client development manager

Robusta

<div><p>We are seeking a results-driven <b>Client Growth Manager</b> to own and grow revenue across assigned industries and client portfolios. This role combines responsibilities traditionally handled by Sales and Account Management into one unified position, with full accountability for new business acquisition, account expansion, renewals, and client relationship management.</p><p>
The Client Growth Manager will act as the commercial owner for a designated industry vertical or geographic market, driving sustainable and profitable growth while building long-term strategic partnerships with clients.</p><p></p>
Key ResponsibilitiesRevenue Ownership<ul><li>
Own total revenue targets for assigned industries and accounts.
</li><li>Manage a balanced revenue mix across:
</li><li><ul><li>New client acquisition
</li><li>Upselling and cross-selling
</li><li>Renewals and contract expansions
</li></ul></li><li>Ensure gross margin targets are achieved through disciplined pricing.
</li><li>Maintain accurate sales forecasts and healthy pipeline coverage.
</li><li>Develop and execute annual growth strategies for assigned industries.
</li><li>Track and report performance against revenue and profitability targets.
</li></ul>New Business Development<ul><li>
Identify and pursue new logo opportunities within assigned industries.
</li><li>Build and manage a robust sales pipeline.
</li><li>Conduct prospecting, qualification, and opportunity assessment.
</li><li>Lead proposal development, commercial negotiations, and contract closure.
</li></ul>Account Growth &amp; Expansion<ul><li>
Identify opportunities for additional services and solutions.
</li><li>Lead commercial discussions for scope extensions and renewals.
</li><li>Secure approvals and sign-offs for expanded engagements.
</li></ul>Client Relationship Management<ul><li>
Serve as the executive-level single point of contact (SPOC) for assigned accounts.
</li><li>Build trusted relationships with senior stakeholders and decision-makers.
</li><li>Understand client business objectives and align solutions accordingly.
</li><li>Own client satisfaction, retention, and long-term account health.
</li><li>Manage escalations and resolve commercial conflicts.
</li></ul>Industry Leadership<ul><li>
Monitor market trends and emerging opportunities within assigned sectors.
</li><li>Position company capabilities and value propositions to meet industry needs.
</li><li>Act as the commercial authority for the assigned vertical.
</li></ul>Contract &amp; Commercial Management<ul><li>
Own contract execution and commercial terms.
</li><li>Ensure agreements align with revenue and margin objectives.
</li><li>Coordinate with Finance on invoicing and collections as an escalation point.
</li></ul>Governance &amp; Reporting<ul><li>
Prepare structured reports covering:
</li><li><ul><li>Revenue performance
</li><li>Gross margin
</li><li>Client risks
</li><li>Growth opportunities
</li></ul></li><li>Provide early warning on commercial or relationship risks.
</li><li>Participate in executive reviews, steering committees, and governance meetings.
</li></ul>Cross-Functional Alignment<ul><li>
Collaborate strategically with Delivery, PMO, Product, and Finance teams.
</li><li>Communicate client priorities and commercial objectives.
</li><li>Escalate risks without taking ownership of operational execution.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in Business, Marketing, Engineering, or a related field.
</li><li>5+ years of experience in enterprise sales, account management, or business development.
</li><li>Proven ability to meet or exceed revenue and profitability targets.
</li><li>Strong commercial negotiation and contract management skills.
</li><li>Experience managing executive-level client relationships.
</li><li>Excellent strategic thinking, analytical, and presentation skills.
</li><li>Strong understanding of sales forecasting and pipeline management.
</li><li>Experience in technology, consulting, or professional services is highly preferred.</li></ul></div>

Client Growth Manager Onsite KSA - RTG

State Street

<div><p>CANDIDATES CAN BE BASED FOR THIS ROLE IN: MA, CT, NJ, NY, and PA</p><p></p><p><b>
Candidates must possess solid Front-Office and Middle-Office experience - solid depth in trading workflows.
</b></p><p></p><p>Charles River focuses intently on delivering market leading and feature rich technology wrapped in an exceptional client service experience. As the Client Manager focused on Strategic clients, you will be responsible for client satisfaction, retention, and growth by ensuring the effective delivery of Charles River IMS projects, support and services while working closely with client senior leaders to ensure strategic alignment and strong, long-term partnerships. Client Managers serve a dual purpose &ndash; advocating for our clients within Charles River; and serving as a trusted advisor and direct point of contact for the client.</p><p></p><p>
As a Client Manager, you will work closely with and influence both internal and client business leaders and decision makers. You will leverage your sharp organizational and strong interpersonal skills to ensure Charles River continues to deliver exceptional client service experience, while advancing the goals of the organization.</p><p></p><p><b>
Key Responsibilities</b></p><p>
Charles River Client Managers are expected to actively manage a book of Charles River IMS accounts by:</p><ul><li><p>
Ensuring a high touch engagement model with clients, including regular onsite visits, project status calls and executive engagements</p></li><li><p>
Developing relationships with senior client personnel to gain understanding of client strategy and CRD&rsquo;s alignment to achieving their strategy</p></li><li><p>
Sustaining a strong understanding of the Charles River IMS and keeping up-to-date with current functionality.</p></li><li><p>
Maintaining frequent communication and collaboration with internal client account teams and Alpha business units.</p></li><li><p>
Establishing long-term, strategic objectives for each client and measure success against account plan goals</p></li><li><p>
Proactively ensuring effective client issue resolution, project delivery, response to information requests, and collaboration with other CRD teams</p></li><li><p>
Assisting the internal Sales team to identify and foster revenue opportunities including additional application modules and services, training or services</p></li><li><p>
Maintaining awareness of the investment management market and industry trends and news relevant to CRD and client base</p></li></ul><p></p><p><b>
Qualifications</b></p><ul><li><p>
BA/BS degree in Finance, Technology or relevant discipline</p></li><li><p>
5 years experience within the Financial Services / Software industry, preferred experience <b>Asset Management</b> and in Relationship Management, Business Analysis or similar functioning role</p></li><li><p>
Demonstrable strong communication and presentation skills including the ability to articulate or present issues, options and resolutions verbally and in writing</p></li><li><p>
Ability to foster strong relationships across client organizations, with senior managers and key decision makers in large and small firms, including good personal and working relationships with end users</p></li><li><p>
Strong analytical and problem-solving skills</p></li><li><p>
Ability to multi-task and successfully manage simultaneous priorities</p></li><li><p>
Proven organizational skills with attention to detail</p></li><li><p>
Self-motivated with the ability to operate independently and as a member of a team</p></li><li><p>
Ability to travel to client sites 20% &ndash; 40% per calendar year</p></li></ul><p></p><p><b>
Keyword: Fixed Income, Equities, Front-Office, buyside, Derivatives, FX, Middle-Office and Back-Office</b></p><p></p><p><b>
About State Street</b></p><p><b>
What we do: </b>State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data &amp; analytics, investments research &amp; trading and investment management to institutional clients.</p><p><b>
Work, Live and Grow: </b>We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential.</p><p><b>
Inclusion, Diversity, and Social </b><b>Responsibility: </b>We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.</p><p>
State Street is an equal opportunity and affirmative action employer.</p><p></p><p><b>
Salary Range:
</b></p>$80,000 - $140,000 Annual<p></p><p>
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.</p><p></p><p><i>
Employees are eligible to participate in State Street&rsquo;s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.</i></p><p><i>
For a full overview, visit </i><i>https://hrportal.ehr.com/statestreet/Home</i><i>.</i></p><p></p><h1 class="jobSectionHeader"><b>
About State Street</b></h1><p></p><p>
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.</p><p></p><p>
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you&rsquo;ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.</p><p></p><p>
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.</p><p></p><p>
Discover more information on jobs at StateStreet.com/careers</p><p></p><p>
Read our CEO Statement</p><p></p><p><b>
Job Application Disclosure:</b><b>
</b></p><p>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</p></div>

Client Manager, AVP - Charles River Development

Lockton Companies

<div><div><div><div><div><div>Working at Lockton
</div><p>At Lockton, we&rsquo;re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We&rsquo;re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, <b>you belong here.
</b></p></div><div><div><div>Business unit
</div><div>Dubai
</div></div><div><div>Schedule
</div><div>Full Time Permanent
</div></div><div><div>Job type
</div><div>Experienced Professional
</div></div><div><div>Workplace
</div><div>Hybrid
</div></div></div><div></div><div><div><div>Your Responsibilities
</div></div><div><p>The role of a Client Manager within the Energy &amp; Construction division is to drive sustainable business growth through a combination of strong technical expertise and trusted client relationships. This includes understanding client needs in depth and delivering tailored placement solutions. The broker will actively contribute to the division&rsquo;s strategic objectives by servicing the existing client base, identifying new business opportunities, and aligning efforts with overall company goals. In addition, the role requires supporting all existing facilities as well as taking ownership of key client relationships to ensure continuity and high-quality service delivery.<br>
</p><p></p><p><b>Your Responsibilities
</b></p><ul><li>Keep abreast of (re)insurance market developments and communicate to the team as appropriate.
</li><li>Constantly monitor the markets in order to consider and communicate to the team any adjustments to appropriate placement strategy for Lockton.
</li><li>Manage market relationships at both an operational and strategic level.
</li><li>Remain consistent, available and have a &lsquo;can-do&rsquo; attitude towards clients, markets, and colleagues.
</li><li>Understand clients risk profile, business needs and exposures to provide advice on coverage, programme pricing and retention strategy.
</li><li>Identify the risk exposures and advise on insurance and risk management solutions in consultation with the Account Executive/Partner.
</li><li>Obtain quotations for new business opportunities. Show structuring capabilities.
</li><li>Provision of the day-to-day servicing of allocated renewal accounts and/or clients to support retention and development of the business.
</li><li>Manage the provision and placement of (re)insurance renewals for clients in accordance with team strategy and Lockton procedures. Show re-structuring capabilities, where necessary.
</li><li>Effective and timely management of all renewals to ensure completion by the due date.
</li><li>Escalate any issues on ongoing new accounts, or renewals.
</li><li>Preparation and issuance of appropriate coverage documentation, including wordings and placement slips within agreed contract certainty deadlines.
</li><li>Assist with the resolution of account and client queries and/or service issues internally, with (re)insurers and other third-party providers as necessary.
</li><li>Following completion of placement, ensure invoicing is done on agreed timescales in line with Lockton operating procedures and contract certainty requirements.
</li><li>Initiate and attend client meetings and internal strategy meetings, where required.
</li><li>Ensure production targets are achieved in line with expectations of the line manager and/or senior leadership team.
</li><li>Manage and co-ordinate global insurance programmes, facilities and liaise with our producer network worldwide, if applicable.
</li><li>Work closely with Lockton's retail team, in preparation of client proposals, and structuring insurance programs.
</li></ul></div></div><div></div><div><div><div><div>Qualifications
</div></div><ul><li>Excellent verbal and written communication skills across various levels.
</li><li>Strong relationship-building skills and responsiveness to client needs.
</li><li>Ability to manage complex client portfolios and contribute to business development efforts.
</li><li>Analytical thinking and initiative in resolving complex issues.
</li><li>Ability to identify growth opportunities within existing accounts and contribute to cross-selling initiatives
</li><li>Understanding of company strategy, values, and departmental goals.
</li>Knowledge of regulatory frameworks within the reinsurance industry and commitment to ethical standards.<br>
<li>
</li></ul><p></p><p><b>About Lockton MENA
</b></p><p>Headquartered in the United Arab Emirates (UAE), Lockton in MENA is home to over 500 associates delivering expert (re)insurance and people solutions. We are trusted by major corporate clients across the UAE and the wider region, offering innovative, tailored protections that meet their evolving needs.
</p><p>Serving clients across the Middle East and North Africa, we customise solutions with precision and care. Lockton in MENA was the first broker in the region to secure its own Lloyd&rsquo;s Broker license and holds an exclusive global partnership with the Chartered Insurance Institute (CII) under the International Professional Partner Firm (IPPF) programme - an endorsement of our commitment to professional excellence and industry best practices.
</p><p>From our UAE headquarters, Lockton in MENA has expanded into Egypt, Jordan, Morocco, Oman and KSA, with active plans for further regional growth.<br>
</p></div></div><p></p><div><div>Equal Opportunity Statement
</div><p>Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
</p><p>At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
</p></div><div><div><div>About Lockton
</div><p>Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what&rsquo;s right every day.
</p><p>At Lockton, we believe in the power of all people. You belong at Lockton.
</p></div><p></p><div><div>How We Will Support You
</div><p>At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
</p><p>We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.</p><p><br>
</p></div></div><div><div>No Agencies Please
</div><p>Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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</div></div><div></div><div><div><div><div>March 10, 2026
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<div>Our continued commitment to young professionals has once again earned us the 2026 Handshake Early Talent Award. This award recognizes our best‑in‑class recruiting strategies, authentic engagement, and dedication to early‑career talent. We are honored to be named one of the top organizations in the insurance industry. At Lockton, we support, recognize, and believe in the next generation of talent &mdash; and we&rsquo;re committed to developing young professionals who will shape the future of our industry. Create your own path We want you to build a career that&rsquo;s truly your own. That&rsquo;s why we offer strong talent development programs, support for certifications and designations, and growth opportunities that help you pursue a career aligned with your purpose and potential. A benefits package designed around you No matter where you are in your career, we offer benefits that support your financial, personal, and professional wellbeing, including a wellness program, mental health resources, a generous 401(k) match, and even pet insurance. Make an impact At Lockton, we take pride in our culture and our commitment to giving back. Our Associate Resource Groups help Associates connect, lead, and celebrate diverse perspectives while driving meaningful change. We also encourage Associates to support the causes that matter most to them through volunteering, donations, and community engagement. As a global company with strong local relationships, Lockton creates space for real‑world, client‑facing experiences. When you start your career here, we help you build a foundation that lasts. Explore your next step: connect with Lockton on Handshake and explore our website.
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Client Manager (Placement) - Energy & Construction

<div><p><b>Work locations are: Sacramento CA / Lost Angeles CA.
</b></p><p></p><p><b>Candidates must possess solid Front-Office and Middle-Office experience - solid depth in trading workflows.</b></p><p></p><p><br>
Charles River focuses intently on delivering market leading and feature rich technology wrapped in an exceptional client service experience. As the Client Manager focused on Strategic clients, you will be responsible for client satisfaction, retention, and growth by ensuring the effective delivery of Charles River IMS projects, support and services while working closely with client senior leaders to ensure strategic alignment and strong, long-term partnerships. Client Managers serve a dual purpose &ndash; advocating for our clients within Charles River; and serving as a trusted advisor and direct point of contact for the client.</p><p></p><p><br>
As a Client Manager, you will work closely with and influence both internal and client business leaders and decision makers. You will leverage your sharp organizational and strong interpersonal skills to ensure Charles River continues to deliver exceptional client service experience, while advancing the goals of the organization.</p><p></p><p><b><br>
Key Responsibilities</b></p><p>
Charles River Client Managers are expected to actively manage a book of Charles River IMS accounts by:</p><ul><li>
Ensuring a high touch engagement model with clients, including regular onsite visits, project status calls and executive engagements</li><li>
Developing relationships with senior client personnel to gain understanding of client strategy and CRD&rsquo;s alignment to achieving their strategy</li><li>
Sustaining a strong understanding of the Charles River IMS and keeping up-to-date with current functionality.</li><li>
Maintaining frequent communication and collaboration with internal client account teams and Alpha business units.</li><li>
Establishing long-term, strategic objectives for each client and measure success against account plan goals</li><li>
Proactively ensuring effective client issue resolution, project delivery, response to information requests, and collaboration with other CRD teams</li><li>
Assisting the internal Sales team to identify and foster revenue opportunities including additional application modules and services, training or services</li><li>
Maintaining awareness of the investment management market and industry trends and news relevant to CRD and client base</li></ul><p></p><p><b><br>
Qualifications</b></p><ul><li>
BA/BS degree in Finance, Technology or relevant discipline</li><li>
5 years experience within the Financial Services / Software industry, preferred experience <b>Asset Management</b> and in Relationship Management, Business Analysis or similar functioning role</li><li>
Demonstrable strong communication and presentation skills including the ability to articulate or present issues, options and resolutions verbally and in writing</li><li>
Ability to foster strong relationships across client organizations, with senior managers and key decision makers in large and small firms, including good personal and working relationships with end users</li><li>
Strong analytical and problem-solving skills</li><li>
Ability to multi-task and successfully manage simultaneous priorities</li><li>
Proven organizational skills with attention to detail</li><li>
Self-motivated with the ability to operate independently and as a member of a team</li><li>
Ability to travel to client sites 20% &ndash; 40% per calendar year</li></ul><p><b>
Keyword: Fixed Income, Equities, Front-Office, buyside, Derivatives, FX, Middle-Office and Back-Office</b></p><p></p><p><b>
Salary Range:
</b></p>$80,000 - $140,000 Annual<p></p><p>
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.</p><p></p><p><i>
Employees are eligible to participate in State Street&rsquo;s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.</i></p><p><i>
For a full overview, visit </i><i>https://hrportal.ehr.com/statestreet/Home</i><i>.</i></p><p></p><h1 class="jobSectionHeader"><b>
About State Street</b></h1><p></p><p>
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.</p><p></p><p>
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you&rsquo;ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.</p><p></p><p>
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.</p><p></p><p>
Discover more information on jobs at StateStreet.com/careers</p><p></p><p>
Read our CEO Statement</p><p></p><p><b>
Job Application Disclosure:</b><b>
</b></p><p>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</p></div>

Client Manager, AVP Investment Trading - Charles River Development

InvestorIQ

<p><b>Company:</b> InvestorIQ | https://investoriq.co/results<br/><b>Location:</b> Fully Remote (USA)</p><p><b>About InvestorIQ</b></p><p>InvestorIQ is a service-based real estate company that helps investors start and scale rental portfolios in the U.S. Midwest. We work with both new and experienced investors, handling acquisitions, coordination, and rehab execution so clients can focus on scaling.</p><p>We are scaling quickly toward $500K+/month and building a world-class fulfillment and client experience team.</p><p>We don&rsquo;t just acquire properties. We build long-term investor relationships.</p><p><b>About the Role</b></p><p>We&rsquo;re looking for a <b>Client Success Manager (CSM) Lead</b> to oversee our entire client experience division.</p><p>This is a leadership + operations-heavy role. You will manage, oversee and improve 4+ support roles under you to ensure every single client receives proactive, fast, and exceptional communication from:</p><ul><li>Onboarding</li><li>Acquisition</li><li>Offer submissions &amp; walkthrough updates</li><li>Closing</li><li>Rehab execution</li><li>Completion</li></ul><p>You will act as the bridge between Clients, Acquisitions Lead, and Project Coordinator &mdash; ensuring no client ever feels confused, forgotten, or left in the dark.</p><p>Speed and clarity are everything.</p><p><b>Availability Expectations</b></p><p>This role requires availability between <b>9:00AM&ndash;9:00PM EST</b> Monday to Friday (including part-time availability on Saturdays for urgent client needs).</p><p>You are not expected to sit in front of your computer 12 hours straight. However:</p><ul><li>You must be responsive to team and client communications within this window</li><li>Rapid response times are required (especially during active deals or rehab updates)</li><li>The majority of your workday should be spent executing tasks, managing communications, and overseeing operations</li><li>This is not a passive or part-time-feeling role</li></ul><p>We operate in a fast-moving environment. Responsiveness directly impacts client trust.</p><p><b>Key Responsibilities</b></p><p><b>Client Experience Leadership</b></p><ul><li>Manage and oversee two Client Success support team members</li><li>Review and monitor daily client conversations</li><li>Ensure proactive updates are being sent (not reactive replies only)</li><li>Maintain high communication standards across the entire CS division</li><li>Build and improve SOPs for onboarding and lifecycle updates</li></ul><p><b>Client Communication &amp; Lifecycle Oversight</b></p><ul><li>Conduct a warm, exciting onboarding process for all new clients</li><li>Ensure clients receive new property opportunities promptly</li><li>Ensure updates are sent on walkthroughs, offers, and negotiations</li><li>Provide consistent updates during closing process</li><li>Ensure rehab updates are frequent, clear, and documented</li><li>Make sure clients understand timelines, budgets, and expectations</li><li>Escalate and resolve issues quickly before they grow</li></ul><p><b>Cross-Department Coordination</b></p><ul><li>Work directly with the Acquisitions Lead on property updates</li><li>Work directly with the Project Coordinator on rehab updates</li><li>Ensure client needs are communicated internally and addressed quickly</li><li>Identify breakdowns in communication and fix them immediately</li><li>Act as the internal &ldquo;quality control&rdquo; layer for client experience</li></ul><p><b>Operational Oversight</b></p><ul><li>Track client pipelines from onboarding to rehab completion</li><li>Handle client concerns and disputes professionally</li><li>Maintain organized records across multiple active properties</li><li>Improve reporting and communication systems as volume scales</li><li>Help design client-facing update systems as we grow</li></ul><p><b>Who This Role Is For</b></p><ul><li>Experienced Client Success Manager or Account Manager (real estate preferred)</li><li>Someone who has managed people before (or is ready to step into leadership)</li><li>Highly organized and process-driven</li><li>Naturally proactive communicator</li><li>Comfortable managing multiple clients and properties simultaneously</li><li>Calm under pressure</li><li>Fast responder &mdash; speed matters here</li><li>Obsessed with delivering exceptional client experience</li></ul><p><b>Who This Role Is NOT For</b></p><ul><li>Someone who waits to be told what to do</li><li>Someone who avoids difficult conversations</li><li>Someone who gets overwhelmed by multiple moving pieces</li><li>Someone who prefers isolated work with minimal collaboration</li></ul><p><b>Growth Opportunity</b></p><ul><li>Leadership role with ownership</li><li>Clear path to Director of Client Success</li><li>Compensation and responsibility will expand as company scales</li></ul><p>If you thrive on organization, leadership, communication, and building elite client experiences... this role will feel very natural.</p><p>We&rsquo;re building exceptional - not average.</p><p>Job Type: Full-time</p><p>Pay: $3,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your LinkedIn (or primary business) profile? Attach a link below.</li><li>What REMOTE experience do you have managing clients/accounts and team members?</li><li>What&rsquo;s the largest number of clients/accounts you&rsquo;ve managed REMOTELY at once, and how many team members were under you?</li><li>How do you handle team members who aren&rsquo;t meeting communication standards?</li><li>Why do you think you&rsquo;d succeed in a fast-moving role with a lot of clients, updates, and internal coordination?</li><li>What experience and knowledge do you have with real-estate investing?</li><li>This role requires availability between 9:00AM&ndash;9:00PM EST with rapid response times during that window. Are you able to meet this expectation consistently?</li></ul><p>Work Location: Remote</p>

Client Success Manager (Real Estate | US | Remote)

Allied Universal

<div><p>Client Manager - Security Services - Desert Cities</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Company Overview:
</p><p>Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.</p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p>
Allied Universal&reg; is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.</p><p><br>
</p><p><b>Salary Details: $72,100.00 /year</b></p><br>
<p></p><p><b>RESPONSIBILITIES:</b></p><br>
<p></p><p><b>Caring Leadership, Client Engagement, and Operational Oversight:</b>
</p><ul><li>Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio</li>
<li>Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability</li>
<li>Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets</li>
<li>Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction</li>
<li>Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements</li>
<li>Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries</li></ul><p>
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.</p><p><br>
</p><p><b>QUALIFICATIONS (MUST HAVE):</b>
</p><ul><li>Must possess one or more of the following:</li><li><ul><li>
Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li></ul></li><li>
Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience driving operational goals</li>
<li>Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Knowledge of safety protocols and service deliverables</li>
<li>Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting</li>
<li>Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently</li>
<li>Excellent oral and written communication skills</li></ul><p><b>
PREFERRED QUALIFICATIONS (NICE TO HAVE):</b>
</p><ul><li>Law enforcement, military and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li></ul><p><b>
BENEFITS:</b>
</p><ul><li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul><h2 class="jobSectionHeader"><b>
Closing</b></h2><p>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.</p><h2 class="jobSectionHeader"><b>
Requisition ID</b></h2><br>
2026-1570336</div>

Client Manager - Security Services - Desert Cities

ODAIA Intelligence Inc.

<div><p><b>Client Director, AI-Driven Commercial Effectiveness</b></p><p><b>
ABOUT ODAIA</b></p><p><b>
ODAIA</b> noun</p><p>
o&middot;da&middot;ia | \ &lsquo;oh-day-yeah \</p><p>
An Ancient Greek word referring to &ldquo;tools of the trade.&rdquo;</p><p>
To learn more visit odaia.ai</p><p>
ODAIA delivers AI-powered commercial intelligence for life sciences &ndash; unifying data, accelerating results, and helping commercial teams deepen engagement to enhance care for providers and patients. ODAIA&rsquo;s SaaS platform transforms complex data into predictive, personalized insights, enabling commercial leaders to understand their customers, anticipate prescribing behaviors, and make the informed, strategic decisions that bring therapies to patients faster.</p><p><b>
OUR MISSION</b></p><p><b>
Reducing patients&rsquo; time to therapy by facilitating meaningful interactions with healthcare providers, through human-centric software powered by AI.</b></p><p><b>
WHAT&rsquo;S ON OFFER</b></p><p>
For 30 years, the Life Sciences industry has relied on a static analytic, consultant-led model for sales and marketing effectiveness. This approach relies on &ldquo;point-in-time&rdquo; snapshots that start decaying the moment they are delivered, leading to billions in wasted spend on the wrong HCPs and missed patient windows. At ODAIA, we are making this antiquated model obsolete. We are evolving our Go-To-Market (GTM) motion into a consultative, outcome-driven model, shifting from a transactional SaaS vendor to a Transformation Partner.</p><p>
Reporting to the <b>Managing Principal</b>, the <b>Client Director</b> is responsible for driving new business growth and expanding strategic partnerships across mid-market and enterprise pharma organizations. At ODAIA, we are moving beyond traditional SaaS. This role requires you to lead with a consultative, insight-driven approach &ndash; partnering closely with clients to understand their commercial strategy, challenge conventional thinking, and architect solutions that materially transform performance.</p><p>
You will own the full sales lifecycle while operating within a high-performance pod structure built on shared accountability and collective success. You are a proven seller who combines the discipline of enterprise sales execution with the curiosity and commercial instincts of an account strategist &ndash; someone who knows that the best deals are built on trust, insight, and measurable outcomes.</p><p><b>
WHAT YOU WILL DO</b></p><p><b>
Strategic Client Engagement</b></p><ul><li>
Confidently challenge the status quo and help clients rethink how data and insights can unlock commercial performance</li><li>
Lead consultative discovery conversations that uncover strategic challenges across commercial, insights, and field organizations</li><li>
Serve as a trusted advisor, developing a deep understanding of client objectives and articulating how ODAIA solutions drive measurable business outcomes</li><li>
Build and nurture strong executive-level relationships with decision makers across Director, VP, and C-suite levels</li></ul><p><b>
Enterprise Sales &amp; Business Development</b></p><ul><li>
Expand new business across assigned segments with a focus on mid-sized to enterprise Life Sciences organizations</li><li>
Support the full enterprise sales cycle, including prospecting, qualification, solution positioning, proposal development, and closing</li><li>
Manage complex buying groups and multiple stakeholders within pharmaceutical organizations</li><li>
Identify opportunities to expand ODAIA&rsquo;s presence across new brands, therapeutic areas, and commercial teams</li></ul><p><b>
Value-Driven Solution Development</b></p><ul><li>
Partner with Product, Solutions Architecture, and Marketing teams to co-create compelling, value-driven proposals and demonstrations</li><li>
Translate complex analytics, predictive modeling, and Next Best Action capabilities into clear commercial impact for clients</li><li>
Help clients envision how AI-powered insights can improve field effectiveness, omnichannel strategy, and commercial execution</li></ul><p><b>
Cross-Functional Collaboration</b></p><ul><li>
Collaborate with internal stakeholders across Implementation, Business Acceleration, and Product to ensure smooth onboarding and long-term client success</li><li>
Represent the voice of the customer internally to help inform product evolution and market positioning</li><li>
Maintain alignment between internal teams and client stakeholders throughout the early stages of the customer lifecycle</li></ul><p><b>
Pipeline &amp; Forecast Management</b></p><ul><li>
Maintain accurate pipeline management, forecasting, and CRM discipline (e.g., Salesforce)</li><li>
Ensure strong pipeline health through proactive opportunity development and account engagement</li><li>
Contribute to overall revenue growth through strategic deal execution and account expansion</li></ul><p><b>
WHAT YOU BRING</b></p><ul><li>
5+ years of SaaS or technology sales experience with a track record of exceeding quota and driving revenue growth within the commercial pharma landscape</li><li>
Proven ability to engage with senior executives and influence buying decisions across complex, multi-stakeholder organizations</li><li>
Strong consultative selling skills with experience in value-based discussions and long sales cycles</li><li>
Excellent communication (written and verbal), negotiation, and presentation skills</li><li>
Experience using CRM and sales engagement tools to manage pipeline and reporting</li><li>
Self-starter mentality with strong organizational skills and a passion for building client relationships</li></ul><p><b>
WHAT WE OFFER</b></p><p><b>
Values-Based Culture</b></p><ul><li><b>
Ignite Innovation</b>, <b>Own It</b>, and <b>Stand Together</b></li></ul><p><b>
AI-Native Environment</b></p><ul><li>
At ODAIA, we don&rsquo;t just deliver AI &ndash; we live it. We use AI and agentic automation to 10x our efficiency and impact, encouraging constant curiosity in leveraging and integrating AI</li></ul><p><b>
Comprehensive Rewards</b></p><ul><li>
Meaningful stock option grants, immediate medical/dental enrollment, and flexible time off</li></ul><p><b>
Remote-First Flexibility</b></p><ul><li>
WFH flexibility with intentional, high-value in-person collaboration and socials</li></ul><p><b>
LOCATION &amp; BUSINESS TRAVEL</b></p><p><b>
ODAIA is a remote first organization,</b> with employees located across Canada and the U.S. Our primary office hub is located in central downtown Toronto and walking distance from Union Station.</p><p>
This role requires travel within the US and Canada to support strategic customer meetings, industry conferences, and internal meetings and offsites.</p><p><b>
EMPLOYMENT VERIFICATION</b></p><p>
Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks.</p><p><b>
JOB PROCESS &amp; INTERVIEW DISCLOSURE</b></p><p>
ODAIA does not use artificial intelligence (AI) to review applications, filter or analyze resumes.</p><p>
Our recruitment team may use an AI-powered meeting assistant to record and transcribe interviews for note-taking purposes only. This tool helps our recruiters to be fully present during conversations with candidates who provide consent to this tool being used during an interview. This tool is used in compliance with privacy and employment laws across Canada and the U.S.</p><p>
We respect the time candidates invest into participating in our recruitment process. ODAIA is committed to providing timely status updates on hiring decisions to all candidates following their final interview, in accordance with applicable employment laws.</p><p>
Compensation is discussed with candidates early in the interview process to ensure alignment. Final compensation is determined through a comprehensive review of the successful candidate&rsquo;s unique skill set, specialized experience, certifications and other relevant considerations and is based on current market data and internal pay and equity frameworks and structures. This role is also eligible for health benefits, stock options, and flexible time off policies as mentioned above.</p><p>
Position Status: This is a newly created position and not related to an existing position vacancy or departure.</p><p><b>
DIVERSITY, EQUITY &amp; INCLUSION</b></p><p>
ODAIA is an equal opportunity employer. We are committed to building an environment where everyone feels included, valued, respected and heard. We are committed to creating a diverse workplace, free from discrimination on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, disability status or any other characteristics protected by local laws, regulations or ordinances.</p><p><b>
ACCOMMODATIONS AND ACCESSIBILITY</b></p><p>
Accommodations are available upon request. If you need assistance or accommodation due to a disability or special need at any stage of the recruitment process, please contact us at hr@odaia.ai.</p><p></p><p>
</p><p>MqiXR7GQZP</p></div>

Client Director, AI-Driven Commercial Effectiveness

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