client experience consultant

<div><div><div><div><div>Date: 10 Nov 2025
</div></div></div></div><div><div><div><div>Region: India
</div></div></div></div><div><div><div><div><div>AKT Global is one of the leading People Experience Digital Solution consultancies. We partner with our customers across EMEA and North America to create exceptional employee experiences and build future-ready HR functions. Our People Advisory practice provides strategic guidance on HR transformation, while our Digital HR Practice provides implementation, development and support for a comprehensive SAP-centric portfolio including SuccessFactors, Qualtrics, Fieldglass and Concur. Qualtrics is an experience management software which enables the creation and distribution of surveys, along with the collection of data derived from user feedback and reports.

AKT is looking for a Qualtrics Customer Experience Application Consultant who will lead the client onboarding and solution delivery process. The consultant is responsible for helping customers unlock the full potential of the Qualtrics platform to run value-driven programs. This role also serves as a client advocate, actively listening to their needs and driving key operational and product enhancements internally.

Reporting to the Head of Qualtrics Solution Consulting, this is a full- position, open to candidates living and eligible to work in India. 


Key Responsibilities:
<ul>
<li>Solution design and configuration of a business solution</li>
<li>End to end system configuration</li>
<li>Data visualization</li>
<li>Documentation</li>
<li>Training delivery</li>
<li>Client-facing activities and client communication</li>
<li>Project management at small scale</li></ul> 


Job Requirements:
<ul>
<li>3+ years of experience with Qualtrics Customer Experience Consulting</li>
<li>Experience with SPSS, Power BI, or SAP Analytical Cloud &ndash; an advantage</li>
<li>Experience with supporting HR Technology or CRM &ndash; an advantage</li>
<li>Proficiency with AI tools - an advantage</li>
<li>Language skills in English (very high level both written and oral) &ndash; a must</li>
<li>Additional languages such as German or French &ndash; an advantage</li>
<li>A degree in business relevant fields and research experience &ndash; an advantage</li>
<li>Knowledge of CSS or Python &ndash; an advantage</li></ul> 


Personal Skills:
<ul>
<li>Excellent verbal and written communication skills</li>
<li>Curiosity, flexibility, and a can-do-attitude</li>
<li>Proactivity and creativity in asking &ldquo;why&rdquo; and also providing solutions</li>
<li>Continuous learning</li>
<li>Technical orientation</li>
<li>Ability to work on several projects simultaneously and independently</li>
<li>Customer-centric approach</li></ul> 


AKT Offers:
<ul>
<li>A wide range of opportunities for career growth</li>
<li>Top-notch methodologies such as customer and employee experience management, agile, lean startup, design thinking, workshop facilitation, technology and more</li>
<li>Challenging and very dynamic small team that is expected to grow and develop</li>
<li>Recreation and enthusiasm that will drive you to self-actualization</li>
<li>International business environment (offices in the UK, DACH, India, France, North America, Israel, and Czech Republic)</li></ul></div></div></div></div></div></div>

Qualtrics Customer Experience Application Consultant

U.S. Bank

<div>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.<h2 class="jobSectionHeader">
Job Description</h2><div>
Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers&rsquo; banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer&rsquo;s unique goals and needs. 
 
Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. 
 
A Client Relationship Consultant will not be able to perform this job without knowing how to read, write, and speak in business-level proficiency of the Spanish language. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.</div><div>
Basic Qualifications 
<ul><li>High school diploma or equivalent</li><li>Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training</li></ul></div><div>
Preferred Skills/Experience 
<ul><li>Proven ability to build and foster relationships with clients through proactive outreach and follow up</li><li>Ability to effectively engage and communicate with clients</li><li>Thorough knowledge of applicable bank and branch policies, procedures and support systems</li><li>Proven customer service and interpersonal skills</li><li>Experience with using and demonstrating digital products and self-service technologies</li><li>Ability to explore and identify a customer&rsquo;s true needs while leveraging a digital first mindset</li><li>Demonstrated basic level of proficiency in making appropriate recommendations that meet customer&rsquo;s needs both reactively and proactively</li><li>Experience in the financial services industry preferred</li></ul></div>
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):<ul><li>
Healthcare (medical, dental, vision)</li><li>
Basic term and optional term life insurance</li><li>
Short-term and long-term disability</li><li>
Pregnancy disability and parental leave</li><li>
401(k) and employer-funded retirement plan</li><li>
Paid vacation (from two to five weeks depending on salary grade and tenure)</li><li>
Up to 11 paid holiday opportunities</li><li>
Adoption assistance</li><li>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</li></ul>
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.</div>

Client Relationship Consultant 2 (Banker) - Kietzke Peckham Reno, NV

Tadbeer Leadership Domestic Workers Services

Customer Happiness Consultant/Data Entry <ul><li>Preferably Locals</li><li>Willing to be assigned in Mussafah</li></ul>This role involves handling and entering data quickly and accurately, ensuring our records are always up-to-date and reliable.Key Responsibilities<ul><li>Enter data provided by customers or internal teams with speed and accuracy</li><li>Verify and correct information by comparing it to source documents</li><li>Update existing records to keep data current and correct</li><li>Retrieve customer or account details when needed</li><li>Review source documents for completeness before data entry</li><li>Use keyboards or scanners to input data into the system</li><li>Follow internal procedures and suggest process improvements</li><li>Handle all data with confidentiality and care</li></ul>Requirements<ul><li>With or without prior experience in Tadbeer</li><li>High attention to detail and accuracy</li><li>Fast typing skills; experience with data entry tools is a plus</li><li>Trustworthy and capable of handling sensitive information</li><li>Proactive and solution-oriented mindset</li><li>Good communication and organizational skills</li><li>Previous experience in data entry or customer service is an advantage</li></ul>Job Type: Full-timeLocation:<ul><li>Abu Dhabi (Required)</li></ul>

Customer Happiness Consultant I

vGrubs

<div>
 
 
 Job Title:
 
 Client Experience Specialist (Customer Success &amp; Insights)
 
 
 
 Location:
 
 Remote (Night Shift &ndash; 6 PM to 3 AM PKT)
 
 
 
 Company:
 
 vGrubs
 
 
 
 About vGrubs:
 
 
 
 
 vGrubs is a US-based restaurant technology company that helps restaurants increase their online delivery sales by managing menus, platforms, and customer experiences across multiple channels. Our mission is to make restaurant operations simpler and more profitable through excellent client experience and smart support.
 
 
 
 
 Role Overview:
 
 
 
 
 We&rsquo;re looking for a Client Experience Specialist
 
 who can act as the voice of our clients inside vGrubs. You&rsquo;ll communicate directly with restaurant partners, understand their challenges, identify improvement opportunities, and work with our support and product teams to resolve issues efficiently. Your goal: make every vGrubs client
 
 happier, more confident, and more successful
 
 .
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Communicate daily with clients to understand their needs and feedback
 </li>
 <li>
 Identify recurring pain points and propose actionable solutions
 </li>
 <li>
 Collaborate with internal teams (support, menu, tech) to resolve client issues quickly
 </li>
 <li>
 Monitor client satisfaction and ensure proactive relationship management
 </li>
 <li>
 Track improvements, report insights, and recommend process changes
 </li>
 <li>
 Maintain excellent communication records and follow up with empathy and precision
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Strong English communication skills (written &amp; verbal)
 </li>
 <li>
 Experience in client-facing or customer success roles (preferably B2B SaaS or tech support)
 </li>
 <li>
 Problem-solving mindset and ability to think analytically about client feedback
 </li>
 <li>
 Organized, responsive, and confident in managing multiple clients
 </li>
 <li>
 Experience in hospitality, food tech, or CRM tools (HubSpot, Zoho, etc.) is a plus
 </li>
 </ul>
 
 
 Shift:
 
 6 PM &ndash; 3 AM PKT (U.S. business hours)
 
 
 
 
 
 
 Entry level (0-2 years): ~ PKR 38,000 &ndash; 55,000 / month
 
 
 
 
 Mid-career (2-5 years): ~ PKR 60,000 &ndash; 110,000 / month
 
 
 
 
 Experienced (5-10 years): ~ PKR 115,000 &ndash; 130,000+ / month
 
 
 
 
 
 
 ⚠️
 
 Note:
 
 Only apply if you are
 
 fully satisfied with the mentioned salary and required skills.
 
 Applicants who do not meet the communication and problem-solving standards will not be considered.
 
</div>

Client Experience Specialist (Customer Success & Insights)

MARKET MY MARKET

<div><h1 class="jobSectionHeader">Client Experience Manager</h1><h2 class="jobSectionHeader">
About Market My Market</h2>
Market My Market is a fast-growing digital marketing agency delivering customized, full-service marketing campaigns that bring companies to life online. We pride ourselves in delivering measurable results that directly impact our clients' businesses. Our target markets include single event legal, specialty medical, and dental clients located across the country who are looking to grow their presence in their local markets.
Our Growth Story: In just 4 years, Market My Market has experienced remarkable growth, expanding from 40 clients to nearly 200 clients. This rapid expansion reflects our commitment to excellence and the trust our clients place in our services.<h2 class="jobSectionHeader">
About the Role</h2>
As a Client Experience Manager (CXM) at Market My Market, you'll serve as the primary point of contact for a portfolio of 20-40 digital marketing clients, focusing on delivering exceptional account management and fostering long-term client relationships. You'll be responsible for account strategy, maximizing client opportunities through upselling and cross-selling, communicating value, and delivering insights related to business development and operations. You'll collaborate closely with Client Success Managers (CSMs), who provide operational and administrative support, and report to the Director of Client Experience.<h2 class="jobSectionHeader">
Career Growth Opportunities</h2>
Join our thriving Client Experience team, which has grown from just 2 team members to 10 in the past 4 years. As we continue our expansion, we're creating clear advancement paths for motivated professionals. We believe in promoting from within and providing our team members with the resources and mentorship needed to grow their careers alongside our company.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Account Strategy: Develop and implement customized account strategies to help clients achieve their marketing goals, ensuring alignment with their business objectives</li><li>
Upsells and Renewals: Identify opportunities for upselling additional services and secure contract renewals through consistent communication and value demonstration</li><li>
Client Relationship Management: Act as the primary liaison between clients and internal teams, fostering trust and maintaining strong relationships</li><li>
Client Event Representation: Attend client events, industry conferences, and meetings to strengthen partnerships and represent Market My Market</li><li>
Portfolio Management: Oversee a portfolio of 20-40 clients, ensuring all deliverables are met and proactively addressing client concerns</li><li>
Collaboration with CSMs: Work closely with CSMs to coordinate the execution of marketing activities, including content delivery, reporting, and project management</li><li>
Performance Monitoring: Track and report on client performance metrics, ensuring campaigns deliver measurable results</li><li>
Problem Solving: Address client challenges by coordinating with internal teams and presenting solutions to maintain satisfaction and retention</li><li>
Strategic Consultation: Provide insights and recommendations based on client needs, market trends, and campaign performance</li><li>
Client Experience: Create thoughtful client experiences and gifting that shows care for the client as an individual and investment in the relationship</li></ul><h2 class="jobSectionHeader">
Requirements</h2><ul><li>
3+ years of client-facing experience in an agency setting with a focus on SEO, local SEO, and/or digital marketing</li><li>
Proven track record of managing client relationships and driving client retention</li><li>
Experience with organic SEO strategy development and execution</li><li>
Strong understanding of Google Business Profile optimization and local search marketing</li><li>
Experience analyzing SEO performance data and communicating insights to clients</li><li>
Excellent verbal and written communication skills</li><li>
Ability to build trust and rapport with clients quickly</li><li>
Problem-solving skills and ability to navigate challenging client conversations</li><li>
Strong organizational skills to manage multiple accounts simultaneously</li><li>
Experience in the legal, medical, or dental industries is a plus</li><li>
Spanish language proficiency strongly preferred</li><li>
Proficiency with tools such as Google Analytics, Google Search Console, Ahrefs, HubSpot, and project management software</li></ul><h2 class="jobSectionHeader">
Team Achievements</h2>
Our Client Experience team has been instrumental in:<ul><li>
Maintaining a 90%+ client retention rate during our rapid growth phase</li><li>
Successfully transitioning clients to expanded service packages, increasing average client value by 25%</li><li>
Developing sophisticated onboarding processes that reduce time-to-value for new clients</li><li>
Creating client success frameworks that have directly contributed to our expansion from 40 to nearly 200 clients</li></ul><h2 class="jobSectionHeader">
Compensation &amp; Benefits</h2><ul><li>
$65,000 - $75,000 per year, salary based on experience</li><li>
PTO: 2.25 weeks per year</li><li>
Health insurance benefits</li><li>
401(k) plan (after 1 year of employment)</li><li>
Remote work opportunity</li></ul>
All emails will come from a @marketmymarket.com or @applytojob.com domain only. All other emails are fraudulent. We will never interview candidates via Microsoft Teams.<h2 class="jobSectionHeader">
Our Core Values</h2><ul><li>
Do What You Say</li><li>
Be Honest and Transparent</li><li>
Proactive, Not Reactive</li><li>
Be Thought-Leading</li><li>
Instill Trust Through Consistent Accountability</li><li>
Always Do Better, Always Be Better</li><li>
Do the Right Thing for Clients and MMM</li></ul>
Market My Market is an equal opportunity employer and does not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. 

GURjZfs2cc</div>

Client Experience Manager

Invespy

Job SummaryAs Client Services Manager, you will be the go-to person for your assigned clients, managing relationships, coordinating internal teams, and ensuring campaigns are executed with excellence. You&rsquo;ll oversee project timelines, budgets, and deliverables&mdash;keeping everything running smoothly while ensuring clients&rsquo; expectations are exceeded.Key Responsibilities Client Relationship Management<ul><li>Be the primary point of contact for assigned client accounts.</li><li>Build and maintain strong, long-term client relationships based on trust and delivery.</li><li>Understand clients' businesses and proactively propose solutions to meet their marketing needs.</li></ul>Campaign &amp; Project Management<ul><li>Oversee day-to-day delivery of multi-channel campaigns (digital, print, OOH, etc.).</li><li>Collaborate with creative, digital, and media teams to ensure timely, high-quality output.</li><li>Track project progress, adjust timelines, and solve issues as they arise.</li></ul>Strategy &amp; Planning<ul><li>Support the development of campaign strategies aligned with client objectives.</li><li>Participate in brainstorming sessions and contribute ideas during planning and pitch phases.</li><li>Review campaign performance metrics and compile reports for clients.</li></ul>Financial Management<ul><li>Prepare estimates, manage budgets, and track client billing and invoicing.</li><li>Ensure financial accuracy and profitability of each account.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Business, or a related field.</li><li>3&ndash;5 years of experience working at an advertising or creative agency is essential.</li><li>Proven track record of managing real estate or hospitality sector clients is preferred.</li><li>Demonstrated success in handling end-to-end client campaigns with multiple deliverables and stakeholders.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have advertising agency experience?</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Client Services Manager - ADVERTISING AGENCY EXPERIENCE IS A MUST

<div>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.<h2 class="jobSectionHeader">
Job Description</h2><div>
Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers&rsquo; banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer&rsquo;s unique goals and needs.
 
 
Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.
 
 
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.
 
</div><div>Basic Qualifications
 
<ul><li>High school diploma or equivalent
</li><li>Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training
</li></ul></div><div>Preferred Skills/Experience
 
<ul><li>Proven ability to build and foster relationships with clients through proactive outreach and follow up
</li><li>Ability to effectively engage and communicate with clients
</li><li>Thorough knowledge of applicable bank and branch policies, procedures and support systems
</li><li>Proven customer service and interpersonal skills
</li></ul>- - Experience with using and demonstrating digital products and self-service technologies
 
<ul><li>Ability to explore and identify a customer&rsquo;s true needs while leveraging a digital first mindset
</li><li>Demonstrated basic level of proficiency in making appropriate recommendations that meet customer&rsquo;s needs both reactively and proactively
</li><li>Experience in the financial services industry preferred
</li></ul></div>If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):<ul><li>
Healthcare (medical, dental, vision)</li><li>
Basic term and optional term life insurance</li><li>
Short-term and long-term disability</li><li>
Pregnancy disability and parental leave</li><li>
401(k) and employer-funded retirement plan</li><li>
Paid vacation (from two to five weeks depending on salary grade and tenure)</li><li>
Up to 11 paid holiday opportunities</li><li>
Adoption assistance</li><li>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</li></ul>
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.91
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.</div>

Client Relationship Consultant 2 (Banker)

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