client engagement manager

Datalab USA

<div><div><b>Job Overview:</b></div>
<div>The Account Manager will implement, lead and grow client engagement activities with our top strategic accounts. Work closely with and indirectly oversee team members from shared services (e.g., Strategy, Technology, Analytics, etc.) who will help identify, drive, and implement solutions for our client(s). Establish and maintain a strong partnership with the client by ensuring successful execution of deliverables, providing thought leadership on strategic planning initiatives, and providing overall efficient account management.</div>
<div></div>
<div><b>Key Responsibilities:</b></div>
<ul><li> Executive level engagement of our key stakeholders in constant dialog around how to improve their marketing results</li></ul>
<ul><li> Leading strategic client meetings and quarterly business reviews</li></ul>
<ul><li> Interpret and lead client discussions on results and results trending</li></ul>
<ul><li> Drive business by ensuring key program goals are met</li></ul>
<ul><li> Take responsibility for strategy, accurate, and timely program execution</li></ul>
<ul><li> Establish and maintain account profitability, manage internal financial data and forecast as required</li></ul>
<ul><li> Understand, lead and/or manage account development and growth opportunities</li></ul>
<ul><li> Lead and mentor a team for successful career growth.</li></ul>
<div></div>
<div><b>Requirements skills and Qualifications:</b></div>
<ul><li> Direct experience or strong ancillary knowledge of database marketing, including key understandings of all aspects of direct response marketing and testing</li></ul>
<ul><li> 5+ years of client services/account management</li></ul>
<ul><li> 5+ years direct marketing experience</li></ul>
<ul><li> Analytically minded, specifically comfortable with data, response metrics and trends</li></ul>
<ul><li> Excellent written and verbal communication skills</li></ul>
<ul><li> Ability to analyze problems and produce a viable solution</li></ul>
<ul><li> Bachelor's degree required. Technology and math backgrounds a plus</li></ul>
<ul><li> Experience with test planning and use cases</li></ul>
<ul><li> Ability to lead and coordinate people and activities throughout a full solution lifecycle</li></ul>
<div></div>
<div><b>*No sponsorship available for this role*</b></div>
<div><b>**Candidate must be local to Westminster, CO**</b></div>
<div>The base pay range provided serves as a general guideline. The final annual salary offered to the selected candidate will vary based on factors such as years of relevant experience, qualifications, skill level, competencies, the scope and responsibilities of the role</div>
<div>401K</div>
<div>PTO</div>
<div>Healthcare option</div>
<div></div>
<div>Application Deadline: April 7th 2026</div></div>

Account Manager - Client Services Database Marketing

Harry Winston

<div>
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    Job Summary
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  The Global CRM Manager is responsible for shaping and executing a refined, 360&deg; client relationship strategy that strengthens loyalty, elevates client experiences, and drives sustainable business growth across all markets. This role blends strategic vision with meticulous execution, ensuring global consistency while empowering regional teams with best-in-class tools, insights, and programs.
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  As a central partner to Retail, Marketing, Events, Merchandising, and regional leadership, the Global CRM Manager leverages data-driven insights, luxury clienteling standards, and innovative thinking to enrich every stage of the customer journey. This individual plays a pivotal role in cultivating the VIP client base, enhancing salon performance, and transforming prospects into lifelong brand advocates.
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    Key Duties, Responsibilities and Accountabilities
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  <strong>
   Global CRM &amp; Client Strategy
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  <li>
   Define, implement, and continuously refine a global 360&deg; CRM strategy across all client tiers, product segments, and regions.
  </li>
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   Develop and manage a cohesive global VIP strategy in partnership with Retail, Marketing, and Events to grow the high-value client segment.
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   Guide and support market-level CRM strategies to ensure alignment with global objectives and brand standards.
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   Lead long-term retention and prospect conversion initiatives designed to deepen client engagement and maximize lifetime value.
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   Campaigns &amp; Client Engagement
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   Create compelling thematic CRM campaigns, including segmentation, targeting, communication planning, and post-campaign analysis.
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   Provide ongoing Clientelling content, guidance, and toolkits to support Salon Sales Executives in delivering elevated client interactions.
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   Ensure consistency of tone, storytelling, and brand expression across all CRM touchpoints.
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   Data &amp; Insights
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   Oversee data governance and database integrity to ensure accuracy, completeness, and reliability of client information.
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   Deliver robust client and sales analyses to uncover trends, profiles, and opportunities; translate insights into actionable strategies.
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   Consolidate global outreach campaign results, conduct performance reviews and identify key learnings to guide future initiatives.
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   Tools &amp; Platform Management
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   Serve as the global lead for the D365 CRM platform, overseeing enhancements, user acceptance testing, and international rollouts.
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   Partner closely with the CRM Associate on campaign execution, reporting, and tool development.
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   Work with markets to validate local adaptations and define global CRM clienteling assets, including catalogues, digital content, and collateral.
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   Oversee gifting and printed material needs globally, ensuring luxury standards, efficient forecasting, and seamless coordination.
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   Cross-Functional Collaboration
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   Collaborate with Events, Retail, Creative, and Marketing to shape elevated and consistent client experiences across all touchpoints.
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   Partner with High Jewelry Merchandising team to recommend pieces for client presentations and viewings, leveraging CRM insights.
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   Support Corporate Timepieces in developing targeted CRM strategies to drive growth within the category.
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    Job Qualifications
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   10+ years of progressive CRM experience within luxury, high jewelry, fashion, or prestige beauty.
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   Strong analytical mindset with the ability to interpret complex client data, identify actionable insights, and optimize the global customer journey.
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   Demonstrated strategic planning capability and business acumen, with a proven ability to influence senior stakeholders.
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   Exceptional relationship-building, communication, and interpersonal skills; collaborative leadership style.
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   Advanced proficiency in Microsoft Excel; experience with CRM platforms (D365 preferred).
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   Creative and innovative thinker, capable of developing fresh, impactful approaches to client engagement.
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   Bachelor&rsquo;s degree in Business, Marketing, or related discipline.
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   Excellent written and verbal communication skills; comfort presenting to senior leaders and cross-functional teams.
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</div>


CRM Manager, Global Marketing

Capgemini

<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About the job you are considering</b></h2>
</div><div><p>Capgemini Global Insights &amp; Data business line is a market leader in the data, platform, and analytics across all regions and cross many sectors (including financial services, consumer products, manufacturing &amp; life sciences). Our offerings include end-2-end data integration to cloud platform, complete suite of AI engineering capabilities and a category of sector-based advanced analytics / AI solutions.</p><br>
<p></p><p>The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your Role</b></h2>
</div><div><p>As an Engagement Manager &ndash; SAP Data &amp; Analytics at Capgemini, you will play a pivotal role in leading client engagements focused on SAP-based data solutions and analytics initiatives. You will serve as the primary liaison between clients and internal teams, ensuring seamless project delivery and fostering long-term partnerships. Your expertise in SAP Data and Analytics, combined with strong engagement management skills, will be essential in driving project success and identifying opportunities for business growth.</p><br>
<p></p><ul><li>Lead end-to-end SAP Data &amp; Analytics engagements&mdash;from project planning and execution to closure.</li>
<li>Manage client relationships by facilitating regular communication, addressing escalations, and ensuring client satisfaction.</li>
<li>Utilize Engagement Management tools to monitor project progress, resource allocation, budgets, and deliverables.</li>
<li>Collaborate with cross-functional teams to design and implement SAP data solutions aligned with client objectives.</li>
<li>Identify and mitigate project risks, proactively resolving issues to maintain timelines and quality standards.</li>
<li>Drive business development by identifying new opportunities within existing accounts and supporting proposal development.</li>
<li>Ensure compliance with organizational standards, methodologies, and best practices in SAP Data &amp; Analytics projects.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Your Skills and Experience</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Systems, Business, or a related field (Master&rsquo;s degree preferred).</li>
<li>Proven experience managing SAP Data &amp; Analytics projects, ideally in a consulting or client-facing environment.</li>
<li>Strong proficiency in SAP data platforms (e.g., SAP BW, SAP HANA, SAP Data Intelligence) and analytics tools.</li>
<li>Hands-on experience with Engagement Management tools (such as Salesforce, Microsoft Dynamics, SAP CRM, or similar).</li>
<li>Excellent communication, negotiation, and stakeholder management skills.</li>
<li>Track record of delivering complex projects on time and within budget.</li>
<li>Ability to work independently, manage multiple priorities, and adapt to evolving client needs.</li>
<li>Professional certifications in SAP or project management (e.g., PMP, SAP Certified Application Associate) are a plus.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Why you should consider Capgemini</b></h2>
</div><div><p>Growing clients&rsquo; businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you&rsquo;ll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what&rsquo;s possible. It&rsquo;s why, together, we seek out opportunities that will transform the world&rsquo;s leading businesses, and it&rsquo;s how you&rsquo;ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you&rsquo;ll build the skills you want. You&rsquo;ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>About Capgemini</b></h2>
</div><div><p>Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of &euro;22.5 billion. Make it real | www.capgemini.com</p></div></div></div></div></div></div></div>

Project Manager

CrecenTech

<p><b>Job Overview</b></p><p>We are looking for a highly driven and experienced <b>StaffViz Sales &amp; Growth Manager</b> to lead business expansion and revenue generation for our AI-powered workforce management product, <b>StaffViz</b>.</p><p>This is a <b>senior, client-facing role</b> combining <b>Business Development and Sales</b>, where the candidate will be responsible for generating opportunities, building pipelines, engaging prospects, and closing deals. The ideal candidate is a proactive hunter who thrives in field sales, networking, and direct client engagement.</p><p><b>About the Product &ndash; StaffViz</b></p><p>StaffViz is an all-in-one workforce management solution designed to help organizations manage employees, track productivity, monitor performance, and streamline HR operations through real-time analytics and AI-driven insights.</p><p>It includes features such as:</p><ul><li>Employee monitoring &amp; activity tracking</li><li>Time tracking &amp; productivity analytics</li><li>Project &amp; task management</li><li>HR, onboarding &amp; training modules</li><li>Shift scheduling &amp; performance reporting</li></ul><p><b>Key Responsibilities</b></p><ul><li>Drive <b>end-to-end growth strategy</b> for StaffViz, including lead generation, client engagement, and deal closure</li><li>Actively <b>generate new business opportunities</b> through cold outreach, networking, and referrals</li><li>Conduct <b>in-person client visits</b>, meetings, and presentations to build strong relationships</li><li>Deliver <b>product demos and customized proposals</b> based on client requirements</li><li>Represent the company at <b>HR events, meetups, conferences, and networking sessions</b> to promote StaffViz</li><li>Build and manage a strong <b>sales pipeline</b> and consistently meet revenue targets</li><li>Identify potential markets, industries, and clients for expansion</li><li>Collaborate with marketing and internal teams to improve lead conversion strategies</li><li>Negotiate contracts and close deals with SMEs and enterprise clients</li><li>Maintain CRM records and provide regular sales forecasts and reports</li></ul><p><b>Required Skills &amp; Competencies</b></p><ul><li>Strong <b>business development and closing mindset (hunter profile)</b></li><li>Excellent <b>communication, presentation, and negotiation skills</b></li><li>Ability to build relationships with <b>HR leaders, business owners, and decision-makers</b></li><li>Experience in <b>field sales, client visits, and event-based networking</b></li><li>Strong understanding of <b>SaaS / IT product selling</b></li><li>Self-motivated with the ability to work independently and drive results</li><li>Strategic thinking with execution-focused approach</li></ul><p><b>Experience &amp; Qualifications</b></p><ul><li><b>Minimum 5+ years of experience</b> in IT / SaaS Sales or Business Development</li><li>Proven track record in <b>generating leads and closing deals independently</b></li><li>Experience selling <b>HR software, ERP, CRM, or productivity tools</b> is highly preferred</li><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or related field (MBA is a plus)</li></ul><p><b>KPIs / Success Metrics</b></p><ul><li>New leads and opportunities generated</li><li>Number of client meetings, demos, and proposals delivered</li><li>Revenue targets (monthly &amp; quarterly)</li><li>Conversion rate (lead to closure)</li><li>Market expansion and partnerships developed</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary + <b>high-performance commission structure</b></li><li>Opportunity to work on a <b>scalable SaaS product (StaffViz)</b></li><li>At least two bonuses per year (Eid Bonus)</li><li>Performance-Based Bonuses</li><li>Maternity/Paternity Allowance</li><li>Maternity Leaves</li><li>Wedding Allowance</li><li>Annual Leaves Encashment</li><li>Double salary on Gazetted Holidays</li><li>Special Allowance for Emergency</li><li>12 Casual Leaves</li><li>10 Medical Leaves</li><li>10 Annual Leaves</li><li>Dedicated Training</li><li>Birthday celebrations</li><li>Gaming Facility</li><li>Growing &amp; Dynamic Team</li><li>Office Gatherings, Celebrations, and Trips</li><li>5 days a week (work-life balance)</li></ul><p>Ability to commute/relocate:</p><ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>Are you comfortable working in the night shift in an onsite setting ?</li><li>What are your salary expectations from this job ?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>IT Sales : 8 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Willingness to travel:</p><ul><li>100% (Preferred)</li></ul><p>Work Location: In person</p>

Sales & Growth Manager (StaffViz)

Snappy Kraken

<div><p><b>About Us</b></p><p>
Snappy Kraken is a marketing program leader in the financial services industry.</p><p><b>
We believe that our work helps people achieve greater freedom.</b></p><ul><li>
Our tools help financial advisors achieve greater freedom over their time.</li><li>
Our content helps people achieve greater financial freedom for their families.</li><li>
Our culture helps team members achieve greater freedom in where (and how) to live and work.</li></ul><p><b>
Our innovative solutions set us apart.</b></p><ul><li>
Financial content is stale; we make it interesting.</li><li>
Marketing technology is complex; we make it simple.</li><li>
Financial advisor brands are bland; we make them captivating.</li></ul><p></p><p><b><br>
The Purpose of This Role</b></p><p>
The <b>Customer Success Manager (CSM) </b>is a full-time, remote position at Snappy Kraken. <i>Accessibility requirements are dependent on the role but could be expected during standard business hours Monday through Friday.</i> This position is open to any candidates currently residing and eligible to legally work in the United States or Canada.</p><p>
As a CSM, you will oversee Freedom360, our premium all-in-one marketing solution for financial advisors. You will serve as the primary partner for our highest-value clients - building strong relationships, guiding them strategically, and ensuring the seamless delivery of all program components.</p><p>
Your focus will be helping clients achieve <b>real business outcomes</b>: successful campaign launches, improved marketing performance, and stronger client engagement.</p><p></p><p><b><br>
Primary Role &amp; Responsibilities</b></p><ul><li>
Manage a portfolio of Freedom360 clients, ensuring consistent delivery of all program elements.</li><li>
Conduct regular <b>business reviews</b> with clients, highlighting performance and demonstrating program ROI.</li><li>
Support the <b>renewal process</b> by reinforcing value and client outcomes.</li><li>
Lead onboarding, campaign preparation, approvals, and timely content publication.</li><li>
Provide insights and suggestions to help clients make the most of the program.</li><li>
Build strong client relationships through regular communication (chat, phone, email, video).</li><li>
Maintain accurate client records in our CRM.</li><li>
Work with the Freedom360 Program Lead to improve processes and client experience.</li></ul><p></p><p><b><br>
Primary Qualifications</b></p><ul><li><b>
2&ndash;4 years of Customer Success</b> with proven success managing client outcomes.</li><li>
Demonstrated ability to lead <b>business reviews that showcase ROI and connect program value to client goals.</b></li><li>
Experience in <b>SaaS customer success is required</b>; background in <b>Financial SaaS or Marketing Tech SaaS</b> is a strong plus.</li><li>
Strong communication and organizational skills.</li><li>
Comfortable presenting information and guiding client discussions.</li><li>
Tech-savvy, adaptable, and eager to learn new tools.</li><li>
Proactive and able to manage multiple priorities independently.</li><li>
Alignment with our core values: Pursue the Vision, Build Meaningful Relationships, Commit to Continuous Improvement, Solve with Purpose, Own Your Outcomes</li></ul><p><b>
Perks &amp; Benefits</b></p><ul><li>
Work Remotely</li><li>
Personal Days for when you need a break (on top of your regular vacation)</li><li>
Development Fund to help you grow</li><li>
Medical Insurance Options</li><li>
Parental/Maternity Leave</li><li>
Growth opportunities</li></ul><p></p><p><br>
As of May 2026, the expected compensation range for this position is <b>$60,000-65,000 USD/ $60,000-65,000 CAD </b>based on country of residence. This role is also eligible for <b>additional performance compensation</b> predicated on reaching quota or performance goals. Pay will be based on several factors, such as experience, certifications, location, market conditions, and other business and organizational needs. Snappy Kraken anticipates that the reasonably expected salary for this position could change in the future and retains the right to change or revisit the salary range according to business needs.</p><p></p><p><br>
&mdash;</p><p></p><p><i><br>
As a remote company, it is critical to remember that our contributions and teams are interconnected and accessibility is the expectation.</i></p><p><i>
At Snappy Kraken, diversity powers meaningful connections, impactful work, and great outcomes. Our culture of diversity and inclusion means we nurture an environment where each team member can do their best work.</i></p><p></p><p><i><br>
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.</i></p><b><br>
The pay range for this role is:</b><br>
60,000 - 65,000 USD per year(Remote (United States))<br>
60,000 - 65,000 CAD per year(Remote (Canada))</div>

Customer Success Manager

TekStak Group

<p><b>Job Summary</b><br/>We're looking for a Project Manager to join our growing delivery team. In this role, you'll own the end-to-end delivery of client engagements across our Professional Services and Managed Services practices &mdash; keeping projects on track, clients informed, and teams aligned. This is a high-visibility role with direct impact on client satisfaction, delivery quality, and TekStak's operational maturity .</p><p><b>Key Responsibilities:</b></p><p>Delivery Ownership</p><ul><li>Lead the planning, execution, and closure of client-facing projects from kickoff through go-live</li><li>Manage project backlogs using a Scrumban methodology, balancing sprint-based delivery with Kanban-style support</li><li>Coordinate across internal delivery resources &mdash; including US-based and Philippines-based developers and business analysts &mdash; to keep work moving</li></ul><p>Client Success</p><ul><li>Serve as the primary point of contact for assigned clients throughout the engagement lifecycle</li><li>Conduct regular status check-ins, manage expectations, and proactively surface and resolve risks</li><li>Support smooth handoffs between Advisory, Professional Services, and Managed Services - ensuring clients never feel like they're starting over</li></ul><p>Operational Excellence</p><ul><li>Maintain accurate project data in our project management tooling including time tracking, milestones, and resource allocation</li><li>Identify and escalate scope, budget, or timeline risks early</li><li>Contribute to continuous improvement of delivery processes as TekStak scales</li></ul><p><b>Qualifications &amp; Experience</b></p><ul><li>3&ndash;6 years of project management experience, preferably in a professional services or consulting environment</li><li>Familiar with Salesforce or CRM platforms &mdash; you don't need to be a developer, but you should be comfortable in the ecosystem</li><li>Experience managing projects using Agile, Scrumban, or Kanban methodologies</li><li>Strong client communication skills &mdash; written and verbal &mdash; with the ability to translate technical concepts for business stakeholders</li><li>Comfort operating in a small, fast-moving firm where you'll wear multiple hats and help shape how things are done</li><li>PMP, CSM, or equivalent certification a plus &mdash; but not required</li></ul><p><b>What We Offer:</b></p><ul><li>Direct access to leadership and a voice in how the delivery practice evolves</li><li>Work on meaningful, complex Salesforce and digital transformation engagements with growth-stage clients</li><li>A collaborative, no-bureaucracy culture where your contributions are visible and valued</li><li>Competitive compensation commensurate with experience</li><li>Remote-first with flexibility built in</li></ul><p>Job Type: Full-time</p><p>Pay: $80,000.00 - $100,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Hartford, CT 06103</p>

IT Sales & Growth Manager (StaffViz)

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Account Manager - Client Services Database Marketing

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Sales & Growth Manager (StaffViz)

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IT Sales & Growth Manager (StaffViz)