client experience manager

dozan

<div>
 The
 
 Client Engagement Manager
 
 acts as the key liaison between clients and internal teams. We are looking for someone organized, resourceful, and digitally fluent, with the ability to leverage AI tools to improve efficiency and outcomes.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage day-to-day client communication and expectations
 </li>
 <li>
 Develop briefs, timelines, and scopes of work
 </li>
 <li>
 Coordinate creative, digital, and production teams
 </li>
 <li>
 Monitor project delivery, budgets, and KPIs
 </li>
 <li>
 Support proposal development and presentations
 </li>
 <li>
 Use AI tools for planning, reporting, content structuring, and research
 </li>
 <li>
 Proactively identify risks and propose solutions
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 4-6 years of experience in a marketing or creative agency
 </li>
 <li>
 Strong organizational and communication skills
 </li>
 <li>
 Ability to manage multiple projects simultaneously
 </li>
 <li>
 Comfortable using AI tools to enhance productivity
 </li>
 <li>
 Highly resourceful and detail-oriented
 </li>
 <li>
 Client-focused with a problem-solving mindset
 </li>
 </ul>
</div>

Client Engagement Manager

MARKET MY MARKET

<div><h1 class="jobSectionHeader">Website Development Project Manager</h1><h2 class="jobSectionHeader">
About the Position</h2>
Market My Market is a digital marketing agency focused on providing outstanding SEO results for clients in the Legal, Dental, and specialty medical industries.
This is Project Manager role designed to streamline client onboarding processes, manage website development projects, and serve as a key liaison between clients and our internal teams. The ideal candidate will have strong organizational skills, client-facing experience, and a passion for delivering exceptional digital marketing solutions. This project manager will be a key part of the Client Experience team at Market My Market and will help make sure that new clients have new WordPress websites online and ready to go in order to start their recurring SEO marketing efforts as soon as possible.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Client Management 
<ul><li>
Serve as the primary point of contact for assigned clients</li><li>
Build and maintain strong client relationships through regular communication</li><li>
Proactively prompt clients for approvals and feedback to maintain project momentum</li><li>
Conduct client onboarding meetings and guide clients through our processes 
</li></ul></li><li>
Project Coordination 
<ul><li>
Oversee website development projects from inception to launch</li><li>
Create and maintain project timelines, milestones, and deliverables</li><li>
Coordinate resources across departments to ensure project requirements are met</li><li>
Identify potential bottlenecks and implement solutions to keep projects on track 
</li></ul></li><li>
Technical Implementation<ul><li>
Make direct updates and modifications to WordPress websites as needed</li><li>
Implement client-requested changes using HTML, CSS, and page builders</li><li>
Troubleshoot basic technical issues and coordinate with development team for complex problems</li><li>
Ensure websites meet quality standards before client handoff 
</li></ul></li><li>
Workflow Management 
<ul><li>
Utilize Asana to track project progress and task assignments</li><li>
Develop and refine project management processes to improve efficiency</li><li>
Create documentation for project workflows and client onboarding procedures</li><li>
Facilitate internal team meetings to ensure alignment on project goals</li><li>
Communicate with team members and clients via Hubspot as a CRM</li></ul></li></ul><h2 class="jobSectionHeader">
Required Qualifications</h2><ul><li>
3+ years of project management experience, preferably in a digital marketing or web development environment</li><li>
3+ years of hands-on experience with WordPress, including making direct page updates and modifications</li><li>
Working knowledge of HTML and CSS for making website updates and troubleshooting</li><li>
Experience with popular page builders (Elementor, Divi, Gutenberg, etc.) and ability to make coding adjustments as needed</li><li>
Demonstrated proficiency with Asana or similar project management tools</li><li>
Experience with Hubspot or similar CRM</li><li>
Excellent written and verbal communication skills</li><li>
Strong client-facing experience with the ability to manage expectations effectively</li><li>
Detail-oriented with exceptional organizational and multitasking abilities</li><li>
Ability to work directly in WordPress admin, making content updates, plugin configurations, and basic customizations</li><li>
Basic understanding of website development processes and digital marketing principles</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2><ul><li>
Bachelor's degree in Marketing, Communications, Business, or related field</li><li>
Experience with client onboarding processes and systems</li><li>
Familiarity with web design and development terminology</li><li>
Knowledge of digital marketing platforms and strategies</li><li>
Experience working in a fast-paced agency environment</li></ul><h2 class="jobSectionHeader">
Personal Attributes</h2><ul><li>
Proactive problem-solver who can anticipate needs before they arise</li><li>
Client-focused mindset with strong interpersonal skills</li><li>
Adaptable and flexible in response to changing priorities</li><li>
Excellent time management and ability to meet deadlines</li><li>
Team player who collaborates effectively with diverse stakeholders</li></ul><h2 class="jobSectionHeader">
What We Offer</h2><ul><li>
Opportunity to shape a brand-new position within our growing agency</li><li>
Collaborative and innovative work environment</li><li>
Professional development opportunities</li><li>
Competitive salary and benefits package</li></ul>
Market My Market's Core Values:<ul><li>
Core Values</li><li>
Do What You Say</li><li>
Be Honest and Transparent</li><li>
Proactive, Not Reactive</li><li>
Be Thought-Leading</li><li>
Instill Trust Through Consistent Accountability</li><li>
Always Do Better, Always Be Better</li><li>
Do the Right Thing</li></ul> 
If you're a detail-oriented project manager with a talent for client relations and a passion for digital marketing, we want to hear from you! 
Compensation and Benefits
The salary range for this role is $80,000 - $90,000, commensurate with experience.
This is a salaried position with benefits such as PTO and Health Insurance (immediately) and 401k (after 1 year).
This is a remote position.
All emails will come from a @marketmymarket.com or @applytojob.com domain only. All other emails are fraudulent. We will never interview candidates via Microsoft Teams.
About Market My Market
Market My Market delivers completely customized, full service marketing campaigns that bring companies to life online. We pride ourselves in delivering results that directly impact business. Our ideal clients are dentists, attorneys, or speciality medical offices. 

myOGad3ELi</div>

Website Development Project Manager

Bottega Veneta

<div>
 
 
 
 Summary
 
 
 
 Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.
 
 
 
 Job Description
 
 
 
 
 We are currently seeking a Retail Experience &amp; Private Clients Coordinator who will report to the Vice President of Retail Experience &amp; Wholesale and the Director of Private Clients as part of our dynamic team in New York.
 
 
 
 
 Your Mission
 
 &nbsp;
 
 
 The Retail Experience &amp; Private Clients Coordinator supports key activities across the Retail Corporate teams for the Americas, contributing to initiatives in Retail Training, CRM, and Private Clients.
 
 
 
 How you will contribute:
 
 &nbsp;
 
 
 
 Retail Training Activity
 
 
 
 <ul>
 <li>
 Coordinate training logistics for Immersions and virtual sessions, including bookings, scheduling, invitations, materials, and follow-up communications
 </li>
 <li>
 Maintain and update the training calendar and training library, ensuring all materials, product knowledge, and resources are current and accessible to store teams.
 </li>
 <li>
 Track training performance by monitoring completion rates, generating reports, and managing training surveys (distribution, follow-up, and summaries).
 </li>
 <li>
 Support cross-functional training needs by managing content uploads and assisting with ad-hoc requests for trainings and events.
 
 
 </li>
 </ul>
 
 CRM Activity (Customer Relationship Management)
 
 
 
 <ul>
 <li>
 Assist in producing reports and analysis that support client engagement initiatives and provide meaningful business insights.
 </li>
 <li>
 Contribute to seasonal projects and in-store activations by coordinating materials, preparing assets, and providing administrative support.
 </li>
 <li>
 Support email marketing and CRM operations by handling basic requests, preparing reporting inputs, and assisting with troubleshooting in CRM tools.
 </li>
 <li>
 Maintain CRM data accuracy by reviewing client information and supporting store teams with the client data they need for personalized outreach
 
 
 </li>
 </ul>
 
 Private Client Activity
 
 
 
 <ul>
 <li>
 Coordinate all logistics and client-related deliverables for Fashion Shows, and seasonal collection presentations, ensuring seamless communication with key stakeholders.
 </li>
 <li>
 Coordinate with the Residence Manager on event-related tasks, including vendor coordination and on-site execution in alignment with brand image and standards.
 </li>
 <li>
 Manage gifting by regularly checking inventory and ensuring appropriate items are available for each client segmentation.
 </li>
 <li>
 Maintain and update client lists monthly, ensuring bios and key information are accurate, and create supplier and concierge resources to better anticipate upcoming activations.
 
 
 </li>
 </ul>
 
 Who you are:
 
 &nbsp;
 
 
 <ul>
 <li>
 Detail-oriented and organized, with the ability to handle multiple tasks in a fast-paced environment.
 </li>
 <li>
 Proficient in Microsoft Excel and PowerPoint; SQL knowledge is a plus.
 </li>
 <li>
 Strong analytical and communication skills, with the ability to adjust your approach based on client needs and business priorities.
 </li>
 <li>
 Positive, proactive, and adaptable, with a strong sense of initiative.
 </li>
 <li>
 Collaborative and able to naturally build alignment and connection between departments.
 
 
 </li>
 </ul>
 
 New York Salary Range:
 
 
 
 <ul>
 <li>
 Salary range of $22.00-24.00/hr. (plus overtime eligibility and discretionary bonus)
 
 
 </li>
 </ul>
 
 
 Why work with us?
 
 
 &nbsp;
 
 
 This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.&nbsp;
 
 
 
 Kering is committed to building a diverse workforce. We believe diversity in all its forms &ndash; gender, age, nationality, culture, religious beliefs and sexual orientation &ndash; enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.&nbsp;&nbsp;
 
 &nbsp;
 
 
 
 EOE. M/F/D/V&nbsp;
 
 &nbsp;
 
 
 
 Job Type
 
 
 
 Regular
 
 
 
 Start Date
 
 
 
 2026-02-02
 
 
 
 Schedule
 
 
 
 Full time
 
 
 
 Organization
 
 
 
 Bottega Veneta Inc.
</div>

BOTTEGA VENETA Retail Experience & Private Clients Coordinator

Fit n Glam

PURPOSE OF THE ROLE:A CRM Manager is responsible for providing excellent customer service by leading and motivating the team.A should be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. Be able to be delivering strategies to hit the targets and achieve the secondary revenue. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.KEY RESPONSIBILITIES<ul><li>Manage performance and develop employees</li><li>Train, mentor, coach and motivate the team to be successful in their role and maximize their potential.</li><li>Attend HOD and business meetings as required</li><li>Conducts individual Goal setting with CRM and ensure to achieve KPIs</li><li>Responsible to execute smooth membership administration processes</li><li>Delivers proactive and effective interactions with members for members retention</li><li>Ability to think strategically and to lead others</li><li>Take ownership of customer issues and follow problems through resolution on timely manner</li><li>Maintain open line of communication in any business related issues</li><li>Be supportive to all departments and CGM to deliver on business needs and strategies</li><li>Handles members complaints within the club and provide response and resolution within 48 hours maximum</li><li>Handle cancellation requests following correct cancellation protocol</li><li>Connects and negotiate with Retail suppliers</li><li>Ensure that Retail inventory is accurate</li><li>Works hand in hand with Team Leaders in achieving excellent team work</li><li>Develops high performing team. Conducts training to CRM</li><li>Develop service procedures, policies and standards</li><li>Maintain an orderly workflow according to priorities</li><li>Provides training and product knowledge to the team and train the new joiners</li><li>Conducts interview for potential Customer Service Executive</li><li>Supervise and facilitates every team member. Conducts weekly meeting and one on one basis</li><li>Executing Manager on Duty shift</li><li>Communicate with all department to convey members&rsquo; feedback and close all complaints raised on Freshdesk within 24 hours with strategic and futuristic approach with the ability to apply fast resolutions</li><li>Oversees club operations and retail on regular basis</li></ul>Job Type: Full-timePay: Up to AED8,000.00 per month

Member Experience Manager - (Customer Service) -Female

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more. 
You will excel and enjoy this position if you are ready to actively handle the following missions :<div> 
Client Experience:</div> 
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Maintain and enforcing quality customer service and resolving customer service complaints.</li><li>
Ensure stock levels and merchandising are accurate and consistent to avoid an OOS situation for the customer.</li></ul><div> 
</div><div>Sales:</div><ul><li>
Inspire the team in achieving operational KPI&rsquo;s and educate them on how operational KPIs will contribute towards commercial KPIs - create improvement plans to drive them.</li></ul> 
<div></div><ul><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Ensure adequate stock to drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Ensure adequate beauty tools to achieve the desired market share for services.</li></ul><ul><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul><div></div><div> 
Operations:</div> 
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising, other partners (shareholders, helpers, security), etc. according to Sephora standards.</li><li>
Contribute to the shop&rsquo;s projection of an excellent image through cleanliness and product restocking.</li><li>
Together with Customer Experience Manager and Store Director, encourage the
</li></ul><div>team to apply and follow established policies and procedures regarding store operations.
</div><ul><li>Elevate Cash Leaders to implement Sephora Attitude while making sure that operational tasks are aligned such as SBP, Mobile POS, Gift Wrapping, and engraving. Ensuring the BTG area is always kept well and merchandised as per Sephora standards.
</li><li>Implementing all the tools at POS.</li></ul><ul><li>
Adhere to Return items policy in accordance with audit procedure.
</li><li>PLVs and supply for the cash counter must be maintained weekly.
</li><li>Coordinate the excess stock to Supply Chain team.</li><li>
Cash operations should be executed as per Sephorapedia, while making sure that closing/opening procedures are in place and that discrepancies are reported.</li><li>
Ensure that cameras, cash detector, security tag, and sensormatic machines are working in all areas.
</li><li>Comply with company audit procedure.</li></ul><ul><li>
Shop floor, storage room, and shared drive all must be maintained as per Sephorapedia and BOM guidelines.</li><li>
Control and achieve stock variance tolerance.
</li><li>Daily/weekly/monthly/ and animation/maintenance checklists are maintained.</li><li>
Oversee Supplier invoices documentation.</li><li>
Inventory control reports maintenance on a weekly/monthly basis.</li><li>
All legal documentations must be available in store for random checks.</li><li>
Organizing all the physical documents related to cash audit counting 6 months.</li><li>
Coordinate with Category Managers and Supply Chain team to ensure stock levels are controlled.</li><li>
Inventory and stock management procedures must be maintained accurately.
</li><li>Manage a defined process in the storeroom for all returns/credits/transfers in accordance with Sephorapedia and audit guidelines.</li><li>
Maintain the storeroom and the allocation of space for stock as per the BOM.</li><li>
Liaise with Supply Chain to follow up on stock and deadlines whenever required.
</li><li>Maintain weekly report on negative stock counts.</li><li>
Ensure that core operations on SIM are organized as per business requirements and supplier invoices.</li></ul><div></div><div> 
People:</div> 
<div></div><ul><li>
Inspire the team on business strategy, vision and relevant information through animate briefings, coaching and training.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance. appreciate, recognize and celebrate each success.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Store Director.</li><li>
Ensure the team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Store Director for final validation according to business needs.</li><li>
Train existing and new team members on emergency situations (evacuation/safety).</li></ul><div></div><div> 
Business:</div> 
<div></div><ul><li>
Provide support to the Store Director with knowledge of the market conditions, competition, client need, etc.</li><li>
Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging stock management knowledge.</li><li>
Ensure Security, Cleaning team, and Contractors are aligned with Sephora guidelines.</li><li>
Maintain a safe working environment for clients and team members.</li><li>
Identify and analyze Key Performance Indicators such as Conversion rate, Average Basket, Market Share, etc. and propose action plans accordingly.</li><li>
Contribute to all relevant business reports.
</li><li>Network with other stores and head office departments and take on area responsibilities.</li></ul><div></div><div> 
Store Operations:</div> 
<div></div><ul><li>
Ensure the maintenance of store, common areas and stock is as per Sephora requirement.
</li></ul><ul><li>Ensure that the store is checked regularly and if any maintenance needed, reaction is prompt and effective.
</li><li>All window installations, podiums, pop ups and animation permits must be requested and installed on time, while meeting the requirements set.</li><li>
Beauty Hub screens and visuals must be updated as per Marketing team requirements.</li><li>
Maintain a good relationship with all external contractor and counterparts.
</li><li>Organizing the back office as per new &ldquo;BOM&rdquo; guidelines.</li></ul><div> 
Relationships</div><div> 
</div>Internal Relationships: Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.
External Relationships: Suppliers, Brand promoters/managers/trainers, Security, Cleaning team and Contractors.<div> 
</div>Do not hesitate to apply if you have&hellip; or if you are &hellip; 
<ul><li>Minimum 2 years&rsquo; experience in team and people management.</li><li>
Minimum 5 to 6 years&rsquo; experience in operations.</li><li>
Bachelor&rsquo;s degree.</li><li>
Intermediate product knowledge.</li><li>
Advanced knowledge in health and safety procedures.</li><li>
Advanced knowledge in operations.</li></ul><ul><li>
Programming knowledge and Oracle BI &amp; SIM knowledge is a plus.
</li><li>English &ndash; Advanced level, Arabic is a plus.</li><li>
Proficient in MS office.</li><li>
Knowledge of cash management principles and/or procedures.</li><li>
Problem solving and decision-making abilities.</li><li>
Ability to develop and manage teams and people.</li><li>
Organized, structured and process oriented.</li></ul> 
Here, you will find:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Store Operations Manager

ByteDance

Location: 
Riyadh
 
Team: 
Sales support
 
Employment Type: 
Third-party Associate
 
Job Code: 
A249972
 
Responsibilities
 
About the Team
 Join the innovative BytePlus team, the enterprise technology arm of ByteDance. This is a once-in-a-lifetime opportunity to join the world's fastest-growing startup and the biggest unicorn by valuation. With ByteDance's vision to build global platforms of creation and interaction, BytePlus is devoted to developing innovative technologies and products for businesses to fuel their next wave of growth. It is the best time to join us and pave into the new era together!
 
Key Responsibilities
 <ul>
<li>Serve as the primary technical point of contact for key enterprise accounts, building strong long-term relationships with stakeholders to ensure BytePlus solutions align with their business objectives.</li>
<li>Provide expert technical guidance during the post-sales phase, gaining an in-depth understanding of client business scenarios to summarize and share product application best practices.</li>
<li>Own and lead project delivery for cloud migration, deployment, and expansion projects, coordinating closely with customers to ensure on-time completion and continuous support.</li>
<li>Act as the lead liaison for technical issues and escalations, proactively identifying solutions for evolving customer needs and ensuring high levels of satisfaction.</li>
<li>Maintain thought leadership in Cloud, AI, and ML technologies by contributing to technical documentation, industry insight articles, and the development of internal best practices.</li>
</ul>
Qualifications
 
Minimum Qualifications
 <ul>
<li>Bachelor’s degree or above with 3+ years in technical customer-facing roles such as Technical Account Manager, Cloud Solution Architect, CSM, or Technical Project Manager.</li>
<li>Deep expertise in cloud or AI product suites from major global cloud providers (e.g., AWS, Azure, Google Cloud).</li>
<li>A collaborative team player capable of setting clear goals, driving successful delivery, and fostering positive team morale.</li>
</ul>
Preferred Qualifications
 <ul>
<li>Prior success collaborating with Digital Native Businesses (DNBs), ISVs, and Systems Integrators (SIs) in E-commerce, Media, Gaming, or Education.</li>
<li>Proven track record in managing large-scale migration and deployment projects within enterprise software or cloud ecosystems.</li>
</ul>
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is an ongoing assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDance's Applicant Privacy Notice https://jobs.bytedance.com/en/legal/privacy
 
Job Information
 
About Us
 
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
 
Why Join ByteDance
 
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
 
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
Diversity & Inclusion
 
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Customer Success Manager - BytePlus (GenAI & SaaS) (Third-Party Associate)

Groovy Aesthetic clinics

<div>
 The Medical Client Experience Agent (administrative assistant) is a pivotal role within our organization, responsible for enhancing customer satisfaction by delivering exceptional service and support. This position requires a dynamic individual who can effectively respond to customer inquiries, issues, and feedback, ensuring a seamless and positive client experience at every touch point.
 
 
 
 Job duties and responsibilities:
 
 
 
 ● Customer Engagement: Proactively engage with clients to understand their needs and expectations, fostering a relationship built on trust and reliability.
 
 ●Issue Resolution: Address and resolve client inquiries and concerns promptly, utilizing strong problem-solving skills to ensure satisfaction and retention.
 
 Feedback Collection: Actively solicit and gather client feedback to identify areas for improvement in our services, implementing necessary changes to enhance overall experience.
 
 ●Product Knowledge: Maintain comprehensive knowledge of our products and services to effectively advice and guide customers in their purchasing decisions, helping them find the right products and services to meet their needs.
 
 ●Collaboration: Work closely with cross-functional teams, including sales, marketing, and product development, to ensure client feedback is communicated and integrated into business strategies.
 
 ●Sales Engagement: Actively present and sell products and services, using your understanding of the product range to meet and exceed customer expectations and drive sales to align with our company's goals
 
 ●Inventory Management: Keep track of the goods and supplies of the company, managing product orders to facilitate production and sales
 
 ●Data Entry: Perform accurate data entry related to inventory and customer interactions, ensuring that all records are up-to-date and reflective of the current stock status.
 
 
 
 Key Qualifications
 
 :
 
 
 - From 0-2 years of experience
 
 -A bachelor of Pharmacy, Science, Biotechnology, or any equivalent degree
 
 -Strong Communication Skills
 
 - Organizational and Multi-Tasking Abilities
 
 - Problem-Solving Skills
 
 - Customer Service Orientation
 
 - Proficiency in English
 
 - Sales and Data Entry Proficiencies
 
 
 
 Why to Join Us?
 
 
 
 As a Client Experience Agent, you will play a critical role in shaping our clients' overall experience with our brand. If you are passionate about customer service, dedicated to continual improvement, and excited to be part of a client-centric team, we encourage you to apply!
 
 
 Location: Sheikh Zayed, Heliopolis, New Cairo.
 
 Working Days: 4 days work/ 3 days off.
 
 Working hours: from 9:30 AM to 9:30 PM.
 
 Medical and social insurance are provided.
</div>

Medical Client Experience Agent

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