client care representative

MedicalServiceQuotes.com

Job descriptionRapidly growing company in the healthcare industry is seeking a Client Service Representative. Full-time only candidates will be considered at our Castle Rock, CO office.Customer Service RepresentativeRequirements:<ul><li>Ability to communicate clearly and professionally, both verbally and in writing.</li><li>Has a pleasant, patient and friendly attitude.</li><li>Highly developed sense of integrity and commitment to customer satisfaction.</li><li>Demonstrated passion for excellence with respect to treating and caring for customers.</li><li>Strong decision making and analytical abilities.</li><li>Strong detail orientation and communication/listening skills.</li><li>Willingness to work a flexible schedule and occasional overtime when needed. Possess a strong work ethic and team player mentality.</li></ul>1+ years of experience in a customer service or help desk capacity required and Pharmacy Tech experience is a plus but not required. Some experience with multi line telephones, online application systems, and personal computers required. Knowledge of healthcare delivery model a plus. Experience with Internet Explorer, Microsoft Office, and healthcare coding/ billing helpful.Responsibilities:<ul><li>Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.</li><li>The representative will receive, review and process requests for healthcare service quotes using the company&rsquo;s proprietary service request system.</li><li>Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts.</li><li>Provide quality service and support in a variety of areas including, but not limited to: placing orders, reviewing client service instructions and confirming service completion.</li><li>Troubleshoot customer issues over the phone.</li><li>Work with insurance companies and medical providers to ensure patient satisfaction.</li><li>Use automated information systems to analyze the customer&rsquo;s situation.</li><li>Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company.</li><li>Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer&rsquo;s</li><li>Responsible for compiling and generating reports as they relate to customer service</li></ul>The customer service representative will provide information to customers in response to inquiries about products and services. The representative will receive, review and process requests for healthcare services and pharmacy benefit services using the company&rsquo;s proprietary service request system. The representative will also explain how to use account features and solve customer application and Internet problems. The customer service representative will receive, document and resolve customer complaints.Benefits package include health insurance, vision plan, 401k, and paid time off. Qualified candidates should submit their resumes by replying to this posting.Job Type: Full-timeSalary: $18.00 to $21.00 /hourBenefits:<ul><li>401(k)</li><li>Flexible schedule</li><li>Health insurance</li><li>Dental and Vision Insurance</li><li>Life insurance</li><li>Paid time off</li></ul>Schedule:<ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Microsoft Office: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul>Work Location: In personJob Type: Full-timePay: $18.00 - $21.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Customer service: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Castle Rock, CO 80104 (Required)</li></ul>Ability to Relocate:<ul><li>Castle Rock, CO 80104: Relocate before starting work (Required)</li></ul>Work Location: In person

Client Service Representative

CHRISTUS Health

<div>Description 
Summary:
Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.
Responsibilities:
<ul><li>Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate.</li><li>
Assists with answering phones, taking messages and assisting with patient and staff inquiries.</li><li>
Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner.</li><li>
Schedules appointments for patients in accordance with physician guidelines.</li><li>
Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested.</li></ul>
The following duties may also be performed: 
<ul><li>Checks in patients, verifies and updates necessary information in the medical record. Assists patients with completing all necessary forms.</li><li>
Scheduled appoints according to clinician template and follows office scheduling policies.</li><li>
Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims.</li><li>
Screens visitors and responds to routine requests for information.</li><li>
Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).</li><li>
Maintains strict confidentiality.</li><li>
Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.</li><li>
Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control.</li><li>
Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health&rsquo;s cultural diversity objectives.</li><li>
Supports and adheres to CHRISTUS Service Guarantee.</li><li>
Performs other related work as assigned by leadership.</li></ul>
Requirements:
<ul><li>High school diploma or equivalent.</li><li>
Knowledge of managed care preferred.</li><li>
Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.</li><li>
Excellent interpersonal and communication skills and good math knowledge essential.</li><li>
Some College Preferred</li><li>
Three or more years of experience in a health care organization.</li><li>
ICD9 and CPT coding (advanced skills) Preferred</li><li>
Experience with charge posting or collections Preferred</li></ul>
Work Schedule: 
MULTIPLE SHIFTS AVAILABLE
Work Type:
Full Time</div>

Clinic Patient Representative Senior - Urgent Care

JEVS Care at Home

<div>***We are looking for new caregivers to join our home care team in the Bensalem, Levittown, Fairless Hills areas.***

Caregiver Perks:
<ul>
<li>PTO - paid time off</li>
<li>Medical/Dental (must meet minimum hours worked requirement)</li>
<li>Weekly Pay</li>
<li>Paid In-services/Training</li>
<li>Dementia training</li>
<li>EVV Performance incentive available</li>
</ul>
Caregivers responsibilities (snapshot)

As a Caregiver you will be responsible for assisting the client in aspects of their daily life as is indicated by their care plan. Caregivers have an important role in allowing our clients to maintain their independence. Caregivers are provided training and tools to be successful in their role, including training on the Activities of Daily Living (ADL) and are provided access to Personal Protective Equipment (PPE). CPR, First Aid, and Dementia Training are also provided to all interested caregivers as Professional Development.
<div>
<ul><li>The Caregiver will demonstrate understanding of and encourage the independent living philosophy.</li></ul>
<ul><li>The JEVS Care at Home Caregiver will complete a competency examination after attending a training and orientation that address standard regulations. Annually thereafter, the JCAH Caregiver will complete an annual re-certification course and test.</li></ul>
<ul><li>The Caregiver will maintain confidentiality of client information as per HIPAA regulations.</li></ul>
<ul><li>The Caregiver will complete instrumental activities of daily living, according to the client&rsquo;s Plan of Care.</li></ul>
</div>
Required Education and Experience
<ul>
<li>Must be at least 18 years of age or older</li>
<li>A High School diploma or GED is required</li>
<li>Certified Nurse Aide Certification preferred but not required</li>
<li>Ability to follow verbal and written instructions</li>
<li>Ability to effectively communicate with Client Care Manager</li>
<li>Completion of Caregiver Orientation</li>
<li>Must satisfactorily complete JEVS Care at Home written exam and orientation program 80% passing score on post-orientation exam.</li>
<li>Must be a U.S. Citizen or authorized to work in the U.S.</li>
</ul>
Physical Requirements

The physical demands described here are representative of those that must be met by a JEVS Care at Home Caregiver in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<h2 class="jobSectionHeader">
#JEVSMI</h2></div>

Caregiver - Home Health Aide - Non-Medical

Cowtan & Tout

TERRITORY SALES REPRESENTATIVETERRITORY - Requires travel multiple statesDENVER/ROCKY MOUNTAINSINTERIOR DESIGN INDUSTRYThe Cowtan &amp; Tout Territory Sales position is responsible for selling product to the Trade on a wholesale basis. This role requires building and growing your knowledge of Cowtan &amp; Tout products, brands and collections. Your client relationships are built through a well-developed sense of style, home d&eacute;cor and interior design. The sales employee must demonstrate the ability to develop sales channels and build client relationships, offering tailored quality selections that enhance projects. As an outside sales representative this position requires a high level of self-direction, initiative, persistence and productivity focused on results.ESSENTIAL RESPONSIBILITIES<ul><li>Position will work with our Regional Sales Manager</li><li>Territory - Multi State</li><li>Position requires travel in state and out of state</li><li>Develop sale channels through a high level of commitment, energy, initiative and imagination.</li><li>Cultivate new clients and business. Understand the market and client needs. Attract perspective clients through active engagement.</li><li>Set goals and objectives, be assertive, proactive and have the internal drive to succeed.</li><li>Execute sales plans and strategy that are aligned with target key clients, identify opportunities and deliver exceptional care.</li><li>Promote new collections with product presentations, sales calls and after sales support.</li><li>Be assertive, proactive and willing to go remarkable lengths to deliver quality to our customers.</li><li>Actively build and grow your knowledge of our clients, industry, brands and products. Stay active, current and interested.</li></ul>QUALIFICATIONS<ul><li>2 years Sales Experience</li><li>2 years Relevant experience in the Interior Design Industry</li><li>Education in business, marketing or interior design</li><li>Excellent Presentation Skills</li><li>Self Confidence</li><li>Highly Persuasive</li><li>Focus and Drive</li></ul>COMPENSATION, BENEFITS, CULTUREWe are pleased to offer a challenging &amp; innovative work environment with an excellent opportunity for career growth, competitive compensation along with an attractive suite of benefits. As an industry leader, our culture centers on creativity, collaboration and a standard of excellence.Job Type: Full-timePay: $65,000.00 - $85,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Experience:<ul><li>sales: 2 years (Required)</li><li>Interior Design: 2 years (Required)</li></ul>Work Location: On the road

Territory Sales Representative (interior design experience preferred)

Evolve Med Spa

<div>
 Evolve Med Spa is looking for a friendly, dynamic individual to join our Denville team as our concierge. In this important role you are the first point of contact for our clients and a representative of our brand and image. Must have exceptional customer relations skills and make each client feel special and valued. Will greet all incoming clients and manage all appointment scheduling, follow ups, client inquiries and special accommodations. You will ensure that the reception/front area and telephones are being covered properly and work with the clinical team to help manage client flow. You will assist with sales by providing new and existing clients with information, results, and suggestions to help clients reach their aesthetic goals. Responsibilities will include; fostering and nurture positive relationships with clients. You will initiate and foster all business development leads and referral sources. You will also help ensure all procedures, practices, client interactions, and environmental factors unequivocally promote and achieve a favorable client experience.
 
 
 This position will report directly to the Clinic Director
 
 
 
 About Evolve Med Spa:
 
 
 
 Evolve Med Spa is an emerging lifestyle brand. We are the trusted destination for face, body and injectable treatments, delivering the highest quality medical aesthetic services in a boutique, client-oriented environment. We are innovators in beauty, and we pride ourselves on prioritizing client experience. We accomplish this by consistently providing high-touch, personalized care to every single client. We understand that each client is unique and each client is special, and we take the time to make them feel and look their best.
 
 
 In order to achieve and maintain our goals, we depend on each employee to act as an important and positive representative of Evolve Med Spa. We value integrity and open communication and expect our employees to act in a manner that exemplifies our core values.
 
 
 We expect that all team members will share our core values and culture and will display:
 
 
 <ul>
 <li>
 Accountability. Answer and account for outcomes with honesty. Take ownership of tasks that adhere to our values.
 </li>
 <li>
 Teamwork: Listen well. Treat all team members with respect, help each other and learn from each other.
 </li>
 <li>
 Impact: Meet and exceed goals. Identify opportunities for the company to improve and grow.
 </li>
 <li>
 Curiosity: Have the desire to learn more, to figure out new solutions, to continue to evolve
 </li>
 <li>
 Passion: Care about success and inspire others. Show tenacity and desire to learn and improve.
 
 
 
 </li>
 </ul>
 
 Essential functions include, but are not limited to, the following:
 
 
 
 <ul>
 <li>
 Interacting with clients in a friendly and professional manner
 </li>
 <li>
 Checking clients in and out of their appointments, redeeming points and rewards
 </li>
 <li>
 Answer phones, text messages, emails, DMs and other inquiries and schedule client appointments
 </li>
 <li>
 Master a basic understanding of each service offering
 </li>
 <li>
 Upsell new areas/services to current clients in order to hit individual monthly targets
 </li>
 <li>
 Maintain client confidentiality at all times
 </li>
 <li>
 Assist clinical team with client intake and client flow, including (but not limited to): new client registration, questionnaire completion, consenting, photos for EHR, room placement, etc
 </li>
 <li>
 Assist with local marketing events as needed
 </li>
 <li>
 Assist with business development including outreach to local businesses or potential referral sources. Create a schedule for visiting and maintaining contact with referral sources. Nurture leads and act as primary contact to facilitate referrals
 </li>
 <li>
 Collecting and handling payments
 </li>
 <li>
 Confirmation and follow up calls/emails/messaging
 </li>
 <li>
 Follow up with all client&rsquo;s post-treatment to review results, ensure client satisfaction and encourage them to review/recommend Evolve Med Spa
 </li>
 <li>
 Ordering office supplies
 </li>
 <li>
 Assist with new clinic openings as needed
 </li>
 <li>
 Ensure that med spa is neat, organized and client-ready at all times including ongoing housekeeping and maintenance
 </li>
 <li>
 Assist with inventory management
 </li>
 <li>
 Other duties as assigned
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Exceptional client experience skills
 </li>
 <li>
 1-2 years of customer service experience, preferably in a spa or high-end retail environment
 </li>
 <li>
 Ability to multitask, use personal judgment, utilize strong decision making, analytical and follow-up skills
 </li>
 <li>
 Proficient with personal computers and contemporary software applications
 </li>
 <li>
 Exceptional interpersonal and communications skills (verbal and written), strong ability to influence and build rapport
 </li>
 <li>
 Strong guest service orientation
 </li>
 <li>
 Rapid learner with the ability to grasp concepts and protocols
 </li>
 <li>
 Suggestive influencing skills related to building business
 </li>
 <li>
 Must maintain a high attention to detail
 
 
 
 </li>
 </ul>
 
 Work Environment:
 
 
 
 <ul>
 <li>
 Typical office environment routinely visited by multiple clients
 </li>
 <li>
 Prolonged periods of standing and sitting
 </li>
 <li>
 Prolonged exposure to computer screens and electronic equipment
 </li>
 <li>
 Lifting up to 20 pounds
 
 
 
 </li>
 </ul>
 
 Compensation:
 
 
 
 <ul>
 <li>
 Hourly, 20-25 an hour, plus bonus potential, rate based on Experience in Aesthetic Med Spa Services
 </li>
 <li>
 Employee discounts on products and treatments
 
 
 
 </li>
 </ul>
 
 Schedule:
 
 
 Your schedule will be based on current clinic hours and needs-, Full Time 30-40 hrs a week. Current Hours are:
 
 
 
 
 Monday-Friday 10-6pm or 10-8pm and Saturdays 9-2pm per week. Every Saturday commitment and Evening availability is a must.
 
</div>

Med Spa Concierge

VieMed, LLC

<div><div>Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
<ul>
<li>Reports directly to the Oxygen Delivery Manager.</li>
<li>Become familiar with all DOT and FDA regulations as they pertain to oxygen.</li>
<li>Delivers equipment and supplies from inventory as prescribed on patient/client delivery tickets.</li>
<li>Assures proper segregation of clean and dirty equipment in the delivery vehicle.</li>
<li>Loads the equipment, oxygen systems, and related supplies into vehicle.</li>
<li>Determines or obtains the best daily route, then drives delivery vehicles on that route, to deliver home medical equipment, oxygen, and supplies to home care patients/clients in a timely manner.</li>
<li>Completes route sheet accurately and returns in a timely manner.</li>
<li>Provides patient/client orientation, instructing on the proper use, maintenance, and safety of equipment.</li>
<li>Works with patients/clients to solve a variety of problems, thereby acting as a company field representative.</li>
<li>Returns and unloads returned rental equipment, assuring proper segregation of clean and dirty equipment.</li>
<li>Completes delivery and pick-up paperwork promptly and accurately, including route sheets, manifests, and patient/client documentation, returning paperwork to the appropriate facility personnel.</li>
<li>Assists in cleaning and disinfecting rental equipment.</li>
<li>Assists in minor repair work on home medical equipment within the scope of training.</li>
<li>Requests additional stock for inventory as needed.</li>
<li>Assists in inventory count as needed.</li>
<li>Maintains a professional appearance and appears in proper company uniform.</li>
<li>Assists in tracking down paperwork, signatures, charts, etc. as needed to complete orders.</li>
<li>Promotes teamwork among co-workers, including in assisting respiratory therapists and patient care coordinator as needed.</li>
<li>Takes &quot;on-call&quot; time on an agreed upon basis.</li>
<li>Performs all office maintenance tasks as required.</li>
<li>Demonstrates timeliness, courtesy, sincerity, and patience when dealing with patients/clients.</li>
<li>Markets the company in a positive and professional manner at all times.</li>
<li>Assumes other duties within scope of training as assigned by the Respiratory Operations Manager.</li>
<li>Other duties as assigned.</li></ul> 


Qualifications:
<ul>
<li>High School Diploma preferred.</li>
<li>1-3 years of EMT and/or Medical Delivery Driver experience preferred.</li>
<li>Excellent communication skills, both written and verbal to interact knowledgeably with customers/clients.</li> 
</ul>
Physical Demands:
<ul>
<li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li>
<li>EE must frequently lift and/or move up to 10 pounds.</li>
<li>EE must occasionally lift and/or move up to 50 pounds.</li></ul> 


Work Environment:
<ul>
<li>This job will require the employee to go into patient homes and hospitals for the set-up and service of medical devices.</li></ul> 


Skills:
<ul>
<li>Problem Solving/Analysis</li>
<li>Time Management</li>
<li>Communication Proficiency</li>
<li>Technological Capability</li>
<li>Customer/Client Focus</li>
<li>Collaboration</li></ul> 


You will be expected to work Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice. 

</div>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Oxygen Delivery Technician

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10000 client care representative jobs Near Me

Client Service Representative

Clinic Patient Representative Senior - Urgent Care

Caregiver - Home Health Aide - Non-Medical

Caregiver - Home Health Aide - Non-Medical

Territory Sales Representative (interior design experience preferred)

Med Spa Concierge

Oxygen Delivery Technician