client engagement analyst

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Brief Overview: 
Supports Delivery of predefined and ad hoc analytics solutions for pharmaceutical manufacturers. Responsible for data analysis, insight development, and preparation of client-ready materials within established product frameworks. 
Primary Job Duties &amp; Responsibilities:<ul><li>
Conducts data analysis and quality assurance to support client deliverables</li><li>
Develops dashboards, reports, and presentation materials aligned with product standards</li><li>
Identifies key performance drivers and trends within defined analytical frameworks</li><li>
Supports ad hoc analyses under direction of Engagement Manager</li><li>
Ensures documentation and reproducibility of analytical processes</li><li>
Collaborates with cross-functional teams to refine methodologies and templates</li><li>
Maintains compliance with data privacy, security, and governance standards.</li></ul> 
Education<ul><li>
Bachelor's Degree required.(Business Administration, Data Science, Business Analytics, Informatics)</li><li>
Advanced quantitative or analytical coursework preferred (Data Science, Business Analytics, Informatics)</li></ul> 
Prior Relevant Work Experience<ul><li>
3-5 years of experience in consulting, pharma services, data delivery, or client engagement leadership</li><li>
Experience working with large healthcare or pharmaceutical datasets preferred</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$83,430.00 - $203,940.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 04/16/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Manager, Solutions Delivery

Fiduciary Tech

Business Analyst (IT / Consulting)OverviewWe are seeking a Business Analyst to support ongoing enterprise-level IT initiatives. This role will focus on bridging business needs with technical execution by working closely with internal teams and external partners.Our environment includes customized solutions built on platforms such as Salesforce and AWS, supporting a large-scale client. The selected candidate will collaborate with experienced team members and contribute to continuous system enhancement and optimization.This position is primarily structured as a full-time consulting role rather than short-term staffing. The client engagement is based in Bellevue, WA.Key Responsibilities<ul><li>Gather and translate business needs into structured documentation such as BRDs and user stories</li><li>Act as a communication bridge between stakeholders, product owners, and development teams</li><li>Build strong working relationships with cross-functional teams and key business users</li><li>Support user adoption through training sessions, documentation, and ongoing user support</li><li>Work closely with engineering and QA teams to ensure accurate understanding of requirements</li><li>Analyze business processes and identify areas for improvement and optimization</li><li>Participate in backlog refinement and prioritization aligned with business objectives</li><li>Prepare and track project-related reports including sprint progress and performance metrics</li><li>Ensure alignment with internal standards, methodologies, and best practices</li><li>Facilitate discussions to clarify complex requirements and drive decision-making</li></ul>Basic Qualifications<ul><li>Experience working as a Business Analyst, preferably within IT or technology-driven environments</li><li>Bachelor&rsquo;s degree in Computer Science, Information Systems, or a related field (or equivalent experience)</li><li>Familiarity with Agile/Scrum methodologies</li><li>Ability to manage tasks independently while collaborating within a team setting</li><li>Strong analytical thinking and problem-solving capabilities</li><li>Detail-oriented with the ability to manage multiple priorities in a fast-paced environment</li><li>Adaptable mindset with willingness to learn and grow in a consulting environment</li></ul>Preferred Qualifications<ul><li>Experience using Jira or similar project management tools</li><li>Exposure to Salesforce environments (highly preferred but not required)</li><li>Basic knowledge of SQL for data analysis or reporting</li><li>Relevant certifications such as CBAP, PMI-PBA, or Salesforce Business Analyst</li></ul>Job Type: Full-timePay: $70,000.00 - $120,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li></ul>Work Location: In person

Business Analyst

Torry Harris Integration Solutions

<div>
 
 
 Designation: Business Analyst
 
 
 
 
 Location: Saudi Arabia (Riyadh)
 
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 
 The Business Analyst (BA) will play a critical role in enabling enterprise modernization and digital transformation initiatives. The role focuses on studying existing customer journeys, business processes, applications, infrastructure, and IT systems, and translating business priorities into a structured modernization roadmap. The BA will act as a bridge between business stakeholders and IT leadership, ensuring alignment with strategic drivers, regulatory needs, and operational pain points.
 
 
 The BA will act as a
 
 bridge between business, operations, compliance, and technology
 
 , ensuring that digital initiatives are
 
 business-led, value-driven, and aligned with Saudi regulatory and Vision 2030 objectives
 
 .
 
 
 
 
 
 
 
 Key Objectives
 
 
 
 <ul>
 <li>
 Analyze current-state customer journeys, business processes, and IT systems
 </li>
 <li>
 Identify pain points, inefficiencies, and technology constraints
 </li>
 <li>
 Define future-state journeys and capabilities aligned with business strategy
 </li>
 <li>
 Develop a prioritized, business-driven modernization and digital transformation roadmap.
 </li>
 </ul>
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Business &amp; Customer Journey Analysis
 
 
 <ul>
 <li>
 Conduct detailed analysis of customer journeys across digital and non-digital channels
 </li>
 <li>
 Document current-state (&ldquo;as-is&rdquo;) and future-state (&ldquo;to-be&rdquo;) customer journeys
 </li>
 <li>
 Identify friction points related to performance, availability, usability, and data access
 </li>
 <li>
 Align customer journey improvements with business outcomes such as efficiency, scalability, and customer experience
 </li>
 </ul>
 
 
 Process &amp; Capability Assessment
 
 
 <ul>
 <li>
 Analyze end-to-end business processes supporting portfolio management, trading, client relationship management, and digital engagement
 </li>
 <li>
 Identify process gaps caused by system limitations, manual workarounds, or lack of integration
 </li>
 <li>
 Define required business and IT capabilities to support future operating models
 </li>
 </ul>
 
 
 Digital &amp; Modernization Roadmap
 
 
 <ul>
 <li>
 Define a phased modernization roadmap aligned to:
 </li>
 <li>
 Business priorities and strategic initiatives
 </li>
 <li>
 Performance and scalability improvement
 </li>
 <li>
 Governance and analytics enablement
 </li>
 <li>
 Support prioritization based on business value, risk, complexity, and dependency analysis
 </li>
 </ul>
 
 
 Stakeholder Engagement &amp; Alignment
 
 
 <ul>
 <li>
 Work closely with business stakeholders, operations teams, and IT leadership
 </li>
 <li>
 Facilitate workshops, interviews, and working sessions to capture requirements and priorities
 </li>
 <li>
 Translate business needs into clear, actionable requirements and transformation themes
 </li>
 <li>
 Ensure alignment between strategic drivers, regulatory needs, and technology initiatives
 </li>
 </ul>
 
 
 
 
 
 
 Key Deliverables
 
 
 
 <ul>
 <li>
 Customer Journey Maps (As-Is and To-Be)
 </li>
 <li>
 Business Process Models and Capability Maps
 </li>
 <li>
 Pain Point and Gap Analysis Reports
 </li>
 <li>
 Business-Aligned Modernization &amp; Digital Transformation Roadmap
 </li>
 <li>
 High-level requirements and initiative definitions for downstream delivery teams
 </li>
 </ul>
 
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 
 
 
 
 Core Skills
 
 
 
 <ul>
 <li>
 2&ndash;4 years of Business Analyst experience in financial services, fintech, investment or wealth management industry.
 </li>
 <li>
 Strong experience as a Business Analyst in digital transformation or IT modernization initiatives
 </li>
 <li>
 Proven ability to map customer journeys, business processes, and IT landscapes
 </li>
 <li>
 Experience working with senior business stakeholders and IT leaders
 </li>
 <li>
 Strong analytical, facilitation, and documentation skills
 </li>
 </ul>
 
 
 
 
 
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Strong communication and stakeholder management capabilities
 </li>
 <li>
 Ability to operate in ambiguous environments and structure complex problems
 </li>
 <li>
 Business-first mindset with strong technology appreciation
 </li>
 <li>
 Collaborative, facilitative, and outcome-oriented approach
 </li>
 </ul>
</div>

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