client application support engineer

PROZ TECHNOLOGIES

Application L1 Support EngineerHello, Greetings from Proztec Qatar! I hope everything is going well with you.JOB DESCRIPTIONThe Application L1 Support Engineer is responsible for providing first-level support for business applications, ensuring timely resolution of user issues and maintaining optimal system performance. The role focuses on handling tickets, monitoring application health, and ensuring quick response times to minimize business impact. The engineer will work closely with L2/L3 teams to escalate complex issues and ensure smooth application operations.DUTIES &amp; RESPONSIBILITIES<ul><li>Provide first-level (L1) support for applications and end users</li><li>Monitor application performance and ensure system availability</li><li>Log, track, and manage incidents using ticketing tools</li><li>Ensure timely response and resolution in line with SLAs</li><li>Perform initial troubleshooting and issue diagnosis</li><li>Escalate complex issues to L2/L3 support teams when required</li><li>Follow ITSM processes including Incident and Service Request Management</li><li>Maintain accurate documentation of issues and resolutions</li><li>Communicate effectively with users regarding issue status and updates</li><li>Support routine checks, monitoring, and basic maintenance activities</li></ul>SKILLS &amp; ABILITIES<ul><li>Basic knowledge of application support and troubleshooting</li><li>Hands-on experience with ticketing tools (ServiceNow, Jira, etc.)</li><li>Understanding of ITIL-based support processes</li><li>Good communication and user-handling skills</li><li>Ability to work in a fast-paced support environment</li><li>Strong attention to detail and problem-solving mindset</li></ul>POTENTIAL BACKGROUND<ul><li>Minimum 4+ years of experience in Application Support / IT Support</li><li>Experience in handling L1 support activities in enterprise environments</li><li>Familiarity with application monitoring and incident handling</li><li>Exposure to multi-application environments is an advantage</li></ul>CERTIFICATIONS (MANDATORY/PREFERRED)<ul><li>ITIL v4 Foundation (Preferred)</li></ul>LANGUAGE REQUIREMENT<ul><li>Arabic or Non-Arabic Speaker</li></ul>WORK LOCATION<ul><li>Onshore &ndash; Qatar</li></ul>SOFT SKILLS<ul><li>Strong communication and interpersonal skills</li><li>Ability to handle users professionally and patiently</li><li>Quick learner with a proactive attitude</li><li>Ability to work under pressure and manage multiple tickets</li><li>Strong sense of ownership and responsibility</li></ul>If you&rsquo;re interested or have relevant experience, feel free to share your updated CV.Job Type: Full-timePay: QAR10,000.00 - QAR12,000.00 per monthWork Location: In person

Application L1 Support Engineer

Solventum

<div>Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers&rsquo; toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description:
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers&rsquo; toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You&rsquo;ll Make in this Role
Solventum Dubai is growing! In order to support our Health Information Systems Global Applications Engineering needs in the region, we are looking for a Client Application Engineer to join us and work on our portfolio of solutions in diverse areas including revenue cycle, clinical methodologies, clinical artificial intelligence, natural language understanding, and conversational speech recognition technologies is widely recognized as the most advanced in industry.
We are a leading innovator in the language of health which provides actional value to health care organizations of all sizes. In this role, you will be working with clients and prospects in our Middle East region, collaborating with the USA based technical teams to position our products and services competitively with a focus on technical requirements, implementation and deployment planning to achieve solution value. Focus is on advancing our products and services in new and existing clients to achieve business goals. This includes documentation gaps and solving technical obstacles or inhibitors to deliver competitive value.
Key responsibilities:<ul><li>
Work with US and global development teams to architect and develop solutions to meet Middle East client&rsquo;s business and technical expectations. Acting as a liaison between local teams and Application Engineering and Core Development teams located in the USA and globally.</li><li>
Identify, track, and communicate gaps in the product portfolio and delivery requirements to product development teams necessary to satisfy local market requirements. This includes coordinating and working together with global product, implementation and engineering teams throughout the product life cycle to articulate customer requirements; creating delivery materials and training on existing and emerging solutions and providing deep technical product knowledge support to internal and external stakeholders; supporting marketing in the development of customer case studies and technical white papers.</li><li>
Create compelling commercial and technical documentation that illustrates the Solventum value proposition and competitive advantage specific to Middle East solutions and client needs. Documentation will outline the proposed solution and business benefits to the customer, the technical integration, deployment and sustainment needs of the solution including the project implementation plan. Working with the local teams to completing client reviews related to AI, Security, and project intake to support sales or client relationship needs for the middle east region.</li><li>
Partner with the local Middle East team resources to transition leads into a fully developed opportunity, including creating detailed Statements of Work and other sales materials that become part of the contractual agreement with the end customer. SOWs and materials to be appropriate for the Middle East Region. Supporting Sales team to meet sales objectives for Solventum Health Information System solutions in the Middle East Region.</li><li>
Designing, implementing, and managing deployments that meet local client regulations and requirements. This includes designing multitier architectures, implementation procedures, managing implementation of the solution, and providing engineering and technical support for these deployments for the lifecycle of the solution.</li><li>
Supporting and managing the presales and RFP processes including writing and compiling commercial responses and coordination of RFP activities and response documents together with the local team members. Engaging with the customer by creating and delivering product demonstrations, including product overviews and customer evaluations.</li></ul>
Your Skills and Expertise 
To set you up for success in this role from day one, Solventum requires the following qualifications:<ul><li>
5+ years&rsquo; experience designing and delivering enterprise solutions in hyperconverged, virtual, and cloud environments integrating data center technologies, management and security software and ensuring application performance SLAs are exceeded.</li><li>
Ability to interpret technical needs and communicate same to clients and internal resources of various technical skill levels.</li><li>
Ability to manage multiple projects and to prioritize completion in a fast-paced environment. Responds strongly and positively to challenging work and deadlines.</li><li>
Customer oriented with excellent written and verbal communication skills.</li><li>
Bachelor&rsquo;s Degree or higher with relevant experience in the healthcare software industry working in delivery or support roles.</li><li>
Experience supporting clinical or revenue cycle solutions in a private, public, government or military environment.</li><li>
Must have a functional and working understanding of health care interoperability and data flow including technologies such as HL-7 v2.x, FHIR, OAuth, etc.</li><li>
Critical thinking, problem solving, excellent interpersonal skills, organized and accountability. Exceptional client relationship skills with ability to find creative solutions and manage difficult situations with diplomacy.</li><li>
Strong business acumen, strategic thinking, presentation skills, training skills, and critical thinking skills. Ability to manage multiple projects and to prioritize completion in a fast-paced environment</li></ul>
Travel: May include up to 50% Global and Domestic travel (to include travel to the US and globally for alignment with local teams and to support key opportunities, as approved).
Work location: Middle East, Dubai
Supporting Your Well-being
Solventum offers many programs to help you live your best life &ndash; both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Diversity &amp; Inclusion 
(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community. 
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Solventum Global Terms of Use and Privacy Statement 
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the 
terms.</div>

External - Client Application Engineer- Health Information Systems (m/f/x)

Chubb Insurance

<div>We are seeking a motivated and detail-oriented Software Support Engineer to join our IT team. This role is ideal for entry-level candidates who are passionate about technology and eager to build a career in software support and system operations. 
 
The Software Support Engineer will be responsible for supporting internal applications, troubleshooting technical issues, and collaborating with development and business teams to ensure smooth system operations.
Key Responsibilities:
<ul><li>Provide technical support for internal software applications and systems.
</li><li>Investigate, troubleshoot, and resolve user-reported issues in a timely manner.
</li><li>Monitor system performance and ensure availability and reliability.
</li><li>Work closely with development teams to escalate and resolve complex issues.
</li><li>Assist in testing new features, bug fixes, and system enhancements.
</li><li>Maintain documentation for issues, solutions, and system configurations.
</li><li>Support data validation, basic queries, and reporting tasks (SQL-based).
</li><li>Communicate effectively with business users to understand and resolve issues.
</li><li>Participate in system deployments and post-release support.</li></ul></div>
 <div><div>Qualifications
 
Education:
 
<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
</li></ul> 
Technical Skills:
 
<ul><li>Basic understanding of programming concepts (any language such as Java, Python, or JavaScript).
 </li><li>Familiarity with databases (preferably Oracle) and basic SQL queries.
 </li><li>Understanding of APIs and how systems integrate is a plus.
 </li><li>Familiarity with tools like Excel, Power BI, logging tools, and ticketing systems.
</li></ul> 
Soft Skills:
 
<ul><li>Strong problem-solving and analytical skills.
 </li><li>Good communication skills (both written and verbal).
 </li><li>Ability to work under pressure and manage multiple tasks.
 </li><li>Strong attention to detail.
 </li><li>Willingness to learn and grow in a fast-paced environment.
</li></ul> 
⸻
 
 
Work Environment
 
<ul><li>Collaborative team environment with exposure to real business systems.
 </li><li>Opportunity to learn from experienced engineers.
 </li><li>Career growth path.</li></ul></div></div>

Application Support Engineer

Tamara

<div>About Us

Tamara is the leading fintech platform to shop, pay and bank in Saudi Arabia and the wider GCC region, and Saudi&rsquo;s first fintech unicorn. Tamara&rsquo;s mission is to empower people in their daily lives and revolutionize how they shop, pay, and bank. Tamara serves millions of users in KSA, UAE, and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, eXtra, and Farfetch as well as thousands of SMEs. Tamara is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others.

Your Role

We are seeking a dedicated Application Support Engineer to join our Technical Support team. In this role, you will be responsible for investigating, troubleshooting, and resolving technical issues reported by customers and merchants, while maintaining high standards of service quality. This will include using SQL to query databases, analyze data, and identify root causes for issues.

You will work with cross-functional teams, including Engineering, Product, and Customer Support, to identify root causes, develop solutions, and ensure continuous improvement in system functionality and user experience.

You will excel in this role if you are a proactive problem-solver with strong SQL skills, excellent communication abilities, and a passion for learning. You should be comfortable working in a fast-paced environment, managing multiple priorities, and delivering timely, accurate support. 


Your Responsibilities:
<ul>
<li>Respond promptly to frontline agents on inquiries via ticketing system, providing technical assistance and guidance.</li>
<li>Identify and troubleshoot technical issues reported by Customers and Merchants, escalating complex problems to product teams and Senior Engineers when necessary.</li>
<li>Maintain ownership of escalated cases until resolution, ensuring timely follow-up and user communication.</li>
<li>Document issue details, investigation steps, resolutions, and lessons learned in a structured and clear manner.</li>
<li>Contribute to knowledge base content, including troubleshooting guides, FAQs, and technical documentation.</li></ul> 


Your Expertise:
<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field preferred.</li>
<li>Previous experience in technical support roles is required.</li>
<li>Advanced understanding and experience in SQL.</li>
<li>Strong problem-solving skills and a willingness to learn new technologies.</li>
<li>Excellent communication skills, both written and verbal, with the ability to convey technical information clearly and effectively to non-technical users.</li>
<li>Customer-focused mindset with a dedication to providing exceptional service and support.</li>
<li>Ability to work independently as well as part of a team in a fast-paced environment.</li>
<li>Proficiency in using support ticketing systems and other relevant software tools.</li>
</ul>
All qualified individuals are encouraged to apply.</div>

icapital

<div>This position does not offer visa sponsorship now or in the future.

iCapital is looking to hire an Application Support Engineer, to join a growing Data Support team. This role is primarily related to production support. This individual will be working with customer support using technical troubleshooting skills focusing on SQL and site administration. This role will also get to work with the Product Development and Engineering teams on resolving customer requests and issues that demand technical knowledge.

Responsibilities
<ul>
<li>Perform root cause analysis of production issues by utilizing SQL to analyze data and coordinate with the Production Support and Engineering teams to resolve issues.</li>
<li>Serve as the primary liaison to work cross-functionally with clients, fund administrators, and business groups to manage and rectify data exceptions.</li>
<li>Collaborate with Product Managers to define and implement data projects for existing and new features and workflows.</li>
<li>Develop exception management tools to strengthen data quality control and produce metrics and dashboards to inform stakeholders on prioritizing resolutions.</li>
<li>Define business and technology requirement documents for the Engineering teams to develop new features or to address issues.</li>
<li>Develop an in-depth understanding of organizational data flow and its impact on business processes.</li>
<li>Write test cases and perform UAT to ensure issues are identified and addressed.</li>
</ul>
Qualifications
<ul>
<li>3+ years of business analyst or data application support experience within the financial services industry</li>
<li>Bachelor&rsquo;s degree or higher in computer science, business analytics, business administration, finance or in a related field</li>
<li>Proven track record of performing root cause analysis and coordinating with engineers on investigation and resolution</li>
<li>Strong analytical, problem-solving, communication and relationship management abilities</li>
<li>Experience with private equity or hedge fund business and data is a plus</li>
</ul>
Benefits

The base salary range for this role is $100,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</div><div></div>

Application Support Engineer - Associate

Itqan Raseel Co., Ltd

We are urgently hiring Application Support Engineers to provide L1/L2 support for enterprise applications. The ideal candidate will ensure system availability, manage incidents, and work closely with technical teams to resolve issues efficiently.Key Responsibilities<ul><li>Provide L1/L2 application support for enterprise systems</li><li>Monitor applications to ensure high availability and SLA compliance</li><li>Troubleshoot issues related to applications, databases, and APIs</li><li>Perform incident management and root-cause analysis</li><li>Collaborate with development and infrastructure teams</li><li>Support application deployments and performance monitoring</li><li>Maintain proper documentation and reporting</li></ul>Requirements<ul><li>Minimum 8+ years of experience in Application Support</li><li>Strong hands-on experience in L1/L2 support environments</li><li>Experience with SQL, HTTP diagnostics, and monitoring tools</li><li>Good understanding of databases and API integrations</li><li>Development background is required</li><li>Strong problem-solving and analytical skills</li><li>Ability to work in a fast-paced environment</li><li>Arabic-speaking is mandatory</li></ul>Job Type: PermanentPay: Up to ﷼13,000.00 per monthWork Location: In person

Accenture

<div>We are: 
The Advanced Technology Centers (ATCs) are the engine for reinvention in our clients&rsquo; transformation journey. Powered by more than 255,000 people across 24 countries, ATCs provide our clients with seamless access to industry insights and innovative technology solutions.
Stronger together! 
The ATCs solve our clients&rsquo; business challenges by leveraging innovation, intelligence, industry insights, and cutting-edge technology skills. With the global environment evolving rapidly, our clients face unprecedented challenges, and they need us more than ever. As a Network, ATCs unlock greater opportunities and exponential value for our clients.
The value for our clients and our people: 
For our clients, the Network provides geographic diversity, resilience, and seamless access to deep industry knowledge, Gen AI solutions, and global tech expertise. 
For our people, it offers boundaryless career paths in a collaborative team of experts solving the world&rsquo;s most complex client challenges.
The work: 
As an Oracle Cloud ERP Support Engineer, you will leverage your expertise in Oracle Procure to Pay, Oracle Purchasing, and Accounts Payable processes to deliver high-quality solutions and drive operational efficiency. You will foster collaboration, engage with stakeholders, and ensure alignment with client expectations while mitigating risks and enhancing service delivery.
This is a hybrid role and will require 3 days per week in the office. Hiring locations are Atlanta, Tampa or Dallas.</div>
 
<div>Basic Qualifications:<ul><li>
Minimum of 5 years of experience with Oracle ERP Cloud Financials Support</li><li>
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)</li></ul>
Bonus Points if:<ul><li>
Experience in: Oracle Purchasing, and Accounts Payable processes</li><li>
Intermediate proficiency in Oracle Procure to Pay, Oracle Purchasing, and Accounts Payable processes.</li><li>
Strong skills in service delivery, risk mitigation, and stakeholder engagement.</li></ul> 
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. 
We anticipate this job posting will be posted until 06/07/2026. 
 
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture 
Role Location Annual Salary Range 
California $73,800 to $218,800 
Cleveland $68,300 to $175,000 
Colorado $73,800 to $189,000 
District of Columbia $78,500 to $201,300 
Illinois $68,300 to $189,000 
Maryland $73,800 to $189,000 
Massachusetts $73,800 to $201,300 
Minnesota $73,800 to $189,000 
New York $68,300 to $218,800 
New Jersey $78,500 to $218,800 
Washington $80,200 to $201,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. 
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women. 
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture&rsquo;s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.</div>

Oracle Cloud ERP - AP, PAY Application Support Engineer

Search 10000+ Client application support engineer jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 client application support engineer jobs Near Me

Application L1 Support Engineer

External - Client Application Engineer- Health Information Systems (m/f/x)

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Application Support Engineer

Oracle Cloud ERP - AP, PAY Application Support Engineer