client care consultant

Banner Bank

Please take time to review Banner Bank's Consent & Privacy notice before applying. <br> Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. <br> <b>Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings</b> on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. <br> More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. <br> With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. <br> As a <b>Client Relationship Consultant </b>you will provide exceptional client service while engaging in sales and service activities at branch locations. Open accounts, assist with processing Banker transactions, cross-sell Bank products and services, take applications for and book loans, perform account and client profile maintenance, and respond to questions regarding client accounts. You'll also present tailored solutions that meet the client's specific financial needs or refer clients to other lines of business as appropriate. <br><ul><li><p>Client Relationship Consultant Requirements</p><p><li>1 or more years of Client Relationship Consultant experience or similar experience required</li><li>NMLS registration or ability to obtain required</li><li>A passion for providing superior client service</li><li>Ability to analyze client needs and make appropriate recommendations based on financial data</li><li>Effective communication and advisory ability</li></p></li><li><p>Our Process</p><p><li>Complete a simple application and answer a few questions</li><li>Take a quick assessment that gives us a little more insight on your work style</li><li>Have a phone interview with the manager or recruiter</li><li>Have an on-site interview with the manager and another key member or two of the team</li><li>Get an offer if it's the right fit for you and Banner</li><li>Start working after a background check and kick-off an amazing career</li></p></li><li><p>Compensation & Benefits</p><p><li>Targeted starting hourly range (based on experience): $19.56 - $ 27.39/hr </li><li>Incentive potential</li><li>Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life</li><li>Paid vacation time, sick time and 11 company paid holidays</li><li>401k (with up to 4% match)</li><li>Tuition reimbursement </li><li>Get more information at: Employee Benefits Banner Bank </li></p></li></ul>

Client Relationship Consultant

No Worries Care

<p>At No Worries Care, we've been delivering trusted, personalized in-home care since 1997. Join us in our commitment to worry-free care!</p><p>We're seeking a Client Care Specialist to assist with providing exceptional customer service to our clients. In this position, you will lead client outreach, conduct client sales efforts, and manage client care alongside our administrative team in Portland.</p><p><b>Key Responsibilities</b></p><ul><li>Perform assessments with potential clients to understand their needs</li><li>Establish and nurture relationships with clients and their families</li><li>Manage client care plans</li><li>Address client concerns and advocate for their needs</li><li>Regularly perform quality assurance visits with clients and caregivers</li><li>Assist with client/caregiver introductions</li><li>Collaborate with leadership and the marketing team to grow our client list and billable hours</li><li>Assist with marketing initiatives to bring on new clients</li><li>Assist with other office responsibilities as needed</li></ul><p><b>Qualifications</b></p><ul><li>2+ years of experience in client development, management or sales</li><li>2+ years in healthcare or in-home services</li><li>Strong communication skills, both written and spoken</li><li>Warm, approachable personality that excels at forging deep connections</li><li>Valid driver's license and auto insurance</li></ul><p>If you're excited about improving lives and ready to bring your passion to our Portland team, we'd love to connect with you!</p><p>Pay: $26.00 - $31.00 per hour</p><p>Expected hours: 40.0 per week</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Client Care Specialist

AccentCare

<div>Overview:
<div><b>Client Manager / Personal Care Services</b><br>
<b>Location:</b> Fort Worth<br>
<b>Position:</b> Client Manager<br>
<b>Remote/Virtual Position</b>: No</div><div></div><div><b><br>
Find Your Passion and Purpose as a Client Manager in Personal Care Services</b><br>
<b>Salary:</b> $40k - $43k<br>
<b>Schedule: </b>Monday - Friday; 8:00am - 5:00pm</div><br>
<div></div>
What You Need to Know:
<div><b>Reimagine Your Career in Personal Care Services</b></div><div>
Caring for others is more than what you do &mdash; it&rsquo;s who you are. At AccentCare, you&rsquo;ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You&rsquo;ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We&rsquo;re proud to be named one of <i>America&rsquo;s Greatest Workplaces 2025</i> by Newsweek &mdash; a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we&rsquo;re building together.</div><div></div><div><b><br>
Be the Best Client Manager You Can Be</b></div><div>
If you meet these qualifications, we would love to meet you:</div><ul><li>
High School Diploma or GED required</li><li>
60 hours or more of college coursework</li><li>
2+ years of supervisory experience in a healthcare facility, agency, or community-based setting.<br>
<ul><li>
(We&rsquo;re flexible: 1 year of leadership experience + 30 hours of college credit can substitute.)</li></ul></li><li>
Home care, caregiving, or staffing experience preferred.</li><li>
Strong communication, organizational, and problem-solving skills.</li><li>
Must have valid driver&rsquo;s license, reliable transportation, and auto insurance.</li><li>
Bilingual skills a plus, but not required.</li></ul><div><b>
Responsibilities:</b></div><div>
As a Client Manager, you will:</div><ul><li>
Receives and conducts client intake and assessment and periodic visits to clients&rsquo; locations.</li><li>
Manages team of Caregivers, including interviewing, hiring, orienting, training, performance evaluations, and coaching.</li><li>
Supervises client services to ensure client needs are successfully met and plan of care is being followed to company standards.</li><li>
Maintains client information in VividCare system, including inputting client information, tracking insurance, and contract authorizations.</li><li>
Coordinates requests for home care services and initiation of care, gathers necessary case information, checks Caregiver availability, and schedules initial Caregivers based on case requirements and availability.</li><li>
Cultivates new and existing relationships with current referral sources in partnership with sales team.</li></ul><div><b>
Our Investment in You</b></div><div>
Caring for others starts with caring for you. We&rsquo;re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include:</div><ul><li>
Medical, dental, and vision coverage</li><li>
Paid time off and paid holidays</li><li>
Professional development opportunities</li><li>
Company-matching 401(k)</li><li>
Flexible spending and health savings accounts</li><li>
Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app</li><li>
Programs to celebrate achievements, milestones, and fellow employees</li><li>
Company store credit for your first AccentCare-branded scrubs for patient-facing employees</li><li>
And more!</li></ul>
Why AccentCare?:
<div></div><div><b>Come As You Are</b></div><ul><li>
At AccentCare, you&rsquo;re part of a community that cares &mdash; for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.</li></ul>
Posted Salary Range: USD $40,000.00 - USD $43,000.00 /Yr.</div>

Client Manager Personal Care

Smith+Nephew

<div><p><b>Life Unlimited. </b>At Smith+Nephew, we design and manufacture technology that takes the limits off living.
</p><p>Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual to fill the role of <b>Consultant - Global Customer Care </b>. This role is a strategic blend of <b>Process Excellence, PMO, Transition Leadership, and Governance </b>, focused on driving operational efficiency, customer-centric transformation, disciplined execution across global markets. One who has proven background in <b>Lean, Six Sigma, Gemba, Kaizen, PMP-based Project Management, Value Stream Mapping, Transition Management, Operating Model governance, </b>with a proven ability to influence stakeholders and drive sustainable change <b>. </b>Let's craft the future together!
</p><p><b>What will you be doing?
</b></p><p><b>Process Excellence and Continuous Improvement &ndash;
</b></p><ul><li>Drive <b>Lean, Six Sigma, Kaizen </b><b>and Gemba initiatives </b>to improve efficiency, quality, and customer outcomes.
</li><li>Lead <b>Value Stream Mapping </b>exercises to identify waste, bottlenecks, and improvement opportunities.
</li><li>Identify, standardize, and scale best practices across Europe, APAC, and Americas.
</li><li>Foster and embed a strong <b>continuous improvement </b>culture within Global Customer Care operations.
</li><li>Translate <b>improvement initiatives </b>into measurable outcomes aligned to business and customer KPIs.
</li></ul><p><b>Transition Leadership &amp; Change Management:
</b></p><ul><li>Lead <b>end-to-end process transitions </b>and migrations, ensuring smooth execution, minimal disruption, and rapid stabilization.
</li><li>Own transition governance including risk assessment, mitigation planning, and readiness validation.
</li><li>Act as a single point of contact and voice of transitions to leadership, providing structured updates on progress, risks, and outcomes.
</li><li>Partner with global teams to ensure effective knowledge transfer, documentation, and post-transition support.
</li></ul><p><b>Project Management &amp; Strategic Initiatives:
</b></p><ul><li>Apply <b>PMP methodologies </b>to plan, execute, track, and close projects on time and within scope.
</li><li>Lead and support <b>strategic Customer Experience initiatives </b>(NPS, CSAT), converting insights into actionable improvements.
</li><li>Manage interdependencies across initiatives and ensure alignment with broader Global Customer Care strategy.
</li><li>Collaborate with and manage external vendors, ensuring delivery against SLAs, quality standards, and contractual commitments.
</li></ul><p><b>SOP Governance, Audits &amp; Compliance
</b></p><ul><li>Own and drive <b>SOP audits, reviews, and periodic validations </b>to ensure process adherence and standardization.
</li><li>Ensure SOPs are current, compliant, and effectively embedded within operations.
</li><li>Identify gaps through audits and reviews and lead corrective and preventive actions (CAPAs).
</li><li>Partner with site leadership to ensure audit readiness and sustained compliance.
</li></ul><p><b>Operational Excellence, KPIs &amp; Governance
</b></p><ul><li>Monitor, analyse, and maintain Site KPIs, ensuring performance trends are visible and improvement actions are driven.
</li><li>Facilitate and govern MBRs, QBRs, and operational reviews, providing clear insights and recommendations.
</li><li>Drive improvements in service levels, productivity, quality, and customer satisfaction metrics.
</li><li>Ensure alignment with Global Customer Care and Supply Chain standards.
</li></ul><p><b>Smith &amp; Nephew Operating System (SNOS) Enablement
</b></p><ul><li>Lead and drive the adoption of the Smith &amp; Nephew Operating System (SNOS) across the site.
</li><li>Ensure Tier 0 to Tier 3 reporting is embedded, consistently followed, and effective.
</li><li>Conduct regular SNOS audits to validate compliance at both team and site levels.
</li><li>Coach leaders and teams on SNOS principles, behaviours, and cadence to build operational maturity.
</li><li>Ensure the site remains audit-compliant and aligned to SNOS expectations.
</li></ul><p><b>Stakeholder &amp; Vendor Management
</b></p><ul><li>Build strong partnerships with internal stakeholders and senior leadership to align priorities and outcomes.
</li><li>Influence decision-making through data-driven insights and structured problem-solving.
</li><li>Ensure vendor accountability, performance tracking, and continuous improvement.
</li></ul><p></p><p><b>What will you need to be successful?
</b></p><ul><li><b>Education: </b>Bachelor's Degree or equivalent experience in Business Administration, Supply Chain or related field in Manufacturing/Service industry.
</li><li><b>Experience: </b>Minimum 5 to 10 years of relevant experience in <b>Process excellence, PMO, transformation and Transition.
</b></li><li>Strong expertise in <b>Process Excellence, Lean, Six Sigma, Gemba </b>, and <b>Kaizen methodologies.
</b></li><li>Proven experience in <b>PMO/project management (PMP preferred), </b>driving initiatives from concept to execution.
</li><li>Ability to <b>lead transitions </b>, ensuring seamless process migration and stabilization.
</li><li>Expertise in <b>Value Stream Mapping </b>to drive operational improvements.
</li><li>Ability to <b>manage multiple stakeholders </b>and influence decision-making at leadership levels.
</li><li>Strong analytical mindset with an <b>eye for detail </b>and a passion for driving data-backed improvements.
</li><li>Self-starter with the ability to <b>work independently and demand accountability </b>from vendors.
</li><li>Experience in working across <b>global teams and diverse time zones </b>.
</li><li>This Role demands working 5 days working from Office &ndash; No Hybrid Model Available.
</li><li><b>Working from Office for all 5 days (Monday to Friday)- Kharadi, Pune.
</b></li><li><b>Shift Timings - US shift (5:30 PM to 2:30 AM IST). </b>Flexibility to work in <b>any shift as required </b>.
</li></ul><p><b>You. Unlimited.
</b></p><p>We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve.
</p><p><b>Inclusion + Belonging </b>- Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/
</p><p><b>Other reasons why you will love it here!
</b></p><ul><li><b>Your Future: </b>Major Medical coverage + Policy exclusions and insurance non-medical limit. Educational Assistance.
</li><li><b>Work/Life Balance: </b>Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave.
</li><li><b>Your Wellbeing: </b>Parents / Parents in Law&rsquo;s Insurance, Employee Assistance Program, Parental Leave.
</li><li><b>Flexibility </b>: Hybrid Work Model (For most professional roles)
</li><li><b>Training: </b>Hands-On, Team-Customized, Mentorship
</li><li><b>Extra Perks: </b>Free Cab Transport facility for all employees, One Time Meal provided to all employees as per shift. Night Shift Allowances.
</li></ul><p>#YS1
</p><p></p><div><p>Stay connected by joining our Talent Community .
</p><p></p><p>We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.<br>
</p><p><br>
Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into <b>You. Unlimited. </b>, life, culture, and benefits at S+N.
</p></div><p></p><div><p>Explore our website and learn more about our mission, our team, and the opportunities we offer.</p></div></div><p></p>

Consultant – Global Customer Care

Luminey

<p><b>Job Title:</b> Client Growth Services<br/><b>Company:</b> Black Diamond Media Company (Pvt.) Ltd.<br/><b>Location:</b> DHA Phase 6, Lahore<br/><b>Job Type:</b> Full-Time | Onsite</p><p><b>Role Overview</b></p><p>Black Diamond Media Company (Pvt.) Ltd. is seeking a motivated and results-driven professional for the role of <b>Client Growth Services</b>. This position focuses on strengthening client relationships, improving retention, and identifying opportunities for business expansion and long-term growth.</p><p><b>Key Responsibilities</b></p><ul><li>Manage and expand existing client accounts through upselling and cross-selling opportunities</li><li>Build strong, long-term relationships by understanding client objectives and growth plans</li><li>Coordinate with internal teams including creative, digital, events, and operations to ensure seamless service delivery</li><li>Monitor client performance, satisfaction, and campaign results to drive continuous improvement</li><li>Support business growth initiatives through regular client engagement and strategic follow-ups</li></ul><p><b>Requirements</b></p><ul><li>2&ndash;4 years of experience in client servicing, account management, or growth-related roles</li><li>Prior experience in advertising agencies, media, events, or exhibitions will be preferred</li><li>Strong communication, coordination, and relationship management skills</li><li>Ability to identify client needs and translate them into growth opportunities</li><li>Proactive, organized, and growth-focused mindset</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Client Growth Services

Kazamer

<div><ul><li>Full Time</li>
<li>Dubai</li><br>
</ul><div><div><div><div><div><p>Kazamer Tax Consultant is looking for a friendly and customer-focused <b>Customer Care Executive</b> to join its team in <b>Dubai</b>. This role is ideal for individuals who enjoy interacting with clients, providing accurate information, and ensuring a positive service experience while supporting the company&rsquo;s professional consultancy services.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Handle client inquiries through phone calls, emails, and in-person interactions.</li>
<li>Provide clear information about services, processes, and documentation requirements.</li>
<li>Resolve customer concerns and complaints in a timely and professional manner.</li>
<li>Maintain accurate records of client interactions and follow-ups.</li>
<li>Coordinate with internal departments to ensure smooth service delivery.</li>
<li>Assist in scheduling appointments and managing client requests.</li>
<li>Ensure high levels of customer satisfaction and service quality.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s degree or relevant diploma preferred.</li>
<li>Previous experience in customer service or a similar role is an advantage.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to handle multiple tasks and work under pressure.</li>
<li>Proficiency in MS Office and basic computer applications.</li>
</ul>
<p>The <b>Customer Care Executive</b> position at Kazamer Tax Consultant in <b>Dubai</b> offers an excellent opportunity to work in a professional environment focused on client satisfaction and service excellence. This role is well suited for individuals who are proactive, courteous, and committed to delivering a high standard of customer support.</p></div></div></div></div></div></div><p></p>

Customer Care Executive

Berkowits Hair & Skin Clinic

<div><div><b><i>Consultant Doctor - For Trichology &amp; Cosmetology Clinic</i></b></div><div><b><i>
 Full Time</i></b></div><div></div><div><b><br>
About us</b></div><div>
Berkowits Hair &amp; Skin Clinic is one of India&rsquo;s leading and fastest-growing aesthetic and trichology chains, with <b>45+ clinics across the country</b> and over <b>30 years of excellence</b> in advanced hair and skin solutions. Trusted by more than <b>1,00,000 clients</b>, Berkowits pioneered non-surgical hair replacement in India and continues to lead the industry with innovative technologies in trichology, dermatology, lasers, and regenerative treatments. Our core USP lies in delivering <b>ethical, science-backed, personalised care</b> through highly trained professionals and globally approved technologies. With a strong legacy of breakthroughs and consistent client satisfaction, our mission is to make world-class aesthetic care accessible, while our vision is to be <b>India&rsquo;s most trusted and technology-driven brand</b> in beauty, wellness, and medical aesthetics&mdash;committed to safety, results, and an exceptional client experience.</div><div></div><div><b><br>
Job Overview</b></div><div></div><div><br>
We are looking for a sales-oriented Assistant Branch Manager to support branch operations and drive revenue at our Kailash Colony clinic. The ideal candidate should have prior experience as a Counsellor or Consultant in a clinic, wellness, or healthcare environment. Comprehensive training will be provided by the company.</div><div></div><ul><li><b><br>
Job Title: Assistant Branch Manager</b></li><li><b>
Company: Berkowits Hair &amp; Skin Clinic</b></li><li><b>
Location: Kailash Colony, Delhi</b></li><li><b>
Salary: Up to ₹50,000 per month</b></li><li><b>
Employment Type: Full-time</b></li></ul><div></div><div><b><br>
Key Responsibilities</b></div><br>
<div></div><ul><li>
Achieve<b> sales targets</b> through effective client counselling and conversions</li><li>
Handle walk-in and lead-based consultations for hair &amp; skin treatments</li><li>
Assist the Branch Manager in daily clinic operations</li><li>
Ensure excellent customer service and client satisfaction</li><li>
Follow up with prospective and existing clients for treatment plans</li><li>
Coordinate with the front desk and internal teams for smooth operations</li><li>
Handle billing, reports, and basic MIS</li><li>
Follow company policies and standard operating procedures</li></ul><div></div><div><b><br>
Required Skills &amp; Experience</b></div><div></div><ul><li><b><br>
1&ndash;3 years of experience as a Counsellor / Consultant / Sales Executive</b></li><li>
Strong sales and conversion skills</li><li>
Excellent communication and interpersonal skills</li><li>
Target-driven and customer-focused approach</li><li>
Basic knowledge of MS Excel and clinic software is an advantage</li></ul><div></div><div><b><br>
Why Join Berkowits?</b></div><div></div><ul><li><b><br>
Reputed brand in hair &amp; skin care</b></li><li><b>
Structured training and support provided</b></li><li><b>
Attractive salary with performance-based incentives</b></li><li><b>
Growth opportunities within the organisation</b></li></ul><div></div><div><b><br>
Apply Now - 9211369400 &amp; careers@berkowits.in</b></div></div>

Assistant Branch Manager - Kailash colony

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