client experience manager

Zebulon Consulting

Job SummaryWe are hiring a Client Relationship Manager for our client to manage premium accounts and high-value business clients. The ideal candidate has strong communication skills and prior experience working with high-net-worth individuals or decision-makers in hospitality, coworking spaces (e.g., WeWork), or banking.Key Responsibilities<ul><li>Act as the primary point of contact for assigned clients</li><li>Build and maintain strong relationships with business owners and key stakeholders</li><li>Ensure a high-quality, seamless client experience</li><li>Address and resolve client concerns quickly and professionally</li><li>Coordinate with internal teams to meet client expectations</li><li>Maintain accurate client records, reports, and communication logs</li></ul>Candidate Requirements<ul><li>Minimum 5 years of experience in client management, customer success, or relationship management</li><li>Experience in hospitality, banking, coworking, or premium service environments preferred</li><li>Excellent verbal and written communication skills</li><li>Strong interpersonal, problem-solving, and client-handling abilities</li><li>Candidates living within 5 km of Kondapur preferred</li><li>Willingness to travel up to 50%</li></ul>Working Hours<ul><li>Monday to Saturday, 9:00 AM &ndash; 6:00 PM</li><li>2nd and 4th Saturdays off</li><li>Travel is required</li></ul>Why Join Us<ul><li>Work directly with premium clientele and key decision-makers</li><li>Be part of a dynamic, professional, and growth-oriented team</li></ul>Job Type: Full-timePay: &#8377;50,000.00 - &#8377;80,000.00 per monthApplication Question(s):<ul><li>Do you have at least 5 years of experience managing premium clients or key business accounts (hospitality, banking, coworking, or similar)</li><li>Are you comfortable interacting with business owners, senior stakeholders, and high-value clients on a daily basis?</li></ul>Work Location: In person

Client Experience Manager

Gubloo Technologies Pvt Ltd

Job Title: CRM Operations Manager (Entry-Level/Associate)<ul><li>Location: On-site &ndash; Islamabad, Pakistan</li><li>Type: Full-Time</li><li>Shift: Night Shift (U.S. Time &ndash; 6 PM to 2 AM PKT)</li></ul>About Us Gubloo Technologies (Pvt.) Ltd. is a fast-growing technology and staffing solutions company delivering customized business and support services to the U.S.-based clients. We are seeking a detail-oriented and proactive CRM Operations Manager with strong organizational skills and at least 2 years of professional experience to join our team.About the Role1. CRM Management Will ensure CRM is consistently updated, structured, and optimized for usability and accuracy. Key Responsibilities: &#9679; Data Entry &amp; Maintenance &#9675; Entering new leads, contacts, accounts, and deals. &#9675; Updating existing records with the latest information. &#9675; Removing or merging duplicate records to maintain data integrity. &#9679; Organization &amp; Structuring &#9675; Creating and managing tags, fields, and layouts for better segmentation. &#9675; Assigning leads and tasks to appropriate sales team members. &#9679; Tracking &amp; Monitoring &#9675; Setting up and monitoring workflows to streamline repetitive tasks. &#9675; Tracking lead progress through the pipeline to avoid stagnation. &#9679; Reporting &amp; Insights &#9675; Generating reports on leads, deals, and activities.2. Sales Inbox Management &amp; Handling Will manage sales inbox to ensure every client or prospect receives a timely and professional response. Key Responsibilities: &#9679; Inbox Monitoring &amp; Organization &#9675; Checking emails daily to ensure no opportunities are missed. &#9675; Categorizing, labeling, and archiving emails for efficient access. &#9679; Response Management &#9675; Drafting and sending responses to routine inquiries. &#9675; Forwarding qualified leads and critical emails to designated team members. &#9679; Follow-Up Coordination &#9675; Setting reminders for pending responses. &#9675; Logging communication details into Zoho CRM for accurate records. &#9679; Client Interaction Tracking &#9675; Maintaining a clear log of all client/prospect conversations. &#9675; Ensuring a seamless handoff from email conversations to CRM pipelines.3. Sales Inbox Management &amp; Handling Will manage your sales inbox to ensure every client or prospect receives a timely and professional response. Key Responsibilities: &#9679; Inbox Monitoring &amp; Organization &#9675; Checking emails daily to ensure no opportunities are missed. &#9675; Categorizing, labeling, and archiving emails for efficient access. &#9679; Response Management &#9675; Drafting and sending responses to routine inquiries. &#9675; Forwarding qualified leads and critical emails to designated team members. &#9679; Follow-Up Coordination &#9675; Setting reminders for pending responses. &#9675; Logging communication details into Zoho CRM for accurate records. &#9679; Client Interaction Tracking &#9675; Maintaining a clear log of all client/prospect conversations. &#9675; Ensuring a seamless handoff from email conversations to CRM pipelines.Required Qualifications<ul><li>Bachelor&rsquo;s degree (Bachelor of Business Administration).</li><li>Minimum 2 years of experience in Sale or a similar role.</li><li>Strong knowledge of CRM tools, Hubspot, Zoho and Google Workspace (Docs, Sheets, Calendar).</li><li>Excellent English communication skills (written and spoken).</li><li>Strong organizational and multitasking abilities.</li></ul>Preferred Skills<ul><li>Prior experience in Sales with international or U.S.-based clients.</li><li>Ability to manage multiple tasks with attention to detail.</li><li>Problem-solving mindset and proactive approach.</li></ul>What We Offer<ul><li>Competitive salary: PKR 50,000 &ndash; 60,000/month.</li><li>Professional and collaborative work environment.</li><li>Exposure to international clients and projects.</li></ul>How to Apply<ul><li>Send your CV to hr@gublootech.com</li><li>Contact: (+92) 336-052-9929</li><li>Contact: (+92) 300-513-4900</li><li>HR Manager &ndash; Gubloo Technologies (Pvt.) Ltd.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>How comfortable are you with managing a sales or support inbox?</li><li>Do you have at least 2 years of experience in Sales or a similar role?</li><li>Have you previously worked with international or U.S.-based clients?</li><li>Are you comfortable working the night shift (6 PM &ndash; 2 AM PKT)?</li><li>Have you applied to Gubloo Technologies before?</li><li>Do you have experience creating reports in CRM or Google Sheets?</li><li>Which CRM systems have you used previously?</li></ul>Work Location: In person

CRM Operations Manager (Entry-Level/Associate)

dnata Travel Group

<div>
 
 dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
 
 
 
 
 
 As a
 
 Client Relations Manager
 
 , you will deliver tailored travel management solutions to multinational and large local clients, driving retention and account growth. You will work closely with business development and operations teams to execute the defined strategy and achieve business objectives, while ensuring all client needs are proactively met and recommending suitable service solutions to enhance value and overall experience.
 
 
 
 
 
 
 In this role, you will
 
 
 <ul>
 <li>
 Monitor client revenues for multinational and large local accounts, recommend improvements, and ensure overall account profitability.
 </li>
 <li>
 Liaise with regional and local client teams to establish standardised travel policies, accounting practices, corporate deals, and contractual obligations; lead communication and produce clear MIS reports to support decision-making.
 </li>
 <li>
 Track market trends and competitor activities and share insights and recommendations with the line manager.
 </li>
 <li>
 Communicate the full product portfolio to clients and frontline teams, ensuring timely updates on policy decisions and relevant industry developments.
 </li>
 <li>
 Manage financial bids for consolidations, present recommendations, and lead responses to client RFIs/RFPs.
 </li>
 <li>
 Represent the business in regional and global client meetings, advise on required follow-ups, and showcase the value of partnering through strong product knowledge.
 </li>
 <li>
 Develop pricing, product solutions, or campaigns aligned to client expectations and requirements.
 </li>
 <li>
 Lead or participate in projects to drive process efficiencies, improve SOPs, and apply best practices in line with Group project management standards.
 </li>
 <li>
 Guide, train, coach, and review performance of UAE Sales team members to maintain a high-performance culture.
 </li>
 <li>
 Work within Regional/Global agreements, meeting client deadlines without compromising data or proposal quality.
 </li>
 <li>
 Negotiate with vendors on behalf of clients to secure optimal deals, maximise savings, and enhance brand exposure.
 </li>
 <li>
 Coordinate with service departments (Revenue Accounts, IT, E-Commerce, Product, CASA, Credit Control, etc.) to ensure operational support, timely payment recovery, and effective issue resolution for clients.
 </li>
 </ul>
 
 
 
 
 
 To be considered for the role, you must meet the below requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with 8+ years&rsquo; experience in sales or customer relations, including at least 3 years managing regional and global clients.
 </li>
 <li>
 Strong negotiation skills, with the ability to engage confidently at senior management level.
 </li>
 <li>
 Skilled in conducting statistical reviews, analysing results, and recommending improvements to operational methods and processes.
 </li>
 <li>
 Strong communication and presentation skills, including presenting to senior management.
 </li>
 <li>
 Ability to prioritise workload effectively and focus on initiatives that deliver the greatest business impact.
 </li>
 </ul>
 
 
 
 
 
 You&rsquo;ll have an edge if you have
 
 
 <ul>
 <li>
 Written/spoken Arabic
 </li>
 </ul>
</div>

Client Relations Manager, dnata Travel

Sharp Brains Ltd

Position: Service Delivery Executive for (Global Technical Staffing &amp; Client Projects)Role SummaryThe Service Delivery Executive is a hands-on, operational role responsible for the day-to-day execution of service delivery requirements. This role directly handles client inquiries, ensures the timely and accurate provision of technical professionals according to defined rates and SLAs, and supports the Service Delivery Manager in maintaining high client satisfaction.Responsibilities1. Handle Client Inquiries: Manage the complete lifecycle of a client inquiry, from initial requirement brief (received from the SDM/BD team) to the final placement of a technical professional.2. Technical Professional Matching: Efficiently source, screen, and vet technical professionals to find the best match based on required skills, experience, client rate card, and compliance with the negotiated SLA.3. Rate &amp; Contract Adherence: Ensure all professional submissions and placements strictly adhere to the pre-agreed client rates and contract terms, working closely with finance and legal teams.Operational Execution &amp; Compliance4. Documentation &amp; Tracking: Maintain accurate and up-to-date records of all client interactions, professional submissions, interview statuses, and placement record into company softwares.5. Quality Assurance: Conduct regular check-ins with placed professionals and clients during the initial phase of the engagement to proactively identify and resolve minor issues before they escalate.Required Expertise &amp; Qualifications<ul><li>2-3 years of experience in Technical Recruitment, Staffing, Plus in IT, Telecommunication, Engineering Industry.</li></ul>Required Expertise:<ul><li>Foundational understanding of common IT technologies, roles, and project methodologies and roles (e.g., Agile, Waterfall, Network Support Level1/Level2, Datacenter, Developers)</li><li>Proven ability to prioritize tasks and manage a high volume of client requirements simultaneously while meeting tight deadlines.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Service Delivery Executive (Global Client Managing Exp)

Fitch Learning

<div></div><div><div><div><div><div>Fitch Learning | Client Relationship Manager - Riyadh
</div></div></div></div><div><div><div><div>Requisition ID: 49050
</div></div></div></div><div><div><div><div>Business Unit: Fitch Learning
</div></div></div></div><div><div><div><div>Category: Business Development &amp; Sales
</div></div></div></div><div><div><div><div>Location:
Riyadh, SA
</div></div></div></div><div><div><div><div>Date Posted: Nov 25, 2025
</div></div></div></div><div></div><div><div><div><div>Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years&rsquo; experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company. 


Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success. 


Fitch Learning is currently seeking a Client Relationship Manager based out of our Riyadh office. 


How You&rsquo;ll Make an Impact:
<ul>
<li>Own and grow a defined portfolio of strategic B2B client accounts across the Middle East, driving renewals, cross-sell and new logo acquisition to achieve/exceed revenue targets.
</li><li>Lead consultative engagements to understand client learning needs and translate them into tailored solutions, collaborating with trainer faculty and product specialists.</li>
<li>Position Fitch Learning and the wider Fitch Group as thought leaders in financial markets and learning, delivering persuasive pitches and best-in-class proposals.
</li><li>Maintain accurate pipeline management, forecasting and account activity using Salesforce; produce regular revenue forecasts built from your pipeline.
</li><li>Partner with operations to hand over won programs for delivery while retaining commercial oversight and the senior client relationship.</li></ul> 


You May be a Good Fit if:
<ul>
<li>5+ years of B2B sales and client relationship management experience, ideally within financial services education or related training solutions.</li>
<li>Proven track record of meeting or exceeding revenue targets, managing enterprise accounts, and converting complex multi-stakeholder opportunities.
</li><li>Proficiency with CRM tools (e.g., Salesforce) and data-driven pipeline/forecast management.</li></ul> 


What Would Make You Stand Out:
<ul>
<li>Experience selling into KSA financial institutions, government entities or large corporates, with Arabic and English fluency.
</li><li>Background designing learning programs in credit, markets, risk or broader financial services topics.</li>
<li>Strong consultative selling, proposal development and C-level engagement skills.
</li><li>Familiarity with GCC tender/RFP processes and collaboration across global, cross-functional teams.</li></ul> 


Why Choose Fitch:
<ul>
<li>Hybrid Work Environment: 3 days a week in office required based on your line of business and location</li>
<li>A Culture of Learning &amp; Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
</li><li>Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
</li><li>Promoting Health &amp; Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
</li><li>Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
</li><li>Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
</li><li>Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community</li></ul> 

<div>
At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.</div> 
<div></div>
<div>
Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.</div> 
<div></div>
<div>
For more information, please visit our websites</div> 
<div></div>
<div>
#LI-MH1 #LI-HYBRID</div></div></div></div></div></div>

Fitch Learning | Client Relationship Manager - Riyadh

Avensys Consulting

<div>
 
 Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
 
 
 
 
 
 We are currently looking to hire a
 
 IT Key Account Manager &ndash; Health Sector
 
 
 
 
 Location: Riyadh, SA
 
 
 
 
 Experience:
 
 3+ years in the IT sector
 
 
 
 Domain experience
 
 - Healthcare
 
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and grow relationships with key clients in the healthcare sector.
 </li>
 <li>
 Identify business opportunities and develop customized IT solutions.
 </li>
 <li>
 Collaborate with internal teams to ensure client satisfaction and project delivery.
 </li>
 <li>
 Prepare and present account performance reports to management.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, IT, or related field.
 </li>
 <li>
 Minimum 3 years of experience in IT account management, preferably in healthcare.
 </li>
 <li>
 Strong communication, negotiation, and presentation skills.
 </li>
 <li>
 Proven track record of achieving sales and client retention targets.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 WHAT&rsquo;S ON OFFER
 
 
 
 You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
 
 
 To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Ahsan
 
 @aven-sys.com
 
 . Your interest will be treated with strict confidentiality.
 
 
 
 
 
 CONSULTANT DETAILS
 
 
 Consultant Name: Ahsan
 
 
 Avensys Consulting Pte Ltd
 
 
 EA Licence 12C5759
 
 
 
 
 
 Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.
 
</div>

IT Key Account Manager – Experience in IT consulting in Health Sector-3+ years

Fitch Ratings

<div>
 Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years&rsquo; experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.
 
 
 Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.
 
 
 Fitch Learning is currently seeking a Client Relationship Manager based out of our Riyadh office.
 
 
 
 How You&rsquo;ll Make An Impact
 
 
 
 <ul>
 <li>
 Own and grow a defined portfolio of strategic B2B client accounts across the Middle East, driving renewals, cross-sell and new logo acquisition to achieve/exceed revenue targets.
 </li>
 <li>
 Lead consultative engagements to understand client learning needs and translate them into tailored solutions, collaborating with trainer faculty and product specialists.
 </li>
 <li>
 Position Fitch Learning and the wider Fitch Group as thought leaders in financial markets and learning, delivering persuasive pitches and best-in-class proposals.
 </li>
 <li>
 Maintain accurate pipeline management, forecasting and account activity using Salesforce; produce regular revenue forecasts built from your pipeline.
 </li>
 <li>
 Partner with operations to hand over won programs for delivery while retaining commercial oversight and the senior client relationship.
 
 
 </li>
 </ul>
 
 You May Be a Good Fit If
 
 
 
 <ul>
 <li>
 5+ years of B2B sales and client relationship management experience, ideally within financial services education or related training solutions.
 </li>
 <li>
 Proven track record of meeting or exceeding revenue targets, managing enterprise accounts, and converting complex multi-stakeholder opportunities.
 </li>
 <li>
 Proficiency with CRM tools (e.g., Salesforce) and data-driven pipeline/forecast management.
 
 
 </li>
 </ul>
 
 What Would Make You Stand Out
 
 
 
 <ul>
 <li>
 Experience selling into KSA financial institutions, government entities or large corporates, with Arabic and English fluency.
 </li>
 <li>
 Background designing learning programs in credit, markets, risk or broader financial services topics.
 </li>
 <li>
 Strong consultative selling, proposal development and C-level engagement skills.
 </li>
 <li>
 Familiarity with GCC tender/RFP processes and collaboration across global, cross-functional teams.
 
 
 </li>
 </ul>
 
 Why Choose Fitch
 
 
 
 <ul>
 <li>
 Hybrid Work Environment: 3 days a week in office required based on your line of business and location
 </li>
 <li>
 A Culture of Learning &amp; Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
 </li>
 <li>
 Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
 </li>
 <li>
 Promoting Health &amp; Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
 </li>
 <li>
 Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
 </li>
 <li>
 Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
 </li>
 <li>
 Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
 
 
 </li>
 </ul>
 At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.
 
 
 Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
 
 
 
 For More Information, Please Visit Our Websites
 
 
 
 www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com
 
 
</div>

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IT Key Account Manager – Experience in IT consulting in Health Sector-3+ years

Fitch Learning | Client Relationship Manager - Riyadh