client insights consultant

Visa

<div>Company Description 
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. 
Job Description 
If you think you could support Visa as a Consultant - Global Business Optimization, we want to hear from you, together, let&rsquo;s make Visa a great place to work.
What&rsquo;s it all about?
The Global Business Optimization team has a simple mission: we turn massive amounts of data into actionable insights that drive business value. Our analytic consultants and data analysts work with Visa&rsquo;s clients and staff to improve portfolio performance, program profitability and cardholder experiences. By coupling in-depth analysis of cardholder behavior with Visa&rsquo;s world-class products, digital offerings and marketing capabilities, we ensure our clients&rsquo; programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world.
As part of the Client Services organization, this role will take ownership of this vision and deliver with excellence for our organization and our clients. The successful candidate will use strong big data and analytical skills, contextual business sense and a creative flair to solve real world business challenges for Visa issuing banks, acquirers and merchants. In addition, your analytic expertise will directly impact the strategic direction of the organization and how we deliver value from our data assets.
The Consultant will be a key member in Global Business Optimization, within Client Services, supporting auth improvement activities based in Bangalore responsible for building and deploying a single source of truth on insights, facts, and reporting related to the Visa CEMEA Region.
What we expect of you, day to day.<ul><li>
Collaborate and assess market intelligence and research needs across key corridors and markets. Contribute towards the development of strategy to procure and generate market level intelligence to support and inform auth improvement initiatives.</li><li>
Lead on client facing initiatives and consulting projects with the objective of producing actionable insights in order to optimize authorization performance in CEMEA by utilising SME knowledge in the Auth space in support of the scorecard.</li><li>
Work with internal and external stakeholders to manage existing solutions and work towards producing ready-to-consume insight packages for corridor-, market-, and region-level leaders including developing an &ldquo;automated&rdquo; process to populate insight templates with self-serve functionality. Focused on insight delivery.</li><li>
Coordinate with existing internally focused reporting teams to deploy a single source of truth on authorizations. This includes, align on a common set of reports, definitions, and data sources across markets and stakeholders.</li><li>
Build and deploy capability to generate forward-looking view of opportunities, develop the hypothesis of key leading indicators of auth trends, gather data and conduct analysis to isolate the key leading indicators of opportunity, develop and deploy the model to continuously track and report on the leading indicators.</li><li>
Lead management reporting dashboards &amp; scorecards and establish cadence of reporting across different exec stakeholders to support auth improvement campaigns.</li></ul>
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. 
Qualifications<div> 
Basic Qualifications 
<ul><li>5 or more years of relevant work experience with a Bachelor's Degree or with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD</li></ul>
 
Preferred Qualifications 
<ul><li>AI SKills and knowledge of building agents using LLMs</li></ul>
SME knowledge of Auth highly preferrable. 
<ul><li>Extensive experience working in data analysis and or insight delivery.</li><li>Top team working skills and great mentoring attitude.</li><li>Degree in a quantitative field, advanced quantitative or business degree is a plus</li></ul>
-High level of proficiency manipulating data from a variety of sources - Big data skills (Hadoop, Hive, Spark) and or SQL skills required. 
<ul><li>Experience visualizing data with tools like Tableau, advanced Tableau skills are highly desired.</li><li>Strong verbal, written, and interpersonal skills are required.</li><li>Must be proficient in all MS Office applications with advanced Excel spreadsheet skills.</li><li>Visa experience or knowledge of the payments industry is a big plus.</li><li>Self-starter with the ability to manage multiple priorities, work cross-functionally in a matrixed organisation, and adapt as necessary to a fast-paced work environment.</li><li>Communication skills to take highly complex statistical output and convey facts to broad audiences.</li><li>Advanced competence in Excel, PowerPoint, and Tableau.</li></ul></div> 
Additional Information 
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</div>

Data & Insights Consultant

U.S. Bank

<div>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.<h2 class="jobSectionHeader">
Job Description</h2>
The Client Connectivity Solutions Consultant is responsible for optimizing our client&rsquo;s experience as they are connecting their applications to U.S. Bank. Clients may choose to interact with their data via Application Programming Interface (API) or file-based transmission and our Client Connectivity center of excellence is here to facilitate along the way. Our Client Connectivity Solutions Consultants will assist clients in selecting their preferred connectivity method to achieve the desired results and serve as a guide along the way to ensure market readiness.
From managing technical inquiries to orchestrating in-depth testing, we&rsquo;re looking for someone with a background in collaboration across business and technical teams to contribute to the success of our clients&rsquo; onboarding.
ESSENTIAL FUNCTIONS:<ul><li>
Oversee the client onboarding journey, ensuring that our business clients can easily identify the preferred solution and integrate their application seamlessly with U.S. Bank.</li><li>
Be the subject matter expert with in-depth knowledge of our connectivity solutions and quickly facilitate client inquiries. Inquiries vary from access requests to technical assistance for our connectivity solutions.</li><li>
Serve as a single point of contact to orchestrate the activities required for clients to quickly launch their application. Guide clients through the process and track their progress to fully validate readiness to launch their application. Review and document the client&rsquo;s use case to build a repository of knowledge that will improve our ability to understand the client&rsquo;s application and connectivity with U.S. Bank.</li><li>
Analyze design and make recommendations to promote best practices and efficiency. Coordinate with internal teams and vendors to fulfill our client&rsquo;s inquiries, promoting multi-departmental collaboration between business and technical teams across the enterprise.</li><li>
Ideal candidates can also assist with the configuration of Apigee and Sterling File Gateway for prompt client onboarding. Draft documentation to improve operational processes including preparation for onboarding to new product offerings and handoff to production assistance teams after launch.</li><li>
Ensure readiness by creating workflows, procedures, and training materials for use by both internal teams and clients. Collect client feedback, provide insights to stakeholders, and find opportunities for continual improvement.</li></ul>
Basic Qualifications<ul><li>
Bachelor's degree, or equivalent work experience</li><li>
Typically, four or more years of related experience</li></ul>
Preferred Skills/Experience<ul><li>
Expert experience supporting or configuring at least one connectivity solution including ability to configure &amp; troubleshoot complex configurations.</li><li>
Experience consulting with clients and internal stakeholders to resolve issues on demand during live troubleshooting sessions</li><li>
Positive, team-oriented attitude. Strong verbal and written communication skills.</li><li>
High attention to detail, information design, and visual presentation &amp; strong organizational skills.</li><li>
Strong influencing and partnership / collaboration skills to drive cross-functional teams.</li><li>
Ability to manage multiple highly visible and complex tasks/projects and deadlines simultaneously with limited supervision.</li><li>
Ability to quickly learn new skills and processes while also being adaptable to changing requirements.</li><li>
Experience working in a client-facing role overseeing technical solutions</li><li>
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications (Jira, Confluence, PowerPoint, SharePoint and ServiceNow experience is a plus). Experience using Microsoft Office applications is required.</li></ul><div>
Location Expectations 
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.</div>
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):<ul><li>
Healthcare (medical, dental, vision)</li><li>
Basic term and optional term life insurance</li><li>
Short-term and long-term disability</li><li>
Pregnancy disability and parental leave</li><li>
401(k) and employer-funded retirement plan</li><li>
Paid vacation (from two to five weeks depending on salary grade and tenure)</li><li>
Up to 11 paid holiday opportunities</li><li>
Adoption assistance</li><li>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</li></ul>
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.</div>

Client Connectivity Solutions Consultant

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>Our Corporate Communications, Marketing and Brand team is responsible for conveying the essence of Emirates Group. Our team is pivotal in representing the attitudes, beliefs and goals of our organisation across the globe, both internally and with our customers alike!
The Customer Insights Manager will oversee and manage the delivery of marketing and customer insights to inform efficient and effective marketing planning, for brand and commercial objectives. The role will identify insights that drive revenue, improve customer retention, improve brand effectiveness and elevate customer experience. They will deliver compelling analytical solutions that translate customer data into actionable insight, playing a critical role in further strengthening Emirates' customer-centric business model by elevating the level of consumer insights applied to the strategy and execution of marketing initiative. Lead the definition and implementation of customer segments and personas.
In this role you will :
<ul><li>Inspire the adoption, development and deployment of innovative and advanced customer insights techniques, tools and products.
</li><li>Lead key programs of work that drive a more structured and pro-active approach to tracking customer KPIs by developing and managing a suite of automated insights and dashboards that build a comprehensive and compelling narrative aligned to overall business objectives and goals.
</li><li>Continuously identify new opportunities for customer data acquisition across the airline that could be used for marketing purposes and align on priorities within CCM&amp;B.
</li><li>Work with the marketing data engineering teams to ensure new attributes are well-defined, thoroughly tested and deployed within the marketing ecosystem for insight and activation in various marketing activities.
</li><li>Build trusted relationships with key stakeholders across CCM&amp;B and in partnership, define and develop a unified marketing measurement model that provides a holistic, consistent approach to business measurement orchestrated across channels to improve performance, customer experience and to enable more effective planning and execution.
</li><li>Facilitate the creation of the customer segmentation framework in collaboration with the relevant digital, marketing, loyalty and product team counterparts.
</li><li>Play a key role in the development and administration of the segmentation models and own the commercial application and deployment of these models into our marketing technology ecosystem.
</li><li>Ensure customer dimensions can be tracked against all facets of performance.
</li><li>Responsible for analysing overall performance of customer level data-driven marketing across CCMB, service ad-hoc insight requests, and develop visual insight dashboards and reports for consumption by the rest of the department.
</li><li>Oversee and manage the marketing data platform.
</li><li>Be responsible for keeping an aligned view on definitions of customer attributes, within a data dictionary consumable by marketing teams.
</li><li>Effective day to day management of customer data related projects and priorities.
</li><li>Ensure on-time delivery of key solutions for our business customers, including regular progress reviews, tracking and reporting of business benefits and impact delivered through various initiatives and campaigns.
</li><li>Assist in other areas of support which may include both qualitative and quantitative research projects and ad-hoc business requests.
</li><li>Manage and maintain all standards and governance around the use of customer data within CCMB, ensuring compliance with company policies and legal frameworks.
</li><li>Maintain compliance to Emirates Group privacy principles and work with the Data Privacy Network Liaison within CCMB to ensure privacy and security of personal data is considered by design and default in all aspects of the role.
</li><li>Work collaboratively with Strategic Planning, Customer Strategy &amp; Retention and Marketing Analytics to develop and provide insights that can drive better optimized, efficient and effective marketing communications.
</li><li>Lead, motivate and develop the team to deliver world class customer insights. Provide expert guidance on the best practices for creating, interpreting and communicating analytical models and results to a broad audience.
</li><li>Improve team performance through continuous training initiatives and establish training tools and processes for the wider business user group to help maximise the understanding and adoption of customer insights.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role, you must meet the below requirements:
<ul><li>Degree in Computer Science, Maths, Statistics or related quantitative field
</li><li>Hold over 8 years experience in analysing customer behaviour for marketing purposes, including insight generation and segmentation models
</li></ul>Knowledge and Skills:
<ul><li>Skilled in manipulating large and disparate datasets to produce actionable insights
</li><li>Strong technical foundations including excellent SQL skills
</li><li>Data visualisation skills with some exposure to any of the following technologies
</li><li>Data Studio, Looker or Power BI
</li><li>Broad understanding and experience working with digital marketing technologies such as Google, Marketing Cloud, Personalisation, CDPs and other digital execution platforms
</li><li>Excellent presentation and communication skills, with the ability to explain complex analysis and insights to non-technical audiences in a clear and positive manner
</li><li>Demonstrate project management experience including the ability to effectively manage multiple projects and workstreams, with attention to detail and accuracy
</li><li>Proven leadership and management skills in a large and complex organisation including managing people, vendor relationships and cross-functional business stakeholders.
</li></ul>At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

Customer Insights Manager

Orange

<div><div>Purpose of the job
Conducting analysis for the CBU segments to support decision making
Duties and Responsibilities<ul><li>
Support in pre- and post-launch assessments for offers, products, and campaigns to evaluate performance and ROI.
</li></ul><ul><li>Analyze market and internal KPIs to identify commercial trends, opportunities, and challenges.
</li></ul><ul><li>Prepare regular analytical reports and dashboards to support management decisions.
</li></ul><ul><li>Work closely with cross-functional teams (CVM, Marketing, Sales, Finance) to deliver actionable insights.
</li></ul><ul><li>Perform data validation and number crunching to ensure high data accuracy and reliability.
</li></ul><ul><li>Support in automating and enhancing recurring analysis and performance reports.
</li></ul>Job specification
Education
Bachelors degree in Business, Economics, Statistics, Engineering, or a related field.
Strong analytical and numerical skills.
Good command of Excel and PowerPoint (knowledge of SQL or Power BI is a plus).
Strong attention to detail, with the ability to interpret and visualize data clearly.
</div><div><h2 class="jobSectionHeader">Contrat
</h2><div>CDI</div></div></div>

Lead ,Customer Insights

اورنچ مصر

<div>About the job Lead ,Customer Insights
<div>Purpose of the job
Conducting analysis for the CBU segments to support decision making

Duties and Responsibilities
<ul><li>
Support in pre- and post-launch assessments for offers, products, and campaigns to evaluate performance and ROI.
</li></ul><ul><li>Analyze market and internal KPIs to identify commercial trends, opportunities, and challenges.
</li></ul><ul><li>Prepare regular analytical reports and dashboards to support management decisions.
</li></ul><ul><li>Work closely with cross-functional teams (CVM, Marketing, Sales, Finance) to deliver actionable insights.
</li></ul><ul><li>Perform data validation and number crunching to ensure high data accuracy and reliability.
</li></ul><ul><li>Support in automating and enhancing recurring analysis and performance reports.
</li></ul>Job specification

Education

Bachelors degree in Business, Economics, Statistics, Engineering, or a related field.
Strong analytical and numerical skills.
Good command of Excel and PowerPoint (knowledge of SQL or Power BI is a plus).
Strong attention to detail, with the ability to interpret and visualize data clearly.</div></div>

Proservartner

Role: Senior Consultant &ndash; RewardsLocation: Dubai / Hybrid (with flexibility based on client requirements)Day Rate: USD 450&ndash;550Contract: Project-based, expected Nov/Dec startProservartner is a global consulting firm specialising in business transformation, shared services, outsourcing, and digital enablement. We partner with leading organisations to design and deliver practical, high-impact solutions across industries.Our approach is hands-on and collaborative: we combine strategic expertise with operational know-how to ensure clients see tangible results. With deep capability in finance, HR, supply chain, and customer experience transformation, we are trusted advisors to multinational firms across EMEA, Asia, and beyond.About the ProjectWe are supporting a major client engagement in Dubai, delivering a multi-country Compensation &amp; Rewards Benchmarking project across the media and investment sectors.The project covers:<ul><li>Market benchmarking and data analytics across GCC and global comparators</li><li>Compensation survey design, normalisation, and analysis</li><li>Sector-specific insights into reward structures and allowances</li><li>Change &amp; implementation support for new total rewards frameworks</li></ul>This is a high-profile engagement requiring experienced contractors to deliver alongside Proservartner&rsquo;s leadership team.Role Overview &ndash; Senior Consultant &ndash; RewardsThe Senior Consultant will support benchmarking and advisory activities, deliver client-ready insights and supporting project teams in data analysis and presentation preparation.Key Responsibilities<ul><li>Conduct compensation benchmarking and cost modelling</li><li>Prepare reports, client presentations, and analytical decks</li><li>Collaborate with SMEs to ensure high-quality deliverables</li><li>Assist in client workshops and project discussions</li><li>Support overall project delivery and quality standards</li></ul>Candidate Requirements<ul><li>5&ndash;7 years&rsquo; HR advisory, compensation, or rewards consulting experience</li><li>Strong analytical, modelling, and presentation skills</li><li>Ability to translate data into actionable client insights</li><li>Good communication and teamwork skills</li></ul>Job Type: Full-timePay: AED450.00 - AED550.00 per day

Senior Consultant – Rewards

Impetus systems

Impetus Systems currently hiring for the position of Implementation Consultant (Male) at our Karachi office .Location: Sharah-e-Faisal, KarachiQualification &amp; Expereince: - Bachelors degree in Business, Information Technology, or a related field - 01 to 02 years of ExperienceJob Description: - Collaborate with clients to assess their business requirements and objectives. - Build and maintain strong client relationships, ensuring client satisfaction. - Lead the implementation of our solutions, including configuration, customization, and integration. - Ensure that solutions are aligned with client needs and industry best practices. - Monitor project progress, manage scope, and mitigate risks. - Provide training and knowledge transfer sessions to clients and end-users. - Ensure that clients have the skills and resources to effectively use the implemented solutions. - Offer technical support during the implementation phase, addressing client questions and issues. - Escalate technical problems to the appropriate teams for resolution. - Create and maintain implementation documentation, including project plans, technical specifications, and user guides. - Gather client feedback and insights to continuously improve our solutions and implementation processes. - Provide recommendations for product enhancements and improvements.Share your resumes at Madiha@impetussys.com with &quot;Implementation Consultant&quot; mentioned in the subject line.Job Type: Full-timeWork Location: In person

Implementation Consultant

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