client analyst

Citi

<div>
 The Client Onboard Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Processes client&rsquo;s requests related to system set up including signatories&rsquo; updates and documentation lodgment.
 </li>
 <li>
 Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.
 </li>
 <li>
 Provides response to client and internal inquiries.
 </li>
 <li>
 Prepares documentation for archiving .
 </li>
 <li>
 Applies appropriate bank&rsquo;s regulations while processing the requests.
 </li>
 <li>
 Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents.
 </li>
 <li>
 Documents operation procedure updates.
 </li>
 <li>
 Processes clients&rsquo; instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to).
 </li>
 <li>
 Verification and authorization of data entered in the systems.
 </li>
 <li>
 Ensures all queries are dealt with in an efficient and timely manner.
 </li>
 <li>
 Escalates urgent / risk issues through the appropriate escalation channels.
 </li>
 <li>
 Co-operates with and supports other teams/employees upon supervisor&rsquo;s instruction, including possibility of movement to another team and/or process.
 </li>
 <li>
 Performs other crucial tasks instructed by supervisors, e.g. participation in trainings, projects, conference calls, systems&rsquo; testing.
 </li>
 <li>
 Ensures high levels of client satisfaction through strong product, process and client knowledge. Identifies and suggests process improvements.
 </li>
 <li>
 Assists in the implementation of validated process improvements.
 </li>
 <li>
 Understands procedures and controls for operational processes. Supports Manager with quality assurance process. Understands procedures and controls for operational processes. Performs within departmental procedures and compliance standards in order to minimize losses.
 </li>
 <li>
 Responsible for coordination of projects around internal processes. Participates in user acceptance test of new systems.
 </li>
 <li>
 Effective execution of day-to-day responsibilities, as well as execution of any other work instructed by supervisor related to this function.
 </li>
 <li>
 Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Previous experience in financial services preferred.
 </li>
 <li>
 Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external). Knowledge on the field of finances and banking.
 </li>
 <li>
 Flexibility, team spirit, loyalty. High attention to detail. Good PC skills (Excel, Word). Fluent in both written and spoken English. Be able to work under pressure and to meet deadlines. Proficient knowledge of English (written and spoken).
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/University degree or equivalent experience
 
 
 </li>
 </ul>
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Customer Service
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Institutional Client Onboarding
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Client Onboard Analyst 1

<div>The Client Onboard Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job. 
 
Responsibilities:<ul><li>
Processes client&rsquo;s requests related to system set up including signatories&rsquo; updates and documentation lodgment.</li><li>
Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.</li><li>
Provides response to client and internal inquiries.</li><li>
Prepares documentation for archiving .</li><li>
Applies appropriate bank&rsquo;s regulations while processing the requests.</li><li>
Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents.</li><li>
Documents operation procedure updates.</li><li>
Processes clients&rsquo; instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to).</li><li>
Verification and authorization of data entered in the systems.</li><li>
Ensures all queries are dealt with in an efficient and timely manner.</li><li>
Escalates urgent / risk issues through the appropriate escalation channels.</li><li>
Co-operates with and supports other teams/employees upon supervisor&rsquo;s instruction, including possibility of movement to another team and/or process.</li><li>
Performs other crucial tasks instructed by supervisors, e.g. participation in trainings, projects, conference calls, systems&rsquo; testing.</li><li>
Ensures high levels of client satisfaction through strong product, process and client knowledge. Identifies and suggests process improvements.</li><li>
Assists in the implementation of validated process improvements.</li><li>
Understands procedures and controls for operational processes. Supports Manager with quality assurance process. Understands procedures and controls for operational processes. Performs within departmental procedures and compliance standards in order to minimize losses.</li><li>
Responsible for coordination of projects around internal processes. Participates in user acceptance test of new systems.</li><li>
Effective execution of day-to-day responsibilities, as well as execution of any other work instructed by supervisor related to this function.</li><li>
Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>
Qualifications:<ul><li>
Previous experience in financial services preferred.</li><li>
Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external). Knowledge on the field of finances and banking.</li><li>
Flexibility, team spirit, loyalty. High attention to detail. Good PC skills (Excel, Word). Fluent in both written and spoken English. Be able to work under pressure and to meet deadlines. Proficient knowledge of English (written and spoken).</li></ul>
Education:<ul><li>
Bachelor&rsquo;s/University degree or equivalent experience</li></ul>
-
Job Family Group:
Customer Service
-
Job Family:
Institutional Client Onboarding
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Noviam Inc.

<div>About Noviam Inc.
Noviam is neither a placement agency nor a hire-train-deploy provider. We&rsquo;re more strategic than both.
With Noviam, our clients are connected to hidden pools of talent (like recent grads, veterans, and returners to work). Before arriving where you need them, the talent is fortified with skills-based, practical training that is custom-curated for the roles they&rsquo;re flowing into.
The outcome? Talent demand matches talent supply. Entry-level Talent as a Service&trade;&#65039; is the new way, and Noviam is the leader. 
About the role
Noviam is hiring our next cohort of Noviam Analysts&mdash;early-career professionals who receive structured training, career coaching, and direct placement into high-growth functions across leading financial institutions. 
We are currently recruiting for a Client Trading Analyst role within the Investment Operations group of a global financial services firm. This is an excellent opportunity for recent graduates interested in markets, data, trading operations, and fast-paced financial environments. 
As a Noviam Analyst, you&rsquo;ll receive customized pre-deployment training, support from Noviam&rsquo;s People Team, and ongoing professional development throughout your assignment.
What you'll do<ul><li>
Input, audit, and monitor subscriptions, redemptions, and cash trades into internal trading systems.</li><li>
Reconcile data from multiple sources to ensure accuracy and resolve discrepancies.</li><li>
Respond to client and internal inquiries; escalate issues when necessary.</li><li>
Coordinate cash movements with custodians and ensure trades settle on time.</li><li>
Support Portfolio Managers by providing accurate and timely operational support.</li><li>
Follow established risk and escalation protocols, including flagging operational issues.</li><li>
Participate in process improvement initiatives, systems upgrades, and team projects.</li><li>
Assist teammates with complex cases and help maintain accuracy and deadline standards.</li><li>
Take ownership of tasks and help prioritize workflow during manager absences.</li><li>
Contribute to a culture of continuous improvement by identifying inefficiencies and recommending solutions.</li><li>
Perform other duties that support the team and trading operations.</li></ul>
Qualifications<ul><li>
Analytical mindset with high attention to detail.</li><li>
Excellent communication skills&mdash;written, verbal, and interpersonal.</li><li>
Ability to thrive in a fast-paced, deadline-driven environment.</li><li>
Strong organization and time management; comfortable with multiple priorities.</li><li>
Team-oriented, accountable, and eager to learn.</li><li>
Interest in financial markets, data, operations, or trading workflows.</li></ul><h2 class="jobSectionHeader">
Preferred Background</h2><ul><li>
Bachelor&rsquo;s degree in Finance, Business, Economics, Mathematics, or Data Analytics</li><li>
Internship experience in financial services or exposure to trading ops, fund accounting, or similar functions is a plus&mdash;not required.</li><li>
Demonstrated ability to work with data and problem-solve under pressure.</li></ul></div>

Client Trading Analyst

JPMorganChase

<div>
 
 Job Description
 
 
 
 Enables thought leadership and a team who are risk aware, empowered, and feel accountable to drive best in class service.
 
 
 
 Job Summary
 
 
 
 As a Client Data Analyst within the Operations team, you will be responsible for reviewing and improving data collection and verification processes, ensuring the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will be crucial in managing multiple tasks and activities, while your proficiency in digital and tech literacy will help you leverage software applications and digital platforms to enhance processes and client experience.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Perform day to day management of a team including coaching and providing ongoing performance feedback.
 </li>
 <li>
 Track performance of individual team members over time to evaluate performance, learning and capability.
 </li>
 <li>
 Effectively address any service issues that might be escalated by either internal or external customers.
 </li>
 <li>
 Act independently and move forward without clear instruction or close supervision.
 </li>
 <li>
 Make decisions that are effective and well-grounded based on data, insight, and experience.
 </li>
 <li>
 Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.
 </li>
 <li>
 Organize workflow and distribute work appropriately.
 </li>
 <li>
 Support all aspects of client onboarding to include the fulfillment of AML and KYC requirement.
 
 
 </li>
 </ul>
 
 Required Qualifications, Capabilities, And Skills
 
 
 
 <ul>
 <li>
 Demonstrated ability to develop, manage, coach, and motivate teams.
 </li>
 <li>
 Must be flexible and adaptable to manage interim projects and processes based on the business requirements.
 </li>
 <li>
 Knowledge of banking products.
 </li>
 <li>
 Proven leader of process and organizational change.
 </li>
 <li>
 Demonstrated ability to identify, analyze, plan, prioritize, and solve problems, by providing viable solutions and executing.
 </li>
 <li>
 Strong communication and presentation skills.
 </li>
 <li>
 Ability to cope with change; comfort with ambiguity.
 
 
 </li>
 </ul>
 
 Preferred Qualifications, Capabilities, And Skills
 
 
 
 <ul>
 <li>
 Previous experience in AML, Compliance, Fraud, KYC, or Operational Risk an advantage.
 </li>
 <li>
 Competent in mainframe and PC based systems, with a strong proficiency in MS Office.
 </li>
 <li>
 Previous people manager experience of high performing team.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
 
 
 We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
 
 
 
 About The Team
 
 
 
 J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
</div>

Client Data Analyst

<div>
 
 Job Description
 
 
 
 Enables thought leadership and a team who are risk aware, empowered, and feel accountable to drive best in class service.
 
 
 
 Job Summary
 
 
 
 As a Client Data Analyst within the Operations team, you will be responsible for reviewing and improving data collection and verification processes, ensuring the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will be crucial in managing multiple tasks and activities, while your proficiency in digital and tech literacy will help you leverage software applications and digital platforms to enhance processes and client experience.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Perform day to day management of a team including coaching and providing ongoing performance feedback.
 </li>
 <li>
 Track performance of individual team members over time to evaluate performance, learning and capability.
 </li>
 <li>
 Effectively address any service issues that might be escalated by either internal or external customers.
 </li>
 <li>
 Act independently and move forward without clear instruction or close supervision.
 </li>
 <li>
 Make decisions that are effective and well-grounded based on data, insight, and experience.
 </li>
 <li>
 Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.
 </li>
 <li>
 Organize workflow and distribute work appropriately.
 </li>
 <li>
 Support all aspects of client onboarding to include the fulfillment of AML and KYC requirement.
 
 
 </li>
 </ul>
 
 Required Qualifications, Capabilities, And Skills
 
 
 
 <ul>
 <li>
 Demonstrated ability to develop, manage, coach, and motivate teams.
 </li>
 <li>
 Must be flexible and adaptable to manage interim projects and processes based on the business requirements.
 </li>
 <li>
 Knowledge of banking products.
 </li>
 <li>
 Proven leader of process and organizational change.
 </li>
 <li>
 Demonstrated ability to identify, analyze, plan, prioritize, and solve problems, by providing viable solutions and executing.
 </li>
 <li>
 Strong communication and presentation skills.
 
 
 </li>
 </ul>
 
 Preferred Qualifications, Capabilities, And Skills
 
 
 
 <ul>
 <li>
 Previous experience in AML, Compliance, Fraud, KYC, or Operational Risk an advantage.
 </li>
 <li>
 Competent in mainframe and PC based systems, with a strong proficiency in MS Office.
 </li>
 <li>
 Previous people manager experience of high performing team.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
 
 
 We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
 
 
 
 About The Team
 
 
 
 J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
</div>

ADIB - Abu Dhabi Islamic Bank

<div>
 
 
 
 Role: Client Service Analyst
 
 
 
 
 Location: Ras Al Khaimah
 
 
 
 
 ROLE PURPOSE:
 
 
 
 <ul>
 <li>
 Handle customer feedback and complaints received via voice channel &ndash; Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced, appropriate approach and enhanced customer experience.
 </li>
 </ul>
 
 
 
 RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Handling customer&rsquo;s feedback and complaints received via voice channel &ndash; Call Centre (Inbound complaint campaign) in accordance to set and process and guidelines.
 </li>
 <li>
 Carry out outbound calls related to a follow up on client&rsquo;s complaint which were received via voice channel &ndash; Call Centre (Inbound complaint campaign).
 </li>
 <li>
 Provide customers with appropriate response basis their queries.
 </li>
 <li>
 Ensuring delivery of (First Call Resolution - FCR) as a key KPI as in when applicable.
 </li>
 <li>
 Timely Escalation of complex complaints to the Complaints Resolution Unit to ensure effective resolution.
 </li>
 <li>
 Maintains a courteous, respectful, helpful, and professional attitude with all customers always during the conversation in accordance with bank&rsquo;s service guidelines and standards.
 </li>
 <li>
 Highlight and escalate potential risk immediately, via the proper channels
 </li>
 <li>
 To participate in providing key input to ADIB management derived from customer&rsquo;s feedback to improve customer&rsquo;s experience and ultimately customers&rsquo; satisfaction.
 </li>
 </ul>
 
 
 
 HR &amp; People Team Management:
 
 
 
 <ul>
 <li>
 Adherence to shift schedule &amp; attendance.
 </li>
 <li>
 Avoid unplanned leaves/ absences since has a direct impact on process.
 </li>
 <li>
 Required to work on shifts.
 </li>
 <li>
 Required to do overtime when necessary.
 </li>
 <li>
 Strict adherence to bank&rsquo;s code of conduct and HR polices.
 </li>
 </ul>
 
 
 
 Quality:
 
 
 
 <ul>
 <li>
 Deliver high quality response/ resolution on customer&rsquo;s feedback and complaints.
 </li>
 <li>
 Participate in discussions and knowledge sharing within the team to help in enhancing the experience &amp; skills.
 </li>
 </ul>
 
 
 
 Department Goals:
 
 
 
 <ul>
 <li>
 Work towards ensuring that service standards and KPIs are met/ exceeded that ultimately result in improved customer&rsquo;s experience.
 </li>
 </ul>
 
 
 
 RESULTS REQUIRED:
 
 
 
 <ul>
 <li>
 Addressing customer&rsquo;s enquiries &amp; complaints within defined guidelines.
 </li>
 <li>
 Delivering &amp; exceeding the set KPI&rsquo;s inline the Department Goals.
 </li>
 <li>
 Eliminate feedback being converted to complaints due to poor quality
 </li>
 <li>
 Ensure Customer&rsquo;s Satisfaction and elimination of repeated complaints.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 </li>
 </ul>
 
 
 
 Specialist Skills / Technical Knowledge Required for this role:
 
 
 
 <ul>
 <li>
 Customer focused managing relation within the bank&rsquo;s rules, regulations, and interest.
 </li>
 <li>
 Experienced in problem solving and managing customer feedback, with background Contact Center. Customer Service, or complaints environment.
 </li>
 <li>
 High level of inter-personal and communications skills with good language command.
 </li>
 <li>
 Thorough and detailed understanding of the banks systems, policies, products, and procedures.
 </li>
 <li>
 High level of analytical skills to enable problem solving and addressing customers queries.
 </li>
 </ul>
 
 
 
 Previous experience required (if any)
 
 
 
 <ul>
 <li>
 0 to 2 years of experience working in Customer Experience/ Service.
 </li>
 <li>
 Knowledge of banking laws, policies, procedures, and practices.
 </li>
 <li>
 Banking experience in service delivery and customer experience.
 </li>
 <li>
 Excellent track record of achievement
 </li>
 </ul>
 
 
 
 This position is for UAE Nationals only.
 
 
 
 &nbsp;
 
 
</div>

Client Services Analyst

<div>JOB DESCRIPTION 
<div>
Enables thought leadership and a team who are risk aware, empowered, and feel accountable to drive best in class service. 
 
 
Job Summary</div><div>
As a Client Data specialist within the Operations team, you will be responsible for reviewing and improving data collection and verification processes, ensuring the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will be crucial in managing multiple tasks and activities, while your proficiency in digital and tech literacy will help you leverage software applications and digital platforms to enhance processes and client experience. 
 
Job responsibilities
</div><div><ul><li>Perform day to day management of a team including coaching and providing ongoing performance feedback.
</li><li>Track performance of individual team members over time to evaluate performance, learning and capability.</li><li>
Effectively address any service issues that might be escalated by either internal or external customers.
</li><li>Act independently and move forward without clear instruction or close supervision.
</li><li>Make decisions that are effective and well-grounded based on data, insight, and experience.
</li><li>Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.</li><li>
Organize workflow and distribute work appropriately.
</li><li>Support all aspects of client onboarding to include the fulfillment of AML and KYC requirement.
</li></ul></div><div>Required qualifications, capabilities, and skills
</div><div><ul><li>Demonstrated ability to develop, manage, coach, and motivate teams.
</li><li>Must be flexible and adaptable to manage interim projects and processes based on the business requirements.
</li><li>Knowledge of banking products.</li><li>
Proven leader of process and organizational change.
</li><li>Demonstrated ability to identify, analyze, plan, prioritize, and solve problems, by providing viable solutions and executing.
</li><li>Strong communication and presentation skills.</li><li>
Ability to cope with change; comfort with ambiguity.</li></ul></div><div>
Preferred qualifications, capabilities, and skills
</div><div><ul><li>Previous experience in AML, Compliance, Fraud, KYC, or Operational Risk an advantage.
</li><li>Competent in mainframe and PC based systems, with a strong proficiency in MS Office.
</li><li>Previous people manager experience of high performing team.</li></ul></div>
ABOUT US<div> 
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. 
 
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</div> 
 
 
ABOUT THE TEAM 
 
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

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