client application support specialist

Trimble

<div><div>Master the Tech, Empower the Industry as an Application Support Specialist in Lake Oswego, OR!</div><div></div><div>
Are you a software-savvy problem solver ready to be the hero for our customers? Join the core team at Trimble Viewpoint and use cutting-edge AI tools to troubleshoot and resolve critical challenges for the construction accounting and project management industry, ensuring our users stay productive and efficient.</div><div></div><div>
What Makes This Role Great:</div><div>
You will serve as a technical consultant and primary liaison for Trimble Materials, leveraging AI-powered tools to solve complex puzzles that directly impact the productivity of global construction leaders.</div><div></div><div>
Key Exciting Responsibilities</div><ul><li><div>
Solve Technical Puzzles: Act as the primary liaison to resolve high-level software issues for construction accounting and project management platforms.</div></li><li><div>
Leverage Next-Gen AI: Utilize and develop content for AI-driven tools to analyze customer issues and expedite innovative resolutions.</div></li><li><div>
Partner with Global Leaders: Monitor and document critical customer interactions in our CRM, ensuring a seamless and empathetic support experience.</div></li><li><div>
Shape the Knowledge Base: Contribute to the evolution of our support ecosystem by creating expert content for AI-based case resolution.</div></li></ul><div></div><div>
Essential Skills &amp; Experience</div><ul><li><div>
Technical Troubleshooting: Proven ability to master complex software products quickly and communicate technical concepts to individuals with varied backgrounds.</div></li><li><div>
Customer Empathy: Exceptional active listening skills with a natural ability to defuse high-pressure situations and maintain a service-oriented mindset.</div></li><li><div>
Analytical Mindset: Strong problem-solving skills with a commitment to quality and ensuring timely solutions to customer issues.</div></li><li><div>
AI Literacy: A basic understanding of AI agents and a willingness to use AI tools to drive case handling efficiency.</div></li></ul><div></div><div>
Bonus Points For:</div><ul><li><div>
Professional experience with web-based ERPs, inventory management systems, or purchase order trackers.</div></li><li><div>
Bachelor&rsquo;s degree with an emphasis in Business, Supply Chain, Technology, or a related discipline.</div></li></ul><div></div><div>
Logistics:</div><ul><li><div>
Location: Portland, OR (On-site)</div></li><li><div>
Schedule: 40-hour workweek; M-F 7am - 4pm PST.</div></li><li><div>
Travel Requirement: 0%</div></li><li><div>
Interview process: Resume review, Recruiter Screen, Manager Interview, Team Panel Interview</div></li></ul><div></div><div>
Why You'll Love Working With Us At Trimble, we're not just a company that &quot;does good&quot;&mdash;we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.</div><div></div><div>
You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.</div><div></div><div>
Collaborate with like-minded people: Our strong internal culture is a &quot;hidden gem.&quot; You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of &quot;visionary pragmatists&quot; who think boldly and build things that work.</div><div>
Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often &quot;self-authored,&quot; empowering proactive &quot;doers.&quot;</div><div></div><div>
About Us:</div><div>
The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations. Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation.</div><div></div><div>
Application Support Specialist, Software Support, Viewpoint, Inventory, POs, Purchase Orders, SQL, AI Support, Portland Jobs, Technical Support</div><div></div><div>
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, or federal law.</div><div></div><div>
Hiring Range</div>
$16.39&ndash;$21.73<div>
Pay Rate Type</div>
Hourly<div></div><div>
Bonus Eligible?</div>
No<div>
Commission Eligible?</div>
No<div><br>
Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.</div><div><br>
How to Apply: Please submit an online application for this position by clicking on the &lsquo;Apply Now&rsquo; button located in this posting.</div><div><br>
Application Deadline: Applications could be accepted until at least 30 days from the posting date.</div><div></div><div>
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values&mdash;Belong, Innovate, and Grow&mdash;we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at<div> https://investor.trimble.com</div>, under &ldquo;Corporate Governance.&rdquo;</div><div></div><div>
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.</div><div></div><div><div>
Trimble&rsquo;s Privacy Policy</div></div><div></div><div>
If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com.</div></div>

Application Support Specialist

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
The Division:</div><div><div><br>
Bookassist</div> is an innovative, multi-award-winning industry leader in hotel booking and distribution software and online strategy. Bookassist provides both technology and online strategy for hotels, lowering costs and increasing direct online business. The award-winning Bookassist booking engine is the ideal SaaS solution for reservations automation, with PMS integration, agent/corporate login and loyalty modules. The cloud-based Distribution Manager is a world-class channel manager with dynamic margin optimization and GDS/IDS.</div><div>
Bookassist - We Make Your Bookings More Profitable</div><div>
Bookassist helps hotels increase direct bookings and profit. We combine leading technology and expert strategy to actively raise ROI and lower CPA.</div><div></div><div><div><div>
Position Overview<br>
The Global Client Support Specialist provides first-line support to global customers across hotel technology platforms and services. This resource being L1 Support would be Reporting to the Support Team Lead, this role focuses on delivering high quality customer assistance, resolving/escalating reported issues, and maintaining strong internal and external communication. This resource would act as an extension of the Global Bookassist team, the final candidate would work from Contour&rsquo;s Karachi office.</div></div><div></div><div><div>
Key Responsibilities</div></div><div><div>
Client Support &amp; Training</div></div><div><ul><li><div>
Answering general support queries from our hotel clients over phone and email</div></li></ul></div><div><ul><li><div>
Providing support for hotels using Bookassist booking engine, channel manager, GDS, CMS website etc</div></li></ul></div><div><ul><li><div>
Setting up of new offers, packages and ad hoc tasks in Bookassist reservation system</div></li></ul></div><div><ul><li><div>
Providing internal support for sales, account management and online marketing functions within the company</div></li></ul></div><div><ul><li><div>
Liaising with sales and account management teams to ensure the best technical setups are rolled out to clients.</div></li></ul></div><div></div><div><div>
Technical Support &amp; Issue Resolution</div></div><div><ul><li><div>
Troubleshoot technical and operational issues, guiding customers step-by-step through resolutions.</div></li></ul></div><div><ul><li><div>
Conduct research and analysis within internal data platforms to support problem-solving.</div></li></ul></div><div><ul><li><div>
Work with CRM and ticketing tools to manage support cases, feature requests, and documentation.</div></li></ul></div><div><div><br>
Internal Collaboration</div></div><div><ul><li><div>
Contribute to customer satisfaction metrics including NPS improvement efforts.</div></li></ul></div><div></div><div><div>
Job Requirements</div></div><div><div>
Core Skills</div></div><div><ul><li><div>
Strong written and verbal communication skills.</div></li></ul></div><div><ul><li><div>
Ability to deliver clear and accurate guidance to customers.</div></li></ul></div></div><div><div><ul><li><div>
Excellent problem-solving abilities and attention to detail.</div></li></ul></div><div><ul><li><div>
Ability to stay calm under pressure in a fast-paced environment.</div></li></ul></div><div><ul><li><div>
Strong computer proficiency and comfort with multi-system workflows.</div></li></ul></div><div></div><div><div>
Technical Competencies</div></div><div><ul><li><div>
Familiarity with CRM and customer support systems.</div></li></ul></div><div><ul><li><div>
Knowledge of booking systems, data platforms, or real estate datasets is an advantage.</div></li></ul></div><div></div><div><div>
Experience &amp; Education</div></div><div><ul><li><div>
1+ year experience in a customer-facing environment such as hospitality (reception, reservations, e-commerce, revenue) or technical/customer support.</div></li></ul></div><div><ul><li><div>
Relevant third-level degree preferred.</div></li></ul></div><div></div><div><div>
Languages</div></div><div><ul><li><div>
Fluent written and spoken English</div></li></ul></div><div><ul><li><div>
Knowledge of Italian / German would be considered an Asset</div></li></ul></div><div></div><div><div>
Work Conditions</div></div><div><ul><li><div>
12 PM to 9 PM Pakistan Standard Time (9 AM to 5 PM European Standard Time)</div></li></ul></div><div><ul><li><div>
Weekend Availability: Must be willing to work on weekends when required.</div></li></ul></div><div><ul><li><div>
Willingness to provide support outside standard business hours as needed.</div></li></ul></div></div><div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Global Client Support Specialist (Italian/German)

Eventus WholeHealth

<div><div><b>Clinician Support Specialist</b></div><br>
<div></div>
<div></div>
<div><b>Position Summary:</b></div>
<div>Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.</div>
<div></div>
<div>The Clinician Support Specialist is responsible for enhancing the performance of the clinical care team through supporting and facilitating clinical services with their assigned providers. The Clinician Support Specialist is required to work in the field with the assigned provider as directed by Lead Clinician Support Specialist or Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home.</div>
<div></div>
<div>Hours: Mon-Fri - 8-hour dayshift</div>
<div>Fuel Card to assist with commutes</div>
<div></div>
<div><b>Provider Support</b></div>
<ul><li>Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day</li>
<li>Ensure that each patient is seen as medically necessary per clinical protocol.</li>
<li>Serve as a &ldquo;buffer&rdquo; between provider and families/staff to facilitate proper patient management.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>If scheduling is assigned: Scheduling rosters should be updated daily to ensure accuracy and schedules sent timely.</li>
<li>Assist with any day-of changes to the scheduled visits due to acute needs, hospitalizations, admissions, or discharges</li>
<li>Prepare clinical documentation for assigned providers each day</li>
<li>Complete basic opening of encounter note as per discipline protocol</li>
<li>Perform medication reconciliation on all scheduled patients each encounter</li>
<li>Enter appropriate facility chart data on all scheduled patients each day into patient encounter notes and assign to provider</li>
<li>Enter lab and other diagnostic study results into patient encounter and assign to provider as per guidelines</li>
<li>Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day</li>
<li>Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits</li>
</ul>
<div></div><div><b>Facility Support</b></div>
<ul><li>When scheduling is an expectation for your role:
<ul><li>Share patient schedules with key facility staff as needed.</li>
</ul></li><li>Assist with any triage needs as directed by assigned provider (whether they are in or out of the building that day)</li>
<li>Assist with triage documentation as needed.</li>
<li>Ensure that all needed paperwork is routed for the facility to Eventus providers, office, or families.
</li><li>Assist with consents for any services needed.</li>
<li>Attend stand up meetings to report any needed information from the facility to Eventus providers and vice versa if allowed by facility.</li>
<li>Assist with discharge planning of clinical services as needed.</li>
<li>Ensuring check in and out each day with facility staff regarding patients seen, status, etc.</li>
</ul>
<div></div><div><b>Patient Support</b></div>
<ul><li>Maintain patient confidentiality at all times.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>Check all forms of communication several times daily to ensure patient needs are met.</li>
<li>Inform patient and family of recent visits, new orders and defer to provider when needed</li>
<li>Communicate transitions of care to CCM team to enhance patient care and education.</li>
</ul><div>Additional Duties and Responsibilities</div>
<div><ul><li>Clinician Support Specialists are expected to be knowledgeable and adhere to Eventus WholeHealth standards, policies and procedures and outlined in employee handbook including HIPAA rules and regulations.</li>
<li>Clinician Support Specialists should adhere to the Eventus WholeHealth dress code policy i.e. clean, wrinkle-free, matching scrubs with appropriate, closed-toed footwear and name badge.</li>
<li>When duties are completed ahead of scheduled workday, report to your Lead Clinician Support Specialist for any additional assignments.</li>
<li>Clinician Support Specialists should seek further training if uncertain how to proceed with any assignment.</li>
</ul>
</div><div></div><div><b>Qualifications/Education:</b></div>
<div>High School Diploma or equivalency</div>
<div>Must have a valid driver's license and reliable transportation</div>
<div>Expected to travel up to 1 hour from home address</div>
<div>Certified Clinician Support Specialist degree a plus</div>
<div>Typing speed of 45wpm or greater</div>
<div>Medical Scribing experience preferred</div><br>
<div></div>
<div></div>
<div><b>WHAT WE OFFER</b></div>
<div>Our full-time positions offer provide:</div>
<div>A chance to be part of a growing and emerging culture</div>
<div>Fuel card to assist with commutes</div>
<div>Paid time off benefits</div>
<div>Holidays</div>
<div>Health benefits (medical, dental vision)</div>
<div>Short &amp; Long-term disability options</div>
<div>Employer Contribution to 401k Retirement</div>
<div><br>
About Eventus WholeHealth:<br>
Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit www.eventuswholehealth.com.</div></div>

Clinician Support Specialist

Safe Harbor

<div><p><b>Position Summary</b></p>
<p>
The Floating Client Support Specialist (Floating CSS) provides trauma-informed support, structure, and consistency across multiple Safe Harbor shelter locations. This role ensures continuity of care and operational stability by assisting with coverage gaps, supporting client engagement, and maintaining shelter standards during staff absences.</p>
<p>
The Floating CSS carries a small Shelter Support caseload, supports communal living expectations, and promotes a safe and respectful environment. This position plays a vital role in maintaining structure, reinforcing boundaries, and fostering a sense of community within the shelters.</p><p></p><p><b><br>
Reports To:</b> Shelter Operations Supervisor (SOS)</p>
<p><b>
Classification:</b> Full-time, hourly, non-exempt, benefits eligible</p><p></p><p><b><br>
Key Responsibilities</b></p>
<p>
1. Client Support</p>
<ul>
<li>Carry a Shelter Support caseload and provide trauma-informed emotional support, structure coaching, and redirection.</li>
<li>Conduct check-ins and conversations that reinforce communal living expectations and Safe Shelter guidelines.</li>
<li>Facilitate or assist with roommate agreements, mediations, and re-entry conversations at the direction of a supervisor.</li>
<li>Lead or assist with Community Living (CL) Groups, Fun Nights, Butterfly Celebrations, and other client engagement activities.</li>
<li>Address shared space concerns respectfully through reminders, follow-up, and documentation in client trackers.</li>
<li>Maintain professional boundaries while promoting a safe, calm, and consistent shelter environment.</li>
<li>Recognize and report signs of emotional distress, safety risks, or behavioral escalation promptly.</li>
<li>Model trauma-informed communication and uphold client dignity and empowerment.</li>
</ul>
<p>2. Shelter Operations Support</p>
<ul>
<li>Assist with new arrival intakes, orientations, and room preparation as directed.</li>
<li>Participate in room and locker inspections, chore checks, and upkeep of shelter spaces.</li>
<li>Maintain and restock client and staff supplies, including personal care items, welcome kits, and cleaning supplies.</li>
<li>Assist with inventory management of household, personal care, and food items.</li>
<li>Support shelter organization projects such as decluttering, labeling, and organizing shared spaces or storage areas.</li>
<li>Assist with grocery and supply pickups, including coordination for hotel-based clients when needed.</li>
<li>Participate in fire drills, safety classes, and general safety preparedness activities.</li>
<li>Uphold standards of cleanliness and safety consistent with agency expectations.</li></ul><br>
<p></p>
<p>
3. Documentation &amp; Quality Assurance</p>
<ul>
<li>Document all client interactions, shelter updates, and incidents clearly and promptly.</li>
<li>Record observations and emerging client or shelter patterns related to safety, structure, or communal living.</li>
<li>Ensure documentation reflects trauma-informed, factual, and professional language.</li>
<li>Complete all required reports, trackers, and forms accurately and on time.</li>
<li>Support QA and data tracking efforts by maintaining accurate, detailed records for shelter operations.</li>
</ul>
<p>4. Flexible Role Based Coverage</p>
<ul>
<li>Provide shift and site coverage for CSS absences across locations.</li>
<li>Adjust to changes in staffing or shelter flow while maintaining consistency and professionalism.</li>
<li>Collaborate with the Lead CSS, SOS, and DSO to ensure smooth transitions and consistent service delivery.</li>
<li>Support shelter flow by assisting with client engagement, chores, and shared space structure when not assigned to direct coverage.</li>
</ul>
<p>5. Collaboration &amp; Communication</p>
<ul>
<li>Participate in team check-ins, supervision, and cross-location meetings.</li>
<li>Communicate regularly with supervisors regarding shelter updates, coverage, and client concerns.</li>
<li>Collaborate with CSS, Lead CSS, and SOS to reinforce consistent structure and trauma-informed approaches across shifts.</li>
<li>Support new hire orientation and shadow training when assigned.</li>
<li>Demonstrate flexibility, teamwork, and a proactive approach to problem-solving and shelter needs.</li>
</ul>
<p>6. Helpline &amp; On-call Support</p>
<ul>
<li>Respond to helpline calls as assigned, using trauma-informed and empathetic communication.</li>
<li>Complete helpline documentation accurately and report urgent needs or safety concerns to on-call or supervisory staff.</li>
<li>Support after-hours structure or communication when assigned.</li>
</ul>
<p><b>Qualifications &amp; Skills</b></p>
<ul>
<li>High school diploma or GED required; a combination of relevant college coursework and/or experience in human services, shelter operations, or a related field is preferred.</li>
<li>1&ndash;2 years of experience in shelter, communal living, or trauma-informed environments preferred.</li>
<li>Knowledge of, or openness to developing skills in, trauma-informed care and community living practices that promote safety and structure.</li>
<li>Strong organizational, communication, and documentation skills.</li>
<li>Computer literacy required, including Microsoft Teams, Outlook, and agency database.</li>
<li>Valid driver&rsquo;s license and reliable transportation required.</li>
<li>Ability to remain calm and professional during crises and changing shelter conditions.</li>
<li>Ability to lift and transport supplies, walk stairs, and engage in hands-on facility tasks.</li>
<li>Performs other duties or provides assistance as assigned to maintain safety, structure, and support across shelter locations.</li></ul><br>
<p></p>
<p><b>
Work Environment &amp; Expectations</b></p>
<ul>
<li>Based in residential shelter setting.</li>
<li>Must respond calmly and professionally to client needs and emergencies.</li>
<li>Expected to maintain confidentiality and adhere to all shelter safety and documentation protocols.</li>
<li>Participate in ongoing training and professional development to strengthen trauma-informed practices.</li>
<li>Model Safe Harbor&rsquo;s core values of dignity, safety, healing, and empowerment.</li></ul></div>

Floating Client Support Specialist (Anderson)

<div><div>Application Support Specialist: Empower the Future of MEP Construction!</div><div></div><div>
Ready to make a tangible impact on the construction industry using market-leading software? Trimble is looking for a passionate problem-solver to bridge the gap between complex technology and real-world results. As a vital liaison for our AutoBid platform, you will empower MEP professionals to build the world more efficiently while mastering cutting-edge digital construction workflows in a collaborative, forward-thinking environment.</div><div></div><div>
About Us:</div><div>
Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.</div><div>
AECO: The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations.</div><div></div><div>
What Makes This Role Great:</div><div>
In this role, you will be the primary technical architect of customer success, directly influencing how mechanical, electrical, and plumbing partners transition from traditional methods to sophisticated digital estimating. You will shape the future of construction technology by resolving complex software challenges and ensuring the world&rsquo;s essential infrastructure projects stay on track through your expert guidance.</div><div></div><div>
Key Exciting Responsibilities</div><ul><li>Serve as the primary support liaison, resolving complex software issues for Trimble&rsquo;s premier MEP estimating package.</li><li>Guide customers through sophisticated system setup, configuration, and implementation across diverse digital environments.</li><li>Master multi-channel communication to provide high-level technical solutions via live chat, web-based tools, and telephone.</li><li>Translate intricate technical concepts into actionable steps for users ranging from IT experts to field-based end users.</li><li>Drive product excellence by identifying root causes and collaborating on intuitive solutions for the AutoBid software suite.</li></ul><div></div><div>
Essential Skills &amp; Experience</div><ul><li>You possess a strong troubleshooting foundation in Windows, networking, and general computer systems.</li><li>You are an analytical thinker capable of making intuitive leaps to identify and resolve root cause software issues.</li><li>You have a proven ability to work autonomously and thrive in high-pressure, time-critical support environments.</li><li>You are a customer-oriented communicator with a talent for explaining technical logic to diverse audiences.</li></ul><div></div><div>
Bonus Points For:</div><ul><li>Experience within the mechanical or construction industry.</li><li>1+ years of professional experience in a technical customer support or call center environment.</li><li>Familiarity with AutoBid software or basic SQL knowledge.</li><li>Experience leveraging AI tools to enhance productivity.</li></ul><div></div><div>
Logistics:</div><div>
Location: Lake Oswego, OR or Knoxville, TN</div><div>
Schedule: Preference for 7am - 4pm PST or 10am - 7pm EST, M - F</div><div>
Travel Requirement: 0%</div><div></div><div>
Why You'll Love Working With Us</div><div>
At Trimble, we're not just a company that &quot;does good&quot;&mdash;we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.</div><div>
You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.</div><div>
Collaborate with like-minded people: Our strong internal culture is a &quot;hidden gem.&quot; You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of &quot;visionary pragmatists&quot; who think boldly and build things that work.</div><div>
Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often &quot;self-authored,&quot; empowering proactive &quot;doers.&quot;</div><div></div><div>
Application Support, Technical Support Engineer, MEP Estimating, AutoBid, Construction Technology, Software Troubleshooting, Customer Success, Mechanical Systems, AECO, Digital Construction.</div><div></div><div>
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, or federal law.</div><div></div><div>
Hiring Range</div>
$17.55&ndash;$23.27<div>
Pay Rate Type</div>
Hourly<div></div><div>
Bonus Eligible?</div>
No<div>
Commission Eligible?</div>
No<div><br>
Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.</div><div><br>
How to Apply: Please submit an online application for this position by clicking on the &lsquo;Apply Now&rsquo; button located in this posting.</div><div><br>
Application Deadline: Applications could be accepted until at least 30 days from the posting date.</div><div></div><div>
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values&mdash;Belong, Innovate, and Grow&mdash;we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at<div> https://investor.trimble.com</div>, under &ldquo;Corporate Governance.&rdquo;</div><div></div><div>
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.</div><div></div><div><div>
Trimble&rsquo;s Privacy Policy</div></div><div></div><div>
If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com.</div></div>

Mutakamela Insurance

<div>
 <p>
  <strong>
   About Mutakamela:
  </strong>
 </p>
 <p>
  <strong>
   Mutakamela Insurance
  </strong>
  is proud to be a growing leader in the insurance sector in Saudi Arabia. We are committed to attracting and developing top talent to support our continued success and expansion. At Mutakamela, we believe in building a strong, capable workforce aligned with our core values and strategic goals. Our culture is rooted in professionalism, innovation, and collaboration, making us a trusted name in the industry and a great place to grow your career.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role
  </strong>
  :
 </p>
 <p>
  The Application Support provides technical and functional support for core business applications within Mutakamela Insurance, ensuring stable, secure, and efficient operation of systems such as policy administration, claims processing, underwriting, and CRM platforms. The role is critical in troubleshooting user issues, managing application configurations, coordinating with vendors, and supporting business continuity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Challenges
  </strong>
  :
 </p>
 <ul>
  <li>
   Supporting mission-critical insurance systems with minimal downtime
  </li>
  <li>
   Managing incident escalations and communicating effectively with users
  </li>
  <li>
   Handling high volumes of tickets while maintaining service levels
  </li>
  <li>
   Supporting legacy systems and integrating with new technologies
  </li>
  <li>
   Ensuring application-related compliance (e.g., audit, data privacy) Responsibilities General-
  </li>
  <li>
   Provide first and second-line support for insurance applications and tools
  </li>
  <li>
   Log, track, and resolve incidents, service requests, and change tickets
  </li>
  <li>
   Troubleshoot system errors, bugs, and user issues; escalate as needed
  </li>
  <li>
   Conduct root cause analysis and implement corrective actions
  </li>
  <li>
   Support system configuration, testing, and upgrades
  </li>
  <li>
   Assist in user account setup, role permissions, and data access controls
  </li>
  <li>
   Work with vendors on support issues and application patches
  </li>
  <li>
   Document issue resolutions, SOPs, FAQs, and system updates
  </li>
  <li>
   Assist in application training and onboarding for end users
  </li>
  <li>
   Monitor system health, logs, performance, and scheduled jobs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Definitive:
  </strong>
 </p>
 <ul>
  <li>
   Install and maintain the performance of database servers.
  </li>
  <li>
   Develop processes for optimizing database security.
  </li>
  <li>
   Set and maintain database standards.
  </li>
  <li>
   Manage database access.
  </li>
  <li>
   Performance tuning of database systems.
  </li>
  <li>
   Install, upgrade, and manage database applications.
  </li>
  <li>
   Diagnose and troubleshoot database errors.
  </li>
  <li>
   Recommend and implement emerging database technologies and manage database reports, visualizations, and dashboards.
  </li>
  <li>
   Automation for repeating database tasks.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technical:
  </strong>
 </p>
 <ul>
  <li>
   Functional Requirements
  </li>
  <li>
   Application support tools (Jira, ServiceNow, Freshservice)
  </li>
  <li>
   Basic knowledge of databases (SQL queries, logs)
  </li>
  <li>
   Understanding of web-based applications and APIs
  </li>
  <li>
   Familiarity with core insurance systems (policy, claims, billing)
  </li>
  <li>
   Windows OS and basic networking knowledge
  </li>
  <li>
   Excel and reporting tools (basic data exports, validations)
  </li>
  <li>
   Exposure to cloud environments (Azure, AWS) is a plus
  </li>
  <li>
   Basic scripting or automation knowledge is a bonus (e.g., PowerShell) Education and Certifications Bachelor&rsquo;s degree in Information Technology, Computer Science, or equivalent Preferred
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Certifications:
  </strong>
 </p>
 <ul>
  <li>
   ITIL Foundation
  </li>
  <li>
   Microsoft Certified: Fundamentals or Modern Desktop
  </li>
  <li>
   Application-specific training or certifications (e.g., CRM, policy platforms)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Behaviors:
  </strong>
 </p>
 <ul>
  <li>
   Values Requirements
  </li>
  <li>
   Responsiveness: Quick and clear communication with users
  </li>
  <li>
   Problem-Solving: Analytical and solution-oriented approach
  </li>
  <li>
   Teamwork: Works well with IT, business, and vendor teams
  </li>
  <li>
   Customer Service: Prioritizes user satisfaction and clarity
  </li>
  <li>
   Accountability: Follows through and takes ownership of issues
  </li>
  <li>
   Integrity: Maintains data privacy and follows compliance protocols Experiences Required
  </li>
  <li>
   1-2 years in application support or IT helpdesk environment
  </li>
  <li>
   Experience supporting insurance or financial systems is preferred
  </li>
  <li>
   Familiarity with ticketing systems, SLAs, and ITIL practices
  </li>
  <li>
   Experience in handling user support, issue tracking, and system troubleshooting
  </li>
 </ul>
 <p>
 </p>
</div>


Cox Fleet (Part of Cox Enterprises)

<p></p><div><div><div>Job Description</div></div><br>
<p>
</p><div><div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>****Equal opportunity Employer &ndash; Disabled/Veterans encouraged to Apply****</b></h2><br>
<div></div>
<div><b>Cox Fleet keeps your fleet moving!</b></div>
<div>Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.</div>
<div> Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call center, Cox Fleet provides maintenance scheduled and unscheduled services to fleets anywhere, anytime.</div><br>
<div></div>
<div> Cox Fleet is currently hiring a<b> Fleet Services Coordinator II </b>to support the growth of the company.</div><br>
<div></div>
<div> <b>Duties &amp; Responsibilities:</b></div>
<ul><li><div>Managing the follow up maintenance transactions lifecycle from origination until the customer unit is in control/custody of the repair technician
</div></li></ul><ul><li><div>Timely and accurate documentation and notation in all Cox Fleet systems regarding each customer contact
</div></li></ul><ul><li><div>Providing excellent customer service for all internal and external customer calls
</div></li></ul><ul><li><div>Be professional and establish positive customer rapport
</div></li></ul><ul><li><div>Obtain customers approval for all repairs and services to be performed
</div></li></ul><ul><li><div>Proactively contact customers to schedule preventative maintenance at regular intervals, driving repeat business
</div></li></ul><ul><li><div>Partner and communicate consistently with Field Operations to schedule the right technicians to accounts, resulting in a positive customer experience
</div></li></ul><ul><li><div>Encourage customers to schedule repairs and maintenance in advance, creating a consistent pipeline of work for each supported technician
</div></li></ul><ul><li><div>Continuously develop and improve company capabilities in Dispatching and Service Scheduling
</div></li></ul><ul><li><div>Additional duties and special projects as assigned<br>
</div></li></ul><div></div><div><b>Requirements:</b></div>
<ul><li><div>High School Diploma/GED and 3 years&rsquo; experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years&rsquo; experience in a related field
</div></li></ul><ul><li><div>Excellent verbal and written communication skills; Ability to effectively communicate at all levels of the organization.
</div></li></ul><ul><li><div>Proven track record to collaborate cross-functionally, build positive relationships and become a trusted partner to relevant cross functional partners.
</div></li></ul><ul><li><div>Excellent organizational skills and the ability to balance a variety of tasks.
</div></li></ul><ul><li><div>Strong Excel and data entry skills, and the ability to learn new platforms (such as Cox Fleet IT Systems, including Web Wrench, MobileFrame, RO Writer)
</div></li></ul><ul><li><div>Common knowledge of the trucking industry; experience with fleet maintenance or other transportation experience in automotive/trucking would be very helpful.
</div></li></ul><ul><li><div>Ability to work independently and collaboratively within a team environment.
</div></li></ul><ul><li><div>Excellent problem-solving skills
</div></li></ul><ul><li><div>Highly organized with exceptional follow-through abilities</div></li></ul></div></div></div></div></div></div></div></div></div></div>

Fleet Client Services Specialist II

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