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client solutions manager

client data analyst

JPMorganChase

<div>
 
 Job Description
 
 
 
 Step into a role where your analytical mindset and digital fluency fuel progress in financial operations. Shape smarter data practices that support regulatory standards and elevate client trust. Lead by example, inspiring a culture of accountability and proactive risk management. Collaborate with forward-thinking professionals who value innovation and continuous growth. Make a lasting impact by driving best-in-class service and operational integrity.
 
 
 
 Job Summary
 
 
 
 As a Client Data Analyst in Operations, you will review and enhance data collection and verification processes to ensure KYC records are accurate and complete. Your organizational skills will help you manage multiple priorities efficiently. You&rsquo;ll use digital tools to streamline workflows and improve the client experience. In this role, you&rsquo;ll promote thought leadership and encourage a culture of accountability and risk awareness. Your contributions will help drive best-in-class service across the team.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Address escalated service issues effectively, maintaining high standards of customer service.
 </li>
 <li>
 Act independently and make strategic decisions based on data, insight, and experience.
 </li>
 <li>
 Support client onboarding and fulfill AML and KYC requirements, ensuring compliance and risk assessment.
 </li>
 <li>
 Conduct thorough investigations to establish AML typologies and produce accurate reports of findings.
 </li>
 <li>
 Identify opportunities to refine processes, increase operational efficiencies, and manage stakeholder relationships.
 </li>
 <li>
 Analyze transaction data to identify patterns and verify legitimacy, interacting with bankers and customers to obtain necessary information.
 
 
 </li>
 </ul>
 
 Required Qualifications, Capabilities, And Skills
 
 
 
 <ul>
 <li>
 Exceptional research and analytical skills for analyzing large amounts of unstructured data.
 </li>
 <li>
 Client-focused with strong customer service skills and ability to multi-task in a high-volume work schedule.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and strong digital literacy.
 </li>
 <li>
 Ability to act independently, make strategic decisions, and manage stakeholder relationships effectively.
 </li>
 <li>
 Strong problem-solving and communication skills to resolve internal and external customer concerns.
 
 
 </li>
 </ul>
 
 Preferred Qualifications, Capabilities, And Skills
 
 
 
 <ul>
 <li>
 In-depth knowledge of KYC/AML policies and experience in risk, audit, or process improvement.
 </li>
 <li>
 Ability to motivate and collaborate with teams using empathy and emotional intelligence.
 </li>
 <li>
 Experience with mainframe and PC-based systems, and digital process automation.
 </li>
 <li>
 Project management and process improvement experience.
 </li>
 <li>
 Resilience and adaptability in fast-paced, high-pressure environments.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
 
 
 We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
 
 
 
 About The Team
 
 
 
 J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
</div>

Client Data Analyst

<div>
 
 Company Description
 
 
 
 
 WNS (Holdings) Limited (NYSE: WNS),
 
 is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.
 
 
 We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Populate databases (e.g., drug information, company deals, pricing, launch dates, global market access statistics) with information provided from various sources including secondary data from information resources or research teams or data procured by the research services analyst team
 </li>
 <li>
 Extract data as needed for delivery to analyst teams
 </li>
 <li>
 Creation and population of PowerPoint and Excel templates (including leveraging technology such as e-tabs to produce), tables, figures, and graphics, in support of building final client deliverables
 </li>
 <li>
 Interpreting data and bulleted text provided by Analysts and other staff and translating them into carefully crafted presentations and other professional deliverables.
 </li>
 <li>
 Process primary market research data, including conducting cross-tabulations, statistical analysis (e.g., t-test, z-test, ANOVA, Chi-square) and frequency table (e.g., frequencies, counts, percentages, mean, median, standard deviations) generation
 </li>
 <li>
 Data validation and preparation &ndash; perform quality checks and cleaning of raw primary market research data
 </li>
 <li>
 Performing edits on reports, slide decks, consulting projects, and other company publications to ensure professionalism and quality and adherence to house style
 </li>
 <li>
 Identifying discrepancies and spotting holes in logic between text and data tables
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Undergraduate degree (e.g. Bachelor&rsquo;s degree) with a proven record of academic success is required
 </li>
 <li>
 Business or Commerce degree is a plus
 </li>
 <li>
 Advanced degree (MA, MBA, MS in life sciences, social sciences, or statistics) and/or relevant experience in the biopharma, healthcare, or market research sector a plus
 </li>
 <li>
 Excellent attention to detail and an instinct for recognizing patterns, creating categories, and organizing ideas
 </li>
 <li>
 Strong analytical skill set, including proficiency with SPSS analytical software is required
 </li>
 <li>
 Proficient in English grammar and spelling
 </li>
 <li>
 Ability to communicate clearly, concisely, and objectively in written and spoken English
 </li>
 <li>
 Proficiency in software including E-tabs, SQL, and Tableau is a plus
 </li>
 <li>
 A flexible and collaborative approach to work
 </li>
 <li>
 Proven teamwork skills and a willingness to work with others both in person and remotely
 </li>
 <li>
 Capable of working independently and making informed decisions
 </li>
 <li>
 Willingness to question assumptions, theories, and facts
 </li>
 <li>
 Ability to recognize what is missing in content, argument, or presentation
 </li>
 <li>
 Strong critical thinking and analytical skills (must be capable of working with and analyzing data)
 </li>
 <li>
 Strong time management skills and the ability to work well under pressure and meet tight deadlines
 </li>
 <li>
 Strong initiative and highly self-motivated
 </li>
 <li>
 Ability to provide new ideas and adapt to process improvements and/or new technological tools
 </li>
 <li>
 Strong Proficiency in Microsoft Word, Excel, and PowerPoint, plus other technologies and software as required
 </li>
 <li>
 Knowledge of pharmaceutical and/or medical device industries an asset but not required
 </li>
 <li>
 Experience in analyzing, interpreting, and data visualizing complex datasets
 </li>
 <li>
 Ability to prioritize effectively and adopt a systematic approach to tasks
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Ability to work on multiple requests in a fast-paced environment Excellent written and verbal communication skills, Rotational shift
 
 
 2 years SLA
 
 
 Excellent comm. Skill
</div>

Sr. Analyst - Market Research (PMR Analyst) (R&A)

PwC India

<div>
 
 
 Line of Service
 
 
 Advisory
 
 
 
 
 Industry/Sector
 
 
 FS X-Sector
 
 
 
 
 Specialism
 
 
 Operations
 
 
 
 
 Management Level
 
 
 Associate
 
 
 
 
 Job Description &amp; Summary
 
 
 At PwC, our people in forensic services focus on identifying and preventing fraudulent activities, conducting investigations, and maintaining compliance with regulatory requirements. Individuals in this field play a crucial role in safeguarding organisations against financial crimes and maintaining ethical business practices.
 
 
 In fraud, investigations and regulatory enforcement at PwC, you will focus on identifying and preventing fraudulent activities, conducting investigations, and confirming compliance with regulatory requirements. You will play a crucial role in safeguarding organisations against financial crimes and maintaining ethical business practices.
 
 
 
 
 
 *Why PWC
 
 
 
 
 
 
 At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for&nbsp;our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for&nbsp;each other. Learn more
 
 
 
 about us
 
 
 
 .
 
 
 
 
 
 At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm&rsquo;s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "
 
 
 
 
 
 
 Job Description &amp; Summary
 
 
 
 &nbsp;
 
 
 
 
 
 We are seeking a highly skilled KYC Analyst with 3-6 years of experience to join our dynamic team in the Financial Crime Compliance. The ideal candidate will
 
 
 be responsible for
 
 
 conducting
 
 
 thorough due diligence on clients
 
 
 by g
 
 
 athering and analyzing client information to verify compliance with regulatory requirements
 
 
 .
 
 
 
 &nbsp;
 
 
 
 
 
 
 *Responsibilities:
 
 
 &nbsp;
 
 
 Conduct client due diligence (CDD) to gather information such as identity verification, source of funds, and beneficial ownership for different entity types like Banks, Trust, Funds, SPV etc. Perform initial checks on client documents and data to ensure completeness and accuracy. Support in conducting research using various databases and sources to verify client information. Evaluate based on client risk levels which includes business activities, geographic location, and other relevant factors. Conduct sanction screening and adverse media screening of customers using specialized tools and databases and analyze screening results to identify matches with sanctioned individuals, entities, or countries. Maintain accurate documentation for all clients, including KYC profiles and ongoing monitoring records.
 
 
 *
 
 
 Mandatory skill sets
 
 
 &nbsp;
 
 
 Strong understanding of financial regulations, including but not limited to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Know Your Customer (KYC) requirements. Experienced analyst with a in depth-knowledge of financial products, services, and industry regulations. Excellent analytical skills with the ability to interpret complex financial data and identify potential risks. Detail-oriented with strong organizational and time management abilities
 
 
 
 
 *Preferred skill sets
 
 
 &nbsp;
 
 
 Strong understanding of financial regulations, including but not limited to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Know Your Customer (KYC) requirements.
 
 
 
 
 *Years of experience required
 
 
 &nbsp;
 
 
 3-6 years of experience in KYC, AML compliance, or a related role within the banking industry.
 
 
 
 
 *Education Qualification
 
 
 &nbsp;&nbsp;
 
 <ul>
 <li>
 Any Grad
 
 
 </li>
 </ul>
 
 
 
 Education
 
 
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required: Bachelor Degree
 
 
 Degrees/Field of Study preferred:
 
 
 
 
 
 Certifications
 
 
 
 
 (if blank, certifications not specified)
 
 
 
 
 
 
 Required Skills
 
 
 KYC Compliance
 
 
 
 
 Optional Skills
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Communication, Compliance Oversight, Compliance Risk Assessment, Corporate Governance, Cybersecurity, Data Analytics, Debt Restructuring, Emotional Regulation, Empathy, Evidence Gathering, Financial Crime Compliance, Financial Crime Investigation, Financial Crime Prevention, Financial Record Keeping, Financial Transactions, Forensic Accounting, Forensic Investigation, Fraud Detection, Fraud Investigation, Fraud Prevention, Inclusion, Intellectual Curiosity {+ 7 more}
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 
 
 Government Clearance Required?
 
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

IN–Associate –KYC/AML - FinCrime COE-Advisory– Bangalore

PwC Acceleration Center India

<div>
 At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. In customer marketing at PwC, you will specialise in providing consulting services focused on customer-centric marketing strategies. You will analyse customer behaviour, develop targeted marketing campaigns, and offer guidance and support to help clients optimise their marketing efforts, improve customer engagement, and drive revenue growth.
 
 
 Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
 
 
 
 Skills
 
 
 
 Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
 
 
 <ul>
 <li>
 Apply a learning mindset and take ownership for your own development.
 </li>
 <li>
 Appreciate diverse perspectives, needs, and feelings of others.
 </li>
 <li>
 Adopt habits to sustain high performance and develop your potential.
 </li>
 <li>
 Actively listen, ask questions to check understanding, and clearly express ideas.
 </li>
 <li>
 Seek, reflect, act on, and give feedback.
 </li>
 <li>
 Gather information from a range of sources to analyse facts and discern patterns.
 </li>
 <li>
 Commit to understanding how the business works and building commercial awareness.
 </li>
 <li>
 Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
 
 
 </li>
 </ul>
 
 PwC US ADVISORY &ndash; CSX &ndash; Sales, Service &amp; Marketing
 
 
 
 The Commercial &amp; Service Excellence platform helps clients transform how they engage, sell to, and serve their customers through strategy, operations, and technology. From optimizing go-to-market strategies to delivering and managing Salesforce and Dynamics platforms, the offering enables end-to-end commercial transformation. Whether modernizing sales, marketing, e-commerce or customer service functions, Commercial and Service Excellence equips teams to create connected customer experiences, drive revenue growth, and sustain performance through managed services.
 
 
 Our Sales, Service &amp; Marketing practice team, which is part of CSX, focuses on modernizing commercial functions across marketing, sales, and service to drive profitable growth and customer engagement. Combines strategy, operations, and technology&mdash;including Dynamics, enabling apps, and contact center platforms&mdash;to transform how clients activate and scale in the market.
 
 
 
 OFFERING OVERVIEW: MARKETING OPERATIONS
 
 
 
 Marketing Operations provides process and execution support around core marketing operations, including media management, advertising, 3rd party spend, marketing technology, demand generation, market research, consumer insights, product marketing. Supports process excellence and design alongside marketing &amp; commerce technology implementations. Sub-offerings include Marketing Operations - Salesforce, Marketing Operations - Other Technologies (e.g., Adobe).
 
 
 
 Knowledge Preferred
 
 
 
 POSITION REQUIREMENTS &ndash;
 
 Experienced Associate / Senior Associate
 
 
 
 
 Role
 
 
 
 We are looking for highly motivated and skilled business-first, tech-native professionals to join our Marketing Operations excellence consulting team. This is a hands-on consulting role suited for individuals who can bring strategic thought leadership across people, process &amp; technology initiatives in a fast-paced cross-functional global environment. Ideal candidates will have:
 
 
 <ul>
 <li>
 Relevant experience in Marketing strategy, Campaign-to-Lead Process design, MarTech solution architecture and implementation of marketing technology solutions as a business analyst or program manager, preferably in a B2B environment.
 </li>
 <li>
 Understanding of marketing operations frameworks, customer journey mapping, experience design, governance structures, and performance metrics.
 </li>
 <li>
 Familiarity with marketing and advertising processes &amp; systems, including digital campaign management, CRM, lead nurturing, and funnel optimization.
 </li>
 <li>
 Hands - on experience as a Business Analyst/ Functional lead in one or more Marketing Operations priority areas:
 </li>
 <li>
 Marketing automation Process &amp; use of tools such as Salesforce Marketing Cloud, Marketo Engage, Adobe Journey Optimizer, HubSpot, Oracle Eloqua or similar platforms to drive personalized marketing communications across multiple channels and surfaces.
 </li>
 <li>
 Customer Data Design and use of CDP platforms such as Salesforce Data Cloud, Adobe Experience Platform / Real-time CDP, Treasure data or similar platforms to drive effective audience segmentation and personalization.
 </li>
 <li>
 Media Planning, buying and mix-modelling to drive effective growth through performance marketing.
 </li>
 <li>
 Digital Commerce process &amp; use of tools such as Adobe Commerce, SAP Hybris, Salesforce B2B commerce cloud to drive low-touch/ no-touch revenue stream.
 </li>
 <li>
 Understanding of integration points between MarTech platforms, CRM systems, eCommerce portals and analytics tools.
 </li>
 <li>
 Demonstrated history of leveraging emerging marketing trends, tools and best practices including AI use-cases to drive innovation.
 </li>
 <li>
 Strong critical thinking and problem-solving abilities.
 </li>
 <li>
 Clear and impactful verbal and written communication and presentation skills engaging both technical and non-technical stakeholders.
 </li>
 <li>
 Ability to leverage data analysis and analytics to inform decisions and optimize outcomes.
 </li>
 <li>
 Exposure to clients/ stakeholders in a global environment.
 
 
 </li>
 </ul>
 
 Skills Preferred
 
 
 
 Candidates should be able to demonstrate extensive customer transformation consulting abilities within a project team that includes the following:
 
 
 
 Strategy &amp; Design Engagements
 
 
 
 <ul>
 <li>
 Work with high-profile onshore client stakeholders to help drive excellence across Marketing Operations function.
 </li>
 <li>
 Conduct People-Process-Technology current state assessment and design future state Marketing Operating model and capability roadmap.
 </li>
 <li>
 Develop and optimize end-to-end marketing and advertising process workflows spanning digital campaigns, demand generation, CRM integration, lead management, sales funnel enhancement, data platforms optimization and personalization.
 </li>
 <li>
 Experience with GenAI tools to assist in creating campaign briefs, email copy, social media posts, and dynamic ad variants at scale.
 </li>
 <li>
 Leverage Marketing Analytics tools to optimize third-party marketing spend, media-mix and advertising strategies through data-driven insights.
 </li>
 <li>
 Create documentation, playbooks, and reusable frameworks to promote process consistency and scalability.
 </li>
 <li>
 Work with marketing and sales teams to align on KPIs and reporting standards.
 </li>
 <li>
 Support the planning and delivery of market research and consumer insight initiatives.
 
 
 </li>
 </ul>
 
 Implementation &amp; Optimization Engagements
 
 
 
 <ul>
 <li>
 Play the role of Business Analyst/ Project Manager for marketing technologies implementation projects including Salesforce Marketing Cloud &amp; Data Cloud, Adobe Experience Cloud, Google Analytics, and other leading tools.
 </li>
 <li>
 Utilize automation platforms to streamline campaign execution, audience targeting, and performance tracking.
 </li>
 <li>
 Support initiatives aimed at optimizing channel sales processes and ensuring cross-channel campaign alignment.
 </li>
 <li>
 Ability to use AI tools (e.g., Power BI Copilot, ChatGPT Advanced Analysis, Agentforce) to automate and accelerate insight extraction from campaign performance data, derive insights, and recommend improvements.
 </li>
 <li>
 Ensure data integrity and governance across platforms used for campaign execution and measurement.
 
 
 </li>
 </ul>
 
 Change Management And Other Responsibilities
 
 
 
 <ul>
 <li>
 Contribute to the delivery of marketing transformation engagements, including implementation roadmaps and change management.
 </li>
 <li>
 Participate in business development activities such as proposal development and solution design.
 
 
 </li>
 </ul>
 
 Educational Background
 
 
 
 
 MBA in Sales / Marketing / Strategy/ Analytics from a premier B-School
 
 
 
 
 Additional Information
 
 
 
 <ul>
 <li>
 Travel Requirements: Travel to client locations may be required as per project requirements.
 </li>
 <li>
 Experience: 2-5 years (Experience Associate) / 5-8 years (Senior Associate) of prior relevant work experience in a Marketing Operations or Marketing Analytics consulting role in management consulting organization or similar multinational environment.
 </li>
 </ul>
</div>

Associate- Marketing Operations

M3 USA

<div>
 
 
 
 About M3:
 
 
 A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes&rsquo; Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.
 
 
 
 
 Due to our continued growth, we are hiring for a
 
 Data Analyst
 
 to join M3 Global Research, an M3 company.
 
 
 
 
 
 About the Business Unit:
 
 
 
 
 
 M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.
 
 
 
 
 M3 Global Research maintains ISO 26362 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 Essential Duties and Responsibilities
 
 
 
 Including, but not limited to the following:
 
 
 
 <ul>
 <li>
 Support the day-to-day data needs of internal clients by:
 <ul>
 <li>
 Clarifying requests as needed
 </li>
 <li>
 Preparing the data
 </li>
 <li>
 Performing list matches using a mixture of in house developed tools and MS Excel
 </li>
 <li>
 Reporting upon the results
 </li>
 </ul>
 </li>
 <li>
 Work directly with internal clients on the above
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Sciences/B.Tech/MCA/MCA
 </li>
 <li>
 Market research experience preferred
 </li>
 <li>
 Knowledge of SQL a plus
 </li>
 <li>
 Client Service experience a plus
 </li>
 <li>
 Advanced Excel &ndash; the ability to develop PivotTables/Charts as well as complex formulas
 </li>
 <li>
 Candidates must be customer service oriented with a positive, can-do attitude
 </li>
 <li>
 Organized, self-motivated, and self-directed
 </li>
 <li>
 Strong understanding of data structure and management
 </li>
 <li>
 Excellent interpersonal communication skills &ndash; both verbal and written
 </li>
 <li>
 Exceptional ability to multi-task and balance multiple projects and priorities
 </li>
 <li>
 Exceptional time management, organizational skills, attention to detail and ability to multitask
 </li>
 <li>
 Excellent attention to detail and commitment to accuracy and integrity of information
 </li>
 <li>
 Experience working within a market research company or other type of quantitative research organization desirable, but not required
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 We are targeting candidates located in India for this opportunity. Please submit all resumes in English.
 
 
 
 
 
 
 Must be available to work US EST time zone hours
 
 
 
 
 
 *M3 reserves the right to change this job description to meet the business needs of the organization
 
 
 
 
 
 
</div>

Data Analyst

Nium

<div>
 
 
 Nium, the Leader in Real-Time Global Payments
 
 &nbsp;
 
 
 
 &nbsp;
 
 
 
 
 Nium, the leading global infrastructure for real-time cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders. Its payout network supports 100 currencies and spans 190+ countries, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 40 markets. Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance &ndash; independent of geography. The company is co-headquartered in San Francisco and Singapore.
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 
 
 
 We are looking for a detail-oriented and proactive Sr. Analyst &ndash; Client Servicing to support our enterprise clients in the US region. This role requires working in India night shifts (US business hours)
 
 &nbsp;
 
 and focuses on delivering exceptional client experiences, resolving queries, and ensuring smooth onboarding and ongoing support.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Client Support &amp; Query Resolution
 
 :
 
 Act as the primary point of contact for client inquiries, troubleshoot issues, and coordinate with internal teams for resolution
 
 </li>
 </ul>
 <ul>
 <li>
 Onboarding &amp; Account Management: Assist in onboarding new clients, ensuring a seamless transition and providing continuous support to meet client objectives
 
 </li>
 </ul>
 <ul>
 <li>
 Client Engagement: Communicate product updates, enhancements, and industry developments. Gather feedback to improve services
 
 </li>
 </ul>
 <ul>
 <li>
 Reporting &amp; Analysis:
 
 &nbsp;
 
 Track client performance metrics, analyze trends, and provide actionable insights to improve satisfaction and retention
 
 </li>
 </ul>
 <ul>
 <li>
 Collaboration: Work closely with internal teams (Operations, Compliance, Product, Tech) to address client needs and manage escalations
 
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with
 
 &nbsp;
 
 3&ndash;5 years of experience in client servicing, preferably in B2B/Enterprise payments
 
 </li>
 </ul>
 <ul>
 <li>
 Industry Knowledge:
 
 &nbsp;
 
 Familiarity with payment processing technologies and Global domestic payment systems is a plus
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Empathy and active listening
 
 </li>
 </ul>
 <ul>
 <li>
 Ability to multitask and prioritize in a fast-paced environment
 </li>
 <li>
 Work Schedule: Must be flexible to work in US shifts (7 PM &ndash; 7 AM IST)
 
 </li>
 </ul>
 
 
 
 
 
 
 
 What we offer at Nium&nbsp;
 
 &nbsp;
 
 
 
 &nbsp;
 
 
 
 
 We Value Performance:
 
 &nbsp;
 
 
 Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work.&nbsp;
 
 
 
 
 
 
 We Care for Our Employees:
 
 &nbsp;
 
 
 The wellness of Nium&rsquo;ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office).&nbsp;
 
 
 
 
 
 
 We Upskill Ourselves:
 
 We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend.
 
 
 
 
 
 
 We Celebrate Together:
 
 &nbsp;
 
 
 We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!&nbsp;&nbsp;
 
 
 
 
 
 
 We Thrive with Diversity:
 
 &nbsp;
 
 
 Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.&nbsp;&nbsp;
 
 
 
 &nbsp;
 
 
 
 
 For more detailed region specific benefits :&nbsp;
 
 https://www.nium.com/careers#careers-perks
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 For more information visit www.nium.com
 
 &nbsp;
 
 
 
 
 
 
 Depending on your location, certain laws may regulate the way Nium manages the data of candidates. By submitting your job application, you are agreeing and acknowledging that you have read and understand our&nbsp;
 
 Candidate Privacy Notice
 
 &nbsp;located at&nbsp;
 
 www.nium.com/privacy/candidate-privacy-notice
 
 .
 
 
 
 
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

Senior Analyst – Client Servicing

Kuku FM

<div>
 
 About The Role
 
 
 
 We are looking for a detail-oriented Data Analyst to join our core AI/ML team. The ideal candidate will work closely with the AI/ML Lead, business teams, and other verticals to prepare high-quality datasets, generate insights, build basic statistical/heuristic models, and support ongoing ML initiatives. This role is perfect for someone who enjoys combining strong analytical skills with hands-on data work and business understanding.
 
 
 Key Responsibilities
 
 
 Data Preparation &amp; Analysis
 
 
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 Collect, clean, prepare, and structure data for ML training and analytical use cases.
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 Perform exploratory data analysis (EDA) to identify trends, patterns, outliers, and data issues.
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 Build and maintain dashboards, KPIs, and reports for product and business teams.
 
 
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 Support for ML Team
 
 
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 Work with the ML Lead to generate feature datasets, validate data assumptions, and evaluate model outputs.
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 Build basic heuristic rules, logistic regression models, and preliminary statistical models when required.
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 Conduct data validations, labeling assistance, and sampling for ML experiments.
 
 
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 Cross-Functional Collaboration
 
 
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 Engage with business stakeholders, product managers, and operations teams to translate requirements into data deliverables.
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 Communicate insights and findings in a clear, structured manner to technical and non-technical teams.
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 Act as a central resource for data-driven decision-making across multiple verticals.
 
 
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 Data Quality, Governance &amp; Documentation
 
 
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 Ensure data accuracy, consistency, and completeness across datasets.
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 Maintain clear documentation of data sources, definitions, and processes.
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 Work with engineering teams to fix broken pipelines, incorrect metrics, or data anomalies.
 
 
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 Required Technical Skills
 
 
 
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 1&ndash;3 years of experience as a Data Analyst, Business Analyst, or Associate Data Scientist.
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 Strong hands-on skills in:
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 SQL (advanced level)
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 Python (Pandas, NumPy, basic scikit-learn)
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 Excel/Google Sheets
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 Experience with BI tools such as Superset
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 Solid understanding of:
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 Descriptive statistics
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 Basic probabilistic models
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 Logistic regression, clustering concepts
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 Ability to work with large datasets and perform efficient data wrangling.
 
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 Preferred Skills
 
 
 
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 Exposure to ML pipelines, feature engineering, or model evaluation basics.
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 Familiarity with A/B testing, experiments, hypothesis testing.
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 Experience with data warehousing tools (BigQuery, Databricks, Snowflake).
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 Basic familiarity with heuristic-based decision systems or rule engines.
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 Knowledge of scripting automation for recurring reports.
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 Understanding of business domains like content, fintech, OTT, growth, or operations.
 
 
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 Preferred Tools &amp; Technologies
 
 
 
 Data Tools: SQL,Python, Pandas, NumPy
 
 
 Visualization: Tableau, Power BI, Looker
 
 
 ML Basics: Scikit-learn, Statsmodels
 
 
 Data Warehousing: BigQuery, Databricks, Athena
 
 
 Workflow: Airflow
 
 
 Version Control: Git
 
 
 Education
 
 
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 Bachelor&rsquo;s/Master&rsquo;s degree in Data Science, Statistics, Engineering, Computer Science, Economics, or related fields.
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 Certifications in data analysis, SQL, or ML fundamentals are a plus.
 
 
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 What We Offer
 
 
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 Opportunity to work closely with a high-performing AI/ML team.
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 Opportunity to transition into a ML engineer based on skill set, learning curve and performance.
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 Exposure to end-to-end ML lifecycle: data prep &rarr; experimentation &rarr; deployment.
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 Work on diverse problem statements across multiple business verticals.
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 Competitive compensation and benefits package.
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 A collaborative and growth-driven environment.
 
 
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 Success Metrics
 
 
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 Delivery of clean, well-structured datasets for ML model development.
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 Improved data quality, reduced errors, and reliable metric reporting.
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 Clear, actionable insights delivered to business and product teams.
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 Efficient support for ML workflows (feature generation, sampling, validation).
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 Strong documentation and repeatable processes for analytics.
 
 
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 About KUKU
 
 
 
 Founded in 2018, KUKU is India&rsquo;s leading storytelling platform, offering a vast digital library of audio stories, short courses, and microdramas. KUKU aims to be India&rsquo;s largest cultural exporter of stories, culture, and history to the world with a firm belief in &ldquo;Create In India, Create For The World&rdquo;.
 
 
 We deliver immersive entertainment and education through our OTT platforms: Kuku FM, Guru, Kuku TV, and more. With a mission to provide high-quality, personalized stories across genres from entertainment across multiple formats and languages, KUKU continues to push boundaries and redefine India&rsquo;s entertainment industry.
 
 
 🌐 Website: www.kukufm.com
 
 
 📱 Android App: Google Play
 
 
 📱 iOS App: App Store
 
 
 🔗 LinkedIn: KUKU
 
 
 
 📢 Ready to make an impact? Apply now!
 
 
 
 Skills: numpy,sql,airflow,pandas,bigquery,python,data analysis,advanced excel skills,tableau software,git,microsoft power bi,databricks
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Data Analyst - AI & ML

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