client insights consultant

RequestHire

<p>We&rsquo;re looking for aSolutions Consultant to join our Services Team! In this client-facing role, you&rsquo;ll be responsible for leading technical implementation projects, designing solutions, and ensuring the successful execution of HubSpot-related engagements. You&rsquo;ll work closely with Delivery Leads, Developers, Sales Engineers, and other Consultants to bring projects to life. This role balances technical expertise, project execution, and client engagement to deliver high-value solutions and drive business outcomes.</p><p><b>Skills</b></p><ul><li>Proficiency in HubSpot's Sales, Marketing, Service, and Operations Hubs, including advanced knowledge of custom objects and workflows.</li><li>Basic understanding of Salesforce administration and third-party integrations.</li><li>Experience with data modeling, migrations, and API/webhook setups.</li><li>Strong problem-solving skills with a client-centric mindset.</li><li>Ability to communicate technical concepts effectively to non-technical stakeholders.</li><li>Collaborative and team-oriented approach with a focus on quality.</li><li>Ability to navigate project constraints and lead clients toward the right solutions within the boundaries of a defined scope of work.</li></ul><p><b>About You</b></p><p>This isn't a one-size-fits-all role. We're looking for someone who brings their own unique experience, perspective, and skills to the table!</p><p><b>A Normal Day in This Role:</b></p><p><b>Solution Design &amp; Implementation</b></p><ul><li>Lead client projects, including implementations, integrations, migrations, and custom developments on the HubSpot platform.</li><li>Develop scalable, tailored solutions that address client business needs, leveraging HubSpot's advanced features and third-party integrations.</li><li>Create diagrams and process maps using tools like Lucidchart to illustrate solutions clearly.</li></ul><p><b>Client Engagement</b></p><ul><li>Act as the primary point of contact for clients, contributing to discovery sessions and clearly defining solution requirements.</li><li>Drive sprint cadence, plan work accordingly, and conduct weekly sprint meetings with clients.</li><li>Present technical concepts as actionable business use cases, ensuring clarity and alignment with client goals.</li><li>Manage and lead user acceptance testing (UAT) with clients, ensuring deliverables meet quality expectations.</li><li>Training clients on deliverables and platform processes.</li></ul><p><b>Collaboration &amp; Delegation</b></p><ul><li>Work closely with Associates, Delivery Leads, and technical resources to execute tasks, provide guidance, and ensure seamless execution.</li><li>Write detailed task specifications and delegate to other team members as needed.</li><li>Conduct quality assurance (QA) on deliverables and provide coaching to team members where needed.</li></ul><p><b>Technical Expertise</b></p><ul><li>Plan, configure and manage HubSpot features, including workflows, custom objects, API integrations, and webhooks.</li><li>Execute data migrations, property setups, and third-party app integrations to ensure seamless transitions for clients.</li><li>Stay updated on HubSpot beta features and other technological advancements to deliver cutting-edge solutions.</li></ul><p>Job Types: Full-time, Part-time, Temporary, Contract</p><p>Application Question(s):</p><ul><li>Have you previously worked in a remote setting? </li><li>What is your level of speaking proficiency in English?  (Elementary, Limited Working, Minimum Professional, Full Professional, Native or Bilingual)?</li><li>What is your salary expectation (In local currency)?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>HubSpot Enterprise: 3 years (Preferred)</li></ul><p>Work Location: Remote</p>

HubSpot Solutions Consultant

BillGO, Inc.

<div><p><b>Why This Role Matters</b></p><p>
The Partner Insights &amp; Vendor Strategy Lead is a senior individual contributor within the Strategic Alliances organization, responsible for owning the analytical insight, strategic direction, and operational rigor behind BillGO&rsquo;s partner and vendor ecosystem. This role owns vendor strategy and the procurement lifecycle, and acts as the business owner for insight automation and vendor process optimization.</p><p>
</p><p>The role blends decision analytics, vendor management, and cross-functional leadership to ensure BillGO is making informed, scalable, and commercially sound decisions across both partners and vendors.</p><div>
</div><p><b>What You&rsquo;ll Do</b></p><p><b><i>
All other duties as assigned, plus&hellip;</i></b></p><p><b>
Vendor Strategy &amp; Procurement Ownership</b></p><ul><li>
Own the end-to-end vendor lifecycle, including vendor identification, evaluation, vetting, contracting, renewals, and amendments</li><li>
Partner with Business / Technical owners, Legal, Finance, Security, and Compliance on contract reviews, risk assessments, and approval workflows</li><li>
Establish clear criteria for vendor selection, performance measurement, renewal, and exit decisions</li><li>
Serve as the primary business owner for vendor-related strategy and procurement decisions within Strategic Alliances</li></ul><p><b>
Vendor Performance, Value &amp; Commercial Analysis</b></p><ul><li>
Define and track vendor KPIs tied to cost, performance, reliability, and strategic value</li><li>
Evaluate vendor performance against contractual commitments and business outcomes</li><li>
Lead vendor negotiations and renewals through data-backed insights and scenario analysis</li></ul><p><b>
Partner Insights &amp; Performance Analysis</b></p><ul><li>
Deliver data-driven insights on partner performance, economics, and usage trends</li><li>
Support Account Managers and Directors with analytical inputs for account planning, QBRs, and strategic reviews</li></ul><p><b>
Insight &amp; Vendor Process Automation (Business Ownership)</b></p><ul><li>
Define and prioritize requirements for standardized reporting, automated dashboards, metrics, and repeatable analytical processes</li><li>
Act as the business owner for automation of partner and vendor reporting, vendor intake, approval workflows, and renewal tracking</li><li>
Partner with Data, Analytics, Engineering, Operation, and Strategic Alliance teams to translate business needs into technical requirements</li><li>
Validate outputs to ensure insights are accurate, scalable, and aligned to business intent</li><li>
Drive the transition from manual, ad hoc processes to repeatable, automated workflows</li></ul><p>
This role defines requirements and validates outcomes; technical teams own implementation and delivery.</p><p><b>
Decision Analytics &amp; Strategic Problem Solving</b></p><ul><li>
Apply structured decision analytics to complex partner and vendor decisions</li><li>
Evaluate tradeoffs across cost, revenue, risk, scalability, and operational impact</li><li>
Deliver clear, defensible recommendations to senior leadership</li></ul><p>
</p><p><b>Executive &amp; Cross-Functional Communication</b></p><ul><li>
Produce executive-ready insights, narratives, and recommendations</li><li>
Clearly communicate vendor risks, opportunities, and decisions</li><li>
Align stakeholders across Strategic Alliances, Finance, Legal, Product, Data, Operations, and Engineering</li></ul><p><b>
What Success Looks Like</b></p><ul><li>
Vendor decisions are structured, repeatable, and data-driven</li><li>
Vendor and procurement processes are increasingly automated and scalable</li><li>
Leadership has clear visibility into vendor performance, ROI, and renewal timelines</li><li>
Account Managers and Directors are consistently equipped with high-quality partner insights</li><li>
Strategic Alliances is viewed as a disciplined owner of vendor strategy and procurement</li></ul><p><b>
Primary KPIs</b></p><ul><li>
Vendor optimization / value realization ($ / number of vendors)</li><li>
Percentage of vendor renewals supported by structured analysis</li><li>
Percentage of partner and vendor insights delivered through automated processes</li><li>
Stakeholder (Account Manager + leadership) satisfaction with insights and recommendations</li></ul><p><b>
What You Bring</b></p><ul><li>
5&ndash;7+ years in vendor management, procurement-adjacent roles, technical or management consulting, or strategic analytics</li><li>
Demonstrated ownership of vendor lifecycle, procurement, client management processes</li><li>
Proven experience acting as a business owner for analytics or process automation initiatives</li><li>
Strong ability to collaborate with technical teams and executive stakeholders</li><li>
Excellent cross-functional communication and stakeholder influence skills</li></ul></div><p></p>

Partner Insights and Vendor Lead

Gesa Credit Union

<div><h1 class="jobSectionHeader"><div><b>Take a leap and join our team!</b></div></h1><div><div>
At Gesa, we believe in the power of our people. Coming from all walks of life, our team members&rsquo; individual stories and unique experiences are our most valuable asset. But it&rsquo;s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.</div></div><div><div>
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
</div></div><div><div><b>Get to know us: </b>About - Gesa Credit Union</div></div><p>
</p><h1 class="jobSectionHeader"><div><b>Role Summary:</b></div></h1><div><div>
The Member Insights &amp; Experience Strategist plays a critical role in shaping Gesa&rsquo;s member experience strategy by identifying key member motivations, expectations, pain points, and desired features. This position designs and manages scalable feedback systems, oversees qualitative and quantitative research, and turns findings into strategies aimed at improving both the member journey and supporting business outcomes. Serving as a partner and advocate for the member, this role collaborates across departments to integrate insights into product development, messaging, and service processes. The successful candidate must demonstrate deep expertise in research and data analysis, strong strategic thinking, and the ability to work effectively across teams to translate member insights into meaningful improvements&mdash;driven by a commitment to simplifying, humanizing, and enhancing the member experience.</div></div><p>
</p><h1 class="jobSectionHeader"><div><b>What You Will Be Doing:
</b></div></h1><ul><li><div>Design and manage scalable systems to continuously gather feedback across channels inclusive of perceptions, motivations, expectations, pain points, and desired features.
</div></li><li><div>Conduct qualitative and quantitative research (e.g., interviews, survey, usability testing, focus groups) to explore member behaviors, attitudes, and decision-making drivers.</div></li><li><div>
Analyze and synthesize insights from diverse data sources to uncover trends, unmet needs, and barriers to engagement; translate findings into actionable recommendations.</div></li><li><div>
Develop and report on KPIs such as NPS, CSAT, churn, and engagement metrics to measure satisfaction and inform experience strategy.</div></li><li><div>
Track and communicate the performance of initiatives driven by member insights, including learnings gained from testing and experimentation.</div></li><li><div>
Partner with internal and external stakeholders to align research efforts with business goals and ensure insights are integrated into product development, messaging, and engagement strategies.</div></li><li><div>
Identify and mitigate risks to the member experience by proactively troubleshooting issues and recommending process and communication improvements.</div></li><li><div>
Champion experience redesign initiatives, prioritizing gaps in the journey and developing roadmaps to address root causes and enhance overall satisfaction.</div></li><li><div>
Advocate for member needs and perspectives in strategic planning and daily decision-making, ensuring a member-first orientation across all teams.</div></li><li><div>
Identify opportunities to simplify, automate, and humanize member interactions to reduce friction and deepen emotional connection.</div></li><li><div>
Support experience enablement by contributing to training, tools, and best practices that help teams understand and respond to member motivations and expectations.</div></li><li><div>
Provide advisory support to stakeholders on experience-related initiatives, ensuring alignment with member insights and business goals.</div></li><li><div>
Partner with compliance and legal teams to ensure all member touchpoints and communications are compliant and aligned with regulatory standards.</div></li><li><div>
Continuously monitor industry developments and evolving member expectations to ensure Gesa&rsquo;s insights and experience programs remain innovative, relevant, and competitive.</div></li></ul><p>
</p><h1 class="jobSectionHeader"><div><b>About You:</b></div></h1><ul><li><div>
Exceptional interpersonal and communication skills with a proven ability to influence at all levels.</div></li><li><div>
Strong analytical, quantitative and storytelling capabilities; able to translate complex data into clear, actionable insights.</div></li><li><div>
Expertise in both qualitative and quantitative research methods.</div></li><li><div>
Deep understanding of member lifecycle, needs, and experience strategy.</div></li><li><div>
Ability to lead cross-functional initiatives and drive cultural change.</div></li><li><div>
Passion for delivering best-in-class, compliant, scalable member experiences.</div></li><li><div>
Demonstrated ability to lead cross-functional initiatives and drive strategic improvements.</div></li></ul><p>
</p><h1 class="jobSectionHeader"><div><b>What You Will Need:</b></div></h1><ul><li><div>
Bachelor&rsquo;s degree in marketing, psychology, sociology, business, or a related field preferred.</div></li><li><div>
Minimum five (5) years of experience in customer insights, user research, market research, or a related field accepted in lieu of education.</div></li><li><div>
Proven experience designing and managing successful feedback systems and end-to-end research programs.</div></li><li><div>
Experience with journey mapping, CX frameworks, and human-centered design.</div></li><li><div>
Experience with tools such as Qualtrics, UserTesting, Tableau, or similar platforms.</div></li><li><div>
Familiarity with data visualization, survey design, and journey mapping tools (e.g. Miro, Dovetail, Power BI, or similar platforms).</div></li><li><div>
Experience in financial services or a regulated industry preferred; credit union experience is a plus.</div></li><li><div>
Familiarity with project management methodologies and experience supporting cross-team execution.</div></li></ul><p>
</p><h1 class="jobSectionHeader"><div><b>Our Team Member Value Proposition:</b></div></h1><div><div>
In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:</div></div><ul><li><div>
Competitive Pay</div></li><li><div>
Medical, Dental, Vision, and Life Insurance
</div></li><li><div>20 days/year of Paid Time Off &ndash; Plus 10 Paid Holidays!</div></li><li><div>
401(k) Match</div></li><li><div>
Incentive Program</div></li><li><div>
Tuition Assistance and Student Loan Repayment</div></li><li><div>
Commuter Benefits</div></li><li><div>
Paid Time Off to Volunteer in the Community</div></li><li><div>
Product discounts</div></li><li><div>
Engaging Work Environment</div></li><li><div>
Rewards and Recognition Programs</div></li></ul><p>
</p><h1 class="jobSectionHeader"><div><b>Full Salary Range:</b></div></h1><div><div>
$29.90 - $49.83</div></div><div><ul><li><i>While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!&quot;</i></li></ul></div><p>
</p><div><div>Get wise to what&rsquo;s possible with a career at Gesa. Join us!</div></div><div><div>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.</div></div></div>

Member Insights & Experience Strategist

Genpact

<p></p><div><div><div><div><div>Ready to build the future with AI?<br>
At Genpact, we don&rsquo;t just keep up with technology&mdash;we set the pace. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges.<br>
<br>
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquo;s possible, this is your moment.<br>
<br>
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.</div></div><div><div>
Inviting applications for the role of <b>Principal Consultant, </b><b>AI Developer &ndash; MCP Applications &amp; Conversational AI</b></div></div><div><div>
In this role, Weare seeking an experienced AI Developer to design, develop, and deploy intelligent applications that leverage Machine Learning, Conversational AI, and custom datasets. The role involves building MCP (Model Control Platform) applications, creating chatbots and interactive tools to answer business queries, and integrating AI-driven solutions into enterprise workflows.</div></div><div><div><b>
Responsibilities</b></div></div><div><ul><div><div><b>
Data Analysis &amp; Preparation</b></div></div></ul></div><div><ul><div><div>
Collect, clean, and preprocess structured and unstructured datasets.</div></div></ul></div><div><ul><div><div>
Perform feature engineering and exploratory data analysis for model readiness.</div></div></ul></div><div><ul><div><div><b>
Model Development</b></div></div></ul></div><div><ul><div><div>
Design and implement machine learning models for NLP, intent recognition, and predictive analytics.</div></div></ul></div><div><ul><div><div>
Fine-tune LLMs or domain-specific models for enterprise use cases.</div></div></ul></div><div><ul><div><div><b>
Application Development</b></div></div></ul></div><div><ul><div><div>
Build MCP-based applications for model orchestration and lifecycle management.</div></div></ul></div><div><ul><div><div>
Develop chatbots and interactive apps to handle business queries on custom datasets.</div></div></ul></div><div><ul><div><div>
Integrate AI services with enterprise platforms (e.g., Slack, Teams, internal portals).</div></div></ul></div><div><ul><div><div>
Develop RAG pipelines</div></div></ul></div><div><ul><div><div><b>
System Integration</b></div></div></ul></div><div><ul><div><div>
Connect AI components with APIs, databases, and cloud services.</div></div></ul></div><div><ul><div><div>
Ensure seamless integration with existing bot services and monitoring tools (e.g., Datadog).</div></div></ul></div><div><ul><div><div><b>
Performance &amp; Quality</b></div></div></ul></div><div><ul><div><div>
Optimize models for accuracy, latency, and scalability.</div></div></ul></div></div><div><div><ul><div><div>
Implement automated testing and CI/CD pipelines for AI applications.</div></div></ul></div><div><ul><div><div><b>
Collaboration</b></div></div></ul></div><div><ul><div><div>
Work closely with data engineers, product managers, and business stakeholders.</div></div></ul></div><div><ul><div><div>
Participate in code reviews and contribute to GitHub-based workflows.</div></div></ul></div><div></div><div><div><b><br>
Qualifications we seek in you!</b></div></div><div><div>
Minimum Qualifications</div></div><div><ul><div><div><b>
BS/MS degree in Computer Science Engineering, Mathematics, Operational Research, or a related technical field.</b></div></div></ul></div><div><div>
Preferred Qualifications/ Skills</div></div><div><ul><div><div>
Strong proficiency in <b>Python</b>, <b>PyTorch</b><b>/TensorFlow</b>, and <b>NLP frameworks</b>.</div></div></ul></div><div><ul><div><div>
Experience with <b>MCP platforms</b>, <b>API development</b>, and <b>cloud environments</b> (AWS/Azure).</div></div></ul></div><div><ul><div><div>
Familiarity with <b>GitHub Copilot</b>, CI/CD, and containerization (Docker/Kubernetes).</div></div></ul></div><div><ul><div><div>
Knowledge of <b>data visualization</b>, <b>SQL</b>, and <b>JSON-based integrations</b>.</div></div></ul></div><div><ul><div><div>
Understanding <b>enterprise security and compliance standards</b>.</div></div></ul></div><div><ul><div><div>
Experience in building <b>chatbots</b>for Slack/Teams or similar platforms.</div></div></ul></div><div><ul><div><div>
Exposure to <b>LLM</b><b>fine-tuning</b>and <b>prompt engineering</b>.</div></div></ul></div><div><ul><div><div>
Background in <b>financial services or analytics-driven environments</b>.</div></div></ul></div><div><ul><div><div>
Strong problem-solving and analytical thinking.</div></div></ul></div><div><ul><div><div>
Excellent communication and ability to work in cross-functional teams.</div></div></ul></div></div><div></div><div><div><br>
Why join Genpact?<br>
<ul><li>Lead AI-first transformation &ndash; Build and scale AI solutions that redefine industries</li><li>Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter</li><li>Accelerate your career&mdash;Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills</li><li>Grow with the best &ndash; Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace</li><li>Committed to ethical AI &ndash; Work in an environment where governance, transparency, and security are at the core of everything we build</li><li>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</li></ul>
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.<br>
Let&rsquo;s build tomorrow together.<br>
<br>
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.</div></div><div><div><i>
Furthermore, please do note that Genpact does not charge fees to process job </i><i>applications</i><i>and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</i></div></div></div><p></p><p><br>
JobPrincipal Consultant</p><p>
Primary LocationIndia-Bangalore</p><p>
ScheduleFull-time</p><p>
Education LevelBachelor's / Graduation / Equivalent</p><p>
Job PostingDec 17, 2025, 3:59:51 AM</p><p>
Unposting DateJan 16, 2026, 12:29:00 PM</p><p>
Master Skills ListConsulting</p><p>
Job CategoryFull Time</p></div>

Principal Consultant, AI Developer – MCP Applications & Conversational AI

Roku

<div><div><h2 class="jobSectionHeader"><b>Teamwork makes the stream work.</b></h2><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Roku is changing how the world watches TV</b></h3>
<p>
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.</p>
<p>
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.</p><br>
<p></p>
</div><h3 class="jobSectionHeader"><b>
</b><b>About the team</b></h3>
<p>
The Audience Insights team uses Roku&rsquo;s first-party data to tell stories about TV consumer trends, behaviors, and preferences. We extract and analyze data, transforming findings into clear, digestible, and accessible insights about how Roku fits into the cultural landscape. Stakeholders rely on us for stories that (1) highlight consumer shifts to streaming, (2) offer empirical recommendations for clients, and (3) showcase Roku as a thought leader within the industry.
</p><h3 class="jobSectionHeader"><b>About the Role</b></h3>
<p>
As an Audience Insights &amp; Analytics Lead within the Ad Sales organization, you will be working hands-on with our first party log data to develop and own projects that will inform clients of how culture plays out on Roku.
</p><p>For Santa Monica only - The estimated annual salary for this position is between $110,000 - $135,000 annually.</p>
<p>
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.</p>
<p>
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.</p><h3 class="jobSectionHeader"><b><br>
</b></h3>
<h3 class="jobSectionHeader"><b>What you&rsquo;ll be doing</b></h3>
<ul><li>Partner cross-functionally with Sales, Marketing, Strategy, Measurement, Communications, and Content to address audience questions and initiatives.</li>
</ul><ul><li>Design and execute analyses that highlight user behavior and advertiser opportunities, particularly around sports, holidays, and cultural moments.</li>
</ul><ul><li>Serve as a go-to partner for Ad Sales to develop bespoke audience and behavioral insights for large sponsorship opportunities.</li>
</ul><ul><li>Use a &ldquo;full stack&rdquo; approach to insights: formulate research questions, write SQL, analyze results, build visualizations and slides, and present findings to stakeholders and clients.</li>
</ul><ul><li>Build and optimize self-serve tools and dashboards for internal teams; document processes to help the Audience Insights team scale.</li>
</ul><ul><li>Contribute to thought leadership opportunities, ranging from whitepapers to quick press-optimized insights that capitalize on ephemeral moments.</li></ul><br>
<p></p>
<h3 class="jobSectionHeader"><b>
</b><b>Minimum requirements</b></h3>
<ul><li>5+ years of analytics or insights experience in media, technology, or advertising organizations.</li>
</ul><ul><li>Experience with big data technologies and frameworks (e.g., Hadoop, Spark, Presto) to process and analyze large datasets.</li>
</ul><ul><li>Knowledge of the TV industry and Roku&rsquo;s strategic position in the landscape.</li>
</ul>
<p>On-the-job skills</p>
<ul>
<li>SQL expertise: translate business questions into complex queries and thoughtfully leverage subqueries, CTEs, and window functions.</li>
</ul><ul><li>Ability to &ldquo;turn math into English&rdquo;: transform raw data into compelling narratives and visuals, making the &ldquo;so what?&rdquo; clear to stakeholders.</li>
</ul><ul><li>Creativity with data: go beyond a prescribed or trodden approach and develop new, innovative ways to answer insights questions. Can work dynamically and pivot as needed.</li>
</ul><ul><li>Comfort exploring new datasets and piecing together knowledge as you go.</li>
</ul>
<p>Personal attributes</p>
<ul>
<li>Excellent verbal and written communication; able to tailor style based on the audience.</li>
</ul><ul><li>Entrepreneurial spirit: anticipate needs, find whitespace, generate ideas, innovate, and own work end-to-end.</li>
</ul><ul><li>Strong organization, prioritization, and time management skills.</li>
</ul><ul><li>Exceptional attention to detail.</li>
</ul>
<p>Located in New York City, Los Angeles, or Chicago.</p><br>
<p></p>
<h3 class="jobSectionHeader"><b>
</b><b>We're excited if you have</b></h3>
<ul><li>Interest in sports, content, and pop culture.</li>
</ul><ul><li>Knowledge of TV measurement vendors, methodologies, and terminologies; familiarity with syndicated TV reporting, particularly Nielsen&rsquo;s NPOWER.</li>
</ul><ul><li>Experience ideating, building, and scaling home-grown tools, products, or dashboards.</li>
</ul><ul><li>Knowledge of statistical methods (e.g., clustering, predictive modeling, regression) applied to business problems.</li>
</ul><ul><li>Proficiency with R or Python; experience building in Tableau or Looker.</li>
</ul><ul><li>Experience working with consumer or user insights.</li>
</ul>
<p><b>Successful candidates will be</b></p>
<ul>
<li>Solutions-oriented</li>
</ul><ul><li>Curious</li>
</ul><ul><li>Critical thinkers</li>
</ul><ul><li>Self-starters</li>
</ul><ul><li>Pragmatic</li>
</ul><ul><li>Relationship-driven</li>
</ul><ul><li>Passionate about entertainment and data</li></ul><br>
<p></p>
<h6 class="jobSectionHeader"><b>
#LI-SR3 #LI-Onsite</b></h6><p></p><div><br>
<h3 class="jobSectionHeader"><b>
Our Hybrid Work Approach</b></h3>
<p>
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.</p><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3>
<p>
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.</p><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Accommodations</b></h3>
<p>
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.</p><br>
<p></p>
<h3 class="jobSectionHeader"><b>
The Roku Culture</b></h3>
<p>
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.</p>
<p>
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.</p>
<p>
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.</p>
<p>
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.</p></div></div>

Audience Insights and Analytics Lead

Netflix

<div>
 Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
 <br/>
 <br/>
 Like our members, we love entertainment and are big believers in the power of the consumer's voice when delivering best-in-class content.
 <br/>
 <br/>
 As the Content Consumer Insights team, we work closely with business partners to inspire creative decision-making by providing rich insights into genres, content opportunities, audiences, and evolving content tastes. We strive to understand the underlying needs, motivations, and emotions that drive love for our TV shows and movies so we can help Netflix continue to create stories that will excite members around the world.
 <br/>
 <br/>
 Screening work-in-progress shows and movies are a critical part of that mission &ndash; this enables us to infuse consumer input into the production process, helping to make our content more appealing for our global audiences. Netflix Preview Club is our fast-growing exclusive screening program where members watch early versions of TV shows and movies before they&rsquo;re released on their Netflix app. This program is a deeply cross-functional effort, and we&rsquo;re looking for someone to play a lead role in Netflix Preview Club&rsquo;s continued growth.
 <br/>
 <br/>
 As a Screenings Researcher, you will be responsible for designing and executing research screenings for original films and TV shows. You will collaborate with Consumer Insights researchers, Operations teams, Post production, and more to ensure that screenings are set up for success. This is a hands-on role where you will analyze and synthesize consumer feedback to ensure our creatives have sharp, actionable insights when it matters most.
 <br/>
 <br/>
 The role is primarily focused on screenings, though it will include opportunities to follow titles throughout the lifecycle.
 <br/>
 <br/>
 What You&rsquo;ll Do
 <br/>
 <br/>
 <ul>
  <li>
   Facilitate screenings end-to-end: including questionnaire and discussion guide design, logistical coordination, fielding, and reporting.
  </li>
  <li>
   Partner across functions: collaborate with screening operations, post-production, and CI researchers to ensure screenings deliver on their strategic goals.
  </li>
  <li>
   Continuously improve screening craft: contribute to the evolution of our tooling, templates, and methodology.
  </li>
  <li>
   Analyze and synthesize audience feedback across titles: blend qualitative and quantitative signals into clear narratives and actionable implications.
  </li>
  <li>
   Support other research moments: contribute to additional phases of research throughout the title lifecycle.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You have hands-on experience conducting content research and screenings.
  </li>
  <li>
   You are proficient in designing research instruments (e.g., questionnaires, discussion guides) and have a strong understanding of both qualitative and quantitative research methods.
  </li>
  <li>
   You are an excellent analyst, able to interpret data, identify patterns, and translate findings into actionable recommendations.
  </li>
  <li>
   You are a clear and effective communicator, both in writing and verbally, and can tailor your message for different audiences.
  </li>
  <li>
   You are highly organized, detail-oriented, and able to manage multiple projects simultaneously.
  </li>
  <li>
   You are comfortable working cross-functionally and building strong relationships with stakeholders across different teams.
  </li>
  <li>
   You are proactive, resourceful, and able to work independently with minimal supervision.
  </li>
  <li>
   You are passionate about entertainment and excited to help shape the stories that reach millions of viewers worldwide.
   <br/>
   <br/>
  </li>
 </ul>
 Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $130,000 - $470,000.
 <br/>
 <br/>
 Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.
 <br/>
 <br/>
 Netflix has a unique culture and environment. Learn more here.
 <br/>
 <br/>
 Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
 <br/>
 <br/>
 We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
 <br/>
 <br/>
 Job is open for no less than 7 days and will be removed when the position is filled.
</div>


Screenings Researcher, Content Consumer Insights

Unilever

<div><div><p><b>Job</b><b> </b><b>Title</b>: Consumer Technical Insights Scientist &ndash; Unilever Food Solutions</p></div><div><p><b>
Location</b>: Englewood Cliff, NJ</p></div><p></p><div><p><b><br>
Who We Are</b></p></div><div><p>
Unilever Food Solutions (UFS) is the &euro;3bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators across 72 countries. UFS prides itself on creating value for its customers through culinary solutions and improving the food experience for everyone from distributors and operators to diners and consumers.</p></div><div><p>
UFS is accelerating its digital transformation to fuel growth through data driven and technology enabled Go-to-Market (GtM) capabilities. Our global ambition is to reach 3 million operators by 2030 via an online &amp; off-line contact strategy. Within the US, the focus of UFS Customer Development and Marketing is to engage with customers in unique and specific ways to generate demand for our professional brands and create long term value for our partners.</p></div><div><p><b>
Pay</b>: The pay range for this position is <b>$69,360 to $104,040</b>. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.</p></div><div><p><b>
Bonus</b>: This position is bonus eligible.</p></div><div><p><b>
Long-Term Incentive (LTI):</b> This position is LTI eligible.</p></div><div><p><b>
Benefits</b>: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents</p></div><div><p><b>
Purpose</b><b> </b><b>of the Job</b></p></div><div><p>
Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business, better world and improving everyday living. If you are a food enthusiast and have a strong passion for developing, executing and driving consumer technical insight (CTI)/Product Research and sensory evaluation program, this role is perfect for you to drive your career passion. This position will include but not limited to leveraging global and regional market and product insight, science/technology facts to deliver the unmissable superiority in product, packaging and proposition. This role would include strong partnership with your cross functional team to deliver the brand&rsquo;s program and business objectives.</p></div><div><p><b>
Who You Are &amp; What</b><b> </b><b>You&rsquo;ll</b><b> </b><b>Do</b></p></div><div><div><ul><li><p><b>
You&rsquo;re</b><b> </b><b>a born leader</b>: Proactive self-direction with a high level of initiative and persistence and a hands-on approach to results delivery.</p></li></ul></div><div><ul><li><p><b>
You&rsquo;re</b><b> </b><b>a dot connector</b>: This position works in strong collaboration with boarder R&amp;D teams. Marketing - Consumer Market Insight, Brand, Customer Development, Legal, etc.</p></li></ul></div><div><ul><li><p><b>
You&rsquo;re a changemaker</b>: Ability to identify and address emerging issues as well as set and manage priorities and continuously improve Consumer Insight Technical CTI (Product Research) process and practices.</p></li></ul></div><div><ul><li><p><b>
You love to win and have fun doing it</b>: You have a passion for food and product quality and extremely operator/customer focused.</p></li></ul></div><div><ul><li><p><b>
You&rsquo;re</b><b> </b><b>a storyteller</b>: The position requires adapting consumer/technical information to communicate results with other cross-functional team members such as marketing, Customer development, nutrition as well as others.</p></li></ul></div><div><ul><li><p><b>
You&rsquo;re</b><b> </b><b>a paradox navigator</b>: The position requires application of technical knowledge some scientific methodologies to drive design of experiments for various projects.</p></li></ul></div><div><p><b>
K</b><b>ey Responsibilities</b></p></div><div><ul><li><p>
A key responsibility in a strong Consumer Technical Insight (CTI) role is to serve as the connective thread between consumer (chef/operator) needs, technical expertise, and business strategy, working across US partners in marketing, CMI and R&amp;D. This means:</p></li></ul></div><div><ul><li><p>
Designing and implementing robust sensory and consumer research that uncovers actionable insights, then translating those findings into clear recommendations for product development in superiority and new growth opportunities.</p></li></ul></div><div><ul><li><p>
Develop and execute consumer technical test plan including sensory or consumer product and packaging testing to identify targets for designing superior products and evaluation of their delivery.</p></li></ul></div><div><ul><li><p>
Define or contribute to the CI plan for innovation, strategic or competitive benchmarking exercises to ensure relevant key attributes are at the heart of design and evaluation.</p></li></ul></div><div><ul><li><p>
Analyze operator and sensory data to draw out big consumer insights and identify key measures for driving superior product designs and evaluation including Structure Team Assessments.</p></li></ul></div><div><ul><li><p>
Implement CTI operator/functionality/performance best practice, techniques and processes.</p></li></ul></div><div><ul><li><p>
Story telling &ndash; lead and co-author strategic KBS (Knowledge Based Story) that lands superiority and support Superiority roadmap.</p></li></ul></div><div><ul><li><p>
Support claims strategy through conducting claims workshops, claims support testing, craft compelling knowledge-based selling (KBS) narrative by identifying the most effective ways to highlight and elevate product superiority in alignment with brand strategy.</p></li></ul></div><div><p><b>
What You Need to Succeed</b></p></div><div><ul><li><p>
Keep the operator at the core of every initiative, ensuring their needs are perspectives guide the product development process.</p></li></ul></div><div><ul><li><p>
Display curiosity and enthusiasm for food and emerging dishes, diet, health trends.</p></li></ul></div><div><ul><li><p>
Partner closely with brand marketing. Consumer &amp; Market insight (CMI) and the R&amp;D&ndash; development team to define outstanding, compelling claims and KBS.</p></li></ul></div><div><ul><li><p>
Manage or support execution of relevant operator, sensory or claims testing; interpret results, identify key insights and efficiently cascade key findings/learnings.</p></li></ul></div></div><div><div><ul><li><p>
Create exciting technical communications, visuals and demos that bring technologies and innovations to life. Co create KBS, demos for sales team and other activations tools.</p></li></ul></div><div><ul><li><p>
Understand the needs and attitudes of operators we serve, to connect them with relevance and brand tone of voice in all aspects of claims and communications.</p></li></ul></div><div><ul><li><p>
Write research study brief and execute studies; work closely with internal functions and external vendors (3rd parties) to ensure execution with excellence.</p></li></ul></div><div><ul><li><p>
Preferred: Background in consumer insights, particularly within agency settings or external research consultancies</p></li></ul></div><div><p><b>
E</b><b>xperience &amp; Qualifications</b></p></div><div><ul><li><p>
Must have at minimum a BS or MS degree in psychology, nutrition, sensory science, food science, physical science, marketing/market research or related scientific discipline.</p></li></ul></div><div><ul><li><p>
Minimum 3 years in Consumer/chef/operators/dining insights, sensory Science with experience in conducting sensory research, consumer qualitative, quantitative and claims research (in CPG with B2B is a plus).</p></li></ul></div><div><ul><li><p>
Minimum of 2 years of experience within a category R&amp;D function, Knowledge of the category or other food-based business, Consumer Technical Insight functional and performance experience.</p></li></ul></div><div><ul><li><p>
Experience in B2B with chef, operators and dining experience and product functionality insight.</p></li></ul></div><div><ul><li><p>
Excellent communication skills (oral and written) to bring consumer(operator)/sensory insights to life for multi-functional audiences in a clear and engaging way.</p></li></ul></div><div><ul><li><p>
Strong planning, organizational and attention to details in execution of CTI research and roadmap.</p></li></ul></div><div><ul><li><p>
Ability to identify the needs of technical projects and create insight programs for delivery.</p></li></ul></div><div><ul><li><p>
Application of psychological principles to define operator insight research activities.</p></li></ul></div><div><ul><li><p>
Have statistical knowledge and ability to interpret data</p></li></ul></div><div><ul><li><p>
Analytical thinking with an ability to identify patterns within data</p></li></ul></div><div><ul><li><p>
Creative thinking to support the development of new ideas and how to showcase product superiority.</p></li></ul></div><div><ul><li><p>
Up to 25% travel required.</p></li></ul></div><div><p><b>
Our Culture</b></p></div><div><ul><li><p>
Caring Deeply</p></li></ul></div><div><ul><li><p>
Positive Tensions for Bigger Outcomes, Fairness and Transparency, Performance AND care</p></li></ul></div></div><div><div><ul><li><p>
Staying Three Steps Ahead of the Market</p></li></ul></div><div><ul><li><p>
Build Future While Delivering today, Think Big simplify, commit, Lead Shape Disrupt Mkt</p></li></ul></div><div><ul><li><p>
Delivering with Excellence</p></li></ul></div><div><ul><li><p>
Pride in our Execution, Best in Reality, Developing Breakthrough solutions</p></li></ul></div><div><ul><li><p>
Focusing on What Matters Most</p></li></ul></div><div><ul><li><p>
Fewer Bigger Things, Fight for What matters most, Challenging and Debating Right Choices</p></li></ul></div><div><p><b>
What We Can Offer You</b></p></div><div><p>
Culture for Growth | Top Notch Employee Health &amp; Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus On Sustainability</p></div></div><p></p><p>
-</p><p><b>
At Unilever, inclusion is at the heart of everything we do</b>. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.<br>
<br>
<b>Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.</b><br>
<br>
For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal</p><p></p><p>
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.</p><p></p><p>
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.</p></div>

Consumer Technical Insight Scientist

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