client delivery specialist

Personify Health

<div>Overview:
<div><b>
Who We Are</b></div><div>
Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we&rsquo;re shaping a healthier, more engaged future.</div>
Responsibilities:
<div><b>
Who are you?</b></div><p></p><p><br>
The Delivery Specialist will have responsibility for maintaining a broad understanding and technical knowledge of all Personify Health products and services to ensure quality delivery on service and performance commitments to clients. This client-facing and engaged role will help execute the strategy coordinated by Account Management and the client team.</p><p></p><p><b><br>
In this role you will wear many hats, but your knowledge will be essential in the following:</b></p><ul><li>
Coordinate the documenting, submission, tracking, communication, and monitoring of client program requirements post-implementation (either new logo or cross/upsell implementation)</li><li>
Help clients to match program needs with operationally efficient delivery options</li><li>
Build relationships with cross-functional teams (Finance, Implementation, Client Operations, Member Services, Product, DSR, and Live Services teams) to execute on deliverables for clients</li><li>
Deliver agreed reporting from internal tools</li><li>
Support member service delivery by resolving needs for of client-specific information, updating training agents and completing documentation
</li><li>Proactively monitor satisfactory resolution of client technical support issues by appropriate internal team</li><li>
Working knowledge of tools significant in responsibilities, including but not limited to Salesforce, GenAdmin, Gainsight, MicroStrategy, JIRA and/or Confluence.</li><li>
Aligning client requests with best practices informed by a thorough understanding of the Personify Health platform.</li></ul><p><i>
You&rsquo;ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</i></p>
Qualifications:
<div><b>
What you bring to the Personify Health Team:</b></div><p></p><p><b><br>
In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:</b></p><ul><li>
Bachelor&rsquo;s degree or comparable experience in a related field (health, healthcare, health science, wellness, customer service, business management, operations, and/or logistics)
</li><li>1-3+ years of professional work experience, preferably aligned to roles in operations / logistics, customer service, customer management, software implementation and / or project management.
</li><li>Previous experience in SaaS, or health / wellness and/or health care industry (preferred)</li></ul><p><b>
You also take pride in offering the following Core Skills, Competencies, and Characteristics:</b></p><ul><li>
Excellent customer facing skills, including a commitment to client satisfaction</li><li>
Impeccable organization and priority management skills
</li><li>Ability to manage multiple tasks with varied dependencies and timelines
</li><li>Self-motivated with proactive approach, appropriate sense of urgency and a positive attitude</li><li>
Able to navigate change and support clients in change management</li><li>
Proficiency with various software applications, including but not limited to Microsoft Suite (Word, Excel, PowerPoint, Outlook, Teams, and OneDrive), virtual meeting platforms</li><li>
Ability to navigate a dynamic technological environment</li><li>
Required to work cross functionally with co-workers
</li><li>Outstanding interpersonal skills, including strong communication skills, both verbal and written.</li><li>
Creative approach to problem-solving</li><li>
Solid analytical skills</li></ul><p><i><br>
No candidate will meet every single desired qualification. If your experience looks a little different from what we&rsquo;ve identified and you think you can bring value to the role, we&rsquo;d love to learn more about you!</i></p><div></div><div><br>
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.</div><p></p><p><br>
We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.</p></div>

Client Delivery Specialist

Aga Khan University

<div><div>Specialist, Service Delivery (Messaging) - (2500032D)</div><div><div><br>
</div><p><b>Specialist, Messaging (Service Delivery)
</b></p><p><b>Entity: </b>Aga Khan University</p>
<p><b>Location: </b>Karachi</p>
<p><b>Introduction to the Aga Khan University:
</b></p><p>The Aga Khan University is a private, international university committed to international standards of excellence in teaching, research and service. Its teaching hospital, the Aga Khan University Hospital has been accredited by the prestigious Joint Commission International for achieving the highest international healthcare standards.</p>
<p><b>Job Role / Responsibilities:</b></p>
<p>Reporting to the Manager, Information Technology, you are expected to be a highly motivated and energetic individual to support our enterprise Microsoft Exchange email solution. You should possess migration and integration skills to determine coexistence and maintenance strategies and solutions between on-premise systems and the cloud. The skills to support such complex hybrid scenarios will be essential for this evolving role. You will work closely with multiple client/customers, vendors, partners, technical account managers; will provide the necessary support to ensure the infrastructure is performing optimally; establish standard policies, prepares support documentation, and provides training to team members. You will respond to service request and request fulfilment on a regular basis while managing project concurrently.</p>
<p>Specifically, you will be responsible to;</p>
<ul><li>administering IT Messaging Systems - Effectively manage the performance and troubleshoot any issue that may arise in the existing IT Messaging Systems</li>
<li>design &amp; Implementing new Innovations - Identifying gaps in the existing IT operations environment and developing innovative solutions to enhance the system and presenting new ideas and solution to management to enhance the standard of IT services to the hospital and its user</li>
<li>communication and knowledge sharing amongst IT Staff</li>
<li>ensure self and team growth through Training</li></ul></div><div></div><div><br>
<div></div><p><b>Eligibility Criteria / Requirements:</b></p>
<ul><li>Bachelor&rsquo;s Degree in Computer Science/Engineering</li>
<li>MCSA, MCSE Messaging will be preferred</li>
<li>minimum 5 years relevant experience in the field of IT infrastructure and Systems</li>
<li>participated in a large-scale migration from MS Exchange 2010 to MS Exchange 2013 &amp; Office 365
</li><li>have strong hands-on experience on Microsoft windows, Failover Clusters, Active Directory, MS exchange 2010 &amp; 2013, Office 365, CentOS &amp; Red Hat Linux
</li><li>technical, Managerial, analytical, interpersonal and organization skills required</li>
<li>ability to communicate in an understandable, polite, and friendly manner, both written and verbal</li>
<li>ability to work well with others, as well as independently</li>
<li>strong organizational skills and ability to multi-task in a business environment</li>
<li>ability to establish and maintain effective relationships with co-workers and customers to gain their trust and respect</li>
<li>ability to professionally deal with difficult people or situations</li>
<li>ability to pick up technical concepts quickly and can learn new skills and knowledge</li>
<li>experience working within large and complex technical environments.
</li>
</ul></div><div></div><div>Primary Location: Pakistan</div><div>
Other Locations: Pakistan-Karachi</div><div>
Organisation: Aga Khan Hospital &amp; Medical College</div><div>
Employee Status: Regular</div><div>
Job Type: Standard</div><div>
Job Posting: 28/10/2025, 12:14:02 AM</div><div>
Closing Date: 11/11/2025, 12:59:00 PM</div></div>

Specialist, Service Delivery (Messaging)

Christian Dior

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>We are seeking a dedicated and passionate Client Specialist to join our newly established Salon Priv&eacute; department. This role is pivotal in delivering an exceptional luxury experience to our super elite clients. The Client Specialist will manage exclusive client events, coordinate one-to-one meetings, and support VIP Client Managers to ensure the highest standards of service and client satisfaction.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Key Responsibilities:
</b></p><div><ul><li><b>One-to-One Client Meetings:
</b></li></ul><ul><li>Coordinate and manage one-to-one meeting&rsquo;s agenda within Salon Prive ensuring all preparations are flawless.
</li><li>Working closely with VIP Client Managers to keep them on track with their appointments to ensure the calendar is full of high-quality meetings.
</li><li>Collaborate with all relevant stakeholders to ensure effective scheduling and preparation for client meetings.
</li><li>Work closely with other departments to ensure the availability of selected merchandise and bespoke services prior to client meetings.
</li></ul><ul><li><b>Client Experience Management:
</b></li></ul><ul><li>Enhance the VIP client portfolio by recruiting high-net-worth clients through business and corporate connections with external stakeholders and business getters
</li><li>Support VIP Client Managers during client visits, offering personalized assistance and ensuring an unparalleled luxury experience.
</li><li>Address any client needs or requests promptly and efficiently, maintaining the highest level of discretion and professionalism.
</li><li>Collect and analyze client feedback to continuously enhance the luxury experience.
</li></ul><ul><li><b>Exclusive Client Events:
</b></li></ul></div><div><ul><li>Support the organization of exclusive client events within Salon Priv&eacute;.
</li><li>Collaborate with the marketing team to ensure all events within Salon Prive adhere to Dior&rsquo;s brand standards and guidelines.
</li><li>Set the full agenda for Salon Prive events, ensuring it is engaging, tailored to client expectations, and reflects the essence of Dior.
</li><li>Monitor and forecast an accurate marketing and event budget.
</li><li>Prepare the required reports for the event guest list criteria and post-event reports for all Salon Prive events.
</li><li>Ensure all aspects of the Salon Prive events, from invitations to execution, are meticulously handled to reflect the Dior brand's luxury standards.
</li></ul></div><div><ul><li><b>Collaboration and Support:
</b></li></ul><ul><li>Work in close collaboration with the Uber Luxury Manager and other team members to achieve departmental goals.
</li><li>Assist in the development of strategies to attract and retain elite clients, enhancing client loyalty and satisfaction.
</li><li>Stay informed about Dior's latest products, services, and events to provide knowledgeable and informed assistance to clients.
</li></ul></div></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><ul><li>Proven experience in a luxury retail environment, with a strong focus on client experience and event management.
</li><li>Exceptional interpersonal and communication skills, with the ability to build and maintain relationships with elite clients.
</li><li>Strong organizational skills and attention to detail, ensuring every client interaction is flawlessly executed.
</li><li>Ability to work in a fast-paced, dynamic environment, managing multiple tasks simultaneously.
</li><li>A deep understanding and appreciation of luxury brands, with a passion for delivering outstanding service.
</li><li>Discretion, professionalism, and a commitment to upholding the highest standards of confidentiality.
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>CHRISTIAN DIOR
</i></b><br>
<b>MAISON
</b><br>
</h2><div><i>&ldquo;Whatever you do &ndash; whether for work or pleasure &ndash; do it with passion! Live with passion,&rdquo; </i>wrote Christian Dior.
<br>
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the m&eacute;tier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.</div></div></div></div></div></div></div><p></p>

Client Development Specialist - Dubai Mall

GE HealthCare

<div><h1 class="jobSectionHeader"><b>Job Description Summary</b></h1>
Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p><b>
Roles and Responsibilities</b></p><p></p><div><div><div><div><div><div><div><div><div><p>
Key responsibilities/essential functions include:</p><ul><li><p>
Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues</p></li><li><p>
Driving operational excellence on the service delivery processes under responsibility</p></li><li><p>
Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances.</p></li><li><p>
Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option &amp; Upgrades (O&amp;U), helium refill operations</p></li><li><p>
Monitoring and closely following up down systems and hot issues until resolution and customer satisfaction</p></li><li><p>
Driving data analysis and business case development for key projects</p></li><li><p>
Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service</p></li><li><p>
Achieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP&rsquo;s) on a daily basis</p></li></ul></div></div></div></div></div></div></div></div></div><p><b>
Required Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s Degree</p></li><li><p>
Experience or familiarity with process management and/or continuous improvement</p></li><li><p>
Strong analytical and quantitative skills</p></li><li><p>
Experience on statistical and/or data management tools</p></li><li><p>
Proven ability to meet deadlines in a fast-paced changing environment</p></li><li><p>
Excellent planning, prioritization and organizational skills</p></li><li><p>
Excellent interpersonal and verbal &amp; written communication skills</p></li><li><p>
Demonstrated collaboration, negotiation and conflict resolution skills</p></li><li><p>
Analytical, problem solving &amp; root-cause analysis skills</p></li></ul><p><b>
Desired Characteristics</b></p><p></p><ul><li><p>
Process Management</p></li><li><p>
Customer Service</p></li><li><p>
Communication skills</p></li><li><p>
Negotiation skills</p></li><li><p>
Planning skills</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div><div><div><div><div><div><p><b>
Relocation Assistance Provided: </b>No</p></div></div></div></div></div></div></div></div><p></p>

Service Delivery Specialist

Insider.

<div>
 Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing&mdash;offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.
 <br/>
 <br/>
 We have just celebrated our
 <strong>
  $500M Series E
 </strong>
 funding round, led by
 <strong>
  General Atlantic
 </strong>
 . Before this, we&rsquo;ve unlocked unicorn status following our
 <strong>
  Series D
 </strong>
 round. We are backed by top-notch investors, including
 <strong>
  Sequoia Capital, QIA, Riverwood,
 </strong>
 and
 <strong>
  Endeavor Catalyst
 </strong>
 , and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L&rsquo;Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.
 <br/>
 <br/>
 Having unlocked unicorn status, Insider was congratulated for becoming one of the only
 <strong>
  woman-founded, women-led
 </strong>
 <strong>
  B2B SaaS unicorns
 </strong>
 in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in
 <strong>
  The Top 1% of all software companies worldwide in G2&rsquo;s 2024 Software Awards
 </strong>
 , and
 <strong>
  named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and
 </strong>
 <strong>
  Monday.com
 </strong>
 . According to G2&rsquo;s Spring&rsquo;24 reports. Insider is also the
 <strong>
  #1 G2 Leader in 6+ categories
 </strong>
 , including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.
 <br/>
 <br/>
 When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.
 <br/>
 <br/>
 Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.
 <br/>
 <br/>
 We are looking for an SMS /Whatsapp (WA) specialist who will work in close collaboration with the team to provide effective SMS /WA services that support what we already provide for our clients. The SMS /WA Specialist will oversee all aspects of SMS marketing for the clients and will be responsible for the development of standard operating procedures going forward.
 <br/>
 <br/>
 <strong>
  A Deliverability Specialist at Insider day in and day out:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop SMS/WA strategies for fast-growing clients
  </li>
  <li>
   Determine the segmentation strategy, sequencing, and dynamic content for all SMS/WA clients
  </li>
  <li>
   Work closely and consistently with the team to collaborate on the best strategies for our clients
  </li>
  <li>
   Deliver monthly reports with analysis of the performance of campaigns/flows along with strategic recommendations for continual improvement
  </li>
  <li>
   Must have knowledge for SMS sender ID, ling code, short code, Branded URL
  </li>
  <li>
   Monitor campaign delivery, troubleshoot issues, and ensure timely delivery of SMS messages
  </li>
  <li>
   Stay up-to-date with SMS marketing regulations and best practices. Ensure compliance with relevant laws (e.g., TCPA) and maintain an understanding of opt-in and opt-out processes
  </li>
  <li>
   In-depth knowledge of TCPA Guidelines and RegulationsKnowledge of various platforms (Twilio,, Sinch, and other SMS platforms)
  </li>
  <li>
   Should be aware of creating WhatsApp Business Accounts, and verifying phone numbers in a single flow
  </li>
  <li>
   Experience with WhatsApp usage policies, brands, and content filtration policy
  </li>
  <li>
   Provision of status updates to the customer after each spot check and mitigation
  </li>
  <li>
   Responsible for manual system testing, checking and scanning of content, plus follow on recommendations re. best practices and SMS/WA methods
  </li>
  <li>
   Prepare presentations that document key learnings from test results
  </li>
  <li>
   Conduct monthly meetings with customers on "Lessons Learned" from each campaign, including successes and challenges and use these to develop better campaigns in the future
  </li>
  <li>
   Proactively investigate and manage issues affecting email deliverability
  </li>
  <li>
   Create and deliver reports to demonstrate factors affecting deliverability and reputation
  </li>
  <li>
   Developing materials to promote the team, including presentation materials and case studies that highlight the challenges faced and the creativity, technology and methods used to overcome them
  </li>
  <li>
   Understand and follow workplace policies and procedures
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What we expect from you:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree, preferably in Business, Computer Science or related field
  </li>
  <li>
   The right candidate will have 3+ years of relevant experience / knowledge in the following areas:
  </li>
  <li>
   Marketing with a Digital marketing focus
  </li>
  <li>
   Customer intelligence
  </li>
  <li>
   Customer acquisition, development and retention practices
  </li>
  <li>
   Campaign planning, execution, segmentation and targeting techniques
  </li>
  <li>
   Email technology (prior experience in deliverability operations)
  </li>
  <li>
   Expert level knowledge of audience development through email platforms
  </li>
  <li>
   Familiarity with the major ESPs, Google Analytics, and email analytics systems a must
  </li>
  <li>
   Previous experience working with the big four inbox providers on deliverability, with an appreciation of emerging delivery challenges
  </li>
  <li>
   Demonstrated understanding of email, SMTP, MTAs, IP strategies, authentication technologies, reputation strategies, data hygiene, privacy, opt policies, anti-spam policies, SNDS, JMRP, Google postmaster, yahoo FBL
  </li>
  <li>
   A proven track record of success with growing customer engagement
  </li>
  <li>
   Basic HTML and Email design / production experience
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  While exporting our technology to the world, we offer you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A chance to work in an international, diverse, and inclusive environment
  </li>
  <li>
   To be a part of an industry that&rsquo;s shaping the future of customer experiences
  </li>
  <li>
   Opportunity to be a part of different side projects depending on your interests
  </li>
  <li>
   Access to many hard and soft skill training to help you improve and challenge yourself
  </li>
  <li>
   Access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge
  </li>
  <li>
   Space to share your skills through training sessions and workshops if you wish.
  </li>
  <li>
   Sharing is caring!
  </li>
  <li>
   Free access to exclusive platforms such as Blinkist, Masterclass, and Neoskola
  </li>
  <li>
   Inclusive Private Health Insurance
  </li>
  <li>
   Food ticket to cover all the yummy food expenses monthly
  </li>
  <li>
   No Dress Code!
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
 <br/>
 <br/>
 Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Deliverability Specialist

StudyWise/ The Migration

<p><b>Job description</b></p><p>The Client Calling representative will be responsible for managing communication and scheduling between clients and skilled Visa Expert. This role will focus on contacting clients, arranging consultations, and supporting immigration advisors by ensuring that all necessary appointments and documentation are prepared in advance. The representative will also provide excellent customer service by addressing client inquiries and ensuring a smooth immigration advisory process.Key Responsibilities:</p><ul><li>Contact clients &amp; schedule consultations with Visa Experts based on client needs and availability.</li><li>Engage potential clients, answer basic questions about immigration services.</li><li>Serve as the first point of contact for clients seeking skilled immigration advice.</li><li>Assist clients in preparing for their meetings with Visa Experts by providing details on necessary documents, timelines, and expectations.</li><li>Relay client-specific information to advisors and ensure that the advisors are well prepared for each meeting.</li><li>Maintain open communication between clients and advisors to ensure effective and timely service delivery.</li><li>Provide a high level of customer service, addressing client concerns and questions with professionalism and empathy.</li><li>Follow up with clients post-appointment to ensure they have the information and support needed for the next steps.</li></ul><p><b>Requirements</b></p><ul><li>Education: A bachelor&rsquo;s degree in sales, marketing, or relevant field</li><li>Experience:</li><li>0-1 year of experience in a client-facing role (e.g., customer service, or Client calling)</li><li>Previous experience in immigration is a plus but not required.</li><li>Skills &amp; Competencies:</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and time-management abilities.</li><li>Ability to handle multiple tasks and manage conflicting priorities.</li><li>Basic understanding of skilled immigration processes and requirements is advantageous.</li></ul><p><b>Benefits</b></p><ul><li>Opportunity to work in a fast-paced and dynamic environment.</li><li>Make a real impact on the company's growth and success.</li><li>Be part of a collaborative and supportive team.</li><li>Personal Loans</li><li>Free online doctor consultations</li><li>Monthly engagement activities</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs60,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you from Lahore?</li></ul><p>Work Location: In person</p>

Client Calling Specialist

Aeries Technology Group

<p></p><div><div>Job Id: Aeries/271/25-26
 </div><p></p><div>Industry IT-Software / Software Services / testing
 </div><p></p><div>Location Hyderabad
 </div><p></p><div>Experience Range 14 - 18 Years
 </div><p></p><div>Qualification BE, BSc- CS or IT</div></div>
<br><div><div><b>Job Description</b><b>
</b></div><div><div><p><b>About Us
</b></p><p>Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems &amp; solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees. Read about us at https://aeriestechnology.com
</p></div><div><p><b>About Business Unit
</b></p><p>Two Circles is a data-driven sports marketing agency that partners with over 400 sports properties to enhance fan engagement and drive revenue growth. Utilizing advanced analytics, the company offers services in rights management, ticketing, sponsorship sales, content creation, and strategy consulting.
</p></div><div><p><b>Roles and Responsibility
</b></p><div><div><p>INDIA DYNAMICS PRINCIPAL
</p><p>Location: India</p><p>
THE ROLE</p><p>
We are looking for an experienced and technically strong Dynamics 365 leader to establish and scale our CRM delivery capability in India. As our India Principal, you will lead end-to-end technical delivery of Microsoft Dynamics projects for sports and entertainment clients globally. You&rsquo;ll be responsible for building a high-performing team, embedding delivery standards, and ensuring high-quality, scalable solutions across Dynamics Sales, Customer Service, and Power Platform.</p><p>
This role is ideal for someone who thrives in a build-phase environment, is confident delivering for global teams, and wants to shape the long-term future of our Indian capability.</p><p></p><p><br>
KEY RESPONSIBILITIES</p><p>
Technical Delivery</p><p>
Own technical delivery of Dynamics 365 projects led from India, ensuring quality, scalability, and client value.</p><p>
Oversee solution design, implementation planning, and delivery governance for global projects.</p><p>
Work alongside regional Principals and Solution Architects to align delivery with best practices and business strategy.</p><p>
Team Leadership</p><p>
Recruit, coach, and develop a team of up to 8 Dynamics professionals (consultants, developers, analysts) within the first 18 months.</p><p>
Create a high-performing, collaborative culture with clear expectations and growth pathways.</p><p>
Embed delivery discipline through robust processes, quality assurance, and training.</p><p>
Collaboration &amp; Coordination</p><p>
Work closely with teams in EMEA and North America to deliver hybrid projects with globally distributed teams.</p><p>
Champion knowledge sharing, reusability, and process alignment across regions.</p><p>
Market Engagement</p><p>
Support presales activities for Indian prospects, including solutioning, effort estimation, and proposal development.</p><p>
Develop strong working relationships with clients and partners in India where relevant.</p><p>
WHAT YOU BRING</p><p>
Deep consulting expertise and experience</p><p>
10+ years of experience delivering Microsoft Dynamics CRM (Sales, CE/Customer Service, Power Platform) solutions.</p><p>
Proven ability to lead technical delivery across full project lifecycle, from design to go-live and post-launch optimisation.</p><p>
Experience scaling or establishing delivery teams, ideally in India and working into global/regional structures.</p><p>
Strong grasp of agile delivery processes, governance models, and quality assurance frameworks.</p><p>
Excellent communication and collaboration skills &mdash; especially across time zones, cultures, and seniority levels.</p><p>
Ability to context switch between leadership, delivery oversight, and team support.</p><p>
A proactive, solutions-first mindset and a passion for building teams and capability.</p><p></p><p><br>
WHY THIS ROLE?</p><p>
This is a rare opportunity to shape a key pillar of our global delivery model from the ground up. You&rsquo;ll join a fast-growing, high-impact team working with some of the world&rsquo;s most exciting rights holders, with the backing of a global business and a proven consulting proposition.</p><div><p>
Private and Confidential | 28 July 2025</p></div></div></div></div></div></div><p></p>

CRM Delivery Principal

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