client hr manager

MRT Tour & Travels

Hiring: Female Customer Representative &amp; HR Officer &ndash; MRT Consultants (Pakistan)Location: Islamabad Job Type: Full-time Industry: Travel &amp; Tourism | Hajj &amp; Umrah | International Study Visa ConsultancyAbout MRT ConsultantsMRT is a leading consultancy company in Pakistan, providing international tours, Hajj &amp; Umrah services, and study visa consultancy across the world. We believe in delivering premium service with professionalism, sincerity, and care.Position: Female Customer Support &amp; HR OfficerWe are looking for a confident, smart, and well-spoken female candidate who can handle customer dealing, telephonic queries, walk-in clients, and basic HR tasks.Key ResponsibilitiesAttend calls, WhatsApp &amp; office visitors professionally Guide clients about Hajj, Umrah, Tour Packages &amp; Study Visa options Maintain customer records &amp; follow-ups Handle HR tasks like interview scheduling, staff coordination, attendance, etc. Assist in basic admin and office operations Build good client relationships with patience &amp; confidenceRequirementsMinimum Education: Intermediate / Bachelors (Preference: Business / HR / Tourism / English) Good communication skills in Urdu &amp; English Confident personality + good customer handling skills Basic computer skills (MS Office, WhatsApp Business, Email) Fresh candidates can also apply (training will be provided) Experience in travel / consultancy industry is a PLUSBenefitsProfessional work environment Growth &amp; learning opportunity Salary + Incentives / Commission on sales Friendly team &amp; supportive managementHow to ApplyInterested candidates can send their CV + picture to: Email: modernroyaltours@gmail.com WhatsApp: [0329 6555888] Office Location: [1st floor, aneeq plaza, Office no 18, I-8 Markaz Islamabad, 44000]Only Female candidates are encouraged to apply. Join MRT Consultants &amp; grow your career in the travel and visa consultancy industry!Job Types: Full-time, Contract, Internship Contract length: 3 monthsPay: From Rs20,000.00 per monthWork Location: In person

HR and Client Representative Manager

Sscegypt

Our client is looking for Client Care Manager who can serves as a leader within the Client Care Team, ensuring exceptional service and support for clients. This role is responsible for managing client inquiries, resolving issues, and enhancing the overall client experience while maintaining compliance with regulatory standards set by the Capital Market Authority. The Manager will also mentor team members and drive process improvements.KEY RESPONSIBILITIESKey Accountabilities1. Client Interaction Management<ul><li>Lead & manage client calls, ensuring prompt and accurate responses to inquiries and concerns.</li><li>Facilitate clear and open lines of communication between clients and the company, ensuring that all inquiries and concerns are addressed promptly and accurately.</li><li>Implement a structured process for managing escalated client issues, ensuring timely resolutions while maintaining a high level of client satisfaction and trust.</li></ul>2. Client Accounts Management Responsibilities<ul><li>Lead collaboration efforts with Relationship Managers (RMs) to ensure accurate and timely account openings, overseeing the collection and verification of all necessary documentation.</li><li>Enforce & establish a comprehensive checklist of required documentation for account openings, ensuring all necessary forms are completed and signed.</li><li>Conduct thorough reviews of client documents to verify authenticity and ensure compliance with regulatory standards, including identification, proof of address, and financial disclosures.</li><li>Maintain organized records of all client documentation, ensuring easy retrieval for audits and compliance checks, thereby upholding the integrity of client data.</li><li>Conduct comprehensive training sessions for junior staff on documentation requirements and account opening procedures, fostering a culture of continuous improvement and compliance within the team.</li></ul>3. Due Diligence and Compliance<ul><li>Supervise the efforts of Client care team and Relationship Managers (RMs) in conducting comprehensive due diligence searches in accordance with "Know Your Client" (KYC) policies, ensuring thorough and accurate client assessments.</li><li>Provide training and support to team members on compliance standards and KYC policies, reinforcing the importance of due diligence in client account management.</li><li>Ensure compliance with regulatory requirements and internal standards in all client interactions.</li><li>Stay updated on regulatory changes and industry best practices to adapt documentation requirements as necessary, ensuring ongoing compliance with the Capital Market Authority.</li></ul>4. Process Improvement<ul><li>Analyze current client account management processes to identify inefficiencies and areas for enhancement, ensuring optimal workflow and client satisfaction.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Conduct training sessions for team members on updated processes and procedures, ensuring that all staff are equipped with the necessary knowledge and skills to adapt to changes effectively.</li><li>Collaborate with other departments to streamline inter-departmental processes, enhancing overall efficiency and service delivery for clients.</li></ul>5. Information Security Obligations<ul><li>Comply with the corporate information security policies & procedures relevant to the role.</li><li>Preserve the:</li></ul>o Confidentiality of information by promising that data should only be accessed by authorized people.o Integrity of the information by safeguarding the accuracy and completeness of information and processing methods.o Availability of information, by ensuring that users under their control have access to information and associated assets when required.<ul><li>Protect organizational assets (information, software, hardware) against compromise.</li><li>Comply with Data Protection and Intellectual Property Rights legislation valid in KSA.</li></ul>JOB SPECIFICATIONQUALIFICATION<ul><li>Bachelor's degree in finance, Business Administration, Economics, or a related field.</li></ul>CERTIFICATION<ul><li>CME-1 Certification is required.</li></ul>EXPERIENCE<ul><li>Minimum of 8 years of experience in client care, customer service, or related roles, preferably within the financial services industry.</li><li>Proven track record in managing complex client relationships and resolving issues effectively</li><li>In-depth understanding of the regulatory landscape in Saudi Arabia, including compliance with CMA regulations.</li></ul>COMPETENCIES<ul><li>Exceptional Customer Service Skills</li><li>Strong Problem-Solving and Decision-Making Abilities.</li><li>Excellent Communication and Interpersonal Skills.</li><li>Attention to Detail and Quality Focus.</li><li>Ability to Multi-task in a Fast-Paced Environment.</li></ul><ul><li>Excellent command of Spoken and Written English Language.</li></ul>INTERNAL & EXTERNAL COMMUNICATION<ul><li>Regular interaction with RMs, Head of Business Development, and other departments to ensure cohesive client service.</li></ul>Important Note:<ul><li>The above is a partial list of duties; you may be expected to perform different tasks as necessary, suiting the business need to meet the overall business objectives.</li><li>The KPIs will be followed post acceptance.</li></ul>

Clients Care Manager

<div>ADP is hiring a Client Human Resources Business Partner III.
<ul><li>Are you ready to join a company offering career advancement opportunities throughout your career journey?</li>
<li>Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?</li>
<li>Are you looking for an inclusive environment with a culture of collaboration and belonging?</li>
</ul>If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you'll be a trusted advisor to our clients, using your HR experience, ADP product expertise, and consulting skills to solve their most critical business challenges. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change - your #1 goal is to help clients. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable building relationships with external clients and internal partners. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
<div>Research, Troubleshoot, and Resolve. You will serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. You will solve client problems - taking a broad perspective to identify solutions. You will work independently to resolve issues. You will also work proactively with clients to provide information, best practices, and training on ADP solutions.</div>
<div></div><div>Communicate and Exceed Client Expectations. You will use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. You will set priorities,organizeyour day,multi-task,change direction,andprovide promptfollow-up.You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.</div>
<div></div><div>Provide Recommendations and Educate. You will interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. You will share knowledge and best practices with less experienced Consultants and Specialists at ADP.</div>
TO SUCCEED IN THIS ROLE: Required Qualifications
<ul><li>At least 5-8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization</li>
<li>At least 5-8 years of experience in a customer service or human resources environment, with proven ability to produce positive results</li>
</ul>A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:
<ul><li>Experience noted above, OR</li>
<li>Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
</li></ul><div>BONUS POINTS FOR THESE: Preferred Qualifications
<ul><li>HR Certification or willing to pursue in the first year</li>
</ul>YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
<ul><li>Be yourselfin a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
</li><li>Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.</li>
<li>Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.</li>
<li>Continuously learn through ongoing training, development, and mentorship opportunities.</li>
<li>Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.
</li><li>Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
</li><li>Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
</li><li>Get paid to pay it forward.Company-paid time off for volunteering for causes you care about.</li>
</ul>What are you waiting for? Apply now!
Jobs.adp.com
</div>A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

Client HR Business Partner III

EV Bikes

Job Overview: We are looking for a Client Success &amp; GoHighLevel Manager to manage onboarding, set up client accounts inside GHL, and ensure clients achieve results within their first week. The ideal candidate is tech-savvy, organized, and excellent at communication.Key Responsibilities:<ul><li>Onboard new clients after demo closure</li><li>Set up GHL accounts (automations, triggers, pipelines, chat widget, review system)</li><li>Build or customize websites using templates</li><li>Configure calendars, GMB, and API integrations</li><li>Maintain client communication throughout onboarding</li><li>Monitor dashboards and ensure smooth automation flows</li><li>Maintain documentation of each account</li></ul>Required Skills &amp; Experience:<ul><li>Experience with GoHighLevel or similar CRM platforms</li><li>Understanding of automations, triggers, pipelines, and website builder</li><li>Strong English communication skills</li><li>Ability to work independently and meet deadlines</li><li>On-site availability in Sahiwal</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you able to work the night shift from 8:00 PM to 4:00 AM (PKT), Monday to Friday?</li><li>What was your last drawn salary?</li><li>What is your expected salary for this position?</li><li>Are you currently based in Sahiwal, and can you work on-site at our office?</li></ul>Work Location: In person

Client Success & GoHighLevel (GHL) Manager

Spectrum Consulting

Job Title:
IT Staffing - Business Development Executive - IT Consulting / Staffing
Job Responsibilities:
- You must be able to bring business from India Domestic / Gulf - consulting / staffing firms/service companies mainly in contract staffing in consulting / and its related services - for both in Contract + Permanent Staffing
- Passionate about IT consulting - Business Development / Lead generation
- You must have previous / current - experience as any one of the following role:
* Business Development Executive
* Business Relationship Executive
* Client Relationship Executive
* HR Manager
* HR Executive
* Senior HR Manager
* BPO Executive
* Accounts Manager / Executive
* Mid Level Manager / Executive
You:
- Must be able to bring / generate business from India - Service Companies / Domestic MNC clients for contract / permanent staffing
- Must be highly focused / goal oriented / having full attention to detail
- Business Development &amp; Client Relationship Management with Domestic corporate/MNC companies for both contract &amp; permanent staff
- Responsible to fill Client's IT positions in time / act as Client's HR business partner - Accounts Manager
-Ensure smooth functioning of business generations and candidates delivery to client(s)
- Monitoring market activities and provide relevant market research reports/business forecast and sales cycle as required
- Willing to take business challenges/targets/Sales targets
- Willing to travel to domestic client locations on needful basis
Business Verticals:
Banking and Financials
Oil and Gas
Petro Chemicals Industries
Banking and Financial services
Capital Markets
Telecom
Automotive
Healthcare
Logistics / Supply Chain

DuBusiness Dev. Executive -IT Staffing Manager

Law Office of Lorna J. Drope

We are a small full-service estate planning/probate law firm specializing in serving families with loved ones with disabilities. We are seeking a full-time office manager (30+ hours).Major responsibilities include:<ul><li>Ensure all company policies and procedures are consistently followed</li><li>Observe confidentiality of client and firm matters</li><li>Manage client billing and payments, including preparation of client fee agreements</li><li>Create billing schedules and various other billing analyses as required</li><li>Prepare monthly client pre-bills; identify and resolve billing inaccuracies</li><li>Prepare final client invoices; submit to client; track payment</li><li>Monitor weekly time tracking for all employees; ensure all time is properly captured</li><li>Manage HR related matters, including onboarding new employees, maintaining personnel files, verifying timesheets, processing vacation requests, assisting with Federal, state, and local HR compliance, addressing HR issues.</li><li>Plan and coordinate all company events, both in and out of the office (vendor fairs, workshops, client appreciation party, holiday party, etc.)</li><li>Manage relationships with office vendors and building management (phone service, water service, internet provider, shred company, etc.)</li></ul>Job Qualifications:<ul><li>Bachelor&rsquo;s degree</li><li>4+ years of experience as an HR manager, office manager or equivalent</li><li>Excellent verbal and written communication skills</li><li>Detail oriented and highly organized</li><li>Ability to work with a high degree of accuracy</li><li>Excellent analytical and problem-solving skills</li><li>Law firm or professional services experience preferred</li><li>Strong computer proficiency including MS Word, Excel, PowerPoint, Outlook; Adobe Acrobat; ability to learn new programs as needed</li><li>Self-motivated, flexible, with exceptional follow-through skills</li><li>Ability to work independently as well as collaboratively with others</li><li>Minimum typing speed of 55 wpm</li><li>Must be able to provide own transportation and have a clean DMV record</li></ul>Pay is commensurate with skills, ability and experience.To be considered for this position, you must submit a cover letter and complete the phone screen. Due to time constraints, we will only contact the most competitive candidates.Job Type: Full-timePay: $34.00 - $39.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li></ul>Work Location: In person

Office Manager - Law Firm

ESMOS Recruitment

<div>
 
 
 SENIOR MANAGER &ndash; HR OPERATIONS &amp; ADMINISTRATION
 
 
 
 
 
 
 Our client in the
 
 events industry
 
 is seeking a
 
 Senior Manager &ndash; HR Operations &amp; Administration
 
 to lead all HR and administrative functions. The role ensures smooth execution of HR processes, compliance with labor laws, and delivery of efficient employee services.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee end-to-end HR operations including recruitment, onboarding, performance management, and employee relations.
 </li>
 <li>
 Lead HR administration, payroll, and policy implementation.
 </li>
 <li>
 Ensure compliance with UAE labor laws and internal procedures.
 </li>
 <li>
 Support employee engagement, training, and development initiatives.
 </li>
 <li>
 Partner with leadership to drive organizational efficiency and a positive workplace culture.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources or related field (HR degree preferred).
 </li>
 <li>
 Minimum 10 years of HR experience.
 </li>
 <li>
 Strong knowledge of UAE labor law and HR best practices.
 </li>
 <li>
 Experience in the events or creative industry is an advantage.
 </li>
 <li>
 English and Arabic language skill preferred.
 </li>
 </ul>
 
 
</div>

Senior HR Operations and Admin

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