
 </li>
 <li>
 Familiarity with CRM systems, digital workflows, and shared platforms for managing tenant information and processes is an advantage.
 </li>
 </ul>
 
 
</div>

Tenant Account Specialist

VENTURE ZONE CORPORATE SERVICES LLC

Venture Zone, a Business center is looking for a skilled and experienced candidate for the Accounts dept with designation as Accounts Executive. Venture Zone is a company that believes in giving its customers the best. Our core team consists of enthusiastic and young staff who enjoy brainstorming and co-working towards bettering the quality of the company's services.Job Summary:-Accounts Responsibilities:-&middot; Manage all accounting operations based on accounting principles&middot; Collect, analyze, and summarize account information&middot; Preparing financial documents such as invoices, bills, and accounts payable and receivable&middot; Comply with VAT requirements and assist in reviewing and timely filling of accurate VAT returns of the Company&middot; Develop periodic reports for management&middot; Managing day-to-day transactions and Processing business expenses&middot; Encoding accounting entries for data processing&middot; Managing monthly budgeting tasks&middot; Keep up with financial policies, regulations, and legislation&middot; Keep information confidential and secure them with random database backups&middot; Coordinating internal and external audits&middot; Build and maintain strong working relationships with client teams&middot; Ability to compare data from a variety of sources for accuracy and completeness with the ability to detect errorsSkills / Qualification:&middot; Degree or professional qualification in accounting&middot; Preference- Experience in Quick Books or any other web-based platform&middot; A minimum experience of 4 years in Accounts background&middot; Comprehensive knowledge of computer accounting software systems &amp; Great exposure to MS Office tools like Excel, Word, PowerPoint &amp; Outlook&middot; Attention to detail, organized and Timely completion&middot; Strong Written and Oral Communication Skills&middot; Presentable and professional&middot; Self-starter, takes initiative, and proactive&middot; Ability to determine work priorities &amp; to make decisions and take appropriate actions.&middot; Positive, can-do attitude&middot; Teamwork and effective communication within a teamJob Type: Full-timePay: AED4,000.00 - AED6,000.00 per month

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