client development manager

Macy's

<div>Be part of an amazing story
Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Cosmetics Client Development Manager leads with passion and purpose, overseeing all aspects of the assigned luxury cosmetics brand while creating a warm, inclusive environment where customers and team members feel truly valued. They coach and support a team of Beauty Advisors, empowering them to consistently deliver exceptional, customer-centric service. By building strong connections with clients, understanding their beauty and style preferences, and leveraging deep product knowledge and artistry, the Client Development Manager creates meaningful and memorable experiences. Whether providing personalized consultations, helping customers discover the perfect product, or mentoring team members toward their goals, they bring a positive presence and a commitment to genuine hospitality that elevates the entire department.
What You Will Do
<ul><li>Leverage expertise in product knowledge, customer service, and artistry to guide and inspire the team&mdash;creating a culture of hospitality where every interaction feels personal, polished, and memorable.
</li><li>Demonstrate an entrepreneurial mindset by building strong, trust-based client relationships while driving sustainable business growth and energizing the brand.
</li><li>Provide ongoing coaching on clienteling tools to help the team execute personalized follow-ups and experiences, using data and insights to support client retention.
</li><li>Lead by example in delivering exceptional service and creating authentic, lasting connections with beauty and fragrance customers.
</li><li>Use selling techniques that prioritize client needs and deliver genuine, elevated experiences while achieving personal sales goals.
</li><li>Monitor and analyze business performance across daily, weekly, monthly, seasonal, and annual sales metrics.
</li><li>Plan and execute business-driving events to meet department goals.
</li><li>Oversee the presentation, organization, storage, and replenishment of stock to ensure a premium shopping experience.
</li><li>Build strong partnerships with brand representatives and vendors to enhance the customer experience and drive shared success.
</li><li>Manage vendor events and promotions, including scheduling and execution, ensuring all elements contribute to a customer-focused experience.
</li><li>Ensure full compliance with hygiene and cleanliness standards.
</li><li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
</li><li>In addition to the essential duties mentioned above, other duties may be assigned.
</li></ul>Skills You Will Need
Leadership: Proven ability to lead teams with clarity and purpose, offering guidance, support, and coaching to drive high performance and engagement.
Subject Matter Expertise: Deep knowledge of assigned vendor line(s) and current beauty trends, serving as a trusted resource for both customers and team members.
Analytical Skills: Strong ability to interpret metrics and detailed reports to develop actionable plans that achieve sales and business objectives.
Communication: Clear and effective written and verbal communication skills to ensure open, ongoing dialogue within the team and across cross-functional partners.
Interpersonal Skills: Strong interpersonal skills with the ability to collaborate effectively across all levels and departments.
Creativity &amp; Strategic Thinking: Ability to think both creatively and strategically to solve business challenges and identify growth opportunities.
Detail Orientation: High level of attention to detail in reviewing reports, managing tasks, and ensuring alignment with business goals.
Collaboration: Actively partners with the Prestige team and broader Beauty team to drive sales and elevate the overall customer experience.
Entrepreneurial Spirit: Demonstrates a proactive, ownership-driven mindset with a passion for driving results in a performance-based environment.
Coaching &amp; Development: Effectively role models service excellence, providing timely coaching and feedback to Beauty Advisors on client behaviors and clienteling metrics.
Business &amp; Service Orientation: Balances a love for the beauty industry with a results-driven approach, aligning service excellence with business goals.
Problem Solving: Resolves customer issues constructively, using sound judgment while managing multiple priorities in a fast-paced environment.
Adaptability: Flexible and composed under pressure, with the ability to make clear decisions in ambiguous or evolving situations.
Who You Are
<ul><li>Candidates with a Bachelor&rsquo;s degree or equivalent work experience in a related field are encouraged to apply.
</li><li>This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
</li><li>Able to work a flexible schedule including days, evenings, weekends, and holidays, based on department and company needs.
</li></ul>What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
<ul><li>Merchandise discounts
</li><li>Performance-based incentives
</li><li>Annual merit review
</li><li>Employee Assistance Program with mental health counseling and legal/financial advice</li></ul> 
About Us
This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.
Join us and help write the next chapter in our story - Apply Today! 
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 
BEAUTY00</div>

Retail Beauty Client Development Manager - CHANEL Beaute, Galleria at Houston - Full Time

Capital One

<div></div><div><div><ul><div><div>Category
<div>Finance</div>
</div></div><div></div><div><div>Experience
<div>Sr. Manager</div>
</div></div><div></div><div><div>Primary Address
<div><div>Richmond, Virginia</div>
</div></div></div></ul></div><div>Overview
Senior Manager - Client Development, Capital One Ad Solutions (Remote)
Capital One Ad Solutions is looking for a Senior Strategic Client Manager to join the Partnerships Team. You&rsquo;ll be responsible for partnering with our top merchants to help them succeed leveraging Capital One Ad Solution&rsquo;s suite of products. In this client-facing role, the team is looking for a highly detail-oriented individual with product, data, sales, and strategic account management experience, to help integrate and create bespoke solutions for our top merchants. You&rsquo;ll act as a key liaison between our clients and internal teams, and be responsible for successfully executing their marketing campaigns from start to finish.
Key Responsibilities Include:<ul><li>
Partner with key external stakeholders including C-suite level contacts to help grow and cultivate Capital One Ad Solutions</li><li>
Integrate Capital One Ad Solution&rsquo;s products and services with our merchant partners</li><li>
Leverage data and analytical methodologies to optimize and grow your book of business</li><li>
Teach, support, and train agencies, industry partners, and other stakeholders on Capital One Ad Solutions</li><li>
Work with Product, Revenue Management, and other key stakeholders to help drive our business</li><li>
Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus</li><li>
Owning a broad portfolio of enterprise relationships; proven ability to influence and build consensus across multiple teams</li><li>
Demonstrated success leveraging data, analytical and communication skills</li><li>
Create and deliver executive level decks &amp; materials</li><li>
Travel onsite for merchant visits and/or industry conferences</li></ul>
An ideal candidate will possess:<ul><li>
Strong strategic, analytical, and data-analysis skills</li><li>
Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions</li><li>
Excellent communication skills, both written and verbal</li><li>
Experience in identifying, creating, and building strategies to achieve organizational objectives</li><li>
Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners</li><li>
Experience partnering on and creating product roadmaps</li><li>
A strong deference to team culture, collaboration, and open communication</li></ul>
Basic Qualifications:<ul><li>
Bachelor&rsquo;s Degree or Military experience</li><li>
At least 8 years of experience in a strategic client facing sales or account management roles</li><li>
At least 8 years of experience reviewing or analyzing data</li></ul>
Preferred Qualifications:<ul><li>
MBA</li><li>
7+ years of affiliate, enterprise sales, performance marketing, or account management experience</li><li>
11+ years of experience in a client facing role</li><li>
Proven track record of managing, selling, and developing relationships with Strategic Merchants</li><li>
Experience managing technical sales and integrations</li><li>
Demonstrated success selling and managing merchants on sophisticated ad platforms</li><li>
Strong data, analytical and communication skills</li></ul>
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $155,300 - $177,200 for Senior Manager, Capital One Ad Solutions 

Richmond, VA: $155,300 - $177,200 for Senior Manager, Capital One Ad Solutions 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div></div>

Senior Manager - Client Development, Capital One Ad Solutions (Remote)

Lloyd's Register

<div><div>Junior Client Solutions Manager
Lloyd&rsquo;s Register
Location: Dubai, UAE 
About the Role:
A enthusiastic and motivated individual with entry level knowledge of the offshore energy industry and business development/ sales who can develop and grow to become a key contributor to our overall sales performance. Primary focus will be on learning the industry by assisting experienced sales team members develop opportunities from initiation to closure. 
What we offer you<ul><li>
The opportunity to work for an organization that has a strong sense of purpose, is values-driven and helps colleagues to develop professionally and personally through our range of people development programs</li></ul>
The Role<ul><li>
Identify and Qualify: Support members of the offshore sales team identify and qualify potential opportunities through management of industry and client portals</li><li>
Engage and Discover: Support and shadow sales team members engaging key personal to develop and maintain relationships within the offshore energy client groups such as energy project developers, EPCIs and OEMs in line with sales strategy and stakeholder mapping
</li><li>Propose and Iterate: Support sales team by developing clear, concise and compelling proposals either independently or working within a team of SMEs and bid managers which reflect the clients&rsquo; needs based on intelligence gathered and direction from sales lead. Bid and Win: Contribute to the sales team success by supporting in provision of timely, technically and financially sounds bid submissions in response to RFQ/RFPs.
</li><li>Support Our numbers: Support sales team leadership visibility of sales performance and forecasting by assisting with collecting and reporting sales data.</li><li>
Learn and Share: Through shadowing of experienced sales team members develop a thorough understanding of LR&rsquo;s solution portfolio, to prepare to prepare for career development within team to undertake be able to sell independently while actively participating in external marketing events, conferences, and workshops to develop sales networks and promote LR.</li></ul> 
What you bring<ul><li>
Desire to develop consultative sales knowledge and skills to pursue career in business development.</li><li>
Knowledge of global offshore energy sector (O&amp;G/Renewables).</li><li>
Comfortable in reaching out to industry professionals to personal develop network</li><li>
Flexible for worldwide travel as and when required for new client meetings/follow ups</li><li>
Ability to communicate value propositions via a variety of mediums in a clear concise and compelling manner at different levels within organisations and to influence successfully and openly at all levels
</li><li>Strong collaboration skills to work with teams across the organisation, with cross-functional teams as well as internal teams of departments.</li></ul> 
#LI-KC1
#LI-Hybrid</div></div>

Junior Client Solutions Manager

Colour Track Gulf General Contracting Co.

About the Role: We are looking for an experienced and results-oriented Business Development Manager to lead sales and client development in our Steel Structure Fabrication division. The role requires strong technical and commercial knowledge of steel fabrication works, proven business development skills, and a solid network within the construction and industrial sectors.Key Responsibilities:<ul><li>Identify and develop new business opportunities in steel structure fabrication works.</li><li>Build and maintain strong relationships with EPC contractors, consultants, and clients.</li><li>Prepare, negotiate, and finalize technical &amp; commercial proposals.</li><li>Collaborate with engineering, estimation, and production teams to deliver tailored solutions.</li><li>Monitor industry trends, competitor activities, and market opportunities.</li><li>Achieve sales targets and contribute to company growth.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Mechanical / Civil Engineering or Business Administration (preferred).</li><li>5&ndash;8 years of proven experience in business development or sales within steel structure fabrication / construction.</li><li>Strong knowledge of fabrication processes, structural steel standards, and project execution.</li><li>Established client base and network in the GCC / Middle East market (preferred).</li><li>Excellent negotiation, communication, and presentation skills.</li><li>Ability to work independently and achieve business targets.</li></ul>What We Offer:<ul><li>Competitive salary package with attractive incentives.</li><li>Medical insurance and company benefits.</li><li>Opportunity to work on prestigious fabrication projects.</li><li>Professional growth and career advancement.</li></ul>Job Type: Full-timePay: AED12,000.00 - AED18,000.00 per month

Business Development Manager – Steel Structure Fabrication Works

Fitch Ratings

<div>
 
 Fitch Learning
 
 
 is currently seeking a Client Relationship Manager based in our Dubai office.
 
 
 
 Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years&rsquo; experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.
 
 
 Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.
 
 
 The purpose of this role is to manage a defined portfolio of strategic B2B client accounts across the Middle East and grow these through developing strong relationships with client contacts across the organisation. In addition, to seek out new business development opportunities with new logo clients. You will work with our clients to understand their needs and, working with our trainer faculty and product specialists, design programs and learning solutions to address their needs. In doing so, you will achieve/exceed an agreed revenue target.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Great opportunity to join a high performing team
 </li>
 <li>
 Fast-paced, dynamic environment with considerable financial backing and stability and a breadth of learning products and solutions
 </li>
 <li>
 A collaborative team environment with great support from colleagues across the global offices
 </li>
 <li>
 A place where you can really make a difference and progress in your career
 
 
 </li>
 </ul>
 
 How You&rsquo;ll Make An Impact
 
 
 
 <ul>
 <li>
 Engage with clients and prospects to understand their learning needs and translate into solutions that meet those needs
 </li>
 <li>
 Position Fitch Learning (and wider Fitch Group) by acting as a thought leader in Learning and financial markets
 </li>
 <li>
 Manage your portfolio of clients through strategic analysis, relationship building and winning new business
 </li>
 <li>
 Understand the financial markets, products and operating environment that our clients work in, to enable you to support the design of learning and development solutions that add value to our clients
 </li>
 <li>
 Convert opportunities into booked business through sales excellence; leverage off our internal resources to write and develop best in class proposals; pitch persuasively
 </li>
 <li>
 Manage data and information closely and accurately, by using our Salesforce system to record and track your account developments
 </li>
 <li>
 Produce regular revenue forecasts that are built from your pipeline
 </li>
 <li>
 Effectively hand over programs to the relevant operational teams to deliver and manage, whilst retaining commercial oversight and client relationship
 
 
 </li>
 </ul>
 
 You May Be a Good Fit If
 
 
 
 <ul>
 <li>
 High level of professionalism, integrity and quality in all aspects of the role
 </li>
 <li>
 Articulate and excellent communication skills
 </li>
 <li>
 Ability to create and position Fitch Learnings solutions through in-person meetings and marketing materials
 </li>
 <li>
 A strong background in sales/relationship management, ideally within the financial services education sector
 </li>
 <li>
 A proven track record in developing new business
 </li>
 <li>
 Demonstrate a history of working to, and achieving revenue targets
 </li>
 <li>
 Ability to understand client strategy to determine appropriate solutions
 </li>
 <li>
 Excellent communication skills and a consultative selling approach
 
 
 </li>
 </ul>
 
 Why Choose Fitch:
 
 
 
 <ul>
 <li>
 Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
 </li>
 <li>
 A Culture of Learning &amp; Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
 </li>
 <li>
 Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
 </li>
 <li>
 Promoting Health &amp; Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
 </li>
 <li>
 Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
 </li>
 <li>
 Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
 </li>
 <li>
 Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
 
 
 </li>
 </ul>
 Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch&rsquo;s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.
 
 
 Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
 
 
</div>

Client Relationship Manager - Dubai

Tilladelse

Client Success ManagerAbout TilladelseAt Tilladelse, our mission is to serve as trusted allies&mdash;removing barriers and creating opportunities for our clients to connect meaningfully with their audiences and achieve their goals. We&rsquo;re driven by purposeful marketing strategy and excellence in execution. Each team member goes above and beyond to deliver results and elevate every interaction. Our values&mdash;Extreme Ownership, Carrots Over Sticks, Valiant Vulnerability, Willing to Break Eggs, and Joy is Like Jetfuel&mdash;guide how we work, lead, and serve.Role OverviewAs the Client Success Manager, you&rsquo;ll be the trusted guide for our partners, building strong relationships, helping them reach their goals, and making sure every step of the journey feels seamless. This role is both strategic and relational, owning client accounts, ensuring the smooth delivery of marketing initiatives, and driving meaningful impact for our partners. You&rsquo;ll be the trusted liaison between partners and our internal teams, guiding strategy, ensuring seamless execution, and continually seeking ways to enhance the client experience.Key ResponsibilitiesClient Relationship &amp; Experience<ul><li>Serve as the primary point of contact for Senior Living clients, fostering strong, trust-based partnerships.</li><li>Provide exceptional service that builds trust, credibility, and long-term client retention.</li><li>Proactively identify opportunities to enhance the client experience and suggest beneficial services or products.</li><li>Take ownership of account performance, ensuring clients feel supported and valued.</li></ul>Strategic Marketing Partnership<ul><li>Work alongside the Marketing Department to implement and refine marketing strategies tailored to our partners' goals.</li><li>Act as a trusted advisor, offering insights on digital marketing performance and strategy.</li><li>Develop and deliver clear, actionable reporting that highlights success metrics and areas for improvement.</li></ul>Project &amp; Task Management<ul><li>Partner with the Project Manager to ensure seamless delivery of campaigns, websites, and other client initiatives.</li><li>Coordinate tasks, priorities, deliverables, and timelines across internal teams.</li><li>Organize and facilitate client meetings, ensuring agendas are purposeful and follow-ups are completed.</li></ul>Communication &amp; Reporting<ul><li>Develop weekly status updates in collaboration with marketing and project management.</li><li>Ensure clear, timely, and productive communication between partners and internal teams.</li><li>Translate marketing data into partner-friendly reports that demonstrate value and impact.</li></ul>What Success Looks Like<ul><li>Partners see you as indispensable and proactive&mdash;anticipating needs before they arise.</li><li>Campaigns and projects are delivered on time, on budget, and aligned with client goals.</li><li>Partners feel supported, informed, and excited about the partnership with Tilladelse.</li><li>You embody Tilladelse&rsquo;s values by leading with kindness, taking ownership, fostering joy, and driving innovation.</li></ul>Qualifications<ul><li>3+ years of experience in client success, account management, or project management&mdash;preferably within a digital marketing agency or Senior Living context.</li><li>Strong understanding of digital marketing channels (SEO, PPC, social media, website performance, and Google Analytics).</li><li>Exceptional organizational skills, communication, and relationship-building.</li><li>Ability to balance strategic thinking with tactical execution.</li><li>Proficiency with project management and reporting tools (experience with ClickUp a plus).</li></ul>Job Type: Full-timePay: $71,363.46 - $85,943.09 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Paid time off</li></ul>Work Location: In person

Client Success Manager - Digital Marketing

EverService

<div>Summary of Position:
The Client Success Manager is the primary contact and point of coordination between our attorney and law firm clients and our internal teams. You will communicate with clients about how their marketing campaigns are performing, while keeping an eye on their results using Google Analytics and our campaign performance dashboard. You will be managing multiple campaigns, so time management and attention to detail is an important part of the job. You will have an incredible support team behind you to help give you all the tools you need to succeed at the job. The primary goal of the Client Success team, and this position, is client retention.
Position Responsibilities:<ul>
<li>Serve as the primary point of contact for clients, facilitating clear and consistent communication between the client and the agency</li>
<li>Establish strong working relationships with clients, ensuring their needs and expectations are understood and met</li>
<li>Foster effective collaboration between the internal marketing and sales teams to address client inquiries, develop solutions, and deliver optimal marketing strategies</li>
<li>Regularly analyze and review client performance data using tools like Google Analytics to track and assess key metrics</li>
<li>Prepare and present monthly analytics reports that provide actionable insights to clients, helping them understand their campaign results and areas for improvement</li>
<li>Collaborate with both the marketing and sales teams to identify opportunities for improving client performance</li>
<li>Provide data-driven marketing recommendations and propose tailored solutions based on client goals</li>
<li>Advise clients on the best marketing products and strategies to meet their business objectives, ensuring the right tools and approaches are utilized for their success</li>
<li>Build and maintain long-term client relationships to ensure satisfaction and account retention</li>
<li>Proactively engage with clients to anticipate their needs and prevent potential issues</li>
</ul>Requirements
Minimum Requirements:<ul>
<li>3+ years of hands-on Account Management/Client Success experience, preferably within a small to mid-sized legal marketing agency</li>
<li>Bachelor's degree (BA/BS) in Marketing, Business, Communications, or a related field</li>
<li>Experience managing client relationships, delivering digital strategies, and working on performance-driven campaigns</li>
<li>Solid digital marketing expertise with hands-on experience in areas such as SEO, paid media, social media, email marketing, or content marketing, demonstrating a comprehensive understanding of the digital landscape</li>
<li>Proficiency with Content Management Systems (CMS) like WordPress required</li>
<li>Knowledge of website analytics, tracking tools, and performance optimization is a plus</li>
<li>Ability to work in a collaborative environment and engage with cross-functional teams</li>
<li>A genuine passion for client success, with a focus on providing exceptional service</li>
</ul>The base salary range for this opportunity is $55,000 - $65,000, along with a bonus incentive plan. This target compensation range is subject to multiple factors including role level, experience and location. As you go through the interview process, your recruiter will work with you to identify a competitive base salary within the proposed target compensation range, and include a bonus incentive plan that will get you excited about your future at iLawyerMarketing.
Benefits
We&rsquo;ve got you covered:
EverService is proud to offer a variety of benefits to support employees and their families, including:<ul>
<li>Remote-First Environment</li>
<li>Medical, Dental, &amp; Vision Insurance</li>
<li>Company 401(k) Matching</li>
<li>Monthly Phone &amp; Data Stipend</li>
<li>Paid Vacation &amp; Sick Time Off</li>
</ul>About EverService Holdings, LLC:
EverService is a global provider of tech-enabled business solutions for companies of all sizes, helping them to grow and scale with digital marketing, website design &amp; development, scheduling &amp; booking services, 24/7 answering services, inbound &amp; outbound sales, live virtual receptionists, client &amp; patient intake, and IT services. The company focuses on end-to-end solutions specialized for the legal, medical, home services, retail and technology industries integrated with clients&rsquo; CRM, EHR and operational systems. EverService goes to market with vertically integrated, industry-leading brands.
This job description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.</div>

Client Success Manager, Legal Marketing

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