client application support specialist

Intercontinental Exchange

<div>Overview:
<p><b>
Job Purpose</b></p><p>
The Client Support Specialist acts as a support resource to our customer base utilizing Simplifile products, services, platform technologies, and workflows. The Client Support Specialist endeavors to deliver complete resolutions in a timely and consistent manner to address our customers&rsquo; questions, concerns, and errors encountered in their use of, and interaction with Simplifile product and services within their business.</p><p></p><p><b><br>
Responsibilities</b></p><ul><li>
Develop and effectively apply learned technical and domain expertise to assist customers in the intended and proper use of Simplifile software solutions.</li><li>
Resolve technical problems reported by the customer to the agent in a timely manner with minimal assistance for 85% of all cases assigned at six-month&rsquo;s tenure in the role while maintaining a satisfactory level of customer satisfaction.</li><li>
Support and drive service level attainment to departmental standards.</li><li>
Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates in accordance to departmental standards.</li><li>
Have awareness for, and develop recognition of systemic customer-impacting problems, and respond appropriately per departmental procedure.</li><li>
Understand and follow company and departmental guidelines and policies for customer interaction/customer service.</li><li>
Adopt and exhibit core behaviors toward teamwork and professionalism as defined by departmental standard.</li><li>
Manage customer interactions as set forth by department policy and procedure.</li><li>
Adhere to schedule as set forth by management.</li><li>
Manage case backlog to departmental standards.</li><li>
Thoroughly and accurately document details of all customer interactions in appropriate case management system.</li></ul><p></p><p><b><br>
Knowledge and Experience</b></p><ul><li>
2 years equivalent customer service or technical support experience.
</li><li>Possesses and ability to manage own time to department and team standards and expectations.</li><li>
Ability to Analyze and compare the conceptual and technical symptoms of a reported software problem to expected functionality and accurately identify the key differences, probable cause, and corrective course of action.</li><li>
An ability to demonstrate basic competency in software application problem diagnosis, troubleshooting, and resolution.</li><li>
Collaborates: Partners and works collaboratively to meet shared objectives. Cooperative; Fair; Trustworthy.</li><li>
Communicates Effectively: Develops and delivers, by written and oral communications, information which is clear, salient, and audience-appropriate. Listens attentively; Adapts communication style to the audience and setting; Communicates effectively in large and small groups, and one-to-one. Deliver salient information and complete solutions with confidence.</li><li>
Customer Focus: Exhibits a sense of dedication to meeting the expectations and requirements of the customer. Actions are considerate of customer need and perception; Builds and maintains functional and appropriate relationships; Gains trust and garners the respect of the customer.</li><li>
Decision Quality: Makes sound, timely decisions toward agreed upon personal, company, and departmental/team objectives and goals. Consistently demonstrates good judgement; Considers relevant factors; Applies good practices and methodology to decision making. Understands and appropriately balances and prioritizes work efforts to operational needs.</li><li>
Nimble Learning: Willingly and actively learns through experimentation and problem solving. Curious; Learns concepts quickly; Seeks knowledge.</li><li>
Technical Savvy: Exhibits a willingness and desire to learn diverse, job-appropriate technologies and technical skills. Capacity to understand technical concepts, processes, procedures, and tools. An aptitude for technical problem solving, including the ability to learn and adopt new technical concepts, processes, and troubleshooting procedures.</li></ul><p></p><p><b><br>
Preferred Knowledge and Experience</b></p><ul><li>
Plan and self-manage work efforts to goals and department/team objectives.</li><li>
Possesses a basic understanding of business-to-business software applications utilized in complex multi-user environments that are both desktop application based and fully web-based.</li><li>
Drives Results: Is able to consistently demonstrate achievement of results toward goals and objectives. Persistent; Empowered; Promotes and appropriately encourages others to meet/exceed goals.</li><li>
Manages Ambiguity: Demonstrates an ability to remain productive and function effectively in the role when situations are uncertain, unclear, or where situational information is not complete. Adaptable; Flexible; Resilient.</li><li>
Manages Complexity: Obtains relevant diagnostic information and apply to issue analysis and resolution effo<i>rts</i>. Possesses the capability, capacity, and patience to collect and consider complex, large quantities, and/or potentially contradictory information in the process of triage, problem analysis, and resolution.</li><li>
Critical thinking; Problem solving.</li></ul><p>
#LI-SF1</p>
-: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.</div>

Client Support Specialist - Simplifile

State of Florida

<div>
 Requisition No: 872910
 <br/>
 <br/>
 Agency: Department of Education
 <br/>
 <br/>
 Working Title: CLIENT INTAKE AND SUPPORT SPECIALIST - 48007197 (BLIND SERVICES)
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 <br/>
 Pay Plan: Career Service
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 <br/>
 Position Number: 48007197
 <br/>
 <br/>
 Salary: $38,492.00 to $42,341.20 Annually
 <br/>
 <br/>
 Posting Closing Date: 04/30/2026
 <br/>
 <br/>
 <strong>
  Total Compensation Estimator
 </strong>
 <strong>
  Tool
  <br/>
  <br/>
 </strong>
 <strong>
  Florida Department of Education
  <br/>
  <br/>
 </strong>
 <strong>
  Division of Blind Services
  <br/>
  <br/>
 </strong>
 <strong>
  Bureau of Client Services and Program Support
  <br/>
  <br/>
 </strong>
 <strong>
  Location: District 5 Satellite Office/Cocoa Beach (Brevard County)
  <br/>
  <br/>
 </strong>
 <strong>
  Client Intake and Support Specialist for the Blind
  <br/>
  <br/>
 </strong>
 <strong>
  Position Title: Rehabilitation Technician &ndash; Blind (Career Service)
  <br/>
  <br/>
 </strong>
 <strong>
  Salary Range: $38,492.00 to $42,341.20 Annually
  <br/>
  <br/>
 </strong>
 <strong>
  CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY
  <br/>
  <br/>
 </strong>
 <strong>
  This advertisement may be used to fill multiple vacancies up to six months.
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   THIS IS AN ANTICIPATED VACANCY*
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Application Information &amp; Hiring Requirements
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  <br/>
 </strong>
 <strong>
  Application Information:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Your Candidate Profile (application) must be complete in its entirety.
  </li>
  <li>
   Work History (in easy to review chronological order) Consists of:
  </li>
 </ul>
 <ul>
  <li>
  </li>
  <ul>
   <li>
    Any position held by a State of Florida Agency
   </li>
   <li>
    Any position held by a Florida University
   </li>
   <li>
    All periods of employment from high school graduation
   </li>
   <li>
    All periods of current or prior unemployment
   </li>
   <li>
    Gaps 3 months or more must be accounted for*
   </li>
   <li>
    Any Education
   </li>
   <li>
    Any Volunteer Experience
   </li>
   <li>
    Your resume and application must match
   </li>
  </ul>
  <li>
   *Gaps 3 months or more must be addressed &ndash; you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
  </li>
  <li>
   It is unacceptable to use the statement &ldquo;See Resume&rdquo; in place of entering work history. Your candidate profile will be converted to your official application.
  </li>
  <li>
   Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
  </li>
  <li>
   Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
   <br/>
  </li>
 </ul>
 <strong>
  Hiring Information And Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.
  </li>
  <li>
   If claiming Veteran&rsquo;s Preference , the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
  </li>
  <li>
   If claiming Right to First Interview , the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  If you are missing any of the items above, your packet may be held up at the final review step.
  <br/>
  <br/>
 </strong>
 <strong>
  NOTE:
 </strong>
 Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.
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 <strong>
  Office Contact
  <br/>
  <br/>
 </strong>
 Audrey Turner, District Administrator
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 <br/>
 Phone: 386-254-3804
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 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 This position serves as a Rehabilitation Technician/Client Intake and Support Specialist for the Blind/Visually Impaired in the Division of Blind Services District 5 Satellite Office, located in Cocoa Beach, Florida. This position is responsible for providing intake services and case management for blind and visually impaired consumers of the Division of Blind Services. Intake services include gathering eye medical data for the purpose of eligibility determination by the Human Services Program Consultant (Employment Program Counselor).
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 <br/>
 <strong>
  Duties &amp; Responsibilities
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  <br/>
 </strong>
 (Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)
 <br/>
 <br/>
 The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:
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 <ul>
  <li>
   Conducts client intake.
  </li>
  <li>
   Assesses client&rsquo;s resources.
  </li>
  <li>
   Performs follow-up and maintains client contact through telephone calls and emails.
  </li>
  <li>
   Interviews, counsels, and evaluates clients to determine individual therapeutic activity needs.
  </li>
  <li>
   Consults with other professionals and team members concerning recommended programs.
  </li>
  <li>
   Prepares reports on clients&rsquo; progress and their reactions to various activities.
  </li>
  <li>
   Evaluates rehabilitation therapy programs and makes recommendations for adjustments and revisions.
  </li>
  <li>
   Conducts in-depth interviews with a diverse group of blind and visually impaired clients to assist in the determination of their eligibility for rehabilitation services and the feasibility for achieving a vocational independent living or educational goal.
  </li>
  <li>
   Determines existing problems and evaluates individual needs for achieving independence in daily living, in acquiring communication skills and/or obtaining suitable employment.
  </li>
  <li>
   Develops community contacts for similar benefits and socialization.
  </li>
  <li>
   Assists in the implementation of policies, standards, rules, regulations, and guidelines for program planning.
  </li>
  <li>
   Reviews applicant records to ensure that all necessary documentation is current and consistent with program guidelines.
  </li>
  <li>
   Composes and drafts letters and other correspondence.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Skills &amp; Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of medical and psychological aspects of rehabilitation.
  </li>
  <li>
   Knowledge of community resources.
  </li>
  <li>
   Knowledge of employment program process.
  </li>
  <li>
   Knowledge of employment program policies and procedures.
  </li>
  <li>
   Knowledge of office procedures.
  </li>
  <li>
   Knowledge of the medical aspects of rehabilitation.
  </li>
  <li>
   Knowledge of employment program purchasing and accounting procedures.
  </li>
  <li>
   Knowledge of basic data operations and terminology.
  </li>
  <li>
   Skill in operation of general office equipment.
  </li>
  <li>
   Ability to operate a computer terminal.
  </li>
  <li>
   Ability to make decisions and to work independently.
  </li>
  <li>
   Ability to establish and maintain effective working relationships with others.
  </li>
  <li>
   Ability to maintain records.
  </li>
  <li>
   Ability to compose correspondence without specific instructions.
  </li>
  <li>
   Ability to communicate effectively.
  </li>
  <li>
   Ability to plan, organize and coordinate work.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.
 <strong>
  Attendance is an essential function.
  <br/>
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 </strong>
 <strong>
  Other Miscellaneous Duties
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  <br/>
 </strong>
 <ul>
  <li>
   Performs other duties as requested.
  </li>
  <li>
   Some travel is required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A bachelor&rsquo;s degree from an accredited college or university in a field of study reasonably related to vocational rehabilitation, to indicate a level of competency and skill demonstrating basic preparation in a field of study such as vocational rehabilitation; or
  </li>
  <li>
   Four years of professional and relevant experience in a public vocational rehabilitation program. Preference will be given to those with a bachelor&rsquo;s degree.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Preference will be given to candidates with:
 <br/>
 <br/>
 <ul>
  <li>
   A bachelor&rsquo;s or master&rsquo;s degree from an accredited college or university.
  </li>
  <li>
   Three (3) to five (5) years&rsquo; experience in a public vocational rehabilitation program.
  </li>
  <li>
   An ability to establish and maintain education and experience requirements to ensure an understanding of the evolving labor force and the needs of individuals with disabilities.
  </li>
  <li>
   Knowledge of the Workforce Innovation and Opportunity Act (WIOA).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Division Of Blind Services Mission Statement
  <br/>
  <br/>
 </strong>
 The Division of Blind Services ensure blind and visually impaired Floridians have the tools, support and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Florida Division of Blind Services helps blind and visually impaired individuals achieve their goals and live their lives with as much independence and self-direction as possible. The Division serves thousands of Floridians through its plethora of programs and services. District and Satellite Offices located throughout the state, as well as the Career, Technology and Training Center for the Blind &amp; Visually Impaired (CTTC), and the Braille and Talking Books Library. The Division of Blind Servies has become a national model in education, employment and other services that foster independence for blind and visually impaired Floridians.
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 <br/>
 FLDOE: Division of Blind Services
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 <strong>
  Working for the State of Florida has Benefits!
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   State Group Insurance Coverage options+ (health, life, dental, vision, and other supplemental options)
  </li>
  <li>
   Nine paid holidays and a Personal Holiday each year.
  </li>
  <li>
   Student Loan Forgiveness Program (Eligibility required).
  </li>
  <li>
   Tuition Fee Waivers (Accepted by major Florida colleges/universities).
  </li>
  <li>
   Maternity and Parental Leave Benefits.
  </li>
  <li>
   Retirement plan options, including employer contributions ( www.myfrs.com ).
  </li>
  <li>
   Annual and Sick Leave Benefits.
  </li>
  <li>
   Flexible Spending Accounts.
  </li>
  <li>
   Ongoing comprehensive training provided.
  </li>
  <li>
   Highly skilled, professional environment.
   <br/>
   <br/>
  </li>
 </ul>
 For a more complete list of benefits, visit
 <strong>
  www.mybenefits.myflorida.com .
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   We care about the success of our employees.
  </li>
  <li>
   We care about the success of our clients.
  </li>
  <li>
   We are always improving our technology, our tools, our customers' experiences and ourselves.
  </li>
  <li>
   We offer rewarding experiences for reliable, compassionate and professional employees.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  LEAVE INFORMATION: (CS)
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
  </li>
  <ul>
   <li>
    Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.
   </li>
   <li>
    Sick Leave - Career Service employees earn 8.667 hours of sick leave credits per month.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Background Screening Requirement
  <br/>
  <br/>
 </strong>
 It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct the required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.
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 <strong>
  Selective Service System (sss) And Requirement
  <br/>
  <br/>
 </strong>
 Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
 <strong>
  Verification of Selective Service registration will be conducted prior to hire.
 </strong>
 For more information, please visit the Selective Service website .
 <br/>
 <br/>
 <strong>
  If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
  <br/>
  <br/>
 </strong>
 Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
 <br/>
 <br/>
 The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
 <br/>
 <br/>
 <strong>
  VETERANS&rsquo; PREFERENCE.
 </strong>
 Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.
</div>


CLIENT INTAKE AND SUPPORT SPECIALIST - 48007197 (BLIND SERVICES)

Contour Software

<div><p><b>About Contour</b></p><p></p><p>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><p></p><p><b>
Global Client Support Specialist</b><b> </b><b>(Spanish)</b></p><div><div><p><b>
About Contour</b><b>:</b><br>
<br>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.<br>
<br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.<br>
<br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p></div><div><p><b>
Position Overview</b><br>
The Global Client Support Specialist provides first-line support to global customers across hotel technology platforms and services. This resource being L1 Support would be Reporting to the Support Team Lead, this role focuses on delivering high quality customer assistance, resolving/escalating reported issues, and maintaining strong internal and external communication. This resource would act as an extension of the Global Bookassist team, the final candidate would work from Contour&rsquo;s Karachi office.</p></div><div><p><b>
Key Responsibilities</b></p></div><div><p><b>
Client Support &amp; Training</b></p></div><div><ul><li><p>
Answering general support queries from our hotel clients over phone and email</p></li></ul></div><div><ul><li><p>
Providing support for hotels using Bookassist booking engine, channel manager, GDS, CMS website etc</p></li></ul></div><div><ul><li><p>
Setting up of new hotels, offers, packages and ad hoc tasks in Bookassist reservation system</p></li></ul></div><div><ul><li><p>
Providing internal support for sales, account management and online marketing functions within the company</p></li></ul></div><div><ul><li><p>
Liaising with sales and account management teams to ensure the best technical setups are rolled out to clients.</p></li></ul></div><div><p><b>
Technical Support &amp; Issue Resolution</b></p></div><div><ul><li><p>
Troubleshoot technical and operational issues, guiding customers step-by-step through resolutions.</p></li></ul></div><div><ul><li><p>
Conduct research and analysis within internal data platforms to support problem-solving.</p></li></ul></div><div><ul><li><p>
Work with CRM and ticketing tools to manage support cases, feature requests, and documentation.</p></li></ul></div><div><p><b><br>
Internal Collaboration</b></p></div><div><ul><li><p>
Contribute to customer satisfaction metrics including NPS improvement efforts.</p></li></ul></div><div><p><b>
Job Requirements</b></p></div><div><p><b>
Core Skills</b></p></div><div><ul><li><p>
Strong written and verbal communication skills.</p></li></ul></div><div><ul><li><p>
Ability to deliver clear and accurate guidance to customers.</p></li></ul></div></div><div><div><ul><li><p>
Excellent problem-solving abilities and attention to detail.</p></li></ul></div><div><ul><li><p>
Ability to stay calm under pressure in a fast-paced environment.</p></li></ul></div><div><ul><li><p>
Strong computer proficiency and comfort with multi-system workflows.</p></li></ul></div><div><p><b>
Technical Competencies</b></p></div><div><ul><li><p>
Familiarity with CRM and customer support systems.</p></li></ul></div><div><ul><li><p>
Knowledge of booking systems, Channel Managers, PMS is an advantage.</p></li></ul></div><div><p><b>
Experience &amp; Education</b></p></div><div><ul><li><p>
1+ year experience in a customer-facing environment such as hospitality (reception, reservations, e-commerce, revenue) or technical/customer support.</p></li></ul></div><div><ul><li><p>
Relevant third-level degree preferred.</p></li></ul></div><div><p><b>
Languages</b></p></div><div><ul><li><p>
Fluent written and spoken English and Spanish (required).</p></li></ul></div><div><p><b>
Work Conditions</b></p></div><div><ul><li><p>
12 PM to 9 PM Pakistan Standard Time ( 9 AM to 5 PM European Standard Time)</p></li></ul></div><div><ul><li><p>
Willingness to provide support outside standard business hours as needed.</p></li></ul></div></div><p><b>
Exciting Benefits we offer:</b></p><ul><li><p>
Market-leading Salary</p></li><li><p>
Medical Coverage &ndash; Self &amp; Dependents</p></li><li><p>
Parents Medical Coverage</p></li><li><p>
Provident Fund</p></li><li><p>
Employee Performance-based bonuses</p></li><li><p>
Home Internet Subsidy</p></li><li><p>
Conveyance Allowance</p></li><li><p>
Profit Sharing Plan [Tenured Employees Only]</p></li><li><p>
Life Benefit</p></li><li><p>
Child Care Facility</p></li><li><p>
Company Provided Lunch/Dinner</p></li><li><p>
Professional Development Budget</p></li><li><p>
Recreational area for in-house games</p></li><li><p>
Sporadic On-shore training opportunities</p></li><li><p>
Friendly work environment</p></li><li><p>
Leave Encashment</p></li></ul><p></p><p><b><i>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p></p><p><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div><p></p>

Global Client Support Specialist (Spanish)

InterSystems Corporation

<div><p>The Application Support Specialist will contribute to the successful and timely support and deployment of the TrakCare product by providing application knowledge in the functional areas of product support, requirements scoping, field design documentation and change request testing. The Applications Support Specialist will act as an ''expert'' product resource for our partners.</p>
<p>
As Application Support Specialist, you must creative, motivated, and energetic problem-solvers. You will have the opportunity to work with some of the world's leading organizations in healthcare. This position will also encourage and prepare you to take on other growth opportunities within the organization.</p>
<p>
A mentor will help you identify and develop your application skills, professional, and personal skills for a successful career. Depending on your level of experience the training program can include: classroom learning, e-learning, projects, and external courses. Your mentor will also help you familiarize you with the InterSystems environment.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Ready to work in the Support team.</li>
<li>Provide immediate response to customer inquiries in accordance with service standards.</li>
<li>Provide support to current installed based customers.</li>
<li>Provide the link between our customers and the InterSystems Global Support organization.</li>
<li>Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application.</li>
<li>Provide application support for the TrakCare Hospital Management System.</li>
<li>Support the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems.</li>
<li>Escalate Open (unresolved) problems in accordance with current policies and procedures.</li>
<li>Conduct individual and group training, product demonstrations and workshops as required.</li>
<li>Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.</li>
<li>Be a Subject Matter Expert (SME) for TrakCare.</li>
<li>Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.</li>
<li> If required, work with our partners to identify potential changes within the parameters of the product.</li>
<li>Participate in on-site support if required.</li>
<li>Participate in the on call 24-hour roster service.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>General aptitude for solving problems and using technology to improve processes.</li>
<li>Understanding and experience in product solutions support.</li>
<li>Understanding and experience with Hospital Information Systems.</li>
<li>Proven ability to think laterally and come up with innovative solutions for software product Support.</li>
<li>Experience working in software not limited to a Developer, Quality Engineer and/or Solutions Architect.</li>
<li>An ability to handle multiple tasks simultaneously and within tight time constraints.</li>
<li>Proven ability to work through problems with different customer groups achieving positive outcomes.</li>
<li>Understanding and experience with Hospital Information, Patient Administration (PAS), Billing, and Revenue cycle management Systems</li>
<li>Understanding of the importance of Health Informatics standards, reporting requirements and legislative controls</li>
</ul>
<p><b>Education and Training:</b></p>
<ul>
<li>BS or MS in Computer Science (or equivalent) or business as announced in the vacancy.</li></ul><br>
<p></p>
<p>
</p><div><p><b>About InterSystems</b></p>
<p>
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24&times;7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit <b>InterSystems.com</b>.</p></div></div>

RCM Application Support Specialist

State of South Carolina

<div><div><div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div><br>
<div><div><br>
The South Carolina Judicial Branch is seeking a motivated and detail-oriented professional to join our Information Technology Department as an Application Support Specialist.<br>
Under general supervision, the Application Support Specialist provides user support and training to court staff, South Carolina Judicial Branch (SCJB) personnel, and other users of statewide technology services developed by the Judicial Branch. These services include, but are not limited to, the Appellate Court Case Management System (C-Track), Trial Court Case Management System (CMS), Attorney Information System (AIS), Bar Admissions Tracking System, e-Filing solutions, SCJB&rsquo;s document management system (OnBase), website content management systems, county statistics systems, Judicial Branch public and trial court websites, and other SCJB applications.<br>
The Application Support Specialist is also responsible for testing and troubleshooting SCJB&rsquo;s Court Case Management System (CMS), Jury Management System (JMS), and e-Filing applications to ensure compliance with application specifications and standards for consistency, usability, and system functionality.<br>
<br>
<b>Essential Duties and Responsibilities of the Position</b><br>
User Support &amp; Training<br>
<ul><li>Provide virtual or onsite training to judges, clerks, court reporters, and other judicial users during go-lives or ongoing operations.</li><li>Ensure judicial application users are effectively onboarded and trained to use applications accurately, efficiently, and consistently, supporting reliable court operations.</li><li>Ensure new users understand system responsibilities, workflows, and data integrity requirements.</li><li>Translate business process issues into technical support actions.</li><li>Support court operations during critical events (court sessions, filings deadlines, elections, emergency orders, etc.).</li><li>Deliver responsive, professional customer service in a high-visibility environment</li></ul><br>
Incident Management &amp; Troubleshooting<br>
<ul><li>Provide expert level support for complex issues regarding judicial application incidents and service requests.</li><li>Conduct user interviews to review and research; communicate with clarity as often as necessary with user.</li><li>Diagnose and analyze application, data, integration, and user-workflow issues.</li><li>Conducts data analysis and provides recommendations to resolve any issues or anomalies against our CMS databases using SQL scripts. Consults with Apps Team and DBA regarding same.</li><li>Creates individual test procedures for tasks entered into Ivanti by analyzing program specifications and writing the step-by-step instructions required to recreate application non-conformities and validate software conforms to specifications.</li><li>Coordinate resolution with business analysts, development team, vendors, database administrators, and infrastructure staff.</li><li>Document root causes and corrective actions.</li></ul><br>
Application Support &amp; Operations<br>
<ul><li>Provide day-to-day operational support for judicial applications (e.g., case management, e-filing, JMS, AIS, website, etc.)</li><li>Maintain application configuration tables, codes, roles, permissions, and workflows.</li><li>Monitor application availability, performance, and configuration ensuring systems operate within established service levels and court schedules.</li><li>Support application updates, enhancements, and new feature releases.</li><li>Participate in testing, validation, and user acceptance activities.</li><li>Assist with data integrity and audit readiness</li><li>Serves as an administrator for the SC Electronic Filing system.</li></ul><br>
Documentation &amp; Knowledge Management<br>
<ul><li>Maintain application support documentation, FAQs, and standard operating procedures.</li><li>Document incidents, resolutions, and configuration changes.</li><li>Contribute to knowledge base to improve first-contact resolution.</li><li>Assists in the development and preparation of training materials and reference guides by reviewing content for accuracy and completeness prior to release.</li></ul><br>
Continuous Improvement &amp; Optimization<br>
<ul><li>Identify recurring issues and recommend process or system improvements.</li><li>Assist with automation, monitoring, and efficiency initiatives.</li><li>Participate in modernization efforts and system migrations.</li><li>Support data-driven decision-making through operational insights.</li><li>Remains up-to-date and knowledgeable on Release notes, Hot Fixes, program changes, implementation plans and release schedules to assist users.</li></ul><br>
Security, Compliance &amp; Access Control<br>
<ul><li>Administer user access consistent with judicial security policies and separation-of-duties requirements.</li><li>Support compliance with confidentiality, privacy, and records retention standards.</li><li>Assist with audits, access reviews, and incident investigations.</li><li>Ensure sensitive judicial data is handled appropriately.</li></ul><br>
Team Collaboration &amp; Leadership<br>
<ul><li>Provide guidance &amp; mentorship to the team through changes in application, courtroom operations, and other related judicial workflows</li><li>Promote open communication, teamwork, and a positive culture to maximize productivity and innovation</li><li>Set an example for peers by embracing best practices, contributing to continuous process improvement, and delivering best-in-class customer service.</li></ul><br>
Performs all other duties as assigned.</div></div>
<div><h2 class="jobSectionHeader"><b>Minimum and Additional Requirements</b></h2></div>
<div><p>A high school diploma (or equivalent) and at least five (5) years of progressively responsible experience providing application support, technical support, and user training in a court or judicial setting.</p></div><br>
<div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2></div>
<p></p><div><div>Knowledge of the South Carolina state court system. Experience working in South Carlina's Statewide Case Management System (CMS), Jury Management System (JMS) and E-Filing application is a plus.<br>
Training or hands-on experience with court case management systems, judicial technology applications, or comparable enterprise-level systems. Demonstrated experience analyzing complex technical issues, performing troubleshooting, and implementing effective solutions.<br>
Proven experience delivering training in multiple formats, including in-person, virtual, and one-on-one instructional settings. Strong background providing technical troubleshooting and end-user support in a fast-paced or mission-critical environment.<br>
Experience conducting functional and system testing, including documenting results and identifying system improvements.<br>
Demonstrated work in a technical support or help desk environment supporting diverse user groups.<br>
Experience developing, modifying, and using SQL scripts for data queries, validation, reporting, or troubleshooting purposes.<br>
Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users.<br>
<br>
<b>Knowledge &amp; Skills required</b><br>
Demonstrated experience working with court case management systems or judicial technology applications.<br>
Ability to analyze, troubleshoot, and provide solutions to complex problems.<br>
Experience delivering in-person, virtual, and one-on-one training<br>
Proven ability to provide technical troubleshooting and end-user support<br>
Strong written and verbal communication skills<br>
Knowledge of functional and system testing methods and techniques.<br>
Demonstrated experience in a technical support environment.<br>
Experience using and developing SQL scripts.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Comments</b></h2></div>
<p></p><div><p><b>The South Carolina Judicial Branch offers an exceptional benefits package for FTE positions that include:</b></p><ul><li>
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.</li><li>
State Retirement Plan and Deferred Compensation Programs (Temporary positions have option to enroll).</li><li>
15 days paid annual (vacation) leave per year.</li><li>
15 days paid sick leave per year.</li><li>
Option to designate 10 days of earned paid sick leave per year as family sick leave.</li><li>
13 paid state holidays.</li><li>
Workers&rsquo; Compensation Benefits.</li></ul></div></div></div><p></p>

Application Support Specialist

Eventus WholeHealth

<div><div><b>Clinician Support Specialist</b></div><br>
<div></div>
<div></div>
<div><b>Position Summary:</b></div>
<div>Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.</div>
<div></div>
<div>The Clinician Support Specialist is responsible for enhancing the performance of the clinical care team through supporting and facilitating clinical services with their assigned providers. The Clinician Support Specialist is required to work in the field with the assigned provider as directed by Lead Clinician Support Specialist or Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home.</div>
<div></div>
<div><div>Hours: Mon-Fri - 8-hour dayshift</div>
<div>Fuel Card to assist with commutes</div>
</div>
<div></div><div><b>Provider Support</b></div>
<ul><li>Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day</li>
<li>Ensure that each patient is seen as medically necessary per clinical protocol.</li>
<li>Serve as a &ldquo;buffer&rdquo; between provider and families/staff to facilitate proper patient management.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>If scheduling is assigned: Scheduling rosters should be updated daily to ensure accuracy and schedules sent timely.</li>
<li>Assist with any day-of changes to the scheduled visits due to acute needs, hospitalizations, admissions, or discharges</li>
<li>Prepare clinical documentation for assigned providers each day</li>
<li>Complete basic opening of encounter note as per discipline protocol</li>
<li>Perform medication reconciliation on all scheduled patients each encounter</li>
<li>Enter appropriate facility chart data on all scheduled patients each day into patient encounter notes and assign to provider</li>
<li>Enter lab and other diagnostic study results into patient encounter and assign to provider as per guidelines</li>
<li>Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day</li>
<li>Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits</li>
</ul>
<div></div><div><b>Facility Support</b></div>
<ul><li>When scheduling is an expectation for your role:
<ul><li>Share patient schedules with key facility staff as needed.</li>
</ul></li><li>Assist with any triage needs as directed by assigned provider (whether they are in or out of the building that day)</li>
<li>Assist with triage documentation as needed.</li>
<li>Ensure that all needed paperwork is routed for the facility to Eventus providers, office, or families.
</li><li>Assist with consents for any services needed.</li>
<li>Attend stand up meetings to report any needed information from the facility to Eventus providers and vice versa if allowed by facility.</li>
<li>Assist with discharge planning of clinical services as needed.</li>
<li>Ensuring check in and out each day with facility staff regarding patients seen, status, etc.</li>
</ul>
<div></div><div><b>Patient Support</b></div>
<ul><li>Maintain patient confidentiality at all times.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>Check all forms of communication several times daily to ensure patient needs are met.</li>
<li>Inform patient and family of recent visits, new orders and defer to provider when needed</li>
<li>Communicate transitions of care to CCM team to enhance patient care and education.</li>
</ul><div>Additional Duties and Responsibilities</div>
<div><ul><li>Clinician Support Specialists are expected to be knowledgeable and adhere to Eventus WholeHealth standards, policies and procedures and outlined in employee handbook including HIPAA rules and regulations.</li>
<li>Clinician Support Specialists should adhere to the Eventus WholeHealth dress code policy i.e. clean, wrinkle-free, matching scrubs with appropriate, closed-toed footwear and name badge.</li>
<li>When duties are completed ahead of scheduled workday, report to your Lead Clinician Support Specialist for any additional assignments.</li>
<li>Clinician Support Specialists should seek further training if uncertain how to proceed with any assignment.</li>
</ul>
</div><div></div><div><b>Qualifications/Education:</b></div>
<div>High School Diploma or equivalency</div>
<div>Must have a valid driver's license and reliable transportation</div>
<div>Expected to travel up to 1 hour from home address</div>
<div>Certified Clinician Support Specialist degree a plus</div>
<div>Typing speed of 45wpm or greater</div>
<div>Medical Scribing experience preferred</div><br>
<div></div>
<div></div>
<div><b>WHAT WE OFFER</b></div>
<div>Our full-time positions offer provide:</div>
<div>A chance to be part of a growing and emerging culture</div>
<div>Fuel card to assist with commutes</div>
<div>Paid time off benefits</div>
<div>Holidays</div>
<div>Health benefits (medical, dental vision)</div>
<div>Short &amp; Long-term disability options</div>
<div>Employer Contribution to 401k Retirement</div>
<div><br>
About Eventus WholeHealth:<br>
Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit www.eventuswholehealth.com.</div></div>

Clinician Support Specialist

Citi

<div>
 <strong>
  <em>
   Engineer the future of global finance. At Citi, our Tech team doesn&rsquo;t just support finance &ndash; we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
   <br/>
   <br/>
  </em>
 </strong>
 The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
  </li>
  <li>
   Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
  </li>
  <li>
   Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
  </li>
  <li>
   Start of day checks, continuous monitoring, and regional handover.
  </li>
  <li>
   Perform same day risk reconciliations
  </li>
  <li>
   Develop and maintain technical support documentation.
  </li>
  <li>
   Identifies ways to maximize the potential of the applications used
  </li>
  <li>
   Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
  </li>
  <li>
   Ensures that storage and archiving procedures are in place and functioning correctly
  </li>
  <li>
   Formulates and defines scope and objectives for complex application enhancements and problem resolution
  </li>
  <li>
   Reviews and develops application contingency planning to ensure availability to users.
  </li>
  <li>
   Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
  </li>
  <li>
   Participate in application releases, from development, testing and deployment into production.
  </li>
  <li>
   Engages in post implementation analysis to ensure successful system design and functionality.
  </li>
  <li>
   Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
  </li>
  <li>
   Ensures essential procedures are followed and helps to define operating standards and processes.
  </li>
  <li>
   Act as a liaison between users/traders, interfacing internal technology groups and vendors.
  </li>
  <li>
   Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
  </li>
  <li>
   Acts as advisor or coach to new or lower level analysts.
  </li>
  <li>
   Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
  </li>
  <li>
   Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
  </li>
  <li>
   Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
  </li>
  <li>
   Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
  </li>
  <li>
   Performs other duties and functions as assigned.
  </li>
  <li>
   Has the ability to operate with a limited level of direct supervision.
  </li>
  <li>
   Can exercise independence of judgement and autonomy.
  </li>
  <li>
   Acts as SME to senior stakeholders and /or other team members.
  </li>
  <li>
   Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience in an Application Support role.
  </li>
  <li>
   Experience installing, configuring or supporting business applications.
  </li>
  <li>
   Experience with some programming languages and willingness/ability to learn.
  </li>
  <li>
   Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
  </li>
  <li>
   Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
  </li>
  <li>
   Demonstrated analytical skills
  </li>
  <li>
   Issue tracking and reporting using tools
  </li>
  <li>
   Knowledge/ experience of problem Management Tools.
  </li>
  <li>
   Good all-round technical skills
  </li>
  <li>
   Effectively share information with other support team members and with other technology teams
  </li>
  <li>
   Ability to plan and organize workload
  </li>
  <li>
   Consistently demonstrates clear and concise written and verbal communication skills
  </li>
  <li>
   Ability to communicate appropriately to relevant stakeholder
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s/University degree or equivalent experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Good hands-on experience on the following:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Unix , Shell/ Python scripting
  </li>
  <li>
   Oracle , Oracle Golden Gate and Mongo DB
  </li>
  <li>
   ITRS Geneos ,AppDynamics , ELK and Grafana
  </li>
  <li>
   KAFKA, TIBCO EMS
  </li>
  <li>
   Open shift Platform
  </li>
  <li>
   ITIL Concepts
   <br/>
   <br/>
  </li>
 </ul>
 ------------------------------------------------------
 <br/>
 <br/>
 <strong>
  Job Family Group:
  <br/>
  <br/>
 </strong>
 Technology
 <br/>
 <br/>
 ------------------------------------------------------
 <br/>
 <br/>
 <strong>
  Job Family:
  <br/>
  <br/>
 </strong>
 Applications Support
 <br/>
 <br/>
 ------------------------------------------------------
 <br/>
 <br/>
 <strong>
  Time Type:
  <br/>
  <br/>
 </strong>
 Full time
 <br/>
 <br/>
 ------------------------------------------------------
 <br/>
 <br/>
 <strong>
  Most Relevant Skills
  <br/>
  <br/>
 </strong>
 Please see the requirements listed above.
 <br/>
 <br/>
 ------------------------------------------------------
 <br/>
 <br/>
 <strong>
  Other Relevant Skills
  <br/>
  <br/>
 </strong>
 For complementary skills, please see above and/or contact the recruiter.
 <br/>
 <br/>
 ------------------------------------------------------
 <br/>
 <br/>
 <em>
  Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
  <br/>
  <br/>
 </em>
 <em>
  If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 </em>
 <em>
  Accessibility at Citi.
  <br/>
  <br/>
 </em>
 <em>
  View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 </em>
</div>


Applications Senior Support Payments Specialist

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