client account specialist

Tabby | تابي

<div>
 <strong>
  Department:
 </strong>
 Account Management
 <br/>
 <br/>
 <strong>
  Employment Type:
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 KSA
 <br/>
 <br/>
 <strong>
  Reporting To:
 </strong>
 Noura Alrasheed
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 As an Account Management specialist at Tabby, you will play a crucial role in fostering strong relationships with our clients. You will be responsible for ensuring client satisfaction, driving engagement, and maximising the value they receive from our services. This position offers hands-on experience in account management within the dynamic and innovative realm of financial technology.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <strong>
  Client Relationship Management:
 </strong>
 Build and maintain strong, trusting relationships with clients, serving as their primary point of contact.
 <br/>
 <br/>
 <strong>
  Leadership:
 </strong>
 The ability to lead a team, provide day-to-day guidance, mentorship, and actionable feedback to a team of 4 individual contributors.
 <br/>
 <br/>
 <strong>
  Account Monitoring:
 </strong>
 Monitor client accounts regularly to identify potential issues, opportunities, or areas for improvement.
 <br/>
 <br/>
 <strong>
  Upsell and x-sell:
 </strong>
 increase client revenue and enhance client satisfaction by providing personalized recommendations.
 <br/>
 <br/>
 <strong>
  Communication:
 </strong>
 Communicate with clients via phone, email, and in-person meetings to address inquiries, provide updates, and gather feedback. In both Arabic and English.
 <br/>
 <br/>
 <strong>
  Problem Solving:
 </strong>
 Proactively identify and resolve any client concerns or issues in a timely and effective manner.
 <br/>
 <br/>
 <strong>
  Product Knowledge:
 </strong>
 Develop a deep understanding of our products and services to communicate their value propositions to clients effectively.
 <br/>
 <br/>
 <strong>
  Collaboration:
 </strong>
 Collaborate with internal sales, marketing, and product development teams to meet client needs and communicate feedback effectively.
 <br/>
 <br/>
 <strong>
  Documentation:
 </strong>
 Maintain accurate client interactions, transactions, and communications records in our CRM system.
 <br/>
 <br/>
 Skills, Knowledge &amp; Expertise
 <br/>
 <br/>
 <strong>
  Education:
 </strong>
 Bachelor's degree in business administration, Finance, Economics, or a related field.
 <br/>
 <br/>
 <strong>
  Language:
 </strong>
 Bilingual Arabic and English speakers are required.
 <br/>
 <br/>
 <strong>
  Communication Skills:
 </strong>
 Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and effectively.
 <br/>
 <br/>
 <strong>
  Interpersonal Skills:
 </strong>
 Strong interpersonal skills with the ability to build rapport and trust with clients and colleagues.
 <br/>
 <br/>
 <strong>
  Problem-Solving Abilities:
 </strong>
 Proactive problem-solving skills with the ability to identify issues and develop effective solutions.
 <br/>
 <br/>
 <strong>
  Leadership:
 </strong>
 The ability to lead a team, provide day-to-day guidance, mentorship, and actionable feedback to a team of 4 individual contributors.
 <br/>
 <br/>
 <strong>
  Organisational Skills:
 </strong>
 Exceptional organisational skills with the ability to manage multiple tasks and prioritise effectively.
 <br/>
 <br/>
 <strong>
  Cross-Functional Collaboration:
 </strong>
 Ability to work collaboratively in a team environment while working independently when necessary.
 <br/>
 <br/>
 <strong>
  Tech Savvy:
 </strong>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems is preferred.
 <br/>
 <br/>
 <strong>
  Interest in FinTech:
 </strong>
 A keen interest in financial technology and a desire to learn and grow within the industry.
</div>


Account Management Specialist

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
As an Account Management specialist at Tabby, you will play a crucial role in fostering strong relationships with our clients. You will be responsible for ensuring client satisfaction, driving engagement, and maximising the value they receive from our services. This position offers hands-on experience in account management within the dynamic and innovative realm of financial technology.</div><div></div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><br>
<b>
Client Relationship Management:</b> Build and maintain strong, trusting relationships with clients, serving as their primary point of contact.</div><div>
<br>
<b>Leadership:</b> The ability to lead a team, provide day-to-day guidance, mentorship, and actionable feedback to a team of 4 individual contributors.</div><div></div><div><br>
<b>
Account Monitoring:</b> Monitor client accounts regularly to identify potential issues, opportunities, or areas for improvement.</div><div></div><div><br>
<b>
Upsell and x-sell: </b>increase client revenue and enhance client satisfaction by providing personalized recommendations.</div><div></div><div><br>
<b>
Communication:</b> Communicate with clients via phone, email, and in-person meetings to address inquiries, provide updates, and gather feedback. In both Arabic and English.</div><div></div><div><br>
<b>
Problem Solving:</b> Proactively identify and resolve any client concerns or issues in a timely and effective manner.</div><div></div><div><br>
<b>
Product Knowledge:</b> Develop a deep understanding of our products and services to communicate their value propositions to clients effectively.</div><div></div><div><br>
<b>
Collaboration:</b> Collaborate with internal sales, marketing, and product development teams to meet client needs and communicate feedback effectively.</div><div>
<b>Documentation:</b> Maintain accurate client interactions, transactions, and communications records in our CRM system.</div><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge &amp; Expertise</b></h3><div><br>
<b>
Education:</b> Bachelor's degree in business administration, Finance, Economics, or a related field.</div><div></div><div><br>
<b>
Language: </b>Bilingual Arabic and English speakers are required.</div><div></div><div><br>
<b>
Communication Skills:</b> Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and effectively.</div><div></div><div><br>
<b>
Interpersonal Skills:</b> Strong interpersonal skills with the ability to build rapport and trust with clients and colleagues.</div><div></div><div><br>
<b>
Problem-Solving Abilities:</b> Proactive problem-solving skills with the ability to identify issues and develop effective solutions.</div><div>
<br>
<b>Leadership:</b> The ability to lead a team, provide day-to-day guidance, mentorship, and actionable feedback to a team of 4 individual contributors.</div><div></div><div><br>
<b>
Organisational Skills:</b> Exceptional organisational skills with the ability to manage multiple tasks and prioritise effectively.</div><div></div><div><br>
<b>
Cross-Functional Collaboration: </b>Ability to work collaboratively in a team environment while working independently when necessary.</div><div></div><div><br>
<b>
Tech Savvy:</b> Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems is preferred.</div><div></div><div><br>
<b>
Interest in FinTech:</b> A keen interest in financial technology and a desire to learn and grow within the industry.</div><br>
<div></div>
<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Bio Remedy Pharma

<p>Key Account Specialist &ndash; Government Sector</p><p><b>Location:</b> Riyadh, Saudi Arabia<br/><b>Nationality:</b> Saudi<br/><b>Employment Type:</b> Full-time</p><p>Job Summary</p><p>We are seeking a Saudi Key Account Specialist with strong sales capabilities and solid experience in the governmental healthcare/pharmaceutical sector. The role focuses on managing and growing key public sector accounts, driving strategic partnerships, and achieving sales targets across the assigned territory.</p><p>Key Responsibilities</p><ul><li>Manage and grow assigned key accounts within the governmental healthcare sector.</li><li>Develop and execute account plans aligned with business objectives and sales targets.</li><li>Build strong, long-term relationships with decision-makers and key stakeholders.</li><li>Monitor tender pipelines, market dynamics, and competitor activities.</li><li>Provide accurate forecasting, sales reporting, and performance analysis.</li><li>Ensure high levels of customer satisfaction through effective internal collaboration.</li><li>Travel to remote areas as per work schedule to cover main accounts in the assigned territory.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s degree in Pharmacy.</li><li>Valid Saudi Commission for Health Specialties (SCFHS) license as a pharmacist.</li><li>Saudi national.</li></ul><p>Experience</p><ul><li>Minimum <b>3 years total experience</b>, including <b>1&ndash;3 years</b> in governmental business (healthcare/pharmaceutical).</li><li>Proven track record of success in key account management is preferred.</li></ul><p>Skills &amp; Competencies</p><ul><li>Strong sales knowledge and customer/result-oriented mindset.</li><li>Analytical and strategic thinking.</li><li>Excellent communication and negotiation skills.</li><li>Collaborative personality with leadership potential.</li><li>Proficient in Arabic and English (written and spoken).</li><li>computer skills (Excel, PowerPoint, Word).</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Are you a Saudi national? (Required for the role)</li></ul>

Key account specialist

Accenture

<p><b>Project Role : </b>Service Account Lead<br>
<b>Project Role Description : </b>Drive growth for a key account in a Service within a Market Unit. Oversee sales and drive revenue growth for that account in the Service. Collaborate closely with the business to maximize outcomes and deliver value to the client.
<br>
<b>Must have skills : </b>Service Delivery<br>
<b>Good to have skills : </b>NA<br>
Minimum <b>15</b> year(s) of experience is required<br>
<b>Educational Qualification : </b>15 years full time education<br>
<br>
Summary: As a Service Account Lead, you will drive growth for a key account in a Service within a Market Unit. Your typical day will involve overseeing sales activities, collaborating with various teams, and ensuring that the client receives maximum value from our services. You will engage in strategic discussions, analyze account performance, and implement initiatives that foster revenue growth while maintaining strong relationships with stakeholders. Roles &amp; Responsibilities: - Expected to be a Subject Matter Expert with deep knowledge and experience. - Should have influencing and advisory skills. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate regular meetings with stakeholders to align on objectives and strategies. - Monitor account performance metrics and adjust strategies as necessary. Professional &amp; Technical Skills: - Must To Have Skills: Proficiency in Service Delivery. - Strong understanding of client relationship management. - Experience in developing and executing account strategies. - Ability to analyze market trends and adapt service offerings accordingly. - Excellent communication and negotiation skills. Additional Information: - The candidate should have minimum 15 years of experience in Service Delivery. - This position is based at our Bengaluru office. - A 15 years full time education is required.</p>
<br>
15 years full time education

Service Account Lead

Oceano Apex LLC

<p>Job Title: Client Acquisition Specialist &ndash; Wealth Management (HNI Segment)</p><p>Company: Oceano Apex LLC</p><p>Location: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE</p><p>Employment Type: Full-Time</p><p>About Us:</p><p>Oceano Apex LLC is a dynamic and forward-thinking wealth management startup based in Dubai. We are committed to providing tailored investment solutions and financial advisory services to a diverse portfolio of High Net Worth Individuals (HNIs). As a growing company, we are seeking passionate and driven individuals who thrive in a startup environment and are ready to contribute to our ambitious growth plans.</p><p>Job Overview:</p><p>We are looking for a fresher which is highly motivated Client Acquisition Specialist with a strong command of the Dubai financial market and proven knowledge in handling HNI clients. The ideal candidate will play a critical role in sourcing, engaging, and managing key client relationships while providing them with superior investment advisory services.</p><p>Key Responsibilities:</p><p>Identify, connect with, and onboard High Net Worth Individuals (HNIs) in the UAE, especially Dubai.</p><p>Develop and maintain long-term client relationships by offering personalized wealth management services.</p><p>Provide financial planning, investment advisory, and portfolio management services tailored to client needs.</p><p>Monitor market trends, investment instruments, and regulatory changes to recommend suitable products.</p><p>Collaborate with internal teams to design and implement strategic client acquisition initiatives.</p><p>Represent Oceano Apex LLC at networking events, industry conferences, and client meetings.</p><p>Maintain confidentiality and ensure all client interactions comply with local financial regulations.</p><p>Qualifications &amp; Skills:</p><p>Bachelor&rsquo;s degree in Finance, Business Administration, Economics, or related field (CFA, CFP is a plus).</p><p>Minimum 3+ years of experience in wealth management, private banking, or financial advisory roles and fresher can also apply.</p><p>Strong understanding of investment products, financial markets, and wealth management principles.</p><p>Excellent communication, negotiation, and interpersonal skills.</p><p>Demonstrated experience in managing HNI clients in the UAE.</p><p>Ability to work independently in a startup environment with a growth mindset.</p><p>Fluency in English is mandatory; Arabic proficiency is an advantage.</p><p>What We Offer:</p><p>Competitive salary and performance-based incentives.</p><p>Opportunity to be part of a fast-growing startup with a collaborative culture.</p><p>A chance to build your own client portfolio and grow within the company.</p><p>Exposure to high-value clients and innovative financial products.</p><p>Job Type: Full-time</p><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p>

Client Acquisition Specialist – Wealth Management (HNI Segment)

Nadel

<div>
 <strong>
  Why Nadel
  <br/>
  <br/>
 </strong>
 Nadel, an internationally renowned creative marketing, promotional products, and merchandise solutions company (www.nadel.com), is seeking a
 <strong>
  Sales Account Specialist
 </strong>
 for our Manhattan Beach office! With over 60 years of experience, Nadel combines the dynamic feel of a startup with the stability of an established leader in the industry.
 <br/>
 <br/>
 At Nadel, we&rsquo;re passionate about what we do&mdash;designing and producing innovative materials that drive our clients&rsquo; success and transform their businesses. Our unique culture starts with our goal to be great. Simply put, our services are marketing oriented, rather than product oriented. We focus on problem-solving and exceeding client goals while delivering on target and within budget. Join us and see how we make a meaningful impact in our clients' businesses!
 <br/>
 <br/>
 <strong>
  This role is in-office at our Manhattan Beach location.
  <br/>
  <br/>
 </strong>
 <strong>
  The Basics
  <br/>
  <br/>
 </strong>
 This role will work directly with a team of Sales Consultants to source, sell, and deliver custom products to clients worldwide. The ideal candidate should have confidence in collaborating with the marketing and creative departments of high-profile clients, who rely on us for ideas, critiques, and suggestions. We seek a candidate with excellent project management skills who can handle tight deadlines while maintaining client relations and keeping production teams on schedule. The candidate should possess superior customer service skills and the ability to address time-sensitive information with professionalism. This role requires involvement in brainstorming, ordering, and shipping of all projects, with a strong focus on detail while managing multiple projects simultaneously. The ideal candidate is proactive in improving processes, experimenting with new tools, and continuously enhancing their approach to projects. We are looking for a team player who encourages collaboration and supports others as needed. The role requires flexibility to work across multiple teams and the ability to adapt to new teams as necessary.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Generate ideas and source vendor offerings tailored to each project's requirements.
  </li>
  <li>
   Build creative decks and presentations for clients, ensuring all project details are accurately captured.
  </li>
  <li>
   Assist clients in finding the perfect items for their event or needs.
  </li>
  <li>
   Handle orders from placement to delivery, including verifying pricing, following up with manufacturers, and tracking orders.
  </li>
  <li>
   Develop and maintain the production management system for your team.
  </li>
  <li>
   Create materials such as sales letters, PowerPoint presentations, and Microsoft Word proposals for client presentations.
  </li>
  <li>
   Conduct product research tailored to each unique project.
  </li>
  <li>
   Act as a trusted advisor by deeply understanding clients' businesses and aligning their needs with our solutions.
  </li>
  <li>
   Serve as an extension of the Branding Consultants (Sales Executives), maintaining strong client relations and effective communication with all clients.
  </li>
  <li>
   Coordinate with corporate staff (Billing, Accounts Receivable, Accounts Payable, etc.) on client accounts (invoices, aging, etc.).
  </li>
  <li>
   Proactively create custom flyers and marketing materials for existing clients.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We&rsquo;re Looking For Someone With
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2 years of experience preferred in the Promotional Products industry or in an environment that provided enhanced knowledge of industry-specific vendors.
  </li>
  <li>
   A proven ability to work independently in a fast-paced environment, think critically, manage multiple priorities, and adhere to strict deadlines.
  </li>
  <li>
   The initiative to structure and organize their day without oversight.
  </li>
  <li>
   Superior client relation skills, including adaptability and sensitivity to client demands.
  </li>
  <li>
   A high level of detail orientation and organization, with the ability to adjust priorities in a changing environment and complete tasks.
  </li>
  <li>
   The ability to take initiative on incoming requests and work with little to no direction from the team.
  </li>
  <li>
   Superior product and vendor knowledge within the Promotional Products Industry.
  </li>
  <li>
   Clear communication skills for project tracking and addressing roadblocks with the team.
  </li>
  <li>
   An understanding that the role requires timely and effective communication with both clients and vendors.
  </li>
  <li>
   A reliable, encouraging, and professional attitude.
  </li>
  <li>
   A proactive approach with a team-player outlook.
  </li>
  <li>
   Excellent phone skills, along with strong email and writing etiquette.
  </li>
  <li>
   Proficiency in Microsoft Word, Excel, and PowerPoint.
  </li>
  <li>
   Skills in Adobe Photoshop and Illustrator are a plus.
  </li>
  <li>
   A sincere passion for branding and a commitment to representing our brand mission, vision, and values.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Hours:
 </strong>
 This is an exempt position from Monday through Friday
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 1201 Morningside Drive, Manhattan Beach, CA 90266
 <br/>
 <br/>
 <strong>
  Range:
 </strong>
 $70,000-$75,000
 <br/>
 <br/>
 Nadel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. You may read  Equal Employment Opportunity is the Law  by clicking on the corresponding link.
 <br/>
 <br/>
 Nadel is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
 <br/>
 <br/>
 By submitting your application, you acknowledge and confirm that you have received, read and understand  Nadel&rsquo;s Applicant Privacy Notice  and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.
</div>


Account Specialist - Manhattan Beach

Nestlé

<div><p><b>eContent Account Specialist:</b></p><p><b>
Position Summary</b><br>
Act as a key enabler of Nestl&eacute;&rsquo;s eBusiness Strategy is the activation of Content Services, which supports Markets and Businesses across the product content lifecycle including creation, adaptation, distribution, and monitoring of content assets across all touchpoints. Content Services aims to deliver scalability, automation, cost efficiency, and speed to Markets.</p><p>
The eContent Account Specialist acts as a key driver of this strategy by serving as the main interface between Markets, Businesses, CGI vendors, and the internal Adaptation team. This role ensures the proper execution and delivery of Content Services, including Content Adaptation and Localization, Content POS, Publication, and Monitoring Services. It also involves planning demand with Markets, managing escalations, coordinating projects, and ensuring that vendors deliver world class service.</p><p></p><p><b><br>
A day in the life of&hellip;</b>, The role supports continuous improvement by working closely with Content Leads, vendors, and Markets to identify and implement enhancements that bring added value to the Business. This includes acting as a bridge for premium content adaptation such as high value digital campaigns and ensuring alignment on automation and Generative AI usage where applicable.</p><ul><li>
coordinating with various vendors based on the service request to ensure proper execution with a strong service orientation toward the Market</li><li>
Drive adoption of Nestl&eacute;&rsquo;s internal Content Services solutions and ensure strong activation across Markets.</li><li>
Deliver world class service by ensuring accurate execution of requests, adherence to SLAs, and alignment with Nestl&eacute; global standards.</li><li>
Manage the overall coordination of Projects from the planning to the implementation (E.g Computer Generated Imagery related projects).</li><li>
Maintain Operational Documentation to ensure proper execution of Services (Processes, Service Catalog, Briefs, etc&hellip;).</li><li>
Knowledgeable about digital content production, eCommerce and eRetailers. Knowledgeable about digital marketing related services. Experience of working with agencies and third-party vendors in content space.</li><li>
Facilitate weekly operational reviews with vendors to monitor service delivery performance.</li><li>
Run periodic meetings with Business and Market teams to gather demand and ensure adherence to Content Services prerequisites.</li><li>
Collaborate with the Finance &amp; Control (F&amp;C) team to prepare and monitor operational chargeback processes for the market.</li><li>
Problem Solving</li><li>
Provide insights based on available data</li><li>
Ensure compliance with Nestl&eacute; Global standards including effective management of Standard Routines, Market Deployment Toolkit and Control Best Practices.</li></ul><p></p><p><b><br>
What will make you successful</b></p><ul><li>
At least 2 years in Content Production Management
</li><li>Working with high-volume, multi-platform, complex tasks</li><li>
Working in a corporate and multi-cultural setting</li><li>
Good Knowledge of eCommerce and eRetailers environment</li><li>
Project management skills</li><li>
Previous agency/media/advertising experience is an advantage</li><li>
Strong relationship management skills dealing with Customer and managing vendors
</li><li>Workflow Management (Knowledge on Sitecore solution is a plus)</li><li>
Experience in using Project Management Tools and Performance Tracking Tools (Cost, Time, Budget)</li><li>
English (advanced level)</li><li>
Advanced planning ability and focus on quality deliverables.</li><li>
Basic understanding of design terminology and technical requirements, compatibility</li><li>
Good understanding of the Production Process</li><li>
Understanding of automation/GenAI capabilities and ability to manage market expectations on when to apply them.</li></ul></div><p></p>

eContent Account Specialist

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