client analyst

Fiserv

<div><div><div><p><b>Calling all innovators &ndash; find your future at Fiserv.</b></p><p></p><p>
We&rsquo;re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day &ndash; quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we&rsquo;re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.</p><p></p><p><b>
Job Title</b></p>
Client Business Analyst<p></p><p><b>
What does a successful Client Business Analyst do at Fiserv?</b></p><div><br>
As a successful Client Business Analyst, you will ensure that Fiserv delivers on its commitments to our financial institution partners. You will serve a meaningful role in driving client satisfaction in partnership with stakeholders across the organization.<br>
<br>
<b>What you will do:
</b><br>
<ul><li>Execute client delivery and service processes to support client initiatives</li><li>Support voice of the customer feedback for end-to-end client satisfaction and engagement</li><li>Understand the client business requirements with the desired business outcomes and implements solutions</li><li>Support the compilation of project requirements &ndash; Identify, research, analyze and write client business requirements</li></ul></div><ul><li>Execute completion and approval of testing, user documentation, and blended learning plans with support</li><li>Execute business and system development methodologies are followed and continuously improved</li><li>Ensure clients and other departments actively participate in appropriate phases of the process, such as requirements definition, quality inspection of design documents, testing and validation</li></ul><p></p><div><b>
What you will need to have:
</b><br>
<ul><li>Bachelor's degree in business, operations or a related field required.</li><li>5 to 7 years of experience in business and IT program and project management</li><li>5+ years of experience in the Financial Services Industry</li><li>Shown success in effectively driving delivery</li><li>Working understanding of business financial practices and accounting</li></ul></div><p></p><p><b>
What would be great to have:</b></p><ul><li>Knowledge of FD system (PCF, ACS, Letters, DQ, Rules) preferred</li><li>Experience with Waterfall and Agile Development methodologies preferred</li></ul><p><br>
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.</p><p></p><p>
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.</p><p></p><p>
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.</p><p></p><p><i>
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.</i></p><p></p><p>
Thank you for considering employment with Fiserv. Please:</p><p></p><ul><li>
Apply using your legal name</li><li>
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).</li></ul><p></p><p><b>
Our commitment to Equal Opportunity:</b></p><p>
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.</p><p></p><p>
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv&rsquo;s Disability Accommodation Policy for additional information.</p><p></p><p><b>
Note to agencies:</b></p><p>
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.</p><p></p><p><b>
Warning about fake job posts:</b></p><p>
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.</p></div></div></div><p></p>

Client Business Analyst

Machinify

<div><div><p>Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We're constantly reimagining what's possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.</p></div><p><b>
About the Opportunity</b></p>
<p>
At Machinify, we're constantly reimagining what's possible in our industry&mdash;creating disruptively simple, powerfully clear ways to maximize our clients' financial outcomes today and drive down healthcare costs tomorrow. As part of the <b>Customer Success Team</b>, you will, as a <b>Client Delivery Analyst</b>, be responsible for facilitating the work product between Machinify and our clients across <b>Complex Payment Solutions</b>. This person will understand internal and client processes, handle internal and external client requirements gathering, analysis, solution documentation, integration and delivery validation. This person will recommend best practice solutions and processes, prepare documentation, monitor inventory, and support workflow and process management for clients as well as colleagues across the Machinify Platforms.</p>
<p><b>
What you'll do</b></p>
<ul>
<li>Monitor client inventory in Machinfy and client systems.</li>
<li>Perform requirements gathering to problem solve for client issues arising in Operations' day-to-day activities and implement appropriate processes to monitor resolution by utilizing the Client Action Log and Jira ticketing system.</li>
<li>Enter, track, and follow up on tickets to ensure timely resolution for client production issues.</li>
<li>Support internal Operations teams through regularly scheduled team meetings to determine appropriate process is handling changing needs including rule changes, process flow modifications, escalations.</li>
<li>Support the client invoicing and/or reconciliation processes.</li>
<li>Generate and transmit client reporting as required.</li>
<li>Communicate and discuss larger issues with IT and Operations teams, continuing to act as liaison between teams until issues fully resolved.</li>
<li>Attend external working client meetings with leadership teams and communicate pertinent information to appropriate internal teams, acting as a support system to client teams.</li>
<li>Set up new users for clients in Machinify's systems.</li>
<li>Maintain system access requirements for client systems to perform inventory management work as necessary.</li>
<li>Perform QA and UAT efforts as necessary.</li>
<li>Other duties as assigned.</li>
</ul>
<p><b>What experience you bring (Role Requirements)
</b></p><ul><li>2+ years' experience in data production preferred; and health industry knowledge and experience a strong plus.</li>
<li>Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development</li>
<li>Experience managing multiple clients/projects in a team environment</li>
<li>Experience independently structuring and executing complex analyses</li>
</ul>
<p><b>What will make you stand out</b></p>
<ul>
<li>Health Plan experience</li>
<li>Payment Integrity experience</li>
<li>If you have worked operationally in a health plan over a provider</li>
<li>PMP certification</li>
</ul><div><b>What We Offer:</b></div>
<ul><li>Work from anywhere in the US! Machinify is digital-first.</li>
<li><div>Top Medical/Dental/Vision offerings</div>
</li><li><div>FSA/HSA</div>
</li><li><div>Tuition reimbursement</div>
</li><li><div>Competitive salary, 401(k) with company match</div>
</li><li><div>Additional health and wellness benefits and perks</div>
</li><li>Flexible and trusting environment where you'll feel empowered to do your best work</li>
</ul><div>The salary for this position is based on an array of factors unique to each candidate: Such as years and depth of experience, set skills, certifications, etc. We are hiring for different levels, and our Recruiting team will let you know if you qualify for a different role/range.</div>
<div></div>
<div>Pay range: $95,000-$110,000 + Annual Bonus</div>
<div></div><div><div><b>
Equal Employment Opportunity at Machinify</b></div>
<div></div>
<div>We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know. See our Candidate Privacy Notice at: https://www.machinify.com/candidate-privacy-notice/</div></div></div>

Client Delivery Analyst

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
</p><p>We are looking for a motivated and detail-oriented Data Feeds Analyst to join our team. In this role, you will be responsible for managing and optimizing data feed operations to ensure timely and accurate delivery of data to our clients. You will serve as a key point of contact for data feed-related requests and play an active role in driving process improvements across the team.</p><p>
As a Data Feeds Analyst in the Data Operations function, you will play a critical role in ensuring the seamless flow of data between the organization and its clients. Acting as the primary point of contact for data feed requests, the analyst is responsible for managing multiple feed queues, maintaining data integrity, and ensuring timely delivery in line with client expectations.</p><p>
Job Responsibilities:</p><ul><li><p>
Beyond day-to-day operations, the Data Feeds Analyst is expected to grow into a Subject Matter Expert, developing deep knowledge of the firm's data feed infrastructure, tools, and processes.
</p></li><li><p>This expertise positions the analyst as a trusted resource for both internal teams and external clients, enabling effective issue resolution and informed decision-making.</p></li><li><p>
The role also carries a continuous improvement mandate, the analyst is empowered to identify inefficiencies in existing workflows and take ownership of implementing solutions that enhance operational performance and client satisfaction.
</p></li><li><p>Bridges the gap between operational execution and strategic process development, making it a key contributor to the broader data operations strategy.</p></li><li><p>
Detail oriented with strong communication and presentation skills.</p></li><li><p>
Banking/Financial Services experience.</p></li></ul><p>
</p><p>Preferred qualifications, skills, and capabilities:</p><ul><li><p>
Project Automation</p></li></ul><p>
</p><p></p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan Asset &amp; Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.</div>

Client Data Analyst

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are looking for a motivated and detail-oriented Data Feeds Analyst to join our team. In this role, you will be responsible for managing and optimizing data feed operations to ensure timely and accurate delivery of data to our clients. You will serve as a key point of contact for data feed-related requests and play an active role in driving process improvements across the team.
 <br/>
 <br/>
 As a Data Feeds Analyst in the Data Operations function, you will play a critical role in ensuring the seamless flow of data between the organization and its clients. Acting as the primary point of contact for data feed requests, the analyst is responsible for managing multiple feed queues, maintaining data integrity, and ensuring timely delivery in line with client expectations.
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Beyond day-to-day operations, the Data Feeds Analyst is expected to grow into a Subject Matter Expert, developing deep knowledge of the firm's data feed infrastructure, tools, and processes.
  </li>
  <li>
   This expertise positions the analyst as a trusted resource for both internal teams and external clients, enabling effective issue resolution and informed decision-making.
  </li>
  <li>
   The role also carries a continuous improvement mandate, the analyst is empowered to identify inefficiencies in existing workflows and take ownership of implementing solutions that enhance operational performance and client satisfaction.
  </li>
  <li>
   Bridges the gap between operational execution and strategic process development, making it a key contributor to the broader data operations strategy.
  </li>
  <li>
   Detail oriented with strong communication and presentation skills.
  </li>
  <li>
   Banking/Financial Services experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications, Skills, And Capabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Project Automation
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
 <br/>
 <br/>
 We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
 <br/>
 <br/>
 We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
 <br/>
 <br/>
 JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans
 <br/>
 <br/>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 J.P. Morgan Asset &amp; Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
</div>


CVS Health

<div><p>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.</p><p></p><h3 class="jobSectionHeader"><b>
The</b><b> </b><b>PA Data Management (PDM)</b><b> </b><b>team oversees a wide range of Prior Authorization (PA) data flows, tools, and projects. We are committed to enhancing quality and operational efficiency by developing advanced methods for managing data that minimize downstream issues while accounting for upstream variances.</b></h3><p>
We empower our team members to build deep expertise in PA configuration, adapt to evolving plan designs, formulary and product changes, and collaborate effectively to support both internal stakeholders and external clients. Our vision is to foster a culture of <b>accountability, innovation, and service excellence</b> that drives meaningful impact across the healthcare ecosystem through robust data management practices.</p><p></p><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><p>
As a <b>PA Data Management Analyst</b>, you will play a key role in supporting and optimizing PA operations through data-driven insights and process improvements. You will work collaboratively across teams to manage PA data flows, support client implementations, and contribute to the development of scalable, automated solutions that enhance quality and reduce risk.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Manage and maintain PA-related data flows, ensuring accuracy, consistency, and alignment with upstream and downstream systems.</li><li>
Support the development and enhancement of internal tools and processes to improve data quality and operational efficiency.</li><li>
Analyze large datasets to identify trends, anomalies, and opportunities for process improvement.</li><li>
Collaborate with cross-functional teams to support client implementations, plan design changes, and formulary updates.</li><li>
Participate in testing and validation efforts for PA configuration and data transition activities.</li><li>
Assist in documenting business requirements and operational procedures related to PA data management.</li><li>
Contribute to the creation and refinement of training materials and knowledge resources for internal stakeholders.</li><li>
Support ongoing initiatives aimed at automation, scalability, and proactive risk mitigation within PA operations.</li><li>
Support Clinical Adjudication PA Support Team with general case work as and when needed.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><ul><li>
Self-motivated with a strong, positive attitude and a proactive approach to problem-solving.</li><li>
Excellent communication and organizational skills; able to articulate complex technical concepts to non-technical audiences.</li><li>
2+ years of experience analyzing large data sets to identify trends, opportunities, and support initiatives.</li><li>
Proficiency in the following programming languages:<ul><li><b>
Transact-SQL</b></li><li><b>
VB</b></li><li><b>
C#</b></li></ul></li><li>
Software proficiency in:<ul><li><b>
Visual Studio</b></li><li><b>
SQL Server Management Studio</b></li><li><b>
Microsoft Office Suite</b> (Word, PowerPoint, Excel, Outlook, Access)</li></ul></li></ul><p></p><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><ul><li>
Experience with <b>RxClaim</b>, specifically adjudication related to <b>Prior Authorization overrides</b>.</li><li>
Knowledge of <b>CVS Caremark clinical programs</b>, including <b>formularies</b> and <b>utilization management</b>.</li><li>
Familiarity with various lines of business: <b>Commercial, Medicare, Medicaid, Health Exchanges</b>.</li><li>
Experience in <b>developing or improving training materials</b> for technical and clinical audiences.</li></ul><p></p><p><b>
Anticipated Weekly Hours</b></p>
40<p></p><p><b>
Time Type</b></p>
Full time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$43,888.00 - $93,574.00<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.</p><br>
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.<p><br>
Additional details about available benefits are provided during the application process and on Benefits Moments.</p><br>
We anticipate the application window for this opening will close on: 05/12/2026<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Clinical Client Operations - Analyst

Solarity

<div><div><div>A Client Support Analyst&rsquo;s objective is to deliver necessary changes to expand and improve Solarity within our clients&rsquo; electronic medical record ecosystem.</div></div><div><div><b>
Primary Responsibilities</b></div></div><ul><li><div>
Execute tasks based on direction provided by the Client Care Manager.
</div></li><li><div>Collaborate with internal client champion(s) to define success criteria for implementing projects with relatively low complexity.</div></li><li><div>
Work in partnership with end users, project stakeholders, and/or subject matter experts to define preferred application behavior and technical specifications.
</div></li><li><div>Coordinate with cross-functional teams to implement changes in a test and production Solarity environment.
</div></li><li><div>Design and work with application business owner(s) to execute acceptance, full system, and regression testing.</div></li><li><div>
Determine necessary project tasks, estimate task level of effort, task dependencies, and start/stop dates to meet project deliverable requirements.</div></li><li><div>
Triage, troubleshoot, and escalate workflow or application design issues with implemented changes.
</div></li><li><div>Adhere to best practices and standards.</div></li><li><div>
Actively use Solarity product knowledge base content and subject matter experts to execute tasks.
</div></li><li><div>Accurately report time spent of request or project deliverables using a web based application.
</div></li><li><div>Comply with Solarity&rsquo;s policies, procedures and guidelines.</div></li><li><div>
May be required to perform other related duties as assigned</div></li></ul><div><div><b>
Qualifications</b></div></div><ul><li><div>
1+ year of relevant business analysis, technical analysis, software support, or other relatable Solarity experience required.</div></li><li><div>
Experience with Microsoft Office (Outlook, Word, Excel) required.
</div></li><li><div>Excellent verbal and written communication skills.</div></li><li><div>
Ability to interact and lead a professional conversation with a customer.</div></li><li><div>
Ability to quickly learn new changes in technology and strong problem solving skills.</div></li><li><div>
Ability to self-organize and achieve assigned goals with limited supervision.</div></li><li><div>
The following helpful, but not required:
</div><ul><li><div>SQL Server Management Studio experience.</div></li><li><div>
Basic understanding of maintaining application configuration files, HTML, XML, Lua programming language, HL7 interface.</div></li><li><div>
Associate or professional certification in related field.
</div></li><li><div>Familiarity with Microsoft Visio or diagramming tool.</div></li><li><div>
Healthcare information technology background.</div></li></ul></li></ul><p>
</p><div><div><b>About Solarity</b></div></div><div><div>
Solarity improves the accuracy, accessibility, and interoperability of electronic medical records through innovative, service-backed technology to capture and index healthcare documentation. Our solutions convert any healthcare document into properly formatted and indexed EMR data. Customers save time, improve efficiency, and enhance the value of their EMR investments while allocating labor resources more productively.</div></div><div><div>
We have more than 50 years of experience managing documents for billing and treatment. Our customers rely on us for easily implemented, easy-to-use innovations that deliver powerful, always-improving results, as well as flexible delivery models for healthcare organizations of all sizes and specializations. For more information, visit www.SolarityHealth.com.</div></div><div><div><b>
Equal Employment Opportunity</b></div></div><div><div>
Solarity is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, age, disability, marital status, genetic information, veteran status, sex, sexual orientation, gender identity or expression, or any other status protected by applicable law.</div></div><div><div><b><i>
Important Notice:</i></b><i> Solarity Health takes the security of job applicants seriously. Please be aware that all official recruiting communications from Solarity Health will come only from email addresses ending in </i><b><i>@solarityhealth.com</i></b><i> or through our applicant tracking system, Paycom, from addresses ending in </i><b><i>@msg.paycomonline.com</i></b><i>. We will never ask candidates for personal financial information, Social Security numbers, or payment of any kind during the recruiting or hiring process. If you receive a message from any other domain claiming to represent Solarity Health, do not respond and please report it to </i><i>hr@solarityhealth.com</i><i>.</i></div></div></div>

Client Support Analyst I

Deutsche Bank

<div>
 <strong>
  Position Overview
  <br/>
  <br/>
 </strong>
 <strong>
  Details of the Division and Team:
  <br/>
  <br/>
 </strong>
 Operations provides support for all of Deutsche Bank&rsquo;s businesses to enable them to deliver transactions and processes to clients.
 <br/>
 <br/>
 A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent.
 <br/>
 <br/>
 The Know Your Client (KYC) Operator role focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions.
 <br/>
 <br/>
 The KYC Operator provides regular communication to senior Bank stakeholders on changes in KYC, Anti Money Laundering (&lsquo;AML&rsquo;) and Anti Financial Crime (&lsquo;AFC&rsquo;) areas and ensures any changes required are implemented with minimum disruptions.
 <br/>
 <br/>
 The KYC Operator also assists the Bank&rsquo;s clients, managing all KYC and account opening requirements with appropriate governance and controls. She / He operates in an environment of strict adherence to Standard Operating procedures (&lsquo;SOP&rsquo;s) and Operation Level Agreements (OLA&rsquo;s) to achieve accurate and timely account opening to help execute trades.
 <br/>
 <br/>
 <strong>
  What we will offer you:
  <br/>
  <br/>
 </strong>
 A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That&rsquo;s why we are committed to providing an environment with your development and wellbeing at its center.
 <br/>
 <br/>
 <strong>
  You can expect:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Life Insurance
  </li>
  <li>
   Accidental Death Insurance
  </li>
  <li>
   Permanent Partial Disability Insurance
  </li>
  <li>
   Private Medical Insurance for you, your spouse and dependent children
  </li>
  <li>
   Flexible working arrangements
  </li>
  <li>
   30 days of annual paid leave, plus public holiday &amp; Flexible Working Arrangement
  </li>
  <li>
   DB contributions to Employee Workplace Savings "Gosi&rdquo; plan (for Saudi nationals only)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your key responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Acts as first point of contact/ Subject Matter Expert in relation to KYC for Investment Banking and Corporate Banking clients
  </li>
  <li>
   Collect and corroborate KYC/AML related documentation wherever possible to perform required due diligence to meet Local Regulatory and DB policy requirements
  </li>
  <li>
   Coordinates and actively manages KYC cases between various stakeholders (e.g. Business, AFC and offshore centers)
  </li>
  <li>
   Support completion of New Client Adoptions, Regular Reivews and Event Driven Reviews
  </li>
  <li>
   Works as part of a team to achieve and optimize productivity and quality service level agreements with clients/business
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   <br/>
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  </li>
 </ul>
 <strong>
  Your skills and experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Profound knowledge of KYC processes including quality control
  </li>
  <li>
   Strong communication skills and ability to work in virtual global teams and a matrix organization
  </li>
  <li>
   Diligent working style
  </li>
  <li>
   Analytical skills and solution-oriented problem solving
  </li>
  <li>
   Distinct client and service orientation
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  </li>
 </ul>
 <strong>
  How we&rsquo;ll support you:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Flexible working to assist you balance your personal priorities
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  <li>
   Coaching and support from experts in your team
  </li>
  <li>
   A culture of continuous learning to aid progression
  </li>
  <li>
   A range of flexible benefits that you can tailor to suit your needs
  </li>
  <li>
   Training and development to help you excel in your career
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   <br/>
  </li>
 </ul>
 <strong>
  About us and our teams:
  <br/>
  <br/>
 </strong>
 Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
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 <strong>
  Deutsche Bank &amp; Diversity:
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  <br/>
 </strong>
 Our values define the working environment we strive to create &ndash; diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
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 We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
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CB IB Operations and Controls - Know Your Client Analyst - Associate

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CB IB Operations and Controls - Know Your Client Analyst - Associate