client accounting services department lead

MSP Beans

Position: Accounting DirectorDepartment: AccountingReports to: Vice PresidentGeneral Summary:The Accounting Director is responsible for the overall delivery of MSP Beans accounting and bookkeeping services. This position&rsquo;s responsibilities include directly managing a number of teams led by Senior Associates, maintaining strong client relationships, and delivering relevant financial analysis for IT Managed Services clients. The Accounting Director will be expected to assist in developing and/or improving processes and managing the team to make sure that MSP Beans successfully meets its service level objectives. The ideal candidate should have excellent communication skills and be detail-oriented with a strong background in accounting principles and practices.Although not a mandatory prerequisite for consideration. This role will require the employee to develop strong proficiency with a number of software integrations and external service providers relevant to the IT Managed Services industry.Job Responsibilities:<ul><li>Supervise a number of small teams lead by Senior Associates in order to maintain a high level of service for clients and make sure that MSP Beans meets its service level objectives.</li><li>Act as the lead resource for both internal staff members and clients looking for guidance on accounting related topics.</li><li>Develop relevant internal guidelines, resources and standard operating procedures for staff members to follow.</li><li>Assist in the hiring process of new associates.</li><li>Onboard and train new associates.</li><li>Assist with development and implementation of a formalized training program for new associates as well as for current associates who desire to grow into the senior associate role.</li><li>Manage the onboarding process for new clients and assist staff members as needed.</li><li>Act as the escalation point of contact in order to resolve potential issues that may arise related to services provided to clients.</li><li>Responsible for the accuracy and completeness of financial records for bookkeeping clients</li><li>Financial Reporting - Analyzing financial data and reviewing financial statements for clients, management, stakeholders, and external parties such as lenders, tax preparers, vendors. etc. This includes presenting relevant information to clients on their financial metrics, common industry metrics and when requested, providing advice.</li><li>Communicating with clients to both request and provide information relevant to MSP Beans&rsquo; services.</li><li>Assist other departments in developing strategies, establishing objectives, and making decisions that could have a financial impact on the business.</li><li>Stay informed about the latest developments in the accounting, bookkeeping, finance and IT Managed Service industries.</li></ul>Reference Information &ndash; Responsibilities of Direct Reports:1. Maintain accurate and complete financial records for bookkeeping clients. This includes tasks related to the following:<ul><li>Recording and Categorizing Transactions</li><li>Accounts Payable</li><li>Accounts Receivable</li><li>Bank Reconciliations</li><li>Cashflow Forecasts</li><li>Cost of Goods Sold</li><li>Sales Tax Preparation</li><li>Vendor Reconciliations</li><li>Participating in audits as needed.</li></ul>2. Financial Reporting - Analyzing financial data and preparing financial statements for clients, management, stakeholders, and external parties such as lenders, tax preparers, vendors. etc.3. Client Billing &ndash; Prepare and send invoices from our clients to their customers.4. Payroll &ndash; Prepare and execute payroll processes on behalf of our customers5. Communicating with clients to both request and provide information relevant to MSP Beans&rsquo; services.6. Supervise a small team of associates in order to maintain a high quality of service for clients related to accuracy and communications.7. Act as the &ldquo;Client Lead&rdquo; for a substantial number of clients.8. Function as the lead team member for new clients during the onboarding process.9. Assist other departments in developing strategies, establishing objectives, and making decisions that could have a financial impact on the business.10. Stay informed about the latest developments in the accounting, bookkeeping, finance and IT Managed Service industries.Qualifications:Mandatory:<ul><li>10+ years of Accounting Experience.</li><li>CPA, CA or equivalent Accounting License/Designation.</li><li>Prior experience supervising junior staff members.</li><li>Expert level knowledge of QuickBooks Online.</li><li>High level of proficiency with all MS Excel and other relevant MS Office products</li><li>Master&rsquo;s degree in Accounting, Finance, or related field.</li><li>Significant work experience performing duties related to Accounting, Bookkeeping or Finance roles.</li><li>Strong understanding of accounting, finance, and management principles.</li><li>Exceptional math skills.</li><li>Proficiency with computers, especially bookkeeping software, and MS Office.</li><li>Willingness to learn and comply with all local, state, federal, and company regulations.</li><li>Attention to detail and the ability to analyze large amounts of data.</li></ul>Preferred:<ul><li>Experience with various banking, credit card, payment and payroll portals.</li><li>Experience performing accounting or bookkeeping related duties for companies in service industries, especially those related to IT Managed Services.</li><li>Experience with IT Managed Services software such as PSAs (AutoTask, ConnectWise, Halo, etc.)</li></ul>Job Requirements:<ul><li>Excellent communication skills.</li><li>Exceptional math skills and attention to detail.</li><li>High level of time efficiency and work accuracy.</li><li>Able to lead client meetings and clearly explain complex accounting related topics.</li></ul>Benefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Remote

Accounting Director

ISS Facility Services

<div>Controller West Food Division 
Understand business unit&rsquo;s operational cost drivers (fixed and variable) to provide financial input/guidance to the leadership team<ul><li>
Provide monthly bridge reviews and analysis of current month results to finance team and client's operational leadership team</li><li>
Calculate and provide forward looking forecast to include a gap closing plan if necessary to finance team and client's operational leadership team</li><li>
Provide financial leadership to client's operational team</li></ul> 
Be local expert on client contractual financial agreement, fee allocation calculations and allocation tables, and billing execution to ensure compliance with client and contract requirements 
Provide site level financial support to client's operations (to include reporting, financial variances, and cost expectations)<ul><li>
Attend month close mid-month and month close meetings with GL accounting team and operations teams</li><li>
Review financial performance with unit managers/leaders and their leadership (through KAM level) for your client at least mid-month and month close time frames</li><li>
Ensure unit managers are prepared at GL accounting mid-month and month close meetings to speak to variances, drivers, outstanding issues, and any needed alterations to current financial entries</li><li>
Be prepared to focus GL accounting mid-month and month close meetings on major drivers and variances for client's BUs and lead direction of meeting if required in order to meet attendees timeline</li></ul>
Assist in preparation of monthly business review presentations and QBR so KAM can present and speak to the financials
Conduct evaluations for cost reduction opportunities with site level variance reviews
Assist operations with the budget, estimate and forecasting processes, including preparing operations to present their budget to leadership and through data entry into ERP
Provide GL accounting team any Month close journal entry, transactions, and transfer requests, including request for amortizations, PO reversals, coding validations or changes, and out of balance related journal entries/corrections, etc for the client 
When bookkeeping and purchasing resource are available support transition of the following activities, until that time execute the activities<ul><li>
Sales recognition/entry in UAS and batching in UAS</li><li>
Certify expense processing</li><li>
Net Menu Invoices entry</li><li>
PO creation and invoice processing in Inspryrus</li><li>
Labor Hour transfer entry</li></ul> 
Support Client Billing and Cash Collection<ul><li>
Create Client PO for any &quot;above base&quot; activity in Mobility</li><li>
Verify and review bill provided by billing team to ensure PO matches, address and format are acceptable</li><li>
Upload client bill in Coupa, after bill preview and operations monthly activity review email provided and approved by client</li><li>
Verifying and maintain awareness of status of payments (AR)</li><li>
Attend AR collection meetings and reviews, providing payment status updates to the AR team when needed</li></ul> 
Conduct evaluations for cost reduction opportunities with site level variance reviews
ISS/GEI financial resource for clients account<ul><li>
Support global requests and reporting</li><li>
Support audit requests</li><li>
Ensure compliance to accounting standards</li><li>
Special projects as needed</li></ul>
Client Support<ul><li>
Coordinate, support and execute Client ad-hoc finance related requests including detailed data requests and pricing ensuring operations leadership approval of communication with client beforehand</li><li>
Support internal resources' PowerBI client dashboard development</li></ul> 
Physical Demands &amp; Work Environment<ul><li>
Sitting at a computer for long periods of time</li><li>
Must be able to lift a minimum of 10 pounds</li><li>
Must be able to work under pressure and time deadlines during peak periods</li></ul> 
HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. 
ISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $120000.00 per year - $130000.00 per year. Final compensation will be determined based on experience and skills and may vary from the above range. 
To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department. 
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to influence the market positively wherever we operate.</div>

Controller West Remote

Breakwater Accounting + Advisory

<div><h5 class="jobSectionHeader">Controller-level | Team leadership | Client onboarding ownership</h5>
<h5 class="jobSectionHeader">$85,000 &ndash; $120,000 annually | Remote | Full-time W2</h5>
<h3 class="jobSectionHeader">About the Role</h3>

Breakwater Accounting &amp; Advisory is hiring a Client Onboarding Controller, key role on our onboarding Client Solutions team and is responsible for managing the new client experience coming into Breakwater.

This is not a passive project management role. It's a hands-on leadership position where your accounting expertise, judgment, and ability to guide both clients and team members directly shape long-term client success.

You'll lead a team, serve as the primary client contact during onboarding, and ensure every client is set up with clean financials, clear processes, and confidence in their numbers.
<h3 class="jobSectionHeader">
What You'll Own</h3>
<ul><li>Lead the full onboarding lifecycle for new clients - from kickoff through transition to their long-term team</li>
<li>Serve as the primary client contact, building trust through clear communication and strong financial guidance</li>
<li>Ensures quality and consistency of client work from day one</li>
<li>Coordinate across AP, AR, Payroll, and Accounting to ensure all services are aligned and delivered seamlessly</li>
<li>Build, refine, and scale onboarding processes to improve speed, quality, and client experience</li>
<li>Lead, coach, and develop a team; driving accountability, growth, and high standards</li>
</ul><h3 class="jobSectionHeader">Who You Are</h3>
<ul><li>5+ years of accounting or bookkeeping experience (CPA firm or outsourced environment preferred)</li>
<li>Bachelor's degree (or higher) in Accounting</li>
<li>Strong controller-level skills, including financial review and issuing statements. Familiarity with revenue recognition, deferred revenue, and other advanced accounting topics.</li>
<li>Excellent at client and internal communication and staying ahead of needs</li>
<li>Experienced managing multiple clients and priorities simultaneously and driving them to completion</li>
<li>Proven people leader who can develop talent and hold a high bar</li>
<li>Goal-oriented, process-oriented and detail-driven, without losing sight of the bigger picture</li>
<li>Tech-savvy, with strong, recent QuickBooks Online experience</li>
<li>Bonus points for:
<ul><li>Experience with onboarding or project management in an outsourced accounting or professional services setting.</li>
<li>Exposure to audit processes or internal control design.</li>
</ul></li></ul><h3 class="jobSectionHeader">Why Breakwater</h3>

Be part of a fast-growing, innovative accounting firm with a strong reputation and national reach.
<ul>
<li>Advisory-first work &ndash; your value is in your thinking, not just your output</li>
<li>Real impact &ndash; Shape the onboarding experience for clients and help define scalable processes for the future.</li>
<li>Flexibility &ndash; remote work with autonomy over your non-meeting time</li>
<li>Supportive team &ndash; collaborative, low-ego environment that shares ideas and solutions</li>
<li>People-first culture &ndash; we care about our team and our clients as people</li>
<li>Modern, tech-forward approach &ndash; always improving how we work</li>
<li>Generous time off &ndash; five weeks PTO + holidays</li>
<li>Benefits + 401(k) match</li>
</ul><h3 class="jobSectionHeader">About Breakwater</h3>

Breakwater Accounting &amp; Advisory provides outsourced accounting services to small businesses and nonprofits across the U.S. We are a woman-led company, a four-time Top Workplace (Delaware News Journal), and an Inc. 5000 fastest-growing company.

We believe in great people first, technology-forward thinking second - with just the right combination. 


Breakwater Accounting + Advisory provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

Controller & Project Manager

Sharpe Patel PLLC

AUDIT MANAGER JOB DESCRIPTIONJob Title: Audit ManagerReports to: Audit PartnersContract Type: Full-TimeWorking Location: Hybrid - Charlotte, NCWHO WE ARESharpe Patel PLLC is a full-service accounting firm that provides audits, reviews, compilations, bookkeeping, tax, and advisory services for a variety of clients. We are looking to grow our team while creating a collaborative culture that supports each staff in their personal growth in the industry. Our firm is dedicated to providing superior solutions by gaining an understanding of each client's business and providing personalized services to fit their every need.ABOUT THIS ROLESharpe Patel PLLC is looking for a bright and eager candidate seeking a full-time position in audit in our Charlotte office. This position would work directly with our audit department. The audit team serves a variety of clients including nonprofits, governments, affordable housing, community college foundations, captive insurance, employee benefit plans, charter schools, construction, and various other entities.PRIMARY RESPONSIBILITES<ul><li>Lead and manage audits, reviews, compilations, and other attest engagements, ensuring that work is performed in accordance with professional standards, within established timelines, and in line with client expectations</li><li>Oversee the planning, execution, and completion of audits, including managing the engagement budget, staffing, and schedules</li><li>Supervise, train, review and mentor senior and staff auditors, providing technical guidance and feedback to develop their professional skills</li><li>Prepare and review financial statements, ensuring compliance with applicable accounting standards (GAAP, IFRS, etc.) and firm policies</li><li>Identify audit risks, assess internal controls, and develop risk-based audit plans that are tailored to each client&rsquo;s needs</li><li>Perform more complex audit procedures, including detailed financial analysis, testing of accounts, and evaluating the effectiveness of internal controls and financial reporting</li><li>Build and maintain strong client relationships, acting as the primary point of contact for clients throughout the audit process. Address client questions, concerns, and requests in a timely and professional manner</li><li>Manage the delivery of client reports, including financial statements, audit findings, and recommendations, and collaborate with partners to present these to clients</li><li>Monitor engagement progress to ensure audits are completed on time and within budget, addressing any issues that may arise during the engagement</li><li>Lead or contribute to business development activities by identifying new client opportunities, assisting in proposal preparation, and participating in networking efforts to grow the firm&rsquo;s presence</li><li>Contribute to the firm&rsquo;s internal initiatives, including process improvements and trainings</li></ul>REQUIREMENTS<ul><li>Bachelor&rsquo;s degree in accounting, finance, or related field (Master&rsquo;s preferred)</li><li>CPA certification required (or in-progress)</li><li>5+ years of experience in public accounting or audit services, with a deep understanding of audit procedures, regulations, and financial reporting</li><li>Advanced technical knowledge of GAAP, auditing standards and other relevant regulations</li><li>Proven experience in managing audit engagements, including overseeing staff, budgeting, and coordinating with clients</li><li>Strong leadership and mentoring skills, with experience guiding and developing staff and senior associates</li><li>Exceptional problem-solving and analytical abilities, with the ability to translate complex financial information into actionable insights and recommendations for clients</li><li>Strong communication and interpersonal skills, with the ability to manage client relationships and effectively communicate with partners, clients, and staff at all levels</li><li>Ability to manage multiple priorities and meet deadlines while maintaining a high level of quality</li><li>Proficiency in accounting and audit software and Microsoft Office Suite</li><li>Reliable transportation and ability to work in-office at least 3-5 days per week</li></ul>At Sharpe Patel PLLC, we encourage a healthy work/life balance by providing you with the tools, compensation, and benefits to achieve a high quality of life. See below for some of the benefits we provide.FIRM BENEFITS<ul><li>Flexible Paid Time Off</li><li>Health, Dental &amp; Vision Insurance</li><li>401k Retirement Plan with Employer Matching</li><li>Hybrid Work Location</li><li>Routine Company Outings</li><li>Relaxed Office Environment</li><li>License, Certification &amp; CPE Fee Coverage</li></ul>Sharpe Patel is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify/expression, disability status, or any other characteristic protected by law.Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid parental leave</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Charlotte, NC 28203 (Required)</li></ul>Work Location: Hybrid remote in Charlotte, NC 28203

Audit Manager

Oxford Management Consultancy

Job Title: Senior Accountant &mdash; VAT &amp; Corporate Tax Compliance (Consultancy Team Lead)Location: Lahore Employment Type: Full-timeRole OverviewWe are looking for a highly experienced and hands-on Senior Accountant / VAT &amp; Corporate Tax Specialist to lead our compliance and accounting delivery function.This role is ideal for a technically strong professional who can manage a portfolio of clients, lead a team, and act as a trusted advisor&mdash;while also supporting business development efforts through client interactions and technical consultations.Key Responsibilities1. Client Accounting &amp; Bookkeeping Oversight<ul><li>Manage and review accounting deliverables for multiple SME clients</li><li>Ensure accurate monthly closings, reconciliations, and financial reporting</li><li>Oversee general ledger, financial records, and documentation</li><li>Ensure compliance with IFRS and UAE accounting standards</li></ul>2. VAT Compliance &amp; Advisory (FTA Expert)<ul><li>Lead complete VAT lifecycle, including:</li><li>VAT Registration &amp; Deregistration</li><li>VAT Return preparation and filing</li><li>VAT calculations, adjustments, and reconciliations</li><li>FTA audit support and documentation</li><li>Ensure clients remain fully compliant with UAE VAT regulations and updates</li><li>Provide VAT advisory support to clients across industries</li></ul>3. Corporate Tax (CT) Compliance<ul><li>Manage end-to-end Corporate Tax processes, including:</li><li>CT Registration for new and existing entities</li><li>Corporate Tax return preparation and filing</li><li>Advisory on CT implementation, structuring, and impact</li><li>Stay updated with UAE Corporate Tax laws and ensure best practices across client portfolios</li></ul>4. Team Leadership &amp; Quality Control<ul><li>Lead, mentor, and develop junior accountants and compliance staff</li><li>Review team output for accuracy, completeness, and timeliness</li><li>Establish internal processes, workflows, and compliance checklists</li><li>Ensure adherence to deadlines and service-level agreements (SLAs)</li></ul>5. Client Advisory &amp; Sales Support<ul><li>Participate in client meetings to provide expert guidance on:</li><li>VAT and Corporate Tax obligations</li><li>Accounting and compliance requirements</li><li>Support the sales team by delivering clear, confident technical explanations to help close engagements</li></ul>6. Compliance &amp; Business Setup Support<ul><li>Assist with regulatory compliance processes, including:</li><li>Trade license renewals</li><li>ESR / UBO filings (where applicable)</li><li>Free zone compliance requirements</li><li>Support accounting setup for newly formed companies</li></ul>Key Performance Indicators (KPIs)<ul><li>Timely and accurate VAT &amp; CT filings with zero penalties</li><li>High-quality, audit-ready financial records</li><li>Strong client satisfaction and retention</li><li>Effective team performance and delivery standards</li><li>Contribution to improved sales conversion through technical expertise</li></ul>Required Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field</li><li>5&ndash;8+ years of UAE accounting experience (consultancy background preferred)</li><li>Proven expertise in:</li><li>UAE VAT compliance and filing</li><li>Corporate Tax registration and returns</li><li>Managing multi-client portfolios</li><li>Proficiency in accounting software such as:</li><li>QuickBooks, Zoho Books, Xero, Tally, or similar</li><li>Advanced Excel and financial reporting skillsPreferred Qualifications</li><li>ACCA / CPA / CA or equivalent professional certification</li><li>Experience in accounting firms or compliance consultancies</li><li>Strong client-facing advisory experience</li><li>Knowledge of UAE company formation and regulatory frameworks</li></ul>Core Competencies<ul><li>Expert-level knowledge of VAT &amp; Corporate Tax (UAE)</li><li>Strong attention to detail and deadline management</li><li>Ability to manage teams and multiple client engagements</li><li>Excellent communication and stakeholder management skills</li><li>High level of professionalism, integrity, and ownership</li></ul>What We Offer<ul><li>Competitive salary with strong growth potential</li><li>Leadership role in a rapidly growing consultancy</li><li>Exposure to diverse industries and client portfolios across the UAE</li><li>Clear career progression path to Compliance Manager / Head of Accounting Services</li></ul>Work Location: In person

Senior Accountant — VAT & Corporate Tax Compliance (Consultancy Team Lead)

Uplinq

<div>About Uplinq 
Uplinq is a tech-forward, multi-client bookkeeping and accounting firm serving a wide range of small business industries. We combine cutting-edge automation with human expertise to provide proactive, high-quality accounting services to our clients. From real estate developers to e-commerce sellers, our clients rely on us to manage bookkeeping, tax strategy, and tax preparation so they can focus on running their businesses. 
We&rsquo;re redefining what modern accounting support looks like&mdash;and we&rsquo;re looking for detail-oriented, curious, and accountable professionals to join our growing team. 
Individual applicants residing in the US only 
 
About the role
As a Senior Accounting Specialist at Uplinq, you&rsquo;ll serve as the accounting lead for a portfolio of complex clients. You&rsquo;ll handle advanced accounting tasks, build and maintain standard operating procedures (SOPs), and serve as a quality reviewer and mentor for junior Accounting Specialists. This role requires strong technical skills, judgment, and the ability to lead client conversations confidently. 
What you'll do<ul><li>
Own month-end close and financial reporting for complex client accounts using QuickBooks Online (QBO) and Uplinq&rsquo;s proprietary accounting system.</li><li>
Prepare and document advanced journal entries.</li><li>
Handle job costing, inventory tracking, and class/location-based reporting as needed.</li><li>
Manage and troubleshoot third-party integrations.</li><li>
Build and maintain client-specific SOPs, documentation, and QBO workflows.</li><li>
Serve as the main point of contact for clients&mdash;leading calls, owning relationships, and resolving escalations.</li><li>
Review junior team members&rsquo; work and provide clear, constructive feedback.</li></ul>
Qualifications<ul><li>
5+ years of small business or firm-based accounting experience</li><li>
Advanced Knowledge in QuickBooks Online</li><li>
Strong knowledge of full-cycle accrual accounting and GAAP principles</li><li>
Experience with job costing, inventory, and class/location reporting</li><li>
Skilled in managing third-party integrations</li><li>
Documentation and workflow mapping abilities</li><li>
Confident communicator who can lead client meetings and explain financials clearly</li></ul><h3 class="jobSectionHeader">
Why Join Us</h3><ul><li>
Competitive pay + health, dental, vision, 401(k), and life insurance</li><li>
Remote-first and flexible work culture</li><li>
Clear path for career growth in a fast-growing firm</li><li>
Modern tech stack and automation-first mindset</li><li>
Supportive, collaborative team with strong systems and documentation</li></ul> 

The pay range for this role is: 
75,000 - 85,000 USD per year(Remote (United States))</div>

Sr. Accounting Specialist

Mazeed

<div><h2 class="jobSectionHeader">About us</h2>
mazeed is a financial management platform that helps businesses automate accounting, simplify tax compliance, and stay ready for e-invoicing through a combination of localized software (SaaS) and Finance-as-a-Service (FaaS). We work with SMEs and growing companies across the GCC, enabling them to operate with clarity, control, and confidence.
We are building the infrastructure for the next phase of financial compliance and digital transformation in the region, with a strong focus on e-invoicing and scalable financial operations<h2 class="jobSectionHeader">
About the role :</h2>
Mazeed is looking for a Head of Financial services to lead and scale its Finance-as-a-Service business line end-to-end.
This role carries full ownership of service quality, operations, client experience, and overall performance of the FaaS vertical, while also supporting sustainable revenue growth. The selected candidate will lead both the Operations and commercial teams, with a strong focus on building a high-quality, scalable, and efficient service model.<h2 class="jobSectionHeader">
Primary Responsibilities</h2><ul><li>
Operations &amp; Service Quality<ul><li>
Lead the operations team delivering accounting, tax, and CFO services</li><li>
Ensure high-quality, accurate, and timely service delivery</li><li>
Monitor and improve SLAs, turnaround time, and client satisfaction</li><li>
Identify gaps in service delivery and implement improvements</li><li>
Standardize processes and build scalable workflows</li></ul>
Service Expansion &amp; Productization<ul><li>
Introduce and develop new FaaS services (CFO, payroll, advisory, etc.)</li><li>
Package services into structured, scalable offerings</li><li>
Continuously improve and evolve existing services</li></ul>
Customer Experience &amp; Retention<ul><li>
Own the full client journey from onboarding to ongoing support</li><li>
Improve client experience and service consistency</li><li>
Reduce churn and increase client lifetime value</li><li>
Handle key clients and escalations</li></ul>
Business Performance &amp; Efficiency<ul><li>
Own overall performance of the FaaS business line</li><li>
Improve utilization, efficiency, and cost structure</li><li>
Ensure alignment between sales promises and service delivery</li></ul>
Sales Oversight<ul><li>
Support the sales team in positioning and closing deals</li><li>
Ensure proper scoping and smooth handover from sales to operations</li><li>
Contribute to upsell and cross-sell opportunities</li></ul>
Brand &amp; Market Presence<ul><li>
Act as a representative of FaaS in client and partner interactions</li><li>
Collaborate with marketing on content and thought leadership</li></ul></li></ul><h2 class="jobSectionHeader">
Core Values</h2>
Being a mazeeder, our promise to customers, internal teams, HR and Leadership is to demonstrate our core values in our daily interactions and quality of work:<ul><li>
Integrity</li><li>
Customer Obsession</li><li>
Simplicity</li><li>
Growth Mindset</li><li>
Innovation</li><li>
Empowerment</li></ul><h4 class="jobSectionHeader">
Essential Skills and Qualifications</h4><ul><li>Bachelor&rsquo;s degree in Finance, Accounting, or Business (MBA preferred); certifications like ACCA, CPA, or CFA are a strong plus</li><li>10&ndash;15+ years in financial services, consulting, or accounting, with proven P&amp;L ownership</li><li>Strong commercial mindset with experience in revenue growth, BD strategy, enterprise deals, and pricing optimization</li><li>Experience in scaling and productizing services (FaaS), including launching new offerings and driving upsell</li><li>Strong operations leadership, with focus on SLAs, efficiency, client experience, and churn reduction</li><li>Proven ability to improve unit economics (ARPU, LTV) and overall business performance</li><li>Strong leadership and stakeholder management, with ability to lead cross-functional teams</li></ul><h4 class="jobSectionHeader">
Why Join Mazeed</h4><ul><li>
High-impact leadership role with real ownership</li><li>
Opportunity to build and scale a word class service</li><li>
Fast-growing, tech-enabled financial platform</li><li>
Exposure to SMEs across the GCC</li></ul></div>

Head of Financial Services

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