client delivery manager

Combuzz HR Solutions

<div>
 
 
 Operations Manager &ndash; Staffing &amp; Outsourcing
 
 
 
 📍
 
 Location:
 
 DSO - Dubai
 
 
 
 
 
 We&rsquo;re hiring an
 
 Operations Manager
 
 with 3&ndash;5 years of experience in the staffing or outsourcing industry. The role involves leading day-to-day operations, managing client delivery, and ensuring smooth workforce deployment across projects.
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 <ul>
 <li>
 Oversee daily operations and client accounts
 </li>
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 Lead and support the delivery and recruitment teams
 </li>
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 Track KPIs and ensure client satisfaction
 </li>
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 Improve processes and drive efficiency
 </li>
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 Ensure compliance with labor laws and company standards
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 </ul>
 
 
 
 
 
 What we&rsquo;re looking for:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, HR, or related field
 </li>
 <li>
 3&ndash;5 years&rsquo; experience in operations within staffing or outsourcing
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 Strong communication and leadership skills
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 Good knowledge of workforce planning and client management
 </li>
 </ul>
 
 
</div>

Operations Manager – Staffing & Outsourcing

Paysky

<div>
 
 
 Account Program Manager
 
 
 
 
 
 
 
 About PaySky:
 
 
 
 PaySky is a next-generation Payment Solutions Provider (PSP), offering a comprehensive range of payment solutions to financial institutions, merchants, enterprises, and consumers worldwide. With a vision of democratizing e-payments, PaySky is committed to making payment solutions accessible to everyone, everywhere, ensuring seamless digital transaction experiences.
 
 
 
 
 
 
 Role Overview:
 
 
 
 The
 
 Account Program Manager
 
 will handle one key account end-to-end. The role focuses on making sure delivery commitments are met, issues are solved quickly, and the client stays satisfied. This person will be the main point of contact for delivery matters and will coordinate with different internal teams to keep things on track.
 
 
 
 
 
 
 Main Responsibilities:
 
 
 <ul>
 <li>
 Own the delivery plan for the assigned account.
 </li>
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 Track progress of all projects and highlight risks early.
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 Follow up with internal teams to resolve blockers.
 </li>
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 Be the escalation point for the client on delivery and support issues.
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 Keep delivery trackers and reports updated.
 </li>
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 Run regular check-ins with client stakeholders to make sure they are satisfied.
 </li>
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 Log and track risks and issues, escalating where needed.
 </li>
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 Collect client feedback and share it internally in a structured way.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs):
 
 
 
 
 Delivery (50%)
 
 
 <ul>
 <li>
 &ge; 90% of account projects delivered on time.
 </li>
 <li>
 No unresolved escalations beyond SLA.
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 Delivery reports updated every sprint/cycle.
 </li>
 </ul>
 
 
 Customer Satisfaction (25%)
 
 
 <ul>
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 &ge; 90% client satisfaction (CSAT).
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 &ge; 95% SLA adherence.
 </li>
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 Positive feedback from regular check-ins.
 </li>
 </ul>
 
 
 Escalations &amp; Risks (15%)
 
 
 <ul>
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 All risks/issues logged and escalated within agreed timelines.
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 &ge; 90% of blockers resolved within SLA.
 </li>
 </ul>
 
 
 Feedback &amp; Internal Alignment (10%)
 
 
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 &ge; 90% satisfaction from internal delivery/product teams on requirements clarity.
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 Client feedback must be documented and shared with the internal teams within one week of receiving it, for at least 80% of cases.
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 </ul>
 
 
 
 
 
 Benefits:
 
 
 
 ✔ Competitive salary
 
 
 ✔ Social &amp; Medical insurance
 
 
 ✔ Flexible working environment
 
 
 ✔ Performance-based bonus
 
 
 ✔ Learning, Development &amp; Career growth opportunities
 
 
 
 
 
 Apply directly via
 
 Easy Apply
 
 on LinkedIn or send your CV to
 
 yasmine.mahmoud@paysky.io
 
 
</div>

Account Program Manager

Onebridge

<div>Onebridge, a Marlabs Company, is a global AI and Data Analytics Consulting Firm that empowers organizations worldwide to drive better outcomes through data and technology. Since 2005, we have partnered with some of the largest healthcare, life sciences, financial services, and government entities across the globe. We have an exciting opportunity for a highly skilled AI/ML Delivery Manager to join our innovative and dynamic team.
AI/ML Delivery Manager | About You
As an AI/ML Delivery Manager, you are responsible for leading strategic, client-facing engagements that blend technical excellence with business impact. You bring deep expertise in artificial intelligence, machine learning, and data strategy, along with a proven ability to guide complex initiatives from vision to execution. You thrive in dynamic environments where innovation meets delivery, and you excel at building long-term client relationships, mentoring teams, and driving measurable outcomes. You are consultative by nature, technically hands-on when needed, and highly effective at managing cross-functional teams and competing priorities. Your leadership drives growth across portfolios, and your ability to translate business needs into scalable AI/ML solutions sets you apart.
AI/ML Delivery Manager | Day-to-Day
<ul><li>Serve as a strategic delivery lead across multiple enterprise client accounts with a focus on AI/ML transformation.</li><li>
Build and maintain strong relationships with client executives to shape AI/ML roadmaps that align with business goals.</li><li>
Lead solutioning efforts including feasibility assessments, proposals, pricing, and technical architecture design.</li><li>
Provide technical leadership across AI/ML model development, cloud data platforms, data governance, and analytics.</li><li>
Manage global delivery teams across onshore and offshore locations to ensure scalability, quality, and client satisfaction.</li><li>
Collaborate with data scientists, engineers, and domain experts to design and implement AI solutions, especially in regulated industries such as healthcare, financial, and telecommunications.</li><li>
Contribute to internal accelerators, reusable frameworks, and best practices that enhance delivery efficiency and innovation.</li><li>
Stay current with emerging AI technologies such as Generative AI and large language models and guide their adoption within client environments.</li></ul>
AI/ML Delivery Manager | Skills &amp; Experience
<ul><li>10+ years of experience in AI/ML, Data Science, or Analytics with a strong consulting and technical delivery background.</li><li>
Proven success managing complex, multi-workstream engagements and delivering measurable business impact.</li><li>
Deep expertise in cloud platforms such as Azure, AWS, and Snowflake, as well as ML frameworks like TensorFlow, PyTorch, and scikit-learn.</li><li>
Experience designing and deploying AI/ML models in real-world applications, ideally including healthcare use cases.</li><li>
Strong understanding of the machine learning lifecycle including data preparation, feature engineering, model deployment, and monitoring.</li><li>
Skilled in creating architecture designs, technical roadmaps, and communicating solutions to business stakeholders.</li><li>
Excellent communication and stakeholder management skills with the ability to influence C-level decision-makers.</li><li>
Demonstrated ability to lead global delivery teams across onshore and offshore locations in matrixed, cross-functional environments.</li></ul></div>

AI/ML Delivery Manager

CFinanciO

We are seeking an experienced Accounting &amp; Tax Compliance Manager to lead and manage client deliverables across Accounting, GST, TDS, and Income Tax compliances. The ideal candidate will oversee a team of accountants, ensure process accuracy, and manage deadlines for multiple clients across industries. This role demands strong technical knowledge, operational discipline, and client-handling ability.Key Responsibilities:1. Accounting Management<ul><li>Oversee daily accounting for multiple clients using Tally / Zoho Books / QuickBooks.</li><li>Review books of accounts, ensure correct ledger classification, and monthly closing.</li><li>Supervise reconciliation of bank accounts, receivables, payables, and inventory.</li><li>Prepare and review MIS reports, profit &amp; loss, and balance sheets monthly/quarterly.</li><li>Standardize accounting processes and ensure data integrity across client accounts.</li></ul>2. GST Compliances<ul><li>Ensure timely filing of GSTR-1, GSTR-3B, and GSTR-9/9C.</li><li>Reconcile Input Tax Credit (ITC) between books and GST portal.</li><li>Handle notices, queries, and assessments under GST law.</li><li>Maintain internal trackers for GST filing status and error logs.</li></ul>3. TDS &amp; Income Tax Compliances<ul><li>Oversee TDS deductions, payments, and filing of returns (Form 24Q, 26Q, etc.).</li><li>Manage quarterly TDS reconciliations and Form 16/16A generation.</li><li>Support in preparation and filing of Income Tax Returns (Individuals, Firms, Companies).</li><li>Handle tax audits, 26AS reconciliation, and advance tax computations.</li></ul>4. Client Coordination &amp; Team Management<ul><li>Act as the single point of contact for clients on accounting and compliance matters.</li><li>Assign and monitor work of junior accountants and interns.</li><li>Conduct internal review meetings to track progress and resolve issues.</li><li>Communicate deadlines, compliance updates, and review reports to clients.</li></ul>5. Process Improvement &amp; Automation<ul><li>Implement standard checklists and internal controls for accounting and tax processes.</li><li>Suggest automation using Zoho Books, Google Sheets, or Airtable for recurring tasks.</li><li>Ensure data consistency between accounting software, GST, and IT portals.</li></ul>Qualifications &amp; Skills:<ul><li>Education: B.Com / M.Com / CA Inter / Semi-qualified CA or equivalent.</li><li>Experience: 3&ndash;5 years of experience in managing accounting and statutory compliances for multiple clients.</li><li>In-depth knowledge of Tally, Zoho Books, and GST &amp; Income Tax portals.</li><li>Hands-on experience in filing GST, TDS, and IT returns independently.</li><li>Strong analytical and reconciliation skills.</li><li>Team leadership, time management, and communication skills.</li></ul>Compensation:<ul><li>&#8377;30,000 &ndash; &#8377;60,000 per month (based on experience and client-handling ability).</li><li>Additional incentives linked to timely delivery and client satisfaction.</li></ul>Career Growth Path:<ul><li>Progression to Senior Manager &ndash; Compliance &amp; Client Delivery or Head of Compliance Operations.</li><li>Opportunity to work closely with the CFO Services Division for MIS, business reviews, and automation projects.</li><li>Exposure to a diverse client base across sectors like Manufacturing, SaaS, E-commerce, Real Estate, Agri-Fintech..etc.</li></ul>Job Type: PermanentPay: From &#8377;30,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Experience:<ul><li>articleship: 3 years (Required)</li></ul>

Accounting & Tax Compliance Manager

Purelogics

PureLogics is a leading software development and SaaS company, delivering innovative and scalable technology solutions across the globe. With a strong focus on client satisfaction and long-term partnerships, we empower businesses through automation, data intelligence, andcloud-native platforms.JdAs a Success Delivery Manager at PureLogics, you will lead the end-to-end client journey&mdash;from onboarding and implementation to adoption and growth&mdash;ensuring client success with our SaaS solutions. You&rsquo;ll work cross-functionally with Sales, Product, and Engineering to deliver exceptional experiences and build long-term strategic relationships.Key Responsibilities:<ul><li>Be the primary point of contact for assigned clients, ensuring smooth delivery and post-launch engagement.</li><li>Drive onboarding, training, and successful deployment of client products.</li><li>Understand client business goals and align our solutions to drive measurable outcomes.</li><li>Manage timelines, resources, and client expectations across multiple projects.</li><li>Identify growth opportunities within accounts (upsell/cross-sell) and support the Sales team in converting them.</li><li>Collaborate with internal teams to resolve issues and continuously improve the client journey.</li><li>Conduct quarterly business reviews (QBRs) and maintain a high level of client satisfaction and retention.</li></ul>Require Skills:<ul><li>Bachelor&rsquo;s degree in Computer Science or related field.</li><li>10 - 12 years of experience in client-facing roles (Engagement Manager / CSM / Project Manager) in a SaaS or tech environment.</li><li>Proven success managing B2B SaaS clients and leading complex project implementations.</li><li>Strong communication, stakeholder management, and relationship-building skills.</li><li>Comfortable working in fast-paced, agile environments,</li><li>Tech-savvy and able to translate technical concepts into business value.</li></ul>Preferred Qualifications:<ul><li>Experience with tools such as JIRA, Trello, HubSpot, Salesforce, or similar CRM/PM platforms.</li><li>Certifications like PMP, CSM, or Customer Success certifications are a plus.</li><li>Exposure to cloud platforms (AWS/Azure) or API-based integrations</li></ul>Experience: <ul><li>Min 10 years</li></ul>About Us:PureLogics is a full services technology company with having presence in the USA, UAE, and in Lahore. Over the past 18+ years, we have matured from a narrowly-focused five-person team to a well-established technology hub with around employees. We&rsquo;re CMMI Level 2 and ISO Certified company and highly acclaimed AWS consulting partners.The success of our business mainly lies in building a team of A-players, who work together and build together, and who crave perfection in everything they produce for our elite clients. We offer the opportunity to young and enthusiastic individuals that are eager to take on tough challenges under our mentorship toward a bright future.What are we offering?<ul><li>Health Insurance</li><li>Life Insurance</li><li>Employee Benefits Program</li><li>Leave En-cashment</li><li>Food Compensation</li><li>Public Holiday Compensation</li><li>Weekend Work Compensation</li><li>Birthday Celebration</li><li>Star Of the Months</li><li>Referral Bonus</li><li>Car Finance Program</li><li>Bike Finance Program</li><li>Quarterly Meet-Up</li><li>Paid Certification</li><li>Sports Gala</li><li>Child education program</li><li>Eid Gifts</li><li>Iftar Meals</li></ul>Job Type: Full-timePay: Rs700,000.00 - Rs800,000.00 per monthWork Location: In person

Success Delivery Manager

Yomly

<div>
 
 
 About Yomly
 
 
 
 Yomly is a leading HR &amp; Payroll SaaS platform in the MENA region, delivering enterprise-grade solutions for payroll, HR, time &amp; attendance, and employee engagement. Our Professional Services team drives successful implementations across diverse clients, ensuring timely delivery, adoption, and long-term success.
 
 
 
 
 
 
 Role Scope
 
 
 
 The Project Manager owns the delivery of large and enterprise-level implementations, taking full accountability for outcomes across multiple workstreams, stakeholders, and requirements. This role serves as the customer&rsquo;s trusted advisor, guiding them through discovery, requirement translation, and solution adoption to ensure business value is realized. Every Project Manager works with dedicated Project Coordinators and Senior Project Coordinators, with direct responsibility for managing, developing, and growing these team members.
 
 
 
 
 
 
 Please note:
 
 
 This role requires prior experience in delivering solutions or services to external clients. As this experience is essential to our company&rsquo;s operations and product offerings, only candidates who meet this requirement will be considered.
 
 
 
 
 
 
 
 Role Impact
 
 
 <ul>
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 Drives a smooth customer onboarding by combining project ownership with consultative client engagement.
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 Builds long-term trust with clients by translating business needs into actionable delivery requirements and guiding customers toward best-fit solutions.
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 Enhances delivery efficiency and predictability by proactively driving process improvements and automation.
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 Strengthens Yomly&rsquo;s delivery capability by coaching, developing, and growing PCs/SPCs into stronger contributors.
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 Provides leadership visibility into systemic risks, delivery performance, and portfolio health.
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 Anticipates blockers and delays, acting proactively to manage internal resources and client expectations to minimize impact.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Technical Execution
 
 
 <ul>
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 Lead full lifecycle of implementation projects with accountability for outcomes, ensuring timely delivery and measurable adoption.
 </li>
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 Translate customer requirements into design and delivery actions, guiding stakeholders toward practical and scalable solutions.
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 Ensure solution readiness by overseeing migration plans, testing cycles, and validation checkpoints to guarantee stability before go-live.
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 Delegate execution tasks to PCs/SPCs while maintaining accountability for overall quality and client satisfaction.
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 Anticipate risks and implement proactive mitigation plans across scope, resources, and dependencies.
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 Identify inefficiencies in delivery processes and embed improvements, automation, and best practices across projects.
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 Define adoption criteria with customers and integrate measurable success metrics into project tracking.
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 </ul>
 
 
 
 
 
 Collaboration &amp; Leadership
 
 
 <ul>
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 Act as the trusted advisor to customer stakeholders, supporting decision-making with consultative insight.
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 Lead structured governance forums (status reviews, steering committees, decision checkpoints) with customers.
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 Manage, coach, and develop assigned PCs/SPCs, ensuring quality of execution, communication, and escalation.
 </li>
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 Partner with Professional Services, Product, Customer Success, and Service Desk teams to resolve complex cross-functional challenges.
 </li>
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 Provide leadership with transparent updates on delivery risks, performance, and recommended interventions.
 </li>
 </ul>
 
 
 
 
 
 Team Building &amp; Strategic Enablement
 
 
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 Directly manage and develop at least two Project Coordinators/Senior Project Coordinators through structured coaching, performance feedback, and clear career progression pathways.
 </li>
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 Embed lessons learned from projects into Yomly&rsquo;s delivery playbooks, templates, and frameworks.
 </li>
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 Model accountability, ownership, and customer leadership for the PM team.
 </li>
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 Drive continuous improvement by piloting and scaling new delivery methodologies, automation initiatives, and tools.
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 Lead knowledge-sharing sessions and retrospectives to strengthen execution standards across the team.
 </li>
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 Align delivery practices with cross-functional partners to improve consistency and scalability.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Experience &amp; Skills
 
 
 <ul>
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 6&ndash;9 years of project management experience in SaaS or enterprise implementations.
 </li>
 <li>
 Demonstrated success leading multi-country, high-complexity projects with &gt;500 users.
 </li>
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 Advantage of having a strong knowledge of HR in MENA or global markets.
 </li>
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 Proven ability to take a client&rsquo;s business needs and translate them into clear technical actions within the organization.
 </li>
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 Experience managing and developing direct reports (Project Coordinators/SPCs).
 </li>
 <li>
 Skilled in risk management, process improvement, and adoption planning.
 </li>
 <li>
 Familiarity with project management software (Zoho Projects, Jira, Asana, or equivalent).
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 
 Outcome Ownership:
 
 Takes full accountability for project success and customer adoption.
 </li>
 <li>
 
 Consultative Leadership:
 
 Guides customers toward scalable, effective solutions.
 </li>
 <li>
 
 Continuous Improvement:
 
 Identifies inefficiencies and drives systemic change.
 </li>
 <li>
 
 Team Development:
 
 Builds the capability of PCs/SPCs through structured coaching and growth.
 </li>
 <li>
 
 Cross-Functional Alignment:
 
 Partners across PS, Product, CS, and Service Desk for predictable delivery.
 </li>
 </ul>
 
 
 
 
 
 Success Measures
 
 
 <ul>
 <li>
 Projects consistently delivered on time, within scope, and meeting adoption targets.
 </li>
 <li>
 Customers trust PMs as advisors, not just coordinators of tasks.
 </li>
 <li>
 PCs/SPCs under management show measurable improvement in performance and capability.
 </li>
 <li>
 Delivery processes are continuously refined, with automation embedded where possible.
 </li>
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 Leadership has visibility into portfolio health and risks, with proactive interventions in place.
 </li>
 </ul>
</div>

Project Manager

Cognizant Technology Solutions

<div>As a QA Delivery Manager, you will make an impact by leading and scaling high-performing QA teams to ensure the successful delivery of digital transformation initiatives. You will be a valued member of our Quality Engineering and Assurance team and work collaboratively with Product Owners, Developers, DevOps, and offshore teams to embed quality throughout the software development lifecycle.
In this role, you will:<ul><li>
Lead and manage five QA pods, including Regression and End-to-End testing teams.</li><li>
Own the QA delivery lifecycle from planning through execution to reporting for digital initiatives.</li><li>
Oversee regression testing, end-to-end testing, release readiness, and post-production validation.</li><li>
Drive automation strategy and execution across:<ul><li>
Web using Playwright</li><li>
API using RestAssured</li><li>
Mobile using Espresso (Android) and XCUITest (iOS)</li></ul></li><li>
Champion in-sprint automation and continuous testing practices across all QA pods.</li></ul>
Work model: Onsite
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role&rsquo;s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Goodlettsville, TN.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you&rsquo;re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered<ul><li>
12+ years of experience in Quality Assurance, with at least 3 years in a QA Lead or Test Manager role.</li><li>
Proven experience managing onshore-offshore delivery models and ensuring 24/7 test coverage.</li><li>
Strong expertise in test planning, execution, and reporting for digital initiatives.</li><li>
Hands-on experience with automation tools including Playwright, RestAssured, Espresso, and XCUITest.</li><li>
Demonstrated ability to define and track QA metrics and KPIs to measure team performance and product quality.</li></ul>
These will help you stand out<ul><li>
Experience driving continuous improvement initiatives in QA processes.</li><li>
Strong collaboration skills with cross-functional teams including Product, Development, and DevOps.</li><li>
Ability to manage risks and effectively escalate issues to ensure timely resolution.</li><li>
Experience delivering high-quality test artifacts such as test plans, test cases, and defect reports.</li><li>
Familiarity with Agile methodologies and in-sprint automation best practices.</li><li>
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship</li></ul>
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.<h3 class="jobSectionHeader">
Benefits:</h3><ul><li>Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:</li><li>Medical/Dental/Vision/Life Insurance</li><li>Paid holidays plus Paid Time Off</li><li>401(k) plan and contributions</li><li>Long-term/Short-term Disability</li><li>Paid Parental Leave</li></ul>
Employee Stock Purchase Plan</div>

QA Delivery Manager

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