client experience consultant

The Cigna Group

<div><div>The Client Experience Coordinator partners with Middle Market Account Executives to drive retention and growth by helping clients optimize the value they receive from Cigna's products and services. This is achieved through the execution and coordination of activities that support client operational, health &amp; wellness, and service needs.<h3 class="jobSectionHeader">
Essential Functions &amp; Scope of Role</h3><ul><li>
Support Middle Market Account Executives&rsquo; strategic selling approach to best demonstrate Cigna Healthcare's value.</li><li>
Develop and maintain a &ldquo;Trusted Partner&rdquo; relationship with Account Executives.</li><li>
Fully understand client needs and, in conjunction with internal partners, develop and execute actions that address client issues.</li><li>
Maintain in-depth knowledge of Cigna products, solutions, and services across all product lines (Dental, Behavioral, Pharmacy, Medical, Clinical, and Wellness &amp; Incentives).</li><li>
Effectively leverage Expert Advisors (e.g., Client Service Executive, Implementation Manager, Strategic Wellbeing Advisors) to deliver on client expectations.</li><li>
Ensure all communications are clear, concise, and delivered in a timely and consistent manner, aligning with Cigna's strategy and value proposition. This may require broad organizational collaboration, influence, and escalation.</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Education: Bachelor&rsquo;s degree preferred.</li><li>
Experience:<ul><li>
Health-related industry experience required, including many or all of the following: product knowledge, sales practices, account management, and administrative operations.</li><li>
Knowledge of Cigna funding options, benefits structure, and platforms preferred.</li></ul></li><li>
Skills:<ul><li>
Ability to manage through systems and influence both external clients/brokers and internal matrix partners.</li><li>
Salesforce and KnowledgeXchange experience preferred.</li><li>
Strong proficiency in Word, Excel, PowerPoint, SharePoint, and Outlook.</li><li>
Excellent oral and written communication skills.</li><li>
Strong presentation skills.</li><li>
Demonstrated planning and organizational skills, with the ability to manage multiple priorities and plan for both short- and long-term needs.</li></ul></li><li>
Other Requirements:<ul><li>
If residing in WV, FL, or TX: Ability to obtain Health &amp; Life Insurance license.</li><li>
Must reside in the local market and be able to commute to the local Cigna office.</li></ul></li></ul></div> 

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 64,700 - 107,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That&rsquo;s why you&rsquo;ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you&rsquo;ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.</div>

Client Experience Consultant, Middle Markets - Cigna Healthcare - Hybrid (NJ or NY)

Neuron Wealth Advisors LLP

About the RoleWe are a SEBI Registered Investment advisor with 4 employees and are seeking an experienced Zoho One Implementation Consultant to lead the end-to-end setup, customization, and deployment of Zoho One applications.Key Responsibilities<ul><li>Understand business processes specific to client acquisition, client onboarding, investment advisory, compliance workflows, and reporting.</li><li>Evaluate and Map requirements to various Zoho One apps (CRM, Desk, Projects, People, WorkDrive, Sign, Invoices, Books, etc.)</li><li>Customize and Create automated workflows for client onboarding, risk profiling, agreements, renewals, and reporting, etc.</li><li>Implement / integrate Zoho with third-party apps if needed.</li><li>Create analytics dashboards for client metrics, AUM, operations reporting, etc.</li><li>Provide training and SOPs, documentation, and admin materials.</li></ul>Job Types: Part-time, Contractual / Temporary, FreelancePay: &#8377;10,000.00 - &#8377;20,000.00 per monthApplication Question(s):<ul><li>Please explain your experience of implementing Zoho One in Financial Services industry (specifically to Investment Advisory business)</li></ul>Experience:<ul><li>Zoho One Implementation: 2 years (Required)</li></ul>Work Location: Remote

Zoho One Implementation Consultant

Children's National Hospital

<div>
 Join Our Team as a Patient and Family Experience Consultant!
 
 
 Are you passionate about enhancing patient experiences and driving quality improvement? We are seeking a dynamic individual with expertise in Press Ganey patient experience surveys, coaching skills, and a creative thinker when it comes to improvement strategies. As a Patient Experience Consultant, you will lead multidisciplinary improvement activities, collaborate with various departments, and ensure the highest quality outcomes for our patients and families. If you have a background in healthcare, a knack for data-driven decision-making, and a commitment to excellence, we want to hear from you!
 
 
 The Patient Experience Consultant leads, conducts and/or facilitates multidisciplinary improvement activities to ensure the highest quality patient experience outcomes for Children's National Hospital. A specialist in patient experience and patient and family-centered care, this position works in partnership with assigned teams and collaborates with other departments to ensure the organization meets or exceeds the patient experience goals as measured by voluntary surveys. Serves as a role model and authority utilizing a variety of performance improvement strategies. This individual will assist leadership across all service lines to improve patient experience scores.
 
 
 
 Minimum Education
 
 
 
 Bachelor's Degree Healthcare or Business related (Required)
 
 
 
 Master's Degree (Preferred)
 
 
 
 
 Minimum Work Experience
 
 
 
 3 years healthcare related work (a Master's degree in Business, Healthcare, Nursing, or other related field may substitute for 3 years of required experience) (Required)
 
 
 2 years hospital operations, performance improvement, or project management (Preferred)
 
 
 
 Required Skills/Knowledge
 
 
 
 Knowledge of the healthcare industry trends
 
 
 Knowledge of word processing and spread sheet software, quality improvement concepts, financial and data analysis
 
 
 Must be detail oriented, analytic, able to facilitate multidisciplinary improvement teams and negotiate conflict.
 
 
 Must be proficient in MS Office Suite; possess excellent interpersonal skills and excellent oral and written communication skills
 
 
 
 Functional Accountabilities
 
 
 
 
 Performance Improvement:
 
 
 
 <ul>
 <li>
 Develops plan for completing required assessment, including project organization, data requirements, involved parties, resource requirements and timeline
 </li>
 <li>
 Provides consultation, team facilitation and leadership to clinical, medical, administrative and interdisciplinary teams regarding performance improvement (PI) methodologies; assisting teams in executing change, achieving desired outcomes, and spreading effective change and redesign
 </li>
 <li>
 Establishes and maintains collaborative working relationships and effective communication to facilitate improvements, fostering collaboration, partnership, innovation, customer service, and effective teamwork
 </li>
 <li>
 Establishes and maintains project implementation plans and project status reports
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 Uses data to determine educational needs and program content then develops education plans to close identified knowledge and performance gaps.
 </li>
 <li>
 Trains staff and leaders through process assessment and redesign associated with experience strategy
 </li>
 <li>
 Mentors staff and leaders through training and project work. Responsible for successful closure of projects.
 
 
 </li>
 </ul>
 
 Data Management
 
 
 
 <ul>
 <li>
 Assists teams in collecting, aggregating then analyzing data, and developing realistic improvement plans.
 </li>
 <li>
 Collaborating with team members, develops metrics, data tools, and effective reports to facilitate decision-making and spur improvement.
 </li>
 <li>
 Creates measurements to fit processes that can be used to monitor effectiveness and further improvements.
 
 
 </li>
 </ul>
 
 Organizational Accountabilities
 
 
 
 
 Organizational Commitment/Identification
 
 
 
 <ul>
 <li>
 Partner in the mission and upholds the core principles of the organization
 </li>
 <li>
 Committed to diversity and recognizes value of cultural ethnic differences
 </li>
 <li>
 Demonstrate personal and professional integrity
 </li>
 <li>
 Maintain confidentiality at all times
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Anticipate and responds to customer needs; follows up until needs are met
 
 
 </li>
 </ul>
 
 Teamwork/Communication
 
 
 
 <ul>
 <li>
 Demonstrate collaborative and respectful behavior
 </li>
 <li>
 Partner with all team members to achieve goals
 </li>
 <li>
 Receptive to others&rsquo; ideas and opinions
 
 
 </li>
 </ul>
 
 Performance Improvement/Problem-solving
 
 
 
 <ul>
 <li>
 Contribute to a positive work environment
 </li>
 <li>
 Demonstrate flexibility and willingness to change
 </li>
 <li>
 Identify opportunities to improve clinical and administrative processes
 </li>
 <li>
 Make appropriate decisions, using sound judgment
 
 
 </li>
 </ul>
 
 Safety
 
 
 
 <ul>
 <li>
 Speak up when team members appear to exhibit unsafe behavior or performance
 </li>
 <li>
 Continuously validate and verify information needed for decision making or documentation
 </li>
 <li>
 Stop in the face of uncertainty and takes time to resolve the situation
 </li>
 <li>
 Demonstrate accurate, clear and timely verbal and written communication
 </li>
 <li>
 Actively promote safety for patients, families, visitors and co-workers
 </li>
 <li>
 Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 District of Columbia-Washington
 
 
 
 Work Locations
 
 
 
 CN Hospital (Main Campus)
 
 
 
 Job
 
 
 
 Non-Clinical Professional
 
 
 
 Organization
 
 
 
 Patient Services
 
 
 
 Position Status
 
 
 
 R (Regular)
 
 
 
 Shift
 
 
 
 Day
 
 
 
 Work Schedule
 
 
 
 9-5
 
 
 
 Job Posting
 
 
 
 Oct 24, 2025, 7:32:24 PM
 
 
 
 Full-Time Salary Range
 
 
 
 81993.6
</div>

Patient Experience Consultant

U.S. Bank

<div>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.<h2 class="jobSectionHeader">
Job Description</h2><div>
Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers&rsquo; banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer&rsquo;s unique goals and needs. 
 
Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. 
 
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.</div><div>
Basic Qualifications 
<ul><li>High school diploma or equivalent</li><li>Three to four years of customer service experience</li><li>Three to four years of sales experience</li></ul></div><div>
Preferred Skills/Experience 
<ul><li>Proven ability to build and foster relationships with clients through proactive outreach and follow up</li><li>Ability to effectively engage and communicate with clients</li><li>Thorough knowledge of applicable bank and branch policies, procedures and support systems</li><li>Proven customer service and interpersonal skills</li></ul>
- - Experience with using and demonstrating digital products and self-service technologies 
<ul><li>Ability to explore and identify a customer&rsquo;s true needs while leveraging a digital first mindset</li><li>Demonstrated basic level of proficiency in making appropriate recommendations that meet customer&rsquo;s needs both reactively and proactively</li><li>Experience in the financial services industry preferred</li></ul></div>
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):<ul><li>
Healthcare (medical, dental, vision)</li><li>
Basic term and optional term life insurance</li><li>
Short-term and long-term disability</li><li>
Pregnancy disability and parental leave</li><li>
401(k) and employer-funded retirement plan</li><li>
Paid vacation (from two to five weeks depending on salary grade and tenure)</li><li>
Up to 11 paid holiday opportunities</li><li>
Adoption assistance</li><li>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</li></ul>
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.91
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.</div>

Client Relationship Consultant 2 (Banker) - Bryant, AR

Zebulon Consulting

Job SummaryWe are hiring a Client Relationship Manager for our client to manage premium accounts and high-value business clients. The ideal candidate has strong communication skills and prior experience working with high-net-worth individuals or decision-makers in hospitality, coworking spaces (e.g., WeWork), or banking.Key Responsibilities<ul><li>Act as the primary point of contact for assigned clients</li><li>Build and maintain strong relationships with business owners and key stakeholders</li><li>Ensure a high-quality, seamless client experience</li><li>Address and resolve client concerns quickly and professionally</li><li>Coordinate with internal teams to meet client expectations</li><li>Maintain accurate client records, reports, and communication logs</li></ul>Candidate Requirements<ul><li>Minimum 5 years of experience in client management, customer success, or relationship management</li><li>Experience in hospitality, banking, coworking, or premium service environments preferred</li><li>Excellent verbal and written communication skills</li><li>Strong interpersonal, problem-solving, and client-handling abilities</li><li>Candidates living within 5 km of Kondapur preferred</li><li>Willingness to travel up to 50%</li></ul>Working Hours<ul><li>Monday to Saturday, 9:00 AM &ndash; 6:00 PM</li><li>2nd and 4th Saturdays off</li><li>Travel is required</li></ul>Why Join Us<ul><li>Work directly with premium clientele and key decision-makers</li><li>Be part of a dynamic, professional, and growth-oriented team</li></ul>Job Type: Full-timePay: &#8377;50,000.00 - &#8377;80,000.00 per monthApplication Question(s):<ul><li>Do you have at least 5 years of experience managing premium clients or key business accounts (hospitality, banking, coworking, or similar)</li><li>Are you comfortable interacting with business owners, senior stakeholders, and high-value clients on a daily basis?</li></ul>Work Location: In person

Client Experience Manager

<div>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.<h2 class="jobSectionHeader">
Job Description</h2><div>
Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers&rsquo; banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer&rsquo;s unique goals and needs. 
 
Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. 
 
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.</div><div>
Basic Qualifications 
<ul><li>High school diploma or equivalent</li><li>Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training</li></ul></div><div>
Preferred Skills/Experience</div><ul><li>Bilingual ability to read, write, and speak Spanish &amp; English language</li><li>Proven ability to build and foster relationships with clients through proactive outreach and follow up</li><li>Ability to effectively engage and communicate with clients</li><li>Thorough knowledge of applicable bank and branch policies, procedures and support systems</li><li>Proven customer service and interpersonal skills</li></ul>
- - Experience with using and demonstrating digital products and self-service technologies 
<ul><li>Ability to explore and identify a customer&rsquo;s true needs while leveraging a digital first mindset</li><li>Demonstrated basic level of proficiency in making appropriate recommendations that meet customer&rsquo;s needs both reactively and proactively</li><li>Experience in the financial services industry preferred</li></ul>
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):<ul><li>
Healthcare (medical, dental, vision)</li><li>
Basic term and optional term life insurance</li><li>
Short-term and long-term disability</li><li>
Pregnancy disability and parental leave</li><li>
401(k) and employer-funded retirement plan</li><li>
Paid vacation (from two to five weeks depending on salary grade and tenure)</li><li>
Up to 11 paid holiday opportunities</li><li>
Adoption assistance</li><li>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</li></ul>
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $24.09
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.</div>

Client Relationship Consultant 2 (Banker) - Erie, CO (30 hrs)

The Murphy Studio

Position: Client Experience &amp; Project Partner Location: Pune, SB Road (On-site) Company: The Murphy StudiosAbout UsAt The Murphy Studios, we craft bespoke design and production experiences for a global clientele. Our work blends artistry, innovation, and meticulous execution to deliver projects that embody elegance and precision. We pride ourselves on being more than just a design studio &mdash; we are curators of luxury experiences.Role OverviewWe are looking for a dynamic Client Experience &amp; Project Partner to serve as the bridge between our discerning clients and our creative teams. This role goes beyond coordination &mdash; it is about ensuring a seamless client journey while orchestrating flawless project delivery. If you thrive in fast-paced creative environments and have a flair for client communication, this role is for you.Key Responsibilities<ul><li>Be the primary liaison for clients, ensuring their vision is clearly translated into actionable project deliverables.</li><li>Partner with internal design &amp; production teams to manage timelines, schedules, and client expectations.</li><li>Provide accurate ETAs, delivery milestones, and progress updates to both clients and the team.</li><li>Proactively track project status, flag bottlenecks, and drive timely resolutions.</li><li>Maintain premium standards of client servicing, ensuring every interaction reflects Murphy Studios&rsquo; luxury ethos.</li><li>Organize project documentation, meeting recaps, and follow-up communications.</li><li>Support designers and production leads by aligning resources and timelines.</li><li>Manage client feedback loops with tact and professionalism, balancing creative vision with delivery feasibility.</li></ul>Requirements<ul><li>1&ndash;2 years of experience in project coordination, client servicing, or account management, ideally within a creative, design, or production environment.</li><li>Understanding of design production workflows; exposure to luxury/premium projects is highly valued.</li><li>Exceptional communication, presentation, and interpersonal skills.</li><li>Organized, detail-oriented, and adept at multitasking under tight deadlines.</li><li>A natural client partner &mdash; empathetic, polished, and solution-oriented.</li></ul>What We Offer<ul><li>Opportunity to manage prestigious luxury design projects.</li><li>A creative, collaborative, and inspiring studio culture.</li><li>Growth pathways in client relationship management &amp; creative operations.</li></ul>If you&rsquo;re passionate about delivering premium client experiences and managing creative excellence, let&rsquo;s create something extraordinary together.Apply at: hratmurphy@gmail.comJob Type: Full-timePay: &#8377;300,000.00 - &#8377;350,000.00 per yearAbility to commute/relocate:<ul><li>Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

Client Experience & Project Partner

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