client care manager

Community Choice dba Action Health Partners

<p>Job Summary</p><p>The Client Care Manager plays a vital role in supporting individuals and families by facilitating access to medical, behavioral health, and social support services. This position provides comprehensive care coordination services across one or more care coordination programs administered by the agency, ensuring services are person-centered, culturally responsive, and aligned with program requirements.</p><p>Client Care Managers work directly with participants, their families or caregivers, and multidisciplinary partners to identify needs, reduce barriers to care, and support participants in achieving their health and wellness goals. This role requires strong outreach skills, independent work in community settings, accurate documentation, and the ability to collaborate effectively across systems of care.</p><p>This is a hybrid remote employment opportunity where much of the work is done via a combination of home-based work and field work reaching clients in their homes and other appropriate locations. This position is responsible for providing all aspects of Care Coordination in Chelan and Douglas counties under multiple care coordination programs.</p><p>The ideal candidate will be trustworthy, organized, and have excellent interpersonal skills to engage and carry a case load of clients. The position requires effective outreach and recruitment of beneficiaries in a large and mostly rural geographic area, ability to work effectively with minimal supervision, and the use of Health IS platforms for documentation.</p><p><b>Primary Duties:</b></p><p>Outreach</p><ul><li>Conduct proactive outreach to identify, engage, and enroll eligible individuals into care coordination services in alignment with program requirements.</li><li>Perform outreach through multiple methods including phone, mail, electronic communication, in-person visits, and community-based settings.</li><li>Explain program purpose, services, and participant expectations clearly and accurately to potential participants and their families or caregivers.</li><li>Build and maintain effective working relationships with referral sources, community partners, healthcare providers, and social service organizations to support ongoing referrals and engagement.</li><li>Make repeated and timely attempts to contact hard-to-reach or disengaged participants using approved outreach strategies.</li><li>Document all outreach efforts, contacts, and outcomes accurately and timely in the Electronic Health Record (EHR) or required tracking systems.</li><li>Adjust outreach approaches based on participant needs, cultural considerations, geographic barriers, and program guidelines.</li><li>Meet program-defined outreach, engagement, and enrollment benchmarks as applicable.</li></ul><p>Client Engagement and Support</p><ul><li>Engage assigned participants through phone, mail, electronic communication, and in-person visits.</li><li>Build trusting relationships with participants and, when appropriate, their families or caregivers.</li><li>Complete screenings, assessments, and program-required tools to identify needs, strengths, and priorities.</li><li>Support participants in developing and following individualized care or action plans that reflect participant-identified goals.</li><li>Provide services in a respectful, trauma-informed, and culturally responsive manner, with attention to social determinants of health.</li></ul><p>Care Coordination and Collaboration</p><ul><li>Client Care Manager&rsquo;s complete program-required care plans, screenings, and consents in accordance with applicable care coordination models and contracts.</li><li>Coordinate care across healthcare providers, behavioral health agencies, social service organizations, and community resources.</li><li>Facilitate referrals and follow-up to ensure continuity and timeliness of services.</li><li>Participate in care team communication, case conferencing, and interdisciplinary collaboration as required by program standards.</li><li>Advocate for participants to reduce barriers to care and improve access to needed services.</li></ul><p>Documentation and Compliance</p><ul><li>Maintain accurate, timely, and thorough documentation of all participant contacts and care coordination activities in the Electronic Health Record (EHR) or other required systems.</li><li>Ensure confidentiality and security of participant information in compliance with HIPAA and agency policies.</li><li>Adhere to all relevant federal, state, contractual, and program-specific requirements.</li></ul><p>Administrative and Organizational Support</p><ul><li>Manage assigned caseloads effectively and meet productivity and documentation expectations.</li><li>Respond to participant inquiries and concerns in accordance with agency policies and procedures.</li><li>Represent the agency professionally in the community and with partner organizations.</li><li>Assist with program-related projects or duties as assigned by leadership.</li></ul><p><b>Requirements/Qualifications</b></p><ul><li>Bachelor&rsquo;s degree Nursing, Social Work, Psychology, Social Services, or a closely related field required; OR Associate degree in Nursing, Social Work, Psychology, Social Services, or a closely related field, with four or more years' experience in care coordination.</li><li>Two or more years of experience in care coordination, case management, healthcare, social services, or a related field preferred.</li><li>Experience as a Health Home Care Coordinator or working within a Medicaid Health Home or similar care coordination model is preferred.</li><li>Knowledge of community resources, healthcare systems, and social service networks.</li><li>Experience using Electronic Health Records (EHRs) and basic computer applications (e.g., Microsoft Word, Excel).</li><li>Fluent in Spanish and English</li><li>Strong communication, organizational, and time-management skills.</li><li>Ability to work independently with minimal supervision in community-based settings.</li><li>Reliable transportation, valid driver&rsquo;s license, and ability to travel locally as required.</li><li>Ability to pass a criminal background check.</li></ul><p><b>Benefits</b></p><ul><li>Free medical and dental insurance for employee-only insurance coverage (premiums are paid 100% by the company)</li><li>Paid Time Off</li><li>Paid Holidays</li><li>Bereavement Leave</li><li>Mileage reimbursement for approved business travel</li></ul><p><b>Environmental Factors</b></p><ul><li>Must be able to sit or stand for extended periods of time.</li><li>Have speech, visual, and hearing skills sufficient to interact with staff and customers.</li><li>Must have a valid driver&rsquo;s license and proof of insurance.</li><li>Must be able to travel as needed.</li><li>Must have ability to lift 25 pounds.</li></ul><p>Pay: $26.73 - $38.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Language:</p><ul><li>Spanish (Required)</li></ul><p>Work Location: Hybrid remote in East Wenatchee, WA 98802</p>

Client Care Manager

Activities of Daily Living Behavioral Health

<p>Join us in making a difference in the lives of those we serve by applying your skills as a Case Manager. Your expertise can help empower individuals and families on their journey toward stability and success.</p><p>Case Manager Job Description</p><p>Overview:</p><p>We seek a Case Manager to oversee client care and ensure quality outcomes and satisfaction.</p><p>Responsibilities:</p><p>- Manage care for up to 40 clients in Medicaid Waiver and Long Term Care programs.</p><p>- Ensure Direct Support Workers (DSW) follow care plans and maintain client health.</p><p>- Train, supervise, and evaluate DSWs.</p><p>- Communicate with clients, families, and affiliates.</p><p>- Conduct home visits quarterly, annually, and as needed.</p><p>- Document client interactions and care changes.</p><p>- Participate in after-hours on-call rotation and provide in-home backup support.</p><p>Skills:</p><p>- Experience in case management or related field preferred. Will train right candidate.</p><p>- Experience with developmental disabilities preferred</p><p>- Strong communication, organizational, and multitasking skills</p><p>- Compassionate and team-oriented</p><p>Qualifications:</p><p>- High School Diploma or equivalent</p><p>- Current driver&rsquo;s license</p><p>- Knowledge of HCBS rules and regulations preferred</p><p>Details: Full Time hours available</p><p>- Salary: $14.00 per hour</p><p>- High school diploma or equivalent preferred</p><p>- Schedule: To be discussed</p><p>Join us and make a difference in our clients' lives!</p><p>Job Type: Full-time</p><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: From $14.00 per hour</p><p>People with a criminal record are encouraged to apply</p><p>Work Location: In person</p>

Case Manager

BrightStar Care

<p><i><b>Location: </b></i><i>BrightStar Care of Mesa Gilbert</i></p><p>Are you ready to lead with purpose and make a meaningful impact in people&rsquo;s lives? At BrightStar Care, we&rsquo;re looking for a passionate and driven Branch Manager to oversee operations, inspire teams, and deliver exceptional care to our clients. If you&rsquo;re seeking a leadership role with flexibility, growth opportunities, and a company that truly values its people, this is your chance to shine. Join a team that lives by our mission of providing A Higher Standard of Care.</p><p><b>Why Join BrightStar Care? </b></p><p>We believe that caring for our employees is just as important as caring for our clients. That&rsquo;s why we offer a comprehensive and competitive benefits package:</p><p><b>Compensation &amp; Financial Benefits</b></p><ul><li>Competitive Salary based on experience</li><li>Weekly pay with direct deposit</li><li>401(k) retirement plan Health &amp; Wellness</li><li>Medical, Dental, and Vision insurance</li><li>Short-Term Disability, Critical Illness, Accident, and Hospital Confinement coverage Whole Life and Term Life insurance options</li><li>Employee Assistance Program (EAP)</li></ul><p><b>Work-Life Balance &amp; Flexibility</b></p><ul><li>Flexible scheduling options</li><li>Generous paid time-off plans</li><li>Bereavement pay</li><li>Weekend and evening flexibility</li></ul><p><b>Professional Growth &amp; Support </b></p><ul><li>Ongoing training and free continuing education</li><li>Career advancement&mdash;we promote from within</li><li>RN oversight and clinical support</li><li>Recognition programs (Employee/Nurse of the Month) Additional Perks</li><li>Legal and financial advisory services (free or discounted)</li><li>Mobile scheduling, time tracking, and care documentation</li><li>Access shifts and updates on-the-go</li></ul><p><b>What Sets Us Apart</b></p><ul><li>Recognized as an Employer of Choice by HomeCare Pulse</li><li>Over 95% of locations are Joint Commission accredited (or in process)</li><li>Proud recipient of the Enterprise Champion for Quality award&mdash;8 years running</li><li>Locally owned and operated locations backed by a nationally respected brand</li></ul><p>Your Role as Branch Manager As the Branch Manager, you will be responsible for overseeing daily operations while ensuring high-quality care, strong team performance, and regulatory compliance.</p><p><b>Key Responsibilities</b></p><ul><li><b>Client &amp; Customer Care: </b>Lead and support Customer Care Managers (CCMs) while maintaining exceptional client relationships</li><li><b>Recruitment &amp; Staffing: </b>Develop and execute ongoing recruitment strategies to attract and retain top talent</li><li><b>Operations Management: </b>Oversee payroll, scheduling, billing, and coding processes using company systems and tools</li><li><b>Compliance &amp; Accreditation: </b>Ensure adherence to Joint Commission standards and all federal, state, and local regulations</li></ul><p><b>What We&rsquo;re Looking For</b></p><p><b>Proven leadership experience in healthcare, home care, or a related field</b></p><ul><li>Strong operational, organizational, and problem-solving skills</li><li>Excellent communication and team-building abilities</li><li>Commitment to delivering high-quality, compassionate care</li></ul><p>Ready to Make an Impact? Join BrightStar Care and lead a team that&rsquo;s dedicated to making a difference every day. If you&rsquo;re passionate about leadership, care, and excellence&mdash;we want to hear from you.</p><p><b>Apply today and take the next step in your career.</b></p><p>Pay: $65,000.00 - $75,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Branch Manager - Home Care

Solarity

<div><div><div>A Client Support Analyst&rsquo;s objective is to deliver necessary changes to expand and improve Solarity within our clients&rsquo; electronic medical record ecosystem.</div></div><div><div><b>
Primary Responsibilities</b></div></div><ul><li><div>
Execute tasks based on direction provided by the Client Care Manager.
</div></li><li><div>Collaborate with internal client champion(s) to define success criteria for implementing projects with relatively low complexity.</div></li><li><div>
Work in partnership with end users, project stakeholders, and/or subject matter experts to define preferred application behavior and technical specifications.
</div></li><li><div>Coordinate with cross-functional teams to implement changes in a test and production Solarity environment.
</div></li><li><div>Design and work with application business owner(s) to execute acceptance, full system, and regression testing.</div></li><li><div>
Determine necessary project tasks, estimate task level of effort, task dependencies, and start/stop dates to meet project deliverable requirements.</div></li><li><div>
Triage, troubleshoot, and escalate workflow or application design issues with implemented changes.
</div></li><li><div>Adhere to best practices and standards.</div></li><li><div>
Actively use Solarity product knowledge base content and subject matter experts to execute tasks.
</div></li><li><div>Accurately report time spent of request or project deliverables using a web based application.
</div></li><li><div>Comply with Solarity&rsquo;s policies, procedures and guidelines.</div></li><li><div>
May be required to perform other related duties as assigned</div></li></ul><div><div><b>
Qualifications</b></div></div><ul><li><div>
1+ year of relevant business analysis, technical analysis, software support, or other relatable Solarity experience required.</div></li><li><div>
Experience with Microsoft Office (Outlook, Word, Excel) required.
</div></li><li><div>Excellent verbal and written communication skills.</div></li><li><div>
Ability to interact and lead a professional conversation with a customer.</div></li><li><div>
Ability to quickly learn new changes in technology and strong problem solving skills.</div></li><li><div>
Ability to self-organize and achieve assigned goals with limited supervision.</div></li><li><div>
The following helpful, but not required:
</div><ul><li><div>SQL Server Management Studio experience.</div></li><li><div>
Basic understanding of maintaining application configuration files, HTML, XML, Lua programming language, HL7 interface.</div></li><li><div>
Associate or professional certification in related field.
</div></li><li><div>Familiarity with Microsoft Visio or diagramming tool.</div></li><li><div>
Healthcare information technology background.</div></li></ul></li></ul><p>
</p><div><div><b>About Solarity</b></div></div><div><div>
Solarity improves the accuracy, accessibility, and interoperability of electronic medical records through innovative, service-backed technology to capture and index healthcare documentation. Our solutions convert any healthcare document into properly formatted and indexed EMR data. Customers save time, improve efficiency, and enhance the value of their EMR investments while allocating labor resources more productively.</div></div><div><div>
We have more than 50 years of experience managing documents for billing and treatment. Our customers rely on us for easily implemented, easy-to-use innovations that deliver powerful, always-improving results, as well as flexible delivery models for healthcare organizations of all sizes and specializations. For more information, visit www.SolarityHealth.com.</div></div><div><div><b>
Equal Employment Opportunity</b></div></div><div><div>
Solarity is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, age, disability, marital status, genetic information, veteran status, sex, sexual orientation, gender identity or expression, or any other status protected by applicable law.</div></div><div><div><b><i>
Important Notice:</i></b><i> Solarity Health takes the security of job applicants seriously. Please be aware that all official recruiting communications from Solarity Health will come only from email addresses ending in </i><b><i>@solarityhealth.com</i></b><i> or through our applicant tracking system, Paycom, from addresses ending in </i><b><i>@msg.paycomonline.com</i></b><i>. We will never ask candidates for personal financial information, Social Security numbers, or payment of any kind during the recruiting or hiring process. If you receive a message from any other domain claiming to represent Solarity Health, do not respond and please report it to </i><i>hr@solarityhealth.com</i><i>.</i></div></div></div>

Client Support Analyst I

Emory Healthcare

<div>Overview:
<div><b>
Be inspired. Be valued. Belong.</b></div><div></div><div><br>
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:</div><ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits
</li><li>Wellness incentives</li></ul><div>
Ongoing mentorship, development, leadership programs...and more!</div>
Description:
<div>
The Care Manager is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement. The Care Manager will begin the process of care coordination at the time of the patient's admission by completing a thorough admission assessment and/or psychosocial assessment which will allow for a timely and accurate capture of information as well as foster the ability to begin working towards a discharge plan. The Care Manager is an integral part of the interdisciplinary care team who is required to attend rounds, care conferences, and/or care team meetings. The Care Manager will act as a representative of both the hospital care team and the patient/family in an effort to balance patient/family choice and projected care coordination needs with the ability to execute such services. The Care Manager will work with the hospital care team and the patient/family in order to plan and implement the best possible plan for the patient while taking various factors, limitations, and patient/family preference into consideration. The Care Manager will identify and recommend post-acute services and will complete referrals to appropriate post-acute care providers in a timely manner, coordinating directly with the patient/family as well as the care team. Through continuous assessment and review, the Care Manager will apply critical thinking to ensure alignment and appropriateness of post acute services as the patient clinically progresses throughout their stay. Ultimately, the Care Manager is responsible for ensuring the discharge plan is aligned to be executed with the patient's medically cleared for discharge date as well as the projected length of stay as provided by the payor. The Care Manager identifies and participates in the development of strategies to reduce unnecessary length of stay and/or resource consumption. The Care Manager escalates cases, as appropriate, to management, Physician Advisor, Complex Care team and/or Ethics committee. It is the role of the Care Manager to educate patients/families as well as the care team as it relates to post acute services, transitions of care, readmission mitigation, appropriate post-acute level of care choices and available resources. The Care Manager provides supportive and therapeutic communication for patients, families and loved ones who are experiencing anxiety or stress due to illness, injury or physical limitations. The Care Manager must communicate confidently, effectively, and therapeutically while being assertive and conveying an impression which reflects favorably upon the organization The Care Manager will initiate and facilitate discussions with the payors in order to act as an advocate on behalf of the patient and hospital in an effort to reduce non-covered, non-authorized, or denied services. The Care Manager will issue and administer notices of non-coverage and potential liability to patients in accordance with predetermined regulations, policies, and procedures. The Care Manager serves as a resource to the Physician, Interdisciplinary Care Team, and patient for the interpretation of external regulations and organizational policies and procedures as it pertains to Discharge Planning and Care Coordination. The Care Manager will ensure compliance with all regulatory requirements as it relates to Government and Commercial Payors. The Care Manager will ensure compliance with all third party payers and federal and state regulatory agencies. The Care Manager will ensure proper use of Case Management Systems and workflows.</div><div></div><div><br>
Minimum Qualifications:</div><div>
RN CM: MINIMUM REQUIRMENTS 1. Valid, unencumbered Registered Nurse License approved by the Georgia Board of Nursing. 2. Two (2) years experience in healthcare. PREFERRED 1. Bachelors degree in Nursing from an accredited school of nursing.</div><div>
SW CM I: MINIMUM REQUIREMENTS 1. Masters in Social Work from an accredited school of social work. 2. Demonstrated knowledge of software/EMR applications.</div><div>
PREFERRED 1. One (1) year healthcare experience in Acute Care setting. 2. Accredited Case Manager (ACM) Certification through the American Case Management Association or Certified Case Management (CCM) through the Commission for Case Manager Certification.</div><div></div><div><br>
SW CM II: MINIMUM REQUIREMENTS 1. Masters in Social Work from an accredited school of social work. 2. Licensed as a Master Social Worker (LMSW) through the Georgia Composite Board of Professional Counselors, Social Workers, and Marriage &amp; Family Therapists. 3. Demonstrated knowledge of software/EMR applications.</div><div>
PREFERRED 1. Two (2) years healthcare experience in Acute Care setting. 2. Accredited Case Manager (ACM) Certification through the American Case Management Association or Certified Case Management (CCM) through the Commission for Case Manager Certification.</div><div></div><div><br>
SW CM III: MINIMUM REQUIREMENTS 1. Masters in Social Work from an accredited school of social work. 2. Licensed as a Clinical Social Worker (LCSW) through the Georgia Composite Board of Professional Counselors, Social Workers, and Marriage &amp; Family Therapists. 3. Demonstrated knowledge of software/EMR applications</div><div>
PREFERRED 1. Three (3) years healthcare experience in Acute Care setting. 2. Accredited Case Manager (ACM) Certification through the American Case Management Association or Certified Case Management (CCM) through the Commission for Case Manager Certification. productivity expectations and successfully complete yearly competencies.</div><div></div><div><b><br>
JOIN OUR TEAM TODAY!</b> Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet&reg; designated ambulatory practice. We are made up of 11 hospitals-4 Magnet&reg; designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.</div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</div><div></div><div><br>
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.</div></div>

Care Manager IP

Volunteer Behavioral Health Care System

<p><b>Care Manager (Full-Time) &ndash; Cookeville Campus</b></p><p>Location: Cookeville, TN<br/>Schedule: Monday to Friday 8am-5pm</p><p>Education Required: Bachelor&rsquo;s degree in counseling, psychology, social work, behavioral sciences, or related field.</p><p>Salary scale based on experience.</p><p><b>Job Summary</b></p><p>We are hiring a full-time Care Manager to provide person-centered support to adults and children. This role helps individuals access medical, behavioral health, social, and community resources following the TN Health Link model. Services are delivered in the office and community.</p><p><b>Key Responsibilities</b></p><p>Develop and monitor individualized care plans.</p><p>Coordinate medical and behavioral health appointments.</p><p>Connect individuals to community resources (housing, food, employment, legal, etc.).</p><p>Provide in-person support for treatment and medication adherence.</p><p>Assist with hospital discharge planning and crisis support.</p><p>Educate patients and families on independent living skills.</p><p>Maintain accurate documentation and reports.</p><p>Work collaboratively with team members, families, and providers.</p><p><b>Qualifications</b></p><p>Bachelor&rsquo;s degree behavioral sciences required (Counseling, Psychology, Social Work, or another related health field).</p><p>Strong communication, organizational, and interpersonal skills.</p><p>Ability to work both independently and as part of a multidisciplinary team.</p><p>Must demonstrate empathy, professionalism, and reliability.</p><p><b>Why Join Us?</b></p><p>Meaningful work that impacts individuals and families in the community.</p><p>Supportive team environment.</p><p>Opportunities for professional growth.</p><p>Competitive benefits and full-time stability.</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Loan forgiveness</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Do you have a bachelor&rsquo;s degree in behavioral sciences (Counseling, Psychology, Social Work, or another related health field)?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Case management: 1 year (Required)</li></ul><p>Work Location: In person</p>

Care Manager

Mental Health Cooperative

<div><p>Ranked one of Tennessee&rsquo;s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.<br>
</p><p><br>
Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.
</p><p></p><p>Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.<br>
</p><p><br>
If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!
</p><p></p><p><b>Job Title: </b>Care Manager I (Team 249)
<br>
<br>
<b>Schedule: </b>Mon-Fri, 8:00a-4:30p
<br>
<br>
<b>Salary: </b>$41,000 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available.<br>
</p><p><br>
<b>JOB SUMMARY: </b>Provide comprehensive care management services to children and youth with SED and their families and / or to adults with SPMI. Develop relationships with consumers and assist them in overcoming challenges to live healthy, successful lives in the community. Collaborate with interdisciplinary team and community partners to provide innovative solutions to help consumers achieve their goals.<br>
</p><p><br>
<b>RESPONSIBILITIES:
</b></p><ul><li>Providing quality consumer care
<ul><li>Engage with consumers monthly to assess needs, develop and address care plan goals, and coordinate care.
</li><li>Complete visits with consumers in the community (home, school, court, etc) to evaluate needs and connect with individuals where they are.
</li><li>Address mental health, physical health, social determinants of health, gaps in care, and ED/IP utilization.
</li><li>Provide side by side approach to consumers in evaluating and addressing barriers to engagement in treatment.
</li><li>Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
</li><li>Collaborate with consumers&rsquo; support system and identify / increase supports when needed.
</li><li>Follow training handouts and policies to ensure consumer care is delivered with utmost quality.
</li><li>Ensure timely and comprehensive documentation as informed by agency policies and procedures.
</li><li>Meet productivity standards as indicated in the policies and procedures.
</li></ul></li></ul><p></p><ul><li>Collaborate with team members and interdepartmentally
<ul><li>Actively participate in daily team meetings, coming prepared and ready to connect with team members to share insight, offer innovative solutions, and develop action plans. Follow up with plans developed in meetings.
</li><li>Participate in monthly supervision, coming prepared to discuss caseload, engage in professional development discussions, and receive feedback.
</li><li>Develop and maintain collaborative relationships across departments.
</li><li>Develop and maintain collaborative relationships with community partners.
</li>Demonstrates consistently Integrated Care Core Values of connection, innovation, compassion, and integrity.<br>
<li>
</li></ul></li></ul><p><br>
<b>REQUIREMENTS:
</b></p><ul><li>Bachelor&rsquo;s Degree in a health-related field of counseling, psychology, social work, or other behavioral health field required.
</li><li>Candidates with a bachelor&rsquo;s degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health.
</li><li>Valid Tennessee Driver&rsquo;s License
</li><li>Acceptable Motor Vehicle Report (MVR)
</li><li>Acceptable Criminal Background Investigation
</li><li>Personal Automobile Insurance
</li></ul><p></p><p><b>ABOUT YOU:
</b></p><ul><li>Team Oriented
</li><li>Recovery Focused
</li><li>Interpersonal Skills
</li><li>Initiative and Follow Through
</li><li>Engagement
</li><li>Time Management and Organization
</li><li>THL Measures Effectively Addressed
</li><li>Meets Program Productivity Standards
</li><li>Timely Documentation
</li><li>Flexible
</li><li>Solution Focused
</li><li>Professional
</li></ul><p></p><p><b>BENEFITS: </b>Mental Health Cooperative offers a full comprehensive beneﬁt plan for you to participate in. The following products are available:
</p><ul><li>Medical Insurance/Prescription Drug Coverage
</li><li>Health Savings Account
</li><li>Dental Insurance
</li><li>Vision Insurance
</li><li>Basic Life and AD&amp;D Insurance
</li><li>Short- &amp; Long-Term Disability
</li><li>Supplemental Life Insurance
</li><li>Cancer Insurance
</li><li>Accident Insurance
</li><li>Critical Illness Insurance
</li><li>403b - Retirement Plan
</li><li>Calm App for medication and mental health
</li><li>Gym membership discounts
</li>Pet Insurance<br>
<li>
</li></ul><p><br>
Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</p></div><p></p>

Care Manager I (Team 249)

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