client delivery specialist

Personify Health

<div>Overview:
<div>
Who We Are</div><div>
Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we&rsquo;re shaping a healthier, more engaged future.</div>
Responsibilities:
<div>
Who are you?</div> 
The Delivery Specialist will have responsibility for maintaining a broad understanding and technical knowledge of all Personify Health products and services to ensure quality delivery on service and performance commitments to clients. This client-facing and engaged role will help execute the strategy coordinated by Account Management and the client team. 
In this role you will wear many hats, but your knowledge will be essential in the following:<ul><li>
Coordinate the documenting, submission, tracking, communication, and monitoring of client program requirements post-implementation (either new logo or cross/upsell implementation)</li><li>
Help clients to match program needs with operationally efficient delivery options</li><li>
Build relationships with cross-functional teams (Finance, Implementation, Client Operations, Member Services, Product, DSR, and Live Services teams) to execute on deliverables for clients</li><li>
Deliver agreed reporting from internal tools</li><li>
Support member service delivery by resolving needs for of client-specific information, updating training agents and completing documentation
</li><li>Proactively monitor satisfactory resolution of client technical support issues by appropriate internal team</li><li>
Working knowledge of tools significant in responsibilities, including but not limited to Salesforce, GenAdmin, Gainsight, MicroStrategy, JIRA and/or Confluence.</li><li>
Aligning client requests with best practices informed by a thorough understanding of the Personify Health platform.</li></ul>
You&rsquo;ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Qualifications:
<div>
What you bring to the Personify Health Team:</div> 
In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:<ul><li>
Bachelor&rsquo;s degree or comparable experience in a related field (health, healthcare, health science, wellness, customer service, business management, operations, and/or logistics)
</li><li>1-3+ years of professional work experience, preferably aligned to roles in operations / logistics, customer service, customer management, software implementation and / or project management.
</li><li>Previous experience in SaaS, or health / wellness and/or health care industry (preferred)</li></ul>
You also take pride in offering the following Core Skills, Competencies, and Characteristics:<ul><li>
Excellent customer facing skills, including a commitment to client satisfaction</li><li>
Impeccable organization and priority management skills
</li><li>Ability to manage multiple tasks with varied dependencies and timelines
</li><li>Self-motivated with proactive approach, appropriate sense of urgency and a positive attitude</li><li>
Able to navigate change and support clients in change management</li><li>
Proficiency with various software applications, including but not limited to Microsoft Suite (Word, Excel, PowerPoint, Outlook, Teams, and OneDrive), virtual meeting platforms</li><li>
Ability to navigate a dynamic technological environment</li><li>
Required to work cross functionally with co-workers
</li><li>Outstanding interpersonal skills, including strong communication skills, both verbal and written.</li><li>
Creative approach to problem-solving</li><li>
Solid analytical skills</li></ul> 
No candidate will meet every single desired qualification. If your experience looks a little different from what we&rsquo;ve identified and you think you can bring value to the role, we&rsquo;d love to learn more about you!<div></div><div> 
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.</div> 
We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.</div>

Client Delivery Specialist

GE HealthCare

<div>
 
 Job Description Summary
 
 
 
 Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey
 
 
 
 Job Description
 
 
 
 
 Roles and Responsibilities
 
 
 
 
 Key Responsibilities/essential Functions Include
 
 
 
 <ul>
 <li>
 Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues
 </li>
 <li>
 Driving operational excellence on the service delivery processes under responsibility
 </li>
 <li>
 Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances.
 </li>
 <li>
 Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option &amp; Upgrades (O&amp;U), helium refill operations
 </li>
 <li>
 Monitoring and closely following up down systems and hot issues until resolution and customer satisfaction
 </li>
 <li>
 Driving data analysis and business case development for key projects
 </li>
 <li>
 Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service
 </li>
 <li>
 Achieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP&rsquo;s) on a daily basis
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree
 </li>
 <li>
 Experience or familiarity with process management and/or continuous improvement
 </li>
 <li>
 Strong analytical and quantitative skills
 </li>
 <li>
 Experience on statistical and/or data management tools
 </li>
 <li>
 Proven ability to meet deadlines in a fast-paced changing environment
 </li>
 <li>
 Excellent planning, prioritization and organizational skills
 </li>
 <li>
 Excellent interpersonal and verbal &amp; written communication skills
 </li>
 <li>
 Demonstrated collaboration, negotiation and conflict resolution skills
 </li>
 <li>
 Analytical, problem solving &amp; root-cause analysis skills
 
 
 </li>
 </ul>
 
 Desired Characteristics
 
 
 
 <ul>
 <li>
 Process Management
 </li>
 <li>
 Customer Service
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Planning skills
 
 
 </li>
 </ul>
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
</div>

Service Delivery Specialist

eos Products

<div>
 
 
 Job Summary:
 
 
 
 The Order to Delivery Specialist will be responsible for managing allocation of orders and providing sales and operations support.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 Order Management:
 
 <ul>
 <li>
 Daily reporting and analysis of sales reporting
 </li>
 <li>
 Pick &amp; Pack of orders, order processing
 </li>
 <li>
 Ensure account reconciliations
 </li>
 <li>
 Assure timely and accurate invoicing
 </li>
 <li>
 Clearing any order errors
 </li>
 <li>
 Processing EDI files
 </li>
 <li>
 Manage day to day execution of operations to ensure customer orders are received through EDI, processed into SAP and exported to warehouse
 </li>
 <li>
 Monitor Open order reports
 </li>
 <li>
 Manage resolution of issues that arise between warehouse, Sales &amp; Operations team
 </li>
 <li>
 Clear communication with Sales managers
 </li>
 </ul>
 
 Logistics Management:
 
 <ul>
 <li>
 Manage movements of good from warehouse to customer
 </li>
 <li>
 Ensure orders are processed timely and accurately
 </li>
 <li>
 Communicate with warehouse regarding ASN&rsquo;s and other retailer requirements
 </li>
 <li>
 Ensure PO changes due to stock issues are communicated to sales and customers as needed
 </li>
 <li>
 Chargeback Management
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in relevant field or related job experience
 </li>
 <li>
 2-4 years&rsquo; experience in Customer Service, Logistics, or Operations
 </li>
 <li>
 SAP user
 </li>
 <li>
 Advanced excel user
 </li>
 <li>
 System savvy
 </li>
 <li>
 Data manipulation, analytical
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Able to efficiently and effectively build and handle multiple relationships
 </li>
 <li>
 Able to drive a cross functional team for a solution
 </li>
 <li>
 Sense of urgency and &ldquo;Can do&rdquo; approach
 </li>
 </ul>
 
 
 
 
 
 Company Summary:
 
 
 
 eos Products is an iconic beauty brand that was founded on an innovative and entrepreneurial spirit that revolutionized how people experience daily beauty routines. As a brand of choice among gen z and millennial consumers, eos aims to drive everyday experiences forward, creating the joy that beautifully designed, expertly crafted products can bring to people&rsquo;s lives. From our iconic lip balm to our cult-favorite body lotion, eos products create delight where there was once utility, happiness where there was only function.
 
 
 
 
 
 
 Equal Opportunity Employer:
 
 
 
 eos Products offers equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, medical condition, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
 
 
 
 
 
 FLSA Status:
 
 
 FLSA exempt.
 
</div>

Order to Delivery Specialist

HSBC

<div>IT Delivery Specialist &ndash; Qatari Nationals Only (17436)
Some careers prize diversity more than others. 
 
If you&rsquo;re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.<div>
The role is primarily responsible for supporting IT services in the country and coordinating/driving key initiatives with the Technology function. The holder of the job needs to display adequate knowledge across the domains and be able to collaborate with support teams ensuring timely resolution on new implementations and have oversight of regulatory demands, IT systems and risks across IT. 
In this role you will be: 
<ul><li>To maintain close coordination with Central teams for all aspects of operations, technology and compliance management in respect to IT.</li><li>To build and maintain close working relationship with business stakeholders and Service owners</li><li>To demonstrate analytical thinking, sound judgment, critical analysis, attention to detail and provide value-added advice</li><li>To assist in the identification and registering of risk items across different IT domains and effectively manage, track audit points, MSII&rsquo;s, dispensations, risk acceptances.</li><li>To coordinate regulatory responses with central teams, Business and other teams consultancy papers and other regulatory submissions</li><li>To engage with Central IT teams, Line of Business and Function and Central Bank teams.</li><li>To engage stakeholders to obtain a deeper understanding of their business and responsibility, their requirements and the impacts of the services and products</li><li>To maintain relationships and coordinate key Projects with different IT domains, Risk, Finance.</li></ul></div><div>
To be successful in the role, you should meet the following requirements: 
<ul><li>University Graduate with five years or more experience in IT domain.</li><li>Stakeholder management skills</li><li>Experience of working in a banking environment and change projects</li><li>Evidence of strong communication and influencing skills</li><li>Good verbal and written communication skills</li><li>PMP training or certification - Optional</li><li>Understanding of finance is an advantage.</li></ul></div> 
For further details and application information please visit our careers site, searching under reference number 17436.
You&rsquo;ll achieve more at HSBC. 
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 
Issued by The Hong Kong and Shanghai Banking Corporation Limited.</div>

IT Delivery Specialist - Qatari Nationals Only

Tweety Four 7

Hiring: Client Success Specialist (Female Only) &ndash; Onsite | RawalpindiLocation: Bahria Town, Rawalpindi (Onsite) Shift: Night Shift (US &amp; Australia Time Zones) Employment Type: Full-Time Number of Vacancies: 7 Salary Range: PKR 100,000 &ndash; PKR 150,000We are hiring a Client Success Specialist (Female Candidates Only) to join our growing Client Success team. This role is ideal for candidates with strong communication skills who are passionate about client relationship management, customer experience, and working with international clients in a professional onsite environment.About the RoleAs a Client Success Specialist, you will act as a primary point of contact for clients, ensuring satisfaction, retention, and long-term success. You will work closely with internal teams to support onboarding, manage ongoing communication, resolve issues, and improve overall service delivery while maintaining accurate CRM records.Fresh graduates and candidates with up to 1 year of experience in customer success, customer support, or client-facing roles are encouraged to apply.Key Responsibilities<ul><li>Manage day-to-day communication with clients via email, calls, and CRM platforms</li><li>Understand client requirements and ensure timely delivery of solutions</li><li>Coordinate with Engineering, Support, and Operations teams to address client needs</li><li>Assist in tracking and reporting client satisfaction, engagement, and retention metrics</li><li>Support client onboarding and training sessions to ensure a smooth experience</li><li>Maintain accurate client data and documentation in CRM systems</li><li>Record client feedback and support continuous service improvements</li><li>Learn and apply best practices in client relationship management and service excellence</li></ul>Job Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field</li><li>Up to 1 year of experience in a client-facing, customer success, or support role</li><li>Excellent verbal and written communication skills in English</li><li>Basic familiarity with CRM systems such as Salesforce or HubSpot is an advantage</li><li>Positive attitude, eagerness to learn, and strong interpersonal skills</li><li>Willingness to work night shifts:</li><li>US Time Zone: 6:00 PM &ndash; 3:00 AM</li><li>Australia Time Zone: 3:00 AM &ndash; 12:00 PM</li><li>Female candidates only</li></ul>Compensation and Benefits<ul><li>Competitive salary between PKR 100,000 and PKR 150,000</li><li>10 paid time off (PTO) days annually</li><li>Free pick and drop transportation provided by the company</li><li>Structured career growth and development plan</li><li>Supportive and collaborative work environment</li><li>Exposure to international clients and global best practices</li></ul>Why Join Us<ul><li>Professional onsite work environment in Bahria Town, Rawalpindi</li><li>Clear growth path within Client Success and Account Management</li><li>Opportunity to build a long-term career in customer and client success</li><li>Work with international clients and structured processes</li></ul>Apply NowIf you are passionate about delivering excellent client experiences and want to grow your career as a Client Success Specialist, we encourage you to apply today.~Client Success Specialist, Customer Success Jobs, Client Support Specialist, Customer Experience Jobs, CRM Jobs, Night Shift Jobs for Females, Bahria Town Rawalpindi Jobs, Onsite Jobs for Women, International Client Support, Customer Relationship ManagementJob Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Client Success Specialist (Female)

RS Integrated Supply

The Procurement Specialist II is responsible for MRO procurement transactions within the RS Integrated Supply operating system, and/or the client&rsquo;s CMMS system. Strategic sourcing of all parts requisitioned by the client. Procurement Specialist II ensures materials are accurately ordered, received within the site&rsquo;s procurement system, and processed and expedited in a timely and efficient manner. Employs problem solving methods to resolve issues with delivery, price or any other order issues. It is incumbent upon the Procurement Specialist II to develop and maintain strong client relationships, keep an open line of communication, and maintain control of all aspects of purchasing. Assisting with training of any support personnel including other buyers, attendants and temporary labor. Delivery of customer contractual commitment.COMPENSATION: $64K - $74KSCHEDULE: 8am - 5:00pm (Mon - Fri)Key Responsibilities: <ul><li>Follow all site Safety and Security Procedures at all times, attend required safety trainings.</li><li>Find and cost savings through sourcing of new suppliers, manufacturers and distributors; renegotiating terms; and/or negotiating of guarantees of stock items on a regular basis.</li><li>Exceed contractual guaranteed savings requirements by achieving savings opportunities through pricing as well as by improving profitability for our clients using the Shared Savings, Data Analysis or other savings reports. Rely on customized tools to resolve inconsistencies and find savings opportunities.</li><li>Identify and present OEM commercialization and substitution opportunities to customers in order to lower reduce costs.</li><li>Manage OEM commercialization opportunities with customers to obtain necessary approvals, satisfy validation requirements, and complete change control processes in order to implement.</li><li>Maintain the vendor database and setup local vendors as needed. Use preferred suppliers as required by corporate office.</li><li>Generate purchase orders (PO&rsquo;s) using RS Integrated Supply operating system or client CMMS purchasing system.</li><li>Expedite orders, manage status of purchasing needs via the creation of Non-Stock and Stock PO using the site&rsquo;s &ldquo;Open Order Report.&rdquo; Regularly check Open Order Report and communicate delays or issues to supervisor and client as required. Ensure timely delivery of items, keeping supervisor and client informed of delivery and/or any stock issues, including taking necessary actions to rectify.</li><li>Maintain open lines of communication by establishing and building relationships with client&rsquo;s employees, including all levels of management as necessary. Develop and maintain effective business relationships and rapport with all clients and management especially between client representatives, and corporate departments.</li><li>Perform other duties as assigned</li></ul>Candidate Requirements:<ul><li>High school diploma required; college coursework or college degree is preferred.</li><li>2-3 years of MRO Purchasing experience</li><li>Solid knowledge of MRO materials</li><li>Computer literacy &ndash; Windows Operating System, Microsoft Office and ability to learn and demonstrate proficiency in RS Integrated Supply and/or client CMMS/Inventory Management systems.</li><li>Demonstrated experience in developing, implementing, and executing strategic sourcing initiatives</li><li>CPM/APICS desirable</li></ul>Job Type: Full-timePay: $64,900.00 - $74,900.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) 4% Match</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Procurement Specialist II

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. 
 
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. 
 
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. 
 
To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. 
What you'll be doing
At Chalhoub we express the exceptional! Working as a Client Advisor you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.<h5 class="jobSectionHeader">
Key Responsibilities</h5><ul><li>
Represent the brand by communicating its values and philosophy thouthrough activities and interactions with customers and other team members.</li><li>
Promote the Group&rsquo;s loyalty program (MUSE) and increase enrolment rate and new customer acquisition.</li><li>
Build and maintain guest experience standards in order to build strong loyalty.</li><li>
Ensure efficient collection of customer data in adherence to the marketing team.</li><li>
Collect data on customer behaviour, top sellers, and slow movers to support business reviews.</li><li>
Maintain and understand customer purchasing patterns and behaviours, and utilize this database to engage and build strong relationships with customers to encourage future selling opportunities</li><li>
Stay up to date with the latest fashion trends, social media campaigns, products and competitors, brand&rsquo;s different online (website, app and social media) offerings and activities and promote them to customers</li><li>
Participate in the brand&rsquo;s events and support with in-store marketing events and activations.</li><li>
Achieve individual and collective sales targets and ensure all sales and operational policies and procedures are followed and maintained.</li><li>
Customer Centricity.</li><li>
Executing and promoting exceptional customer service and relations in stores and customer home visits.</li><li>
Attend to customer needs, sales, special order and repairs.</li><li>
Support in-store customer experience.</li><li>
Communicating with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpass customers&rsquo; expectations.</li><li>
Use clienteling techniques, omnichannel approach and tools to connect virtually with customers, build a one-on-one relationship based on trust and human touch and drive loyalty. Such techniques and tools include messaging, (virtual) shopping appointments, etc.</li><li>
Operational Excellence.</li><li>
Prepare and process e-commerce orders&rsquo; fulfilment from the store within the set SLAs in terms of time and quality.</li><li>
Demonstrate a strong understanding and leverage available technology tools when available to support customer experience in and outside of the store (Clienteling app, CRM, OMS, etc.)</li><li>
Maintain all operating standards as per the brand&rsquo;s VM guidelines and SOP&rsquo;s.</li><li>
Provide feedback on store functionality.</li></ul>
What you'll need to succeed<ul><li>
Experienced in Retail with either a luxury or tech background.</li><li>
Availability for 6x months - duration of the temporary contract.</li><li>
Own UAE visa sponsorship.
</li><li>Able to join immediately.
</li></ul>What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Client Advisor - Devialet (Temporary Contract)

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