client care representative

Precision Analytical Inc

<div><div>Client Care Representative
Precision Analytical (PA) is the creator of the DUTCH Test, an innovative hormone test that creates better tools for healthcare professionals to explore hormone issues with their patients. PA exists to make it easier for patients and their healthcare providers to find answers to complex clinical questions. We are fully committed to our mission of providing the best diagnostic tools in functional medicine.
For this role, we are seeking candidates who can work primarily from a home office with flexibility to come to our McMinnville office or other worksites. Successful candidates will have the ability, with support from the Company, to create a remote office experience with effective internet capabilities and quiet work environment, free of distractions. 
 
We want to be transparent that this role may evolve over time. While it is currently remote, there is potential for it to transition to an on-site position or shift in duration based on business needs.
Compensation &amp; Benefits
At PA, we base our pay ranges on the market median of similar jobs, as determined by third-party salary benchmark surveys. The salary range reflects the minimum to midpoint of the salary range to provide room for growth. Your individual pay will vary based on skills, experience, and internal equity. During your initial interview with the Talent partner, you can expect to have an open discussion about your pay expectations.
With a career at PA, you get:
Market-based competitive wage
Bonus potential
401(k) with employer contribution
Medical, dental and vision insurance
Company-paid life insurance
Wellness program
Onsite gym
Paid time off
Holiday &amp; Floating holiday
Casual work environment
Monthly company lunches
Employee assistance program
Free DUTCH Tests
&hellip;and more!
Job Summary:
The Client Care Representative is responsible for providing excellent service and care to all customers, via phone, online chat or email. Qualified candidates will have strong communication skills, great attention to detail and be able to prioritize tasks in a fast-paced environment.
Major Duties &amp; Responsibilities:<ul><li>
Effectively manage large amounts of incoming calls and customer inquiries, while providing excellent customer service and support using VoIP system</li><li>
Manage necessary documentation including call data entry, emails, faxes and filing</li><li>
Identify and assess customers&rsquo; needs to achieve satisfaction; provide accurate, valid, and complete information using the right methods/resources</li><li>
Access internal database to quickly and effectively find doctor/patient information</li><li>
Resolve service issues by clarifying the customer&rsquo;s complaint; determining the cause of the issue, providing appropriate solutions or alternatives and ensuring follow up takes place when needed</li><li>
Work cross-functionally with other departments on payment, shipping, or other needs</li><li>
Follow communication procedures, guidelines, and policies</li><li>
Troubleshoot issues and research solutions; support other team members with questions or support as needed</li><li>
Use PA&rsquo;s Core Values in daily activities and interactions with others</li><li>
Collaboratively perform other duties as needed to support company goals; this may include providing support in other departments</li></ul>
Qualifications &amp; Desired Skills:<ul><li>
High-school degree, or equivalent</li><li>
Demonstrated customer service experience; experience in a call-center or similar type environment preferred</li><li>
Computer technology experience and the ability to learn systems quickly and effectively; VoIP and database system experience a plus</li><li>
Experience with Microsoft Office (Outlook, Word, Excel, Teams) preferred</li><li>
Excellent organizational skills, ability to prioritize multiple priorities and strong attention to detail</li><li>
Strong interpersonal and listening skills; the ability to communicate (verbal/writing) effectively at all levels and with all customers, internally and externally</li><li>
Dependable and punctual; ability to work flexible hours as needed</li><li>
Positive attitude; cheerleader for our people, culture, company and brand</li></ul>
Work Environment:
This position is located in an office (or employee remote) environment with frequent use of a computer and related hardware. A person must be able to stand and/or sit; see, hear and talk; use hands to type, handle or feel tools or controls; use hands and arms to reach. Occasionally lifting/moving up to 20lbs is also required.
EEO Statement
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.</div> 

Monday - Friday 8-hour shifts between 7:00AM-5:30PM PST</div>

Client Care Representative

Toyota

<div>Job Title: Service Client Care Representative

Toyota of Riverside

Position Overview: Toyota of Riverside is seeking a friendly, professional, and customer-focused Service Client Care Representative to join our team. This role is essential in creating a positive first impression for our customers. The ideal candidate is enthusiastic, detail-oriented, and committed to delivering exceptional customer service.
Key Responsibilities:
<ul><li>Assist with incoming service phone calls.
</li><li>Set up, schedule and monitor service department appointments.
</li><li>Follow up and reschedule missed or late service department appointments.
</li><li>Make follow up phone calls to previous day service customers to ensure complete satisfaction.
</li><li>Bring all customer concerns and complaints to the attention of the Service Manager.
</li><li>Make follow up phone calls to current open recall customers.
</li><li>Respond to all service internet leads and set up service department appointment accordingly.
</li><li>Follow policies and procedures as set forth in Employee Handbook.
</li><li>Any other duties as assigned.
</li></ul>Qualifications:
<ul><li>Excellent communication and interpersonal skills</li>
<li>Strong organizational and multitasking abilities</li>
<li>Positive attitude with a customer-first mindset</li>
<li>Basic knowledge of the automotive industry</li>
<li>Ability to work in a fast-paced environment</li>
<li>Self-starter and self-motivator</li>
<li>Previous customer service, sales or call center experience is a plus</li>
<li>Bilingual is a plus</li>
</ul>
What We Offer:
<ul><li>Competitive pay $18/hr plus bonus opportunity</li>
<li>Opportunities for growth and advancement</li>
<li>Supportive and team-oriented work environment</li>
<li>Employee discounts and benefits</li>
</ul>
If you enjoy helping people and want to be part of a dynamic automotive team, we&rsquo;d love to hear from you!
Apply today and start your career with Toyota of Riverside!</div>

Service Client Care Representative

Abbott

<div>Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
Client Services Representative
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You&rsquo;ll also have access to:<ul><li>
Career development with an international company where you can grow the career you dream of.</li><li>
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year</li><li>
An excellent retirement savings plan with high employer contribution</li><li>
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor&rsquo;s degree.</li><li>
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</li><li>
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</li></ul>
The Opportunity
Our location in Richmond, VA currently has an entry-level opportunity for a Client Service Representative. This role is ideal for individuals looking to start or grow their career in customer service within a dynamic and supportive environment. The Client Services Team plays a critical role in shaping Abbott Rapid Diagnostics&rsquo; image with its customers, vendors, and business partners. Abbott RDX emphasizes the importance of this role by selecting Client Services Representatives who are committed to knowledgeable, responsive, helpful, and courteous interactions with every caller. A Client Services Representative handles inbound customer service and supply order calls, as well as responds to customer emails.
This is a full-time position in office only with a compensation of $18/hour
Shift: Monday - Friday 9:00 AM - 6:00 PM EST
What You&rsquo;ll Work On<ul><li>
Demonstrate drive to provide outstanding customer service with clear verbal and written communications</li><li>
Answer phones, research questions, and document all customer interactions</li><li>
Flexibility to operate in several systems or platforms and balance tasks throughout the workday</li><li>
Ability to multitask in handling customers on various reporting platforms</li><li>
Fostering a customer service culture that strives for 100% customer satisfaction</li><li>
Strong computer skills on various computer systems</li><li>
Positive and helpful attitude</li><li>
Punctuality and attendance</li><li>
Initiative and attention to detail</li><li>
Flexible work schedule (shifts run from 8 am EST through 8 pm EST)</li></ul>
Required Qualifications<ul><li>
A high school diploma or GED</li><li>
Strong verbal and written communication skills</li><li>
Problem-solving skills</li><li>
Self-disciplined and self-sufficient</li></ul>
Preferred Qualifications<ul><li>
+3 years of Customer Service experience</li><li>
A four-year degree from an accredited college or university is strongly preferred</li><li>
Call center experience strongly preferred</li><li>
Worked in a metrics-driven environment</li></ul>
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. 
The base pay for this position is $17.00 &ndash; $34.00 per hour. In specific locations, the pay range may vary from the range posted.</div>

Client Services Representative

Creative Path Florida

We are a professional, on-site service provider dedicated to delivering exceptional customer interactions on behalf of our clients. Our company partners with a diverse range of clients across various service sectors, representing them directly. As part of our Client Service Representative team, you will engage with customers in person to understand their needs, provide tailored solutions, and drive service adoption. If you're personable, motivated, and excel in both client service and in-person sales, we invite you to apply for the Client Service Representative role in the Florida market.Client Service Representative Responsibilities<ul><li>Meeting customers face-to-face to introduce, explain, and deliver the services of our clients.</li><li>Providing top-tier, in-person customer support by greeting customers, listening to their needs, answering questions, and building trust.</li><li>Presenting sales service options, explaining their features and benefits, and guiding customers to make informed decisions.</li><li>Assisting with sales order processing, scheduling follow-up appointments, and ensuring accurate data entry.</li><li>Maintaining a professional appearance and demeanor while upholding the brand reputation of both our company and our clients.</li><li>Reporting activity in real time, monitoring your schedule, and coordinating logistics to meet sales and performance goals.</li><li>Collaborating with fellow Client Service Representatives and the sales team to share best practices and improve customer engagement strategies.</li></ul>Client Service Representative Qualifications<ul><li>Strong communication and interpersonal skills to effectively engage with customers in person.</li><li>Previous experience in client services or sales is preferred.</li><li>The ability to work independently, manage your schedule, and execute assigned tasks with precision and professionalism.</li><li>A polished and courteous demeanor in client-facing settings.</li><li>A valid driver&rsquo;s license and reliable transportation.</li></ul>Job Type: Full-timePay: $55,000.00 - $60,000.00 per yearWork Location: In person

Client Service Representative

Combs Veterinary Clinic

<div>Client Service Representative
Combs Veterinary Clinic is a progressive small 2-3 doctor animal clinic on the West side of Bloomington, IN, is looking for a Client Service Representative.
At Combs Veterinary Clinic, our team is small, supportive, and collaborative. We embrace a collaborative approach and are excited to be able to add another CSR to our family. Being a CSR in a veterinary office takes a special kind of person who loves helping both humans and animals alike. You would be responsible for the first and last impression a client makes when visiting our clinic, and it is important that all clients feel welcome, safe, and comfortable. CSRs are invaluable members of our hospital team, and we treat them that way.
Thrive in an environment that encourages learning and continued growth within the profession and become the bridge between pet owners and patient care!
Essential Functions and Responsibilities:<ul><li>
Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone</li><li>
Admit patients: ensuring that the patient is weighed, and all information is current</li><li>
Schedule and confirm appointments, record keeping, and organization, and provide estimates and invoices for payment</li><li>
Process financial transactions accurately</li><li>
Respond with compassion and empathy in stressful and emotional situations</li><li>
Maintain a clean, stocked lobby and front office area</li><li>
Educate clients on wellness plans, food, and products sold in the waiting room</li><li>
Communicate effectively and efficiently with the Nursing and Vet Team</li><li>
Perform opening and closing procedures, end-of-day reports, and deposits</li><li>
Data Entry: records, client questionnaires, referral information, etc.</li><li>
Distribute mail</li><li>
Ensure that referral letters and lab results go to the corresponding veterinarians</li><li>
Opportunities to learn Veterinary Assistant skills if desired</li></ul> 
Skills and Qualifications:<ul><li>
One year minimum experience in a veterinary practice required; however candidates with human medical experience may be considered on a case by case basis.</li><li>
Minimum two years of customer service experience required (retail, food and beverage, etc.)</li><li>
Familiarity with Avimark hospital software preferred</li><li>
Computer experience (email usage, word/excel) required for using front desk equipment (such as, fax machine, credit card machine, copy machine, and postage meter)</li><li>
Must possess basic math skills to determine proper deposits, make change, and process payments utilizing credit card and check terminal</li><li>
Knowledge of veterinary terminology, situational understanding and being able to communicate these situations with clients and the veterinary team successfully.</li><li>
Ability to determine the difference between an emergency and a routine office visit</li><li>
Excellent communication skills with clients and team members</li><li>
Proficient with time management, ability to problem solve, learn, and handle multiple tasks</li><li>
Enthusiastic team player with a patient, friendly, and positive professional attitude</li><li>
Must be able to work seated for a majority of day</li></ul>
Benefits and Perks:<ul><li>
Complimentary Short Term Disability
</li><li>Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family</li><li>
Company Sponsored Employee Assistance Program (Headspace)</li><li>
401K with 100% company match up to 3% and 4% company match for your 5% of contributions, eligible after 6 months of employment</li><li>
Florida Blue Insurance Plans with 3 tiered options; Kaiser for CA Residents</li><li>
Flexible Spending Account, Health Savings Account or Health Reimbursement Account options</li><li>
United Healthcare Dental Insurance; includes a 100% paid premium option for team members</li><li>
United Healthcare Vision Insurance options</li><li>
Long Term Disability option (paid for by employee)</li><li>
Progyny-Fertility and Family Building Support
</li><li>Team Member Discounts for Pet Care</li><li>
Paid time off-inclusive of sick, personal, and vacation</li><li>
Digital Musculoskeletal Support</li><li>
Referral Bonus Program</li><li>
DailyPay on Demand</li></ul>
We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.</div>

Client Service Representative - Veterinary

CMB Laboratory

Company OverviewConsolidated Medical Bio-Analysis, Inc. (CMB) is a trusted clinical laboratory with a long-standing commitment to accuracy, quality, and exceptional service. Since its establishment in 1979, CMB has grown from a small facility into a full-service laboratory with a network of draw stations serving Los Angeles and Orange County.For over four decades, CMB has supported physicians, hospitals, patients, nursing homes, and clinical research organizations by delivering reliable, high-quality laboratory testing. Our continued investment in state-of-the-art technology and advanced instrumentation allows us to maintain the highest standards in diagnostic accuracy and efficiency.At CMB, our people are the foundation of our success. Our team of dedicated professionals works collaboratively to ensure timely, precise results that directly impact patient care. We take pride in fostering a supportive work environment where employees can grow, contribute meaningfully, and take pride in the vital role they play in healthcare.As we continue our tradition of excellence, we remain committed to delivering dependable laboratory services to the communities we serve.Job Overview We are seeking an energetic and dedicated Client Service Representative to join our dynamic Laboratory team! In this vital role, you will provide professional and customer-oriented services to clients regarding lab test results and information, processes and respond to inquiries and orders received from the clients and laboratory staff, and help achieve optimal customer satisfaction. Your proactive approach will help foster strong relationships, support account management initiatives, and contribute to the overall success of our customer-centric mission. If you thrive in a fast-paced environment and enjoy building meaningful connections, this is the perfect opportunity to make a positive impact every day.The client services representative is responsible for:Responsibilities<ul><li>Checking the weekly work schedule and following the assigned job responsibility for the week;</li><li>Printing patient reports, including stat reports on each day of work;</li><li>Answering incoming calls for results, inquiries, stats, supply orders, and requests for test orders and add-ons promptly;</li><li>Verifying and documenting all verbal orders;</li><li>Answering incoming calls for technical questions and transferring the calls to the corresponding laboratory department or staff;</li><li>Answering incoming calls for clinical questions and transferring the calls to the clinical consultant(s);</li><li>Receiving and processing stat and fax orders promptly;</li><li>Demonstrating the ability to handle a high volume of calls, skillfully attend to all incoming calls, efficiently reprioritize the pending tasks, and effectively provide assistance to fulfill clients&rsquo; special needs.</li><li>Outgoing activities</li><li>Calling, faxing, and remote-printing critical/panic, Prothrombin Time (Pro-Time), and other unusual, pre-defined, and/or as-instructed reportable test results to clients promptly;</li><li>If designated as the &ldquo;Stat&rdquo; person, calling, faxing, or remote-printing stat test results to clients promptly;</li><li>Coordinating and dispatching couriers for pick-ups and deliveries;</li><li>Calling problematic specimens and test orders;</li><li>Timely reporting all regulatory agency-mandated &ldquo;Reportable Diseases and/or Test Results&rdquo; to the respective HIV Epidemiology Program, STD Program, and TB Control Program in California State and local public health department as appropriate;</li><li>Document all encounters on the Client Inquiry Log as appropriate;</li><li>Promptly initiate problem investigation for client complaints and enter all reportable problems in the Quality Assurance (QA) system;</li><li>Maintain a daily, concurrent &ldquo;Send-Out Pending Log&rdquo; and follow up on all identified problems;</li><li>Efficiently sort, organize, and file all paperwork;</li><li>Ensure the remote printers and faxes are working properly;</li><li>Observe HIPAA regulations, including, but not limited to, confidentiality of patient test results and other protected health information.</li><li>Performs other duties as assigned that are necessary to ensure efficient operations, patient care, and compliance with organizational standards.</li></ul>Must-haves<ul><li>Have 1 year or more working in a medical or laboratory environment;</li><li>Have 1 year or more of experience in telephone client service or equivalent;</li></ul>Experience<ul><li>Have a high school diploma or equivalent;</li><li>Be fluent in speaking English;</li><li>Be proficient in reading and writing English;</li><li>Possess professional telephone skills;</li><li>Know commonly used concepts, practices, and procedures within the field of customer service;</li><li>Know commonly-used terminologies, standards, concepts, practices, and procedures within the field of medical laboratory;</li><li>Have proficient knowledge and skills in utilizing office equipment, including computer, printer, multi-function telephone, fax, and copier;</li><li>Have a certain degree of creativity and latitude.</li></ul>Pay: $20/hourBenefits: Health, dental, vision, PTO, 401(k), etc.Work Environment: Full-time, Monday&ndash;Friday, occasional weekends, On-site in Cypress, CAEqual Opportunity Employer (EEO) StatementCMB is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, or veteran status.Pay: $20.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul>Work Location: In person

Old National Bank

<div>Overview:
<div>
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.</div><div></div><div> 
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.</div>
Responsibilities:

We are currently hiring for a Client Service Representative. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives. Whether you have several years of banking or are new to the banking industry, we want to help you reach your personal and professional goals. 
A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues. This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering/shipping currency as needed. This position may also have the responsibility of opening new accounts.<div> 
Salary Range</div><div>
The salary range for this position is $17.00/hr. - $27.50/hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.</div> 
Our ideal candidate will possess the following skills:<ul><li>
High school diploma or GED required</li><li>
2-3 years of cash handling experience</li><li>
Excellent customer service skills</li><li>
Excellent balancing record</li><li>
Good organizational skills and attention to detail</li><li>
Ability to lift heavy boxes of coin</li></ul>
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. 
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. 
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. 
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!</div>

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