client experience consultant

Cherokee Federal

<div>Salesforce Consultant &ndash; Experience Cloud 
*** This position requires an active Secret clearance or the ability to obtain and maintain a Secret clearance. A government contract requires that this position be restricted to U.S. citizens. You must provide documentation that you are a U.S. citizen to qualify. *** 
We&rsquo;re seeking a seasoned Salesforce Consultant &ndash; Experience Cloud to support federal and public sector initiatives. This role blends functional consulting and hands-on configuration, with a strong emphasis on Experience Cloud (portals, user journeys, and digital experiences).
This individual will lead discovery and requirements efforts (50%) while also supporting hands-on configuration and solution delivery (50%). The ideal candidate is a strong communicator and facilitator who can translate business needs into scalable Salesforce solutions 
Compensation &amp; Benefits:
Estimated Starting Salary Range for Salesforce Consultant &ndash; Experience Cloud : $125-145k
Pay commensurate with experience.
Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. 
Salesforce Consultant &ndash; Experience Cloud Responsibilities Include:
<ul><li>Lead discovery sessions, stakeholder interviews, and requirements workshops with WHS stakeholders
</li><li>Prepare and facilitate current-state assessments, process mapping, and future-state design sessions
</li><li>Serve as the primary liaison between business stakeholders and technical teams
</li><li>Translate requirements into user stories, acceptance criteria, and functional designs
</li><li>Work closely with Salesforce Architects to align business needs with scalable Experience Cloud solutions
</li><li>Configure and implement Experience Cloud solutions, including portals, user access, page layouts, and workflows
</li><li>Design and optimize user journeys within Experience Cloud (login, case management, self-service, etc.)
</li><li>Support backlog grooming, sprint planning, and Agile delivery activities
</li><li>Validate solutions through demos, prototypes, and stakeholder feedback loops
</li><li>Support User Acceptance Testing (UAT), including test scenario creation and defect triage
</li><li>Provide training frameworks and support end-user adoption efforts (in partnership with BA/support teams)
</li><li>Ensure compliance with federal security, governance, and data standards
</li>Act as a trusted advisor to stakeholders on Salesforce capabilities, limitations, and best practices 
<li>
</li></ul>Salesforce Consultant &ndash; Experience Cloud Experience, Education, Skills, Abilities requested:
<ul><li>Bachelor&rsquo;s degree required
</li><li>5&ndash;8 years of Salesforce experience as a Consultant, Business Analyst, or Functional Lead
</li><li>Strong hands-on experience configuring Salesforce Experience Cloud (Communities/Portals)
</li><li>Proven ability to lead discovery and translate business needs into configured Salesforce solutions
</li><li>Experience designing and delivering customer-facing portals, case management workflows, and digital experiences
</li><li>Strong understanding of Salesforce platform capabilities (Service Cloud, Sales Cloud, Experience Cloud)
</li><li>Experience working in Agile or hybrid Agile environments
 
Ability to balance functional consulting with hands-on configuration (not a developer role)
</li><li>Experience supporting federal or highly regulated environments preferred
 
Salesforce certifications preferred (Administrator, Experience Cloud Consultant, etc.)
</li><li>Excellent communication, facilitation, and stakeholder management skills
</li><li>Must pass pre-employment qualifications of Cherokee Federal
</li><li>Must be able to work EST hours 
</li></ul>Company Information:
HESFP, LLC is a part of Cherokee Federal &ndash; the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government&rsquo;s mission with compassion and heart. To learn more about HESFP , visit cherokee-federal.com. 
#CherokeeFederal #LI-RG1 #LI-REMOTE 
Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.
Similar searchable job titles:
<ul><li>Salesforce Experience Cloud Consultant
</li><li>Salesforce Functional Consultant
</li><li>Salesforce CRM Consultant
</li><li>Salesforce Portal Consultant
</li><li>Salesforce Business Analyst 
</li></ul>Keywords:
<ul><li>Experience Cloud
</li><li>Salesforce Configuration - Flows
</li><li>Requirements Gathering
</li><li>Stakeholder Engagement
</li>User Stories 
<li>
</li></ul>Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.
Many of our job openings require access to government buildings or military installations.</div>

Salesforce Consultant - Experience Cloud

U.S. Bank

<div>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.<h2 class="jobSectionHeader">
Job Description</h2><div>
Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers&rsquo; banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer&rsquo;s unique goals and needs. 
 
Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. 
 
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.</div><div>
Basic Qualifications 
<ul><li>High school diploma or equivalent</li><li>Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training</li></ul></div><div>
Preferred Skills/Experience 
<ul><li>Proven ability to build and foster relationships with clients through proactive outreach and follow up</li><li>Ability to effectively engage and communicate with clients</li><li>Thorough knowledge of applicable bank and branch policies, procedures and support systems</li><li>Proven customer service and interpersonal skills</li></ul>
- - Experience with using and demonstrating digital products and self-service technologies 
<ul><li>Ability to explore and identify a customer&rsquo;s true needs while leveraging a digital first mindset</li><li>Demonstrated basic level of proficiency in making appropriate recommendations that meet customer&rsquo;s needs both reactively and proactively</li><li>Experience in the financial services industry preferred</li></ul></div><div></div><div>
This role requires working from a U.S. Bank location for all scheduled work days.</div>
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:<ul><li>
Healthcare (medical, dental, vision)</li><li>
Basic term and optional term life insurance</li><li>
Short-term and long-term disability</li><li>
Pregnancy disability and parental leave</li><li>
401(k) and employer-funded retirement plan</li><li>
Paid vacation (from two to five weeks depending on salary grade and tenure)</li><li>
Up to 11 paid holiday opportunities</li><li>
Adoption assistance</li><li>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</li></ul>
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $23.19 - 28.35
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.</div>

Client Relationship Consultant 2 (Banker) - Oak Park North Ave

<div>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.<h2 class="jobSectionHeader">
Job Description</h2>
Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers&rsquo; banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer&rsquo;s unique goals and needs. 
 
Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. 
 
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.<div>
Basic Qualifications 
<ul><li>High school diploma or equivalent</li><li>Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training</li></ul></div><ul><li>Bilingual ability to read, write, and speak in business-level proficiency of Spanish language and English.</li></ul><div>
Preferred Skills/Experience 
<ul><li>Proven ability to build and foster relationships with clients through proactive outreach and follow up</li><li>Ability to effectively engage and communicate with clients</li><li>Thorough knowledge of applicable bank and branch policies, procedures and support systems</li><li>Thorough knowledge of all retail products and services</li><li>Proven customer service and interpersonal skills</li><li>Experience in participating in sales campaigns/promotions</li><li>Experience with using and demonstrating digital products and self-service technologies</li><li>Ability to explore and identify a customer&rsquo;s true needs while leveraging a digital first mindset</li><li>Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer&rsquo;s needs both reactively and proactively</li><li>Experience in the financial services industry preferred</li></ul></div>
Location expectations
This role requires working from a U.S. Bank location for all scheduled work days.
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:<ul><li>
Healthcare (medical, dental, vision)</li><li>
Basic term and optional term life insurance</li><li>
Short-term and long-term disability</li><li>
Pregnancy disability and parental leave</li><li>
401(k) and employer-funded retirement plan</li><li>
Paid vacation (from two to five weeks depending on salary grade and tenure)</li><li>
Up to 11 paid holiday opportunities</li><li>
Adoption assistance</li><li>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</li></ul>
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $27.22 - 33.26
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.</div>

Client Relationship Consultant 3 (Banker) - Napa, CA (30 hrs) Bilingual Spanish & English

<div>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.<h2 class="jobSectionHeader">
Job Description</h2><div>
Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers&rsquo; banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer&rsquo;s unique goals and needs. 
 
Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. 
 
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.</div><div>
Basic Qualifications 
<ul><li>High school diploma or equivalent</li><li>Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training</li></ul></div><div>
Preferred Skills/Experience 
<ul><li>Proven ability to build and foster relationships with clients through proactive outreach and follow up</li><li>Ability to effectively engage and communicate with clients</li><li>Thorough knowledge of applicable bank and branch policies, procedures and support systems</li><li>Proven customer service and interpersonal skills</li></ul>
- - Experience with using and demonstrating digital products and self-service technologies 
<ul><li>Ability to explore and identify a customer&rsquo;s true needs while leveraging a digital first mindset</li><li>Demonstrated basic level of proficiency in making appropriate recommendations that meet customer&rsquo;s needs both reactively and proactively</li><li>Experience in the financial services industry preferred</li></ul></div><div></div><div>
Location expectations: This role requires working from a U.S. Bank location for all scheduled work days.</div>
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:<ul><li>
Healthcare (medical, dental, vision)</li><li>
Basic term and optional term life insurance</li><li>
Short-term and long-term disability</li><li>
Pregnancy disability and parental leave</li><li>
401(k) and employer-funded retirement plan</li><li>
Paid vacation (from two to five weeks depending on salary grade and tenure)</li><li>
Up to 11 paid holiday opportunities</li><li>
Adoption assistance</li><li>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</li></ul>
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.68 - 26.50
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.</div>

Client Relationship Consultant 2 (Banker) - 29 Palms - Yucca Valley, CA (36hrs)

NielsenIQ

<div>Job Description 
The Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and Etilize solutions.
The Customer Integration function is a vital, client-facing component of NIQ Brandbank. It is responsible for managing the suite of solutions across both Brandbank and Etilize, including associated service levels. This function ensures the efficient ingestion and distribution of all relevant digital product content to meet the needs of our internal teams, stakeholders, customers, industry, and NIQ.
About the job
The core focus of the Customer Integration Consultant role is to become proficient in Brandbank services and systems, ensuring that internal and external customers can access the Brandbank data through APIs and extracts.
In this role you will be responsible for the 2nd line support of feeds to data consumers and internal users, consultancy with customers to support their implementations as well as the design and implementation of feeds. This role requires you to have a good blend of both customer &amp; technical skills as you will often be required to talk with both commercial &amp; technical contacts.
This is a technical role with elements of support and customer service to the internal Brandbank functions, ensuring that requests are processed efficiently to resolution or escalated to the relevant resolving team as well as project support that will enable the business to deliver services to a global market.
Responsibilities<ul><li>
Work with Commercial and Pre-Sales teams to understand customer requirements and document these.</li><li>
Configure feeds to the specifications detailed in the requirements document.</li><li>
Provide training and guidance to customer technical support teams on the use of the Brandbank APIs ensuring Brandbank best practice recommendations are followed.</li><li>
Assist with the gathering of technical requirements for non-standard flexible integrations and pass the requirements to the necessary development team.</li><li>
Provide alternative solutions where the standard APIs are not suitable.</li><li>
Provide 1st and 2nd line support for internal &amp; external customers.</li><li>
Effectively manage, prioritize and escalate support issues to the development team if applicable.</li><li>
Investigate and resolve issues within the given SLAs and escalate issues to the relevant departments where necessary.</li><li>
Develop a thorough understanding of every aspect of the Brandbank services and be proactive in staying up to date with new products and services.</li><li>
Identify improvements and gaps in the Brandbank services and build solid business cases for the development of such services.</li><li>
Compiling documentation for customers and internal staff including:<ul><li>
Technical and usage guides</li><li>
Policies and frameworks</li><li>
Knowledge transfer and basic training.</li><li>
Requirements gathering and identifying customer objectives.</li></ul></li><li>
End to end ownership of new integrations with our data consumers.</li><li>
Become involved with planned projects and bespoke software releases with a view to providing technical support for the new systems.</li><li>
Become proficient in both bespoke and core applications.</li><li>
Using the internal ticketing ITSM system, ensuring requests escalated to you are completed within the agreed SLA.</li><li>
Communicate notices to the rest of the business and external partners and customers, managing expectations and ensuring a good customer experience.</li></ul>
Key Competencies
Communication<ul><li>
Excellent command of written and spoken English.</li><li>
Excellent written and verbal communication skills, including building customer rapport.</li><li>
Ability to explain complex technical requirements to individuals with no technical experience.</li><li>
Polite and cheerful with a positive attitude towards work, and willing to put in the effort required to ensure the business reaches its goals.</li></ul>
Organization<ul><li>
Willingness to be flexible around working hours.</li><li>
Experience working within an ITIL aligned service desk.</li><li>
Ability to work under own initiative.</li><li>
Ability to manage your own time effectively.</li><li>
Ability to manage multiple projects concurrently.</li></ul>
Continuous Learning<ul><li>
Desire to learn and develop.</li><li>
Proactive in keeping up to date with new Brandbank products and services.</li></ul>
Analytical Ability<ul><li>
The ability to understand and dive into the detail of a solution, e.g. API definitions.</li><li>
The ability to quickly grasp a clear understanding of a customer&rsquo;s needs and translate them to a set of requirements and well-planned deliverables.</li><li>
Strong problem-solving skills.</li></ul> 

Qualifications 
<ul><li>
Good knowledge of JSON, XML or other complex data structures.</li><li>
Knowledge of SOAP and REST API technologies.</li><li>
Experience using online communication and productivity platforms (e.g., Microsoft Teams, Outlook, SharePoint).</li><li>
Experience of supporting proprietary applications within a commercial environment.</li><li>
Experience in configuring systems and understanding the implications of each setting.</li><li>
Working knowledge of Databases and SQL.</li><li>
Intermediate proficiency in Microsoft Excel (e.g., formulas, data organization, and basic analysis).</li><li>
Ability to understand backend process flows and implement configuration changes to align to the customer requirements.</li><li>
Experience of the .NET programming environment, as well as other Microsoft product environments.</li><li>
Knowledge of Ruby coding, or similar, or an understanding of conditional logic.</li></ul> 

Additional Information 
<ul><li>
You may be asked to undertake additional duties to those above, either on a temporary or permanent basis, which the Company reasonably believes you are capable of carrying out, or for which you will be trained.</li><li>
Relevant professional, ethical and health and safety standards apply to this role.</li><li>
To ensure that all above responsibilities are effective you may be required to provide out-of-hours support for our global user base (as per on call rota) as well as cover during holidays and other periods of absence.</li><li>
May require out-of-hours working, reasonable travel to customers and other NIQ offices (both domestic and international), therefore an active driving license and passport are desirable.</li></ul><div></div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Customer Integration Consultant

<div>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.<h2 class="jobSectionHeader">
Job Description</h2><div>
Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers&rsquo; banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer&rsquo;s unique goals and needs. 
 
Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. 
 
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.</div><div>
Basic Qualifications: 
<ul><li>High school diploma or equivalent</li><li>Typically has a minimum of one to two years of job-related, retail banking experience or a combination of experience and commensurate training</li></ul></div><div>
Location expectations 
This role requires working from a U.S. Bank location for all scheduled work days.</div><div>
Preferred Skills/Experience: 
<ul><li>Proven ability to build and foster relationships with clients through proactive outreach and follow up</li><li>Ability to effectively engage and communicate with clients</li><li>Basic knowledge of applicable bank and branch policies, procedures and support systems</li><li>Proven customer service and interpersonal skills</li><li>Experience with using and demonstrating digital products and self-service technologies</li><li>Ability to explore and identify a customer&rsquo;s true needs while leveraging a digital first mindset</li><li>Demonstrated basic level of proficiency in making appropriate recommendations that meet customer&rsquo;s needs both reactively and proactively</li><li>Experience in the financial services industry preferred</li></ul></div>
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:<ul><li>
Healthcare (medical, dental, vision)</li><li>
Basic term and optional term life insurance</li><li>
Short-term and long-term disability</li><li>
Pregnancy disability and parental leave</li><li>
401(k) and employer-funded retirement plan</li><li>
Paid vacation (from two to five weeks depending on salary grade and tenure)</li><li>
Up to 11 paid holiday opportunities</li><li>
Adoption assistance</li><li>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</li></ul>
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.34 - 24.86
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.</div>

Client Relationship Consultant 1 (Banker) - Porter Ranch, CA

Specialty Design+Build

Specialty Real Estate Group is looking for a Client Experience Manager to join our team.About the Role:We are a top producing real estate brokerage firm looking for someone with experience in wow'ing clients: high end retail, event planning, to name a few.Core Responsibilities:Database Nurture Manage CRM, execute automated and manual touchpoints, ensure every past client receives 8&ndash;12 touches per yearClient CommunicationSend closing gifts, birthday/anniversary notes, market updates, client appreciation eventsReferral Generation Proactively ask for referrals, track referral sources, create systems to generate repeat businessReview Management Manage Google, Zillow, and social reviews&mdash;solicit, respond, and leverageClient Onboarding Welcome new clients, set expectations, deliver client guidesOffboarding &amp; Follow-Up Post-closing follow-up, check-ins at 30/60/90 days, long-term nurtureEvent Coordination Plan client appreciation events, open house staffing, community presenceVendor Coordination Manage relationships with preferred vendors (inspectors, lenders, contractors) for client referralsWhat We Offer:Flexible schedule with remote work options. Competitive hourly rate commensurate with experience. Opportunity to grow into a full-time position. Supportive work environment with ongoing training.Job Types: Part-time, ContractPay: $25.00 - $35.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Experience:<ul><li>Bookkeeping: 1 year (Preferred)</li></ul>Work Location: Hybrid remote in Kirkland, WA 98033

Real Estate Brokerage Client Experience Manager

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