client experience manager

Kering

<div></div><div><div>Summary</div>
ABOUT SAINT LAURENT<br>
<br>
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury pr&ecirc;t-&agrave;-porter in a 1966 collection called &lsquo;Rive Gauche&rsquo;, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.<br>
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.<br>
Today, Saint Laurent collections include women&rsquo;s and men&rsquo;s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.<div></div><div>
Job Description</div><div>
Role</div><div></div><div>
Under the leadership of Regional Director, also with the collaboration of the EMEA training manager, your role is to support the performance of Middle Eastern markets (UAE, Qatar, Kuwait, Saudi Arabia, Bahrein, Turkey), developing the retail teams&rsquo; skills and tools through training programs aligned with the brand vision and local needs.</div><div>
You oversee the execution of the Saint Laurent client experience and its evaluation, the selling skills of client advisors, the onboarding journey of newcomers, the roll out of product training initiatives and you support the digital and omnichannel transformation of the business.</div><div>
Your working time is 80% in stores, including intense travels across borders.</div><div></div><div>
Missions</div><div></div><div>
1. Roll out tailored training programs to support Middle Eastern market</div><ul><li><div>
Together with the Regional Director, identify local needs and roll out customized action plans to support stores performances</div></li><li><div>
Collaborate with the EMEA training manager to build and provide effective tools for stores to drive results</div></li><li><div>
Partner with Store Directors and Training Ambassadors, to deliver trainings in line with local needs</div></li><li><div>
Be the ambassador of the brand&rsquo;s key messages through the stores team, and develop their selling skills</div></li></ul><div></div><div>
2. Implement a strong and consistent client experience within the market</div><ul><li><div>
Roll out the Saint Laurent client experience, and oversee the its evaluation&rdquo; by partnering with store directors and taking actions from results</div></li><li><div>
Roll out the seasonal collections &amp; products training programs</div></li><li><div>
Provide a consistent onboarding to all newcomers</div></li><li><div>
Develop and animate a Training Ambassadors community</div></li><li><div>
Partner with the Client team, to support clienteling initiatives</div></li><li><div>
Collaborate with the operations team to facilitate the integration of omnichannel tools</div></li></ul><div></div><div>
3. Drive the training performance and impact on KPIs</div><ul><li><div>
Monitor the performance of all training programs, with a strong focus on the &ldquo;client experience evaluation&rdquo;</div></li><li><div>
Ensure a seamless integration of the e-learning content</div></li></ul><div></div><div>
Profile</div><ul><li><div>
Relevant experience in luxury retail with a management experience</div></li><li><div>
Strong retail business orientation and understanding of client experience</div></li><li><div>
Excellent communication and interpersonal skills</div></li><li><div>
High facilitation, coaching and teamwork skills</div></li><li><div>
Excellent organization and ability to multi-task</div></li><li><div>
Agile and confident with digital devices and back-office software</div></li><li><div>
Local language and English speaker</div></li><li><div>
Positive attitude, enthusiastic and passionate about Saint Laurent</div></li></ul><div></div><div><i>
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms &ndash; gender, age, nationality, culture, religious beliefs and sexual orientation &ndash; enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</i></div><div></div><div>
Job Type</div>
Regular<div></div><div>
Start Date</div>
2025-11-01<div></div><div>
Schedule</div>
Full time<div></div><div>
Organization</div>
LUXURY FASHION GULF L.L.C.</div>

SAINT LAURENT Field Trainer

Saint Laurent

<div>
 <br/>
 <br/>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 ABOUT SAINT LAURENT
 <br/>
 <br/>
 Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury pr&ecirc;t-&agrave;-porter in a 1966 collection called &lsquo;Rive Gauche&rsquo;, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
 <br/>
 In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
 <br/>
 Today, Saint Laurent collections include women&rsquo;s and men&rsquo;s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Role
  <br/>
  <br/>
 </strong>
 Under the leadership of Regional Director, also with the collaboration of the EMEA training manager, your role is to support the performance of Middle Eastern markets (UAE, Qatar, Kuwait, Saudi Arabia, Bahrein, Turkey), developing the retail teams&rsquo; skills and tools through training programs aligned with the brand vision and local needs.
 <br/>
 <br/>
 You oversee the execution of the Saint Laurent client experience and its evaluation, the selling skills of client advisors, the onboarding journey of newcomers, the roll out of product training initiatives and you support the digital and omnichannel transformation of the business.
 <br/>
 <br/>
 Your working time is 80% in stores, including intense travels across borders.
 <br/>
 <br/>
 <strong>
  Missions
  <br/>
  <br/>
 </strong>
 1. Roll out tailored training programs to support Middle Eastern market
 <br/>
 <br/>
 <ul>
  <li>
   <p>
    Together with the Regional Director, identify local needs and roll out customized action plans to support stores performances
   </p>
  </li>
  <li>
   <p>
    Collaborate with the EMEA training manager to build and provide effective tools for stores to drive results
   </p>
  </li>
  <li>
   <p>
    Partner with Store Directors and Training Ambassadors, to deliver trainings in line with local needs
   </p>
  </li>
  <li>
   <p>
    Be the ambassador of the brand&rsquo;s key messages through the stores team, and develop their selling skills
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 2. Implement a strong and consistent client experience within the market
 <br/>
 <br/>
 <ul>
  <li>
   <p>
    Roll out the Saint Laurent client experience, and oversee the its evaluation&rdquo; by partnering with store directors and taking actions from results
   </p>
  </li>
  <li>
   <p>
    Roll out the seasonal collections &amp; products training programs
   </p>
  </li>
  <li>
   <p>
    Provide a consistent onboarding to all newcomers
   </p>
  </li>
  <li>
   <p>
    Develop and animate a Training Ambassadors community
   </p>
  </li>
  <li>
   <p>
    Partner with the Client team, to support clienteling initiatives
   </p>
  </li>
  <li>
   <p>
    Collaborate with the operations team to facilitate the integration of omnichannel tools
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 3. Drive the training performance and impact on KPIs
 <br/>
 <br/>
 <ul>
  <li>
   <p>
    Monitor the performance of all training programs, with a strong focus on the &ldquo;client experience evaluation&rdquo;
   </p>
  </li>
  <li>
   <p>
    Ensure a seamless integration of the e-learning content
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <strong>
  Profile
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   <p>
    Relevant experience in luxury retail with a management experience
   </p>
  </li>
  <li>
   <p>
    Strong retail business orientation and understanding of client experience
   </p>
  </li>
  <li>
   <p>
    Excellent communication and interpersonal skills
   </p>
  </li>
  <li>
   <p>
    High facilitation, coaching and teamwork skills
   </p>
  </li>
  <li>
   <p>
    Excellent organization and ability to multi-task
   </p>
  </li>
  <li>
   <p>
    Agile and confident with digital devices and back-office software
   </p>
  </li>
  <li>
   <p>
    Local language and English speaker
   </p>
  </li>
  <li>
   <p>
    Positive attitude, enthusiastic and passionate about Saint Laurent
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <em>
  Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms &ndash; gender, age, nationality, culture, religious beliefs and sexual orientation &ndash; enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
  <br/>
  <br/>
 </em>
 <strong>
  Job Type
  <br/>
  <br/>
 </strong>
 Regular
 <br/>
 <br/>
 <strong>
  Start Date
  <br/>
  <br/>
 </strong>
 2025-11-01
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full time
 <br/>
 <br/>
 <strong>
  Organization
  <br/>
  <br/>
 </strong>
 LUXURY FASHION GULF L.L.C.
</div>


VICI MARKETING

<p>Are you ready to take the next step in your career and learn the fundamentals of leadership, client management, and business development?<br/>We&rsquo;re looking for motivated, career-driven individuals to join our <b>Client Territory Manager Trainee Program</b>, where you&rsquo;ll learn every stage of the business &mdash; from sales and brand representation to client promotions, market management, and leadership.</p><p><b>What You&rsquo;ll Do</b></p><ul><li>Learn how to represent client brands inside approved retail and event locations.</li><li>Engage with customers to promote products, explain features, and help them enroll or purchase.</li><li>Assist in driving territory performance through outreach, marketing events, and client promotions.</li><li>Track customer interactions, follow up on leads, and report daily results to management.</li><li>Participate in hands-on leadership training focused on territory growth, sales systems, and team development.</li><li>Learn how to build, train, and lead a team as you advance through the program.</li></ul><p><b>What We Offer</b></p><ul><li><b>Full-time, W2 employment</b> with weekly base pay + uncapped commissions.</li><li><b>Comprehensive training</b> on product knowledge, client partnerships, and market leadership.</li><li><b>Career growth path</b> toward Territory Manager, Regional Leader, or Account Executive roles.</li><li><b>Supportive team culture</b> focused on collaboration, personal development, and goal achievement.</li><li><b>Retail hours</b> with one required weekend day; no overnight shifts or holidays.</li></ul><p><b>Qualifications</b></p><ul><li>Strong communication and interpersonal skills.</li><li>Self-motivated, dependable, and eager to learn.</li><li>Ability to work full time, including one weekend day.</li><li>Comfortable speaking with customers and working in a retail-style environment.</li><li>Prior experience in sales, retail, customer service, or leadership is helpful &mdash; but not required.</li></ul><p><b>Compensation</b></p><ul><li><b>Weekly base pay:</b> $700&ndash;$900 (DOE)</li><li><b>Commissions:</b> Uncapped &mdash; averaging 30&ndash;40% of final sale value</li><li><b>Employment type:</b> W2, full time</li></ul><p>Job Type: Full-time</p><p>Pay: $40,000.00 - $75,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Cell phone reimbursement</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid training</li></ul><p>Work Location: In person</p>

Client Territory Manager Trainee

Christian Dior Couture

<div>
 Position
 <br/>
 <br/>
 We are seeking a dedicated and passionate Client Specialist to join our newly established Salon Priv&eacute; department. This role is pivotal in delivering an exceptional luxury experience to our super elite clients. The Client Specialist will manage exclusive client events, coordinate one-to-one meetings, and support VIP Client Managers to ensure the highest standards of service and client satisfaction.
 <br/>
 <br/>
 Job responsibilities
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   One-to-One Client Meetings:
  </li>
  <li>
   Coordinate and manage one-to-one meeting&rsquo;s agenda within Salon Prive ensuring all preparations are flawless.
  </li>
  <li>
   Working closely with VIP Client Managers to keep them on track with their appointments to ensure the calendar is full of high-quality meetings.
  </li>
  <li>
   Collaborate with all relevant stakeholders to ensure effective scheduling and preparation for client meetings.
  </li>
  <li>
   Work closely with other departments to ensure the availability of selected merchandise and bespoke services prior to client meetings.
  </li>
  <li>
   Client Experience Management:
  </li>
  <li>
   Enhance the VIP client portfolio by recruiting high-net-worth clients through business and corporate connections with external stakeholders and business getters
  </li>
  <li>
   Support VIP Client Managers during client visits, offering personalized assistance and ensuring an unparalleled luxury experience.
  </li>
  <li>
   Address any client needs or requests promptly and efficiently, maintaining the highest level of discretion and professionalism.
  </li>
  <li>
   Collect and analyze client feedback to continuously enhance the luxury experience.
  </li>
  <li>
   Exclusive Client Events:
  </li>
  <li>
   Support the organization of exclusive client events within Salon Priv&eacute;.
  </li>
  <li>
   Collaborate with the marketing team to ensure all events within Salon Prive adhere to Dior&rsquo;s brand standards and guidelines.
  </li>
  <li>
   Set the full agenda for Salon Prive events, ensuring it is engaging, tailored to client expectations, and reflects the essence of Dior.
  </li>
  <li>
   Monitor and forecast an accurate marketing and event budget.
  </li>
  <li>
   Prepare the required reports for the event guest list criteria and post-event reports for all Salon Prive events.
  </li>
  <li>
   Ensure all aspects of the Salon Prive events, from invitations to execution, are meticulously handled to reflect the Dior brand's luxury standards.
  </li>
  <li>
   Collaboration and Support:
  </li>
  <li>
   Work in close collaboration with the Uber Luxury Manager and other team members to achieve departmental goals.
  </li>
  <li>
   Assist in the development of strategies to attract and retain elite clients, enhancing client loyalty and satisfaction.
  </li>
  <li>
   Stay informed about Dior's latest products, services, and events to provide knowledgeable and informed assistance to clients.
   <br/>
   <br/>
  </li>
 </ul>
 Profile
 <br/>
 <br/>
 <ul>
  <li>
   Proven experience in a luxury retail environment, with a strong focus on client experience and event management.
  </li>
  <li>
   Exceptional interpersonal and communication skills, with the ability to build and maintain relationships with elite clients.
  </li>
  <li>
   Strong organizational skills and attention to detail, ensuring every client interaction is flawlessly executed.
  </li>
  <li>
   Ability to work in a fast-paced, dynamic environment, managing multiple tasks simultaneously.
  </li>
  <li>
   A deep understanding and appreciation of luxury brands, with a passion for delivering outstanding service.
  </li>
  <li>
   Discretion, professionalism, and a commitment to upholding the highest standards of confidentiality.
  </li>
 </ul>
</div>


Client Development Specialist - Dubai Mall

Christian Dior

<div></div><ul><li><div><div>Position</div><div>
</div><div>
<p>We are seeking a dedicated and passionate Client Specialist to join our newly established Salon Priv&eacute; department. This role is pivotal in delivering an exceptional luxury experience to our super elite clients. The Client Specialist will manage exclusive client events, coordinate one-to-one meetings, and support VIP Client Managers to ensure the highest standards of service and client satisfaction.
</p></div></div></li><div></div><li><div><div>
Job responsibilities</div><div>
</div><div>
<p><b>Key Responsibilities:
</b></p><div><ul><li><b>One-to-One Client Meetings:
</b></li></ul><ul><li>Coordinate and manage one-to-one meeting&rsquo;s agenda within Salon Prive ensuring all preparations are flawless.
</li><li>Working closely with VIP Client Managers to keep them on track with their appointments to ensure the calendar is full of high-quality meetings.
</li><li>Collaborate with all relevant stakeholders to ensure effective scheduling and preparation for client meetings.
</li><li>Work closely with other departments to ensure the availability of selected merchandise and bespoke services prior to client meetings.
</li></ul><ul><li><b>Client Experience Management:
</b></li></ul><ul><li>Enhance the VIP client portfolio by recruiting high-net-worth clients through business and corporate connections with external stakeholders and business getters
</li><li>Support VIP Client Managers during client visits, offering personalized assistance and ensuring an unparalleled luxury experience.
</li><li>Address any client needs or requests promptly and efficiently, maintaining the highest level of discretion and professionalism.
</li><li>Collect and analyze client feedback to continuously enhance the luxury experience.
</li></ul><ul><li><b>Exclusive Client Events:
</b></li></ul></div><div><ul><li>Support the organization of exclusive client events within Salon Priv&eacute;.
</li><li>Collaborate with the marketing team to ensure all events within Salon Prive adhere to Dior&rsquo;s brand standards and guidelines.
</li><li>Set the full agenda for Salon Prive events, ensuring it is engaging, tailored to client expectations, and reflects the essence of Dior.
</li><li>Monitor and forecast an accurate marketing and event budget.
</li><li>Prepare the required reports for the event guest list criteria and post-event reports for all Salon Prive events.
</li><li>Ensure all aspects of the Salon Prive events, from invitations to execution, are meticulously handled to reflect the Dior brand's luxury standards.
</li></ul></div><div><ul><li><b>Collaboration and Support:
</b></li></ul><ul><li>Work in close collaboration with the Uber Luxury Manager and other team members to achieve departmental goals.
</li><li>Assist in the development of strategies to attract and retain elite clients, enhancing client loyalty and satisfaction.
</li><li>Stay informed about Dior's latest products, services, and events to provide knowledgeable and informed assistance to clients.
</li></ul></div></div></div></li><div></div><li><div><div>
Profile</div><div>
</div><div>
<ul><li>Proven experience in a luxury retail environment, with a strong focus on client experience and event management.
</li><li>Exceptional interpersonal and communication skills, with the ability to build and maintain relationships with elite clients.
</li><li>Strong organizational skills and attention to detail, ensuring every client interaction is flawlessly executed.
</li><li>Ability to work in a fast-paced, dynamic environment, managing multiple tasks simultaneously.
</li><li>A deep understanding and appreciation of luxury brands, with a passion for delivering outstanding service.
</li><li>Discretion, professionalism, and a commitment to upholding the highest standards of confidentiality.</li></ul></div></div></li></ul>

JLL supports the Whole You, personally and professionally.
<br><br>
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
<br><br>
Workspace Experience Enabler
<br>Work Dynamics
<br><br>
<b>What this job involves:</b><br>
This position is responsible for creating “Delight” by breeding a Customer-Centric Experience for Occupants and Guests within assigned portfolio, with the focus on providing outstanding Experience in the Workspace.
<br>This candidate will have a deep understanding of the Workspace and the Surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the Guests present.
<br>The role acts as an embedded point of contact for the Global Real Estate (“GRE”) team regarding Workspace activities at a Site level and supports account initiatives by driving consistent implementation and delivery through nudge behaviors.
<br>A pivotal aspect of this role is active engagement and interfacing with the lines of business and occupants as the ultimate service recipients.
<br><br>
Transforming to the Workspace Team of the future
<br><br>
Client/Stakeholder Management
<br><br>
Leadership / Staff Management
<br><br>
Operations Management
<br><br>
<b>Sound like you. To apply you need to be:</b><br>
Critical Competencies for Success (with corresponding ‘I am JLL behavior’s)
<br>Client Focus & Relationship Management – ‘I Value my customers’
<br>People Management and Team Leadership – ‘I am a Team Player’
<br>Program Management & Organizational Skills – ‘I am Proactive’
<br>Problem Solving & Strategic Thinking – ‘I am Innovative’
<br><br>
Other Personal Characteristics
<br><br>
Creates Occupant Delight
<br><br>
Has a natural hospitality-orientated communications acumen
<br><br>
Embedded “Go To” trusted Workspace partner fostering all-level relationships
<br><br>
Understands business traits/ cadence/ needs
<br><br>
Deep Workspace & Surrounding area knowledge
<br><br>
Shares observations regarding any misalignment to nudge behaviors to workspace assistant manager
<br><br>
Single Point of Contact for issues resolution & Workspace change within allocated floors
<br><br>
Problem solves & Resets space on the fly
<br><br>
Acts as basic “counsel” regarding space needs/options as per Workspace Standards
<br><br>
Be part of a highly proactive, responsive, dynamic, and agile team
<br><br>
Establish direct relationship with the client business units and their neighborhood community, understand their issues, display confidence and satisfy needs and requirements of all requests
<br><br>
Escalate facilities issues to assistant manager when necessary
<br><br>
Participate in ad-hoc projects when required
<br><br>
Deliver an exceptional quality of service to the Client, as reflected by Client feedback
<br><br>
Actively recover feedback from the end user
<br><br>
Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
<br><br>
Conduct floor rounds covering all employee touch points and ensure all proactive observations are raised
<br><br>
Be present of allocated floors including lobby to interact with employees and promote firm’s agenda
<br><br>
Connect with employees on a day to basis and develop an connect to drive feedback
<br><br>
Encourage the employees to share their feedback on the firm provided tool
<br><br>
Plan and execute employee engagement events
<br><br>
Responsible and accountable for all service request
<br><br>
Ensure service deliverables are met with SLA and KPI
<br><br>
Record utilization of social spaces present on allocated floors
<br><br>
Coordinate with different service partners to ensure all concerns are closed on time
<br><br>
Must be customer focused and be proactive in establishing customer relationships
<br><br>
Solves all concerns and reset spaces on the go
<br><br>
When necessary, raise risks to assistant manager
<br><br>
Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests
<br><br>
Continuous Improvement implementation
<br><br>
Acts as basic “counsel” regarding space needs/options as per Workspace Standards
<br><br>
Ensure the delivery of all operational requirements as per the client scope of works across site
<br><br>
Oversee office premises and delivery of hospitality services for users
<br><br>
Provide administrative support of issuing work order to vendors as and when required
<br><br>
Escalate facilities issues to management team when necessary
<br><br>
Participate in ad-hoc projects when required
<br><br>
Proactively follow up any survey platform on sites to ensure all requests/complaints are being addressed in a timely manner
<br><br>
<b>Sounds like you ? to apply you need to have:</b><br>
Experience of 2 + years in hospitality – hotels, aviation industry / coworking spaces
<br><br>
An added benefit would be a bachelor’s degree/ Degree in Hotel Management, business or other related field.
<br><br>
Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
<br><br>
Strong analytical, organization and administration skills
<br><br>
Excellent communication verbal and written
<br><br>
Must be customer focused and be proactive in establishing customer relationships
<br><br>
Proven ability to function effectively as part of a team
<br><br>
Demonstrates proactive & professional approach to customer service and stakeholder engagement
<br><br>
Has a natural hospitality-orientated communications acumen
<br><br>
Ability to interact with a wide range of client staff, including senior levels
<br><br>
Ability to manage conflict and balance between client and firm requirements
<br><br>
Has a customer service-oriented attitude
<br><br>
Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels
<br><br>
Proven ability to manage multiple and complex operational matters on a daily basis
<br><br>
lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels
<br><br>
Capacity to deal with ambiguity and solve complex problems effectively
<br><br>
Analytical, proven ability to solve problems using a quantitative approach
<br><br>
Proven ability to employ holistic approaches and looks at long term solutions
<br><br>
Natural communicator who enjoys engaging at all levels
<br><br>
Creative mindset
<br><br>
Self-motivated and confident
<br><br>
Exhibits honesty & trustworthiness
<br><br>
Open to new ideas & willing to challenge status quo
<br><br>
Works well with diverse teams from various countries/cultures
<br><br>
What you can expect from us
<br>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
<br>Keep your ambitions in sight and imagine where JLL can take you...
<br>Apply today!
<br><br>
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
<br><br>
Personalized benefits that support personal well-being and growth:
<br><br>
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
<br><br>
About JLL –
<br><br>
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
<br><br>
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
<br><br>
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Workspace Experience Enabler

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>We are seeking a dedicated and passionate Client Specialist to join our newly established Salon Priv&eacute; department. This role is pivotal in delivering an exceptional luxury experience to our super elite clients. The Client Specialist will manage exclusive client events, coordinate one-to-one meetings, and support VIP Client Managers to ensure the highest standards of service and client satisfaction.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Key Responsibilities:
</b></p><div><ul><li><b>One-to-One Client Meetings:
</b></li></ul><ul><li>Coordinate and manage one-to-one meeting&rsquo;s agenda within Salon Prive ensuring all preparations are flawless.
</li><li>Working closely with VIP Client Managers to keep them on track with their appointments to ensure the calendar is full of high-quality meetings.
</li><li>Collaborate with all relevant stakeholders to ensure effective scheduling and preparation for client meetings.
</li><li>Work closely with other departments to ensure the availability of selected merchandise and bespoke services prior to client meetings.
</li></ul><ul><li><b>Client Experience Management:
</b></li></ul><ul><li>Enhance the VIP client portfolio by recruiting high-net-worth clients through business and corporate connections with external stakeholders and business getters
</li><li>Support VIP Client Managers during client visits, offering personalized assistance and ensuring an unparalleled luxury experience.
</li><li>Address any client needs or requests promptly and efficiently, maintaining the highest level of discretion and professionalism.
</li><li>Collect and analyze client feedback to continuously enhance the luxury experience.
</li></ul><ul><li><b>Exclusive Client Events:
</b></li></ul></div><div><ul><li>Support the organization of exclusive client events within Salon Priv&eacute;.
</li><li>Collaborate with the marketing team to ensure all events within Salon Prive adhere to Dior&rsquo;s brand standards and guidelines.
</li><li>Set the full agenda for Salon Prive events, ensuring it is engaging, tailored to client expectations, and reflects the essence of Dior.
</li><li>Monitor and forecast an accurate marketing and event budget.
</li><li>Prepare the required reports for the event guest list criteria and post-event reports for all Salon Prive events.
</li><li>Ensure all aspects of the Salon Prive events, from invitations to execution, are meticulously handled to reflect the Dior brand's luxury standards.
</li></ul></div><div><ul><li><b>Collaboration and Support:
</b></li></ul><ul><li>Work in close collaboration with the Uber Luxury Manager and other team members to achieve departmental goals.
</li><li>Assist in the development of strategies to attract and retain elite clients, enhancing client loyalty and satisfaction.
</li><li>Stay informed about Dior's latest products, services, and events to provide knowledgeable and informed assistance to clients.
</li></ul></div></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><ul><li>Proven experience in a luxury retail environment, with a strong focus on client experience and event management.
</li><li>Exceptional interpersonal and communication skills, with the ability to build and maintain relationships with elite clients.
</li><li>Strong organizational skills and attention to detail, ensuring every client interaction is flawlessly executed.
</li><li>Ability to work in a fast-paced, dynamic environment, managing multiple tasks simultaneously.
</li><li>A deep understanding and appreciation of luxury brands, with a passion for delivering outstanding service.
</li><li>Discretion, professionalism, and a commitment to upholding the highest standards of confidentiality.
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>CHRISTIAN DIOR
</i></b><br>
<b>MAISON
</b><br>
</h2><div><i>&ldquo;Whatever you do &ndash; whether for work or pleasure &ndash; do it with passion! Live with passion,&rdquo; </i>wrote Christian Dior.
<br>
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the m&eacute;tier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.</div></div></div></div></div></div></div><p></p>

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